Hinge Health Customer Service
At Hinge Health, we're on a mission to help people get relief from joint and muscle pain and move with confidence. We combine expert clinical care and advanced technology to go beyond traditional physical therapy. Our programs are available at no cost to our members through 2,200+ employers and health plans. Check if you're eligible at hinge.health/covered
HOW HINGE HEALTH CAN HELP YOU:
PERSONALIZED EXERCISE THERAPY
Get a care program that's based on your medical history, self-reported information, and clinical questionnaire. Designed by physical therapists.
ON-THE-GO EXERCISES
Online exercise sessions take as little as 10-15 minutes and you can do them anytime, anywhere through the Hinge Health mobile app.
EXPERT CLINICAL CARE*
We'll connect you with a dedicated physical therapist and health coach to tailor your exercise program as you go and provide the clinical and behavioral care that you need. Reach out anytime by scheduling a video visit or through in-app messaging.
AN EASY-TO-USE APP
The Hinge Health app has everything you need. Get your exercises, reach out to your care team, and learn about your condition. Set goals, track your progress, and celebrate all your wins big and small.
DRUG-FREE PAIN RELIEF*
Enso (r) is a wearable device that relieves pain within minutes and may be available to you based on program and eligibility.
WOMEN'S PELVIC HEALTH PROGRAM*
Pelvic floor therapy can address unique symptoms and life stages including pregnancy and postpartum, bladder and bowel control, pelvic pain, and other disruptive or painful disorders.
EDUCATIONAL CONTENT*
Unlimited access to a library of videos and articles that cover such topics as nutrition, sleep management, relaxation techniques, women's reproductive health and more.
PAIN RELIEF THAT WORKS
Studies have shown that Hinge Health members reduce their pain by 68% on average in just 12 weeks**. From gardening to hiking, to playing with your kids, live the life you love—with less pain.
Take a couple of minutes to prioritize your pain relief today. Check if you're covered at hinge.health/covered
*Please note that some Hinge Health features, such as physical therapy program equipment, certain educational content, and direct care team support, may not be available in your country. Availability depends on your geographic location, the specifics of your employer's or health plan's coverage, and local regulatory requirements, classifications, and approvals.
ABOUT HINGE HEALTH
Hinge Health is transforming the way pain is treated so that you can get back to the things you love. Accessible to over 20 million members across 2,200+ customers, Hinge Health is the #1 digital clinic for joint and muscle pain. Learn more at www.hingehealth.com
*Participants with chronic knee and back pain after 12 weeks. Bailey, et al. Digital Care for Chronic Musculoskeletal Pain: 10,000 Participant Longitudinal Cohort Study. JMIR. (2020). Please note: Video calls with care team specialists are only available for some members, depending on the program and country. Please consult with your healthcare provider with any questions you may have about your medical condition or treatment.
Hinge Health App Comments & Reviews
Hinge Health Positive Reviews
Loving CareHinge Health is an excellent resource available to take care of yourself and make a difference in your health and longevity. My doctor was talking surgery. To me, surgery is a last resort. Insurance provided the opportunity to participate in Hinge Health physical therapy as a starting alternative. Knowing that physical therapy can make a huge difference I signed up. Hinge Health provided an excellent solution and I can participate fully right here at home. HH provided targeted physical therapy in an easy to follow format that allows me work at my own pace while strengthening and rebuilding weak areas. With HH, I have eliminated 95% of the pain associated with my condition and am becoming stronger daily, thus nullifying some of the underlying factors that contributed to my initial problem. Building up your strength slowly, with the help of your coach and the exercises customized to your needs can make all the difference long term. HH provides everything you need including your own online coach to cheer you on and monitor your progress. I have been using this program, sometimes not as much as I should, and recently realized that I have achieved some core strengths and abilities that I have never been able to do, even when I was younger and in top shape. Challenge yourself and give yourself the gift of targeted, loving care. The work you put in is worth every minute. The pay off is a stronger you. Maybe even stronger than ever!.Version: 1.106.0
Effective and convenientI’m very thankful my insurance offers this program for it saves time and money while being very effective. I have used it first for pain in my neck and then the specific pelvic floor health program. I like the access to both a therapist who you can have telehealth appointments with to discuss individualizing your plan and a health coach to check in and encourage. I have had significant improvement in both programs and continue to feel much better and stronger. I can stick with doing my exercises weekly for I can do them on my own time and at home. The videos they provide are great and the articles are very helpful and informative. I tell all my doctors about this program and how it’s helped me. I used to have urinary frequency and urgency and pudendal nerve pain affecting me when sitting. Where I used to have to go to the bathroom every hour each morning, with the urgency being painful, I can go three hours in between and the signal to go is not painful. The nerve pain that would flare during sitting periods has greatly reduced and I have easy stretches throughout the workday to do to help. Many days I’m not bothered by it even with long days at the computer. I know all my improvements have been from doing this pelvic floor exercise program that I have completed and I will continue weekly to do the exercises to maintain..Version: 1.155.0
Consistency & SupportI had done PT for a torn meniscus and realized that I had to keep the work going after PT ended to maintain my progress. I was struggling to be consistent on my own and identify new exercises that progressing with my improvements. I was falling off and my pain level increased. I was frustrated and demoralized. I took advantage of the app provided through my insurance. Through consistency I am back to longer walks, biking, dance sessions and more! The education passages at the end of each session have been so helpful particularly when I had a flare up. I’ve had flare up’s thats been attributed to arthritis (Uncle Arthur has been uninvited from the family reunion 😂) and this practice continues to provide benefits! I regularly go to the gym and workout in my own now AND I still find it invaluable to keep up this practice as my PT continues to modify my exercises to continue to strengthen the chain. I remember when I didn’t think I would ever walk with out pain, stand up with ease, or even get up off the floor again! Combining the app workouts with regular activity and exercise, puts me well on my way to pay personal goal of dancing and performing for hours again. It has been a journey to get back to the active lifestyle I’ve always wanted and my body craves! You can do this too!.Version: 1.152.0
Makes you strongerI’m using this to strengthen my back. Point based workouts allow you to work your way up to gradually more challenging workouts. My invitation to use this app came with two Bluetooth sensors that measure your movement and can tell you when to start and stop each exercise, and if you are doing the exercises correctly. You also get useful information about your body and how your pain system works. And you get matched with an online coach to help you along. I wish there we a way to add workouts for other parts of your body. I recently injured my shoulder and went to PT. I’m not at 100% so it would be nice if this app could give rotator cuff exercises. It would also be nice if you could reset yourself to a lower level If you suffer a setback/injury that prevents you from picking up where you left off. I was up at level 14 and then crashed on my bicycle and had to take 10 weeks off for my ribs and shoulder to partially heal. I took myself back to level 7 but I’m still accruing points, and the app just moved me to level 16 - there’s no way I could do the level 16 exercises. Just a few minor tweaks would make this an excellent app for providing exercise guidance. I really like that it remembers all the exercises - you just do what it tells you..Version: 1.65.2
Hinge HealthHinge Health was a god send when it was mentioned and offered to me. It helped me to work on my hip through physical therapy type exercises online, and I was even partnered with a coach. It helped me to get tone, balance, and functional use back into my daily life. Hinge Health focused and layered it’s exercises for my specific situation. I have made improvements and have even gained strength and stamina back enough to return to the gym, as well as to do hiking and gain back basic everyday productivity. The greatest benefit for me has been avoiding hip surgery, and I credit Hinge Health for that accomplishment. My only complaint is that it has run out of new exercises since I have started as it only has 40 lessons and now just repeats the last lesson for me. The other comment is that they did an upgrade that wasn’t an upgrade, but rather seems like a down grade because the achievement and recording part that charted accomplishments have never been upgraded or back online again, even though it keeps saying it will be done soon, it never yet has been back, and it has been months. It was a motivating component that now is lacking. Overall, Hinge Health has been a very helpful program to me and I am very thankful for Hinge Health, and my Hinge Health coach..Version: 1.155.0
Mobility SuccessI must say that I have been working with the Hinge Health program since 2021, but for three different areas which have all improved beyond belief. First, it was pain in my left foot which I would feel every morning when walking. I visited a podiatrists, tried creams and ointments, tried inserts in my shoes, but none of this worked for me. After a series of Hinge Health recommended exercises, all that pain went away. Then, it was my right knee, which I injured. I tried physical therapy, but it was too costly. After a series of exercises recommended by Hinge Health, which I still continue today, I’m 100% better with 100% mobility. Lastly, pain in my right shoulder is something that was so noticeable, it was difficult to push up out of bed. After a series of exercises recommended by Hinge Health that I still continue, I have very little to no pain with normal movements. I am a firm believer now that the older you get and the more simple movements you make, the better you feel. The staff is always available and very attentive to the care and progress throughout the program. I’m very thankful and happy that the company I am employed with invested in the program and made it available to all employees..Version: 1.158.1
Love itI had a back injury due to work for a year in a half. I have been just ok with pain and taking pain medication to get through the day when I return to work. My husband told me about Hinge which he was recommended by his job. He had done Hinge for a 6-12 month which help his neck and shoulder discomfort. When saw that it worked he signed me up through his job. I was skeptical and not sure what to do but the discomfort was unbearable so I a gave it try. It’s been 6 weeks and I am moving easier, sitting, standing and bending easier. Now….I do have tenderness but the article are very helpful after each session explaining about movement with pain and how to move to help with discomfort. I would recommend this to anyone with chronic pain because it works. Down side are the sensors. I use them during the sessions to targets the right moves to make. The difficulty in use is the connection and positioning. It makes your movement looks like you are not doing well…. even though if you are. It makes it seem as though you are moving well. The PT team are great I communicate my needs and they make adjustments to help the discomfort. The Hinge is great! Give it try what can you loss…do it because pain free..Version: 1.141.0
So impressed!For years I’ve dealt with sore wrists (an old yoga injury), but then fell and broke a bone in my elbow. Hinge Health has been so good for me. They actually matched me up to a therapist that had broken her elbow before, so she knew all the most effective exercises for me. Mary (my PT Therapist) is friendly and very knowledgeable. I can leave her a message anytime very easily on the app and she responds back quickly. We’ve also had visual meetings that allow us to check on my progress, or ask specific questions etc. The app is very reliable and easy to navigate. It walks me through every exercise session, with timing cues and verbal, plus video instructions so you feel confident you’re doing the right thing. I’m more consistent with my sessions being at home too; no getting ready to go to therapy. The app itself also has you add a brief note to your Therapist after every session; the communication is so good and easy. Right now the elbow has healed, but the wrists are a work in progress. The program Mary has designed for me is strengthening all those fine wrist muscles, in every angle, so I can get back to full strength, and she progresses my exercises as I progress. I completely recommend Hinge Health!.Version: 1.150.0
Just Try It!I'm taking the time to write this review because it has helped me so much! I have had neck and back issues since I was 16 yrs old. I was diagnosed with fibromyalgia about 20 yrs ago. With the help of the coach and physical therapist at Hinge, I have a 10-15 minute work out I do 4-5 times a week. You can decide if and when to workout. I get up early so I can get it In first thing. If the exercise is too easy or needs to be adjusted, your PT or Coach is a text away. I've noticed these small movements over the past few months, have strengthened and relieved pain and even prevented it. For example, I couldn't sweep or vacuum or mop my kitchen floor without experiencing pain in my lower back after a few minutes in. Now, a few months later, I can do my kitchen, living room and bathrooms with little to no pain. If it starts to act up, I do some stretches that Hinge has taught me and my back pain eases. It's been quite amazing for me. This did not happen overnight but I have discovered little movements done correctly and consistently have made me feel stronger and healthier at 60 yrs old! My husband has noticed and mentioned that he thinks he is going to sign up for Hinge. Bonus!!!.Version: 1.164.1
Hinge Health is ExcellentI have been using the Hinge Health app for several months. I have been dealing with back issues on and off for thirteen years. Hinge Health is one of the best tools I have found to address my issues. Each user can set their own goals for frequency of the exercise and flexibility “playlists.” Three sessions a week is a recommended minimum target but I am shooting for 7 a week. Making it a daily practice keeps my back and lower body flexible and capable for my daily tasks. I also enjoy the routine as a good start to my day. The audio and visually guided exercises are varied and increase in challenge and intensity over time. Wearable monitors that are Bluetooth linked to the app assist in tracking pace and range of motion. It’s like having a trainer in the room with you. I hear almost daily from a coach - that is clearly not a bot but an actual human in touch with my progress. Following each session’s routines there is a reflection or thought piece that encourages mindfulness, resilience and a deeper understanding of the mind/body relationship in pain and injury recovery. These are very helpful and I would think especially so for people who are just starting a journey of recovery..Version: 1.114.1
Best Thing That Happened to Me!I have had 2 knee surgeries, 1 wrist surgery, and 1 cervical spine surgery. I have had countless hours prescribed to me for PT and I did do a lot but it was impossible to keep up with the hours and the copays for the amount that would have really helped me the most. This program is a game changer! I thought I was destined for yet another surgery but the articles helped me hang on and push forward with the process and the fact that I didn’t have a copayment or a commute made it extremely difficult to make up an excuse to not do the exercises. The exercises were so simple and the videos and sensors helped me feel confident I was doing everything with correct form. It took a while to feel a difference but when I did, it was like a lightbulb turned on for my whole body. I don’t have ANY pain in my shoulder now. I had dealt with it for years and now it’s gone. I wish this had come into my life sooner. I am so grateful that I was able to conveniently switch my program over to my lower back to target my next area of concern. The app and this program is amazing! Thanks to my coaches and my PT team for the targeted and intentional workouts and articles. ❤️.Version: 1.152.0
Great appThis app is amazing! While it’s aimed at helping folks with severe back pain and issues I was not in that category. My issue was general tightness and discomfort in my back which I could not stretch away. The app with the guided workouts that progress as you do the work has been great for me. My back feels much better and I have been introduced to some new things like balance exercises. That’s something I never did before and frankly i struggled the first time it asked me to do a wood pecker but little by little I have improved on those meaning my balance and posture are better. There is a coach assigned to you for motivation and questions. This can be great for people that need it. The work is usually under 15 minutes so very easy to work into your schedule There are also great articles on everything well being like meditation. Lastly the app itself works great on all my devices so no issues there. My back is now back to 100% and I have taken many of the moves and worked them into my regular workouts. That said I still do the app workouts minimum once a week on slow or off days. It’s a perfect way to stretch out before a walk and to maintain..Version: 1.150.0
Movement changes thingsMy company enrolled in Hinge Health and when I read what the program was all about, I was so excited. I signed up the first day and to my surprise, the customer service is excellent and this is coming from a woman who runs customer service and we have been JD Power certified for 11 years at my company. Within minutes of signing up, I received emails to get me started, a phone call and they send you a package of stretch bands a holder stand for your phone when you exercise, and a yoga mat. Okay, mind blown. Not only is the service great, the program is also. I have been suffering with neck and shoulder pain for years. I stretch every morning but the stiffness and soreness was not getting better. I explained my problem when I submitted my application and Hinge Health set up a daily playlist of exercises for my neck and shoulders and within 2 weeks, I could feel the difference. I have spoken to my Hinge Health coach about my goals and she was so supportive. Yes, a coach is on your team to motivate you. I have an upcoming appointment with my Hinge Health doctor and looking forward to speaking with her. I highly recommend Hinge Health, your joints will love it..Version: 1.158.1
Life changing seriouslyThe best thing that could possibly happen to me is joining Hinge Health. For me, in the beginning believing what they were telling me to do was difficult, move when it hurts putting it simply. I was doing to opposite which made all pain worse or overworking because I was angry at life, or the pain I was in. It made me feel good to know that I’m not alone. When reading other people’s stories of their pain experiences and how they acted, felt, their interactions with others, just showed me that there is hope. But! There is work to do, you get out what you put in. My personal coach, and PT work with me helping me understand what I’m going through and guide me to become stronger, more knowledgeable about my body as I face life with pain and everything that comes with it. I don’t like reading, but the literature that is given after each exercise is like receiving gold nuggets of wisdom. Hinge Health is a new part of my daily routine, not like gong to a gym and dropping membership. The benefits are seen as you progress, I’ve been in way less pain, spent almost nothing on medication and stopped having to go to the Chiropractor spending $100’s a month..Version: 1.155.0
Well guided workout with good resultsI have been using the app consistently for a few months. I’m doing the “neck” workout. The workout is 5-8 exercises, guided by a rhythmic tone. I start the exercise and close my eyes to follow the tones. Becomes almost meditative for me. This is not a cardio workout- but focused on flexibility and targeted muscle strengthening for the neck and upper back. Includes educational readings. I find this to be a well constructed program that has helped me physically and gives information worth thinking about. Importantly- the program is working for me. My arthritic neck and shoulders hurt less and my range of motion has increased. I am staying with the program because it doesn’t take long, I’m feeling better, and I learned I can do something positive to minimize and manage my discomfort without reaching for the Tylenol 😀 About a year later: I stopped doing the Hinge program after a hip replacement limited my mobility for activity for a number of weeks. After 3 months I recognized that I missed the program - my old symptoms of stiffness and limited range of motion were creeping back into my neck and shoulders. Feeling better back on the program..Version: 1.135.0
Hinge Health is Holistic Healing That Works!I fell on my knee years ago and wasn’t able to put any pressure on it at all…none. I found out about it and decided to give it a try. A little over 6 months in, I‘m able to put pressure on it! I’m not completely back to 100% yet, but I’m not completely done with my training either. I get a virtual health coach that reaches out and checks in with me. If I’m struggling with an exercise they help me with modifications until I can find one that will work for ME. I can do the lessons when I want to, wherever I want to. They send a travel kit with sensors to record your range of motion and provide feedback, as well as resistance bands, and a yoga mat. The education provided after each exercise is enlightening, reassuring, and inspiring. The virtual support group is WONDERFUL, and there is even a virtual physical therapist available that I can schedule an appointment with if needed. This program works, and it’s sustainable. I’m stronger and have muscle definition now, that I never have before. I sleep better at night and have more confidence to do things that I haven’t been able to do in years. Thank you Hinge Health!.Version: 1.144.0
Far Exceeding Expectations!Hinge Health was recommended to me for the chronic pain I have experienced in my right hand for almost two years. I did not expect that online therapy would make such a difference. Hinge Health was able to assess the area of pain, connect me with the appropriate exercises, give me accompanying articles that focus on where I’m at and what i’m going through, seek feedback about my current level of pain and allow me to connect with therapists who are knowledgeable and demonstrate care about me and my situation. I was given the opportunity to decide how frequently I would do the exercise program they recommended. I opted to do them 6 days a week and actually I’ve followed the program 7 days almost every week. I recommend being All In for the best results, I am amazed at the pain relief and strength I’ve experienced. The exercises are totally doable, the video clips instruct how each exercise is to be done, they don’t take a lot of time, exercises are done in the comfort of your home and feedback is readily available. My hand pain and outlook are much improved since I started using Hinge Health..Version: 1.165.0
Helps loosen me up each morningHinge Health eases you into exercises in a gentle manner, but even the shortest exercise playlists help loosen the joints and muscles for the day when done in the morning. I love the communication with my health coach and the accessibility of my Physical Therapist. When I start to get stiff or feel pain throughout the day and can’t get away from my desk, I’ll do just a couple of the seated exercises and feel some relief until I’m able to get up and go for a walk. Many of the articles are helpful, too. In the beginning, I felt like they were just a ploy by the insurance companies to convince a person to avoid surgery, but now I feel like they were there to encourage me to keep going and not give up. They’ve also gotten much more concrete in the advice given, so I no longer groan when they pop up and instead, I actually seek out information that relates to my situation. You have to be committed to getting better so that you complete your playlists on a regular basis (at least 3 times per week, I’d say), but if you can add it to your morning or bedtime routine, it really will help reduce your pain..Version: 1.131.0
From daily hip pain to occasionallyI was to the point of having severe nightly hip pain, burning pain! I would wake up several times a night due to that burning hip pain. My insurance offered to pay my full pt bill, so i figured if they were going to pay in full, there must be something to it. Signed up with Hinge and started immediately. The exercises were never difficult or painful, in fact I first thought they wouldn’t do any good because they were so easy. Working a week, I noticed a substantial decrease in pain, and was able to get through the night without the burning hip pain. My hip still ached, daily, but no where near the pain I was having. I went from an intolerable pain, to a manageable pain of which I would not go for surgery. After a few months of exercising every other day, I felt pretty good and slowed the days of exercising down to 2-3 a week, well before I knew it, I was getting that burning pain again. Started back on the other day routine, and within a couple of sessions, I was back on track and pain level was minimal. I can’t recommend Hinge Health more!.Version: 1.131.0
Just another piece of paper in the mailWhen I found out about hinge health, it was because I received a flyer in the mail. Almost threw it out until I decided to read it because it said free on it with my insurance company. I’m glad that I did read because I have been set up with a wonderful program that’s going to assist me with becoming stronger and hopefully having less pain and not having to have surgery, I love working with the staff to set up my exercise program to make me stronger. The feedback from the staff is always great. The articles that they give me to read are empowering. I am just glad that I did not throw that paper away. I called and salt help for knee pain, and as I have come to learn, wear and tear and deterioration of our knees is normal, whether we experience an accident or not with knees, we don’t have to be limited in our motions. We can become stronger and learn to live and move with less pain but it doesn’t have to be intense pain if we strengthen our muscles. I feel blessed to have a coach and work with a physical therapist to get into better knees. Awesome Program!.Version: 1.118.2
Great app, needs considerations for exceptionsI have been using this app for over a month. Everything was going well and I had less pain and better mobility. I hit a small snag in my training and could not progress in my daily workouts. My PT told me to skip the daily playlists and go back to lower levels for a few days while healing. Sadly, the app does not take this into account. If you don’t use the daily playlist, you get no credit for your activity streaks or achievements. I wish that there was something in place to credit your daily work, even if it is not the daily playlists. Otherwise, I love this app and this program. EDIT: I found a way to change the levels on your daily playlist shortly after writing this review. Now my only minor wish is that that slider for your pain level would be a bit more precise. Maybe put numbers on it? SECOND EDIT: After taking time off due to a setback, I wanted a way to restart the program at day 1. The app does not account for this. *PLEASE* fix this! I’ve had a few people at HH give me ‘workarounds’ that don’t really help, so adding this feature would be incredibly useful..Version: 1.127.0
Impressive, motivation & modificationI have always known I needed to do daily PT exercises on my own to help my pain and balance but, I was never motivated to do them, never could remember what to do and afraid I would do them wrong causing more pain. This app has motivated me to daily stretches every morning with a reminder text, planned program and with the sensors, I am more confident that I am doing them correctly. Plus I know there are therapists monitoring me. They send me feedback and communicate with me weekly via texts and emails. I also sent them feedback when the side bends were causing me pain flareups and they were able to substitute that exercise with another that does not cause pain. I also enjoy reading the various topics on healthy habits and retraining my brain. There are also many member chat groups that I have joined for advice from other members on a variety of topics like diet and recipe ideas. I am very impressed with this program and thank my insurance company for introducing me to Hinge. And I thank Hinge for making this an easy motivator to keep me moving. Use it or lose it!.Version: 1.122.3
Lifelong lower back irritationI am a 60 year old female. I have worked hard most all my life. I am of petite form. But that never stopped the necessity to get a job done on the farm or in the home. My lower back felt like it could snap some days when I would stand up from laboring in the garden. I had decided to seek the advice of a back surgeon. But just before that appointment my insurance offered the Hinge Health program. It was free and came with equipment to keep track and designate to the program. I started it and at first I thought there is no way these simple little exercises are going to do anything. I was used to pushing past my comfort level and cardio style exercises. Nevertheless, I continued. I looked at it as a “challenge” of sorts. I grew more confident in the program daily. I was learning through the articles so much about exercise itself. The myths and the facts. That knowledge alone encouraged me to continue. My back seldom ever bothers me now. Hinge health allowed to me avert surgery. I continue to respect the small movements that changed my quality of life..Version: 1.153.2
HINGE program /appI have been suffering from chronic hip pain for a few months. My husband’s employer offered the Hinge program through the HINGE app. I reluctantly signed up for it. Nothing else I had tried seemed to be working. After using Hinge for it a couple of weeks. I did start noticing a little bit of a difference. Not quite there yet, but with the coach that they provide me to check in with periodically, some persistence & consistency doing the physical Therapy work outs provided. I am very optimistic. 😁 my optimism has served me well. I am really getting a lot out of this program. I can absolutely see the results.. It is definitely a program that requires consistency. But with a positive mindset and a good attitude, it has been a game changer. My remarks continue to hold fast. This program is wonderful and consistency is definitely required. I’m very glad I signed up for the HINGE program. I would like to add that my Coach Larissa is amazing!😊 It’s been a while since my last update. Still loving Hinge. I have added a 4-7 mile walk routine a few times a week.👍🏽.Version: 1.162.0
Great for beginners and reminder to STRETCHI started a program with Hinge Health to improve pain in my body. I’m fairly active so I set the reminders to be 5 days a week. They sent me everything I needed to do a full workout and yoga set at home. I strategically set my daily routine to what is usually my lunch time. I really like that it will text me to remind me to do the program and that makes me do it. I coupled this program with another short daily program I do so when the first alarm goes off, I put my game face on. The sensors they send you are very sensitive and the charge lasts a LONG time. Easy to set up and use hardware and the app is intuitive too. I like that it links my progress to my Cigna for points on my wellness program through work. That means I get a discount on health insurance after a certain amount of time on the program. I’ve had two “ health coaches” reach out to me for feedback and possible adjustments in the routines I’m getting. They are quick to respond by text and very friendly. I would recommend EVERYONE do this. Perfect program for ALL AGES..Version: 1.118.2
Great PT focus on getting an arthritic 60+ year old more comfortable with moving againHaving been physically active my entire life including marathons, triathlons, waterskiing, hiking, gardening, etc. but in the last few years I’ve been unhappily dealing with limitations to all of my activity due to osteoarthritis. While I have stayed active, I’ve been demoted to walking, elipting, swimming and yoga. All of these activities are fine, but not really fun for me. With the 4 weeks I’ve been doing Hinge exercises, I’ve enjoyed a fair amount of improved balance & strength & flexibility, giving me hope that one day I may be able to get back to the exhilaration of my preferred activities. My hinge coach and pt are very encouraging & available to help when needed. Additionally, the written articles included in the plan which focus on & explain the various physical & mental facets of join pain, & importantly, how to work on strengthening & flexibility to decrease pain, & also on training the brain on how to process and work through the pain to make progress toward more movement..Version: 1.165.0
Glad Hinge Health is available!I was introduced to the program through my health insurance provider and have been doing the therapy for almost a year. Dealing with degenerative disc disease in both my neck and back, the interactive sessions are just what I needed. It was free and they even provide you with resistance bands and equipment. It doesn’t get any better. I belonged to a fitness center, that I had to contract for a year, pay monthly membership fees but really didn’t get my money’s worth as on the days I wasn’t feeling the greatest, I couldn’t go. With Hinge Health, you can do it any time, any where. It’s very versatile and flexible. The therapists and counselors are amazing. You can have video calls with them, they stay in contact with you, checking on you, and encouraging you. It’s one of the reasons that I am still hanging in there, not to mention when I’m having an off week and not getting my scheduled sessions in, I can really tell the difference. But don’t take my word for it. Try it for yourself. You’ll be glad you did!.Version: 1.162.0
Hooray for helpI am having a hard time recovering from childbirth, but I work full time and when I went to the OB office, the person I saw was not helpful and did not make any recommendations as to who I could see, and honestly I didn’t know where to start. This program has people who are interested in helping me improve, check in to see how I’m doing, can make a recommendation based on our conversation and the experience I have with the program as to what next steps may be appropriate for me. I can do the exercises when I have time, and not have to worry about trying to make an appointment for someone to help me or trying to fit it into a normal work day. Because it is not in person, if I do need to make an appointment there is no travel time, just open the app. The app is very easy to use, very intuitive. I really like the instructional videos. They have a video for every exercise, no matter how simple it may seem. Most mention breathing, or parts of your body to focus on to maintain form. Only part of the app I don’t prefer is the scheduling portion, but it works well enough..Version: 1.154.0
Mind, body, and spirit treatmentSince beginning a Hinge program six months ago, my joint pain has largely disappeared. The stretches and exercises are simple and the app provides me with enough accountability that I do them. With each session, there is a short article to provide the science behind exercise, health, and healing. There are also articles on mindfulness and meditation to address spiritual health. I would say the service is semi personalized. The sessions seem a bit rote, but the coaches and therapists provide personal advice and tailor the exercises. It is a good balance in that I have been able to fit it into a chaotic personal schedule. My main suggestion for improvement is to be even more holistic. Hinge seems to focus on one major part of body mechanics at a time when people often have several ailments simultaneously. My treatment has been for neck pain and upper back strength, but I also have leg and foot pain. It would be good to treat both. However, the therapists and coach provide optional sets of exercises to address flexibility and strength..Version: 1.157.0
Encouragement is amazing!I have Rheumatoid arthritis and fibromyalgia. I have been VERY pleased with this app. The exercises are short and really have helped with my posture and shoulder pain. The coaches are soooo encouraging! They will text you to check in and see how you are doing. You can be completely honest with them and they will help and encourage you. I have yet to be able to do all 3 sessions in a week and they say that even if I can make a goal to do one of the exercises 3x a week that that would be a great start if that is all I can do. If you need extra help, they have physical therapists that will help to personalize your exercises even more if the given exercises are not working for you. I also started using their Enso (like a tens unit without cords attached) and it is amazing!! I control it with my phone and It connects with the hinge app. It is maybe 1in x 1in and attaches to the patch. I use it at work, home, while driving, etc. it has given me a lot of pain relief. Next I will work on my back so I can gain ab strength to help support my back..Version: 1.120.2
My New NormalI started Hindge Health in 2022. At that time my back wasn’t in great shape. I had had a physical therapist tell me I had significantly lost a lot of my range of motion. I couldn’t afford to go through physical therapy twice a week nor could I take the time off work. I started Hindge Health hoping for a miracle and boy did I get one. I’ve learned so much about dealing with pain. I have almost no pain now. I was off the program for a few weeks due ti work demands. I put my back health on the back burner. I could tell a big decline in my mobility, stiffness and balance and the pain was starting to creep back into my daily activities. I’m back on the program and I hope I never stop practicing what I’ve learn. My coach Hyla has always been there in a non pushy way and I’m so grateful for her. This program really works trust me. I’ve since fallen and broken a vertebrae. It was severe enough to require surgery and I’m completely mended now. I am trying to get back into my routine with my exercises and other daily habits. I’m confident I will succeed..Version: 1.158.1
So happy!I’ve been having neck issues. I work out daily either lifting or running on non lifting days, and my neck was really starting to hurt. I knew I needed to do something, but really struggled to find the time to get to the chiropractor or PT. My insurance offers Hinge Health for free and they sent us a notice about it. I immediately downloaded it to give it a try. I’m on my fourth week, and I’ve been trying to hit at least 5 sessions a week. I’m REALLY happy with the results. Prior to using Hinge Health I had started implementing a stretching routine, and although that was helpful, I’ve noticed a quicker improvement with my neck and my range of motion with the exercises Hinge Health has me doing. I’m actually pretty surprised at how much it’s helped. I think a really important point is that you can do these exercises wherever and whenever, and they’re only around 10 minutes (I can do them at my desk at work even). The convenience is something that really works for me, and the programming is helping!.Version: 1.161.1
Very convenient and personalizedI started using this app after a back injury. I had done physical therapy in the past with a back injury about a decade ago and it was a big time commitment and scheduling for in office visits was a lot to manage. Now with 2 kids and a full time job this program was for me. I was able to get personalized exercises to help strengthen and heal my back that I could do when it worked for my schedule-late at night, after work it was so convenient. The motion insights option allowed me to see if I had the correct form and my health coach checked in on my progress and goals regularly and my physical therapist was available whenever I had a question. I’ve been using it for just over 4 weeks and my back is back to my baseline and I’m so happy. I’m looking forward to finishing the program and continuing to build strength in my back. I can’t recommend this enough -the articles on relevant topics to my pain concerns are also helpful and informative..Version: 1.159.0
Knee pain resolvedI’ve had chronic knee pain for 15 years now, but that’s all in the past. I try to recommend this to everyone I know. I’m not sure it’d address actual damage to your body (need surgery for that) but if the issue is improper loading on your joints then this is a perfect app/program. Physical therapy in your living room. No need to go anywhere. I love it. My knee pain was as a result of a job I did that put a lot of strain on the joint. I had imbalanced muscles which pulled on the knee “lop sidedly” and I’m pretty sure I stretched some ligaments because of it. Could barely walk up/down stairs because of it. Hurt all the time. Doctor told me I needed to exercise to get my muscles stronger and able to do the job my ligaments used to do. But it hurt and I didn’t know what I was doing. Enter hinge health. Sensors on my legs helped me maintain good posture, and the exercises slowly ramp as you progress. My knee doesn’t hurt anymore, I still do the exercises at a casual rate to maintain the joint, but the issue is totally resolved. I’m in love..Version: 1.142.0
Tiny steady improvementI had knee pain every day, which lead to ankle pain and then hip and back pain as I compensated for the troublesome knee. My insurance sent an email and then a brochure about Hinge, so I applied. A few weeks later my insurance was approved and I committed to spending 3 days and 10 minutes a day to improving my knee. I did the program every day for months and slowly and steadily I had more confidence in my knee’s ability to carry me through the day. First there was less pain and now with pain so infrequent that it isn’t worth mentioning. My coach is very helpful. Exercises I struggled with were replaced and reintroduced slowly. The program changes exercises after a certain amount of points earned so you don’t get tired of one routine. The sensors and video representation of the exercises keep you on track for proper form. I have run with my dogs and walked up hill and played golf and badminton. Theses are things I thought were in my past when I started on steroid shots in my back. The program has all my confidence..Version: 1.71.2
Life-changing!The Hinge Health app and exercises are such an easy small thing you can add to your self-care routine with really big impacts. After seeing how incontinence limited an older family member, I was eager to try anything that would head this off while I’m young(er). Initially the exercises seemed too easy and I wasn’t seeing any progress, but the app adjusts to you based on your feedback and symptoms. You can target your exercises to address specific areas/problems and the educational articles really help reinforce awareness of often-forgotten pelvic health beyond the exercises. Very soon I was noticing my balance was improved and my post-baby abdomen was starting to feel and look like it might have some muscle in there! Within a month I no longer got up in the middle of the night pee-something many moms just accept as normal. Doing these exercises regularly will change your idea “normal”. Just wish I could share it with my friends. They all want to buy the app!.Version: 1.156.1
Achilles tendinitisI was diagnosed with Achilles tendinitis after a foot surgery when I was given Cipro antibiotics for prophylactic post surgery infection risk . I never had a reaction to an antibiotic before but there is a side effect to Cipro regarding women over 50 years old and I happed to be one that had this issue post procedure and antibiotic use . The pain and discomfort is very real and constant to the point where I can barely walk at times . Since beginning Hinge Health App and my guided exercise for the PT it has become manageable for the first time in a year . I find the app is easy to follow , I love the reminders in my text messages and my PTteam specialists communicate well with me via text . I feel confident that I will beat this health set back only because of the great progress I’m seeing already in my range of motion. Plus I don’t have to get into the car and wait for my appointment in the rehabilitation center for P.T. which saves me so much time . Thank you Hinge Health for a great experience..Version: 1.151.0
Great ResultsHinge Health has helped me reduce pain and regain function after a movement-related injury didn’t resolve on its own. The app has been an essential tool during that time and ongoing enhancements have proven useful. I had been been told by my physicians to expect joint replacement of a hip and knee within a year due to previously unrecognized osteoarthritis, but that anniversary is almost here and it doesn’t appear that will be happening anytime soon. The ongoing encouragement and practical advice from my HH coach has been highly beneficial and been supported by a designated physical therapist when needed. If a specific exercise was inaccessible to me with typical modifications, they were there with good suggestions that helped me eventually accomplish it. I have resumed many activities that had been curtailed, including some that had slipped away without me recognizing it. Being able to work in HH’s structured PT program for a sustained period vs. a short term more typical program has been key..Version: 1.119.3
Excellent Hinge Health Exercise ProgramI am a 63-year-old male. Former national champion, weightlifter and power lifter. I am also a law-enforcement officer. I have had numerous surgeries, knee issues, spine issues, but it has never stopped me from getting into the gym. In the past couple of years, my knee issues have degraded my ability to do some of the things that I love to do. Hinge Health came along as a result of my spouses healthcare program, and I decided to embrace it just to see what could happen. I can say honestly that I believe the various programs the Hinge Health professionals have designed for me have been very beneficial and I believe are a serious component to the fact that my pain level has gone from a constant seven or eight to an occasional two. I admire the fact that they have actual live human beings at the end of the phone line, and are exceptionally responsive about designing & offering alternatives to some of the program movements. I highly recommend this program..Version: 1.145.1
Life changing program if you allow it to be!I have had chronic pain since I was 11, to the point that I rarely wanted to do anything or go anywhere. My hip pain caused car/plane rides longer than 15 minutes to be excruciating. Visiting family was rare because of distance and when I would go on vacation it would take 3 days for the pain to go down enough to start doing things. Hinge changed ALL of that. The stretches and exercises are easy to do in spare time. I’ve had video calls to check in with my PT completely included/free to brainstorm more options for my pain. I’m doing physical therapy in the comfort of my home at no cost. Even better, I’ve been using Enzo for about 3 weeks now and my pain is almost completely gone. I have never been pain free since a child. I’m now able to go do whatever I want by just popping on the little device and wearing it while I work, cook, walk, and drive. You won’t regret this program!.Version: 1.158.1
Review from a 57 year old lady.This program has giving me aValuable tool that I use daily to help me first of all get strong and second part stays dry. The more I put in to my exercises the more I get out of them. For example, gardening that used to be very hard for me because of my lower back pain, it still hurts just not as much and not as soon. I’m able to stay longer in the garden Garden I’m not as afraid of pain as much as I was before now I believe there’s things I can do to control the rate of pain. in my circumstance, I will be living with pain forever. However, I think I have a lot of influence on how much pain I will have. My coach has been a vital part of this, she seems to have figured out what I need physically and mindfully, and it’s been a positive influence through my whole journey. Never too pushy never disappoint it just gentle encouragement and understanding when I have fallen short my own set goals my coach is always there to answer questions..Version: 1.123.0
Hinge Health has been life changingI have had neck shoulder elbow and hand problems for several years that progressively got worse last year. I have a bulging disc and some bone spurs in my neck and because of that had radiating pain down into my elbows from my shoulder that caused my hands to easily fall asleep and go numb, I was very miserable and went to many providers who either wanted to use steroid injections or even a possible surgery. I began using the hill Hinge Health app within the last year. I began to see improvement within the first week of using the app. After a few weeks, I felt even better. Within about a months time, I was virtually pain-free and have been using the app all year. It was important to me to have a program designed for my individual problems and an app that was convenient with reminders and other information like articles about pain. I’ve recommended this program to anyone that would listen!.Version: 1.160.0
My back pain is all but goneI had dealt with lower back pain for years. I herniated a disc and have degenerative disc in my L5. I sit at a computer for my job. While I would get up and walk around a bit to help the pain was always there. I just figured this is just how it is going to be. I received an email offering the hinge program. I thought why not. I love that not only did it give you suggested exercises and stretches, you also check in by logging your pain, and then there are short articles about managing your pain and other helpful things. The best part has got to be a couple months into the program I realized that I had gone several days without even noticing the pain. I had increased my core strength and supporting muscles as I diligently completed my exercises 3 times a week. (That was my goal) I can honestly say that hinge has changed my life. I recommend it to all of my coworkers and have told my doctors about it! Hinge is amazing..Version: 1.136.0
Fabulous ProgramWrote the review below probably about a year ago and Hinge still has me going strong. Recently had a stroke (I am now a former smoker!) and Hinge has been so helpful in my recovery. I appreciate the fact that I can adjust my daily level of difficulty, depending on my capability that day. Have been all the way back down to level 1, but that is right where I needed to go. And my coaches are always there, every step of the way, cheering me on. This program has had a powerful impact on my life. I was a hot mess with my right hip, until I started this Hinge program. Boeing provided the service, Hinge provided a tablet, sensors, and straps. All I had to do was charge the sensors, logon to the tablet, select the Hinge app, and I was off and running (so to speak). This program has been incredibly helpful. When I started (a couple of years ago) I was hinging almost daily, but I am now hinging on an as needed basis. This has been a terrific program for me..Version: 1.156.1
Moving through the painI've tried to always listen to my body. It tells me when I'm not well. Any inflammation tells me something needs to be corrected and adjusted with my joints and or muscles. My pain grew into a choice. Staying sedentary was not an answer for me. it's not my choice. I have always been active. Having constant pain upon waking up changes all activity and affects every aspect of mental health and daily routine. Pain changes your perspective on priorities. I am 62 years. Basically, I had to retrain my brain . Overtime thinking about toning every single muscle sopped and I adapted into what works for my every day activities . This was an unconscious bad choice. Using Hinge Health physical therapist and coach (Dr Renee and Coach Lauren) I am back to being able to get up with minimal discomfort. I function through my day actively, and as long as my memory works, I can use the physical therapy tips and tricks when I trigger a painful joint or nerve. Hinge Health professionalism is retraining my brain to tone muscles long forgotten. Moving through the pain produces a temporary usually short increase in discomfort. Usually by the end of the exercise level that discomfort is gone or minimized; almost, like there is a threshold to crossover . I make the choice to break the threshold of pain and get to better movement, more muscle tone and less pain. Moving through the pain is the only choice for me. Thank you Hinge Health.Version: 1.151.0
An excellent programI have been doing the Hinge Health exercises for 8 months now, I and I have experienced quite definite improvements in my flexibility, along with substantial relief from back pain issues. Also, there are benefits of a greater sense of well being. I find the exercises enjoyable and not too strenuous, yet with enough of a challenge that they build strength. It’s a good balance that helps with consistency, such that I don’t find myself avoiding them. The sessions are relatively short but effective, especially done regularly. I have been able to consistently do 5 sessions a week, sometimes more, since I find them easy to fit into my schedule. I highly recommend the program! ********************** I wrote the above months ago. I have now done 376 sessions and continue to be just as positive about the program. I have experienced notable improvements in my health and well being. All of the comments made above still apply..Version: 1.163.0
Your private physiotherapy at homeThe app is really well made. It has a detailed explanation of individual exercise and has cues of how long you have to carry a particular step. It helps with your choice of stress levels so it works with you to give the exact level of exercise that you need. You can also comment on how you are doing and individual mentors assigned to you will help you answer your questions and help you through your training. I would have never gone to a physiotherapist for consultation as it would take half of your day to get there and work with them. This app has made it possible to get the consultation at home and you can do it at your own convenience. Only issue I have found in the app is sometimes the sounds do not work for random sessions and then you have to look at the phone screen to see how long you are supposed to hold a position. Thanks again for all your help and support!.Version: 1.141.1
Great but wish it would continueThe Hinge neck program has been great. I first thought that the easiness of the exercises was because they don’t know the degree of your injury or chronic pain, but it’s really just to get you moving and progressing. The exercises never really got too much harder but they certainly worked the supporting muscle groups so my neck and back feel stronger and my chronic pain is greatly reduced. The program has 40 levels and you can get through a level in a few days. I wish the levels advanced beyond 40 but my coach said you just need to go back and repeat some. This is less motivating than trying to complete a level. I suggest they offer a way to generate Levels 40+ that would mix and match exercises from levels 30-40 and then you just keep going as long as you want to. Otherwise, this has been a great program and I thank my employer for making this available for free..Version: 1.80.1
Life changing with small stepsHinge health came into my life about a year ago. I began the program along with other activities including physical therapy. Then last June I moved and messed up my ankle in the process. I could not or would not do much and I moved back to square—well, not 1 but square 2 or 3 for sure. I decided to revisit HH. I cannot say enough about the good support this app provides, all of the professional assistance, and the coaching. Daily reminders keep me mindful that if I can do nothing else I can squeeze in 10 min a day. I’m not going to escape without surgery, I feel. But if I can put it off at least 3 years I’ll be so grateful. It’s been a little over a year and my ankle is almost well. I’m also on a medication that is supposed to help my mood and my joints. I think it is working. Bottom line, though, I’m doing so much better because of the constancy of Hinge Health. One of the greatest uses of technology ever!!.Version: 1.157.0
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