YouTube TV Customer Service

YouTube TV Positive Reviews

Needs tuningTried it out and liked it. Wasn’t sure how it would be going from a satellite tv system to You Tube but I don’t notice any big differences except a lower monthly bill and not having to call constantly with problems. Not real happy with the volume blowing me out of the room when commercials come on. Wish they would fix that. I like watching some of the VODs but have noticed that when a commercial comes on it frequently goes in the streaming circle mode and won’t resume my program. Can’t wait for some other channels to get on board, we’ll see. Overall happy with my choice to switch over to You Tube TV😃 Still waiting for more channels. Not a lot more just a few more. Really I don’t know how much longer I can take the high jump in volume when the ads come on. I get it, you want me to know there is an ad on. Ugh😫.Fireguy36Version: 4.11

5 starsIt’s honestly the best tv product I have purchased, I’ve been a member for about a yr. However, there are a few things I would love to see added: 1. When browsing through all the movies / series, you can not tell which movies or series you have already added to your library. After selecting the title, it will than show you have already added this to your library, rather than scrolling and selecting only what you need. 2. When you view what is being recorded or upcoming, it appears to be recording new episodes AND episodes I have already saved under my library. I wasn’t sure if this was a glitch, but it prevents a member from seeing what would be new and upcoming, rather than something that is already saved. Plus it only allows you to see 50, half of which you have already recorded and saved to your library..Artys069Version: 3.03

Love it and won’t look back.I have had YouTubeTV now for about 5 months and wish I would have made the change a long time ago. So happy to cut the cable and the outrageous monthly cost. I read some of these bad reviews and I don’t understand why people are having issues. I went out and purchased a few Roku’s for my tv’s and had them set up in less than 10 minutes. Now if I want to watch on my TV I just turn it on with my Roku remote and then click YouTubeTV and it connects right away and I don’t have to stream from my phone. I have found that most times I just lay in bed and watch my shows either live or from my library on my phone or IPad. I have yet to have any issues at all. I also love being able to be out and about and not miss any baseball or football games. Highly recommend this. Keep up the good work YouTubeTV..Lazy loopsy lionVersion: 2.03.5

Cable Never Again!When I finally said goodbye to cable, it was so liberating! I started using YouTubeTV shortly after it came out, did the trial thing and was hooked. At that time it was $35 a month, and still is for us early users. As a sports fan, there are plenty of channels to choose from, and when they added MLBtv and NBAtv (at no extra charge) I felt like I had won the lottery! The overall channel selection is good, I don’t watch a lot of television, but when I do I can usually find something on in real time, you can even record shows and watch them at a more convenient time. I’d give it 5 stars if YouTubeTV carried HGTV, that’s the only thing I miss from having cable. Very rarely have I experienced any technical issues, far less actually than I had with cable. So as for me, I’ve been very happy with YouTubeTV and will have cable never again!.RickAS66Version: 3.04

Terrible picture qualityWhen I open a new channel, it defaults to auto picture quality. And for some reason this means that it is a total blur for 30 seconds until either it figures out that it can do better, or I manually change the quality. It should have a setting for a preferred picture quality to start watching with. Also, it takes about seven button clicks to change a channel. It is virtually impossible to be watching one game while clicking over occasionally to see what is happening in another game on another channel. Changing channels should be one of the easiest things in the world for a TV replacement, but on this it takes exiting full screen, then minimizing the picture you are watching, then finding the other channel in the guide, then loading it up, then changing the picture quality so it is watchable. It's absurdly hard for a simple task..AnonannarborVersion: 4.19

Cutting the cableI’m a one subscriber and not sure how long I will be. But I haven’t had Home cable or Internet for five years now, it’s just to expensive to pay for something that keeps you trapped in your home. Think about it folks, these cable companies are making you pay to stay home. To me that’s a rip-off. I’ve seen many things disappear from our lives, wire phone, vinyl records, 8 track, VCR’s, development of pictures.. to mention s few. Sorry to tell you folks but cable is pase. I’m sure their will be a lot of cleanup work to make the app work flawlessly with all platforms but I think plugging in your cellphone to your TV is awesome!! I just hope they don’t get too greedy. I still have a lot learn about it before I decide to continue, and see if I still have TV when it’s stormy an of course money is always the deciding factor..GavinflaVersion: 2.29

Needs workNeeds work When you hide channels that you don’t want to see but every now and then, you have to add them back to your list to watch them. Then I have to remove them again just so I can only see my regular channels that I use daily. Need a list of “your list” and a “view all”. Would also like to be able to set where I want it to open to. I’d like to set it to open Live TV because that’s what I use the most. But I have to wait for it to load then I have to change it to Live and wait again. Would also like to be able to view the evening lineup by swiping down the timeline. It’s 6pm but I just want to see what’s on at 9. I have to leave my view and go to the channel. I should just be able to swipe down to 9. If I like it set a reminder to come back and watch at 9. I want to be able to see all channels at once at 9, not click each individual channel to see 9. Thanks!.JgrmsmithVersion: 2.39

Guide needs to show more than next show4 stars for programming and channels. Could use a few more like ION and MeTV which are both included on all major providers. The channel guide works great on my TV but on the iPad and iPhone you can only see what is on now and what is on next, not beyond. It would be very helpful if you could scroll past the next show to see whether or not your favorite show on later in the evening is new or a rerun or even not on at all due to a special. All major cable providers offer the ability to scroll forward to see what’s on later. I like seeing the live show playing in the guide on my iPad but I would be willing to forego that feature to see what’s on later. For anyone on the fence; CUT THE CORD! Especially if your only cable provider is Optimum..MDK1705Version: 6.45

Overall, thrilled (with a couple exceptions)The service and the associated AppleTV app have been the perfect replacement for my FIOS TV service here in New York. I’m giving it five stars simply because I’m so happy with the change— but there is room for improvement: 1. There should be the ability to hide channels you don’t EVER watch, or vice versa, being able to mark channels as Favorites, be able to scroll through only those. Currently in the Live guide, I have to scroll through endless specialized sports channels in order to get to the channels of personal interest to me. 2. The organization of the “Home” and “Library” tabs could be a little more intuitive. Once a show is watched, it should disappear from the “New recordings” list. I also feel like “New recordings” should also group themselves into per-show folders. 3. I find the behavior of the AppleTV remote to be a quite jumpy, especially when going left and right in between Library, Home, Live, and Search. 4. Please support single sign-on on the AppleTV to make using per-channel apps easier! The endless logins are tiresome. Can’t wait for some refinement to the UI, but overall still extremely happy with the apps and with the service!.GrobieVersion: 2.00.12

Love it! Get rid of cable!!!First off, cutting cable was a great decision! Thank you for airing all my sports! That was the only thing holding me back from cutting the cord a while ago! Awesome sauce! Okay now that I got that out of the way, here’s the details. The iPhone app is great. It works great on WiFi and pretty good on cellular as long as I have good service at the time. Now the Apple TV app is horrible...that’s why I give this four stars. I have to screen share from my phone to the Apple TV as the TV just sits with the circular loading screen. And when it does decide to display, it is a horrible picture. Please really look into the Apple TV app. I know the most recent gen runs 4K and if you’re looking for a easy way to tell us you need to charge extra to see in 4K like Netflix, just tell us. Please figure out the Apple TV app sooner than later..Rookie StreamerVersion: 2.49

Commercials, Commercials, CommercialsOverall, the service is better than cable, especially from a cost perspective. The sports choices are quite good with the standard subscription. It’s nice to record a show or event and watch it at your convenience. I like that you can record most all sports teams games or movies and shows by just adding them to your library. Now the frustrating. Every time you turn on the app, whatever show you select begins having to sit through commercials. Even if your tuning into a “live” sports game. If you change channels, most all of them make you watch commercials. When a commercial comes on, if you change channels all the other channels have commercials too. I understand why they do this, but it is annoying and frustrating to the point of not keeping the subscription. Another thing, if you want to replay something you just watched, most of the time it will only let you scroll back a couple of minutes, if that much. Finally, they need to get the volumes leveled. Some channels have to be at 40 or 50 on my volume setting to hear them and when the commercials come on they blast you out. Other stations you can hear well at an 8 volume setting. That’s a lot of variability in VC control..Canoe manVersion: 6.35

Great service, but!I am completely happy with my service, and there only two things I would like answers to. 1 I used to be able to control the streaming quality thru a menu you have on the screen, the option is still there, but it does absolutely nothing anymore to lower or raise the quality when you select a resolution. Can we please enable this again so that I am not burning thru my data in two weeks watching shows on my phone when I am out side of the house? 2nd why can we not get history channel added to line up? I miss some of the shows I watched on there and refuse to sign up for their stand alone service, I already have enough streaming services at this point.. thanks for your prompt attention to these matters.. Jeff..Jd1236Version: 5.24

Very PleasedI definitely love this app, I think it’s a better option than cable and much less expensive. The only improvement I’d like to see is a better way to skip forward while watching longer programs on the Apple TV platform. The issue is there’s no 15 second fast forward while watching shows using the Apple TV remote and this happens to be a problem because if you are trying to slide your finger forward during commercials you tend to over shoot your mark quite easily. I’ve noticed when I’m using other programs, such as Netflix, the Apple TV remote has a 15 second fast forward option by simply placing your finger at the bottom right or bottom left part of the trackpad on the remote. Other than that it’s a great way to watch TV and I wouldn’t recommend it..J HartzVersion: 2.41

GET THISOk ok ok i LOVE this TV it has amazing pictures and absolutely no glitches!! other people have been saying “oh way to many glitches!” yeah don’t listen to them there is absolutely 0 glitches i had sling before and i’m telling you the tv was so crazy blurry but this has a difference and it’s not hard to use at all! so easy!! it’s simple and easy. also you can fast forward it on most shows unlike most channels. and if your a technically lover than this is for you it’s so upgraded and seems like you could use it on the future. but.... there is only one downside it’s expensive just maybe i bit cheeper but it’s totally worth it!! hope you like this and please if your looking for another tv Chanel GET THIS.Jensndhxhehe sVersion: 5.12

Wont let you save the shows you watchI saved all my shows but this service doesn't just record the new episodes, it records all of them from every channel!! whatever channels the show is on it ALL records. theres room for it but then its using up bandwidth constantly & always running. they need to make a way to save your favorites without recording them all, i have seen others reviews where ppl say this crashes well if you are using tons of data like that you will have problems. make it so we can save favorite shows without recording. also i notice many channel like Hallmark & game show network & others are missing? if they raise it at all i will just have to go back ti sling tv. Also it’s quite a bit more pricey than some other services. We enjoy it so far..Izzy4usaVersion: 4.18

Just chargedUpdate: Just changed from one to four stars. Looking back at emails I see that I did pause my account but I never received an email saying that my account is about to be back restore. Think they have a good way to get back refund and this is a good app which I hope to get back in maybe in the future when I’m able to. Lots of people have a lot going on so would be nice to receive a notification not just hey your account been restored. Previous one star review: Just got an email saying my account was restored. Only had the free trial awhile ago and didn’t just restore it. Trying to figure out how it even went though since I don’t have enough money in my bank account. Also can’t find how to cancel it again..NellyC58Version: 5.22

Great tv service - iPad app could use a few minor improvementsThe service is great-streams really well. I love the On Demand feature as well. The interface is easy to navigate and find what you’re looking for. A couple improvements I would make to the iPad are: - slowness to close out of a show. Clicking the minimize icons takes a 3-5 seconds and the clicking the exit icon (or swiping the show down to the corner to close it out also takes another 3-5 seconds) - the progress bar along the bottom to fast forward and go back is not placed well on the iPad - if you try to use the ‘swipe up’ iPad iOS feature to get to the brightness bar to lower the brightness, it always hits the show progress bar and you lose your spot in the show..Foxy 95Version: 3.06

Great concept, not perfectI was super excited to download this free trial to watch the World Series. I think this has super great potential. However… In order to watch a show on your TV, you have to screen share from your Apple device. So that means… First, that anytime you want to use Siri to talk to text, your show will end. Next, every time I try to watch a show on-demand and it gets to commercials, it automatically crashes. That makes me have to completely close the app and restart it. Very annoying. Last, if I’m trying to browse the web while I’m watching a show, certain sites will make the show crash as well. I tend to multitask a lot while watching TV, so these are relevant problems for me. If you can handle watching TV without being on your phone and letting your phone do its thing while it broadcasts a show, you should have no issues..B-freakin-ancaVersion: 1.10.7

Best Service I've UsedThe most feature and content rich service available for the money. Hands down. My roommates and I all share access to the service and each person (+ significant others) are added as "family" members. Everyone has their own log in and ability to record shows without conflict. It's amazing. That's $35 divided by 6 people who all have their own set up! I have a Chromecast and a Google Home Mini set up, which is useful for controlling the TV. If I know what I want to watch, I can tell the Google Mini the show, movie, or channel to throw on. I can also tell it to pause, rewind, or fast forward. What I'm trying to say is that I've tried other services and nothing even remotely competee from my perspective..SspediacciVersion: 1.11.7

Glad I switched from DirecTvI’ve been using this app after having been a longtime DirecTv subscriber and although there are a few drawbacks, I am overall happy and will not be switching back. Channel selection is good, casting works great, and the ability to record shows and take them on the go is perfect. One of the best things is being able to have so many users on one account and being able to cast on multiple devices/tv’s for the price, unlike other streaming competitors. Now there are a few quirks that could still be ironed out to make it a little more user friendly but as you use the app you learn how to work around them and I imagine the developers are figuring that out as well. I love not paying an extra $120 a month for tv!.Just_RalphVersion: 2.05.5

Getting too EXPENSIVE.Was $40 and now $65! We need tier pricing. I don’t need all those added Chanels NOR the continuous PRICE INCREASES. To watch in my home TV you have to have internet. Well that is around $79 a month then add YouTubeTV’s outrageous increased price of $65! That makes $144 FREAKING DOLLARS A MONTH!!! WE CAN GET CABLE, INTERNET and a TON more for less money through the cable company now. Yep, for $90 a month. Google/YouTubeTV has forgotten why we QUIT CABLE! OVERPRICED SERVICE that we can not afford. NOW YOUR DOING THE SAME DARN THING! We are teased into cutting the cord with your original lower price and in a few short years your screwing us. PLEASE START A TIER PRICING PLAN WITH A BASIC MEMBERSHIP NO MORE THAN $40! It’s nice to watch over my phone when I’m not home but we want to watch on our TV and now your TOO DARN HIGH! Come on guys. You’ve gotten GREEDY! We could care less about all the extra FLUFF Chanel’s your adding..PaparazziPaul2Version: 4.40

Mostly good...My family and I made the switch from Fios to YouTubeTV. For the most part we are very happy with the switch. Loved cutting our bill to just internet, and paying $35 for YouTubeTV. The four of us each have our own libraries that we are able to access on the go. The channel choices are limited, but I expect that to change as more people use it. The only thing that I find to be a negative is the connectivity of the remote on the app. It loses connection quite quickly easily. There is no way of knowing when it’s lost connection until you try to use it to pause or rewind your program. If this issue and more channels were added, it would definitely be a five star app..FiosFailVersion: 1.11.7

I like this a lot.I had Sling TV for a few months and not only is this $10 cheaper, but I had to pay an extra $5 per month with Sling to only get 50 hours, which seemed like quite a bit, but I quickly realized just how little that actually is and also, with it being an online thing, it doesn’t really make much sense to have so little space. With this, I don’t have to worry about that. Pretty much the only problem though is I wish it had Nickelodeon channels like regular Nick, Nicktoons, Teen Nick, and Nick Jr for when my cousins are over, and my mom would switch over to this if they had HGTV, but since that’s the main thing she watches, it makes complete sense that she wouldn’t want it..DisneyLoverForeverVersion: 2.49

Good service but need package optionsThe service is really good but the idea of leaving cable for better options at a lower price is slipping away very fast and will be no better than cable if this continues. I’m starting to look for other options. If you’re like me and don’t need large packages of networks at a high monthly subscription prices then you’re probably upset like myself who got more networks forced upon them at a big price hike. I’d like to see package choices or even better the ability to select per network. Why pay money for networks that you could care less about. How about letting the consumer choose. When you’re looking to cut costs, getting a surprise increase in services and price is very disappointing from a service provider you once really liked..Loren K RichterVersion: 3.15

Used to be good, now constant issuesUsed to be the set it and forget it experience when it came to streaming. Nowadays, the major issue is stuttering - happens to me on both Apple TV and iPhone. At least with Apple TV, when I restart the app it goes away for some time, but then returns. Have confirmed it is not a TV/Apple TV issue. See numerous Reddit threads about this known issue - may correlate with the recent update to surround sound. $65/month is basically the same as cable - wish it had more a la carte pricing for the channels I care about. The thing I miss most about cable is the ability to switch to the last channel with just a button. If anyone is listening, please bring this functionality to streaming in the form of a gesture/button..Reviewer_23947Version: 6.39

Pretty goodOverall, a fantastic service and channel availability, if YTTV meets your channel needs. However, one major flaw in the app that I’m shocked still isn’t available - you cannot easily scroll the ‘guide’ ahead to see what’s coming on later, for more than one channel at a time. You have to pick the specific network, then view upcoming airings, but can’t do this at the level of being able to see more than one channel into the future. This CAN be done on Apple TV, but not iPhone (somewhat understandable, but other streaming services manage this just fine), NOR IPAD (not understandable with all the real estate...they do however give you two airings (currently live and next), but no more). Please add, and the app will be up to speed with what you’d expect from a TV service..Slickvic621Version: 2.41

Only streaming service that has worked for usIt’s had an occasional hiccup, but usually it is resolved by resetting our Apple TV. I think it’s more of a device issue than an issue with the app. There have been virtually zero issues with quality or any buffering, and I’d venture a guess that people having issues with streaming has more to do with their ISP’s. We had streaming issues due to our last internet provider throttling (our supposedly 500 mb/s download and upload,) but since switching to another ISP it has worked flawlessly. My advice to those with issues, try steaming with a VPN to see if the issue is the app or your service provider..Cl65 aviatorVersion: 2.41

A good idea but some issuesOverall, my family enjoys this app. We get a better picture casting local stations than we do using our digital antenna, and we like having a library of our favorite shows. However, the functionality and access need to improve for this service to truly distinguish itself. The Chromecast and our phones (iPhone 7s) often “lose” each other and we can’t pause or otherwise control what is streaming. The app in general is cranky and often freezes or quits. Also, major stations (including the CW) cannot be streamed/recorded live in my market (a metro area of two million people). It’s frankly not fair that other areas get more stations/service for the price. This would be a five-star app with some bug fixes and better channel availability..Rainyday73Version: 2.00.9

Chromecast DisconnectsMy review echoes that of other users. The app disconnects from my Chromecast often. This almost always happens when I either lock my iPhone and I unlock my phone, or when I switch between another app or go to my home screen. This seems to be a similar problem with other apps like Netflix, but they seem to handle it better. It seems to me Google should be able to fix this behavior as they should be experts in implementing their own API, or they should prioritize this bug higher in their backlog if they already know about it. I would also like a way to turn off live previews of channels. Sports scores have been spoiled a couple of times for programs that were in the process of recording that I was intending to watch from the beginning..PleaseFixYourApp9Version: 2.02.7

Love It!!!I love this app, I can get most of the shows that I paid nearly 3 times as much to watch with satellite or cable providers. I take my IPad just about everywhere with me and have no problem using the app/service. Yes sometimes I have to restart the app because a commercial will lock up during playback of a program, not a big deal at all though. I can get right back to where I left off. I saw a comment that it was difficult to cancel and someone was being “held hostage” now. This just tells me that they don’t know how to use their apple account. It’s very easy to cancel if you should want to. With this service WHY would you want to?.CwbyscootrVersion: 1.10.8

Got BETTERI started use the app back when it was launched i used for a few month then i quit because of the more and more commercials, they were really annoying since if u watch something on your phone u cant check instagram, twitter or whatever during the ads /on tv ads are more acceptable i think. well now i have the app again and i think they realized this issue i feel it has much less commercial! so now i will renew my subscription montly, I am also waiting for more big channels like TLC or MTV but overall This is the future of the TV. i really dont think people gonna pay and watch cables in the future. I am gonna give 4 stars now and upgrade to 5 when they launch more channels..NaterisserVersion: 1.11.5

Best cord cutting serviceHands down best cord cutting service. The app itself is very solid, I have had no problems streaming on WiFi or cell data. Far and away the best option to replace cable tv, imo. More service related than the app, I am a bit worried as google seems to continually add channels that I can’t imagine many ppl want... and then raise the price. This was what was wrong with cable tv. I don’t want 100 channels for $60 a month and of the 100 I might watch 8 of them. I want 30 for $25, even if I only watch 5 of them. This service started at $35, they have since added a bunch of channels and is now $40. I won’t stick around the next time they raise prices. As is, with having to pay for high speed home internet I am not saving any money from before. The worst part is casting to a TV, but that has as much to do with the device your casting to... chromecast, Roku, etc. I simply never do it anymore. Most devices have YouTubeTV as a native app now anyway, very little reason to ever cast in my experience. Overall, deff recommend..Papa-mooseVersion: 2.41

Great cable alternativeThe wife and I wanted to try out alternative options other than paying for cable. We have a few streaming services, but use cable for the local news and sporting events not on streaming services. We’ve been absolutely satisfied with YouTubeTV!! The ONLY things that isn’t all that great is using it on our Apple TV streaming device. We will occasionally get a “Playback Error” but have not problem watching that exact thing on our mobile device (ie. not a regional blackout problem). I’ve submitted a request to support to figure out why this intermittent issue usually happens on weekends/sundays, and only for some listings..EvboogsVersion: 6.44

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 7.05

YouTube TV Negative Reviews

Pretty amazing technology, but seriously flawedI was hoping this app would suffice to replace my standard cable television, but unfortunately, I can’t watch an entire episode of anything without a video-killing bug ruining the whole thing. Specifically, about 3/4 of the way through a television series episode, the video glitches and odd things begin to happen: the audio track jumps to the beginning of the episode, the video freezes for a moment and then continues to play under the audio from the beginning. And then the advertisements! Oh goodness! For $50/month, I would expect fewer ads, but there they are every 10 minutes: 2 to 3 ads at a time. And guess what? When you have to close and re-open the app to find your place in the episode you were watching, EVERY. SINGLE. TIME. You try to track through to the spot where you left off. The episode starts to play, and then a series of ads immediately kicks in. Missed your spot? More ads. It is infuriating and app breaking. I am using a first-generation iPad Pro, for what it’s worth..SigbrunerVersion: 2.49

Way too many adsMany people switched to YoutubeTV since it was cheaper than satellite. Then the price increases multiple times. Then there are advertisements. Then there are more, longer advertisements. You must record many things if you wish to watch them as streaming is not available. Then to top it all off, after you record the show and are finally ready to watch one, you have to watch a timed advertisement. Then every so often there are longer advertisements. (Literally a downgrade from Dish because at least with those recordings, you could fast forward during commercials). Not to mention, sometimes it forces you to watch an ad before an episode starts, then plays another 2:00 minute one after the show intro. Also, if you lost your spot due to stepping out of the room for a while whilst it is playing, you may have to watch an ad to go back to the spot you were at. And to top it all off, I’d you pause a show for a few minutes and come back to resume watching, you guessed it, another ad..ReenchVersion: 7.05

Crashes too much!I believe I was one of the first subscribers in my area. The app worked flawlessly, but not anymore. When watching recordings, the program regularly stops after 40 minutes regardless of program watched. The program then starts from the beginning. I have to restart my phone to continue watching from the interrupted part. Now when watching a show that is recording and if I don’t catch it from the beginning and ask the app to display it from the beginning, the show repeatedly starts over from the beginning on its own while I’m watching. It is extremely frustrating! My price is scheduled to increase to add more channels I don’t care to watch while the channels I inquired about having added haven’t been added and there is no communication about if they will be added. It seems like soon after I recommended the service and app, the reliability tanked. I’m not going to pay more for worse and not getting what I want. I use an iphone 8S plus with the most updated ios..DeebuwoVersion: 3.16

Is this for real? More commercial time than actual show!Am I missing somewhere here? 16-20 minutes of commercials PER BREAK! I am VERY glad I got a free trial because this is the worst streaming live TV app!! The selection is great & all of that but I just went to watch my first on demand show, after a few minutes the first commercial break started & I notice there is a counter in the top right hand corner saying there are 7 commercials ahead …. 7 in one break, the commercials are each 2-3 minutes each & there are 3 breaks per half hour show. Are you kidding me?!?! There is more commercial airtime than the actual show!! If each one is 2 minutes & 7 ads per break is 14 minutes of commercials, that happens 3 times during 1 show, that’s 42 minutes of commercials for a 26 minutes show ….. I can’t believe this app is still running & people are paying $70 a month to watch minutes of commercials in a 26 minute show, it’s absolutely ridiculous. Canceled it immediately.MatthewC21Version: 6.07

YouTubeTVPROS: you get your local channels, the staple channels such as ABC CBS NBC FOX etc. and a variety of sports channels. CONS: we have experienced CONSTANT problems despite the fact that we have high speed internet such as not being able to change channels because it will change on the phone but not on the TV and then no longer pulls up the TV to cast to so we are left to uninstall & reinstall the app EVERY time and programs not playing just to name a couple. Also not a very wide variety of channels to choose from. While you have options to choose from for sports, there's a deficiency to offer popular alternatives like possibly HGTV, GSN, Lifetime, Hallmark or any type of cooking channels. So when comparing pricing and channels offered with dish networks, it's really not worth the trouble to pay the same or comparable for less channels and less conveniences so I'm glad a free trial was offered to know what the service would be like before buying, although I've heard canceling is just as difficult..LonelydragonflyVersion: 1.11.7

New App Bug IntroducedNew guide on AppleTV has a scrolling defect that as you scroll down, it sometimes jumps to the right into a future bracket for the show under the previous location above. There’s no apparent rhyme or reason. It won’t just scroll down and maintain its current time section. It shouldn’t be jumping hours ahead, it just needs to scroll down IN THE SAME HOUR BRACKET IT’S CURRENTLY IN!!! This wasn’t a problem with the previous version until you introduced this stupid new guide which is just stupid looking. New AppleTV guide view was a BAD change!!! Now your eyes have to constantly shift if you’re scrolling through the guide and want to also see the live preview for the highlighted channel and it’s quite visually annoying. Why would you change this?! Stupid decision. Ever since you enabled 5.1 sound on your streams on AppleTV, the volume level has gone into the dump! Everything is half volume from where it was before. This needs to be fixed!.SwankPeRFectionVersion: 6.50

App makes it extremely difficult for people traveling often for their jobsGoogle is beginning to shamelessly throw you privacy out the window. If you aren’t concerned with them mining your location data like the gold rush, then I can assure you will be bothered by their content gates locked by mining your location. This $60 a month app will force you to update your location to use it each time your location changes. That might not sound so bad on its own, theoretically you should just be able to simply update and watch right? Nope not how it works at all. It’s super buggy. Even when it is “updated” you will get hit with a “content not available outside of your area until fully recorded” error message. So this means if you legitimately travel for your job, and location changes often, you still won’t be able to use your subscription reliably, which is just insane for such a high subscription cost..ThreadpoolzVersion: 6.50

Not as good as it wasThis is my 2nd request for help. The past few months as I am watching from my phone, channels are just going black. Stopping in the middle of a program and the only thing I can do is keep waiting for it to come back on. I have to shut /close the app several times, switch channels etc before the station I am watching will play again. When it happens to 1 channel the others will play no problem at this time. But if I go back to the channel that goes black it still will not play. I have even uninstalled and reinstalled the app. Nothing is fixing this problem. This has been going on for months. None of your updates have fix this problem. I am paying every month for this service and I am still having these issues. Really ready to go elsewhere. Have had no responses to any of my feedback to this problem and there is no way to email/call for help..SweetjakeVersion: 6.21

DisappointedI am sorry that I won’t be returning as a customer. While I did actually really like the service provided (when I actually got the service) I think you need a better system in place for people that move. I think it is not worth the headache that I have gotten when not once, but twice I have to request a refund due to home area restrictions that cannot be resolved without unsubscribing and going back and resubscribing. Then when you resubscribe and download the app, you get the same error message about limited access (which actually means no access) and have to do the whole refund process over again. This is something that you guys should look into in the future. I’m just one subscription lost due to this. Not a big deal for you. But it’s a big deal to me just because of my time and effort wasted alone. Hope this doesn’t start happening to more people and you start losing more subscribers!.NikkiCruz1980Version: 2.49

Shows watch/marked watch won’t disappearLately our recorded shows will not reduce the numbers of shows still need internet watched. Or if we watch all four shows it still says 3,4,6 still available. It’s frustrating because before we could watch a show it would be marked and disappear until a new episode was available. Now if we mark all shows watched it still will say 4 new shows. What happened to them updating as we watch our shows? We already went into setting, we’ve restarted the app, we’ve logged in and logged out. It’s frustrating when we pay for this service and we are unable to update our listas we go. It was one of the main features that helped us decide on what streaming app we were going to use! Hopefully it is fixed soon! Unhappy with service! Missy.MissyS36Version: 5.15

Frustrating to pay for commercialsWhen watching recorded shows from the library you cannot fast forward through commercials. Even if you want to skip to the middle of the show. You can fast forward through the show to the next set of commercials. Then the fast forward buttons disappear and you have to watch sometimes as many as seven commercials. Just to make matters worse there is a timer that shows the remaining length of the current commercial and how many commercials follow before you can watch your program or continue to fast forward again. Just waisted 25 minutes trying to watch AGT. App would play 7 commercials then freeze when trying to load programming. Each time tried playing again it would play commercials just fine and freeze at the end of commercials. It’s a horrible app unless you find value in paying to watch commercials. Seeking other apps now..Wassup peepsVersion: 2.07.2

Good service, terrible appI love the selection of channels and video quality, but the app (especially on the Apple TV) is nearly unusable. Has anyone over at Google actually used this app for more than 5 minutes on an Apple TV? I highly doubt it. Either that or some managerial type forced it to be released before it was done. It’s so bad it makes me wonder, “did they assign the creation of this app to an intern!?!” It frequently gets itself into a state where the directional controls completely stop working. Basic things like swiping using the Apple TV remote app frequently scrolls the wrong direction. Killing and restarting the app sometimes helps but not always. In general it’s frequently unresponsive for no apparent reason. This is the only app I use regularly on the Apple TV that has these kinds of issues. Please fix this or I’ll be canceling the service..ForceBlastVersion: 2.00.12

Playback doesn’t work for recorded content and it drives me crazy.Sometimes I can’t watch a football game live. Good thing I set it to record though, right? Nope when i click on the game it takes me to something totally random. Maybe the same channel just live? Only happens if I’m trying to watch after the game has ended. Another thing that drives me crazy is sometimes the fast forward gets stuck on a certain place. So anytime I double tap to skip something it will take me back to the exact same spot, even if that spot was like 10 minutes earlier. Then I have to drag and fast forward back to where I wanted. This only happens with double tap. When it starts happening you have to use the actual fast forward button or exit out and come back in again. Otherwise great app. But these two bugs are super frustrating..DavecrosbyVersion: 5.46

Worst entertainment/streaming app. Steer clear of ad expressIt is full of ads. Ads at every few minutes. If you ever even close a vide you will be punished with more long ads. Each ad is more than 2 minutes in length. Just when you are in brink of a climax in movie/show it resets and shows an ad and then starts from beginning. If you try to go back it doesn’t let you. You are forced to force shut app and reopen. When you continue you are again greeted with tons of ads. I felt like as if they should pay me to see so much ads. If you charge someone for subscription how dare you greet them in such a manner by these constant ads. The only one benefiting is Google earning massive revenues from ads and subscription cost at the same time draining you of your precious time. If you believe me steer clear of this app otherwise give it a go you’ll have similar reactions..Shashwat_JVersion: 3.41

Freezes, forgets, fails. Total waste of money.App often freezes up, constantly forgets where a show is paused, and crashes just often enough to make google more money from ads embedded in shows. Borders on being a scam. Support is like talking to a room full of deaf crickets, they don’t listen but constantly chirp the cut-and-paste party line. Been with YouTubeTV six months, half has been free from credits given because of service failures, app crashes, etc. It’s just not worth it, I’m leaving once last month of free credits ends. Also, they lied to me, said I could share account with family, but since I use a Google account for my email, they won’t let me. Same price as everyone else, but they won’t give me the biggest feature that I came to them to use. Total rip-off. Read the fine print before they rob you of basic features. Dumping this at end of month..Anosognosic ReviewerVersion: 2.39

Tap Tap I’m out.Signed up at $35/month. Great deal. Finally got controlling the app down with my phone, invested in a Roku remote. Perfect. Now paying $54. They added content that I do not use. Hoping the the increase of subscribers would pay for the extra content, but alas NO. They added more content. But am unwilling to explore to find value. I will assume their market research department said “if we add channels the consumer will see value and we can price lift $10 each time.” Dear Gentlepersons: there is only so many hours in the day. Please make an option of limited content selection and I will be happy to stay. Personally I adjust my consumer behavior on a “communications bucket list”. Hardware, cellular access, internet access, movies, tv, apps or software”. $64 on top of cable internet access (monopoly in my neighborhood) is over $150.”.CasaDeKosVersion: 4.26

Technical problems but NO SUPPORTI thought this was a great app until recently when I became blocked from watching programming because I allegedly was not in my home area, even though I was. I have tried everything to rectify this problem including following the online instructions for this issues and sending feedback multiple times. No one has ever gotten back to me. Significantly, there is no contact information allowing you to communicate with a real person for technical support, either by phone or by message. The only communication I’ve gotten in response to any of my actions is when I canceled my subscription. Almost immediately I got an email response back asking why I had done so. Once again, I explained my problems but to date there has been no response, only a deafening silence..TompaintsVersion: 6.07

Payoneer 💰Payoneer is an online payment platform that lets you transfer money from any corner of the world! A best and must have payment service for every blogger, traveler, freelancer, affiliate marketer, consultant, virtual assistant, business person, online sellers, and receivers. Earn $25 for free by joining Payoneer. Sign Up Now!AdvertorialVersion: 7.05