PRISM: Live Streaming App Customer Service

PRISM: Live Streaming App Positive Reviews

Make the constructions more understandingHello PRISM Live this is Violet_Venom and my experiences with his app have been a blast but when I want to screen record stream and I want to turn on my mic it doesn’t work and says click iOS Control Center and I can never find where it is, I try to look in the “Help” but all the constructions are very hard to understand and I can never find these things, It made me annoyed because it never said where to find any of these thing so I just wanted to suggest adding pictures so me and others could understand more. Thank you for your time and please fix this issue. (I’m dyslexic so sorry for the bad grammar).Violet_VenomVersion: 3.4.5

𝙋𝙍𝙄𝙎𝙈 𝙇𝙄𝙑𝙀 Is An 𝙀𝙓𝘾𝙀𝙇𝙇𝙀𝙉𝙏 𝘼𝙋𝙋!I was looking to 𝙇𝙞𝙫𝙚𝙨𝙩𝙧𝙚𝙖𝙢, from my YT Channel. Since I had done some Livestreaming, before all the Rules changed. It’s difficult when you’ve been Livestreaming every few weeks, & making Videos. You’re 𝗟𝗢𝗩𝗜𝗡𝗚 💕the 𝗟𝗜𝗩𝗘𝗦𝗧𝗥𝗘𝗔𝗠 interaction, where you can 𝙧𝙚𝙨𝙥𝙤𝙣𝙙 immediately back to your Subscriber(s), who are the People who enjoy your Content. I’m still short, a few hundred Subscribers, from the required 1000 Subscribers. I still don’t have enough, Watch time hours! Although I’m doing the Best, that I can do! It’s difficult when you’re also dealing with Medical Situations. I’ve found that there are many of us, dealing with different Medical Challenges. I’m Grateful to 𝙋𝙍𝙄𝙎𝙈 𝙇𝙄𝙑𝙀, for providing this EXCELLENT APP! It’s extremely important that each & everyone of us, be able to have a Trustworthy App available to use, so that we are able to ‘Socialize’ with other ‘People’! I was wondering if your Developers, could look into, us being able to bring up at least one ☝🏻Guest, on our Panel? I’d give you 5 Stars ⭐️ 𝙏𝙝𝙖𝙣𝙠 𝙮𝙤𝙪 𝙖𝙜𝙖𝙞𝙣 𝙋𝙍𝙄𝙎𝙈 𝙇𝙄𝙑𝙀 ✌🏻.A Beautiful DisasterVersion: 2.1.8

Bugs with Latest Update!I have been using Prism to livestream for the past few years. I have never had a problem with it until the most recent update. Now it crashes all the time. I’m lucky if I can stream for an hour before it freezes up. The whole app freezes as well as my stream & I am not even able to use the “end” button to end the stream! Please fix this promptly or myself & many others will be forced to stop using the Prism app for live-streaming. This is the app I have relied on for years so it’s really sad to see it malfunctioning to this degree & for this long. It’s been a week now! Please fix it!!!.HollywoodTriciaVersion: 2.12.0

OK, but has MANY flawsThe app is somewhat confusing to navigate, and for whatever reason it never actually put recording/streaming options I inputted to use. It locks the stream framerate at 30FPS for no reason as well. I tried streaming myself doing Duolingo lessons, and while my mic sounded perfectly crisp and audible, it DESTROYED the audio from Duolingo. It sounded extremely choppy and glitchy on stream although it was perfectly normal while I was using it. On top of this, it decided to set my volume to full blast and wouldn’t allow me to decrease it. It was still too loud even with the volume on the minimum value before being completely off. Overall it’s OK, but needs a lot of improvements and changes..De French Wii IVVersion: 3.5.0

Missing featuresThis app does so much for mobile live streaming but I can’t help to feel that we are missing some features. 1. Reading chat I so wish there was a way for the chat to show up on stream that would be great. 2. The screen savor is great but I am surprised that there is no option to have it start with the stream instead of clicking on it after the stream starts. 3. I think there should be a way to adjust the ratio of the screen It does not fit the YouTube/Twitch box. Thank you to the person who read this and I hope if not all some of these features can be added..WrexIsWreckedVersion: 3.5.1

I want to give it 5 stars, but the latest update has some bugs…I use prism to record my dj sets on my iPad through streaming my screen and saving the stream recording to my photos. It used to be the most reliable way for me to record my iPad sets, but after updating, I lost the ability to save my streams :( This app has been a really easy go-to to stream my DJing to twitch and recording them with no hassle, but the latest update has made it so that I can’t record my sets. I hope they fix it soon..SoyCowVersion: 2.12.4

Review as of 12 hours of study.So far it’s very complicated to maneuver around the app. Certain aspect like the connect should be improved I feel it lack on controls as by means of not being able to do what desktop can do if y’all integrate more desktop type infrastructure to the mobile app in terms of stream control. Also I would like to add I suggest that it might be a good interest for y'all to reach out to windows/Microsoft for a partnership to help make streaming smoother on the console side..TnJxssVersion: 3.1.0

Good app but some flawsI can’t interact with the inbuilt browser for some reason and when I don’t have a mic turned on you can’t hear donations alerts etc and the browser looks smooth in the preview but when you look in the stream it kinda looks like 10 fps and donation alerts are a hit or miss to show in the stream. Keep up the good work and I hope you guys take my words and put them in development… :).Evan282829Version: 3.5.1

The app is good but it needs another function with the vtuber tabThe app is great with all the features and functionality that it offers but one problem that I don’t like is that you’re not able to stream your vtuber with streaming your game on mobile if you can fix this problem then the app will be even better with better results and more users that will like this app!.TtTRX5899Version: 3.2.0

Hey guysYou’re my favorite app in the world but since this new update my streams keep ending about 20-40 minutes in -if i have any overlays. i noticed when i didn’t my stream went longer not sure of the correlation. i don’t know what changed but it has to fix soon because if it doesn’t i’ll have to stop using your app and i REALLY do t want to because it’s incredible. please find this glitch!.Olivia stoneVersion: 2.12.0

Love the simplicityI been looking to find a APP that I can do Live with auto caption. I found the answer!!! It can stream in multiple platform. I tried it, it works. I love the simplicity of it even u are newbie Creator or Video it is easy. The only thing drawback is when u do the LIVE streaming the title will not reflect on your post. I need to type my headlines after GO Live. It works perfecty in FB/ YT. Highly recommended.Jenie LazaroVersion: 3.5.1

This app is not that goodI barely like the reviews for any like this. You probably like my first review for any app and I think I have to hear this before you download this app like I’m not app is bad but like yeah you got some consequences and downloaded this app. So I downloaded this app cus it got some really good reviews so the app was going good then like suddenly my phone died like when I was like I was streaming live video and my phone died. It still says I’m live like I don’t know, but y’all need to fix the app because Idk.Mindyourbusiness01Version: 3.4.2

I Wish I could…I would give this app 5 stars but there are a few features that I wish were easier. I wish I could switch between the live video and the media, like auto swap the size back and forth. Also, if they could make the media playback like rewind and fast forward easily accessible that would be great too. I feel I have less control over it..Gr33nbeanVersion: 2.8.3

Would be coolI am not able to see alerts for stream elements tts. I can hear it but the actual alert never shows up. Botrix alerts do not show up at all. No sound either. Kicktools that I use (chat, hype train) seem to show up. I had hopes. It’s a nice app just wished I could get the alerts to show. Kind of a loss without those being visible. And the memory limit issue what’s up with that. I ended the stream during testing but something tells me that was gonna end the stream?.Low Key 704Version: 2.12.2

Some problems!Hi! I’m having some problems with the png tuber and screen recording For the screen recording, it’s saying my mic is off, even tho it’s on, and I can’t edit it. I also don’t have a lay out. And the pngtuber works fine! But it won’t let me put it on screen recording. Mind you everything is completely ok when I use it on my phone, but I am trying to use it on my iPad and all of these things aren’t working. Please help me out if you can, thank you! :3.ITZPikachu YTVersion: 2.12.7

It’s fineI’m not a big fan of this it doesn’t have all the effects I was hoping for... my friend uses this app he loves it, personally I’m not a big fan of it. But one thing I love about it is it doesn’t have a water mark! This is a good streaming app. I will use it to stream eventually! But I’m a fortnite montage editor so it didn’t really work for me. But I’m still going to give it 4 stars ⭐️!.Vf gVersion: 2.5.1

Maybe add some updates?Hello prison live! I love this app especially since I’m an upcoming pngtuber but I wish it screen shared and records the pngtuber at the same time especially since I have no live streaming equipment but my iphone. So maybe add a screen share update and a face cam/pngtuber (that your able to move) in the corner! Thank you and goodbye!.Tatianna robertsVersion: 3.4.3

The pngtuber problemI Really wanted to make a pngtuber but it says that it cannot import my image and it won’t give me another option, this app is really cool and I hope this could be fixed, also I tried to go back to the pngtuber thing and it kept showing my face and I couldn’t get rid of it..SadeldaysVersion: 2.12.5

I really wanted it to be good, actually.Alright, so when you first start out the app, and go to straming on your gaming device, and when you press live, exclusively it dosen’t have a chat feature, I am on a apple tablet and I fear this will worsen the experince for limited options, I really need this option and rely on it, so I hope this can get resolved in the future, other then that the app is great! I highly recommend this, anyways bye!.Woulden’tyouwannaknowVersion: 3.0.3

I do like itI like prism live but the only thing I don’t like about it is the water mark. I don’t like that when you save it to your camera roll it has a water mark and then you have to crop it out and it ruins your whole video. However I like Prism Live Studio it just needs to fix a few things..BurritoQueen1Version: 2.2.0

Audio only coming out of the left speaker (mono)Prism has been good but the last 3 weeks has been challenging. Previously when streaming, I had audio in stereo playing out of both LR channels. For some reason, sound has only been coming out of one side when connected to an IRig. I’m not sure what changed honestly. When I don’t use the app, I’ll have stereo just with the phone..GRob34Version: 3.5.0

It’s okThere wasn’t any voice over if they added it it would go instantly to five stars or if it is there hidden I wish it would go under music or volume but I had to use other editing apps for voice over and I’m giving it an extra star for no watermark because that is another big thing I like.MaelmanVersion: 2.0.0

Pretty Great app one tiny issue though.This app works great for mobile gaming and live streaming my mobile gaming. The only down side is that there seems to be a lag when live streaming gameplay footage on mobile devices even with adaptive bitrate on . If the lag issue was fixed I’d give it 5 stars overall love the app keep up the good work!.Superangel HVersion: 2.4.5

Awesome appLove the app. I’m a partnered Twitch streamer just starting out in IRL and this has been the most reliable and customizable app to use. The only feature I wish I was about to change was turning off the viewer count when going live. Devs, please make this happen!.AM KIDDVersion: 2.7.2

This is a well made live streamThis app is well made, works everywhere and no problems, when i first got it i had one problem which it kept ending and i just changed my yt from my account to my passkey!.NutrientxVersion: 3.4.0

I LOVE ITOf course with anything and everything research and development is needed but this is a great alternate to OBS and it’s easy to use. Thank you very much let’s get it. I would love to help in anyway that I could to get this product off the ground more. Thanks again..COPPERTONE TVVersion: 2.9.6

Screen broadcasting?Wanted this for the screen broadcasting but could not get this to work. The button for the iOS version is completely missing on my iPhone 8+. Tried to do a work around with pressing the iOS screen recording button then broadcast to this app and about 30seconds in it gives me a notification that an external app is trying to stream then cuts the broadcast off..Woodland desperadosVersion: 2.2.2

Awesome!This app is just great! There is nothing wrong with it but I plead with something you guys can add. I was trying to add music to the end of my video and I noticed that you can’t put music anywhere you want in the video! Other than that this app is pitch perfect! ❤️.Tyeler08Version: 2.1.7

Great App! Amazing!!!I cannot say enough good things about this app. It worked for immediately through Facebook Live. This app is very intuitive and it has all the features that one would need for a decent stream. I love it and highly recommend. I think this is the best app of its kind..EDGABAVersion: 2.6.0

Almost perfect… I wish I could…I use this for living streaming sports but its very limiting in terms of animations text limits etc. I also wished I could chose different camera inputs like DSLR through the Mobile app. I still think this is the best IOS OBS free alternative. I love the app except for the list above. Good job devs!.KING_YUANVersion: 2.9.6

I want to be able to make my ownI went into this app so I could create my own png tuber, But when I went to where all the tutorials said to go to create my own, the button was not there. I’m not able to change or customize any of them, and I’m not sure if this is just a glitch, or this is the actual app..Pretzel ratVersion: 2.12.6

WidgetsMy issue is the widgets. Steamelements it plays the widget once, then it doesn’t play again unless you turn it off and on again. Basically no follower alerts. Streamlabs widgets have no sounds?? But always work and show up. Is there a way where stream elements or streamlabs browser sources can stay active or play sounds with stream labs? Thanks.YupehwnVersion: 2.9.6

So happy, but alsoI love how easy it was to create my pngtuber and it looks amazing. But I wanted to use it while screencasting a game. Which doesn’t seem possible on my I pad. I like a good just chatting stream but I was hoping to game with my new pngtuber. Otherwise it’s great so far, good job to all the devs..SiroLyiteVersion: 3.0.5

Great app but…This is such an amazing app! My only complaint is about the Prism Live watermark that appears at the very end of livestreams. I would pay to remove it if I could, but it looks like that’s not an option…This is the main thing that prevents me from using this app as a whole when it comes to mobile streaming..TRVLWNJJVersion: 2.8.10

Prism has lots of potentialI gave it a 4 stars because everything is great but you can’t use the camera while screen recording. I’ve tried looking everywhere but I don’t think that’s possible yet..Jaime tattoosVersion: 3.4.1

Great appI only been using this app for one day, but it is probably the best streaming app I’ve ever used. It only takes me one try to actually live stream unlike stream labs. I would 100% prefer this streaming app..Harvington111Version: 3.0.4

Nearly perfectI have been streaming from my phone from the twitch app for months and this is a huge upgrade. But the downfall is it doesn’t seem to let me use my AirPod pros as a mic and as a woodworker streamer the noise cancellation my AirPods provide is essential and I can’t be tied to a plug in mic.Ghost III%Version: 2.11.3

I just wish it had a....If it had a uvc desktop client that I could run multiple cams this would be my primary source to obs...instead of iVCam I really would love to be able to use your product as such I’d even pay 10$ for the upgrade support for up to three devices.Redlightdistrict202Version: 2.2.0

Good but just one minor problemIt won’t let me change the category of the live I’m doing. The title comes out right in twitch, but the channel won’t change it’s stuck at “just chatting”. Also add floating camera to iOS please.TheFlash2024Version: 2.3.7

Facebook Page won’t go live!!!I tried to set it up to go live on my Facebook page. Then instead it goes to my profile page and I don’t want that. Please fix it to where it actually goes to the page..Jazzy411Version: 3.0.2

ÁudioI use the app for live streaming the problem is when I change lens on my iPhone 12 Pro the audio stops can you fix this please.MsmdjVersion: 2.12.0

Issues When Live Streaming For YouTubeI have an issue when live streaming On YouTube it Said Invalid Stream Broadcast Error if you See this please fix this in future Updates ASAP.ChrismartinappleVersion: 2.10.6

Its fine but..Can u make it so that u can share your screen and use the pngtuber thing?.Msta doorVersion: 3.4.3

Was all good until y’all started updatingSince the last two updates all my important gifs, png keeps getting corrupted. The studio overlay should be accessible in the editor as well, not just stickers. Otherwise this app is a 5 star..TUKSEDOVersion: 3.0.3

Good! ButCan we be able to change emotion during live? If we already can PLEASE tell me how thank you :).HdjendjeklsjdhsgVersion: 3.4.3

Facecam on iOS possibly in near futureHopefully, I know there’s been a talk about the app getting a face cam future for iOS possibility maybe year or a few months I’m not sure but hopefully we do get that.EminemGlockzVersion: 3.2.0

I LOVE THIS APP/ I ALWAYS DO MY LIVES WITH PRISM/ THANK YOUThanks for your support Prism.NesterinVersion: 3.1.0

Great appIt’s really great but I hope 60 fps is available in ios.JushylushVersion: 2.1.8

Solid and Stable AppAlways reliable and crystal clear video when I am livestreaming through my phone. The Prism Live Team also listens to user requests and incorporates those into the app..ChinaBookieVersion: 2.8.4

Yow!The best app ever! Thank you PRISM.BenRomantikoVersion: 2.8.3

BESTIF U DONT GET I WILL RAGE AT U one suggestion tho in next update can u add chroma key thx for this amaz game.LOLZxDlolVersion: 2.3.6

Amazing app but.....I want to put sound from the other apps like photos or voice memos. For example if I’m recording a Fortnite video I’d like to add my commentary to the gameplay. Other than that it’s a great app..Amarth 333Version: 1.9.3

Can’t screencast ios?Thanks.EpicJibVersion: 2.1.7

Great app!This is a wonderful app and all,but it’s always crashing while I’m in the middle of editing my videos,so I would appreciate it if would fix the app so it would stop lagging then crashing.ZozzybozzyVersion: 1.9.1

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PRISM: Live Streaming App Negative Reviews

Great! But Not Great!Prism does a lot of things better than THE Streamlabs app in terms of how it manages the auto bitrate to keep a connection stable when doing Mobile IRL, but is still missing features. - It would be nice to see my bitrate and signal strength when livestreaming. - When I use a Custom RTMP, it will only default to 720p 30fps and thinks I can’t do other options, even though I know I can. This is probably a bug? - I would like to be able to see the Twitch chat even if I’m using a Custom RTMP. - The livestream ends when I leave the app. There should be an option to keep the livestream running in the background until I press the END button. Additionally, I would like the ability to use both the front and back camera at the same time, like FilMic Pro’s DoubleTake app and have the ability to use a second phone as a second camera like Teradek’s Airmix app. Maybe even wirelessly connecting to a GoPro?.JalmaaniVersion: 2.3.9

What’s going onI used this app one time and after that it hasn’t worked since. I streamed about three hours one day. Came back the next day to stream and the app closes out of my stream. I’m not blocked or banned on any of my platforms. I’m not violating any rules or policies. My livestream doesn’t post anywhere now, and after about 10 minutes the app stops my livestream..AceKing86Version: 2.12.1

Nice but, PROBLEMSI did two stream with the software and I got cut off within 5 minutes each time. An error message saying insufficient memory. I don’t want to save my broadcasts. There is no option selected to save them. Why do I need memory?? Also I was experiencing a little lag. But I wasn’t able to use it long enough to tell anything. If you fix that this app would be one of the absolute best ever made. I’d give it 10 stars! If I missed something let me know..Jay022686Version: 2.4.7

I cannot stream and use my camera at the same timeLike the title says, i cannot stream and use my camera. I’ve seen videos of this feature being available, but it does not work for me. I’ve tried everything but nothing works. I would say this app is the best but why use it when you can use the Twitch app..Storm@Version: 2.12.4

It’s not letting me import any V tuber filesSo I’ve been trying to use PRISM Live and I’m trying to upload a file and it’s telling me to allow photos and that’s what I did except there’s no allow photos button so I clicked add photos only and it keeps saying allow photos when there is no allow button please fix this bug..William aftonnnVersion: 3.4.3

It won’t let me streamI know this is a good app because of all the features and one of my friends uses it but it won’t let me stream at all it keeps saying something is wrong with my internet when I try to schedule but my internet is fine so there is some sort of issue that needs to be fixed.BacemwastakenVersion: 3.1.3

Amazing app!!!So to start it is a great app and it is FREE!! You can’t beat that but when I stream it does not keep sound. All my videos have no sound at all. I don’t get why because everyone else that uses it does. My phone is new and has no issues. Using IOS 12 pro max. I may have to go back to a different one if this can’t get fixed..Yeti_Gal954Version: 2.7.9

Could be 5 but not with current changesRecent change with forcing users to accept app tracking to stream on Facebook. Other apps for mobile streaming give you the normal request for app track which you can reject and still use app but prism forces you to accept if you want to stream on Facebook. They can offer the option but choose not to..JoshfromNYVersion: 3.2.0

The most annoying thing to ever deal withI go live and everything seems fine at first, just for it to say “Invalid broadcast” 45 minutes later, never tells me the issue, not only that but it also interfered with a stream I did 6 years ago and I had to delete it because it was bugged and making it worthless. Terrible bugs and such.ManeplixVersion: 3.4.3

Too intrusiveI don't want to consent to sharing my photo library, camera, and mic; I just want to share my screen. Requirements are too intrusive, especially for highly-rated software, suggesting that everything I share with them is shared with someone else. A paid version with privacy controls would be nice..Invenus.netVersion: 2.9.2

Needs higher quality and mic boostNeeds higher video quality like 1440p60 and 4K 60 and different audio settings and microphone audio boost for headset and phone audio microphones thank you and needs to fix the camera freezing when switching to 0.5 to 1x it's annoying.Badass Mustang GT 350 RVersion: 3.4.4

Does let me streamEverytime i try to stream to youtube it just wont.7evilexesVersion: 3.4.1

Too many bugsI first used Prism on my S9+ and enjoyed a lot. Then, when I got the S21 Ultra, but that’s when all troubles began. When I did installed on the S21, the up did logged in to my personal account on YouTube and didn’t want to login to my business account. It was still login in to my business account on Facebook, but not for long. After awhile did the same to Facebook, only logged in to my personal account so deleted the app. Recently I got the iPhone 14 pro and decided to give it a shot once again, hoping that the problem would be fixed. On the iPhone only goes to my personal account and that’s it. So, if the app does not login to my business account it’s totally useless..InmissionVersion: 2.9.6

Doesn’t workSays live-streaming not supported by browser. Download chrome? Btw I have Chrome.... no luck with this app.Clintt250Version: 2.6.0

Never WorksWhenever I try to livestream to my YouTube channel, it always says: “embed setting was invalid” can you tell me how to fix this please I rlly wanna go live ;(.World of dollsVersion: 2.4.5

Falus advertisementThey advertise how you can how you can screen share games being played of your mobile devise while using this app but does not give me that feature anywhere with in the app. It does allow me to stream on to twitch using my front and rear facing cameras but not what I am doing/playing on the mobile device witch is what I need as I play mobile cod. Now I am doing this on my iPhone XS, I’m not sure if that is what causing this problem but the app does say it is compatible with my phones software so i don’t understand why it isn’t allowing the screen play to be used.1234567890asdfghjkVersion: 2.2.2

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