Cvent Events Customer Service

Cvent Events Positive Reviews

Family advocateThe session were really good and I enjoy been here and learn. What I would like next time is to see more chair in the open session . To see more participation in the display of different vendors . In some workshop’s rooms needs more chairs. The people helping us to find places were great. Good guidelines. The registration was smooth and greeting me very open and care. And resolve situations quickly. I am very happy to be part of the conference..Wandita.Version: 1.104.0

Key feature lost to UIThis app is… okay. It’s better than nothing for a conference-type event. It has a lot of info gathered in one place, which is great. But the Schedule screen, which to me is one of the most important parts, is useless because you cannot see all of your events for a certain timeframe in one screen. Swiping on “My schedule” switches to “All Sessions”. Swiping on the Day bar goes to different days. But swiping left on the actual schedule block does NOT show you the rest of your schedule. That should scroll to show the rest of your events in that time. For example, at my conference Cvent shows basically my entire schedule as “Registration” because that is technically an ongoing event for everybody. I cannot see my actual seminars because Registration takes up the whole schedule screen and I can’t swipe left. I hope this adequately describes the UI problem that I think could be easily fixed..JustLikeOnTVVersion: 1.28.0

In the beginningWow! What an event with so many people from so many different places. I’ve met so many people so far and have had a great experience. It’s only the first day, but so far, it has been great to meet so many people and connect with them..Late night fun timeVersion: 1.98.1

Apps make my dayI love having an app for everything. This app makes navigating an event much easier. I especially love that when I view my schedule it calls out when I have “free time” automatically..MarisaChew24Version: 1.39.2

Great Academy!I gained a lot of insight in every Facilities Management session. Richard & Ron are very knowledgeable and answered my many questions. I can’t thank them enough! The Academy format, the hotel, and the food were exceptional. Great job ACHC!.M. TannerVersion: 1.108.0

Pls let me add personal events to my scheduleApp seems fine. But as with many event apps, I can only add listed conference sessions to my schedule. Pls let me manually add a personal event to my schedule. Seems like an obvious simple feature to implement. So I can add “coffee with X” at 10:30am Monday..Tippus3Version: 1.74.0

Store ManagerBeing my first time going to the conference the app has given me a lot of answers to my questions and it’s very informative thanks.RollybollyVersion: 1.104.0

Preferred Event AppI have used a few other event apps recently, but Cvent’s remains the best one in my opinion. Easy to understand with lots of functionality!.Drumma BoiVersion: 1.50.0

Much needed!We are so much more than the work we do. Taking care of the whole human aspect is so much more productive! Thank you!!!.Kimberly R TVersion: 1.97.0

Level Up the Lesson!Excellent and engaging session - definitely included lots of takeaways that can be used easily with students and shared with colleagues..JRPD2024Version: 1.102.0

New userSome functions are not intuitive when using features. Would use for another event..Agile StatueVersion: 1.99.0

KoolSo very easy to use, easy to access, very informative, love the way you can keep up with all the attendees at the conference and share love!.Jp53-1Version: 1.96.0

UKG Aspire 2024I had a great experience for being at Aspire for the first time. Well organised, great food and entertainment. Sessions were good and the UKG staff at the expo were super helpful..RtfhjtyfydrVersion: 1.102.0

Usable but could be betterSchedule should hide prior events by default. I shouldn't need to scroll through the day to get to the current time to figure out what's next..OpqbVersion: 1.87.1

Great appApp is easy to use and user friendly. Very well organized.Jo Lou TVersion: 1.97.0

Accounts RepresentativeEasy to use.Josh33$Version: 1.110.1

Overall conferenceSi far- the conference has been great. Thanks for mailing it possible..VicnewellVersion: 1.99.0

KrisCvent makes conferences and events so much easier to know what’s going on! So glad MO BHCCon is using it!.The Great Hambino79Version: 1.97.0

ReviewGreat conference. Physiology was the best! She did a great job. I would give her more time. Prep for Polygraph was great also.KSLOWITDOWNVersion: 1.96.0

DPDVery well-designed site. User friendly..PabamalVersion: 1.107.0

Too soonSo far so good…but let’s give.XwenwoodVersion: 1.101.1

EventWonderful way to Enhance our Lives.Min D MVersion: 1.99.0

Great infoAwesome panel great knowledge. Maybe a break between the panel and the next speaker 😁.Herbi HerbsVersion: 1.101.1

CVMSo far so good. I’m impressed with what I’m hearing. Looking forward to tomorrow.Bettye2116Version: 1.106.1

ReviewVery nice app easy to use.RayvellaVersion: 1.99.0

Very buggy!Pretty annoying to use, constantly reloads..Ghk645Version: 1.60.0

Wild FloridaWhat a great place to visit and with the International group in attendance it was a superb outing. Some huge Gators and the airboat ride was amazing.007 KBVersion: 1.111.0

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Cvent Events Negative Reviews

Lack of app support gallingI was able to register for an event and filled my schedule on my phone. Have a few overlaps and wanted to wait to look at my schedule on my ipad where i figured i'd be able to see things better. Turns out that even though I'm registered for a bunch of sessions they don't show up in my schedule on the ipad. I was initially worried i'd not been registered, but when i go to a session i was registered for, even though it offers me a Register button I'm told i'm already registered when I click it. So I didn't lose my sessions, I just can't see them on the ipad. Disappointing, but that's maybe a 3/5 star review. What's **particularly** galling, though, is that there's no way to report an issue or get help. Nothing in the app - not even a help link to help on the web. There's a "Powered by" link that takes you to the Cvent website where any attempts to find help are met with "we're not your organizer. Hope you enjoy your event." Not even a link to the help article about how to contact your organizer. On top of which this is **clearly** not an issue our organizer can help with - it's a problem with your app. The last thing our organizer needs is to have to be the go-between for a bunch of help requests. If you can't offer your mobile users direct support that's a bozo move and you have no business offering a mobile app. I'll be suggesting we find someone else to handle this for our next event..Cori.schlegelVersion: 1.76.0

WowI am absolutely appalled at this horrible Interface, the disorganization of overly generalized mechanics (in terms of how this app is meant to be utilized), and the fact I often (after using this for a day) have to take backroads on an otherwise easy search on any other scheduling app to even find the event I’m looking for let alone obtaining more information. Do yourselves a favor and just scratch this coding and maybe never make an app until you at least get three of your team members to get an associate’s in computer science..Chuckle42069Version: 1.71.1

Sending Past Events to the Memory HoleWhile the event is going on, the program works nicely and smoothly. But for professional reasons I need to access the details of past events, and I really dislike the way these are closed so that nothing can be found after the fact less than a year afterwards. In a time where so much information is available indefinitely, the harshly temporal nature of Cvent is not good enough..HarbingerGAVersion: 1.103.0

No calendar sessions and no helpAll Sessions had a few things for Thursday but on none of the other days. Now, none of the days shows sessions. Trying to get out of the event and to the CEvent screen was buried under profile. Cannot find help anywhere. Cannot figure out if there’s a way to update or download new info to the event. Information pages show up, but really wanted to be able to use the calendaring to schedule my days and it’s broken..MortonBertVersion: 1.71.0

Battery killerUsing the accent app for a conference and any time it’s open my phone gets really warm which is a sure sign of high processor usage and I’m seeing the battery drain to match! This is especially bad at a conference where you tend to use your phone more than usual and need to squeeze every minute of battery out of your phone..Spacedog3kVersion: 1.100.2

Counterproductive and impracticalI’ve used many lead receivable systems in my time, and this one is among the poorest. Not being able to record information real time in a tradeshow booth is not practical by the time the the system replicate to prospect has left the booth. I’m onto the next prospect. I have to go out of the app. To replicate then I get my leads too late to add notes..BR 0320Version: 1.110.1

Fails to use iPad screenApp is set for iPhone and iPhone only. Using on iPad shows the iPhone sized thumbnail that shrinks down to fit on the iPad. Rotating the screen only makes the app take up even less room making it harder to read and leaving 2/3 of the screen blank..RedGWolfVersion: 1.45.0

Schedule screen is badMy event has included sessions, such as registration, that I can’t remove myself from, and they take up space so I can’t see the sessions I’m actually registered for. I should be able to hide them or something so I don’t have to click into a timeframe to see the sessions I care about..FarmikevVersion: 1.75.2

What a TravestyThe CSBA wants new board members to use this app, but FAILS to provide a way to be able to take effective notes even though they show an attachment that has the note taking page. The only glitch is they can’t be downloaded or accessed to use. This is not the first year downloading was invented. Unbelievable!.MajesticuVersion: 1.55.0

Updates neededVery basic maps provided for listing events. Opportunity needed to expand out or offer geo location for improved way finding. Chat function not working. Group submitted questions for break out session but speaker stated no questions were found and had audience raise hands for Q&A..MrMaxicanVersion: 1.60.0

Latest versions say unsupported deviceThe most recent versions of this app say "Unsupported Device" on my phone. Maybe don't offer them for download so users on older iOS can automatically install older versions and have it work..The userbase LOLVersion: 1.65.2

Unable to load any eventsI downloaded the app to use during an event next week, but I am unable to load the file for that event or any other event for that matter. I am now trying to reload the app to see if I can make it work..PauljohnrussoVersion: 1.66.0

Will not allow program downloadsDoes not perform the most basic function which is to allow user access to a program..Planner-guyVersion: 1.93.0

Doesn’t work on my Mac laptop.I wish this would work on my Mac laptop and I wish I could print the notes from my conference from my phone. Why offer the notes ahead of a conference if I can’t print them from the app..Bayou momVersion: 1.51.0

GlitchyCan’t scroll through attendees without it constantly taking you back to the top of the list. So frustrating!.MoxykipperVersion: 1.61.0

Can get it to workFreezes after loading. Several have got it to work at different levels. I have deleted and reloaded. Same thing open freezes.DaneZahnerVersion: 1.40.0

CrashesI guess the only good thing is that it doesn’t wait to crash, it bombs out immediately! Launched the app and tried to type in the name of my event, blows up on the first keystroke…….Jconn3Version: 1.108.1

GlitchyTried to add sessions to my agenda, wouldn't work. "Attendees" doesn't accurately reflect who's present; only shows those who made themselves "visible," and even those have hardly any info in their profiles..Powerflow6Version: 1.101.1

Poor appHorrible app. Not easy to connect to videos. Does not allow for interactive chat with presenters. Seems to glitch on finding conference for the correct year to claim clock hours..Vvnjg B job vin CBVersion: 1.100.0

Terrible event appThis app doesn’t work doesn’t have the ability to actually track guests interaction with the app or give vendors/attendees credit for tasks completed..AGVendorsVersion: 1.86.0

Crashed, Completely UselessWorked for one day, then crashed in the middle of a conference event. Couldn’t use it for anything after..AaandrewkVersion: 1.41.0

Hard to useHard to find things. No vendor tools. Or maybe I just couldn’t find them?.FuikgeeghVersion: 1.112.0

ScheduleCannot get schedule to work and it’s the most important part..ITrikeMooreVersion: 1.104.0

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