About GrabMerchant (Grab.com)
Two simple steps to become a Grab merchant-partner:
1. Sign up your business first with our sales team.
2. After signing up, download this app to enjoy a better way of doing business.
If you want to create more opportunities for business growth, this mobile app will support you. It offers delivery and a secure cashless payment option to millions of consumers. Now who doesn’t want that?
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Expand your business beyond the breakfast-lunch-dinner crowd or your in-store customers. GrabFood allows you to deliver meals when hunger strikes at any time of the day. GrabMart helps you reach out to more customers and make grocery deliveries straight to their homes.
The GrabMerchant app makes your online business more seamless
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If you’re running a food delivery service or even a grocery store, this app manages your processes efficiently – so you can focus on what you do best.
Manage orders easily
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Check all the orders coming into your restaurant or store and track the ones that are being fulfilled, straight from your device.
Grow your sales online
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Offer discounts to convert them into loyal customers. Advertise within the app to get more orders.
Get better insights
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A good seller makes better business decisions, supported by data and store performance. See what’s working right for you, so you can focus your efforts to make more sales.
Learn with GrabAcademy
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Running a restaurant or a shop isn’t easy. So we’re making it easier for you with lessons on how to improve your performance.
Enable secure payments
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Going cashless helps both you and your customers. No matter what you’re selling on the app, you can now track and trace where your money comes and goes, while giving your customers the flexibility to pay faster and safer.
Manage your storefront
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Create, upload and update your menu or catalogue to stand out from the crowd.
Manage employees access
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Create designated profiles for different members of your team.
Some features are only available in selected markets.
To learn more about the information used in our mobile app, including our interest-based advertising and cross-device tracking, or to exercise certain opt-out choices you may have, please refer to our Privacy Policy.
Privacy Policy : www.grab.com/privacy
Open Source Software Attributions: www.grb.to/oss-attributions
What's New in GrabMerchant (v4.178.2)
GrabMerchant Contact Information
To reach GrabMerchant customer service and technical support, use the official channels below. For the fastest reply, choose the developer's official website.
GrabMerchant Subscription, App Deletion & iOS Support
How do I cancel the GrabMerchant subscription?
Open Settings on your iPhone or iPad, tap your Apple ID (your name) at the top, go to Subscriptions, select GrabMerchant from the list and tap Cancel Subscription. Cancellation takes effect at the end of the current billing period; you can keep using the app until then. See Apple's official subscription management page for details.
How do I delete the GrabMerchant app?
Touch and hold the GrabMerchant icon on the Home Screen, choose Remove App and then Delete App. Important: if you have an active subscription, deleting the app does not cancel it automatically - you must first cancel your subscription using the steps above.
GrabMerchant purchases, refunds and billing issues
Report billing or refund requests for GrabMerchant through Apple's Report a Problem (reportaproblem.apple.com). For the app's own technical support and contact, use the developer's official website or the GrabMerchant App Store page.
GrabMerchant Positive Reviews and Ratings
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GrabMerchant Negative Reviews and Ratings
I have a relative who owns a small business and saw so many lying customers. They received the right orders but tried to lie and report to Grab to get partial/full refunds. And the shop got reported for incidents because of their lies!!! GRAB, PLEASE!! 🙏 We need your help to develop features to get these customers reported and close accounts for their lying. If the shops can get reported for incidents, why can’t the lying customers for their wrong doings?!! Example 1: they received all orders but they took a picture of all (except a few “missing” items) claiming they didn’t receive all (the shop had all the footage showing all items were shipped). Yet Grab still agreed to refund them!! And the small business got incident counts for NOTHING because of their lies! Example 2: they received an oreo waffle correctly (the shop also had footage). Then they cut extra banana by themselves and added onto the waffle saying the shop added by mistake and wanted a refund! LOL. But they put the banana so nicely, not knowing the other oreo crumbs and sauce were moved around during delivery. WHAT A JOKE!! 🤣🤣THEY NEED TO BE REPORTED AND CLOSE THE ACCOUNT! 😡🤬🤬🤬🤬
Please work on getting notifications working properly. No it’s not my phone as every other apps notifies me fine.
GrabMerchant Screenshots
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