Udemy Business Customer Service

Udemy Business Positive Reviews

Watch while I commuteI love this app. I used to listen to music on my morning commute until I downloaded this app. Now I’m way more productive and i get to learn about new topics. The great thing about the app is that it allows me to download content onto my device so when I’m underground on public transit I’m still able to watch my courses.DontbeggyVersion: 4.6.1

Very good app except audio sync problems in 1.5x speedApp was wonderful and does what is required very well until ..... I started to use it at 1.5x speed. It does work good at 1.5x speed too but audio goes out of sync or gets muted very often. This problem gets resolved if I scroll back a few mins/secs of video and gets continuity, but by then I would have lost the time in going back and defeats the purpose of 1.5x speed playback. If this is rectified, it’s a wonderful app..Krishna learnerVersion: 5.2.0

Perfect for commuters like meThis makes my hour-long train ride much more productive. I can even keep listening with the phone in my pocket and the screen off while I walk to and from the station, or when the train is so packed that there’s no room for me to hold up the phone to watch it..EtheropianVersion: 4.3.2

Good app but not greatDecent amount of content but struggles when it comes to keeping audio synced, and it’s 50/50 chance when I lock my phone and try to play audio. If a new Bluetooth device connects the app loses its mind and takes a phone restart to work properly again. Also it’s quite common it replays the last video if I exit the app even if I’ve completed it!.Jon H223Version: 8.20.0

Great appTough to make time to study sometimes, so having the app makes it easy to just jump into a course for a few minutes when I have time. Waiting at the doctor’s office, sitting on the train. Also easy to pick up where I left off in the course..98371871231Version: 4.3.4

Missing multitasking featuresGreat app, one minor inconvenience though. I take notes in another app on my iPad and being able to open Udemy and my notes app side by side would be a GODSEND. For real if you add that it would change the game, edX has it ;) Otherwise solid app, displays all of my courses and picks up where I left off on my desktop..YungpbobVersion: 5.2.0

The lectures don’t auto startLove the app. However in the latest update there is a bug which does not load the next lecture automatically. Have to restart the app every time. Gives an error message ‘Sorry! We cannot load the lecture’ error. Thanks, Vijay.Vijay karajgikarVersion: 4.4.0

Misses watched Mark BTWWell, It’s surprisingly Great. As I am learning from multiple screens, I’m amazed to see it’s synchronous maintainability. Well the Only Issue I faced is after watching continuous lessons from a playlist, sometimes it misses watched mark (Tic Icon) on some videos. Well reopen the app fixes the issues BTW..Likebr1234Version: 5.2.0

Very unreliable serviceThis app is significantly slower than the non-business version. At times, the app is not able to even return search results. Very disappointed in the unreliability of this app..Rmill040Version: 5.0.0

Suggesting a FeatureIt would be better if there was an option to create folders. This will help us group our courses.KhalkieVersion: 8.29.1

Great content, needs UX workI love the app overall. I am fortunate to have access through my library. But the login process every time I use the app is a pain. I’m not sure why I have to enter so much information every time. Other than that I love the content..MolonbabeVersion: 8.42.0

Last update was a step backGreat app overall, but the last update made the app buggy and killed a few basic elements. Progress is difficult to tell, because there is no longer a consistent indicator for completed videos. Also, a memory error occurs regularly. Not deal breakers, but not as well executed as my original experience..Paul's-HereVersion: 4.9.0

Improved App! Thanks for fixing my suggestionsThe autoplay used to keep the UI on on the next video. Now after update the UI auto hides on playing the next video. Finally I do not need to retap the screen on autoplay! Thank you dev team!.JontheditVersion: 5.5.0

Love the appIt makes it easy to take courses while traveling. I’d like to see an automatic login link that would take you to the website. The app doesn’t have all of the same capabilities as the website..RunroserunVersion: 5.2.0

Latest updates are a huge improvement!Just updated the Udemy for Business app today, and it works much more smoothly, loads faster, feels less buggy in general. Feels like a totally new app..Civilian DesignVersion: 4.0.0

Super !American Airlines offers these courses to their employees and I could not be happier . I wanted to attain my Net + certification and this course will make it super easy for me . After Net + I hope to study for Server + and Security + . I am really looking forward to utilizing the courses !.Michael A .Version: 4.3.5

Udemy Business is Great for BusinessThis app has been a great benefit during this covid19 time. I have been able to learn new skills. Thank you for a great app please continue to make it an awesome experience.Wackydax007Version: 5.2.0

New and ImprovedThis new version is way better!! So easy to use and take with me when I commute. I listen like a podcast and love Udemy! Thanks for upgrading this!!.101runnercaVersion: 4.0.0

Apple TV app?Good courses and app but why no Apple TV app like your consumer app? Would be ideal for those of us that work all day and want to learn at night. Most of my courses are technical and need to use my laptop for labs and would be great to see content on my TV. Streaming is okay (thanks for adding that capability) but a dedicated app preferred..TherickaustinVersion: 4.4.2

Good content, but...Content available through the app is great, but app has regularly crashed while switching between course modules and I found a bug where it plays two streams of the video on top of each other, so you essentially hear a huge echo..Mike S and familyVersion: 5.3.1

Restart of videosThe only really bad feature is that each time I stop a video while connected to chrome cast, when cell turns off, video starts again..JmoceVersion: 5.2.0

Really good contentI really like udmey and this app. The only reason for a 4 star is because the casting functionality is not as good as it should be and in comparison to other apps like LinkedIn learning. Please improve this as it is very buggy. Thanks._Santosh_Version: 4.7.0

One thingI love this app, its very intuitive to navigate. Though, I am unable to view videos fit-to-screen on my iPad Pro 12.9. Edit. Lol never mind found it.Canary_jerryVersion: 4.6.0

Easy to search and downloadReally amazed at how easy this app is to use. I can download courses for when I’m driving in bad WiFi areas.$learner2018Version: 4.3.4

Great app!This app works great to learn on my commute, and I appreciate the ability to download course for offline viewing. Udemy for Business is awesome.SSlearnsVersion: 4.3.4

SyncI had to sign out and register again to sync my work content.AlattifVersion: 8.20.0

Sharpen your sawI enrolled for many courses, some I completed , and many stopped . Every course teach me something and get benefits even I don’t completed. I recommend Udemy for business for each company/college looking to reward their employees/student..Firas AlRamlyVersion: 5.3.0

Please add car play like like regular udemyPlease add car play like like regular udemy.Clown clown clownVersion: 8.35.0

Video freezesWhen you change the play speed, the video would freeze till the end. Would have to restart the application to get it synced..A5m0Version: 6.1.0

Needs workIt’s disappointing that the app has to stay open when trying to play a video casted to AppleTV. And I agree with others about the offline download feature being finicky. Just in general, the app feels half baked! (It’s actually funny that I’m taking courses in app development from an app that sucks so much lol.).IpranayjoshiVersion: 4.6.1

Bad App!!!This app does no work! Anytime that I try to watch a class, the app crashes, and after a while the application stop completely to work, and I am unable to search for courses..MlprestVersion: 2.5

Unable to enroll in coursesI have to use PC to enroll then everything works within expectations..GeezekVersion: 3.0.2

Equal functionalityThis application needs to be brought up to the same level as the personal version of Udemy, including the AppleTV application support..MadGoatVersion: 3.0.2

Offline great, but buggyI greatly appreciate having an offline mode so I can consume content in the subway. It's a lot easier to manage that in-app on iOS than downloading videos and putting them into iTunes and deleting them later. But I wish it worked better than it does. The app forgets where I am until I sync online, which is very annoying if I've downloaded several hours of lectures which I intend to watch in several sittings, but with no wifi available between..Elora BurnsVersion: 1.0.1

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Udemy Business Negative Reviews

Experiencing problems with the appFirst, I want to tell that I am using both Udemy and Udemy for business and I have some problems with both. But the problem I have with using Udemy for business is that I cannot adjust the quality of the video to 1080 and it is held automatically by the app not even showing the value. I watch videos with lots of coding and even with my iPad I cannot see anything what is written on the screen because of the low resolution of video. Another problem that I have with this app is that once I enrolled in the course I automatically the same minute received notification into my email with congratulations for completing the course and was issued the certificate. I even did not start the course which is weird. All this makes me sad while trying to get my work done..Ivolga2Version: 6.4.0

IOS lesson transitionWhile the content is great, the interface is very disappointing. When selecting a course on iPad the initial video will play without any interaction. When the video lesson is over and transitioning to the next lesson, it hangs with a loading icon for several minutes and might eventually play after several minutes, but not guaranteed. The only way to quickly advance from one lesson to the next is immediately after the current lesson is over, you must close out of Udemy, closing the app from background apps, relaunch Udemy, and the video starts immediately. This happens on both wi-fi and cellular, using an iPad Pro, running iOS 14.3. The issue remains the same if Udemy is among several apps running in the background, or after closing all apps, doing a soft reset and loading only Udemy. I have also removed Udemy and selected all the content, then re-downloaded Udemy And the symptoms are identical. I want the video lessons to smoothly transition from one lesson to the next without having to fiddle with my iPad between each lesson..MixedreviewertsouldreamsVersion: 5.4.0

Suffers from many technical issues on iPadEven when loading downloaded video content, often fails to load videos and app must be restarted multiple times to get videos to function. Apart from this, the app always opens in the vertical screen orientation for iPad rather than the default horizontal orientation iPads are usually used in. Unrelated to iPad issues, it’s worth mentioning that on computer, sped up playback rates for some reason seem to severely mess up the audio making it effectively unintelligible. This for whatever reason does not seem to be a problem on mobile devices..Echen1470-752579Version: 5.6.1

Still BrokenGot a new 12 Pro Max 512 about 2 weeks and installed U4B. Resuming videos after pausing and putting the app in background for a while still doesn’t work reliably (maybe it works fine 10% of the time). I’ve only gotten the out of memory error once so far. I was hoping that after my last review where I reported these issues, you did some QA and the update I installed yesterday that “fixes video playback issues” would resolve, but it didn’t. If I can “replicate” the issues almost 100% of the time now on 2 devices, I can’t believe it’s limited to me and that your QA can’t replicate..Dewey VozelVersion: 5.7.0

LOVE Udemy. Don’t Like The AppFirst and foremost, I swear by Udemy courses and I’m appreciative that I’m able to obtain free courses through my city library. With that being said, this app is SEVERELY lacking. Below are the issues I experience on a daily basis: 1. I’m CONSTANTLY having to login multiple times throughout the day. Having to manually search for my library, enter my ID, then login to my actual Udemy account. This works one the first time about 70% of the time. 2. I’m unable to rotate my phone sideways and view videos in landscape mode on my iPhone. Makes it hard to see when I want to be hands free while working out. 3. On my iPad, I can view in landscape mode but there’s no AirPlay option lol. I would love to have some resemblance of uniformity/consistency across my Apple devices!!.Trey817Version: 8.55.2

AirPlay not workingAirPlay is not working from the iPad. It just spins. If I try screen mirroring instead and play the video from there, I can hear the audio, but the video only says it's playing on AirPlay, which isn't correct because the video isn't playing (it only displays the course's title image). If this isn't supported, at least show an error message rather than have it spin indefinitely. To compare, the regular Udemy app (non-Business) is working fine on AirPlay..Rater of the lost arkVersion: 8.18.0

I love Udemy, App is lackingI love Udemy and use it often. But the app is seriously lacking in advancement. I mostly use and iPad Pro, and Udemy should AT LEAST offer split screen view so I can take notes on GoodNotes app and watch course content at the same time. They do allow you to pop out the video, but you have to open the app and launch the next video and re-pop out the video player for every course lesson. Very cumbersome and annoying to do this. Please update the app so we can get a better user experience on iPads!.JnhdurnebVersion: 5.3.1

Courses and videos are great but app is terribleThe app is terrible You have to go through a lengthy log in process each time where you find the corporation or library you are logging in through, type in their identification to login, then login again to your udemy account. This is all done through a redirection via your phone browser and over half the time the app still won’t work after.Johner10Version: 8.42.1

Doesn’t work with the Walmart accountAt login, it takes me to my company’s single sign on (SSO) website through Safari. After logging in, the app remains in Safari, allowing me to browse my courses. If I were to click “Done” in the browser, it takes me back to the page “Enter the name of your organization’s account” which forces me to log in again through my company’s SSO page. Might as well just use the browser rather than this app. FYI my company account is by Walmart..KvnhxzVersion: 4.8.1

Authentication issues make this app uselessEach time I use the app I’m forced to sign in, a process that I do successfully, but which then takes me to a browser inside the app instead of the native app itself. Usually the third time I log in I’m able to access the full app itself. This happens every single day, or multiple times a day if I switch to a different app for long enough..]#6Version: 8.35.0

Class don’t loadWorst experience ever. Bought a monthly Subscription and haven’t been able to access my class for quite sometimes now and mind you I’m preparing for a certification. Customer service is useless a part giving u discount that don’t help if app is not working. Same issue on the website my class stop loading properly. You guys don’t even deserve one start..MiminioiVersion: 6.6.0

Issues fast trackingSometimes when I fast forward or jump around in the videos, the video will freeze but the audio will continue to play. There is no clear way to get the video to work again. I am having the same issues on iPad and iPhone. I’ve been through a few iOS updates and Udemy app updates but the issue remains. Very frustrating..Sam-5?&933843Version: 5.1.0

Good content, but technical issues with AirplayI'm experiencing serious issues attempting to Airplay content from my phone to the TV. Given how small the iPhone screen is, that makes the app almost unusable for my learning. As stated in the review title, the Udemy content is great and not what I have an issue with. Skip the app and just use Udemy on your laptop or tablet..ENaz13Version: 8.55.2

Latest updateThe latest update ruined the app. Videos in a learning series are skipped over. The video audio is muted and the app has to be restarted over and over. The player in player function disappears after every video in a series. Unusable as an app for any sort of productivity..TylerfreVersion: 8.57.0

Very unstable applicationThe app randomly crashes and closes the course you were doing. It’s especially annoying when the phone is in your pocket and your hands are busy or when you analyze the test results and after the crash have to start over. The mentioned crashes appear quite often..Aliaksei_IvanouVersion: 8.8.0

Neverending Webview interfaceIt keeps opening a Webview and making me authenticate there but never reverts back to the native mobile app interface, it’s just a Webview nonstop. It evens suggests downloading the app - from inside the webview, IN THE APP. And after authenticating, if I close the app it loses the webview session again and I have to star from square one, over and over and over. It’s borderline unusable..Shaddowfax1Version: 6.0.1

Offline Viewing never has workedThe ability to view videos that has been downloaded never has worked. I have downloaded videos but the app never lets me past the “Enter your organization” screen. If I have no internet connectivity, there is no way to get past that screen and thus no way to view my downloaded content! Please fix!.Tea0819Version: 4.3.2

Issue with video renderingVery recently, I began experiencing some video render issues. When I begin a course the play button in the middle of the screen disappears and then reappears and the video seems to start in the background without any sound. This only happens on my iphone..HarbourTrafficVersion: 6.6.0

It’s ok. Wish UI was less intrusive.Update: lowered my rating to a one due to the copy pasted developer response. How would reinstalling fix your UI? It plays the lectures from Udemy, so I guess it works ok. The only thing that bothers me is that the UI elements will often cover the content, especially the down arrow at the top left of the screen..Master Cylinder PantsVersion: 8.57.0

Constantly logs outAfter using the app and I go to put the app in the background, when the video is done playing, it will log me out. I don’t have to go through the whole process of logging back in which is a pain..KaniickVersion: 8.51.0

Download functionality does not workThe download capability does not work without being able to access the internet. You can download a video but need to connect to internet to start the video or launch the app. This makes it useless if trying to use on a subway or airplane.Jakes506Version: 8.39.0

Just opens Safari, not a real appDon’t understand why it’s on App Store. It just opens the udemy page and if you accidentally click on Done, it closes the browser and you have to sign in again. No any real app features like downloading for offline viewing, landscape mode (not even for videos), it’s actually more convenient to use Safari.HeluserVersion: 4.8.1

Constant Airplay IssuesWhy won’t you fix this app so AirPlay works as it should? It is literally impossible to AirPlay to an Apple TV 4K. AirPlay works fine with all of my other apps. Only Udemy seems to have this chronic issue. Seriously, how hard could this be to fix?.Quanzi1Version: 8.16.0

Couldn’t watch downloaded course offlinePre-downloaded a course to watch on plane. Unfortunately the app kept logging me out. When I was not able to get on WiFi I was not able to view my downloaded course at all. Please fix this login bug..JimmyPlaysDrumsVersion: 6.4.0

Constantly asks for authenticationAlmost every time I try to use the app it asks me to sign in. The single sign on experience is awful. App supposedly fails to sign in and when trying to sign in again it somehow works without credentials. App is incredibly slow when loading anything, including videos, resources and quizzes. This makes it incredibly hard to maintain focus while a significant amount of time is spent looking at a blank screen or loading screen, which makes this a poor learning tool..Andrew3487Version: 8.30.0

Sloppy UI/UXOne of my biggest issue is that when we go to full screen it's really hard to go back to normal. Because the area is little to capture the click in the bottom right corner and screen UI just blinks away. Downloading and deleting courses is little buggy. Can't download courses in the background. And app stalls when we delete the offline course. App is ok if you can adjust to some inconvenience.Subbu007Version: 4.4.1

Sign in not workingIts giving error organization name is incorrect for the correct name as well. Buggy useless app not able to get into application. I am able to use account on website but application is not useful. Please correct sign in flow.GauravthummarVersion: 8.61.0

Won’t find libraryWhen it comes to the part to sign in it won’t find my library..Zack_1010Version: 8.45.1

It won’t stop beggingIt keeps begging for permission to send notifications. I’ve declined 4 times now, and the nags continue. Sure, I could accept and then disable them in iOS, but why can’t it just accept no and let me continue my course? This is a paid business service, not TikTok, right? But Dave, I hear you say, notifications are useful? Maybe. Probably not. But just in case I already enabled them on my phone. Literally nothing gets to nag me on my iPad, this includes you Udemy..Thedave.caVersion: 8.35.0

Error: “Sorry! We cannot load your lecture.”More often than not, I keep getting this Error: “Sorry! We cannot load your lecture.” on the latest iOS version. My Internet is working fine, so not sure why the Udemy app fails to load the lectures from time to time. Caching bug with the app? How to fix this ASAP?.KamenridaVersion: 6.4.0

Courses are good, app not so muchFor some time now the video playback has been super buggy and it finally drove me nuts enough to leave a review. The majority of the time if you go into the app the play button doesn’t work. The only way I can get it to work is to tap on another course video and then come back to it, sometimes several times. If I leave the app for a moment and come back, same thing. Given that the majority of time spent in the app revolves around video, the video playback should be the most refined feature but it is not..Dr TicklesVersion: 6.1.0

Please Fix : Can’t get captions in PiPPlease fix this , while moving over to Picture in Picture there are no captions in video..AmazingVanity19Version: 5.6.0

Always bufferingDeleting the app. Useless with all the buffering with verified 100MB download speed..SguptaetVersion: 5.4.0

Horrible UIIt’s so bad that even the play button doesn’t work more than half of the time..KafpidVersion: 5.2.0

ChromecastChromecast streaming is very buggy.GrocerybuyerVersion: 5.2.0

Bad memory handlingIPhone XR and sit constantly telling me it can play a video on the lowest setting because the device is out of memory. Almost nothing else open and the only app that this happens too even if I have 25 app running. Absolute fail..D_sly_1Version: 4.10.0

Offline download issueBeen trying to download a course for offline studies but it’s still downloading for 4 days now Crap.Phoenix.wiil.reignVersion: 4.6.1

GarbageHow can this company be 10 years producing this platform and their iPad app is still garbage? I click on a lecture and half the time it’ll change the lecture after a very long delay and the other half of the time it won’t switch at all and this is after opening and closing it several times on an iPad Pro. Their videos load very slowly. They limit what comes up in my searches on the iPad. Just total frustration. I really hope someone makes a competitor soon! Please this can’t be the market leader forever..RogerkondratVersion: 4.6.1

Too slow and going full screen is a nightmareThis app is so slow and I wonder why a company won’t fix it, please ask one of your tutors to write a new app for you. Tutorials are good but app isn’t, such a shame.Ankitd11Version: 4.6.0

Extremely unstableLectures have randomly issues loading and sometimes pause for a few seconds, even if downloaded offline. Sometimes a lecture just doesn't load at all, I have to skip it and return to it later. Other apps play online content fine on my phone. Downloads do not go in order of lectures, so I always watch beginning of a course online, while there are some videos downloaded in the middle or end of the course already. Sometimes a notification says download finished, but most of the course is still missing and seems to be selected for download, even if nothing is downloading at the moment. It takes so much time to download something offline, even if a speed test shows tens of Mbps wifi speed. Downloaded content sometimes just disappears, so I stopped using downloading offline completely, as it's unusable. The app sometimes shows nothing in My courses or says No internet connection, even if wifi is connected. I have to kill the app and start it again. Udemy (not for Business) seems to work better, this app really needs a full code review ASAP!.VkruzikVersion: 4.2.1

The app crash every time when I try to open any lessonThe classes works fine when I see it directly on website but this app crashes every time I open lesson and after second crash it stops showing any lesson. This version does not fix the problem.Fedorm71Version: 2.5

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