Video & TV Cast + LG Smart TV Customer Service

Video & TV Cast + LG Smart TV Positive Reviews

Not what it used to be. Avoid until they update it.This app used to be great. I upgraded from the free app and was very pleased with it. But the past few months it’s been getting stuck in a buffer about every 15 minutes and I have to start my streaming over in hopes of fixing it. I wish they would upgrade it to fix these performance issues. As of now it feels like a waste of money..MaeRay9891Version: 3.2

No screen mirroringI should’ve read the details and previous reviews before purchasing. I know they’re working on another app for that (sound doesn’t work), but that’s just another purchase... I’ll stick to connecting my laptop to my tv the old fashioned way..AntsprintVersion: 2.0

Works great most of the timeI bought the ultimate package which has this and 6 other apps for various platforms. Overall this app works great, but sometimes thing’s stop working. That can be frustrating, but locally that doesn’t happen often. For ME the Pro version works better than the free version with the ads removed (they caused me problems with some streams).MfrazzzVersion: 2.0

Best app for LG TV’sI’ve been using this app for 2 years. I should have upgraded to the pro version immediately but I was stubborn and waited. This is literally the best thing since sliced bread. If I could give 6 stars I would. It always works for me flawlessly..TroywindhamVersion: 3.2

FinallyFinally figured out how to connect to my older smart Tv. Used to connect with only one button. But this works. Just kind of cumbersome with my model. I can’t figure out how to toggle full screen..TheRealRVersion: 2.1

Good appCrashes sometimes, freezes occasionally but works most often . Maybe it needs an update.BanksclbVersion: 3.1

Exactly what I neededNow I don’t need to take my Apple TV from another room to our living room because now I can just sync my iPhone directly to my LG TV..Moses RiveraVersion: 1.9

Works great when you figure out the “kinks”Love to use it, not as easy for the not tech savvy kinda folks..PuddintaiterVersion: 3.2

Great AppI am using it with my TV and I am super happy with it!.Enigma.VaVersion: 3.2

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Video & TV Cast + LG Smart TV Negative Reviews

Terrible. Does not workThe ONLY video this app will play on the TV is the tutorial. The free version forces a pop up in your face to upgrade to pro, then doesn’t give you any option to close the pop up just to try the app out. Desperate to find a casting solution and sick of getting stuck at the pop up, I stupidly paid for the pro version. I got rid of the pop up but every single attempt to cast shows “error” on the TV. Biggest wast of $10 on the App Store EVER. You people should be paying me for all of the hours I have wasted trying to make this thing do the simplistic task it is advertised to perform. This borders on fraud and if I didn’t already regret all the wasted time and energy, I would be inclined to pursue legal action. Seriously, it sickens me to think of the developers back slapping each other while swindling people $10 at a time..Tennessine117Version: 2.1

Do not buyThis app only allows you to cast photos from iPad ( using iPad Pro) to a LG TV. It says it includes screen mirroring but it doesn’t. I had to purchase the screen mirroring app separately for an additional $3.99 to be able to actually mirror my screen. Once I did, the mirroring is painfully slow. You cannot watch any sort of streaming or other video output from your iPad on the TV because it is so slow. It is reminiscent of dial up internet in the 1990’s in terms of pixelated and slow video. Complete waste of money..FooledInPhoenixVersion: 3.2

Waste of moneyCan't show photos. Can't stream TV. Can't mirror your phone. Oh unless you are willing to gamble more money on another app it says you need. You can show vids that are on your phone or the internet..but even that is a pain as the screen always resets. Then you have to wait for the new video to load and inset screen then grab the remote to expand to full screen. Next video wait again grab the remove to expand..etc can't just click through videos. Horrible app.RolltidejaxflVersion: 3.2

Doesn’t MirrorI downloaded this app to screenshare a movie to my tv since I don’t have anything to watch certain shows and movies on. I spent $6.99 to get this app just to be old I needed to spend another $3.99 for a whole other app that didn’t even work. The sound doesn’t pick up on the other app and the quality is horrible. I want my money back because I’m not gonna just let that moment go to waist when I could have been using a free app that actually worked..Finn/Liam/FlowerVersion: 3.2

Buffering but never any actual video castingThis is the worst $7 I’ve ever spent. It connects, I can load the video in the app browser, but when trying to actually cast the video to the TV, which is the entire purpose of the app, nothing. Just a buffering indicator and an occasional failed to connect message. Wish I could get me $7 back so that I can set it on fire. At least I’ll would get a some light and minute or so of warmth which is still more than I got from this app..Thought_criminalVersion: 3.2

Very misleading descriptionSo I guess I am out whatever I paid for this. I should have read the description and the reviews. To play your own videos it has to ‘optimize’ them. Takes about 1/3 of the video length time to do that. When it’s playing, it keeps stopping to catch up. Can’t display your photos (as far as I can see) unless you pay MORE for screen mirror, but this will not transmit sound per the reviews, so I did not throw good money after bad. Don’t waste your time. I’ll see if I can get my money back from Apple..QoiyowVersion: 2.1

IdkIt seems like it should work fine but it doesn’t for me. I followed all the instructions and did exactly as it said and it kept not working until like 20 min later when the screencast app on my tv just went black. It has been saying “loading” when exited out of the app for over an hour now. And when you’re in the app it’s just a black screen. Idk.Muffin201Version: 3.2

TerribleThis is honestly terrible. It does not function how it should and doesn’t even load a video when following the instructions on the Tv. Wish I didn’t even own an LG since I can’t cast directly to it like I can with my Vizio. Terrible app and service altogether. Waste of money. Even as I type this the video is still buffering and hasn’t played. That’s over 5 minutes on a 800mbps plan at midnight with no one else on it. Ridiculous.Aval76Version: 3.2

Useless piece of crapForget about casting your workout apps or any of that onto your Tv. I specifically got this app because the tv told me to in order to cast from my device to the tv. Not only have the tutorial videos been taken back down by the provider but there’s ZERO talking between devices. Stupid thing does nothing. Oh I need the screen mirroring app - and other paid app. Another epic fail!!! The stupid things DO NOT WORK AND I DID EVERYTHING RIGHT.IamBizJonesVersion: 3.2

Absolute garbageI’m extremely disappointed in LG. I’m very tech savvy. I’ve been working with tech and such for 20+ years and this has been an absolute headache to configure. I bit the bullet and bout this garbage app and every time I exit the app it disconnects from the tv. And the only reason I did that is because the “smart” features won’t stay connected to my wifi. At least the tv was free otherwise I’d be livid and return it yesterday!! Horrible!.BfndjehnffVersion: 3.2

Very disappointingIt’s not a true casting app in that it doesn’t work with many of the apps such AMC and others. I tried a work around and logged in to some of the sites via the web browser and did get it to cast what I wanted to watch, but then there was no volume and it was extremely unstable. At this point the app is basically worthless if you want steam actual shows..DannyJaco0201Version: 3.0

Buffers all the timeUpdate: Developer sent a canned response with a list of things to try. Tried them. No change. Still doesn’t work. Original comments: Wanted to use this for beach body on demand videos onto my lg tv. I have version 1.07 on the tv and the app says 1.06 or later but it still buffers every 30 seconds or so. I tried all the different data rates. Doesn’t matter. Paid $6.99 for this app and I feel like I was ripped off..Goods1999Version: 2.0

Horrible...Doesn’t do anything more than what my actual smart tv does. It’s not user friendly at all. It was kind of false advertising to say I can play any videos when I can’t. The concept is great, and I’d like to be able to play anything from my phone, but I can’t. It is NOT worth getting this app...let alone paying for it. Pro doesn’t do anything. I just purchased this and I have already emailed to somehow get a refund..MaddiesqueVersion: 1.12

Can’t ever cast what you wantIt never allows you to cast what you want, you always have to pay, which I get, gotta make money, but once you pay, you have to jump through hoops to figure it out. Granted there are like 50 videos you can watch for tutorials so def not user friendly. But in the end, you still can’t just cast what you want like you would on a simple cast TV..YetiBeiberVersion: 3.2

Don’t Waste Your Money!After you pay the $6.99, it prompts you to pay another $3.99 to cast from your device - to which it has terrible reviews stating that the sound does not cast with the picture. I am glad I read those reviews before spending more, but wish I had read these reviews before the initial purchase. What a waste. Can I get a refund?.PandoramomVersion: 3.2

WorthlessThis app is completely worthless. You pay money to be able to cast your phone to your tv, then when you want to mirror your screen, they ask you to spend another $3 on a different app!!! I tried playing just regular videos and they wouldn’t even play on the television either. Complete waste of money. Stupid stupid stupid app..Omolina46Version: 3.2

Don’t botherThere is nothing easy about using this app to cast. You have to constantly keep re-entering the IP address. Once you finally do get it connected, the buffering makes any it basically unusable. If you are trying to cast from another app it doesn’t work at all, and you have to go through this apps web browser. Just don’t bother..ContanoVersion: 3.1

DO NOT BUY ! Screen mirroring to the app on your tv is an additional $3.99I am not happy that now I have to go out of my way to request a refund for this app of $6.99 that said it was all you needed to screen mirror to your tv and that is not the case once you purchase and sign up it asks that in order to screen mirror you need to pay an additional $3.99!.C185799Version: 3.2

DO NOT WASTE YOUR MONEY ON THIS APP!This app I paid $6.99 and it doesn’t even work like it is supposed to. Very frustrating and the app is not user friendly and very complicated. Once it is connected, you can’t cast anything from your phone as the connection drops once you are out the app. Absolute waste and wish I could get my money back. I highly DO NOT RECOMMEND THIS APP..QballkophjagerVersion: 3.2

Does NOT work for video castingVery deceiving - paid for this to screen cast (it mentioned casting in the description) but then directed me to separately buy a different app video cast. Wish I had read description before. No idea what “ultimate” bundle this includes, but very deceptive. Why would anyone pay $7 to just cast photos then add another $4 afterwards to video cast? Lost my money….Jaws0202Version: 3.2

Waste of MoneyThere’s no sound. I tried the free version and paid for this and the screen mirroring. No part of this app is good quality. It was frustrating to pay this money for the sound to not work and the video feed to be slow. Wish I would’ve read the reviews before spending the money..NoonelikesnicknamesVersion: 3.2

Don’t waste your moneyThe first app you buy goes on to tell you that a second app is needed. Then after a cumbersome set of the second app you find out that this will only video from a web browser. But not from a app that streams video. I’m $10 in to this nightmare and I still can’t watch what I want to see..Zaney LaneyVersion: 3.2

Buffering - buffering - buffering ...Pure junk. There goes $6.99 in the dumper. Have been waiting 15 minutes for a 56 second video to cast - just says buffering. Turned everything off. Waited. Back on. Tried again. Same thing. Cleared cache and tried AGAIN. Same thing. Made certain that both iPhone and LG TV were on same network. They are. Tried again. Same thing..BonsairickVersion: 1.12

TerribleCan only cast from within the app and it only casts pictures and personal videos. Can’t cast anything like Prime or HBO Max thru it. Don’t waste your money. Get a fire stick or something similar. Only figured out it sucked after downloading. Wish there was a way to get refunds to return utterly useless apps once you try them..GsrtxfggvhjjjjhhccVersion: 3.2

Never works.Can’t even get the app to let m review it. Can’t see my typing so hope I am spelling correctly. Used the free version once, ever since have never been able to get it to load the whatever it is I’m trying to cast upgraded to the pod version still tried for hours to cast never worked.MTRobinVersion: 3.2

Horrible casting appI downloaded this in hopes that I could cast from my IPhone to my LG Smart TV. What a waste of $7. I doesn’t work is is very hard to use. It keeps asking you to pay even when you've paid for the full app. Screen mirroring is an extra cost?! Shouldn’t that be included? I’m so disappointed..Miss Independent08Version: 3.2

Do not buyI should have read the reviews. This app is not as advertised, it will not stream your tv or other apps. If it worked, at best it only would stream links you browse to through their app. I will not cast from your device they way you will want it to..Virtual dudeVersion: 3.2

False advertisementThe app so that you can cast anything and it does not you pay 6.99 to purchase the app to try to cash something and it does not work you can use HBO Max you can use Paramount+ or any other streaming apps that you have in your phone so this app is a waste of time.Kinglish_hbk_Version: 3.2

Poor qualityWhen trying to play from an apple phone, the picture quality is horrible. It is zoomed in and you can’t see the whole video on the screen..Tlyoung88Version: 1.12

Waste of money.I thought this would work on my lg tv the way it does for my chrome cast. I can run any app I want and cast movies to my tv. His thing as soon as you close the app it disconnects and you can only steam websites videos. Not in app videos like Netflix or showtime app. Wasted 7 bucks. Wouldn’t recommend this, the free version is better..Jwalters2011Version: 1.8

HorribleSo frustrating! I’ve been trying to cast so that I could watch movies. I did everything that they explained on the tutorial. I got the ok that the connection was made but when I tried to watch a movie the connection ended! I haven’t had family around to help for obvious reasons. I’m at a loss..CoshadowVersion: 2.1

Regret PurchaseI purchased this app thinking that I could cast HBO Max directly from the HBO Max app, but I was wrong. This app will only cast from its internal browser. Trying to cast from the internal browser puts you in an infinite redirect loop to the Apple App Store to get the HBO Max app..BiasedreviewVersion: 3.2

ArggghhOne of the most convoluted app experiences I’ve ever had. Keeps sending me in circles, wanting me to pay for more add ons and doesn’t ever get to where I can easily mirror my screen. I don’t want to have to take multiple steps just to play content on my iPhone on my LG TV. If I could give it less than one star I would..GroundhodgVersion: 2.2

Doesn’t play who video.I tried to play a couple videos from our family trip. It cuts off the first 15 seconds and last 10-15 but audio keeps going? Definitely not worth the money.100WeatherVersion: 3.2

Hard to useNever got it to work. While I could watch the desired link on my phone (college softball game), the link wasn’t accessible from app and so never got ‘cast’ to TV. Instructions within app were not helpful for me or my internet savvy daughter..Matthew in IndianaVersion: 3.2

NOT LG software. Third party. Awful don’t buyComplete rip off. Requires you to use their browser and then requires you to pay more to download other apps that essentially use their browser. CANNOT natively stream from iOS apps to the TV. Requires their software. NOT LG sanctioned software..EDeetVersion: 3.2

Can't stream what you wantThis product is only for streaming web content. If you want to stream an app on your device, that's an upsell. I wasn't able to get it to work while following directions and the videos..Prof ToddVersion: 3.2

Too DifficultI have tried to make the system set up and play. I am pretty tech-savvy, but I have not been to get what should be pretty simple work. It is impossible to get any tech support. The developer has been of no help at all..W. RogersVersion: 3.2

ScamIt’s a catfishing app that provides limited functionality after initial purchasing . You’ll have to keep buying add-ons to get more functions. Just get the AIRPLAY app directly from the TV App’s menu and link the TV from that app using Bluetooth. *do not delete my comment*.Je.rgVersion: 3.2

Pointless AppNot sure why the point to this application is. Bedroom TV is an LG, wanted to cast HBO Max, bought this, fail. Then bought the Screen Mirror app, fail. I really failed tonight but these products are horrible. Apple and Samsung are one click. This is many clicks and purchases and fails..RicflairsayswooVersion: 3.2

BadThis app doesn’t work at all, I just wasted money for an app that doesn’t even work! Cast doesn’t work at all won’t even pop up to the IP screen to even allow to me put it in AND the whole tutorial is gone. Waste of money.CtnyaVersion: 3.2

I paid for this?Not sure why I just paid $6.99 for this. It’s not easy to navigate and doesn’t even work for some apps. Waste. Works for personal media and maybe some web browsing but that’s not what I wanted it for..JSTJLVersion: 3.2

Not connectingThis is a garbage app, I would like a refund..CeezthedayVersion: 3.0

UselessI can’t do anything with this app, the only thing it does is ask me for more money….Croustille123Version: 3.2

Poor castingIt’s rubbish. Don’t waste your money!.Qualicum bcVersion: 3.2

Bad AppThis does not work. Videos continually buffer. I would like a refund.EmeryboyzVersion: 3.2

I want my money backI wanted to share my ipad screen on my TV - turns out you need an add on to do that on top of this app… Not impressed - I would like a refund!.ReferproVersion: 3.2

Total garbageDon’t download this app or any app from this developper. It’s garbage.NoegrutzVersion: 3.2

SucksMy other tvs work off airplay this just keeps wanting money from me.GoawaythissucksbigtimeVersion: 3.2

Waste…Doesn’t do anything that I need.Sam122.4Version: 3.2

Scam scam scamTook my money. Doesn’t work. Tutorials are a joke. Stay away from this scam.Peter PentictonVersion: 3.2

Garbage appIt’s just waste of money and useless app.Apple ViewersVersion: 3.2

100% worthlessThis app is useless, please refund me.Juvex2Version: 3.2

GarbageHey cool. Tbanks for making me pay 10$ for something that i can do free through youtube. What an absolute joke..Andre0923Version: 3.2

Doesn’t connect!!Don’t waste your money..JesscupVersion: 3.2

Terrible appNot intuitive. Connects, then disconnect repeatedly. If I could give it fewer stars, I would!.Vachon FamilyVersion: 3.2

Dosent workI want a refund !.Kronik sinnerVersion: 3.2

BrutalDoesn’t work for apps. Terrible app.Johnboy12745Version: 3.2

Does not workAbsolutely frustrating. Cannot configure the tv app to work with this app. I would love my $10 back!.AlexxelA9999Version: 3.2

Waste of moneyYou can’t stream your own apps like Disney, HBO, crane and etc. Use your 10 dollars to buy a Chrome cast. I repeat don’t waste your money!.CjrwalshVersion: 3.2

Garbage app dog waterThis is the worst app it cannot even process a simple demon slayer video don’t buy it waste of money it’s hideously garbage 🤬🤬🤬🤬🤬.CXKSnotReaperVersion: 3.2

Ew!!!PLEASE DO NOT PURCHASE!!!! DONT DO IIIITTTT The whole app is garbage!!!! I want my money back!!!!!!.Hide0rDieVersion: 3.2

Doesn’t work.Does not work and is a waste of money.AndreaannyVersion: 3.2

Total waste of moneyI wish I could get a refund....BalqanVersion: 3.2

Marche pas criss de conchonnerieMarche pas crise de cochonneries.MickabcdVersion: 3.2

App does not work at allI got the link for this from my LG TV, but upon installing and entering the IP address as instructed, the app still fails to connect with the TV on the same WiFi network. Requesting refund..AsdfghjcvbnfgVersion: 3.2

Garbage app.Completely Useless..Dlep112Version: 3.2

Not effective and not user friendlyWe found another app to use that was easier and more user friendly. The problem is you can’t use this app without paying for it. So I paid to find out it was crap..Lobo the lawlessVersion: 3.2

Waste of moneyThis is a cash grab don’t do it. Never worked at all - cannot cast any Netflix/Prime/ stream service apps from my phone to tv.JessTannousVersion: 3.2

Very frustratingI paid 10$ for this app in order to cast from my other devices onto my tv. But now it’s saying I need to pay another 5$ for ANOTHER APP. This seems like a waste of money. And time..MarrrrriiiieieeeeeeeeVersion: 3.2

UselessUseless.NsjsiosksbdkxodVersion: 3.2

Would like a refundWaste of time and money.Eloland0407Version: 3.2

GarbageDon’t waste your money!.BCF JonesVersion: 3.2

Absolutely terribleDoesn’t work waste of 10 dollars.1739;!;Version: 3.2

This app doesn’t workI just wasted 10 bucks on the app that does not work. Do not recommend!.Leem0nadVersion: 3.2

Completely usefullI paid 10$ for something I can’t use because the quality is cheap.SimusmcflyVersion: 3.2

WorstWorst.CreyationVersion: 3.2

Garbage app doesn’t work as statedMy Lg tv showed this link and said it would cast to my tv, I paid 9.99 for nothing as it doesn’t work. I clicked feature I want to use and it loads another app for more money, waste of my time and money.Steve the GuyVersion: 3.2

Can be full screen on tvThe tv can not be able to full screen playing cast content.SZ661Version: 3.2

Waste of moneyTerrible. Can’t cast anything via this garbage browser.StewburbiaVersion: 3.2

Not a good app I want a refundThis is not good I want a refund I can’t do anything with this app. It simply doesn’t work well..Anne33333Version: 3.2

I don’t know how useful this is….I was under the impression I could cast anything on my phone to the screen (app content, etc). However seems not to be the case.Name'_nickVersion: 3.2

Doesn’t workIt’s doesn’t show the IP address.DecoreistaVersion: 3.2

Not workingThis app is really bad I asked for a refund!!!.ZitronixeVersion: 3.2

GarbageBeen trying for an hour to get it connect and just won’t. Would love a refund and get rid of this app off my phone . Garbage ..DallasTheresiaVersion: 3.2

Don’t downloadStole my money and does not work. Do not buy this..NancyandmetodayVersion: 3.2

Very unpleased with this Pointless cash grabDownloaded this to stream from my tv- like it suggested it did- turns out on top of the 9.99 to download this app you have to purchase a second app specific for streaming for an additional 5.99. Not very transparent about the lack of access..VallynewbieVersion: 3.2

Not impressedThis seems like it like old technology and be prepared to do a few steps on a iOS device to play a video in lieu of pressing a button like AirPlay. You have to load the content on the app which is annoying and some videos do not have audio. So far, 50% of the time the audio works. I would like my money back as I am really disappointed and won’t be wasting anymore time with it..James Hackney 1978Version: 3.2

Complete garbageCompletely garbage app made by a garbage développer. You should be ashamed that you’re making people pay for this..Captain chumpVersion: 3.2

WorstI spent $10 only to have this continuously buffer and skip back and forward for no reason. Unwatchable. Internet isn’t an issue because it works fine in tv browser. So disappointed what a waste of money..UsernamewowVersion: 3.2

Don’t buy itThis is very misleading. You have to buy another app to mirror the screen, this one is just video. Really?.FreddieFendrVersion: 3.2

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