Topographic Maps & Trails Customer Service

Honestly I wish every app had the level of support behind it that this one does. I wanted to buy it for my hikes in areas with no data service, and liked what this one had to offer. I still had some questions though before purchasing, so I emailed developer. Within a few hours, I had a reply answering my questions. I bought the app and I’m extremely pleased with how it operates. But I’m even more impressed with the support. Since then, I’ve emailed with more questions and get a reply back immediately. Thank you for setting the bar (actually going way beyond) of what should be expected from app developers. I will recommend this app and your other apps to everyone I know.

I’ve been using USGS 7.5’ maps for the past two decades both for work and pleasure. This app has integrated the same data into a user friendly mobile database. A similar Topo app requires you to pay for the same detail that is free here as well as on the USGS website. Thank you for the hard work and detail you’ve put into this app. I haven’t had the chance to use this offline yet but I’ll be testing it out soon.

I use this app on my daily hikes and walks and I like keeping a visual record of my outings. My question is what the colors represent in the track graphics. I hike some pretty steep hills and while at first I thought the red-green color variation represented incline, it doesn’t seem to correlate, so now I’m thinking it represents horizontal speed. It would be nice to know. Otherwise this is the tracker that I’ve been waiting for. Thanks!

I have not used any other Topo map apps, but I’m amazed that this one works with such ease. I remember having to send a letter to the USGS and wait for them to mail back the large map from which you could choose which smaller Topo maps you wanted. Then you had to mail your choices back along with your payment and then wait for the maps to be mailed back to you.

Pros: 1. Download a topo for a hike. 2. Once tracking is started, a satellite view is presented. 3. You can use tracking mode with satellite view to plan. I discovered this while reviewing a recent hike because there was an old logging road on the satellite view that was not on a topo or Google Earth. 4. Mileage is good. Cons: 1. I like the satellite view, but it hides the Topo map & thus the trails during a hike. Haven’t figured out how to surmount that. 2. Unless you are in cell range, elevation gain is always way low. Even if you just took your lowest elevation and subtracted it from highest, Topo Maps would be low by at least 25%. 3. Thus far, I cannot find anyway to drop a waypoint or plan a track — e.g., using Topo as a planning tool. That said, I love using it for planning & hiking new areas.

Love maps in general and I’ve always dug topo maps to visualize my present location in relation to physical features when I’m out and about. Topo gives me everything I’ve wanted to have in a convenient, versatile, great looking app. I’ll keep my paper maps for kitchen table planning/dreaming and as backups, but Topo is my new traveling companion 8-). Get it.

I used to have “trails” app until they were no longer available I had to look hard to find a similar app and after trying and deleting many apps I found this. So far it’s great Thanks to developers

I wrote a review about a week ago because the new update caused the app to crash and without delay a new update was available and i am back up and running. Thanks for the fast service keep up the great work

The app is very easy to use and works great. I wish the maps tab and the tracker tab were combined so I don’t have to flip back and forth. I also wish there was a button to center the map on the current location. I used it in a hike last weekend and it worked great otherwise. Used very little battery.

There are many apps with similar goals and I own some and tried many of them. This is a very good one, simple to use intuitive in controls, etc. What make is stand out head and shoulders above others is the system of prompts and user guidance that pop on the screen, the device memory use and user friendliness. I wish ALL APPS ON MY iPhone were made by this apps author! Wish list: Integration with iPhone health app. If it is already integrated, I did not see it.

Overall this is my go-to hiking app to make sure I don’t get lost. Saving the sessions is awesome, however I wish I could rename the sessions as I slowly don’t remember which one was on which date.

It’s much more difficult to get Topo maps. This allows you to get maps and then go for hike and your path will be recorded. The maps and altitude lines are clearly rendered and useful for route finding.

1st impression, it is awesome. I am very impressed with the detail and precision in my area. It will be pleasure to use it other areas and see how well it works for me. Thank you to all the people that helped to create this app.

I’ve been looking for this map for a while this is just amazing works very well and is accurate so, all I got to say download the map to use offline and just explore. Thank you developer you are just insane 😉

Emailed the developer. Nearly immediate response. App is good. Wish there was a search feature with plug and search GPS coordinates, however the offline maps and pins make it well worth a primary or secondary topo app

I have not been using Topo for long but I have absolutely no complaints. It tracks accurately and shows me where I’ve been and how to get back to my car.

I needed Elevation on lakefront property and this App was excellent. I was able to see all the characteristics of the property(elevations, satellite, and Topographic). I could not find any info on the Webb but this app had it and was FAST. Great job team!

Except unlike Google Earth, I can’t just enter in an address. I have to find my way there. I got this info on google earth b4 but can’t figure out how to do it again.

I love this app. The maps and GPS tracking is better than GM, or any other app I’ve tried.

The app is a great value at the price. Don’t get suckered into paying yearly subscription fees from other “free” maps. No more credits to buy tiles for offline downloads. The app allows for unlimited offline map downloads and geospatially tracks activity very accurately. I emailed the maker and asked for the option to add waypoints and create tracks. Hopefully those get added soon! Thanks!

The ability to save the maps for offline use is super helpful. Hiking in Alaska means no internet even just outside city limits and having good Topography maps accessible is a lifesaver.

It would be 5 stars, but downloading the map is not working for me. Offline With GPS is awesome! That’s half my hunts. I just need the maps to fully download and be zoomable and such.

I used this app for the first time exploring a neighbor’s private property. Lots of mountains and unmarked ATV trails. The Topo app got me to the top with a great view and good detail. My only recommendation is to add a compass feature so the map rotates with the phone. Great app!!

Topo maps are great to see what it is like on the mountain where we live, as well as family and friends across the country.

It’s great to have a history of my walks and hikes. The ability to sync between my iPhone and iPad is a great feature.

An unbelievably helpful app. The download function is by far the most valuable function for hikers that tend to stray out of GPS signal. Cheers to the developer

High quality maps and good interface

Love it, does everything simply and no fuss. The ability to save maps for offline use would make it 5 star!

This is a great app! Soo many useful maps and not all the extra junk. Plain and simple to use. We will be using this a lot on our journey. Team Jemazzy 2019

I haven’t saved offline yet though I read what to do and I really like this one!

What a great feature!

I needed a way to find hiking trails around my area. This app gives a lot of information for free! Thanks!

Do an overlay with USGS monuments and data sheets.

Haven’t really used it yet but it looks awesome

Excellent! Better when downloading available. You have a topo map wherever you are. Simple.

I downloaded your Topo Maps app and took it out on a backpacking trip this weekend and I had some trouble. Hopefully you can answer some questions. 1. When I was planning my trip, I was looking at several wilderness areas to download maps for. But, I had a very hard time finding them on the map. It seemed to just show where I was. As I wouldn’t have service in the area I was headed to, that wouldn’t be helpful. How do I search for an area that is not near me without panning and scrolling around? 2. Do you plan on adding a feature to simply download the map for an area at maximum resolution? Hitting “Download” and then panning and zooming is extremely inconvenient for me and it’s very difficult to verify whether I have the map or not. What about downloading the topo and satellite view simultaneously. Why do I have to pan around for both and hope that I captured the area correctly? 3. When I was looking at the map while out in the wilderness, my location icon was always offscreen when I opened the app. I had to pan and zoom around to find it. Where is the button to simply go to my current location? Every map app has that. It seems to like snapping to my current location when I’m sitting on my couch, but unfortunately not when I’m on a trail. 4. How do I know which way I am facing? There is no compass function built in. This is pure insanity. The iPhone has a built-in compass...this is a PAID topographic map app! 5. How do I find my GPS coordinates? I can’t find them anywhere. 6. When jumping to the Tracker for my downloaded map, the map doesn’t load, even though I downloaded it. I also can’t see the view layer I chose in Map. Why? And why is this useless feature the first on in the tab menu? 7. Why does the app tell me my phone ran out of memory and it failed to save my tracked hike? How is that even possible? I’ve NEVER seen a message like that from an app in my 10 years as an iPhone user. 8. Can I please get a refund? Thanks!

Bought this app for the soul purpose of using the topography feature. Neither map shows any elevation lines, height or anything of that matter. Identical to the standard apple map layout. It does show more rivers and streams than a casual map would. Ive tried this app using my wifi, in different locations, and I've even gone to the extent of downloading a map to see if it changed anything. It doesn't. Very disappointed… do not waste your money. Learn from my experience.

If you are looking for a topo map to use while hiking, save your money and keep looking. If you try to zoom in to any scale small enough to actually be useful while hiking, you lose all topo details. I couldn’t get any smaller than miles without just getting a green screen with roads and trails. It may be great as a tracker, I don’t know because it is useless for what I want.

This is not a product for serious users. I’m moving to Gaia which seems a better fit for me. For me a waste of money. I did get a speedy reply from my email questioning the lack of features however. That is the only reason I give two and not one star.

Been using the App to track my hikes since 2019. Wanted to achieve 1,000 miles in a year but sadly lost approximately 200 miles when the App stopped tracking after about a mile. I depend upon accurately tracking my hikes to get donations for homeless and disabled veterans. Losing miles means losing donations.

Meh, downloading offline maps is annoying, can’t just draw a box around a region and download, they have some janky system where you have to zoom in and pan and scan everywhere.. so if you don’t pan and scan and zoom in on a particular tile it wont save. Obviously not an Outdoorsy Off Grid person. Waste of $$$

I wanted to see a map of elevation in my local area, but this app is useless! I can see elevation lines but there seems to be no way to actually read the height. It could be that the numbers are extremely tiny, but there is also no way to zoom in because the map disappears when you zoom in too far.

It needs a search feature to speed up planning

Great overall app and maps but doesn’t have a compass feature or orient the map to heading direction. This makes it very hard to navigate in the back country.

I’m on an iPhone 5S and this used to work as long as location services was OFF however i recently enabled it and now the app starts to load and switches to background. Every time i launch it it does it again. The app is now wilorthless

Great looking app, but I used it once to a hike done on a trail and the mileage was very far off. The hike was 14 miles round trip, but this app counted 24 miles. I trusted it to show my location accurately, but would not trust it to know how far I have gone or what is left on a hike.

The whole reason I downloaded this app was so I could see the topo map on my Apple Watch to not have to get out my phone at every turn. Shows time, distance and elevation gain. No map. No other stats. Very under developed for Apple Watch. Don’t use if you’re looking for a watch app.

Downloading a offline map couldn’t be any harder, so many other apps where you simply download the map instead of playing the screen recording game this app requires.

Could be a very good hiking app. I Like most of the features of the app, but one major issue. The distance mileage recording is way off. Not even close to accurate. What’s the point is it’s not even close to accurate. Fix that and its easily a 4-5 star app.

Tried to download offline maps and even if I tried small areas I couldn’t get it to work. Price is good and developer responds to emails.