Domino's Delivery Experience Customer ServiceDomino's Pizza LLC

Domino's Delivery Experience Customer Service

  1. Domino's Delivery Experience Customer Service
  2. Domino's Delivery Experience App Comments & Reviews (2024)
  3. Domino's Delivery Experience iPhone Images

Domino’s Delivery Experience allows you to track your order the moment it is placed until it’s out for delivery or ready for pickup!

FEATURES:
Create a Siri Shortcut to track your delivery and carryout status.
Enter the phone number associated with your order and track your delivery expert on a map and receive real-time estimated time of arrivals on when your order will be delivered. *
View a live map of where your delivery location is and the store's location.
Placed a Domino’s Hotspot® order? Locate where you need to go to meet your Delivery Expert while receiving real-time updates on your orders location.*

*Store participation may vary.

Domino's Delivery Experience App Comments & Reviews

Domino's Delivery Experience Positive Reviews

“Ok app” Should be OPTIONAL.Not having to waste time typing in addresses into your gps(for most orders) and tip tracking can be pretty nice. An “Ok” tool to have once you figure it how the app works. However, not everyone has the same phone with the same capabilities as others. Reimbursement for most having to change data plans or get a new phone is next to nothing. Some employees might know their town or city very well and don’t use gps. I know it’s almost 2020 but some drivers just aren’t as tech savvy as others. Delayed orders from technical issues and even more distracted driving are a result for some. Also, if the driver made a mistake with entering tips through the app and manager doesn’t catch it could be a headache for the customer, employee and/or store. Technical issues with the app open while your phone is connected with Bluetooth for calls or music can be annoying. Being able to prioritize the order in which deliveries are taken through the app (After dispatch from the store) would be convenient. With all of my observations using the app and getting feedback from fellow drivers my biggest complaint about this whole thing that this app should be OPTIONAL for the driver. I think the company forcing employees to use this app not taking into account personal/financial circumstances is unjust. This app benefits some...not all..Version: 2.9.0

Very useful but could use a few improvementsI’m writing this as a driver and I can say that I love the features this app offers that makes my job much faster and easier. However, a couple of suggestions: 1. The navigation tools don’t work unless the gps app you’re using is already opened. For some reason it puts up a loading screen and never actually loads. 2. Being able to change the order of runs in the app when you have multiples and accidentally enter them in the wrong order in the store. 3. When navigating back to the store, instead of map coordinates maybe use the actual store address? The gps actually took me to Burger King instead of dominos 😐 4. Maybe think about adding a scanner for credit cards? Sometimes customers don’t realize we can’t break big bills and sometimes their credit card information doesn’t go through and they are very confused when the driver gets to their house..Version: 2.8.0

I like it but it’s buggyI really like that I don’t have to look up stuff on gps any more it’s already there, it tracks my tips and gives you the option to contact them through the app if you can’t find them or the police if you’re in danger. Buuuuuuut it hasn’t been working for my iPhone since the first time I logged in. Also I don’t like that there’s no remember me option so that I don’t have to re-login after each time I close the app, too time consuming. Also (while I haven’t been using the app because it won’t let me log in) I keep getting notifications that the app is tracking my gps in the back round... don’t like. Otherwise it’s pretty neat..Version: 2.9.1

Working ok for driver butSo far so good for the driver, like how tips are transmitted to the checkout computer at the end of the shift. Needs a "last tip" showing at the top as well as the total tips. Green for cash and blue for CC last tip. That way I can log it in my book if I forget to write it down before hitting save. Also the save button doesn't work until I hit the "done" button. Also needs a reverse sort of the list of deliveries, last delivery at the top. Waze map doesn't seem to work but Apple maps does. Better if integrated into app. Also map is stuck on "north" all the time, awkward. When receiving a notification I don't think it makes a noise. Should be able to choose the sound from a list. Also should be a switch to disable "safe drive". Need an ability to show a driver profile picture and for me to type in a little bio and what kind of car I'm driving. Also didn't see any texting options like to text the customer that I'm stuck in traffic or they are the next delivery..Version: 2.11.0

Add milage tracking & maps, overall good startCurrently working as a delivery driver for one of the test stores in Scottsdale, the app had its problems at first but the major bugs such as the gps barrier being too small and it not sending you to the right address have been worked out. Overall the app is great for drivers but I wish it’d track your mileage as well as allow an input for managers/gm’s to add maps of complex’s for their store..Version: 2.5.0

Dominoes needs to issue phonesI’m the GM of a dominos I like this tool mostly because of the area my store is in it’s a bad area This way I can keep up on my drivers and make sure there ok that’s the up side to this tool. The down side is not all my drivers need to update there phone’s getting new ones or changing there data plans I think if we are to use this new Technology dominos should issue new phones to all the stores and at the end of there shifts the driver needs to turn the phone back In to the manager on duty..Version: 2.11.0

Sending messagesThe app works great for us at my store, but recently there’s been so many bugs and one of the main ones is we cannot send messages to the app from dispatch. It either does not pop up on their notifications or when they do open it because it came up on their notifications it won’t open a message. They tap on it and it clears the notification but nothing else happens. Don’t know how to fix this..Version: 3.18.0

Love the app, but hate it’s problemsPoor internet, lemme just lag out and crash, but I can handle no internet fine and just show a status at the top of no network. Trying to call a customer, you’re gonna lose the sounds coming from your phone until you restart the app. This one’s kind of new, numeric keypad jumps every time you hit a number to enter a tip..Version: 3.26.0

Need support from developers(domino’s employee) all of my co workers have their app working but it’s just me who’s app is different and does not let me to log in, while they are logging in they have country selection droplist on the top, i don’t have that and that’s the only visible difference. I can’t login please help!.Version: 3.22.0

Delivery DriverI really do like this app, the only part I find annoying is you have to login every day at the store, then login again with this app. I wish the app would automatically log you in when you login at the store. Also I wish it would show upcoming deliveries so drivers don’t need to keep checking the delivery screen..Version: 3.19.0

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Domino's Delivery Experience iPhone Images
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