Hinge Health Customer Service

I am so impressed with and appreciative of Hinge Health. I’ve always felt preventive healthcare would help people live longer, healthier lives with less medical and prescription intervention. That this program is offered through my insurance company gives me hope we’re moving in that direction. Hinge Health has helped me manage my neck and shoulder pain tremendously. The exercise programs are on point and the articles are interesting and informative. They have helped me stay focused on the importance of self care and taught me many things I didn’t know and even debunked a few exercise myths that I believed most of my life. The starter kit comes with resistance bands, motion sensors you can wear to track your moves, promote proper technique as well as allow the healthcare team to monitor your movement and progress (or you can choose to do the exercises without wearing the sensors), chargers for the sensors, a device stand you can put your phone or tablet, all in a carrying case to keep it all organized and mobile. One thing that just floored me is the fact I have a coach that checks in with me regularly, listens to what I say, and offers encouragement and the opportunity to speak with a physical therapist or medical specialist to address my concerns. I truly feel I have a team behind me giving me support, encouragement, and motivation. Thank you to all of Hinge Health’s wonderful staff. My journey to better health maintenance is primarily because of you.

I am a Personal Trainer and Corrective Exercise Specialist. Over the past 5 years, in addition to my own education, I have sought in-person PT for pelvic floor therapy and neck and shoulder issues. I have been doing Hinge Health for a couple of months, and spending way less time (travel) and co-pays on PT that I have in the past! I am saving myself time and money, and I am saving BCBS! Plus, my issues with TMJD are improving when I commit to the exercises in Hinge Health. I like the quality and progressions the exercises much better than any in-person PT I have received. At a 45MIN PT appt, only so much can be accomplished. With Hinge Health, you can keep digging when you have the time. I can also couple my PT with real workouts, so that I am doing my strength training all in one place. The articles are short and also very helpful. All exercises have videos and the ability to use your own camera. Again, this is a ton more support that you get with in-person PT where they send you home with handouts and little guidance. With Hinge Health, you have the ability to check your own work as you go along. I am truly amazed as someone in the health and wellness industry. I am also humbled by this. As a Corrective Exercise Specialist, I would recommend my client use this as a support if they had access to it. I can believe this resource is free to me with my insurance. Blown away!!!!

Hinge Health is an excellent resource available to take care of yourself and make a difference in your health and longevity. My doctor was talking surgery. To me, surgery is a last resort. Insurance provided the opportunity to participate in Hinge Health physical therapy as a starting alternative. Knowing that physical therapy can make a huge difference I signed up. Hinge Health provided an excellent solution and I can participate fully right here at home. HH provided targeted physical therapy in an easy to follow format that allows me work at my own pace while strengthening and rebuilding weak areas. With HH, I have eliminated 95% of the pain associated with my condition and am becoming stronger daily, thus nullifying some of the underlying factors that contributed to my initial problem. Building up your strength slowly, with the help of your coach and the exercises customized to your needs can make all the difference long term. HH provides everything you need including your own online coach to cheer you on and monitor your progress. I have been using this program, sometimes not as much as I should, and recently realized that I have achieved some core strengths and abilities that I have never been able to do, even when I was younger and in top shape. Challenge yourself and give yourself the gift of targeted, loving care. The work you put in is worth every minute. The pay off is a stronger you. Maybe even stronger than ever!

I’m very thankful my insurance offers this program for it saves time and money while being very effective. I have used it first for pain in my neck and then the specific pelvic floor health program. I like the access to both a therapist who you can have telehealth appointments with to discuss individualizing your plan and a health coach to check in and encourage. I have had significant improvement in both programs and continue to feel much better and stronger. I can stick with doing my exercises weekly for I can do them on my own time and at home. The videos they provide are great and the articles are very helpful and informative. I tell all my doctors about this program and how it’s helped me. I used to have urinary frequency and urgency and pudendal nerve pain affecting me when sitting. Where I used to have to go to the bathroom every hour each morning, with the urgency being painful, I can go three hours in between and the signal to go is not painful. The nerve pain that would flare during sitting periods has greatly reduced and I have easy stretches throughout the workday to do to help. Many days I’m not bothered by it even with long days at the computer. I know all my improvements have been from doing this pelvic floor exercise program that I have completed and I will continue weekly to do the exercises to maintain.

I started Hinge Health a few years ago for back pain when I felt sort of hopeless about it. I had gotten into a pattern where I would injure and then heal my back like every year and it was getting worse and worse. When I started hinge, I was very skeptical; the exercises didn’t seem that different or more useful than things I’d tried before. Some of them hurt or felt “weird” in a bad way. Not to mention the sort of neoliberal sadness of replacing an actual PT with an app… HOWEVER, I was impressed by how incremental the app could be, compared to seeing a PT every month or so. The support from the human Hinge coaches and PTs was AWESOME; they really helped me make adjustments to exercises that I struggled with and helped me figure out how to do activities in my life that I wanted to do but pain had been keeping me from. I started figuring out how to manage my pain much better, to the point where nowadays, I simply do a few movements if my back starts to feel iffy or a full set of exercises for a few days if I’m recovering from overuse or getting ready for traveling or something. NGL, it took over a year for me to see REAL, permanent improvements, but it has been now about three years of no back injuries, no wincing to get out of bed, no having to sit weird on the couch to have a conversation. That feels MIRACULOUS to me, compared to how things were for the TWENTY YEARS before that. This app might not be for everyone; I think you need to have some basic body awareness and the articles (which are mostly awesome!) do contain some diet/weight-loss stuff unfortunately, which could be triggering for ED/body trauma folks!!

I seriously love this app! I got it because it’s offered through my insurance and I had been struggling with tight hips/legs and figured it was worth a shot. The quality of the videos is so wonderful. It’s very adaptable, tailored to your needs, and just high quality. I didn’t know what to expect when getting this app but it has surpassed my expectations. Normally when I try to stretch on my own, I don’t know what to do and I’m not effective at it, but this takes all the guess work out of it and I can really feel that it’s working the areas I need. If I read a review like this I would have thought the person was just being told to pump up the app, but I truly love it and have been telling my friends about it, too. One thing I love is that this connects to my Apple Watch so when I do the programs, I get credit towards exercise on my circles! LOL To sum it up, I have been such a huge fan of this app. There are so many options, directions are clear, you can tell that so much effort was put into making this a quality app. Oh! And just because I told it my target area was hips/legs doesn’t restrict me to only having those programs. I have access to every topic of stretches and things so when I want to change it up, I can do an arm workout too! Love love love hinge health!

I had done PT for a torn meniscus and realized that I had to keep the work going after PT ended to maintain my progress. I was struggling to be consistent on my own and identify new exercises that progressing with my improvements. I was falling off and my pain level increased. I was frustrated and demoralized. I took advantage of the app provided through my insurance. Through consistency I am back to longer walks, biking, dance sessions and more! The education passages at the end of each session have been so helpful particularly when I had a flare up. I’ve had flare up’s thats been attributed to arthritis (Uncle Arthur has been uninvited from the family reunion 😂) and this practice continues to provide benefits! I regularly go to the gym and workout in my own now AND I still find it invaluable to keep up this practice as my PT continues to modify my exercises to continue to strengthen the chain. I remember when I didn’t think I would ever walk with out pain, stand up with ease, or even get up off the floor again! Combining the app workouts with regular activity and exercise, puts me well on my way to pay personal goal of dancing and performing for hours again. It has been a journey to get back to the active lifestyle I’ve always wanted and my body craves! You can do this too!

I’m using this to strengthen my back. Point based workouts allow you to work your way up to gradually more challenging workouts. My invitation to use this app came with two Bluetooth sensors that measure your movement and can tell you when to start and stop each exercise, and if you are doing the exercises correctly. You also get useful information about your body and how your pain system works. And you get matched with an online coach to help you along. I wish there we a way to add workouts for other parts of your body. I recently injured my shoulder and went to PT. I’m not at 100% so it would be nice if this app could give rotator cuff exercises. It would also be nice if you could reset yourself to a lower level If you suffer a setback/injury that prevents you from picking up where you left off. I was up at level 14 and then crashed on my bicycle and had to take 10 weeks off for my ribs and shoulder to partially heal. I took myself back to level 7 but I’m still accruing points, and the app just moved me to level 16 - there’s no way I could do the level 16 exercises. Just a few minor tweaks would make this an excellent app for providing exercise guidance. I really like that it remembers all the exercises - you just do what it tells you.

I received a letter in the mail with all the information about how to be a member of hinge. During that time I was very desperate because I had a hip and leg pain for almost two years. I had a tailbone fracture and after that fall I started experiencing excruciating pain. I wasn’t able to sleep because of my leg pain and if I laid down in the right side hip the pain went worse. I wasn’t able to walk because of the pain, so I decided give an opportunity to the app. My surprise was that the app is very good. I have a coach and physical therapist that helped me with my exercises and any questions. The exercises are according with my condition is very easy and convenient because is something that you can do in your home. I spend around 10 minutes doing my routine. Hinge sent me everything I need to do my exercises a yoga mat, a phone holder, bands and enso a device that help to control the pain. The coach and PT sent me messages frequently asking how I feel with the pain, my routine and to resolve any question. They are no AI. Since I started hinge a few months ago my hip and leg are better and I’m able to sleep good. And if you need to have an appointment with your coach or PT you can do it. I recommend hinge is the best thing that happens to me.

Hinge Health was a god send when it was mentioned and offered to me. It helped me to work on my hip through physical therapy type exercises online, and I was even partnered with a coach. It helped me to get tone, balance, and functional use back into my daily life. Hinge Health focused and layered it’s exercises for my specific situation. I have made improvements and have even gained strength and stamina back enough to return to the gym, as well as to do hiking and gain back basic everyday productivity. The greatest benefit for me has been avoiding hip surgery, and I credit Hinge Health for that accomplishment. My only complaint is that it has run out of new exercises since I have started as it only has 40 lessons and now just repeats the last lesson for me. The other comment is that they did an upgrade that wasn’t an upgrade, but rather seems like a down grade because the achievement and recording part that charted accomplishments have never been upgraded or back online again, even though it keeps saying it will be done soon, it never yet has been back, and it has been months. It was a motivating component that now is lacking. Overall, Hinge Health has been a very helpful program to me and I am very thankful for Hinge Health, and my Hinge Health coach.

So, a year ago, I was in a back brace, and using a cane to walk. I was just off of a walker I used for 2 months. I had spinal fusion of 3 lumbar vertebrae. The year before that, I had a very painful shoulder surgically reconstructed and the bicep on that same side reattached. Four years ago, I had hip replacement, then a year later the second hip replaced. Most of the problems were from genetic osteoarthritis and osteoporosis which went undiagnosed for years. I was a very active person, a runner, dancer, choreographer,acrobatic, I led fitness classes Zumba, Cardio, Yoga style stretching, and a class called Matter of Balance teaching older adults how to be aware of trip hazards and exercises to build strength and balance. I had physical therapy for a few weeks after surgeries, but I was still stiff, unbalanced, and discouraged. I got a notice from my insurance about Hinge Health. I decided to try it. I have been exercising with Hinge Health support for almost a year. Some days and weeks were better than others. I was supported not only by the videos, but educated by the articles on body and fitness, and encouraged by messages from my online coach. If I had questions, I got answers. “Motion is Lotion”, “Move it or Lose It”, “0ne Step at a Time” I told myself over and over. Within a few months my limp was gone, a few more months I could get dressed while standing up, now I can bend over to put on my shoes. My strength and balance is returning and I feel so much happier being capable of doing things for myself and activities I enjoy. I still do Hinge Health about 4 times a week. It’s such good stretching! I am 75 years old and my outlook and capabilities are good! I am so thankful for their help and support.

I must say that I have been working with the Hinge Health program since 2021, but for three different areas which have all improved beyond belief. First, it was pain in my left foot which I would feel every morning when walking. I visited a podiatrists, tried creams and ointments, tried inserts in my shoes, but none of this worked for me. After a series of Hinge Health recommended exercises, all that pain went away. Then, it was my right knee, which I injured. I tried physical therapy, but it was too costly. After a series of exercises recommended by Hinge Health, which I still continue today, I’m 100% better with 100% mobility. Lastly, pain in my right shoulder is something that was so noticeable, it was difficult to push up out of bed. After a series of exercises recommended by Hinge Health that I still continue, I have very little to no pain with normal movements. I am a firm believer now that the older you get and the more simple movements you make, the better you feel. The staff is always available and very attentive to the care and progress throughout the program. I’m very thankful and happy that the company I am employed with invested in the program and made it available to all employees.

I had a back injury due to work for a year in a half. I have been just ok with pain and taking pain medication to get through the day when I return to work. My husband told me about Hinge which he was recommended by his job. He had done Hinge for a 6-12 month which help his neck and shoulder discomfort. When saw that it worked he signed me up through his job. I was skeptical and not sure what to do but the discomfort was unbearable so I a gave it try. It’s been 6 weeks and I am moving easier, sitting, standing and bending easier. Now….I do have tenderness but the article are very helpful after each session explaining about movement with pain and how to move to help with discomfort. I would recommend this to anyone with chronic pain because it works. Down side are the sensors. I use them during the sessions to targets the right moves to make. The difficulty in use is the connection and positioning. It makes your movement looks like you are not doing well…. even though if you are. It makes it seem as though you are moving well. The PT team are great I communicate my needs and they make adjustments to help the discomfort. The Hinge is great! Give it try what can you loss…do it because pain free.

For years I’ve dealt with sore wrists (an old yoga injury), but then fell and broke a bone in my elbow. Hinge Health has been so good for me. They actually matched me up to a therapist that had broken her elbow before, so she knew all the most effective exercises for me. Mary (my PT Therapist) is friendly and very knowledgeable. I can leave her a message anytime very easily on the app and she responds back quickly. We’ve also had visual meetings that allow us to check on my progress, or ask specific questions etc. The app is very reliable and easy to navigate. It walks me through every exercise session, with timing cues and verbal, plus video instructions so you feel confident you’re doing the right thing. I’m more consistent with my sessions being at home too; no getting ready to go to therapy. The app itself also has you add a brief note to your Therapist after every session; the communication is so good and easy. Right now the elbow has healed, but the wrists are a work in progress. The program Mary has designed for me is strengthening all those fine wrist muscles, in every angle, so I can get back to full strength, and she progresses my exercises as I progress. I completely recommend Hinge Health!

I have been using the Hinge Health app for several months. I have been dealing with back issues on and off for thirteen years. Hinge Health is one of the best tools I have found to address my issues. Each user can set their own goals for frequency of the exercise and flexibility “playlists.” Three sessions a week is a recommended minimum target but I am shooting for 7 a week. Making it a daily practice keeps my back and lower body flexible and capable for my daily tasks. I also enjoy the routine as a good start to my day. The audio and visually guided exercises are varied and increase in challenge and intensity over time. Wearable monitors that are Bluetooth linked to the app assist in tracking pace and range of motion. It’s like having a trainer in the room with you. I hear almost daily from a coach - that is clearly not a bot but an actual human in touch with my progress. Following each session’s routines there is a reflection or thought piece that encourages mindfulness, resilience and a deeper understanding of the mind/body relationship in pain and injury recovery. These are very helpful and I would think especially so for people who are just starting a journey of recovery.

I'm taking the time to write this review because it has helped me so much! I have had neck and back issues since I was 16 yrs old. I was diagnosed with fibromyalgia about 20 yrs ago. With the help of the coach and physical therapist at Hinge, I have a 10-15 minute work out I do 4-5 times a week. You can decide if and when to workout. I get up early so I can get it In first thing. If the exercise is too easy or needs to be adjusted, your PT or Coach is a text away. I've noticed these small movements over the past few months, have strengthened and relieved pain and even prevented it. For example, I couldn't sweep or vacuum or mop my kitchen floor without experiencing pain in my lower back after a few minutes in. Now, a few months later, I can do my kitchen, living room and bathrooms with little to no pain. If it starts to act up, I do some stretches that Hinge has taught me and my back pain eases. It's been quite amazing for me. This did not happen overnight but I have discovered little movements done correctly and consistently have made me feel stronger and healthier at 60 yrs old! My husband has noticed and mentioned that he thinks he is going to sign up for Hinge. Bonus!!!

I have had 2 knee surgeries, 1 wrist surgery, and 1 cervical spine surgery. I have had countless hours prescribed to me for PT and I did do a lot but it was impossible to keep up with the hours and the copays for the amount that would have really helped me the most. This program is a game changer! I thought I was destined for yet another surgery but the articles helped me hang on and push forward with the process and the fact that I didn’t have a copayment or a commute made it extremely difficult to make up an excuse to not do the exercises. The exercises were so simple and the videos and sensors helped me feel confident I was doing everything with correct form. It took a while to feel a difference but when I did, it was like a lightbulb turned on for my whole body. I don’t have ANY pain in my shoulder now. I had dealt with it for years and now it’s gone. I wish this had come into my life sooner. I am so grateful that I was able to conveniently switch my program over to my lower back to target my next area of concern. The app and this program is amazing! Thanks to my coaches and my PT team for the targeted and intentional workouts and articles. ❤️

This app is amazing! While it’s aimed at helping folks with severe back pain and issues I was not in that category. My issue was general tightness and discomfort in my back which I could not stretch away. The app with the guided workouts that progress as you do the work has been great for me. My back feels much better and I have been introduced to some new things like balance exercises. That’s something I never did before and frankly i struggled the first time it asked me to do a wood pecker but little by little I have improved on those meaning my balance and posture are better. There is a coach assigned to you for motivation and questions. This can be great for people that need it. The work is usually under 15 minutes so very easy to work into your schedule There are also great articles on everything well being like meditation. Lastly the app itself works great on all my devices so no issues there. My back is now back to 100% and I have taken many of the moves and worked them into my regular workouts. That said I still do the app workouts minimum once a week on slow or off days. It’s a perfect way to stretch out before a walk and to maintain.

The best thing that could possibly happen to me is joining Hinge Health. For me, in the beginning believing what they were telling me to do was difficult, move when it hurts putting it simply. I was doing to opposite which made all pain worse or overworking because I was angry at life, or the pain I was in. It made me feel good to know that I’m not alone. When reading other people’s stories of their pain experiences and how they acted, felt, their interactions with others, just showed me that there is hope. But! There is work to do, you get out what you put in. My personal coach, and PT work with me helping me understand what I’m going through and guide me to become stronger, more knowledgeable about my body as I face life with pain and everything that comes with it. I don’t like reading, but the literature that is given after each exercise is like receiving gold nuggets of wisdom. Hinge Health is a new part of my daily routine, not like gong to a gym and dropping membership. The benefits are seen as you progress, I’ve been in way less pain, spent almost nothing on medication and stopped having to go to the Chiropractor spending $100’s a month.

My company enrolled in Hinge Health and when I read what the program was all about, I was so excited. I signed up the first day and to my surprise, the customer service is excellent and this is coming from a woman who runs customer service and we have been JD Power certified for 11 years at my company. Within minutes of signing up, I received emails to get me started, a phone call and they send you a package of stretch bands a holder stand for your phone when you exercise, and a yoga mat. Okay, mind blown. Not only is the service great, the program is also. I have been suffering with neck and shoulder pain for years. I stretch every morning but the stiffness and soreness was not getting better. I explained my problem when I submitted my application and Hinge Health set up a daily playlist of exercises for my neck and shoulders and within 2 weeks, I could feel the difference. I have spoken to my Hinge Health coach about my goals and she was so supportive. Yes, a coach is on your team to motivate you. I have an upcoming appointment with my Hinge Health doctor and looking forward to speaking with her. I highly recommend Hinge Health, your joints will love it.

I have been using the app consistently for a few months. I’m doing the “neck” workout. The workout is 5-8 exercises, guided by a rhythmic tone. I start the exercise and close my eyes to follow the tones. Becomes almost meditative for me. This is not a cardio workout- but focused on flexibility and targeted muscle strengthening for the neck and upper back. Includes educational readings. I find this to be a well constructed program that has helped me physically and gives information worth thinking about. Importantly- the program is working for me. My arthritic neck and shoulders hurt less and my range of motion has increased. I am staying with the program because it doesn’t take long, I’m feeling better, and I learned I can do something positive to minimize and manage my discomfort without reaching for the Tylenol 😀 About a year later: I stopped doing the Hinge program after a hip replacement limited my mobility for activity for a number of weeks. After 3 months I recognized that I missed the program - my old symptoms of stiffness and limited range of motion were creeping back into my neck and shoulders. Feeling better back on the program.

This is my first time writing a review and I feel like they’ve earned every bit of it, I got in a bad car accident years ago and have had severe neck pain and mobility issues, I’m in my 20s! I thought I just had to live with it.. one day I kept getting emails from my employer mentioning a benefit they cover failed hinge health, after looking into it I signed up and within a week I was provided workout equipment, a health coach and physical therapist! For free! I’ve used the program on and off for about a year and a half, more on than off and I’ve noticed such an improvement in my neck mobility and overall day to day comfort, all of this to say IF your employer/insurer offers coverage it’s a MUST HAVE. However, I can see its limitations, it is all online and may not be practical for people who have life altering injuries, always see someone in person so they can get the full picture if you feel an app won’t fill the gap. Hinge also recently started offering a TENS unit that is portable, wireless and I’ve been addicted to using it! It’s nice feeling like I’m taking a step in the right direction with my health!

When I started using this app I thought I would have to have shoulder surgery. I had to have surgery on the left shoulder but fortunately the right wasn’t as severe. But over time my right shoulder has been getting worse and I really thought my only option was surgery. I’m so glad I found Hinge Health. I’ve been following the exercises for about 6 months and I’ve made so much improvement in my ability to use and move my shoulder that I don’t think I will need surgery. I’ve also started consulting with my Coach every other week and not only is my shoulder improving but I’m seeing improvement in making life style changes towards weight loss. Which has been a life long struggle, but with my coach’s support I’m starting to make changes in my diet and I’m starting to see weight loss on the scale! I gave this program a 4 because there are some minor issues with the app that could be adjusted such as the motion guidance is glitchy and I had to finally just turn it off, and a couple of other minor issues. But overall I would recommend Hinge Health to anyone wanting to reduce chronic pain and willing to make changes towards a better quality of life.

I fell on my knee years ago and wasn’t able to put any pressure on it at all…none. I found out about it and decided to give it a try. A little over 6 months in, I‘m able to put pressure on it! I’m not completely back to 100% yet, but I’m not completely done with my training either. I get a virtual health coach that reaches out and checks in with me. If I’m struggling with an exercise they help me with modifications until I can find one that will work for ME. I can do the lessons when I want to, wherever I want to. They send a travel kit with sensors to record your range of motion and provide feedback, as well as resistance bands, and a yoga mat. The education provided after each exercise is enlightening, reassuring, and inspiring. The virtual support group is WONDERFUL, and there is even a virtual physical therapist available that I can schedule an appointment with if needed. This program works, and it’s sustainable. I’m stronger and have muscle definition now, that I never have before. I sleep better at night and have more confidence to do things that I haven’t been able to do in years. Thank you Hinge Health!

The last few months have been a struggle for me and I hadn’t had the time to keep my focus on my routine. I had done the stretches at work and Kept up with those that I used frequently with this program, however it’s really not the same. When you don’t have the routine to follow you find yourself just doing small blurbs of this and that and not really focusing on the “stretch” it’s more of trying to get as many in as possible and calling it good. I won’t forget how this program had helped me in the beginning I went from having difficulty performing the stretches to experiencing more mobility in just days after starting, I remember how even my posture started to improve and actually feeling it in how I walked. This program is really worth taking a few minutes for yourself, you’ll be amazed at how you feel. Even if it’s just a quick mindful moment! I encourage anyone experiencing pain, or discomfort of any kind to at least give the program a good chance, try it daily for a week you will be amazed at how different you will feel. Enjoy!

Hinge Health eases you into exercises in a gentle manner, but even the shortest exercise playlists help loosen the joints and muscles for the day when done in the morning. I love the communication with my health coach and the accessibility of my Physical Therapist. When I start to get stiff or feel pain throughout the day and can’t get away from my desk, I’ll do just a couple of the seated exercises and feel some relief until I’m able to get up and go for a walk. Many of the articles are helpful, too. In the beginning, I felt like they were just a ploy by the insurance companies to convince a person to avoid surgery, but now I feel like they were there to encourage me to keep going and not give up. They’ve also gotten much more concrete in the advice given, so I no longer groan when they pop up and instead, I actually seek out information that relates to my situation. You have to be committed to getting better so that you complete your playlists on a regular basis (at least 3 times per week, I’d say), but if you can add it to your morning or bedtime routine, it really will help reduce your pain.

Hinge Health was recommended to me for the chronic pain I have experienced in my right hand for almost two years. I did not expect that online therapy would make such a difference. Hinge Health was able to assess the area of pain, connect me with the appropriate exercises, give me accompanying articles that focus on where I’m at and what i’m going through, seek feedback about my current level of pain and allow me to connect with therapists who are knowledgeable and demonstrate care about me and my situation. I was given the opportunity to decide how frequently I would do the exercise program they recommended. I opted to do them 6 days a week and actually I’ve followed the program 7 days almost every week. I recommend being All In for the best results, I am amazed at the pain relief and strength I’ve experienced. The exercises are totally doable, the video clips instruct how each exercise is to be done, they don’t take a lot of time, exercises are done in the comfort of your home and feedback is readily available. My hand pain and outlook are much improved since I started using Hinge Health.

I was to the point of having severe nightly hip pain, burning pain! I would wake up several times a night due to that burning hip pain. My insurance offered to pay my full pt bill, so i figured if they were going to pay in full, there must be something to it. Signed up with Hinge and started immediately. The exercises were never difficult or painful, in fact I first thought they wouldn’t do any good because they were so easy. Working a week, I noticed a substantial decrease in pain, and was able to get through the night without the burning hip pain. My hip still ached, daily, but no where near the pain I was having. I went from an intolerable pain, to a manageable pain of which I would not go for surgery. After a few months of exercising every other day, I felt pretty good and slowed the days of exercising down to 2-3 a week, well before I knew it, I was getting that burning pain again. Started back on the other day routine, and within a couple of sessions, I was back on track and pain level was minimal. I can’t recommend Hinge Health more!

When I found out about hinge health, it was because I received a flyer in the mail. Almost threw it out until I decided to read it because it said free on it with my insurance company. I’m glad that I did read because I have been set up with a wonderful program that’s going to assist me with becoming stronger and hopefully having less pain and not having to have surgery, I love working with the staff to set up my exercise program to make me stronger. The feedback from the staff is always great. The articles that they give me to read are empowering. I am just glad that I did not throw that paper away. I called and salt help for knee pain, and as I have come to learn, wear and tear and deterioration of our knees is normal, whether we experience an accident or not with knees, we don’t have to be limited in our motions. We can become stronger and learn to live and move with less pain but it doesn’t have to be intense pain if we strengthen our muscles. I feel blessed to have a coach and work with a physical therapist to get into better knees. Awesome Program!

I have been using this app for over a month. Everything was going well and I had less pain and better mobility. I hit a small snag in my training and could not progress in my daily workouts. My PT told me to skip the daily playlists and go back to lower levels for a few days while healing. Sadly, the app does not take this into account. If you don’t use the daily playlist, you get no credit for your activity streaks or achievements. I wish that there was something in place to credit your daily work, even if it is not the daily playlists. Otherwise, I love this app and this program. EDIT: I found a way to change the levels on your daily playlist shortly after writing this review. Now my only minor wish is that that slider for your pain level would be a bit more precise. Maybe put numbers on it? SECOND EDIT: After taking time off due to a setback, I wanted a way to restart the program at day 1. The app does not account for this. *PLEASE* fix this! I’ve had a few people at HH give me ‘workarounds’ that don’t really help, so adding this feature would be incredibly useful.

I have always known I needed to do daily PT exercises on my own to help my pain and balance but, I was never motivated to do them, never could remember what to do and afraid I would do them wrong causing more pain. This app has motivated me to daily stretches every morning with a reminder text, planned program and with the sensors, I am more confident that I am doing them correctly. Plus I know there are therapists monitoring me. They send me feedback and communicate with me weekly via texts and emails. I also sent them feedback when the side bends were causing me pain flareups and they were able to substitute that exercise with another that does not cause pain. I also enjoy reading the various topics on healthy habits and retraining my brain. There are also many member chat groups that I have joined for advice from other members on a variety of topics like diet and recipe ideas. I am very impressed with this program and thank my insurance company for introducing me to Hinge. And I thank Hinge for making this an easy motivator to keep me moving. Use it or lose it!

I have now done 126 sessions of Hinge Health. I had neck surgery 18 months ago, and I was in catastrophic pain after the surgery. I did in person physical therapy which helped me some. However, logistically in person is difficult and timely and expensive. As good as in person was, Hinge Health app has been way way better. Hinge Health has been a godsend. My insurance covers it with zero co-pay. Each session is around 10 minutes. I now do it five times a week. Historically, I have not had great follow-through in anything. But I’ve now done 126 sessions and this has been the most helpful thing I’ve ever done for my neck and shoulders. I do it five times a week. My wife does it three times a week for her lower back. I was skeptical about it figuring out what was wrong with me based on Their questionnaire. However, it nailed it. At one point, I even reached out through the app to ask if they could add some items for my nerve pain. They added nerve glides, which have been great. I can’t express how happy I am with this app.

I have been dealing with chronic pain in my feet and hips and knees for years, and I have been shuttled from specialist to professional therapy to Cortizone and back again multiple times. Hinge Health is the first time I’ve ever had anyone try to holistically treat all of these things that are interconnected together. I love the app format because it keeps me on track. It motivates me because the goals are crystal clear and it’s telling me when I’m doing the right things and it’s always asking me if things are needing to be tweaked so that the exercises are progressing in the right way. When I have questions, I can reach out and talk to an actual physical therapist through the app at a time that works for me and I’m going to hear right back within 24 hours. I have been completely impressed by the quality of the medical information behind the program, and everything that the articles have been teaching me about pain management. This program is the actual healthcare that I wish that I always had.

I am a 60 year old female. I have worked hard most all my life. I am of petite form. But that never stopped the necessity to get a job done on the farm or in the home. My lower back felt like it could snap some days when I would stand up from laboring in the garden. I had decided to seek the advice of a back surgeon. But just before that appointment my insurance offered the Hinge Health program. It was free and came with equipment to keep track and designate to the program. I started it and at first I thought there is no way these simple little exercises are going to do anything. I was used to pushing past my comfort level and cardio style exercises. Nevertheless, I continued. I looked at it as a “challenge” of sorts. I grew more confident in the program daily. I was learning through the articles so much about exercise itself. The myths and the facts. That knowledge alone encouraged me to continue. My back seldom ever bothers me now. Hinge health allowed to me avert surgery. I continue to respect the small movements that changed my quality of life.

I have been suffering from chronic hip pain for a few months. My husband’s employer offered the Hinge program through the HINGE app. I reluctantly signed up for it. Nothing else I had tried seemed to be working. After using Hinge for it a couple of weeks. I did start noticing a little bit of a difference. Not quite there yet, but with the coach that they provide me to check in with periodically, some persistence & consistency doing the physical Therapy work outs provided. I am very optimistic. 😁 my optimism has served me well. I am really getting a lot out of this program. I can absolutely see the results.. It is definitely a program that requires consistency. But with a positive mindset and a good attitude, it has been a game changer. My remarks continue to hold fast. This program is wonderful and consistency is definitely required. I’m very glad I signed up for the HINGE program. I would like to add that my Coach Larissa is amazing!😊 It’s been a while since my last update. Still loving Hinge. I have added a 4-7 mile walk routine a few times a week.👍🏽

I started a program with Hinge Health to improve pain in my body. I’m fairly active so I set the reminders to be 5 days a week. They sent me everything I needed to do a full workout and yoga set at home. I strategically set my daily routine to what is usually my lunch time. I really like that it will text me to remind me to do the program and that makes me do it. I coupled this program with another short daily program I do so when the first alarm goes off, I put my game face on. The sensors they send you are very sensitive and the charge lasts a LONG time. Easy to set up and use hardware and the app is intuitive too. I like that it links my progress to my Cigna for points on my wellness program through work. That means I get a discount on health insurance after a certain amount of time on the program. I’ve had two “ health coaches” reach out to me for feedback and possible adjustments in the routines I’m getting. They are quick to respond by text and very friendly. I would recommend EVERYONE do this. Perfect program for ALL AGES.

I have had back problems for years and as time went on I was becoming more and more restricted in my capabilities. I have a herniated disc and one of my disks has been slowly worn away so I have some bone to bone contact. I would frequently have hip and leg pains that were excruciating and I had actually run into times where I fell to my knees and couldn’t get back up straight again. I heard about Hinge Health through my employer (Boeing) and decided to try it out. This was after I had gone to physical therapy and had been treated with an assortment of muscle relaxers and anti-inflammatories over the years. Back surgery was mentioned but I had known numerous people throughout my career with Boeing that went through back surgery and everyone of them ended up with 2, 3 or more surgeries. So I started with Hinge Health going through each series of stretches and began to notice some relief. So I continued with the Hinge Health process and found that I was able to do some exercises that I had to stop due to my back pain. I listened to the Hinge Health recorded health information and began employing the “motion is lotion” principle increasing my exercise sessions and adding some additional exercises like walking and some light weight lifting and ended up dropping 40lbs. I am continuing to use my Hinge Health application and am working towards losing another 10 lbs to get down to my doctors recommended weight. I wouldn’t have been able to do this without using the Hing Health process to get my on the road to feeling better. I still have back problems - they haven’t miraculously gone away but I can now safely say that I can easily cope with any of the aches and pains with my continued exercising and working with my Hinge Health application. I would highly recommend it to anyone who suffers from chronic pains. It has proven to be a “game changer” for me.

Having been physically active my entire life including marathons, triathlons, waterskiing, hiking, gardening, etc. but in the last few years I’ve been unhappily dealing with limitations to all of my activity due to osteoarthritis. While I have stayed active, I’ve been demoted to walking, elipting, swimming and yoga. All of these activities are fine, but not really fun for me. With the 4 weeks I’ve been doing Hinge exercises, I’ve enjoyed a fair amount of improved balance & strength & flexibility, giving me hope that one day I may be able to get back to the exhilaration of my preferred activities. My hinge coach and pt are very encouraging & available to help when needed. Additionally, the written articles included in the plan which focus on & explain the various physical & mental facets of join pain, & importantly, how to work on strengthening & flexibility to decrease pain, & also on training the brain on how to process and work through the pain to make progress toward more movement.

I was introduced to the program through my health insurance provider and have been doing the therapy for almost a year. Dealing with degenerative disc disease in both my neck and back, the interactive sessions are just what I needed. It was free and they even provide you with resistance bands and equipment. It doesn’t get any better. I belonged to a fitness center, that I had to contract for a year, pay monthly membership fees but really didn’t get my money’s worth as on the days I wasn’t feeling the greatest, I couldn’t go. With Hinge Health, you can do it any time, any where. It’s very versatile and flexible. The therapists and counselors are amazing. You can have video calls with them, they stay in contact with you, checking on you, and encouraging you. It’s one of the reasons that I am still hanging in there, not to mention when I’m having an off week and not getting my scheduled sessions in, I can really tell the difference. But don’t take my word for it. Try it for yourself. You’ll be glad you did!

I am having a hard time recovering from childbirth, but I work full time and when I went to the OB office, the person I saw was not helpful and did not make any recommendations as to who I could see, and honestly I didn’t know where to start. This program has people who are interested in helping me improve, check in to see how I’m doing, can make a recommendation based on our conversation and the experience I have with the program as to what next steps may be appropriate for me. I can do the exercises when I have time, and not have to worry about trying to make an appointment for someone to help me or trying to fit it into a normal work day. Because it is not in person, if I do need to make an appointment there is no travel time, just open the app. The app is very easy to use, very intuitive. I really like the instructional videos. They have a video for every exercise, no matter how simple it may seem. Most mention breathing, or parts of your body to focus on to maintain form. Only part of the app I don’t prefer is the scheduling portion, but it works well enough.

Since beginning a Hinge program six months ago, my joint pain has largely disappeared. The stretches and exercises are simple and the app provides me with enough accountability that I do them. With each session, there is a short article to provide the science behind exercise, health, and healing. There are also articles on mindfulness and meditation to address spiritual health. I would say the service is semi personalized. The sessions seem a bit rote, but the coaches and therapists provide personal advice and tailor the exercises. It is a good balance in that I have been able to fit it into a chaotic personal schedule. My main suggestion for improvement is to be even more holistic. Hinge seems to focus on one major part of body mechanics at a time when people often have several ailments simultaneously. My treatment has been for neck pain and upper back strength, but I also have leg and foot pain. It would be good to treat both. However, the therapists and coach provide optional sets of exercises to address flexibility and strength.

I have been looking for a app that would show me how to do the exercises that my chiropractor had been showing me how to do. I needed something visual or on paper so that I could remember. Hinge app is very helpful with its audio and video instructions of how to do exercises to manage pain. They even include video instruction of how to modify it if it’s too hard or too easy. The Hinge program through my job includes a physical therapist and a health doctor that consults with you and puts together an exercise program to help manage your pain. They have numerous informative articles to help you understand what you’re going through and how to manage it. You earn points as you complete exercises and read articles and they can be used toward gadgets to help with your pain management such as stretch bands and a TENS gadget that is very therapeutic. The Enso TENS gadget works better than the previous TENS machine I have. The pads are larger and the gel sticks better and provides a great program to help you manage pain.

I have Rheumatoid arthritis and fibromyalgia. I have been VERY pleased with this app. The exercises are short and really have helped with my posture and shoulder pain. The coaches are soooo encouraging! They will text you to check in and see how you are doing. You can be completely honest with them and they will help and encourage you. I have yet to be able to do all 3 sessions in a week and they say that even if I can make a goal to do one of the exercises 3x a week that that would be a great start if that is all I can do. If you need extra help, they have physical therapists that will help to personalize your exercises even more if the given exercises are not working for you. I also started using their Enso (like a tens unit without cords attached) and it is amazing!! I control it with my phone and It connects with the hinge app. It is maybe 1in x 1in and attaches to the patch. I use it at work, home, while driving, etc. it has given me a lot of pain relief. Next I will work on my back so I can gain ab strength to help support my back.

I started Hindge Health in 2022. At that time my back wasn’t in great shape. I had had a physical therapist tell me I had significantly lost a lot of my range of motion. I couldn’t afford to go through physical therapy twice a week nor could I take the time off work. I started Hindge Health hoping for a miracle and boy did I get one. I’ve learned so much about dealing with pain. I have almost no pain now. I was off the program for a few weeks due ti work demands. I put my back health on the back burner. I could tell a big decline in my mobility, stiffness and balance and the pain was starting to creep back into my daily activities. I’m back on the program and I hope I never stop practicing what I’ve learn. My coach Hyla has always been there in a non pushy way and I’m so grateful for her. This program really works trust me. I’ve since fallen and broken a vertebrae. It was severe enough to require surgery and I’m completely mended now. I am trying to get back into my routine with my exercises and other daily habits. I’m confident I will succeed.

I have come a long way in this program. I can remember all of my frustration, negative attitude, high emotions, depression and disbelief. I was certain I was not going to get better and that I would have to make a decision about having surgery. But despite all of my pushback and lack of interest, due to the pain I was feeling daily, I starting to see it all pay off. This program has kept me focused, even when I wanted to give up. I always came back, opened my toolbox and started the exercises again. Each time, I was getting a little better, despite feeling that nagging pain. I am now at a point to where I can call that pain discomfort. The exercise program has helped me to recondition my body, muscles and joints while decreasing the amount of pain I felt. It took some time to get used to the exercises, and staying the course with them. Now. I’m just so glad that I did. The coaches and therapists assisted me and designed my program according to my complaints. It is working tremendously. I’m glad to have made it this far. I tell my coworkers about HingeHealth for their pain and discomfort. It works! I’m still enjoying the program. I still have setbacks, but they are totally unrelated to the program itself. I have other life stressors, and while those stressors affect my pain levels, I also allow them to affect me in many other ways. They increase my anxiety, cause me to be restless and irritated, and most of all, causes me to lose interest in doing things, such as my exercise playlist. I aim to get better at not allowing this to happen. I feel so much better when I continue my exercise routines daily. I know I shouldn’t stop doing them. They are beneficial everyday and I should be doing the sessions or something daily, even work days. It helps to relax my body and relieve tension and stress. I have to remind myself of that. I aim to do better, stay the course, remain focused and continue to improve my overall health.

I’ve been having neck issues. I work out daily either lifting or running on non lifting days, and my neck was really starting to hurt. I knew I needed to do something, but really struggled to find the time to get to the chiropractor or PT. My insurance offers Hinge Health for free and they sent us a notice about it. I immediately downloaded it to give it a try. I’m on my fourth week, and I’ve been trying to hit at least 5 sessions a week. I’m REALLY happy with the results. Prior to using Hinge Health I had started implementing a stretching routine, and although that was helpful, I’ve noticed a quicker improvement with my neck and my range of motion with the exercises Hinge Health has me doing. I’m actually pretty surprised at how much it’s helped. I think a really important point is that you can do these exercises wherever and whenever, and they’re only around 10 minutes (I can do them at my desk at work even). The convenience is something that really works for me, and the programming is helping!

I’ve had chronic knee pain for 15 years now, but that’s all in the past. I try to recommend this to everyone I know. I’m not sure it’d address actual damage to your body (need surgery for that) but if the issue is improper loading on your joints then this is a perfect app/program. Physical therapy in your living room. No need to go anywhere. I love it. My knee pain was as a result of a job I did that put a lot of strain on the joint. I had imbalanced muscles which pulled on the knee “lop sidedly” and I’m pretty sure I stretched some ligaments because of it. Could barely walk up/down stairs because of it. Hurt all the time. Doctor told me I needed to exercise to get my muscles stronger and able to do the job my ligaments used to do. But it hurt and I didn’t know what I was doing. Enter hinge health. Sensors on my legs helped me maintain good posture, and the exercises slowly ramp as you progress. My knee doesn’t hurt anymore, I still do the exercises at a casual rate to maintain the joint, but the issue is totally resolved. I’m in love.

I started using this app after a back injury. I had done physical therapy in the past with a back injury about a decade ago and it was a big time commitment and scheduling for in office visits was a lot to manage. Now with 2 kids and a full time job this program was for me. I was able to get personalized exercises to help strengthen and heal my back that I could do when it worked for my schedule-late at night, after work it was so convenient. The motion insights option allowed me to see if I had the correct form and my health coach checked in on my progress and goals regularly and my physical therapist was available whenever I had a question. I’ve been using it for just over 4 weeks and my back is back to my baseline and I’m so happy. I’m looking forward to finishing the program and continuing to build strength in my back. I can’t recommend this enough -the articles on relevant topics to my pain concerns are also helpful and informative.

It’s great app that helps with exercises neat and clear. Great to keep up the routine

I can't begin to explain how much this app/company has underwhelmed me. I spent a long time detailing my medical information and background only to have several exercises added to my "custom" workout that would further injury an orthopedic injury had I actually listened to them when they promised to have a PT develop my plan. So I'm at a few weeks now still without an actual medical professional doing a customs workout and even though I've warned them multiple times that their "customs plan" violates my doctor, my orthopedic surgeon, and in person physical therapist's medical advice they continue to persist with my "care manager" sending me text reminders to do my daily activity. This is happening even after I've told her the injuries will make me worse and I'm pending surgery and need non-weight bearing activities that only stretch my body. (There's tons of free apps that can do this for you.) regardless she just keeps offering to send me articles to read about how some exercises can be uncomfortable. I'm pretty sure their case managers aren't doctors and her proffered "articles" and well maybe I can do an appointment with the PT (after my program was done) all go against my doctor's advice. So my point is this isn't truly custom but since I'm not paying for this as my employer is, Im not demanding my money back at this time.

Reasonable quality exercise/physio app if it were free. I get it free with my health insurance so I use it but would not if I had to pay. The best and worst part is the “guided” sessions where it uses your camera to superimpose a skeleton on your body and check your posture and position. When it works it is great but it is very glitchy and badly made. Some of the problems are things that should be caught in first round quality control like when it tells you to stand right side towards the camera but shows left and continues with instructions for the left. Does that a lot. It can't count properly, didn't seem to use a clock, seems fast, then slow, sometimes jumps numbers and always counts one more than the count so you have to count along instead of listening to the beeps. Sometimes it will say you're doing great and then admonish for doing it wrong when nothing is different. It asks you after if exercises are too easy or hard to adjust your set and does back off if you say something is too hard but it keeps bringing back things I said are too easy or easier versions of things I do regularly. It often will bias one side (with even lighting) saying to do more etc on one side while saying there other is good, sometimes jumping through reps before you're barely started and then telling you to spend longer on them next time, but handling the other side fine. The bot is bad too often giving wrong instructions and using bad English like the wrong tense and reading acronyms like words - RDL becomes "urdel". Many times will tell you to do something you are already doing and then give out to you for not doing it... A few times over actually shouted back at it "I'm doing it" despite knowing it's just a badly programmed bot Poorly designed and not well reviewed for glitches. Could be so much better