Shanghai Disney Resort Customer Service & App Reviews

Shanghai Disney Resort Customer Service
Shanghai Disney Resort App Comments & Reviews (2024)
Shanghai Disney Resort iPhone Images

Make your visit more magical!
Get Shanghai Disneyland tickets, make Disney Standby Pass and Disney Premier Access selections, find your way around the resort and see estimated wait times for attractions and show schedules.
- Buy tickets and Annual Passes.  
- Check attraction wait times. 
- Find schedules for parades, shows, special events and entertainment.  
- Get a Disney Standby Pass for select attractions. 
- Purchase Disney Premier Access to reduce your wait times. Subject to availability. 
- GPS-enabled map to find attractions, restaurants and shops near you. 
-Get official, up-to-date information about Shanghai Disneyland, Disneytown, Shanghai Disneyland Hotel and Toy Story Hotel.  This App is available in English and Simplified Chinese.
This App uses location services to display Guests’ position on the map.  
These permissions only apply when the Shanghai Disney Resort Official App is open.
Some features include the ability to make purchases and require a Wi-Fi or mobile carrier data connection.

Before downloading this App, please be aware that some App features may require location data, including name, country / region of residence, date of birth, mobile number and government ID number (such as ID card number or passport number). You will receive one text message to your mobile number containing a PIN that you must provide in order to confirm your registration. Some features include the ability to make purchases and require a Wi-Fi or mobile carrier data connection. In addition, this App will access your device’s external storage in order to store debug logs and your device’s accounts to store and retrieve a public token in a secure fashion that is needed to access server content. By downloading and/or using the App, you are deemed to have understood and consented to the above.
This App provides you with Baidu maps. Baidu collects, uses and shares certain information in accordance with its privacy policy found here: http://www.baidu.com/duty/yinsiquan.html
This App provides you with the ability to make transactions using Alipay. Alipay collects, uses and shares certain information in accordance with its privacy policy found here: https://render.alipay.com/p/f/agreementpages/alipayglobalprivacypolicy.html
This App provides you with the option to receive notifications relating to resort information or promotions, your visit to the park or your stay at a resort hotel.
This App uses your camera feature to scan QR Codes for ticket linking, and lets you send and upload photos.
This App will ask for photo permission so that you may download pictures from this app.
This App uses your video in call-to-record function and supports facial recognition for user identification purposes.

Terms of Use: https://www.shanghaidisneyresort.com/en/terms-of-use/
Privacy Policy: https://www.shanghaidisneyresort.com/en/privacy-policy/

Shanghai Disney Resort App Comments & Reviews

POSITIVE REVIEWS
NEGATIVE REVIEWS

Shanghai Disney Resort Positive Reviews

Great app!!This is a great app but I wish there was a way you could save attractions to a list..BristolTravelerVersion: 4.1.1

Better than bad, it’s good!It’s better all the time! Since people don’t usually leave a review unless it’s negative, I thought I’d do an up to date assessment. The app has steadily improved over the years. Most recently it’s been great and it’s really handy to have a map, schedules and wait times displayed in real time. I like that you can search by category within the map and find certain events, restaurants or rides. Although it usually takes some getting used to each time there are changes, the UI has improved with each update. Keep up the good work! Now, if we could just get in the park….SpringfingerVersion: 10.0.1

Update has no wait timesUsually works wonderfully. The last update resulted in no wait times. Everything is just a star despite the Park still being open. A friend checked her non updated app and there are wait times available. Please fix!.DmgongVersion: 5.4

Good appIt is a good app with this updated version we can link the tickets with fastpass! No need to run in the park to get fastpass any more, really excited!.美团是不是歧视不吃香菜党？？？Version: 5.0.1

International payment is awesome!I can use my US visa to purchase the DPA! Awesome!.PatPend34AVersion: 5.0.1

DisneyGreat app.Lorenzo rivera101Version: 9.2.1

Easy, Simple!I bought tickets probably a month ago and was skeptical that it would work with this app-- but I just signed in and they are there, easy as that!!.Dassw001Version: 4.1

👌🏽💯 Walt.I've used the Disney app for America and Paris. Shanghai opening cannot come soon enough. Favourite feature is the waiting time - plans will change depending on wait time. Disney is the best!!! Xxoo..TalamobleyVersion: 1.0

It's AWESOMEI can plan and choose before we go to Disney and we can know how long this game take．.Kelly GumVersion: 4.1.1

The arrow of the current location point in map doens't indicate my orientationIt makes no sense. Hard to find out which direction should I go..Magic KyleVersion: 4.1.1

Tokyo appPlease make a Disneyland Tokyo app. All the others are great!.JphandyVersion: 4.4.0

Easy to useEasy to use and great UI preference.Dud sudsVersion: 4.1

Great App!!!Great app with very useful information!.J_B_84Version: 4.4.0

Good AppVery useful!.JiixVersion: 4.1.1

( ͡° ͜ʖ ͡°)Beautiful.FlippetizedVersion: 1.0

Very useful and efficientDuring my visit to Shanghai Disneyland, I relied on this app so much! The live feedback of wait times at each attraction was accurate and frequent, making choosing our next attraction an easy choice. The app itself is very easy to use, and navigation was very helpful with it. My visit to Shanghai Disneyland probably wouldn't be as smooth without this app!.Tyyz31Version: 4.1.1

Shanghai Disney Resort AppThis is such a smart app, very user friendly, and makes it a pleasure to visit Disneyland!.Duke Kaboom in ShanghaiVersion: 8.0.0

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Shanghai Disney Resort Negative Reviews

Bad if you have a large partyOne of the main draws is the ability to get fast passes for your group. The app only lets you link 5 tickets on one account. We have a party of 6 and I was the only one that got a Shanghai Disney account before going to the park. I also had a lot of difficulty signing up for an account in the first place. There are also other issues with the app, such as loosing connection, difficulty logging in and crashing occasionally. All those are would be minor if they just let me link more tickets to the account. We went to Disney World with extended family and I could link my party of 12 all onto my account so I can set up fast passes..XxGachaCatxXVersion: 6.3.0

GarbageDisney has the hospitality angle nailed, but technology is a hot mess. This apps main function is to manage fast pass reservations in the park. This is horribly broken. Passes fall off the list. Every stage has unidentified errors. Some reservations you didn't confirm are made anyways. I don't understand how the Florida and HK apps could be so good and this one such a miserable fail. Terrible, awful, no good app. Would give zero stars if I could..Defiant254Version: 4.7.1

One of the worst appsThis is seriously one of the worst apps I've ever used. Trying to register with a foreign account is near impossible and constantly cycles through the sign in with phone number screen. Disney needs to fix this app to be on par with their other parks.LEDominaterVersion: 11.3

有时整个APP FROZENJust tried to browse ticket, unfortunately it’s showing “Magic is happening” you just can’t go anywhere or do anything I have to delete the app, not sure whether I can do anything after download again.BqmarathonerVersion: 10.2

Can’t Use ItI can’t even create an account on the app! I get an error every time telling my I have entered an invalid term. I triple checked everything on the form. The error doesn’t tell which field is incorrect. What a waste!.Meg HidaVersion: 5.1

Can not connect to internetDoesn’t work. Can not connect to internet with Chinese phone number on Apple iOS. USA App Store..EdiggyVersion: 6.3.0

Worst Disney everToo crowded, too expensive, too poor services.JackychansfatherVersion: 10.4

Horrible appCan't get fastpasses, unknown error.SharifshshakHdghahaVersion: 4.7.1

Support for iPhone X ？Plz ！.LeewyiVersion: 4.7.2

Functional... Just!Firstly, if you're experiencing issues using the app (Logging in, wait times, park hours... Basically everything) change your region to United States, the app then functions correctly! Once you've got around this the app works as expected, the same as other Disney Parks! Be good if could get FP returns like the Disneyland (Anaheim, CA) app, it's a big park and a lot of walking when the info should be in your hand. Great start. Fix the above bug and I'll update my star rating..UkcolinrVersion: 4.1.1

UselessI downloaded this on my iPhone and my iPad for my upcoming trip to the resort, and it works on neither. It keeps telling me I have no internet connection and it cannot update. I have tried it on wifi and using LTE data. I have deleted the app and re-downloaded it. Nothing works. Completely useless..The Very NKVersion: 4.1.1

Young appI understand, that app is new, but so many bugs and its weight is really too big. I suppose, you should do something with it.BraveJaneVersion: 4.1.1

On line map is bad ideaThe app suffers from a nearly fatal flaw. Why not have the maps off line?.WraggjVersion: 4.4.0

系统烂and乱App做的是真的烂啊，问题如下 1. 菜单很乱，例如，events放在第二个tab为了什么 2.买票和关联票反而藏的很深，不好找 3. 用户忘记密码，找回密码没必要需要生日 4. 系统显示要升级，但是到app 已显示最新，回来还是显示升级app 5. 没有修改app语言的地方，只能根据系统语言决定总之，business脑子有坑，可以炒掉了。多花些钱找些好qa测测app吧.Izzie0627Version: 7.4.2

预约功能简直就是摆设每次一到预约码放出的时间就不能用.牛市冲Version: 7.2.4

最坑的迪士尼园区这么小我也是醉了哦，人多到人挤人放不下胳膊，花钱买罪受就是来迪士尼.JacicalobsterVersion: 10.4

不要来！！！体验非常差！非常差！非常差！重要的事说三遍！就人多的不像话，一家五口就算你买一千多一个人的优先票也得等晚八点之后才能用，加上门票钱都一万了，游戏玩不到三个！娱乐设施少得可怜，我去那么多游乐园从没听过我孩子说闷的。不要来！千万不要来！坑钱坑时间。.Benny一一Version: 10.3.1

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What do you think Shanghai Disney Resort ios app? Can you share your thoughts and app experiences with other peoples?