Knowing land border wait times at the various ports of entry into the United States from both Canada and Mexico can aid the traveler in making an informed decision on when and where to cross the border. The U.S. Customs and Border Protection's Border Wait Time (BWT) app provides estimated wait times and open lane status 24/7 at ports of entry that process commercial vehicles, passenger vehicles, and pedestrians. The BWT app breaks down wait times at each crossing by lane type (Standard, Sentri, FAST, Ready Lane, Nexus, etc.). The BWT app is a free service provided by the Department of Homeland Security/U.S. Customs and Border Protection.
CBP Border Wait Times Positive Reviews
A Must-Have App for Stress-Free Border Crossings!The CBP Border Wait Times app is an excellent tool for travelers and frequent business people. It provides real-time information about how busy a port of entry is, allowing you to plan ahead and decide the best time to cross the border, catch a flight, or organize your schedule to minimize delays. The app also helps you choose between using a Ready Lane or a regular lane and even consider alternative ports of entry nearby if wait times are shorter. Overall, it’s a very informative and easy-to-use app that helps make re-entering the United States faster and more efficient..Caden ColinVersion: 2.2.0
Very usefulLooks like no one’s been reviewing this for a while. Tons of updates have made this perfect for us traveling through Canada for our semi annual family gatherings in Michigan (from Massachusetts). Not only can we check on the multiple border crossings that’s available to us (peace bridge, Lewiston and Niagra) but it also has a map feature that will tell you how long it will take for you to get to each one. It also has links to their webcams so you can see for yourself how busy each border crossing is.
Great app, thank you!.GeonurseVersion: 2.2.0
Handy. Web version has more info and more timely.BWT -APP- has current wait times and historic usage wait graphs (still showing non-covid wait times).
BWT -WEB- has current wait times, near term historic wait times (showed covid times), summary of crossing waits near each other (eg Niagara), some real-time camera views, and a bit more location info.
Both are geared toward frequent crossers.
If you are an infrequent crosser, both are really lacking in location info. Except in a few cases, you cant even tell what state the crossing is in or its location. Look up the name beforehand - warning: it may have multiple names, but BWT only uses one. Even a general map would be useful, the ability to list by state, or just the state listed near the name. Being able to quickly choose alternatives crossings would help.
Even without that, the data is accurate and not hard, but not quick if the crossings are new to you. Just a bit too much unnecessary goofing around when tiny changes would help..MikeLMAVersion: 2.0.1
Inaccurate - don’t botherThe wait time said 40 minutes it’s been 3 hours and we still are in line. I understand the ey don’t have control over how long it takes, but the hourly updates are straight up wrong. Btw - it still says wait time is 40 minutes.IamclutterfreeVersion: 2.2.0
App needs an updateThe times a crossing are open are not up-to-date for the Hidalgo-Pharr crossing. The website has the correct current hours but the app does not. The app says 6a-midnight for passenger vehicles. The actual hours are: 6:00 AM-8:00 AM (Central)
Seven Days A Week (7)
4:00 PM-6:00 PM (Central) Weekdays (Monday - Friday)
4:00 PM-12:00 AM (Central) Weekends (Saturday and Sunday).RsewillVersion: 2.2.0
Helpful for wait timesBorder Wait Times are nearly correct at the crossing. Liked the nearest port feature..Ejwena565Version: 3.0.0
Working goodI really liked the app. It was very precise when giving the wait time as I timed it..TequilaRunVersion: 2.0.1
Multi bugsDoesn’t work in real time.VictoragbVersion: 2.2.0
CRASHThe App crashes when choosing favs or other options..AlexmatatjVersion: 2.0.1
Missing airportsIt seems to be missing airports.JbrrvVersion: 2.0.1
Opened after a few triesLatest version is a little buggy..WjbllbVersion: 1.1.1
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CBP Border Wait Times Negative Reviews
CrashesThe app crashes when trying to add favorites. The app works ok but it lags at time. Going to give it a few more chances. I’ll update if improved or I’ll delete it..BAGofcoldChiliVersion: 2.0.1
The worst of the worstThis app is meets just about every negative stereotype of poor government handling. Have been in Baja 4 months and made multiple trips back to San Diego via San Ysidro and this app has never ever been even close to accurate wait times for drivers. The expats of Baja don’t even bother keeping it on their phones because it’s that unreliable, according to their Facebook group. I’m sure they start counting the wait time at some arbitrary point, but who knows where that is. All I know is when it says 90 minutes it actually means somewhere around 4 hours. Trusting this app was a grave error, I didn’t think it could possibly be THAT wrong. But oh it was, and it was the closest I have come to peeing my pants since I was a toddler. The pedestrian crossing seemed accurate. I added one star for that and the decent user interface.
It could benefit enormously from a map view guiding you to the correct lane and explanations as to which lane to use (shortcuts/links to Ready Lane requirements, Sentri, RTC).ChellyRose121Version: 2.2.0
This is garbage that caused me so much lost timeI’m literally writing this review while waiting in line at the Ysleta border crossing in Juarez and I’ve been looking up the the wait times before and during my wait but it was totally inaccurate! It said wait time would be 25 minutes and I’ve literally been waiting here over 1 and a half hours and i estimate another 35 minutes!!! I’m so livid right now and i just hope i will make it over the bridge with less than 1/8 tank of gas! I will never rely on this app again. I don’t think they have any sort of mechanism to confirm the wait times from the beginning of the line to the end as I don’t think they have the technology in place. You would be better off looking at Google maps and looking at the traffic patterns there!.BlatxchVersion: 2.2.0
Fraudulent informationThe app says displays information about wait times for pedestrians in ready lane at San Ysidro point of entry. Ready lane is not available for pedestrians only for automobiles thereby violating the Americans with disabilities act. The USA give does not care about your grandmother in a wheelchair or who has swollen legs if she does not pay the extortion fee charged through the administrative rules act as the trusted traveler program was created thereby bypassing Congress. CBP and USCIS is violating 18 USC 1581.Chad BaaseVersion: 2.2.0
Completely inaccurateThis app is just another example of how badly mismanaged borders ports with Mexico are. I don’t even know how they estimate the wait times but it’s never been accurate except maybe once. Even the Sentri lane is 3x to 4x as long as it usually estimates it. They could actually have times as fast as this app calculates but the traffic flow at the San Ysidro border is awfully mismanaged and the agents are always creating unnecessary bottlenecks..Mazg79Version: 2.2.0
Not accurateSeveral times I have used this and each time all the information has been incorrect. Waiting in line for 4 hours because it said 20 minutes instead of going to another port. Was told the other one was over 5 hours, yet, my family crossed in25 minutes! Deleting this app now. I quit..RiahashleyVersion: 2.2.0
Does not provide accurate informationNot sure who’s fault it is, Friday 12 , it was displaying wait time of less than 10 minutes at Lukesville Border with Mexico and it took us 45 minutes to travel 2 miles to the boarder. Info provided it is not accurate at all..AleGaby123Version: 2.2.0
The worst of the worstApp constantly crashes at random times, can’t believe a developer actually put such a bug-ridden app into use. And when it’s not crashing, it shows ridiculously inaccurate wait times. But, that being said, the app is more reliable than DHS itself. 🤷🏻♂️.Tinman2621Version: 2.0.1
InaccurateGot to the border at 5:15pm. App said the wait for passenger general line was 240, 4 hours. Didn’t cross until 2:15am, a total of 9 hours. Horrible. Might as well turn the app off since it is unreliable. This is not the first time the app is inaccurate. Frustrating..Kacoz72Version: 2.2.0
Your tax dollars not at workTimes are only for wait on American side, not other side. They close the gates to keep times low, to make the bureaucrats look good. Often lines of 4 hours or more while wait times, say 20 minutes.InSuperpositionVersion: 2.2.0
Wrong info and timesThis app is not accurate. I wonder where they get their information from. I cross thru san ysidro and otay and its never accurate. App days 90 minutes but more like 490 minutes. lol what a waste of space.El compa lupeVersion: 2.2.0
Very inaccurate appVery inaccurate app. You can add at least 45 minutes to an hour to the numbers. I would never depend on planning anything with this app. You definitely will be late! Especially in busy ports of entry..AZ BradVersion: 2.2.0
Crashes constantlyApp crashes constantly, especially when trying to add favorites.Drewskey4694Version: 2.0.1
DisappointedSo this app said that the General line at San Ysidro was less than 10 minutes wait time but the line was super long! It was more like a four hour wait time! I’m done with this app!.Alma RotoVersion: 2.2.0
Why even have an app for this?Terrible app. Wait times are not even close to reality. The app said 120 minutes, reality 5.5 hours. I would love to find a realistic app somewhere with real wait times..Rdev04Version: 2.2.0
Needs alot of workWorks half the time, you can’t view the details or add favorites. Can’t recommend it to anyone needing something reliable. Easier to use safari than the app.Razgriz27Version: 2.0.1
Not accurate wait time in realtimeWhile I am at the boarder, It says wait time is 10 minutes. But display at the boarder says 30 minutes. Not useful. Will delete.JakeBCWAVersion: 2.2.0
Eh…Time is inaccurate and this app should Have directions to the borders not everyone knows how to get some them..Flackyou21Version: 2.2.0
Wait timeAbsolute garbage app, its like they put the wrong time on purpose. It is always wrong either less or 3 times as much as listed. Super unreliable if you want to download it, DONT!!.Fjay10Version: 2.2.0
Horrible app....Dont download or trust this app. There’s a margin of error of about 3/4 hours.
It updates every 3 or so hours but the times are always off. Today 9/27 app said 90 minutes. It took 4 hours 10 minutes to cross????.Jcedano2Version: 2.0.1
Wait timesIt’s never accurate it shows about 40 mins to cross and I’m no way near the border and been waiting 30 so far.Hunnys babyboyVersion: 2.2.0
Not accurateSaid 10 minutes it’s been two hours.W22211Version: 2.2.0
Works a few times, crashes mostlyI open the app, search for the border crossing I am interested in, it displays for a Second and then the app crashes..GoForTechVersion: 2.0.1
Doesn’t work and times aren’t accurateHorrible and useless. App collapses when you select a specific port of entry and not one of the 3 ports ever have accurate wait times. Useless..Edub369Version: 2.0.1
Useless for PedestriansAs a pedestrian, this app is less than useless. It gives inaccurate information all around..Ped at OtayVersion: 2.2.0
BTW HORRIBLEThese actual times on here are not real and not up-to-date. The app has not been updated in three years. Do not trust this app..IcchampmayVersion: 2.2.0
Seems uselessCrossing between Canada and USA at Peace Arch revealed that the wait times are updated every hour, and the estimated wait times are way off.PinyildeVersion: 2.2.0
App crashesApp crashes when you click on a particular location. Terrible app.Marvin1Version: 2.0.1
Don’t trust itWait time said 60 minutes. It took 5 hours don’t waste your time with this app.Reekster0058Version: 2.2.0
Complete lieI think this whole app is driven by fake data. It seems to have no relation to actual border wait times in San Ysidro..GS350-FVersion: 2.2.0
INACCURATEIf I could give this App a negative rating number I would.
Wait times are no way near accurate!
Both times I used this App the wait time was off by 5 HOURS!
INFURIATING.....WILL NEVER USE THIS APP AGAIN😡.I got your callVersion: 2.0.1
FakeDon’t believe this app, showed 80 minutes and it was more than 4 hours.XavidamVersion: 2.2.0
Crashes!!!!!!Have rebooted phone, removed and installed app. Continues to crash as soon as you click on any port. Can’t add favorites. Please fix this app!!!.Hickman5Version: 2.0.1
NOT RELIABLE!!!Times are inaccurate!!! Says 30 mins and turns out to be a 2 hour wait..Zayra7Version: 2.2.0
Times are always WrongTerrible app. The wait times are never correct. Walking or Crossing in El Paso. Dear Feds please Fix this app to help us cross. Come on man. Its crap.Ike HerediaVersion: 2.2.0
Time to travelSadly not accurate about crossing times..NYtoLA80Version: 2.2.0
UselessThey don’t even know their own darn wait times. Off by a factor of 3x.LorantdVersion: 2.2.0
App respondApp doesn't respond, or it takes MINUTES. Not usable.Zathras110Version: 2.2.0
Incorrect border crossingThe 3 border crossings in Nogales, Sonora are incorrect. One shows in Sasabe which is not Nogales and the other 2 are not labeled correct. Therefore this app is useless..152jhVersion: 2.2.0
Inaccurate useless garbageApp said 30m wait time… it took almost 3 hours to cross, sitting in the desert with a toddler. Garbage..Rstaiano66Version: 2.2.0
NOT ACCURATE!!!!!This app is so inaccurate that it is absurd.
It say borders are open when they are closed.
And borders are closed when they are open.
It showed 30 min wait San Ysidro so we went there and waited 3.5 hrs!!!!!
THIS APP IS RIDICULOUS!!!
Don’t waist your time with this one.BolinkVersion: 2.0.1
Constantly CrashesEnough said, can barely use before it crashes. Tried on several devices, restarts and resets. A whole mess of other things that normal people cannot even do, tried those too.
Thanks Trump.Sohkar AdelisVersion: 2.0.0
V2 got buggierApp crashes whenever you click on a POE to get more information..M3B1976Version: 2.0.0
A waste of timeApp doesn't work. When it says 10 minute wait time, it means 45 minutes. Brutal..SSheppard0403Version: 1.1.0
Don't waste your data...This app is completely useless. Times provided are not based on reality. App says <10 minutes...been here for over an hour..Hambone McKoolVersion: 1.1.0
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US Customs And Border Protection
