VA Health Chat Customer Service

VA Health Chat Positive Reviews

Some people are stupidThe app isn’t bad at all. Sure it’s not the greatest app to ever be made, but it works. If you’re technologically illiterate, the app may not work for you. It gives you multiple options/ways to sign in. If you can’t figure it out through one of those ways, you should have stayed in the military so your hand could be held the entire time with every thing you do. I’m able to schedule appointments and chat with nurses through the app instead of waiting 15+ mins to talk to someone over the phone. App works as intended and does what it says it does. 4 star rating because they could of spent a little more time on the UI/UX to make sure it reads a little better on the Home Screen..Goob760Version: 9.5.0

11 – 6–23 would not recommendLogin is a black screen of death, so this is my feedback.Tommy two toes 77Version: 11.0.1

This app is fantasticI will admit that it will be challenging for a lot of people who are not tech savvy, but if you have a my healthy vet account and know how to sign into it, this works like a charm. I was able to talk to pharmacy and get them to process what I needed immediately knowing that it’s going to be done instead of waiting for a reply message on secure messaging. You also need to know what VISN your in …im VISN15 —- on the app it shows V15 - in order to connect to the right service people this is information you will need to know. Good luck y’all!.JennyZaSassyPantsVersion: 9.5.0

Great online serviceNeeded a refill for my medication. Unable to order thru MyHealthyVet because I didn’t have refills available. Downloaded the app, logged in without a problem. Went the nurse route, waited 6 minutes for my turn and he took care of it in no time. Saved me a trip to my local outpatient clinic. Fantastic service. I really didn’t want to drive to the clinic in the middle of this health crisis..OnyQVersion: 3.15.5

App works wellI decided to check this app out after receiving and email about its availability. The timing was perfect as I had just taken the last pill of a script that I have been waiting on. The pharmacy group that I chatted with was able to provide timely input and and estimate of when it would arrive. Easier than a phone call!.MikeSS73Version: 9.5.0

ErrorI got an email from the VA advising health chat was available. I downloaded it and when I signed in it took me to Minneapolis area which I’m not affiliated with. I deleted my account and tried to reinstall the app and now all I get is an error message when I try to login. Wish the app would work as advertised..LDO6495Version: 11.5.0

It worksThe other reviews concerned me, but I installed on iOS and signed in without a problem. I saw where I could chat with a scheduler or a nurse, and while I didn’t try either I saw no reason to think it wouldn’t work. I appreciate the work the VA is putting in to offer multiple lines of communication between vets and their medical professionals..MezrdVersion: 3.14.2

Worked perfect. Downloaded. Logged in. Messaged providerI got a refill request to my primary within 3 minutes of downloading the app. Already had a login, and it worked just fine. Very simplistic tool that did what I needed. Saved me a phone call..Ehaus82Version: 3.15.5

Works greatI haven’t had problems with they app personally. I think if you are someone with nonUrgent issues it’s a great way to contact without waiting on the phone.TI-89Version: 11.6.0

Great appSo much quicker care than in person. Was able to be seen right away! Would recommend to everyone.DocCourtVersion: 11.0.1

Loved my experienceMuch easier than going in person. Had a great experience.11Bvet24Version: 11.0.1

Love the app!Very user friendly.TheRick815Version: 11.0.1

Great!The app is very helpful! A great resource to have..Ashleey!!!!Version: 11.0.1

Awesome experienceThis is such a great offering.Zeekule33443Version: 11.0.1

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VA Health Chat Negative Reviews

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