App Customer
Service

KartaView Customer Service

About KartaView (Grab.com)

KartaView is a free and open platform for street level imagery. Anyone can contribute images with a smartphone and the open source apps.
After upload, KartaView will detect salient features from the uploaded images such as signs, lanes and road curvature. Using both new and familiar tools, anyone can
then use these and other features gleaned from the images to improve OpenStreetMap.
Release DateJuly 23, 2016
Latest Version5.9.5
PriceFree
Age Rating17+
CompatibilityRequires iOS 16.1
Last UpdatedJune 3, 2026
Size30 MB
Supported Languages (1)
English

What's New in KartaView (v5.9.5)

Fixed a rare issue that could cause the same clip to appear more than once when uploading a trip with multiple videos.
Upload now finishes cleanly at 100% before the screen closes, so you can see when it's truly done.

KartaView Contact Information

To reach KartaView customer service and technical support, use the official channels below. For the fastest reply, choose the developer's official website.

Company NameGrab.com
Company Websitekartaview.org
Company Email[email protected]
Customer Servicekartaview.org/help
Social MediaFacebook / Twitter

KartaView Subscription, App Deletion & iOS Support

How do I cancel the KartaView subscription?

Open Settings on your iPhone or iPad, tap your Apple ID (your name) at the top, go to Subscriptions, select KartaView from the list and tap Cancel Subscription. Cancellation takes effect at the end of the current billing period; you can keep using the app until then. See Apple's official subscription management page for details.

How do I delete the KartaView app?

Touch and hold the KartaView icon on the Home Screen, choose Remove App and then Delete App. Important: if you have an active subscription, deleting the app does not cancel it automatically - you must first cancel your subscription using the steps above.

KartaView purchases, refunds and billing issues

Report billing or refund requests for KartaView through Apple's Report a Problem (reportaproblem.apple.com). For the app's own technical support and contact, use the developer's official website or the KartaView App Store page.

Distribution of KartaView Reviews

Of the last 19 reviews shown, 21% are positive (4–5★) and 79% negative (1–3★). App Store overall rating: 2.6 / 5

5★ 1
4★ 3
3★ 3
2★ 1
1★ 11
Most mentioned:uploaduploadingtracksworksstreetrecordissuescrashessaydelete

KartaView Positive Reviews and Ratings

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Very well done app

Interface is very well done and app rarely has issues. Currently points are not calculating anymore but I hope that will be fixed soon. Occasionally the app thinks that the accelerometer is off if you are taking a sharp turn, and the gps locks on weirdly sometimes but other than that it works flawlessly.

Joeybab3Version: 2.5.1
Upload it stacked and it always restarting from the beginning

I have a problem uploading my tracks. Always when I start the upload takes a few seconds and then it starts again and from again.

BratmmVersion: 3.0.1
Great app

Please add a dark mode

Cat.SuVersion: 4.0.1
Good app still some bugs

I find overall it works well. However there are some bugs when pausing or stopping an upload after its started. I have lost or had to delete tracks because the app just hangs. Future bug fixes please!

116_PVersion: 1.5.5
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KartaView Negative Reviews and Ratings

Works mostly great

The basic feature of this app - the recording and uploading of street view imagery to KartaView - works great. However, I do have a few things I would like to see implemented. 1. Delete picture-by-picture in-app. I know you can do that online, but I’d like to delete pictures before uploading, for privacy reasons (don’t want to upload photos of my garage) 2. Record while the app isn’t open - this might not be possible, but I swear I’ve seen other apps do it before. Would like to have my map app open while recording, would make this process a whole lot more convenient 3. Auto-detection of street signs hasn’t been working - this isn’t an app-specific bug, just a general bug with KartaView, but I’d love for street sign detection to work again, or at least give an estimate on how long it will be until it’s processed Overall, great concept, good but slightly flawed execution. Would recommend trying out if you’re interested.

H*ckin'Version: 4.9.0
No libera espacio fotos subidas

Es muy buena pero no te libera el espacio de las fotos, después de subirlas y tengo reinstalarla cada vez para liberar espacio

IvanfqVersion: 1.4.0
Crashes before uploading, hundreds of miles of images trapped in my phone.

When I recoded my trip to an unphotographed area, the OSM login was broken, but I couldn’t wait so I just recorded it all and hoped the app got fixed later. Instead, the app got worse. Now it crashes immediately on launch. And there’s seemingly no way to retrieve the images, going on months now. The GitHub issue tracker is unmonitored, and I might have to replace my phone soon. What do?

GrblfjeidjeVersion: 5.0.2
Upload issues

The latest version of this app still has had issues uploading tracks. Often time recordings are lost or will say 100% finished but then never get uploaded, or disappear forever. Grab has really let this app go to hell. It worked fantastic when it was OpenStreetCam under Telenav!

GooberSmashVersion: 5.9.4
Upload videos discontinued

I can’t upload because it on error

ColtonbladenVersion: 5.0.3
Can’t login

It used to work fine but now I can’t login using my open street app account.

MemeScreenVersion: 5.9.0
The app very slow

Need some improvements

AlsaQrlyVersion: 3.0.1
Not so good

Ios app doesnt even upload. I believe this project has been abandoned.

Unknown u5erVersion: 5.0.3
Use Mapillary As A Better Choice

The App Is Useless. Use Mapillary Instead

SatsukaNSSVersion: 5.0.3
Aplikasi ga jelas

Masa force close sendiri. Kacau!

Rayha SeptianVersion: 4.0
App fails to upload recorded tracks

Seems App Store censoring reviews of crappy software. Android app also hosed. Useless developer, should be punished for wasting OSM users’ good-faith efforts and time

Doug GrinbergsVersion: 5.0.3
Can’t upload any tracks

Since iOS 11 I’ve been unable to upload tracks. The upload begins, then stops making progress (for example it will say that 170mb have been uploaded, and will continue to say that when there’s way more to go). Then the app crashes. I’ve emailed support several times and they’ve acknowledged that there’s a problem, but not fixed it.

NicklarivVersion: 1.5.10
No points

Everything seems to be going great. Only issue I have is I never get my points I've generated and within the day the app grew to over 4 gigs in size even after uploading the videos

OnlynicknameicanuseVersion: 1.5.1
App constantly crashes

App keeps on crashing when I try to upload. Or often when I try to record as well. I find out towards the end of the trip that the app crashed and it recorded none of it. Please fix these issues

ThisisanicknameeeeeeeeeeeeeVersion: 1.5.4
Waste of time

Don't download. Its just a ware of time. Using the apps takes up way too much space on iPhone. Unless you have 128 gb iPhone there is no point to download the app, as it will say CANNOT RECORD, all the reserve memory is used. If you have a ton of data on your phone you can upload the images as you record and that may help.

Rame09Version: 1.5.4

KartaView Screenshots

KartaView iPhone Screenshot 1
KartaView iPhone Screenshot 2
KartaView iPhone Screenshot 3
KartaView iPhone Screenshot 4
KartaView iPhone Screenshot 5