DJI GO Positive Reviews
Osmo Mobile 2 has great potentialI have been using the Osmo Mobile 2 for just a few hours with my iPhone X on iOS 11.4 and here are my impressions so far. Great stabilizer for a great price. The app worked good. It’s missing 4K 60fps and the use of the 2X camera on the iPhone X. It would be nice to be able to use the 2X optical zoom, rather than digital zoom. That is more important than 4K 60. Stabilizing works better in 1080 than it does in 4K... but both still look really great for a “prosumer” device. Only experienced the “jelly” issue with the built in stability fighting OSMO if I am really banging the device around.
The M button doesn’t make a lot of sense... it sure what it’s best features are yet. I really like the timelapse and motion scenes... plan to use on storm and sky photography.
So far, very impressed with device and app. Let’s hope DJI keeps improving battery life, charging, frame rate, and camera support. Another few months of development and this will earn a 5 Star review..AshleykennethallenVersion: 3.1.38
To anyone having Bluetooth issuesThe software is a pain … but I got it working after some fiddling. Here are the steps I recommend to get rid of the Bluetooth issue -
1. Be sure you only have one device you’re trying to connect. If you connected an older phone and then try to pair with a new phone and the unit senses the older phone is on, it will not pair.
2. Reset your password - the app only seems to work if you’re logged in. If you need to reset your password, the email will be in Chinese. Use Google translate and it’s basically two steps involving entering your email on the website (click the email link to get there) and then enter the new password twice on the next screen. You should see a green circle and arrow on the website if it takes.
3. Finally, I recommend fully deleting the app on your phone and then reinstalling. Go through the set up and give the app access to your camera, gps and blue tooth. Use the new login password and approve all the prompts. If you start fresh, the blue tooth error should be gone and you should see a list of devices on the app which you can then connect to.
My issue, like many of you, is that I didn’t use the app for like 6 months and when I tried to open it, the Bluetooth error kept coming up. Refresh the app, reauthorize the app permissions on your phone and you should be back in business. Good luck … not a great app..EtcraneVersion: 3.1.68
Well made except for some partsI use this with the osmo mobile 2 and for the most part it works well. It does what the phone tells it to do, but the tracking feature is awful. When you have it lock onto something, it tracks it until the object changes like you move from one side to the other. Then the osmo will flip around (supposedly trying to find the object again, instead of going to where it was last seen and went) and the only way to get it to lock back on is to reposition the red box exactly where you first made it target or to cancel it and reposition it. In my opinion, it should be able to map the object as you move around it and learn that objects can move and change..DareallegalbeagleVersion: 3.1.53
Good except storageUnlike others I have had no major issues with the app. The auto-follow doesn’t do everything I would like, but that’s more an issue of recognition software limitations than it is the app. For example it will lose you if you’re in a dark area with bright light behind you or if you turn your back on the camera and move around a lot. Overall I’m very happy except the storage. It’s ridiculous that they use their own storage area instead of the camera folder. This makes it a much bigger process when moving movies/photos off your iPhone than it should be. Would be a 5 minute fix, not sure why they don’t address this issue..BlueRuby99Version: 3.1.47
DJI stop limiting your aircraft capability on firmwareI download and install the latest software and improvement ware made for example with p3se every time I try to fly far away the app from the Rc speaker says: you rich the maximum distance at 1692 feet now I was able to go almost 6000 feet but before I use to be able to go high as much as 2300 feet now at 400 says you reach the maximum altitude and this is not right- dji should change the writing in the firmware and should let the aircraft be free high and distance without limitation and they can remind you reach the maximum altitude or distance but do not limited let the pilot have the responsibility to choose and let the pilot assume full responsibility.Zelly64Version: 3.1.22
If you upgraded to iOS 11 this guide will helpThe app worked perfectly fine on iOS 10 then I upgraded to 11. When I tried opening the app to ensure everything ready to go the app wouldn’t open. All you have to do is delete the app, redone load it & take the quiz. Some of the questions aren’t straight forward so make sure to do your own research. Once completed the quiz you could sign in & that’s it now the app works on iOS 11. But honestly DJI should update the app (ensure no bugs or crashes) because customers come first. Since we did spend $500+ on expensive camera equipment..JigglypvffVersion: 3.1.24
Good, but could be a bit betterI just got an Osmo Mobile 2 and I’m having a ton of fun with it. The app is useful overall, and has a lot of excellent features. I would like to be able to switch between the two cameras on my iPhone X, rather than use digital zoom. I would also appreciate a way to recover deleted files, or maybe a trash folder that waits a few days before permanently deleting them. Oh, almost forgot, the iPhone X is capable of 4K 60, but the app doesn’t allow for it.
Ultimately, I just want to be able to fully utilize the capabilities of my phone. Otherwise, great app..Dirt Rider 712Version: 3.1.42
Bluetooth Connection needs better optionsWhen I use this app with my iPhone 11 Pro the gimbal will connect easily but when I switch to my older iPhone 6 to save storage space there is no connectivity unless I turn off Bluetooth to the iPhone 11 Pro.. The app seems to be selecting the newer phone as a primary device instead of letting the me (the user)determine which phone to use with the gimbal it would be nice if toggling the Bluetooth was not the only way to switch phones. I use my iPhone 6 to save storage space on my 11 Pro and to have creative vintage visuals from the older iPhone camera system..Healthcare MAVersion: 3.1.64
AMAZING!! I’ve been waiting for something like this.This app is absolutely game changing. Adobe needs to step it up. I have been looking for an app like this for a while... and I can’t BELIEVE ITS FREE!!
I wish there were application integrations, I would happily pay a small subscription if DJIPRO integrated directly with Adobe the way ADOBE RUSH, does, so a click could import this rough draft into the timeline with edits, transitions and music for further editing.
I think that would raise the roof for everyone. It would give DJIPRO an ROI on their software, help the adobe community get things done faster. While growing and expanding the DJI audience, and giving this application more revenue for further development.
If anyone sees this review, someone please push this idea forward. ( and don’t forget to credit me as the inspiration ;)
I wish you all great success!!.Yup its still meVersion: 3.1.54
Used with Osmo mobile 2I recently purchased an Osmo mobile 2 and I think this device and app are great for those new to gimbals. I was afraid that I was going to have an issue with memory management, but simply clearing the cache freed up my precious iPhone space. The tracking and follower modes are neat and actually practical. However, the tracker does occasionally drop the object. The Osmo 2 works with the standard iPhone video/photo app and others like Filic Pro, however, to utilize the full potential of the gimbal features, DJI Go must be used. Overall, it’s a good app..JGluteVersion: 3.1.52
The PROS and CONSI just recently got my DJI osmo mobile 2 and absolutely love it!! I can’t believe I have been trying to take video without. Having used the app along with it I have some things I like and don’t like about it.
PROS:
- the panorama picture features are awesome!!!
- motion time lapse is great!
- adjustable zoom speed
- adjustable joystick sensitivity
CONS:
- photo management, should be an option to store directly to native iPhone folder instead of app which then makes a copy to your phone taking up 2x space.
- AE/AF Lock is reset after you stop recording, so if I want to continue making small mini clips I have to constantly try and set the exact same exposure and focus as all the other clips in order to blend into one large film. This is very frustrating when you have bright whites and you want all your whites to look the same in every mini clip.
Improvement: fix the AE/AF lock so it stays until the user changes it..RSpecTurboVersion: 3.1.47
Problem submission and ease of use.Tried to submit a bug report from the app. I filled everything out that pertained to me and my product as best as I could. Tried to select submit, and nothing. It seemed that it wouldn’t allow me to submit because I didn’t fill out all “fields”. Here’s the problem, some of the fields deal with flight issues. I don’t have a flying device. I use my product only with my phone, not drone work.
How can I get help if I can’t let you know I have an issue. I also can’t find a phone number to call..Station72Version: 3.1.59
If it works leave it alone.If your drone is working fine you don’t need to update the software and firmware. The update firmware includes updated fly zones or no-fly zones. If you update your software and firmware you run a high risk of not being able to fly your drone in the new zone updates. Your drone was very expensiveTo purchase. The firmware updates are difficult and I don’t recommend updating firmware too often. You can Corrupt your firmware update easily. If it works fine leave it alone. Done.Capt. wazVersion: 3.1.68
STOP CRASHINGSo this app is very convenient, with how it’s laid out and everything. But, after the most recent update it just won’t stop crashing. While it’s flying, while trying to open the app, while trying to edit, export, always just crash, crash, crash. I can’t rely on using the camera to fly because of it and have to stick to open spaces. Also, I keep getting this “strong wireless interference” notification. It’s often set off by phones and radios I believe. I really just need this crashing stuff fixed..LeBrandonianVersion: 3.1.23
Great AppLove my new toy (DJI OSMO Mobile 2), people trip out when they see it in action. I like the app, so far I haven’t had any issues. The only thing I would recommend is that the developer would make it available for the Apple Watch to be used as a shutter remote. Giving it 4 stars because if FilmMic Pro can make it available for Apple Watch, there shouldn’t be no reason why DJI can make one too.
DON’T YOU THINK IT’S TIME FOR FIRMWARE UPDATE??!! add adjustment speed for the JOYSTICK just like the zoom feature..ValditoVersion: 3.1.59
Works great!Iv read a lot of people’s negative reviews since the last software update. I had to the update as well. Didn’t take the first time so I couldn’t pair my devices. Then I finally got them to pair but my aircraft had no connection. It was aggravating at first but I just redone the steps from the beginning then it worked fine. My Phantom 3S flies better than ever and I continue to level up as a pilot so cheers DJI..Bigstick25Version: 3.1.18
Will not connect to Osmo M2Its been a while I have not used my Osmo 2, like over 6 months, but i seems not to work properly with IOS 15…. It keeps saying the bluetooth must be turned on?! But on my iphone, its never off ! Unless my battery is out, then I would have nothing to complain about! Please fix this issue asap ! Otherwise your product is completely useless.
Update to review: deleted the app twice, and re-installed. 2nd time it asked me for all the access permissions again and it is working once again on ios 15. It is strange that it did not remember its permissions from previous ios. Let's presume this had nothing to do with DJI but more on the ios behaviour..Vcar77Version: 3.1.68
It’s flawed, but worksIf your app says to turn Bluetooth on, then try uninstalling & reinstalling. Give the app permission for everything (including Bluetooth) and your device should connect.
You can then go to settings and limit what you share with the app..Hs_DudeVersion: 3.1.68
App crash on Pano modeDear DJI
The App is crashing when creating Pano picture, I hope this issue can be fixed very soon..O m a r s a m iVersion: 3.1.67
Works fineWorks fine for me on the Inspire 1, well laid out and simple to use, I mostly use it for photography..HartmajwVersion: 3.1.66
Great appGreat app works like it should no complaints 👍.VM repairsVersion: 3.1.62
Good appWork well but I’ll like to see much better the osd battery voltage. I cant see white value on a green box.
Chosing an other color could be much better.
I think critical info must be seen very well on srceen. Please DJI do something..DhextremeVersion: 3.1.62
Works great!Please make a PC (Microsoft) version!.Dronepilot'84Version: 3.1.62
DjIi phantom 3 SEvery time I am flying using this app I get Strong Interferance warning continuesly. Is this the app?.Beau2929292Version: 3.1.60
Do not support iPhone 11 wide anglePlease update software to support iphone11 super wide angle.Violet lfmyVersion: 3.1.59
Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 3.1.68
DJI GO Negative Reviews
Bad storage managementThe only problem I have with this app is it lacks in storage management. Instead of videos and pictures being stored in the typical iPhone data point where you would expect to find your pictures and movies, This app stores of them in the app’s folder directory. This creates a few problems. If for example your iPhone only has 64 GB capacity and you record a 4K video which is 40 GB in size, you will not be able to export the entire video. Before you can drag videos from your phone to your PC or MacBook, The content must be exported from the app to the iPhone library. The export process does not simply cut and paste the content but rather copies it. So with the capacity of 64 GB and a video file 40 GB it creates a problem. Contact you recorded is now stuck in the app folder with no avenue for exporting to your computer. I had to download iMazing to circumvent that’s a problem. Additionally, when you delete these large video files space is not freed on your device for whatever reason. I have tried using this app to delete the files and I also tried using third-party programs. Do you only way that I have been able to reclaim storage capacity from this app is to uninstall the program and then reinstall it after the painful process of exploring media. DJI Can fix this if they simply use the iPhone’s default media library, rather than hoarding the media in me app directory. Because of this extreme inconvenience I can only give the app two stars..DizzMobileVersion: 3.1.46
Not as advertised. Only records in low resolution.The app is supposed to record 4K, as the new iPhones support that resolution; in fact, iPhones have recorded 4K video for several years. But this app only lets me shoot in 720P. It’s a big waste of a very expensive phone camera. Also, the exposure control bar is directly adjacent to the focus reticle, making it hard to adjust lighting.
As an aside, other users are shooting 4K with Filmic Pro instead ($5.95 from the App Store), but that app isn’t completely compatible with the Osmo 2 gimbal (the Osmo control buttons mainly are disabled, except for power and the 4-way motor hat). Same with the built-in Apple Camera. The stabilizer works, but you must tap the phone screen to control it instead of using gimbal buttons.
This is disappointing, since DJI in their marketing and videos implies you can take advantage of your phone’s maximum capabilities. Had I known the app and gimbal are crippled by lack of updates for current generation devices, I’d have bought another stabilizer. Not recommended..TunedeliciousVersion: 3.1.47
Software renders their devices uselessThe biggest problem with DJI is that their software makes it incredibly difficult to use their products. You have pretty much have bought a fancy brick, unless you sign in, and agree to their terms and update, their software and firmware, pair the devices again, and the calibrate, every time you try to use your device and now oh no! your battery is dying already, never mind the fact that you missed the magical shot you had just gotten an opportunity to take 15 minutes ago when you grabbed your gear! Also of not is the fact that the majority of these tasks require a signal, so if you’ve got a dedicated device as a monitor or camera (like an old iPhone) that doesn’t have cellular connection, or you’re out in the woods, on location, or just somewhere without a WiFi connection capability, you’re equipment is dead weight.
I’m not really exaggerating, their software is such a hassle to use that it goes beyond frustrating and hinders your ability to actually use their devices. Whether it be the Osmo series, the drones, the ronins, you end up with the same experience, you’re spending more time trying to set it up every time you want to use it than you will actually using it..Viva la MABVersion: 3.1.54
Terrible cumbersome app and supportThe app is a chore to use. The only interaction with the Mobile 2 is the camera and their store page. The problem is that I’m looking for a firmware update but there’s nothing to indicate if there’s a new one or not. The gimbal already has issues connecting with my phone so I don’t rely on apps to “let me know”. No thanks I’d rather have an option to check for an update or at least show that my firmware is up to date when I check it. Of course to check the firmware version I have to actually be in camera mode where the gimbal is moving while I try to manipulate the mess on the screen. There’s no option to stop the gimbal without turning it off which if it’s off, it’s not connected and the app doesn’t give any options in that case. Also what’s up with a separate app for the models. Why is there a version for one half of your catalog and a different one for the other half? Put it all in one app and allow customers to use the newer app cause we all know you aren’t doing anything with this one anymore. It says there’s updates but it’s largely the same mess it was when I first got it..DJ KeensVersion: 3.1.68
Bricked my Phantom 3 AdvancedDji makes it too difficult to update firmware on these drones and controllers. I went to fly my drone the other day and it said a firmware upgrade needed to be installed on my drone and controller. I had to use this app to update the firmware on my controller. After I clicked update it downloaded the firmware without any issues. Then it began to install it. It was stuck at 0% for about 8 mins and then suddenly said firmware update was complete. After I updated my drone using a sd card and went to turn on my controller and drone to start flying, my controller would not turn on. No lights, no sounds, nothing. I tried plugging into charger, and still no lights. Now I can’t fly because this firmware bricked my controller. It said it was successfully installed, but now my drone does not communicate with the remote. I am unable to get the “camera view” button to show to try to install the firmware again. All it has is a button that says “how to connect”. The firmware update process has too many bugs and it ruins your drone. My drone and controller were perfectly fine until this last update. Now it’s a expensive paper weight..ROCK3NROLLAVersion: 3.1.54
Cumbersome workflow, no geotaggingI use this app with my Osmo
Mobile. First, I do not understand why I need to have an account. I am totally not interested in any of the online functions. When I am in the outdoors there may not even be any mobile phone signal. Second, why do I have to manually copy photos and videos from the app to get them into my library? I want them only in my library and no where else. I don't want to have to manually copy them. What's more, the photos and videos I copy are dated on the day I copy them and not when I took them. So if I forget to move them at some day they will be put together with others I take later on. Third, the photos and videos do not contain any geodata, photos and videos I take on my iPhone are all fine but those from the DJI app never contain any location data. That's very annoying. I have to add them manually later on.
Update: The developers broke power usage. I used to use the app for hours. Now my iPhone SE goes from around 80% to almost 0 in 10 minutes. Apple’s camera app still works efficiently. It’s just DJI’s that’s broken..MogleeVersion: 3.1.59
UnusableKeeping original below, but after tears of use I have to update. The software is no longer usable with Osmo mobile with iPhone 12 from what I can tell. I’ve submitted a support request, but this has gone from useless to worthless. Don’t buy DJI.
Original: I'm revising this review because I learned where the photos/videos are located. Select 'Connect with device' (Yes, for some reason this accesses the camera roll when not connected) > 'Camera' > library icon (camera roll). This loads the camera and the camera roll is in the standard location when using the gimbal.
I'm using this app with the osmo mobile. For controlling a few specialized shots, it is great. If you can get the same shot some other way, DO IT! I cannot suggest using it to for primary capturing of video and images. If you are running low on space you will have to remove other data from your phone to be able to export and access your content in other apps, which gets very challenging for long shots. My biggest complaint is that my battery last less than half as long as the native iPhone camera app with no apparent benefit for general recording.
Like I said, it has some neat things you can do with beautification, motion time lapse, long exposure, and of course is necessary for calibration of the gimbal. I will use it for that, but never again as the main video capture application. It is just too inefficient and a small liability for the videos and pictures recorded with it..Mindless behaviorVersion: 3.1.68
Most complicated device for electronics I have ever used.As soon as something unexpected occurs solving it takes hours if you’re lucky to fix. Documentation is very poor. Charging issues are monumental. I changed it to 100% and immediately it started loosing charge although I was only scanning battery charge on iPhone. It went from 100% to 29% in less than 40 minutes and that was after I reconnected the charger. Also the connection to the port was not solid. It was my 4th time using it in the 1 month I have had it. Very disappointed in such a highly recommend item. Looked for a phone no. to call for tech support on line to no avail. Chat was not worth the time spent and problem too detailed to email. I am hoping driving to Apple store will yield better results and satisfaction. I gave two stars because two of the earlier times I used it I did get good results. Now it can’t seem to charge or hold a charge and have barely owned it for a month with minimal use..PffzzzVersion: 3.1.54
DJI APP Mid-flight new popup blocker.I was using my DJI APP on my Job in Class-D airspace. A pop up from DJI came up on screen saying I was In Class D airspace and would I take responsibility for that, It took up my whole screen in Black and Dark Blue, I could not find how to make it go away so I immediately brought my inspire 1 drone down! landing on pump house roof thinking it safe but not being able to see through DJI camera on DJI App it proceeded to slide slowly off shingles into golf course pond! Damaging drone. Later I found out from other DJI pilots they also had same problem, the solution was a spec in a spec Dark Blue dot yes or no ?It was too dark and blended in to entire screen color with a spec dot to indicate yes or no with out direction. I took a screen shot of the pop up if anyone wants to see it. I did have clearance to fly and emailed my clearance to them prior to flight. I’m very unhappy. Very very. Contact me for questions..FadyFlyerVersion: 3.1.38
Configure Your Osmo, and Drop This AppDownloaded this app as it was necessary to configure my new DJI Osmo mobile 2. After doing my first film shoot, I went to export the videos and photos. Immediately I noticed a plethora of issues.
1. No Geotagging: Seriously, why? It's not hard, I already granted the app access to my location, is it really that hard to add location data to video?
2. Poor Video Management: Why not just store it directly to the iPhone? If it's an IOS restriction I understand, but exporting videos is cumbersome and annoying. Plus it takes up additional space.
3. No Access to 4k60fps: My iPhone Xs Max records at 4k60fps. Why doesn't this app?
4. EXPORTED SLOW MOTION IS BROKEN!!!: This is probably my biggest pet peeve yet about this app. For God knows what reason, exporting a slow motion video to your photo library causes a doubling of the frames. Meaning if you had a slow motion video that lasted 15 seconds, that same video now lasts 30 seconds. Other than throwing your video in another app, there's no way to speed these videos up.
5. The Movie Creation Experience: DJI has included a video editing application built into this app. It's complete trash. The preview doesn't display slowmo, the exported video doesn't even play at the same speed. I don't understand how they messed this up.
It will take a serious overhaul for me to continue to use this app. Until then, I'll stick with the stock photo app and Filmic Pro..Overklock3dVersion: 3.1.54
Omso2: Just AwefulThe Osmo 2 was really hyped up and I fell for it hook line and sinker. I bought it and downloaded this app hoping to experience a great product. The osmo 2 made a horrible rattling sound when I attempted to balance my iPhone X vertically. I followed all of the instructions and video tutorials. I contacted customer service and that’s where things went horribly wrong. They instructed me to follow the manual and after I advised them of all of my troubleshooting steps it was like I didn’t say anything and they advised me to repeat the same steps. After three emails and no progress I advised the customer service rep I was going to return the product as i could not use it. I was instructed to take it to a service center (after owning it for four days) and they would repair the unit. It was literally like I was speaking English and they were unable to understand anything I said.
I took the Osmo2 back and uninstalled the app and I’m so happy I did. Horrible app, horrible product and horrible customer service— just horrible!.Big RichVersion: 3.1.31
Not worth the hassleWas given this as a gift thankfully. If I bought it I would return it. Very cumbersome to get the phone to stabilize. The manual was 2 pages long and never mentioned how to calibrate the “balancing” of it all. The up is down and right is left is very annoying for a beginner user. I would also expect the same quality as I am using my iPhone X but everything is worse than the camera on the flip phone I had years ago. Why don’t the pics go to my album. That makes no sense. I don’t like to share my location and yet it must have it enabled to work.. why is that necessary if I am using it for personal use. I do not want my pics on an app that I have to then go download each and every image (most are so terrible they are garbage). I will stick with my regular camera (Nikon) and my iPhone. I wish it would just allow me to use it as a stabilizer and use my phone settings for quality and all other settings. Do not recommend this at all..Sad-and-annoyedVersion: 3.1.42
DJI, what the he11?What other product can you purchase that works less the more it’s updated and longer you own it. I’ve had numerous DJI quads and hexa’s from the F450 with Naza V1 and software 1.0. The older ones you had to build and could upgrade. Firmware updates have taken away channels, used to have 32. Made the video range way shorter and way more error messages and warnings which guess what- take your eye off the copter! Signal interference all the time, video feed not working and annoying warnings multiple times about airspace (I’m a pilot, don’t need multiple screen hogging warnings about the same thing, I got it). So if it were a car it would be like your range would go down, windshield fog up a lot and get less radio stations after taking it in for service.........TossinHossVersion: 3.1.34
Went from amazing to super frustrating.Don't fly very often, so I always do latest software and firmware updates for the controller, drone, app and batteries before I fly. Bad move. My P3P flew like a dream the last time I flew it about 6 months ago no prob. Got it out 4 days ago. Updated. Did a full preflight check (I am a licensed pilot) and no video signal. It says detecting strong interference. I move to another location 15 miles away, same deal. Move to another location 10 miles from that. No change. Been to all the forums, troubleshooting for days and am very frustrated. All three places could always fly far with no video issues, now it won't connect a video feed from 2 feet away on the ground. I am going to give DJI the Benefit of the doubt and hope they realize the problem they must have caused (I've read everyone else's angry reviews) and fixes it soon. I'll update my review then. Till then, I'm looking into other products..TyblankVersion: 3.1.18
App crashes constantlyI will try to limit my frustrations to just the mobile app... I have a Phantom 3 standard. The app on my iPhone 7 Plus crashes within seconds of launching it, every-time I try to use it. (I update the app and firmware whenever available) I am forced to use my iPad to view the camera which doesn’t fit on the remote bracket. Please fix this!
Aside from that, there is always some minor issue when I try to fly. It’s a rare day when I power on, connect, and fly. DJI you have so much potential to be amazing, but the constant hiccups when trying to fly leaving me feeling sour and not wanting to use your product..BeejbeejVersion: 3.1.38
OSMO, King of Crashes, beware before buying the deviceDevelopers please invest in making this very cool app actually work! It literally crashes 100% of the time in less than 21 seconds, more like in the 8 second range. The only thing it does correctly is calibration and that is easy, provided the app will stay open long enough to start the process. I cannot give this review on the app on my great working iPhone 7 as it will crash. I have deleted the app and reinstalled twice, no successful resolution. I bought one for my adult son as well and same experiences for him as well. The Apple video and photo will work great, but the few times the app did work, it was amazing smooth. So team........a few 100,000 or more are counting on you. Thanks for making a cool product, now make it a joy and something we can use. BT California..Central coast BradVersion: 3.1.23
Unable to use my expensive drone due to this horrible appSo at first I was able to use my drone, although it was a huge and unnecessary hassle to bypass everything they require you to do, but after roughly 4 flights, it requires me to take a quiz although I already understand what I need to know about drones and have the necessary skillset. Every time I open this app and connect to my drone, it goes straight to asking me to take the quiz, and I click continue then it just says “error not found” then I can’t click out of it after it says that and I have to exit the app, repeating the same cycle. I try disconnecting from my drone and connecting to a regular WiFi and other solutions that should be effective, yet none of them work and I’m just stuck not being able to use my drone because of this stupid design..Evan LaFaveVersion: 3.1.65
Great Gimbal, TERRIBLE App!My family just spent a week in San Diego having a blast and getting some amazing videos captured on the Osmo Mobile 2 and my iPhone 8 Plus. On the first day, I noticed that the video files stayed inside the DJI app. So I manually moved them over to my local device media library. Very time-consuming.
I decided, ok no big deal. I’ll just deal with offloading the videos when I get back from the trip. Well, here’s where the DJI GO APP failed miserably for me. We’re back home ready to view all the amazing videos we took, I click on the app and it wouldn’t open. I do it a second and third time. I finally restart my phone. It still won’t open. So I decide to uninstall and reinstall the app and sign back into my account where (I should have access to my video library.)
NOPE! No videos. All gone. All of my videos stuck in the app were held hostage because I couldn’t open the app. When I reinstalled the app, it apparently deleted all my video files as well! They make you sign up for a DJI account but don’t give cloud backup! So I lost everything.
MY RECOMMENDATION:
Use the Osmo gimbal WITHOUT the DJI GO app. Use your native camera/video app or use Filmic pro or ProMovie..BrightSolutionsAZVersion: 3.1.42
Disappointed by Changes and SupportI did so much research and found so much support behind the DJI Osmo Mobile, warranting me asking for it as a gift. I took it with me to Spain and other trips through March 2018, while taking many great photos/videos. It’s now June 2018 and I can no longer take great panorama photos because now you only get 2 options that don’t even come out different. Now, I feel like I should just take my chances using my regular iPhone panorama while my phones on the Osmo.
I tried reach support and no one could help me understand why or if there even was a change. I’ve tried contacting in multiple different formats, with each to no avail. I’m now left with a half-as-optimal photo machine that I don’t want my girlfriend feeling disappointed about buying..KelvoVersion: 3.1.38
Worst editing app!!!!!!The app itself was designed nicely, you would think that a company that charges $500+ for drones and have sold thousands would invest in looking into the reviews. The editing app is HORRIBLE, get ready for some major frustration. It crashes in the middle of you working on it, hit the wrong button and all your work gone, there’s no save feature. Also, when you go to upload it, takes 5+ minutes just to upload a video of 1min. The app editing portion is a joke. Seriously guys, the ceo or someone really needs to take a look at these reviews, listen to your customers. All it takes is someone or another company to read these reviews, fix these issues and hit you where you are weak. The frustration is beyond me..Newyorkr8Version: 3.1.42
A company that allowed success to out grow customer care.Once again DJI commands market share at the expense of customer care. Non-responsive tech support, incompetent support, U.S. support has zero authority to answer customer questions related to bug status, work-a-rounds, etc. DJI continues to make great announcements of features and functions they have not fully developed or tested. They discontinue products/models quicker than their batteries run out. Security is so pathetic they have been banned by all U.S. military and most agencies. DJI needs to decide whether they want to be a product company or a spy agency. Seriously!!
Prediction- when successful companies act like DJI they open the door for the competition to take their place. Suggestion- If you are sincerely ask for a review, then READ THEM and LISTEN!.ConfidenceLOSTVersion: 3.1.34
Broken software teamI’m sure they pulled the brightest minds behind Internet Explorer to build this flaming hot mess of an app, which I admit might be an unfair review of all the app’s potential, except I can’t even get it to work with my Osmo, which USED to work until the dev in their infinite wisdom decided to break what was working. My Bluetooth sees it. My iOS even sees my Osmo as paired. But the App refuses to believe my Bluetooth is turned on and literally won’t let me do anything except retrigger the prompt to make sure my Bluetooth is on. I am quite literally never ever purchasing a DJI anything again. As others have mentioned, they attempt to lock you into their crap ecosystem and then deliver absolutely horrendous user experiences. Never again..MyoozekVersion: 3.1.68
Disappointed in DJII recently purchased the phantom and was very excited. The standards of DJI and reputation are what persuaded me in the initial purchase. Boy was I wrong. I have had the luxury of flying with the app connected without problems. Approx third time that I tried to load the app it would only stay connected for a minute or so. I have deleted and reinstalled this app twice. Nothing, now it won't even open. Called customer service and after a lengthy wait time it was decided that my device (iPhone 6) was the culprit. Wrong! I sent the phone information repair and it was giving a clean bill of health. Nothing was even wrong with my device. Thanks DJI rep! Now what any suggestions. Do I return my phantom. Or is there light at the end of the tunnel,,,,HELP HELP HELP.CapcitymoveVersion: 3.1.23
DJI Osmo Mobile 2 - BEWAREI’ve used the Osmo 2 for a total of 10 minutes, now on my iPhone 7 Plus it won’t tilt, when it DOES tilt it is not a result of my input on the button, it just rapidly ON ITS OWN VOLITION, flips the phone back and forth, banging the phone like it’s possessed. I downloaded this app to my old iPhone 6 to see if the Osmo 2 would work with it. Not only does it behave the same way, but this app doesn’t even have the Osmo Mobile 2 in the list of devices for the iPhone 6 to connect to, nor does its WiFi signal show up to connect to. If I run the app on my iPhone 7 Plus the Osmo Mobile 2 is listed. Why isn’t it listed in the same app when running it on an iPhone 6? This page says “works with this iPhone” yet it does not. Buyer beware..ArtgrrrlVersion: 3.1.42
Lost all my videos and photos from todayWhile taking an epic trip through Kauai, Hawaii I had yet to download my photos and videos from the Go app while using my Osmo Mobile. The app has now crashed and I am unable to view any of my photos or videos. Shame on you DJI for causing me to lose all these memories. I will be returning my Osmo as soon as I return to the mainland. I’m highly upset that I have lost these picture of my new born on the beach. I am an avid DJI user, Mavic and Phantom Pro 4. After this experience I will be looking to offload all products DJI. Make this right DJI. Otherwise I will become an avid proponent of all devices other than DJI. Don’t think I’m bluffing either, I have many followers who will watch my video review..Jtr8151Version: 3.1.23
Sends You Somewhere ElseI don’t do too many reviews, just because it’s not really needed, but this one..... This is blatant and ridiculous from DJI. It’s obvious they want you into another newer unit, as anything other than a upper unit is now a brick with the DJI GO app. I downloaded the Litchi app for $23, and guess what, it works. DJI go app continues to send you to the “quiz” and after that, white screen of death. I LOVED the DJI GO app for several years, but now, it’s just literally garbage, like unusable. How can DJI do this? It’s business... they have more units using the newer apps and they “made” the DJI GO app ground the older units, moving some to new equipment ... look at all the forums and it’s obvious. Too bad they don’t have a phone number ....TxTankerVersion: 3.1.65
Definately Needs ImprovementI just got my DJI Osmo Mobile stabilizer and DJI Go app for iPhone. App has nice, quality looking layout and recording options are great and cool. Very convenient and made specifically for DJI Osmo.
This app does, however, have major glitches and kicking out of the app while recording. I don’t know why and how this happens. I re-downloaded the app, i re-connected my stabilizer, I turned off all other apps and it still gives me problems. This is a major thing this app needs improvement on: no glitches and no kicking out of the app.
Please make an improvement update so that this would not happen. Thank you.S10N1GHTMANVersion: 3.1.23
Crashed againBetween crashing during exporting, crashing when trying to pair with osmo mobile, crashing when trying to change video quality, and not actually wanting to delete footage after deleting it, i have gotten kind of tired. Haven’t used this app in about 2 months, which means it only worked for about 2 weeks. Tried it today and it crashed about 10 seconds in. I’ve deleted it now and am reinstalling it to see it if makes a difference. Wish me luck or send me my money back because it’s not worth the bells and whistles that I paid for..Rick a career counselorVersion: 3.1.23
Do not buy DJI.So I bought the dji phantom 3 Professional about a year ago planning to do some real estate photography and normal hobby flying. I am a licensed pilot and have always been very careful with this drone to make sure I did not damage it in any way since my investment was nearly $1300 at the time.. so it has always flown flawlessly until the last dji app update forced me to agree to share all my info and flight data which is fine but now have no video feed. Been troubleshooting for days and re-installing firmware and trying different usb cords but nothing worked.. This whole time I have been so scared to crash the drone but now I realize I should have been scared of Dji’s software..WildewolfdouglasVersion: 3.1.38
Not for mobile!I’m sure some people will think this app is fine. As in ”windows 95 was fine” while you scratched your head in frustrated confusion, or worse. Sure, it’s ”fine”. But:
The usability is extremely error prone! It is an app that was very very obviously designed on a big screen for people with perfect vision. The problem with that is no one has either. It is NOT a mobile friendly app. No, so sorry Charlie. And if you don't have perfect vision - you’re like most people: forget about it. This app is for recording video and I have missed many in-recaptruable videos from poor interface, user feedback, atrocious visual design, and disappointing usability on iPhone 9..Norcal-mikeVersion: 3.1.59
Tracking feature is amazing, but no 24fps selfie or back camera?Every time you open the app to connect the OSMO Mobile 2 it won’t recognize the Bluetooth connection even when you already paired and connected your phone with the OSMO via your phone’s settings. You have to exit DJI Go and disconnect from Bluetooth and connect again in order for DJI Go to recognize Bluetooth connection.
Tracking feature is awesome but I need 24fps as do many others. All of my projects require 24fps. Please DJI, fix the Bluetooth stuff and add 24fps options. Your app is almost perfect..Vivamexico4Version: 3.1.34
Horrible!I don’t know what I’ve gotten myself into here except a really expensive paperweight! By the time I purchased my p3se a few extra batteries and various other accessories, I’ve got over a $1000 in this thing and I am less than pleased! The first couple of flights were great and then the video feed started going haywire. Now, it won’t stay connected to the camera and if it is connected it’s super pixelated and there’s a 5-25 second lapse at times. It’s so bad that it isn’t even safe to fly. I’ve checked all of the forums, done all the updates and recommended fixes I could find, and it’s still brown and murky! And by that, I mean a stinky pile of poo!!.AmNightmare1Version: 3.1.22
Awful appNot only does this app crash constantly but now they went and added a watermark to the videos you make in the app. I didn't think it could get worse but it did. I have a hard time thinking that other gimbal companies can have apps as bad or worse than dji. I could deal with the crashing to not write a review but the watermark crossed the line on being acceptable in dealing with this crap.
Edit: after writing this I went back in to see if I create my own video in it if it would water mark that as well and sure enough it does. Talk about complete crap..JonzajacVersion: 3.1.68
Not keeping up with IOS ChangesOk, been a frustrating few months. First, I started getting CPU Fully Loaded error messages. I thought it was the GO update. Then we here about Apple throttling down older devices so the batteries would last longer. I started using an iPad Pro and the problem went away. The latest update from Apple, IOS 11.2.1 seems to have created yet another issue. Now Go will connect to the controller and aircraft, I get full telemetry, but can’t update the aircraft or make any changes. I found an old iPhone 5 that is running IOS 10.3 with GO app version 3.1.6 and everything works fine again. Wow..AbasshamVersion: 3.1.23
Needs workThe app is well designed visually but isn’t very robust. The app crashes often whether downloading or deleting videos. Frustrating to use..HarnyBoyVersion: 3.1.54
Nothing but crashes in the appTime to start working on some major fixes! I wouldn’t have bought the stabilizer if I knew it would crash after 5 seconds every time I open it. It’s garbage.Ironjet.caVersion: 3.1.23
Beyond terrible – fraudulentThis review concerns the DJI GO app for Osmo Mobile 2. At the time of this writing, the Mobile 2 is a discontinued device. I bought mine less than two years ago. It’s in perfect condition, and in fact works very well as a camera stabilizer, which is what it does.
But the hardware is absolutely useless, or very close to it, without this app. And although it’s here or the app store, it doesn’t work with my phone and device any longer, though it did.
before I get further into this, the point of this review is to talk about the way that DJI lets customers down. If you like a company that makes the easiest way to deal with their non-functioning products to fill up landfills with perfectly functional devices that cost over $100 and have basically zero use, because they neglect key link in the chain, by all means go with DJI. Expect to be screwed, because they will, based on my experience.
I say in the title this is fraudulent, and I want to explain what I mean. It makes no difference to me how good your hardware is, if the software won’t let me use it, or won’t let me use the key features that I bought it for. It’s like selling someone a car, and neglecting to mention that the gas tank is made of papier-mâché, and will simply stop holding gas after a few miles of driving. Sure, it’s a car, but if the thing it’s completely dependent on is going to no longer function, AND there’s no fix, AND they continue to provide the completely useless software, then that constitutes a grossly unfair way to treat customers.
It’s not as though I’m expecting upgrades. I just want the damn this to function. The thing that doesn’t work is that when I try to connect bluetooth between the iPhone and the device, the software can’t see that the connection is made, and refuses to pen the part of the app that allows you to actually access the camera.
This functioned, while the device was a current product. Now, it doesn’t. What would one reasonably conclude? Deleting and reinstalling the app didn’t help. Restarts didn’t help. No firmware updates exist, or at least are accessible, so that route is closed.
I use my unit to work with kids in severely underprivileged areas, or at least I did, in one of the South East Asia’s poorest countries. It was a stretch to get the budget to buy this thing, and when we get stuff, we have to take care of it, and we have to make it last.
This company is just too clearly at the core of the problem of corporations taking a slave-master attitude towards their customers. You have no recourse, you have no help. In fact, the button that you finally get to when searching their support site appears to not even be connected: clicking it repeatedly does nothing.
The company makes ridiculous demands that you register, just to configure your device, not even to use it, or store data. And when the app is first loaded, there’s an opt-in screen that will only let you proceed if you agree to basically expose tons of location data to them. So if you value your privacy, and after you’ve paid a lot of money for the device, then you get to find out that your can’t use it except under what most reasonable people would see as onerous, one-sided, non-optional conditions. Again, fraudulent to represent that you’re selling a product for use, and only afterwards reveal tha that use is conditional on these kinds of demands to share personal data, most especially location data.
Is there any chance a company that provides such an unbelievably mediocre, even degrading user experience would change their ways, and start treating customers reasonably? I very much doubt it. Honestly, the unit I have is really a great piece of engineering – but only the unit in my memory, back when this company allowed me to use it. Now they’re effectively forcing me to throw it away, and it would seem, deliberately providing sabotaged software to enforce that. I think it’s terrible, and I think this company should be deeply ashamed of its cynical practices.
I strongly urge you to think twice before buying anything from DJI, based on my experiences..Dvorak DanVersion: 3.1.68
Works great when it works.You’d think that with today’s Bluetooth technology, the Osmo 2 would pair easier. There’s no way to reset the whole system if there’s a problem. Got a new phone? Better sacrifice your old one to the gods before trying to hook up. This thing wants to mate for life with your your old faithful . You can be fully connected with your phone and DJI GO will still ghost you. You don’t have any choice but to use this app so Good luck.
Fix your pairing, DJI. Please!.Carguy327Version: 3.1.68
Embarrassing....Embarrassing app for such a professional company. Hang your heads in shame and fire the developer..Bootneck45Version: 3.1.22
Cannot use the Osmo Mobile 2😢Doesn’t connect to the app. Cannot use the Osmo Mo.Sangeeta shahVersion: 3.1.68
App won’t let me create an accountThe app won’t let me create and account to use the gimble..Shirley WillamsVersion: 3.1.68
App not workingWhat the hell is going on? iPhone 12 Pro app crashes every 1 second loading up?????? Paid lots of money for this new, back your products and fix the app????.Thoad1234Version: 3.1.68
App won’t startWe bought a Osmo Mobile 2 for the office and now it won’t work because the app won’t run. Please fix this DJI..ColbtronicVersion: 3.1.68
It stopped workingThis app needs update. It used to be good. Now the app keeps on telling me to turn on Bluetooth while my phone Bluetooth settings already shown connected.
Update: I uninstalled the app and forget the Osmo under Bluetooth. Reinstalled the app, create an account by giving them an email. It does the trick and Bluetooth is able to connect within the app..D65Version: 3.1.68
App not workingMy iPhone X can’t connect the Bluetooth with osmo mobile 2.Hhcccbhhnnbvvffghxs vVersion: 3.1.68
Bluetooth FailBeen using Osmo Pro 2 for years, but now it won’t connect to Bluetooth. Attempted on two different phones and gets the same error to turn on Bluetooth. Osmo is paired with phone, but app just says connect via Bluetooth settings. Extremely frustrating and makes Osmo useless..HughjefnerVersion: 3.1.68
DJI osmo 2How comes this used to be the app for my Osmo 2 and now it thinks I own a Drone?! They changed the app to a drone one and how I am supposed to control my Osmo 2 filming accessory now?.MalulanteVersion: 3.1.68
Active Track is not focusingPlease update the app for the Active Track is not working properly. It won't focus on the subject and will cause abnormal swinging of the gimbal..Jaeger jayVersion: 3.1.60
Will not connect to iPhone 11 on iOS 14Used for Osmo Mobile 2. This app is useless. As stated in many reviews, it just stopped connecting to the device. Aside from the invasive data mining that you have to authorize, this has rendered a perfectly working device completely useless.
Will not connect to Bluetooth even though the phone clearly sees and will connect to the Osmo. The app says to enable Bluetooth and connect.
Seems they are either bricking these older devices, or maybe you have to “allow all (spying)” to get it to work.
0/10 would not recommend.
Also, the password reset email is in Chinese, and the phone number option also lists “main land China number”.
Deleting app and all information. Guess I’ll toss the device as well..No nome randomVersion: 3.1.68
Bluetooth not connectingCan you guys update the app?? I can no longer connect via Bluetooth... no matter what I try. iPhone 10 running 14.4.1.SENO_MediaVersion: 3.1.68
Requires updatingDJI osmo mobile no longer works. Tons of bugs and Bluetooth wont connect! Terrible to not continue to support your products..BigECanadaVersion: 3.1.68
App is TerribleThis app is garbage.
Not sure if the developers are gonna fix the plethora of issues and glitches but as of now I’d recommend to stay far away from any of the products associated with this specific DJI GO app..Waste505Version: 3.1.68
Bluetooth connect but app wont work!Hey just updated the app and now my osmo 2 wont work! It connects to my iphone but when i open the app it wont open the camera with the dji app. Just keep saying need to connect bluetooth, but i go and blue tooth is connected already?! What is the problem.CndnEastVersion: 3.1.68
Goodbye DJIUpdate came with endless updated contract and gives them the full right to give unspecified and unlimited personal info away and do anything they like with it. There are no limits.
Latest update fails to recognize Bluetooth and says it’s not on, when it is - with device connected. Now also requires unlimited access to your info too and will not work without signing in so they know who u are.
DJI is the second Chinese manufacturer that doing this in one week. So goodbye DJI..MaxTheWheatenVersion: 3.1.68
OSMO PRO FAILSolid Yellow light comes on. Connects to app but can’t see or control
Camera. Latest firmware. Worked this morning - now nothing. Changed 5 different batteries - as card - still nothing. No help online. $ 3000 brick!.SteveLawrence123Version: 3.1.68
No privacyThis app is a privacy nightmare. I don't want my data going to China..CrunchnessVersion: 3.1.67
App crashesCan’t even open the app! Please update soon..IpranayjoshiVersion: 3.1.66
Osmo Pro no displayPlease update this app to work properly with iOS 14 and Osmo Pro. The display within the app is extremely unreliable. Disappointed with DJI abandoning effort on much of their hardware..Hasi EVersion: 3.1.66
CrashingIOS 14.2. Can’t even open the app. Please fix ASAP..Mahfouda1911Version: 3.1.66
Cannot registerCan’t register to the app... please help !.Andystar777Version: 3.1.66
I used to be able to take panoThe device keeps disconnecting during panorama shots and always glitches, sometimes it’s stuck in auto repeat and other times it’s just won’t do, it worked really good when I first got it but after a few updates nothing seems to work anymore ..Herbman87Version: 3.1.64
Crash every timeApp crashes every time I try to open it..SimjolVersion: 3.1.64
Price quality doesn’t workThe app down work properly.RojascamVersion: 3.1.64
JUNKJust re installed the app on my iPhone X and it crashes two seconds after opening it every time. Needs some major improvements! I can’t fly my phantom 3 at all because of this..Akuci1Version: 3.1.64
GARBAGECant fly my drone with this app... it won’t let me update the imu it crash after 1%. I can’t believe i spent hundreds of dollar on my drone and i can’t even use it. Worse app.Dji is shitVersion: 3.1.64
Horrible appI’ve been using this app with the DJI osmo 2. Two days ago I connected my mavic pro to take a flight. Now, my osmo two won’t connect using the app. There is no easy way to connect between devices. Disappointed with the lack of support from DJI..SMiLey475Version: 3.1.62
P. O. S.Stopped working with latest iOS. Nothing works. Don’t buy osmos mobile.Jodyfalardeau1Version: 3.1.62
Broken appDoesn't work.CommanderRobertVersion: 3.1.42
Just scratch the surface and you’ll find a pile of crapIt has all the appearances of a great app but the functionality is very quirky and unintuitive..CurticusqVersion: 3.1.59
App no longer compatibleApp no longer works on my iPad mini. Used to work fine, but must have gotten excluded on one of the updates. Tried deleting and reinstalling, but could not reinstall. Will try a different app..Smj19781967Version: 3.1.59
False advertisingThe app doesn’t work. Totally false advertising..Dezguy1Version: 3.1.59
Can’t connect with iPhone 11 Pro MaxMy Osmo Mobile 2 won’t connect with my iPhone 11 Pro Max..ManuReviewVersion: 3.1.59
Can't set up droneCan't use drone because app is bugged, good selling point.Oleg TeapchinVersion: 3.1.59
Does not “work on this phone”Completely useless on non-button phones: you can’t even get past the first-run permissions settings..JunksinkVersion: 3.1.59
Feels like an abandoned project."activation service error" "error 1106" when trying to pair an Osmo Mobile 2 to an iPhone 11 Pro Max. DJI support informed me that the iPhone 11 Pro Max is an unsupported device and even sent me a link to their product page. Guess Apple should re-evaluate selling the Osmo if it’s not compatible with any of Apple’s new phones or more likely iOS 13 in general..SlafchegVersion: 3.1.59
Payoneer 💰Payoneer is an online payment platform that lets you transfer money from any corner of the world! A best and must have payment service for every blogger, traveler, freelancer, affiliate marketer, consultant, virtual assistant, business person, online sellers, and receivers. Earn $25 for free by joining Payoneer. Sign Up Now!AdvertorialVersion: 3.1.68
DJI
