Thuisbezorgd.nl Kundenservice

Leichte Bestellung, schnelle und freundliche Lieferung. Schon mehr als 10x.

Alles super, schnelle Lieferung und entspannte Bezahlung

Super unkomplizierte App und alles dabei.

Whenever your home and just need something quick and easy and ready to order this app is here. The only criticism I have is that in some cases the order doesn’t come through and have to wait almost an hour before they realize the mistake

Can recommend everyone to order here. Delivery guy was nice and the food was delicious!

Ingredients are quite fresh, and delivery is on time.

For the rest a very easy to use app

Nog steeds de beste app voor eten bestellen in Nederland! Veel keuze, makkelijke bestelling.

Goede app!

In den Niederlanden läuft die App super! Schade nur, dass Deutschland (besonders der Bremerbereich) noch ncht so ausgereift ist.

Gud

Alles funktioniert wie es soll . Danke.

The app does everything everything you need from a delivery service app, finds your address easy, payment methods and selection of food are plenty. The only reason I haven't rated it with 5 stars is for the lack of filter via cuisine. You can't say, show me all the pizza places, or all the sushi places and it's not always clear what kind of food the place offers. It'd be nice if they tried to sort them somehow.

Alles top

If you are ever in doubt if you have the ability to finish your money in your bank account I give you thuis!

Easy to use and super service with a wide choice

Excellent way to get food to a hotel.

Great app, loads of variety

. Again great app with nice features like Foodtracker etc.

Was denn? Thuisbezorgd.nl, pizza.de. Alles vom Feinsten. Hier in Holland gibt es leider nicht so viel für ein Person alleine. Minimum Betrag ist oft zu hoch. Sonnst wie pizza.de einfach astrein.

Makkelijk besteld!

Lieferung wegen technischer Probleme auf Lieferando oder Lieferanten Seite nicht erhalten da Bestellung nicht durckam laut Restaurant. Keine Möglichkeiten einen Support zu kontaktieren und durch Online Zahlung geld verloren. Chatbot der App ist nutzlos bei Problemen

Man muss immer über eine Stunde auf sein Essen warten

Obwohl ich weder die App benutzt habe noch etwas über die Website bestellt habe, bekam ich eine Email von PayPal dass Geld abgebucht wurde. Die Firma weigert sich es zu erstatten.

No real time tracking No adequate delivery times - above 100% delay from indicated delivery time No option to cancel Just disappointing

The "show more" menu doesn't work correctly. You can select a category but it doesn't actually change the selection. Been like this for a few weeks, please fix it.

If delays happen there is a slow customer service. I received a response more than 6 hours later with an apology but no compensation or voucher. Also, ihe in app chat options have limited choice not tailored to customer needs as they try to focus on the restaurant but not their delivery service.

The app is designed like a 90s web page and has awful usability. The food never arrives in time, the tracker is always wrong and never shows accurate timings. You can not even open a help request when your food is 1 hour late to check if it’s still arriving or not… just use Uber eats

Your order might get lost in the system and you don’t get any feedback or information about your order. Awful App design. Where’s my money? It’s not on my bank account. Should I order again? Is the food coming? I just don’t know. If you can use another app. I will update this if my problems get resolved.

I ordered my food and first the app estimated 30’. Then it extended to 15’. And for the other. 30’ the app showed different timings (15’, 13’, 14’, 9’) and none of them were right I waited almost and hour or more. It's better to manage the right expectations.

For the amount of delivery cost they charge, their service isn’t worth!!

They take weeks to answer and do not solve problems. If u had a bad experience is only crying….

Ghhvghu

Couldn’t take my PayPal

While this service was for free a while ago, more and more payment methods top-up the price getting more expensive over time it seems. Starting from 25 cents to a whopping 2 euros for large orders. And they seem to charge the delivery service as well - fair they have to get money from somewhere, but from both sides? I end up browsing here and ordering directly with the service in the old fashioned way

Everything is good. The app is amazing but the payment conditions are really limited. Just cash or rabobank payments are allowed! Netherlands has the Ideal payment system what you could implement to attract more customers !!!! Please improve and add IDEAL payment system. I hate it to go to the ATM and get cash out to order pizza from this app. I also could go to any shopping mall if I have to go to the ATM :)

Worst app ever!!! Annoying with forced postcodes, not working payment links and much more!!!

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