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Hipstamatic® Customer Service

  1. Hipstamatic® Customer Service
  2. Hipstamatic® App Comments & Reviews (2024)
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In a world of picture-perfect images, dare to break the mold. Hipstamatic® is not just an app; it's a movement. It's about embracing the imperfections of life and capture the world through your own unique lens.

Hipstamatic® Camera Club is a Members-Only photography club for creative people looking to relive the golden age of mobile photography with the revolutionary app that brought the magic of analog film to your iPhone. Digital has never looked so analog!

⏵ Embrace The Art of Imperfection
Break free from the constraints of digital perfection and discover the charm of analog photography. The Hipstamatic® Camera and its retro-inspired filters recreate the imperfections and grain that gave analog film its distinctive look.

⏵ Shoot From The Hip and Capture the Moment
Don't overthink it. The Hipstamatic® Camera encourages spontaneous shooting, allowing you to capture the beauty of the world around you without the need for endless editing. Use the new 'Delay' Development Mode to focus on shooting now and review your photos later.

⏵ Unleash Your Inner Artist with A Vast Collection of Creative Tools
Explore a treasure trove of creative tools, including vintage lenses, classic cameras, and a variety of film types, each with its own unique aesthetic. Experiment with different combinations to create your own signature style. Build your own presets and filter to use in the darkroom editing suite or load them directing into your camera and never edit again.

⏵ Join A Thriving Community of Passionate Photographers
Share your creations with the Hipstamatic® Camera Club community, a vibrant hub of photographers who celebrate authenticity, creativity, and the joy of capturing life's fleeting moments. All on a network that is Ad-Free, chronological, and built for members.

⏵ TLDR;
* Over 200+ vintage lenses, cameras, presets, and film types to choose from
* HipstaProcess™ Technology that recreates the imperfections and serendipity of analog film
* Camera interface built for spontaneous shooting
* A variety of creative shooting modes including instant, delayed, and print-only (coming 2024)
* A thriving community of creative photographers
* Regular updates with new features and creative tools

Download Hipstamatic® today and rediscover the joy of a camera that is fun to use.

Hipstamatic® App Comments & Reviews

Hipstamatic® Positive Reviews

My Experience With Hipstamatic XNow a Lifetime member of the Hipstamatic Makers Club, I installed "X" the day after it was released, signed up for the 7-day free trial. Wanting to experience the app on its own merits, I uninstalled "Classic", then I put "X" to test. After several days, I reinstalled "Classic" and all the HipstaPaks (literally, ALL) I had previously purchased. "X" connected to those purchases and made them available within the app through the Classic Gear button on the Camera Shelf. Once the free trial ended, I still retained my "Classic" gear. Things I like: (1) the developers are extremely responsive and helpful throughout; (2) Hipstamatic X is strictly a shooter (you CAN edit photos shot within the app); (3) a good UI; (4) quality photos; (5) simple to use. Plus, I can still use "Classic" on its own too. I'm trusting this app will have good support and quality updates..Version: 1.2

Only thing missing is letting us use our own presets?I know there is this idea that we will just take photos with this app, but when you let me import a photo I like that I shot with Camera+ or something, and allow me to apply *your* camera presets to the photo, but don't let *me* apply the camera preset that *I* defined myself, I think I must be missing something. Either remove this edit feature entirely and demand we only take photos with our/your camera presets, or just finish the job and let me import something I composed and exposed in another camera application so I can apply my sweet framed tinto 1:1 preset so I can have some continuity in collections of images I share. 🤷🏻‍♂️ p.s. I'm paying the membership, but I don't think I will for much longer. I'd rather make my own preset in Lr or something like Snapseed. Between Google and Vsco having film simulations that are identifiable, the novelty of using "Kodiak Orca" or something wears off pretty fast..Version: 2.2

Longtime fan & userI love Hipstamatic X, and I loved Hipstamatic before it. As someone who made his bones in the analog camera days, the dirtiness and artifacts that we can bring to the image are fantastic. I've made lens and filter and paper combinations that remind me of papers and processes I used to use, and I will label custom combos to reflect it. I could go on and on. This is one of the photos/photo editing apps that has lasted at least 10 years in my toolbox, unlike many other photo apps which showed their limitations to me much sooner and were cut from rotation. I have *one request* though for the makers. It's the only request I've thought to make and all these years of using their apps. Sometimes I just want to save a photo, after filters have been applied etc., but it's like *five clicks* to simply save it to my camera roll. That's way too many. Is it possible, once we finish editing a photo, to get an option to simply save it directly to our camera roll? To save it and bypass the "next" and "share online" and so on? Really, go through the process and take a look at how many clicks it takes just to save a photo to the camera roll. Oof. Now imagine editing five photos and wanting to save them to the camera roll. That's a whole lot of extra time & clicks that really don't need to be spent! Thanks again for your work!.Version: 8.3

Hipstamatic X Good start!!!I’ve been a fan of the classic since day 1 and have bought just about every lens and film combos that has ever come out. I wish this camera would fill my whole screen like the classic does on my IPhone XS Max but it’s not a deal breaker. This app has promise and that’s why it was a no brainer to purchase the lifetime membership when I did. I need to spend more time with to understand it better. One thing I noticed is that if I’m looking at images on the classic app it doesn’t recognize what what Len and film combo was used. I also can’t see what was used when I use the random camera on this app which is my favorite feature because I could save it to a camera I like. Hopefully it will come in an update soon. #Hipstamatic4life.Version: 1.2

So much fun and great supportI’ve tried many different photo editors, filter apps, and camera apps on iOS, but nothing compares to Hipstamatic for the sheer number of options. I like being able to customize the look and play around with different options. Maybe it’s because I’m a tinkerer at heart. Even if you’re not, it’s easy to find creative looks and save them to reuse later. I just keep coming back to try different things. Their support is also worth mentioning. I had a couple of questions that they quickly answered. (One turned out to be an App Store issue, but they didn’t just brush me off.) It would be nice to get quick, helpful support like this from every developer..Version: 3

So glad to see this make a comebackI haven’t used Hipstamatic since 2012 or so, but I’m enjoying this new version a lot. Feels like a return to the early days of social media, when things were more casual and… calming. Absolutely love the passport and the stamps—I hope they keep adding more for various locations, national parks, etc. to encourage getting out more. I’m also enjoying all the various combinations of lenses and films, it’s just a lot of fun to experiment with. The only thing that I would definitely ask to change is the “photos disappear after 30 days” aspect. I understand the value of that, but I wish it was an option..Version: 9.0.1

UpdateI love the new update I love being able to share and connect with other photographers. But the limitation to only square photos is a little frustrating especially because in the app I have multiple different training options I would like to be able to share 16 x 9 or 4:3 and so on. Maybe there is a reason for only allowing squares. What if there was no legitimate reason for only allowing squares please allow the other aspect ratios..Version: 9.0

Just bought Life Time MembershipJust got the new app. Looks pretty good, fairly streamlined. Is there a way to edit the photo without using a predetermined look that the app suggests? Also, I am not noticing the ability to take double exposure pics. That was/is my favorite part of the original Hipstamatic app. That was originally something I purchased, will that feature be available in this new app ( or is it already there and I don’t know where to find it?). Update: I read the help article and look forward to future updates. Currently the app is crashing everytime I try and take a pic..Version: 1.2

My favorite camera app.I love this app, the original, bought all the films, and now am a lifetime member of Hipstamatic X. My all time favorite camera app ever is the classic for when I have a non-moving scene, however Hipstamatic X is great for when you need to just tap the camera, point, then click. Both apps are equally beautiful in design and simplified for even someone of my experience to use. I just wish they brought in flash effects into Hipstamatic X, then I could just have one camera app..Version: 2.2

Great app, better service!The app is fun to use and inspires me to play around with my camera. Have been with Hipstamatic and Öggl for years. Whenever I have a question or problem, I get fast and friendly response. As to the app itself, it’s an adjustment from earlier apps because choosing and shooting are a bit more organized. It seemed limiting at first but I find now that it allows me to more easily preview and recall a large number of presets as opposed to earlier Hipstamatic and Öggl apps..Version: 3.1

Now that I see what is going on…The “classic” version (which I love) is now the other simpler app released some time ago. I love the 16:9 option on the original version. I use a screensaver on my AppleTV utilizing family pictures. 16:9 pictures for this is a must. This “new” version is different in many ways. The social media portion, I probably won’t use. But the sharing of shot filter combinations is pretty cool. And it does take some pretty great pics. If this had 16:9, I would use it all of the time..Version: 10.1.1

The social part is actually really, really goodOriginally I thought it was kind of stupid and wanted just a retro camera. But it's pretty cool to keep your own stack of photos and have a tiny profile that holds everything. It's like a storage box of all your stuff. The textures and font and colors and everything else about the app is great, too. I love the way it's organized. Don't change the layout anytime soon..Version: 9.2.1

Super fun appI’ve used the original Hipstamatic for years, and this is such a fun new take. From the tutorial to customizing cameras on the shelf, the full experience of using the app is delightful! I have been running into issues where most films that have frames (as noted in the catalog) don’t show one after processing. This wasn’t the case when I first installed the app, and I can’t find a setting, so I’m assuming it’s a bug. I’ll be keeping an eye out for an update!.Version: 3

Love It - But Crashes So Much!I’ve been using the Hipstamatic apps for years, and I’m a paid subscriber. This is normally a five-star app but ever since I started using this with the new iPhone 13 Pro Max, it crashes all the time. All…the…time. I blew my 170 day streak last week because the app wouldn’t let me take a picture. There are probably children here, so I won’t swear, but I was livid. Still upset. The app hasn’t been updated in four months. I’ve had my phone for two months. This means that Hipstamatic X hasn’t been updated for the latest iOS or the latest phones. Super annoying. Super crashy. Please fix this! You have no idea how upset I am that I lost my huge streak due to a technical issue. It’s demoralizing. 😿.Version: 8

HipstamaticXI’ve been using the Hipstamatic app for years and have enjoyed it and belong to several hipsta groups. I had some trouble signing up for the lifetime deal on this app and contacted them about it. They were really nice and tried to help but seemed like the problem was more on Apple’s end but it ultimately worked out. I’m looking forward to seeing how this app evolves..Version: 1.2

Flawed but incredibleOver beg using this app since 2012 and it's been a constant in my photography arsenal. You really do have to familiarize with the different types of film, lens and flash to get the best experience so you're not guessing or getting results you wanted. The app had had a long outstanding bug where the favorites button moves closer and closer to the photos shortcut, but otherwise it's been a great, quirky, fun experience..Version: 9.0.4

Fun but frustratingly unstableThe photo output is lovely: fun, creative, and surprising. The app itself: crashes multiple times in a session, doesn’t seem to quite fit the latest iPhones and has many UI layout problems. At many points it’s unintuitive and inconsistent and there are many quality of life improvements that would rate this higher. 3 stars for the app, 5 stars for photography.Version: 9.0

Updated ReviewUpdated review: None of my custom presets save for more than 48 hours. The app says these are “synced to the cloud,” yet after a couple of days I no longer have Custom Presets. This revamped version of the app is much easier to navigate, and resembles the original Hipstamatic app more than its previous interface did. The Search function is incredibly helpful to locate Presets, Lenses, Films, etc., and it looks and feels more intuitive all around..Version: 10.1.2

Great app but new update is trashUsed Hipstamatic since it came out. Love the app, I’ve spent so much money on film packs. The new update adds a social passport, which is cool! But it’s buggy. Edit a photo, tell it to post, asks you to create a profile even if you’ve already made one, restart the app, it freezes and never posts. I get a stamp in my passport, which is cool, but I can’t post to challenges or an my feed. Cool idea that needs fixing!.Version: 10.1

Happy OldbieHipstamatic was probably the first app I ever bought and I am so happy that it is back. I was also an original use of Twitter, but now that is dead, I use Mastadon. Any chance that posting to Mastadon will be a native function? Thanks for the fun and memories. In some ways, it’s like I’m back in the ‘60s with hand-cut gel filters and cardstock shaders..Version: 9.0.2

Loving the artsy aesthetic of its interfaceI love it! But I somehow want to have stacks/albums instead of the shots combined altogether at “recent posts”. Maybe you should categorize it by months or years or both just saying… But all in all I love it the simplicity this is way healthier than the Instagram & other mainstream social medias.Version: 9.2

Simply amazing and fun!Ok, I’m a professional and using this app for everyday creative photography has me mothballing my DSLR and mirrorless cameras. It’s fun, quick and seamless for a iPhone. I worked for a major camera company for years and advised engineers to partner or license this for professional and consumer cameras. Apps like this gives me a another reason to use an iPhone over a camera..Version: 1.2

Kind of fun, not in the same league as ClassicI admire the willingness of the developers to experiment, and almost always enjoy the results. But I keep going back to the Classic version of the Hipstamatic app, which is genuinely great, and I keep buying paks to keep a little cash flowing into the hipsta purse — I urge everyone to do likewise. Can this new(ish) app evolve into something as good as the original? Not impossible. But the vision seems to have changed..Version: 10.0.2

Favorite photo appI’m now a lifetime member. I’ve been using Hipstamatic original since it first launched and now I use Hipstamatic X. I’m constantly amazed with the new “looks” that can be achieved with this app. Knowing I’ll always have access to the newest “lenses” and “films” they develop makes this app well worth it. I’ve even used it to make stop-motion films..Version: 7

Can’t edit photos on iOS 16Hi guys, been using Hipstamatic classic since it was first released and also Hipstamatic x since it was first released. It looks like iOS 16 doesn’t agree with Hipstamatic x….photos are not able to be edited. Just letting you know. 👍🏼 other than that I looove the app..Version: 8.5

Missing one key componentI love this app almost as much as the original. I wish you could add the ability to rotate the camera in any direction so that you can shoot with the volume buttons on top instead of on the bottom of the phone, similar to the original app..Version: 7.2

Nearly perfect!I’ve been a Hipstamatic user since the beginning, and I adore this new version. It really brings back the simplicity and surprise. My only complaint is the annoying marketing text inserted when sharing photos via Messages. I share a lot of photos via Messages, which means I waste a lot of time selecting and deleting that text every single time. My friends already know I use and love Hipstamatic, so I have no need to send them cheesy ads. Only other small quibble is that the Get Help feature has been broken since day 1. Other than that, this is a top-shelf app and has already won a permanent place on my dock..Version: 3

Great app!I discovered this years ago on iOS 9 then I forgot how bad the default iOS camera was, so I thought for a moment and remembered this app. I am very glad I did! This app has tons of presets and the subscription it has is very much worth it!.Version: 10.1

Been a fan since 2010I love the whole Hipstamatic thing and its people. And if ever there was a “social” network that I’d like to be a part of it…well this is it… Try it and have fun and let your inner photographer come out in a supportive forum.Version: 9.1.1

Wish it had GPS/EXIF dataWonderful app although very inconvenient to scroll through and change saved cameras. The biggest problem is the inability to export the GPS data with the photo and the inability to save a RAW photo. This makes it more an app for amateurs than artists..Version: 10.1.2

Post issueThe app is fantastic but lately i am having a problem of not being able to post photos, when i try to post, the app crashes and goes back to home screen. Can you please fix this issue. Thank you!.Version: 10.1.1

Missing location in EXIFI used the origin Hipstamatic for years and have bought many lens and films in it🤩 the new app is awesome but two things: 1, no location after shooting the photo in EXIF; 2, when edit photos I cannot choose the camera combination I just created. Hope there’s an update to solve these issues....Version: 2.3

Fun and gets me back into shootingI need to be able to fix my location all of my stamps are marked for a town over that is about 2 miles away instead of my city which I live in the downtown area of. Other than that I love the app. Surprised some of the shots I’ve done I printed poster size and the quality was decent..Version: 10.1

Hipstamatic is the most fun 🤩 Camera 📸 App on iOS!!!Hipstamatic is the most fun 🤩 Camera 📸 App on iOS!!! All the film 🎞️, camera 📷 and lenses will have your phone taking photos better than your film 🎥 camera 📸 ever could!!!!.Version: 9.1.1

Hipstamatic, ImprovedI’ve been using the regular Hipstamatic app since they launched many, many years ago. I’ve been an avid user of their app ever since. This app is a great improvement for most use cases. 100% recommend..Version: 5

GreatI am a longtime Hipstamatic user. I love this app! The lifetime deal is amazing. You get all access to current and future gear. The ability to play with different lens and film styles pre and post shot is is easy and enjoyable. Well worth the investment in my opinion..Version: 1.2

Great filters, and a nice social networkI’m not renewing until user interface is revamped. It’s too confusing and framing is off in square mode. Filters are lovely and Social Network are nice folks… but Please look at all of the problems pointed out by the users… This app is having growing pains and an identity crisis of sorts.Version: 10.1.2

Learning curve but worth itThis is much different than the classic Hipstamatic app but once you learn the bells and whistles, you’ll find out that it’s much better..Version: 10.0.3

Paid the $60 lifetime but doesn’t always workI try to restore purchases and it says they are restored, but it still says Join. Need a more customer friendly of remembering when a customer has made a purchase..Version: 8.9

Leica for saleWhy would I continue shooting with my M6 when i got Hipstamatic? Love the new Delay Mode. It’s like setting my camera to create memories for later!.Version: 10.0.1

Confusing...I’ve gotten everything offered by Hipstamatic over the years. This new app sounded interesting. Unfortunately trying to select a film turns out to be an extreme challenge. Why not offer a list in addition to icons...to make it faster to customize a camera?.Version: 1.2

Love this appLong time user. Don’t use as much as I have in the past, but love experimenting with different film and lens combinations! Updating. Meant to leave a 5 star rating..Version: 9.1

Sticking my neck outOk, some folks may feel I’m a fool but I’m going to say it anyways: I’m really enjoying this interface for actually finding good combinations. With the Hipstamatic Classic, although much more robust in a granular sense for editing photos (editing as in proper editing: brightness, blackooint, contrast etc and cropping), I did find it super slow and cumbersome to search through my lenses and films and find good combos. This X UI has a much quicker method of selecting gear and is easier to see the film and lens effect as you go. Using the gear selection screens or the catalog (surprisingly helpful and fast, the way I primarily search and select items) was much faster and less painful “editing” than classic. Overall it’s Hipstamatic and all it’s gear, simplified and enjoyable UI for more “in the moment” photo taking. All my gear transferred over no problem and I also bit the bullet and got the opening week lifetime subscription as I want to support their hard work (buggy and messy at times throughout their app history lol) and also I only had about half their entire gear library and wanted it all now and going forward. One thought: club members should be able to unlock the granular editing if desired and if not then backward compatibility of gear from X to classic would be appreciated. I’d love to be able to edit my Mirrorless SLR high resolution photos with Hipstamatic gear..Version: 1.2

Almost perfect!Great effects, the application is fun but: - No 48mp - No png or tiff.Version: 9.0.4

So much better!!!Latest big release fixed all of my crashing problems. The app is now 100% useable and 1000% stable. I am in love with hipstamatic all over again. I’ve been using hipstamatic daily since it was first released in 2012 (I think?), and have a deep love for it. I’ve been really upset because I haven’t been able use this hipstamatic app without the daily crashing fight, but refused to stop regardless. Now I no longer have to fight with the app and can finally enjoy it. I absolutely love it now..Version: 10.1.2

Best app EVERSee above. ;). It enables me to keep connected to the analog side of things - it spices up my creativity and it keeps me with Apple whether I want to or not!.Version: 10.1

Keeping it fresh!I did a deep dive into this app with the newest refresh that just hit in December 2023. So far I think it’s fun, and a great way to concentrate on the less technical and more creative aspects of photography (as a professional photographer, I sometimes get caught up in the technical, or the administrative functions of the job). If I had to nitpick….. let me assign shutter functionality to a volume button. Other than that, great app..Version: 10.0.2

Photography is funHipstamatic enables this non-photographer to take happy, non-consequential pictures, apply a variety of filters and effects, and share the result. Options abound, usability is excellent, look and feel delight. And it’s fun..Version: 9.0.1

PaidI waste the time of payment for the apps. I hate to paying for the apps. Pay for a month!.Version: 9.0.2

WeirdSo if I got this right, it’s more or less the same app but redesigned and now I got to subscribe or pay 40$ ( for a limited time) to get the same films/lenses/cases I already have ????? 🤔.Version: 1.1

1 problemIt’s an amazing! but i’m not enjoying the fact that if you were to delete a photo from the app it also deletes it off your personal photo gallery.Version: 6

Missing features from the original hipstamaticI took advantage of the lifetime membership being a hipstamatic user since it came to be. It was my go to camera. One thing missing from this new and improved is the ability to do double exposures. The original hipstamatic has the slider on the top left of the camera back that you could use to take a double exposure. The other thing I find frustrating is the new releases of lenses and films are buried in all the lenses and films so you have to create a new camera and then scroll through each lens and film to find the new releases..Version: 1.2

A camera bag full of your kinda camerasFun, quick access to any style of camera Easy to fine tune any camera to what you always wanted in your camera kits Reach in the bag for the camera that fits to the mood and settings you see and feel. Simple fun camera rules I follow! Take your Hipstamatic camera bag everywhere you go. ... Use your cameras bag any time – day and night. ... Hipstamatic camera’s are not an interference in your life, but part of it. ... Try the shot from the hip. ... Approach the objects of your Hipstamatic desire as close as possible. ... Don't think ... Be fast..Version: 1.1

Great JobPretty cool.Version: 1.1

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