Camera Remote Watch Customer Service

I downloaded this app to my iPhone 8 Plus. It loaded up right away. I clicked ‘allow’ for permission to access my photos and my camera. I clicked open the app on my Versa 2. I tapped on the camera icon as I was holding up my phone. The app activated the shutter on my phone. No problems whatsoever. I look forward to using this with my selfie stick or to do group photos that I’m in, or maybe just instead of using the button on my phone.

This is a simple remote shutter release that works with my fit bit. It is very basic as far the camera functions go. You are able to tap on your focus point but you can not lock and adjust exposure.It works well. In regards to the other earlier reviews, if your watch doesn’t have a camera built into it don’t expect an app to change that.

It does work in iphone 11 pro and forunner 955

If you expect this to turn your wrist into usual low cost remote camera shutter, you would be disappointed. It doesn’t work with the iOS camera app. It runs its own and very limited camera app.

Have a Garmin Epic and the camera app on the watch will trigger the shutter on the phone. Must use the companion phone app which is very limited and has to be purchased . Would be nice if you could also start a video on the phone. Make sure the watch and phone are connected.

This App. does work occasionally, but it’s not reliable even when your on a hi speed WiFi connection . To use you have to wait for connecting to phone and Fitbit sync. once and if it connects, it then works.

The camera on your phone does not go with this. The pixels look as if they came from the very first digital camera were made. Horrible! Would not recommend this at all. I wasted money!

Paid, downloaded, then saw “not available” on my Fitbit when following the directions afterwards. Waisted time and money

Save your time, let alone your money. -No support for wide angle camera or alternate camera modes -takes up to 10 seconds to take photo -will not take photo at all sometimes -requires wifi to take picture -User interface is non-existent It’s a shame there’s not a better app for Garmin Watch's to take photos with.

Uses its own camera app, not the iPhone camera app. Cannot adjust settings, aspect ratios, video. It’s okay if you just want a selfie.

I just recently got a Fitbit versa and have purchased this app along with it because I was under the impression my fit bit could take pictures with out using my phone. This app requires you to have your phone with you while using the Fitbit, as the picture is being taken using the phone camera shutter. Basically this app is good for group pictures when you need to remotely push the shutter button. Waste of my money and very unclear directions. Do not buy. If I knew I would need my phone to take the pictures, I would have just used my phone in the first place...

I first synced the Fitbit app with my Versa. It’s important to Keep the Fitbit app running in the background. Open the camera remote watch app on the iPhone. Open on the Fitbit camera remote app. Take a picture remotely. It’s a little slow connecting which is why I’m giving it 3 stars.

Who would think that you would not need your phone there’s no camera on your Fitbit this is good if you take group shots or selfie’s from across a room or something Would be If you had the option to turn off the shutter sound

I picked it because it was the first camera app in the Fitbit gallery. It wants too many permissions for my liking. Run in background, access the internet and access to ALL of your photos. It only takes a pic. You can’t trigger it to record a video. I’m glad it only cost $2. I deleted it right after I tried it.

The app doesn’t work with my iPhone and Garmin Venu Sq at all. Followed all steps. How do I get a refund? Also, even if it did work, it doesn’t use the iPhone camera which has advanced settings, like Portrait, so what good is it if you can only use a dumbed down camera. What a waste of a good idea.

The video and FAQ on developer site are not well done/written but at least give hope that this app will work after a little finagle. It won’t. At least it’s only $2 but it’s not worth the hassle even if free.

Tried using this with my Garmin and won’t connect. Emailed to troubleshoot with no luck. Don’t waste your money.

Every time I try to use it it says it can’t connect to my phone and there’s no way to request a refund. 😡

I followed the directions and cannot get it to link. Very disappointed.

Don’t bother. Thought it would be an easy app with a quick setup. Followed the video and the FAQ. All to no avail.

Phone has to be on, camera app has to be on!! Guess what?? Apple has a 10 second delay for free!!!

Waste of money should refund

Provided you have the right specs, it works, but it could be a lot better, especially with a pay wall. The UI could be a lot better, and there’s a locked aspect ratio for the photos you take on the app.

Doesn’t work with Fitbit Inspire 3, even though it’s supposed to. Complete waste of money!

Very bad

Bad

Takes FOREVER to connect to phone. Your 3 seconds becomes 30! Unusable as another reviewer stated. I’ve requested a refund.

A great idea. However, despite following the directions in more then one occasion, I still cannot get the watch to connect to my phone. Disappointed.