The Home Depot, Inc.Workforce Tools Customer Service
This application will provide mobile capability for users to have a centralized experience to view time cards, review schedules, and submit time off requests across various workforce management platforms. This application will integrate with any user's designated workforce management system and is easily configurable to provide a seamless workforce experience.
Workforce Tools App Comments & Reviews
Workforce Tools Positive Reviews
Priceless utilityI am very impressed with this app. My last job had no such thing and it was honestly a Nightmare trying to keep track of, and request time off, even sick time. The schedule was always being changed then changed again, employees couldn’t view their schedule except for a paper Copy posted at the store, no one could take a photo of it so if u forgot to write it down, u were screwed. This app. Is beyond amazing, all of those issues, and many more I haven’t listed have been resolved in this platform. It has all the essential information one needs for everything related to your job. All important info is condensed and streamlined into a simple, concise, easy to use interface. All relevant info can be accessed immediately and with navigational ease. All in all, I can’t believe anyone can preform at their highest possible level in their position without this app. Must have, if your employer doesn’t have it or an equivalent, highly suggest it..Version: 2.10.2
I love this app.This app helps me out so much I’m checking my schedule and allows me to check my attendance (although it’s always amazing, I’m always on time 😁) it allows me to change my break time and my days off all on my phone. It allows me to check my paystub to take a screenshot or print it out whenever I need them. It keeps me updated if I missed a punch at work and make schedule requests off right at my finger tips. The QR badge to clock in and out with there is another app that allows the badge to be displayed on your phone as a widget to allow it to be easier for clocking and and out. I highly recommend this app for anyone in the work force that can have access to it, USE IT!!!! Thank you to the awesome programmers that made this thank you lots..Version: 2.2.0
Logging into workforceI understand the need to have good security when doing procedures on secure websites, but I feel the number of redundancy to get into various areas is not needed. For example to log into In focus to do our monthly session, we have to enter the same passwords and ID twice. If someone has that information once it doesn’t take a wizard to figure to use it a second time. Another issue I have is when creating a new password, why is it that we are locked out of everything for over 30 minutes at a time when we are probably logging into the time clock at the beginning of our shift. In talking to a number of programmers that I have known from my previous jobs, they have never run into that issue before and certainly don’t understand the reasoning behind it..Version: 2.13.0
Partial days offI think this new system is both well received and works well for the company and the employees. I do miss from the old system where you could request a partial day off. That way you could do a doctors appointment in the morning and have time to work in the afternoon evening. Also, I’ve been having issues where I have one hour lunch hours as my preference but I’m scheduled half hour lunches, it still shows one hour preference but again I’m receiving half hour lunches it’s not every week it just throws in about every second or third week..Version: 2.21.0
WorkForceI like some aspects of WorkForce, especially being able to request days off weeks in advance. This is very helpful due to outside meetings and doctor appointments. I do wish the program would update faster. There are occasions in which I punch out for lunch and forget the time. In the previous program, I could check my 'time card' to see what time I left. Overall, I believe it is a improvement over the previous program..Version: 2.2.0
Was a decent app that left a bit to desireWas pretty decent however I feel it left a lot to be desired. I don’t know exactly what but I feel like it needed to have a lot more of the one phone productivity apps so that when an associate was unable to utilize the one phone your personal phone would be a decent back up. And now I say was because as of the latest update I can’t even log info even after deleting several time and resinstalling when signing in I just receive a message stating the website is I longer available. Such a sad day as I’m probably going to be very early or very late tomorrow seeing as I relied solely on the app for my schedule..Version: 2.6.0
WorkforceAs a 12 year associate tools such as workforce are ver beneficial to all associates. I do believe that it can be used as a subliminal training tool without an associate even realizing they’re being trained which increases their knowledge of store operations, builds upon the customers experience within our walls. This in turn causes investors to seek us out because the shopping experience is so amazing our company’s shareholders rejoice with their return on their investment into THE HOME DEPOT. Here’s an example, we have conditioned our associates to use the scanner to clock in, the associate is focused on the scan cube, put a short TEACH at the top or bottom and you have begun a training process that the associate willing learns from ! I have many more suggestions, just contact me anytime ! Jeffery L Smith #2021 Seymour IN. * Copy On File*.Version: 2.6.0
Add specific position for shift offersI like that we can offer up shifts on the app but it’d be nice if we could see what positions specifically are being offered for the shift rather than just the general department. For example in Cashiers, a smaller text underneath the main position could be put that says either (mainline, pro reg., or sco). Many times I claim it and find it’s a position I can’t do because of my disability and have to switch places with other coworkers and I feel bad for them because they come into work thinking they have their position already assigned..Version: 2.23.0
IntuitiveWorks well the calendar format is a little clunky. Seems to be written for desktop viewing. Most user a cell phone though. Choppy week view an missing two week view or two month view would be nice built in. Request days off should have a day through option. Login are not consistent. Sometimes touch or face log in fails. When submitting request time of day range input needs to have better selection days are mostly in sequence..Version: 2.9.0
Great appEasily to check my schedule and helps me to b on time to work... plus it has a lot of other features that is good like requesting days off for vacation easy to send in for a request . This app is always improving and it’s keeps on getting better all the time... good job guys! Some people use this app to punch in also I don’t, but it’s nice to hav that as an option. I’d give this app another star but it won’t let me ....Version: v2.10.1
Very functional, very clear, easy to useNot bad. Decent launch, and many improvements as time as went on. Broke workday. Still haven’t been able to get into that, so thanks (don’t think that was this app that did it). Otherwise, easy to see, easy to use, easy to understand. 5 out of 5 because I’ve never seen an scheduling app for a job I’ve had that has worked so well. Keep up the great work..Version: 2.2.4
We still need access to occurrencesWe still have to login to my apron to view occurrences. We should just be able to view them on this app. I got an occurrence because my manager didn’t put in my sick time when I called out. Because I didn’t see it right away we couldn’t get it reversed. If we had access to it on the app it would be more accessible..Version: 2.2.0
Only one problemYes, the only problem is how often it’s down. Particularly if I want to use sick time to come in late. I currently have a late-in because the system was down and I didn’t ask my manager to make an adjustment soon enough. I have also wanted to put in for a day off when the system was down and forgot to go back and do it. That’s on me of course, but it’s still frustrating. That said, using sick time has come in very handy—sometimes when I’m just running a little late. But one morning I was on time till a driver struck my car and sped off. Or when I had a leak in my bathroom and I had to be home for the plumber. In the past, usually the whole day was written off. But now I can deal with the situation, and get sick pay until I come in and work the rest of the day..Version: 2.23.0
Very impressive app.Honestly, with my experience with Home Depot systems, I didn’t expect much from the app. However, I’ve been thoroughly impressed. While the user-interface can use some refinement in the user-experience area, the app as a whole provides great information along with great usability. I especially love how I can see my new schedule and clocking in via the app. Seeing my vacation and sick time. All quite easy to dine in the app. Well done Home Depot..Version: 2.2.4
Needs workI check my schedule for the entire week, each week- but when my store updates/changes my scheduled hours WITHOUT discussing it with me, I should ABSOLUTELY get a notification to the posted changes. This wasn’t an issue before… Lately this application is on the Fritz. I have the most updated software for my device and this app, but it is logging me out every time. I have to log into it 6-8 times a day. Previously I could go months without issues..Version: 2.14.0
Logging offAlthough the app has almost everything one needs regarding scheduling, the constant logging one out is getting annoying. On the Home Screen under “associate login” button, it says one will remain logged in until the password is changed, which im sorry to say it’s not true. Everyone at my store is getting annoyed about using the app since the constant logging in is getting irritating..Version: 2.8.1
Great App!I love being able to access my paystubs on workforce and all the other neat things I can do! I just haven’t figured out if I can change my tax deductions on here yet but I’m sure if anything full version on the computer might possibly work. Anyways it’s a great app regardless of that and I love being able to clock in with a simple electronic step like with workforce!.Version: 2.13.0
No longer availableNo longer available after my iPhone had a software update, all my other apps work but not this one so now I have to carry 2 phones to get my hours or to see if I logged in or out . Very inconvenient besides people at work think I am a drug dealer because I have 2 phones . Come on people fix the problem..Version: 2.6.0
Jamilah YaminahHelllo Team, I will believe in you all, no matter the daily task we fight together to complete. I will continue to earn common mutual understanding. And if it ever seem I do not, I’ll resume as is and pick up the paste too and help you all continue to “WIN”, first! - I appreciate being apart of such an strength wise and building together force, and I will always honor the opportunity!.Version: 2.6.0
NotificationsIn the past, ‘notifications’ was enabled which allows us to know when our schedule changed, and/or when time off requests were approved. With the constant changes that are being made to our schedules without notification from management, it would be great to resume the feature of ‘notifications’..Version: 2.29.0
So convenient!!!It’s so easy for me to check my work schedule, request vacation, time off and see all my time related info all in one place. I don’t have to call my job if I forget what day or hour I’m scheduled for the following week when I’m making doctors appointments or any other necessary appointments. So convenient!.Version: 2.6.1
Convenient for the most partI enjoy using Workforce. It’s very helpful. The only thing I don’t like is that I have to sign in often and it’s on my phone. A lot of my apps I don’t have to keep signing in. When I go to use it to punch in quickly now I got a sign in, so that’s just wasted time. So that’s frustrating. If you could do anything to make that better that would be great. Thank you , Jennifer DelRosso..Version: 2.6.1
First ImpressionEven though this is the first day of training for me.😁 Yesterday was orientation. I was over joyed by the kindness, from every individual! Everyone was so helpful to me! When I left, I was filled with so much excitement, and couldn’t wait to go back the next day! 😊 I just want to tell everyone Thank You! And a big shout out to Laila for helping me get this job! Looking forward to working with everyone at 0778.😁.Version: 2.6.1
Work schedule printing thru appI am hoping soon that we have the capability to print our schedules from the app. If the app fails, it’s going to be tough to acquire our work schedules. Since the website schedule has gone away. Otherwise, currently I have to write down on my calendar blotter my hours..Version: 2.19.0
Error message!Many times I am at home or at work and I tried to schedule days off and hours off, but the app comes up with a message saying I can’t complete that at this time try again later. I find it Very annoying. This signal is poor at work but at my home I have a very good signal and I still get that error message on occasion..Version: 2.3.0
NotificationsThis app is very useful & helpful with checking my schedule, attendance and requesting days off. But I don't get notifications at all from this app when they change my schedule or when the new schedule is updated. I have to check it mostly everyday to make sure it hasn't changed. Please fix this!.Version: 2.23.0
PTOI like the app, however, for my company Home Depot, when I request time off, apparently this system doesn’t talk to our payroll system, so it doesn’t pay you, it just allow your request to be made, and you have to request to be paid for your time separately! If not for that, I would give it 5 stars!.Version: 2.2.0
Easy To Use And Handy To Have!Work Force is a great tool. It is easy to use and among the many uses of this tool, am able to see my work schedule for the next three weeks, when I have clocked in and out, and the number of hours I am working or have worked. This is a five star tool!.Version: 2.25.0
Punch away at easeMade life easier . Can see schedule once posted , request for days off ,check last punch ,get notifications about paycheck . All in all very easy to navigate . Downside sometimes doesn’t connect to Wi-Fi and has to be restarted to get the latest info ..Version: 2.9.0
Schedule request issues***I see that there was recently a bug fix related to scheduling request errors, unfortunately that problem is still occurring, I’ve been trying to request a particular set of dates for a week now, I keep getting an error..Version: 2.14.0
Good overall, but has a glitch in the requested off sectionGreat app, but recent update doesn’t allow you to view the status or history of your requested time off… I think it’s a glitch. I made a request off thru the app, then found out a few days later it didn’t actually submit it. Other than that hiccup I really like it..Version: 2.2.0
Easy to useThis App is so easy to use and such a convenient tool when checking your Home Depot schedule. The new feature exchange is also an easy and convenient tool when looking for coverage. I highly recommend using this app for your schedule needs..Version: v2.10.1
Easy and convenientI really like the WF app. Very easy to keep track of my schedule. I like the last punch feature to easily confirm that I punched in or out. Scheduling time off or vacation requests is easy to do. I like the UPC to punch in. I’ve made a screenshot shot of it so it’s easy to access in case the internet is unavailable..Version: 2.9.1
Work Force ReviewThis app is WAY easier to navigate and see my schedule than any other scheduling app I’ve used before this. It’s also easy to put down my days off instead of having to start an email to send out. So thanks to this app it’s made my life easier..Version: 2.12.0
Good when it doesn’t break downI like how i can do basically every employee action on this where other companies force you to look on their site or other apps (specifically me@walmart) but you guys gotta fix the system very rarely has something not broken on me and forced me to wait a minute, sign back in, or just come back later. Great app but can’t use it a lot of the time.Version: 2.24.0
RequestsIt would be nice to be able to add a note, when requesting a day off or a half of a day off so that if you need to be off during the day, but can work at night, or can work at night, but not during the day can be reflected in your request so you don’t have to take the whole day off When it’s not necessary..Version: 2.27.0
Was loving workforceWhy are we having to log in every single time we open up workforce now?? I hate that 1 part of it. We sign in all day at work, then at home we’re still signing in. Everyone is frustrated with this part of it now. Everything else gets a 5 star!!.Version: 2.5.0
WorkforceA great way to check your schedule and keep on top of things . Nice job for employees to have access to their work assignment bravo for all the other contacts too. Keep up the good work thanks very much John S. Johnson and all around Employee as required take care. Ps. All around great bunch of coworkers and managers.Version: 2.2.1
Info at a touchI like this app. Just wish it would not log me out constantly or freeze up when I refresh the page. I love the information it contains but HATE having to constantly log back in! This didn’t used to be an issue. But with “improvements” came frustrating problems..Version: v2.10.1
It’s okayIt’s sometimes slow and takes forever to load but it works. Wish they could make like a option for like posting shifts, so someone else can pick up hours if they’d like. I know H‑E‑B uses a work app like that. I think it would be much easier because finding a manager and having them to input it takes forever. Either the Manager is occupied or they forget to input it..Version: 2.2.4
Electrical associatesI am enjoying my works with our customers & & try to helps him out also I am doing with my supervisor & all the co friends & play the team roles & I am glad to works with everyone & keeps it’s up also thanks for give me the opportunities to serve my abilities to s provide the best service 👏👍.Version: 2.2.0
Department supervisorDoes not open for many associates in our store 7253.Version: 2.7.0
AssociateAll sudden the xchange tab is not loading shifts for me to pickup . Work say they are aware it’s issue w people when is the turn round time to fix ridiculous.Version: 2.34.0
AssociateFriendly.Version: 2.29.0
WonderfulWonderful.Version: 2.29.0
WorkforceAn easier way to book days off and accept days. Good job!.Version: 2.27.0
Great jobNice and simple . Not too complicated to figure out. Thanks.Version: 2.27.0
BESTEST"This work app is an absolute gem! It keeps me informed about my schedule, and even reminds me about my days off. I love how it seamlessly integrates all aspects of my work life, making it incredibly convenient to stay organized and productive. It's like having a personal assistant tailored specifically to my needs. I can't imagine my workday without it!".Version: 2.27.0
Small inconvenienceI have to reopen the app to see my recent punch in..Version: 2.27.0
GreatWell done and thank you! Anyways, back to work..Version: 2.26.1
Très satisfaitJe suis de la génération des « aînés » et donc l’informatique ne m’est pas toujours facile mais je me suis habitué à Workforce, j’y trouve facilement mon horaire et si besoin c’est facile de faire une demande de changement. En vieillissant les rdv médicales sont plus réguliers et comme ils sont difficile à obtenir il devient plus important d’en informer mon employeur rapidement!.Version: 2.24.0
Very usefulBetter improvement than before. Recommended- when shift exchange is done user should get push notification who offered shift. Calling option to store directly from app Quick support link for app.Version: 2.17.0
Stop workingOften the apps stop working.Version: 2.20.0
CashierTo share shifts with others when not on shift with them is very convenient. In the past it has be difficult to switch shifts with someone. When doing an exchange or giving away a shift, does it have to be approved by a manager before it becomes visual for others to pick up?.Version: 2.14.0
A Good Work App.This is a good work related app. Not only can I person check their upcoming work schedule 3 weeks in advance. But I recently discovered that this can be used to book any days off ( holiday time) or request part of a day off for events like a Dentist Appointments..Version: 2.16.0
WorkforceIt’s very simple and intuitive..Version: 2.14.0
Excellent experienceGot information in time & every where. Thank you for all of your support..Version: 2.12.0
CalendrierJ’ai utiliser l’app pendant 5 ans la plus part du temps ça fonctionnait super bien mais le seul point d’amélioration que je pourrais ajouter c’est de pouvoir enregistrer l’horaire dans le calendrier par défaut de notre cellulaire.Version: 2.13.0
Easy navigationEasy to use and convenient way to track work hours and schedule..Version: 2.12.0
Needs updateXchange feature is now available at my store and some associates have it some don’t even though the app is up to date..Version: 2.12.0
Excellent work toolI love this tool because I find at my fingertips all the information I need!.Version: v2.10.1
Time offI’ve heard that WF is not reliable regarding time off and we should use other “routes”. I have just submitted a request through Workforce so it will be interesting to know if the dots are connected! It’s certainly easy to do!.Version: 2.10.2
Great app but needs a better support systemThis is a great app for all Home Depot associates but there needs to be a better support system. I contacted them multiple times about an issue with pairing my Apple Watch and my emails seem to get lost. Create an in app chat option with tech support or provide a phone number I can call for tech support..Version: v2.10.1
Time clockThis app will always kick you out after a few hrs have to sign in multiple times in a day.Version: 2.9.0
WorkGood.Version: 2.6.1
Seasonal associateExcellent communication for scheduling..Version: 2.6.1
Time off requestRequest time off more than three months in advance. The desktop version you can do this..Version: 2.6.1
The bestThis is the best app ever ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️.Version: 2.6.1
First time Im on it a couple weeks agoLove all the info it provides on one or two taps..Version: 2.6.1
Best app ever!!Great for checking my schedule and everything work related. I enjoy using it everyday. I’d be lost without it!.Version: 2.6.1
Amazing appAmazing app.Version: 2.6.0
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