YouTube TV Customer ServiceGoogle LLC

YouTube TV Customer Service

  1. YouTube TV Customer Service
  2. YouTube TV App Comments & Reviews (2023)
  3. YouTube TV iPhone Images
  4. YouTube TV iPad Images

YouTube TV is now the exclusive home of NFL Sunday Ticket. Watch every out-of-market Sunday game* on your TV and supported devices.

Watch cable-free live TV. Download to watch & record live TV from 100+ networks, including local sports & news, as part of your monthly membership. Cancel anytime.

+Cable-free live TV. No cable box required.
+Stream major broadcast and cable networks, including ABC, CBS, FOX, NBC, NFL Network, ESPN, HGTV, TNT, AMC, Univision and more, including your local sports & news channels.
+Watch on your smartphone, tablet, computer, and TV
+Cloud DVR without DVR storage space limits. Each recording will be stored for 9 months.
+6 YouTube TV accounts per household. Everyone gets their own login, recommendations and DVR.
+Monthly pay-as-you-go membership; cancel anytime.

Over 100 networks are available in YouTube TV:

BROADCAST
ABC, CBS, FOX, NBC, NFL Network, PBS, and more

SPORTS
CBS Sports Network, NBC Sports RSN (regional), NFL Network, ESPN, ESPN2, ESPNews, ESPNU, Galavisión, Golf Channel, NBA TV, SEC Network, Univision, UniMás, and more

ENTERTAINMENT & LIFESTYLE
AMC, Animal Planet, BBC America, BET, Bravo, Cheddar, CMT, Comedy Central, Comet, Cozi TV, Decades, Discovery, E!, Food Network, Freeform, FX, FXM, FXX, Galavisión, IFC, Investigation Discovery, HGTV, MotorTrend, MTV, Nat Geo, Nat Geo Wild, Oxygen, Paramount Network, Pop, Smithsonian Channel, SundanceTV, SyFy, TBS, TCM, TLC, TNT, Travel Channel, TruTV, TV Land, Univision, UniMás, USA, VH1, WE tv, YouTube Originals, and more

NEWS
BBC World News, Cheddar Big News, CNBC, CNN, Galavisión, HLN, MSNBC, Univision, UniMás and more

KIDS
Cartoon Network, Disney Channel, Disney Junior, Disney XD, Nickelodeon, PBS Kids, Universal Kids

SPANISH LANGUAGE
Galavisión Telemundo, Universo, Univision, UniMás and more

Availability:
YouTube TV is available nationwide in the United States.

For more information, please visit our Help Center.

Your membership will automatically continue for as long as you choose to remain a member. Your membership is a month-to-month subscription that begins at sign up. You can easily cancel anytime, online, 24 hours a day. There are no long-term contracts or cancellation fees.

Subscriptions automatically renew unless auto-renew is turned off at least 24-hours before the end of the current period. Account will be charged for renewal within 24-hours prior to the end of the current period.

Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings on the device.

Terms of service: tv.youtube.com/tv/terms
Paid terms of service: tv.youtube.com/tv/paidterms
Privacy policy: tv.youtube.com/tv/privacy

Enjoy cable-free live tv now!

*Commercial use excluded. Locally broadcast Fox and CBS games, Sunday Night Football on NBC, select digital-only games and international games excluded from NFL Sunday Ticket.

YouTube TV App Comments & Reviews

YouTube TV Positive Reviews

Needs tuningTried it out and liked it. Wasn’t sure how it would be going from a satellite tv system to You Tube but I don’t notice any big differences except a lower monthly bill and not having to call constantly with problems. Not real happy with the volume blowing me out of the room when commercials come on. Wish they would fix that. I like watching some of the VODs but have noticed that when a commercial comes on it frequently goes in the streaming circle mode and won’t resume my program. Can’t wait for some other channels to get on board, we’ll see. Overall happy with my choice to switch over to You Tube TV😃 Still waiting for more channels. Not a lot more just a few more. Really I don’t know how much longer I can take the high jump in volume when the ads come on. I get it, you want me to know there is an ad on. Ugh😫.Version: 4.11

Trouble Resuming Videos… Otherwise BrilliantThe app mostly does exactly what it needs to do. But lately it has developed a nasty habit of starting a moving back over at the beginning when I am trying to resume watching something. It’s a minor inconvenience, but in the moment, it was maddening. I was served an ad roll when I opened up the video. Then I scrubbed to where I thought I was… another ad roll. Not quite the right place, so I scrubbed again. Another ad roll. After about 8 minutes, I finally got back to where I needed to be. I keep a note of my last watch point now so I only have to scrub once. Note to developers: This behavior persists after updating the app, updating my iPhone OS, reinstalling the app, signing out and back in, etc. Also, the problem is a device problem; resume works just fine when I’m logged into my account on the Chrome browser. I hope you can fix this! It will cost you subscribers if it hasn’t already..Version: 7.36.1

5 starsIt’s honestly the best tv product I have purchased, I’ve been a member for about a yr. However, there are a few things I would love to see added: 1. When browsing through all the movies / series, you can not tell which movies or series you have already added to your library. After selecting the title, it will than show you have already added this to your library, rather than scrolling and selecting only what you need. 2. When you view what is being recorded or upcoming, it appears to be recording new episodes AND episodes I have already saved under my library. I wasn’t sure if this was a glitch, but it prevents a member from seeing what would be new and upcoming, rather than something that is already saved. Plus it only allows you to see 50, half of which you have already recorded and saved to your library..Version: 3.03

Love it and won’t look back.I have had YouTubeTV now for about 5 months and wish I would have made the change a long time ago. So happy to cut the cable and the outrageous monthly cost. I read some of these bad reviews and I don’t understand why people are having issues. I went out and purchased a few Roku’s for my tv’s and had them set up in less than 10 minutes. Now if I want to watch on my TV I just turn it on with my Roku remote and then click YouTubeTV and it connects right away and I don’t have to stream from my phone. I have found that most times I just lay in bed and watch my shows either live or from my library on my phone or IPad. I have yet to have any issues at all. I also love being able to be out and about and not miss any baseball or football games. Highly recommend this. Keep up the good work YouTubeTV..Version: 2.03.5

Cable Never Again!When I finally said goodbye to cable, it was so liberating! I started using YouTubeTV shortly after it came out, did the trial thing and was hooked. At that time it was $35 a month, and still is for us early users. As a sports fan, there are plenty of channels to choose from, and when they added MLBtv and NBAtv (at no extra charge) I felt like I had won the lottery! The overall channel selection is good, I don’t watch a lot of television, but when I do I can usually find something on in real time, you can even record shows and watch them at a more convenient time. I’d give it 5 stars if YouTubeTV carried HGTV, that’s the only thing I miss from having cable. Very rarely have I experienced any technical issues, far less actually than I had with cable. So as for me, I’ve been very happy with YouTubeTV and will have cable never again!.Version: 3.04

Terrible picture qualityWhen I open a new channel, it defaults to auto picture quality. And for some reason this means that it is a total blur for 30 seconds until either it figures out that it can do better, or I manually change the quality. It should have a setting for a preferred picture quality to start watching with. Also, it takes about seven button clicks to change a channel. It is virtually impossible to be watching one game while clicking over occasionally to see what is happening in another game on another channel. Changing channels should be one of the easiest things in the world for a TV replacement, but on this it takes exiting full screen, then minimizing the picture you are watching, then finding the other channel in the guide, then loading it up, then changing the picture quality so it is watchable. It's absurdly hard for a simple task..Version: 4.19

Cutting the cableI’m a one subscriber and not sure how long I will be. But I haven’t had Home cable or Internet for five years now, it’s just to expensive to pay for something that keeps you trapped in your home. Think about it folks, these cable companies are making you pay to stay home. To me that’s a rip-off. I’ve seen many things disappear from our lives, wire phone, vinyl records, 8 track, VCR’s, development of pictures.. to mention s few. Sorry to tell you folks but cable is pase. I’m sure their will be a lot of cleanup work to make the app work flawlessly with all platforms but I think plugging in your cellphone to your TV is awesome!! I just hope they don’t get too greedy. I still have a lot learn about it before I decide to continue, and see if I still have TV when it’s stormy an of course money is always the deciding factor..Version: 2.29

Needs workNeeds work When you hide channels that you don’t want to see but every now and then, you have to add them back to your list to watch them. Then I have to remove them again just so I can only see my regular channels that I use daily. Need a list of “your list” and a “view all”. Would also like to be able to set where I want it to open to. I’d like to set it to open Live TV because that’s what I use the most. But I have to wait for it to load then I have to change it to Live and wait again. Would also like to be able to view the evening lineup by swiping down the timeline. It’s 6pm but I just want to see what’s on at 9. I have to leave my view and go to the channel. I should just be able to swipe down to 9. If I like it set a reminder to come back and watch at 9. I want to be able to see all channels at once at 9, not click each individual channel to see 9. Thanks!.Version: 2.39

Love it! Get rid of cable!!!First off, cutting cable was a great decision! Thank you for airing all my sports! That was the only thing holding me back from cutting the cord a while ago! Awesome sauce! Okay now that I got that out of the way, here’s the details. The iPhone app is great. It works great on WiFi and pretty good on cellular as long as I have good service at the time. Now the Apple TV app is horrible...that’s why I give this four stars. I have to screen share from my phone to the Apple TV as the TV just sits with the circular loading screen. And when it does decide to display, it is a horrible picture. Please really look into the Apple TV app. I know the most recent gen runs 4K and if you’re looking for a easy way to tell us you need to charge extra to see in 4K like Netflix, just tell us. Please figure out the Apple TV app sooner than later..Version: 2.49

Overall, thrilled (with a couple exceptions)The service and the associated AppleTV app have been the perfect replacement for my FIOS TV service here in New York. I’m giving it five stars simply because I’m so happy with the change— but there is room for improvement: 1. There should be the ability to hide channels you don’t EVER watch, or vice versa, being able to mark channels as Favorites, be able to scroll through only those. Currently in the Live guide, I have to scroll through endless specialized sports channels in order to get to the channels of personal interest to me. 2. The organization of the “Home” and “Library” tabs could be a little more intuitive. Once a show is watched, it should disappear from the “New recordings” list. I also feel like “New recordings” should also group themselves into per-show folders. 3. I find the behavior of the AppleTV remote to be a quite jumpy, especially when going left and right in between Library, Home, Live, and Search. 4. Please support single sign-on on the AppleTV to make using per-channel apps easier! The endless logins are tiresome. Can’t wait for some refinement to the UI, but overall still extremely happy with the apps and with the service!.Version: 2.00.12

Commercials, Commercials, CommercialsOverall, the service is better than cable, especially from a cost perspective. The sports choices are quite good with the standard subscription. It’s nice to record a show or event and watch it at your convenience. I like that you can record most all sports teams games or movies and shows by just adding them to your library. Now the frustrating. Every time you turn on the app, whatever show you select begins having to sit through commercials. Even if your tuning into a “live” sports game. If you change channels, most all of them make you watch commercials. When a commercial comes on, if you change channels all the other channels have commercials too. I understand why they do this, but it is annoying and frustrating to the point of not keeping the subscription. Another thing, if you want to replay something you just watched, most of the time it will only let you scroll back a couple of minutes, if that much. Finally, they need to get the volumes leveled. Some channels have to be at 40 or 50 on my volume setting to hear them and when the commercials come on they blast you out. Other stations you can hear well at an 8 volume setting. That’s a lot of variability in VC control..Version: 6.35

Great service, but!I am completely happy with my service, and there only two things I would like answers to. 1 I used to be able to control the streaming quality thru a menu you have on the screen, the option is still there, but it does absolutely nothing anymore to lower or raise the quality when you select a resolution. Can we please enable this again so that I am not burning thru my data in two weeks watching shows on my phone when I am out side of the house? 2nd why can we not get history channel added to line up? I miss some of the shows I watched on there and refuse to sign up for their stand alone service, I already have enough streaming services at this point.. thanks for your prompt attention to these matters.. Jeff..Version: 5.24

Very PleasedI definitely love this app, I think it’s a better option than cable and much less expensive. The only improvement I’d like to see is a better way to skip forward while watching longer programs on the Apple TV platform. The issue is there’s no 15 second fast forward while watching shows using the Apple TV remote and this happens to be a problem because if you are trying to slide your finger forward during commercials you tend to over shoot your mark quite easily. I’ve noticed when I’m using other programs, such as Netflix, the Apple TV remote has a 15 second fast forward option by simply placing your finger at the bottom right or bottom left part of the trackpad on the remote. Other than that it’s a great way to watch TV and I wouldn’t recommend it..Version: 2.41

Wont let you save the shows you watchI saved all my shows but this service doesn't just record the new episodes, it records all of them from every channel!! whatever channels the show is on it ALL records. theres room for it but then its using up bandwidth constantly & always running. they need to make a way to save your favorites without recording them all, i have seen others reviews where ppl say this crashes well if you are using tons of data like that you will have problems. make it so we can save favorite shows without recording. also i notice many channel like Hallmark & game show network & others are missing? if they raise it at all i will just have to go back ti sling tv. Also it’s quite a bit more pricey than some other services. We enjoy it so far..Version: 4.18

Just chargedUpdate: Just changed from one to four stars. Looking back at emails I see that I did pause my account but I never received an email saying that my account is about to be back restore. Think they have a good way to get back refund and this is a good app which I hope to get back in maybe in the future when I’m able to. Lots of people have a lot going on so would be nice to receive a notification not just hey your account been restored. Previous one star review: Just got an email saying my account was restored. Only had the free trial awhile ago and didn’t just restore it. Trying to figure out how it even went though since I don’t have enough money in my bank account. Also can’t find how to cancel it again..Version: 5.22

Great tv service - iPad app could use a few minor improvementsThe service is great-streams really well. I love the On Demand feature as well. The interface is easy to navigate and find what you’re looking for. A couple improvements I would make to the iPad are: - slowness to close out of a show. Clicking the minimize icons takes a 3-5 seconds and the clicking the exit icon (or swiping the show down to the corner to close it out also takes another 3-5 seconds) - the progress bar along the bottom to fast forward and go back is not placed well on the iPad - if you try to use the ‘swipe up’ iPad iOS feature to get to the brightness bar to lower the brightness, it always hits the show progress bar and you lose your spot in the show..Version: 3.06

Great concept, not perfectI was super excited to download this free trial to watch the World Series. I think this has super great potential. However… In order to watch a show on your TV, you have to screen share from your Apple device. So that means… First, that anytime you want to use Siri to talk to text, your show will end. Next, every time I try to watch a show on-demand and it gets to commercials, it automatically crashes. That makes me have to completely close the app and restart it. Very annoying. Last, if I’m trying to browse the web while I’m watching a show, certain sites will make the show crash as well. I tend to multitask a lot while watching TV, so these are relevant problems for me. If you can handle watching TV without being on your phone and letting your phone do its thing while it broadcasts a show, you should have no issues..Version: 1.10.7

Best Service I've UsedThe most feature and content rich service available for the money. Hands down. My roommates and I all share access to the service and each person (+ significant others) are added as "family" members. Everyone has their own log in and ability to record shows without conflict. It's amazing. That's $35 divided by 6 people who all have their own set up! I have a Chromecast and a Google Home Mini set up, which is useful for controlling the TV. If I know what I want to watch, I can tell the Google Mini the show, movie, or channel to throw on. I can also tell it to pause, rewind, or fast forward. What I'm trying to say is that I've tried other services and nothing even remotely competee from my perspective..Version: 1.11.7

GET THISOk ok ok i LOVE this TV it has amazing pictures and absolutely no glitches!! other people have been saying “oh way to many glitches!” yeah don’t listen to them there is absolutely 0 glitches i had sling before and i’m telling you the tv was so crazy blurry but this has a difference and it’s not hard to use at all! so easy!! it’s simple and easy. also you can fast forward it on most shows unlike most channels. and if your a technically lover than this is for you it’s so upgraded and seems like you could use it on the future. but.... there is only one downside it’s expensive just maybe i bit cheeper but it’s totally worth it!! hope you like this and please if your looking for another tv Chanel GET THIS.Version: 5.12

Glad I switched from DirecTvI’ve been using this app after having been a longtime DirecTv subscriber and although there are a few drawbacks, I am overall happy and will not be switching back. Channel selection is good, casting works great, and the ability to record shows and take them on the go is perfect. One of the best things is being able to have so many users on one account and being able to cast on multiple devices/tv’s for the price, unlike other streaming competitors. Now there are a few quirks that could still be ironed out to make it a little more user friendly but as you use the app you learn how to work around them and I imagine the developers are figuring that out as well. I love not paying an extra $120 a month for tv!.Version: 2.05.5

Getting too EXPENSIVE.Was $40 and now $65! We need tier pricing. I don’t need all those added Chanels NOR the continuous PRICE INCREASES. To watch in my home TV you have to have internet. Well that is around $79 a month then add YouTubeTV’s outrageous increased price of $65! That makes $144 FREAKING DOLLARS A MONTH!!! WE CAN GET CABLE, INTERNET and a TON more for less money through the cable company now. Yep, for $90 a month. Google/YouTubeTV has forgotten why we QUIT CABLE! OVERPRICED SERVICE that we can not afford. NOW YOUR DOING THE SAME DARN THING! We are teased into cutting the cord with your original lower price and in a few short years your screwing us. PLEASE START A TIER PRICING PLAN WITH A BASIC MEMBERSHIP NO MORE THAN $40! It’s nice to watch over my phone when I’m not home but we want to watch on our TV and now your TOO DARN HIGH! Come on guys. You’ve gotten GREEDY! We could care less about all the extra FLUFF Chanel’s your adding..Version: 4.40

I like this a lot.I had Sling TV for a few months and not only is this $10 cheaper, but I had to pay an extra $5 per month with Sling to only get 50 hours, which seemed like quite a bit, but I quickly realized just how little that actually is and also, with it being an online thing, it doesn’t really make much sense to have so little space. With this, I don’t have to worry about that. Pretty much the only problem though is I wish it had Nickelodeon channels like regular Nick, Nicktoons, Teen Nick, and Nick Jr for when my cousins are over, and my mom would switch over to this if they had HGTV, but since that’s the main thing she watches, it makes complete sense that she wouldn’t want it..Version: 2.49

Mostly good...My family and I made the switch from Fios to YouTubeTV. For the most part we are very happy with the switch. Loved cutting our bill to just internet, and paying $35 for YouTubeTV. The four of us each have our own libraries that we are able to access on the go. The channel choices are limited, but I expect that to change as more people use it. The only thing that I find to be a negative is the connectivity of the remote on the app. It loses connection quite quickly easily. There is no way of knowing when it’s lost connection until you try to use it to pause or rewind your program. If this issue and more channels were added, it would definitely be a five star app..Version: 1.11.7

Good service but need package optionsThe service is really good but the idea of leaving cable for better options at a lower price is slipping away very fast and will be no better than cable if this continues. I’m starting to look for other options. If you’re like me and don’t need large packages of networks at a high monthly subscription prices then you’re probably upset like myself who got more networks forced upon them at a big price hike. I’d like to see package choices or even better the ability to select per network. Why pay money for networks that you could care less about. How about letting the consumer choose. When you’re looking to cut costs, getting a surprise increase in services and price is very disappointing from a service provider you once really liked..Version: 3.15

Only streaming service that has worked for usIt’s had an occasional hiccup, but usually it is resolved by resetting our Apple TV. I think it’s more of a device issue than an issue with the app. There have been virtually zero issues with quality or any buffering, and I’d venture a guess that people having issues with streaming has more to do with their ISP’s. We had streaming issues due to our last internet provider throttling (our supposedly 500 mb/s download and upload,) but since switching to another ISP it has worked flawlessly. My advice to those with issues, try steaming with a VPN to see if the issue is the app or your service provider..Version: 2.41

A good idea but some issuesOverall, my family enjoys this app. We get a better picture casting local stations than we do using our digital antenna, and we like having a library of our favorite shows. However, the functionality and access need to improve for this service to truly distinguish itself. The Chromecast and our phones (iPhone 7s) often “lose” each other and we can’t pause or otherwise control what is streaming. The app in general is cranky and often freezes or quits. Also, major stations (including the CW) cannot be streamed/recorded live in my market (a metro area of two million people). It’s frankly not fair that other areas get more stations/service for the price. This would be a five-star app with some bug fixes and better channel availability..Version: 2.00.9

Used to be good, now constant issuesUsed to be the set it and forget it experience when it came to streaming. Nowadays, the major issue is stuttering - happens to me on both Apple TV and iPhone. At least with Apple TV, when I restart the app it goes away for some time, but then returns. Have confirmed it is not a TV/Apple TV issue. See numerous Reddit threads about this known issue - may correlate with the recent update to surround sound. $65/month is basically the same as cable - wish it had more a la carte pricing for the channels I care about. The thing I miss most about cable is the ability to switch to the last channel with just a button. If anyone is listening, please bring this functionality to streaming in the form of a gesture/button..Version: 6.39

Pretty goodOverall, a fantastic service and channel availability, if YTTV meets your channel needs. However, one major flaw in the app that I’m shocked still isn’t available - you cannot easily scroll the ‘guide’ ahead to see what’s coming on later, for more than one channel at a time. You have to pick the specific network, then view upcoming airings, but can’t do this at the level of being able to see more than one channel into the future. This CAN be done on Apple TV, but not iPhone (somewhat understandable, but other streaming services manage this just fine), NOR IPAD (not understandable with all the real estate...they do however give you two airings (currently live and next), but no more). Please add, and the app will be up to speed with what you’d expect from a TV service..Version: 2.41

Chromecast DisconnectsMy review echoes that of other users. The app disconnects from my Chromecast often. This almost always happens when I either lock my iPhone and I unlock my phone, or when I switch between another app or go to my home screen. This seems to be a similar problem with other apps like Netflix, but they seem to handle it better. It seems to me Google should be able to fix this behavior as they should be experts in implementing their own API, or they should prioritize this bug higher in their backlog if they already know about it. I would also like a way to turn off live previews of channels. Sports scores have been spoiled a couple of times for programs that were in the process of recording that I was intending to watch from the beginning..Version: 2.02.7

Love It!!!I love this app, I can get most of the shows that I paid nearly 3 times as much to watch with satellite or cable providers. I take my IPad just about everywhere with me and have no problem using the app/service. Yes sometimes I have to restart the app because a commercial will lock up during playback of a program, not a big deal at all though. I can get right back to where I left off. I saw a comment that it was difficult to cancel and someone was being “held hostage” now. This just tells me that they don’t know how to use their apple account. It’s very easy to cancel if you should want to. With this service WHY would you want to?.Version: 1.10.8

Got BETTERI started use the app back when it was launched i used for a few month then i quit because of the more and more commercials, they were really annoying since if u watch something on your phone u cant check instagram, twitter or whatever during the ads /on tv ads are more acceptable i think. well now i have the app again and i think they realized this issue i feel it has much less commercial! so now i will renew my subscription montly, I am also waiting for more big channels like TLC or MTV but overall This is the future of the TV. i really dont think people gonna pay and watch cables in the future. I am gonna give 4 stars now and upgrade to 5 when they launch more channels..Version: 1.11.5

Best cord cutting serviceHands down best cord cutting service. The app itself is very solid, I have had no problems streaming on WiFi or cell data. Far and away the best option to replace cable tv, imo. More service related than the app, I am a bit worried as google seems to continually add channels that I can’t imagine many ppl want... and then raise the price. This was what was wrong with cable tv. I don’t want 100 channels for $60 a month and of the 100 I might watch 8 of them. I want 30 for $25, even if I only watch 5 of them. This service started at $35, they have since added a bunch of channels and is now $40. I won’t stick around the next time they raise prices. As is, with having to pay for high speed home internet I am not saving any money from before. The worst part is casting to a TV, but that has as much to do with the device your casting to... chromecast, Roku, etc. I simply never do it anymore. Most devices have YouTubeTV as a native app now anyway, very little reason to ever cast in my experience. Overall, deff recommend..Version: 2.41

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YouTube TV iPad Images
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