Insomnia Coach Customer Service

Insomnia Coach Positive Reviews

Pretty GoodI’ve really been enjoying this app and I’m not even using half the features it has. I have recommended it to friends. I love entering my sleep information into the sleep diary and seeing the trends over time as I work on my sleep hygiene. One feature I do NOT like is that the app locks all the sleep diary entries (no edits or additions) if you update your sleep time prescription even if you haven’t completed the entry for that day! It’s very frustrating because now I have unnecessary holes in my diary because I wanted to make the dialog box asking me to update those sleep times to go away. SUGGESTION: They should have a warning box instead that says if you edit any entries for your current sleep prescription it will undo it or that edited information won’t be included after a sleep prescription has been run for that week. Either way, let me edit my sleep diary please!.67bigbeeVersion: 1.2

Very effective free app for insomniaI suddenly began having issues staying asleep after Covid. Sometimes I would go 2-3 days without sleeping at all and rarely slept more than 6 hours per night. This went on for 5 months prior to finding this app. Lack of sleep made me feel miserable, and I began having anxiety and panic attacks. I consulted my doctor who prescribed Trazodone which didn’t help me sleep any better and made me feel even worse the next day. I tried to get an appointment with sleep clinics, counselors, therapists, etc and all told me they weren’t taking new patients. I was so desperate for help and sleep and feeling so terrible. I found this app and did not have high hopes that it could help me. I was amazed at how well it worked. After getting through the first week of logging my sleep schedule, the sleep coach made sleep and wake time recommendations. I was going to sleep, staying asleep, and feeling 100% better within 2 days. It was amazing, and I am so thankful for this VA program! I truly feel like it saved my life. Lack of sleep had taken me to a very dark place. Thank you to the developers of this app for providing a way for people with chronic insomnia to help themselves..Mick spoonVersion: 1.2

Helps me learn more about my sleepMy doctor recommended this app to me. It has helped me be more disciplined about my sleep efficiency and improve my sleep drive. I learned that it’s okay to wake up a bunch in the night as long as you go back to sleep - which is great because I never sleep straight through the night. I wish there was a way in the sleep diary to indicate that I got out of bed in the middle of the night after being awake more than 15 minutes. All I can enter is how long I was awake and the app assumes I was in bed that whole time and chides me for it. Otherwise I like all the features of the app..Heiders4Version: 1.2.1

Pretty Organized Tool.It is very useful for if your concerned about having Insomnia. I was concerned about if I had it so that was the main reason why I downloaded the app. I would recommend fixing the thing in the sleep diary because I think there is a bug. This app is very educational with lots of accurate information. If you are concerned about Insomnia or trying to go to sleep then this app is a great fit for you..Popular333333Version: 1.2

Changed my lifeAfter 2+ years of insomnia, following the protocol in this app for 6 weeks has eliminated it. It wasn’t easy, but it was worth it. This app changed how I understand sleep. Now I have an extra 4 hours of life every day and I don’t wake up miserable or try to “catch up” on lost hours during the day. Instead, I’m living my life more fully, which makes sleeping easier too. It’s a virtuous cycle. VA, thank you for making this app and helping me get my life back on track. I’m ever grateful..InterneticallyVersion: 1.2.2

Cured me. I’m sleeping pill-freeI cannot say enough about the effectiveness of this app. I’ve been taking prescription sleeping pills for about 14 years and tried to get off them many times but could never sleep through the night. After following Insomnia Coach’s behavioral modification plan for 2 months I now sleep through the night with quality sleep. It does take discipline and you do have to make changes to your nightly routine. But for me, clean restful no-drug sleep is absolutely worth it. I highly recommend..WatajemVersion: 1.2.1

Amazing free resourceSleep is THE most important thing, it should be everyone’s first priority. This app is free and it can help you find patterns / problems through logging your sleep- It only needs 7 days of data in order to provide helpful recommendations. Under the tools tab, you can also find various tips, and there are even guided meditation/relaxation activities. The app’s not perfect but it’s a good solid option..SleepyKat99Version: 1.2

Give this a try if you have insomniaI struggle with insomnia and felt pretty desperate and out of options when I downloaded this. I’m a physician so thought I was doing everything right about sleep hygiene and while I did a lot, this app still really helped. If you do your best to fill in your sleep diaries and follow the recommendations, you’ll likely be sleeping better. I definitely benefited from this app..Mritz123Version: 1.2.1

Family NP big thumbs upAfter over 20 years working with sleep problems, thanks to you, I have a tool that works. I tried it first before recommending this to my patients. I went from sleeping 3-4 hours of interrupted sleep to 7-8 solid hours. What a relief! I never wanted to try medication for myself due to the significant associated risks. This is the better choice. Thank you!.Lace9678Version: 1.2.1

Please add a dark background feature!This is an app to help people with insomnia and even has exercises to use at night if we can’t sleep, yet there is no option to make the screen backgrounds black within the app. So we have this bright white background blaring light into our eyes which we know wakes up the brain. That is counterproductive. Please fix!.E GioVersion: 1.2

Works for Me!I stayed with the full program, which was 5 weeks of daily diary entries and slow, sometimes difficult, behavior changing. They were incremental steps toward understanding and practicing better sleep and awake techniques. I’m grateful for access to this free program and the wonders it created for me to have better, more sound sleep..ArleneTwinVersion: 1.2.1

It’s a good start to build onI find some of the guided meditation very helpful. Also, that it’s not subscription based like Calm or other app. My only issue is it doesn’t seem to support wireless headphones? Cannot get the meditations to play through ear buds. Please keep adding other guided meditation and offering more variety of time lengths..Nov8fVersion: 1.2

Some issuesI’ve just started using this and note a couple problems. The “Progress” tab doesnt accurately reflect the data I entered, it shows fewer “time asleep” hours that I entered in my diary. I got my first recommendation, which was to go to sleep at 1AM in order to wake up at 5:30, which would give me 4.5 hours of sleep, about 1.5 hours less than the average sleep I had recorded in my diary..SchneidercarrieVersion: 1.2.2

AnnoyingThis app chastises you when you wake up too early and can’t fall back asleep. “It’s important to wake up at the same time every day,” it says. Well, if I could do that, I wouldn’t need the app! Doesn’t give enough help for when you wake in the middle of the night and can’t get back to sleep, or when you wake up too early..WhmscllVersion: 1.2.1

Didn’t account for a lot of variablesThis app says use your be only for sleep and sex. That’s fine, but it doesn’t account fir sex in the diary, saying I need to go to sleep shortly after going to bed. It also set my sleep time at 1:30 am when I often wake at 5 but want to wake at 7. I’m looking for eight hours, not 3 ½. And there is no customer service..Robert in TexasVersion: 1.2.1

Fantastic Free ToolThis has been a life changing app for me. The first 2 weeks are not easy, but the long term payoffs are huge. I’ve been sleeping pill free for a year now and maybe 95% of the time sleeping through the night and waking up feeling refreshed..Khaffer2Version: 1.3

Nearly PerfectI was skeptical at first of staying up later to sleep better. Three weeks in and I am sleeping more efficiently. 4 stars because I cannot use some of the tools via bluetooth earbuds. Wired work or phone’s speaker.Chaos 05Version: 1.2.1

Life-changingThis app changed my life. After 15 years of chronic insomnia, I no longer wake up for hours in the middle of the night. The particular sleep rules were new to me and they work. I am forever grateful..Mere7715Version: 1.2.1

So tired!I’m on the 5th week of the program and I understand that it wants me to stay up late to get tired enough so I can sleep better. However, it doesn't let me sleep more than 6-6.5 hours and I’m very tired as a result. Is this part of the program? When will it allow me to sleep more? Thank you..LJ1964Version: 1.2.2

Sounds CBTi fundamentals, dark mode neededTrying to use this bright app when I’m supposed to minimize bright light is counter productive..HemothoraxVersion: 1.2.1

Excellent App! 5 StarsThank you, Dept of Veteran Affairs. Insomnia Coach is very helpful, and one of the best apps on my phone. With diligent use, the CBT-i exercises and procedures are very effective. I’m learning to sleep better without fear..Mimosa1036aVersion: 1.3

Wireless headphones?Please fix the compatibility with wireless headphones. It's frustrating not to be able to use it whenever/wherever I need it. The tools are beneficial to my fight with insomnia, BUT could be better with wireless compatibility..1rube1Version: 1.2

Not great if you have young childrenThis app looks great, but is assuming a lot of control over your schedule - it looks like it will be very hard to follow all the advice if you are taking care of younger children..SuzfeeVersion: 1.2

Works great ….. BUTIt would be a great help if the app would sync between devices (IPAD and IPhone. What apps these days don’t allow you to sign in and sync between devices..SecondmacVersion: 1.2

DownloadIt won’t download i don’t know why.LumbeevetVersion: 1.2

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Insomnia Coach Negative Reviews

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