Cvent LeadCapture Customer Service

Cvent LeadCapture Positive Reviews

Very useful but sluggishI am an exhibitor at professional convention, and I have tried using this application to capture leads. It is very quick in grabbing the barcode on the participants badge, but then it requires that you fill out a form or cancel it, and then getting back to scanning another badge takes three more presses on the screen, each one takes a couple of seconds so it’s a little cumbersome to grab more than one lead at a time. Otherwise, it seems to work well and is much easier than having participants write down their contact information..AV DocVersion: 3.54

ReviewCannot choose is what kind of categories an.JanFSSVersion: 3.53

Software that works!I’ve been in SaaS for years, seen many great products but this one, wow, as a networker and a software nerd this vibes with me a lot. I wish all my networking events had this, easy to capture leads and give notes and save info and see people’s bio etc.. very cool running around scanning badges..Skystruck!Version: 3.58

AwesomeI love this app I just wish I had ability to put some notes in prior to match and as well. Because sometimes they start talking before they allow you to scan their badge..Lda_2019_journeyVersion: 3.56

Improvement ideasUpdating could be faster Improvement idea: You cannot edit notes after you have created a lead. In practical, you want to summarize your conversation after the lead has left your booth. This is not possible with the app however..ThatgehtVersion: 3.52

Lead waiting room is missingI would really like it if this app would allow you to scan multiple badges at a time and save them for later to include your qualifying questions. rather than having to do it in front of the customer.Do-Work!Version: 3.60

Easy to use!This app makes show leads a lot more organized and easier to access..SchmakeeVersion: 3.55

Lifesaver!This is a fantastic app that we use for all of our trade shows. Super easy to use, integrated, and secure. Our team relies on it heavily..VPK BLRVersion: 3.53

Easy to use and quite efficient as an app!Easy to use and quite efficient as an app!.Chad WallVersion: 3.57

Good Job App Dev TeamGreat lead capture app. Easy to use, highly functional, very quick.Brhero225Version: 3.59

Simple to useVery efficient and easy to use.TCL napaVersion: 3.58

Easy captureLike it.NeilRex71Version: 3.59.1

Awesome appWorks well and in designed for ease of use..The snowman sonVersion: 3.59.1

Awesome response timeVery quick with scanning badges..Sexy2dayVersion: 3.59.1

Power-SyncVery simple to use and add data as neeeded.Power-SyncVersion: 3.55

Easy to use!Very snappy and responsive.Lauras2021Version: 3.59.1

Sr. Sales Development RepresentativeGreat tool to use to capture data for lead gerneration..DeSouza atlVersion: 3.58

DirectorEasy to use.NORM--AVersion: 3.53

SME conferenceRapid capture and “forces” you to write a note regarding the relevance of the contact.F. canoeVersion: 3.58

CEOFantastic lead collection. Best new option for conference.VintageRogersVersion: 3.55

MathWorks MAC eventTool works great! easy business.Chris (IFX)Version: 3.58

Great staff at ShowThe rep you had at the. D&H Event was so nice and super helpful! Thanks.See14120Version: 3.56

Great tool!One of the best LR tools we’ve ever used - love it!.EjontraVersion: 3.54

Federal partner MgrGreat and easy to use.Terp84!Version: 3.53

Love it!Working nicely!.John&FulvuaVersion: 3.53

Sue strat AcctsAwesome. Made my conference so easy!.Kristin cogVersion: 3.54

ExhibitorLove it.Play RepVersion: 3.56

It worksI have used other lead generation apps and was very frustrated how slow it was to recognize the QR code. This one works seamlessly, and it is super easy after scanning if you want to add a note. This is better than endless lists / radial selection buttons etc. Practical and quick. Used it today to get tons of leads..WadeMeisterVersion: 3.56

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Cvent LeadCapture Negative Reviews

THE WORST! Pick a different App!BUYER BE AWARE! This app did not work during the trade show. Not sure if it was security set too high by C vent or the meeting planner however, it failed to work and I was able to scan zero attendees coming into my booth. What a complete utter waste of time and loss of opportunity. Quite frankly, I’m not surprised since I have so much trouble with C vent RFP tool. Seems par for the course..ZenKen1969Version: 3.54

Channel account executiveThe codes scan sometimes and not others I can’t add in a lead without the barcode scanner anywhere that I can find and none of the scans come up with all of the information, including phone number.Red TrackerVersion: 3.59

Only half the leads scanFor the amount of money we spend on the show and the LeadCapture app, you’d think it would work consistently. CVENT technology has always been problematic but this time I am losing HALF of my leads. I would be better off using a crayon and cocktail napkin..Frustrated marketing directorVersion: 3.58

Needs streamliningFor every scan, there should be an option. “save and scan new,“ to not have to save several times before scanning the next person who’s lined up. Needs several streamlining capabilities..User14285Version: 3.54

SlowSlow to open. This app is literally designed to be used in the moment and it’s pretty sluggish on an iPhone 15 pro. Dumb..DabbnerVersion: 3.60

Too many qualifiersJust need to scan and put in notes..Tgb133845Version: 3.58

Ram. Booth 1230Not giving us email information. I could have taken pictures of badges. Can you fix this? Thanks so much.No email for scansVersion: 3.55

Have used betterContact information was not captured for leads. No way to export leads to excel..PhoogleVersion: 3.54

Slow to load.Will not confirm via email..Kj 80Version: 3.35

Not saving email addressesWhen I scan the persons code it’s not saving email.Joe CaineVersion: 3.54

Doesn’t workDownload app, will not send access code, customer service doesn’t respond or help. Use at you own risk, but it’s an exercise in futility.EYCRVersion: 3.54

Fails to capture QR code half the time.Sometimes it helps to reboot my iPhone 6s. It converts the code to digits and attempts to search with a broweser. Very frustrating..Meets my needs.Version: 3.32

DisasterWorks 50%.Jenni2411Version: 3.61

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