PTSD Coach Customer Service

I was made aware of this app while on a site regarding childhood sexual abuse. It was a live counseling type in session. I was encouraged to enter counseling but with the pandemic I had to wait so through Zoom I am in counseling and I was assessed and diagnosed with severe depression and PTSD. Therapy is once a week for 50 minutes and the online site for live sexual abuse survival help I have done twice since I fell apart March 1, 2020. But the online counselor referred me here and they said it was made for veterans but anyone can use it so I tried it out and I can honestly say it has saved my life. I am totally amazed at how accurate and detailed it is in the area of this condition. I mean it totally works for me and is anytime. I have probably spent more time with this app or referring back to it in my daily walk. The breathing part is essential to me and especially in this current environment breathing is everything. Now of course I have a very long way to go in my journey to being free of the shock I am trying to undo but you are the hand I have always needed to hold onto my whole life, please never let go of that extension you give to so many people who need a connection. One thing I saw my dad do a lot was reflect on the life he was still living in, but now he is gone. I will spend a lifetime trying to remember what he taught me. But when the clouds come to spoil my sunshine I know I can and will refer back to this app and get through the storm. It’s 4 am and I can’t sleep so now I am going to use the app to help me with some of my issues right now, thank you so much,

The app I'm going to review is PTSD Coach. PTDS Coach has been an app on my phone for many years. The app has been designed to help patients learn about PTSD, and symptoms and learn different coping mechanisms. People with triggers causing strong emotional and physical reactions as well as recollections of the event are known to have PTSD (Post-traumatic stress disorder). Such as nightmares, anger, anxiety, and avoidance of situations that may bring back memories of the situation. This app not only connects with my therapist but also has an emergency plan to ensure my safety as a patient. It has a progress tracker along with what severity of symptoms to look out for. There are many tools to help with PTSD or even panic attacks. My favorite tools consist of different breathing techniques, meditation, scheduling a worrying time, and expressing myself with art. The tools are designed to calm the central nervous system allowing me to come back to reality quicker. For example, studies show that drawing helps patients to carefully express and approach traumatic past issues through linguistic communication. The app has helped me identify unknown triggers and figure out treatment plans that best suit my diagnosis. I find that this app has similar aspects of acceptance and commitment therapy. Researchers have found in psychological studies that acceptance and commitment therapy can help patients understand and focus their emotions in the present moment. The app lets you think about what is important to you like your core values and goals without focusing on the negative mindset with the help of a therapist if recommended or needed.

During a panic attack, I have never and will never reach for my phone. Nothing can replace the love and care I need during an episode. That being said, this app is extremely good at helping me calm down after panicking. I used to have this basic routine (after an episode) which was just eating, drinking, and sleeping, but that can only go so far. With this app, I can pick among the various tools it has to help me (recordings, quotes, etc.) and there is absolutely no pressure to enjoy it. If I don’t like it, I can skip it and/or give it a 👎 and I’ll never have to see it again. Very wonderful, very helpful, very professional. There are absolutely no ads, purchases, or monthly payment.

Of all of the apps I have seen and attempted to use this has been the best BY FAR! For free it offers awesome mindfulness and breathing exercises. Alternates between soothing pictures, sounds, ideas based on what’s tearing you apart at the moment. Every single day of my existence is a struggle to make it through. I was reaching a point in my day where there was more time in a panic And terror and rottenness then not. This application has significantly helped me in the heat of these moments. It has helped my ability to deal with the panic attacks and steer me from feeling completely lost to there is a light in the far off distance. If you don’t know what to do, You don’t have anywhere to go, try this app. It’s seriously helping me.

PTSD, or Post Traumatic Stress Disorder, has many distressing symptoms that a person may experience on a daily basis. This app is a smart way to manage anxious symptoms by pairing them with a relaxation technique such as soothing sounds, music, deep breathing, or pleasant images. This technique of counter-conditioning or graduated exposure was used by Joseph Wolpe- he believed anxious behavior would not happen when paired with incompatible relaxation behavior. He knew it would not be possible to feel anxious and relaxed at the same time. I personally used this app to manage my daily distress with PTSD symptoms, and found myself much more happy and relaxed after only a few weeks of use!

I am a self-diagnosed PTSD sufferer. I’m not a veteran, just a normal teenager who has gone through a lot of trauma that no one should. I looked for apps that would work and I found this one–even though it’s meant for veterans, it’s for PTSD, so it helps me a lot. I take the monthly check ups to see if I’ve worsened and improved, and to see that test prove in a way what I’m experiencing helps me psychologically, I would say. Gives me validation of sorts. The tools provided help calm me down and encourage me to keep living and to realize that though my PTSD might never truly stop, it will get better over time. This app has helped me to get better. It also has some tools to get connected with a support group and such, but I’ve never used those because of my isolation (I live in an isolating household). I strongly recommend installing this app and sharing with friends. I am praying for you all.

I’ve tried a lot of apps to get help with my complex PTSD. While several of them are useful at different times and in different ways (such as EMDR), this app put so many useful and calming tools in the palm of my hand wherever I am. It’s also not as “out there” or “hippie” (for lack of a better term - no offense intended) as some of the other resources, so I feel pretty good about it. Give it an honest shot. It may really help you recover when things start to get sideways. It does me. Good luck.

I have non-combat complex PTSD and this is the best app I have tried. I have used other apps for general anxiety, mindfulness, meditation, etc, and while they helped some it wasn’t enough for me to keep using them. This more specialized approach has been very effective for me. It can be hard to think strait when I am triggered and the app walks me through it. It uses all sorts of tools and you can save your favorites. It has been a godsend for me between therapy sessions. I am so thankful I have it.

I have used this for at least a year now. It helps get me through those rough patches. And When your really messed up it will advise you call someone in your support line but u have to set up your contact people but the number is ready to go if/when you need it. The 800 number is all ready there, for those when things are really challenging and you need extra support.

I’m surprised more people don’t know about this app. It’s put out by the Veterans Administration and it’s actually very, very helpful in helping recognize and better manage PTSD symptoms. The app is super easy to use and includes several tools you can select when you’re struggling with anger, depression, anxiety and more, right when you need it. I use it all the time and highly recommend it!

I’m 19 yrs old and went to search for a tool that could help me with my ptsd that I haven’t yet faced with anyone about. I’ve had rlly bad days and this app helped me ground myself and has so so many tools to go through. No ads or purchases, it’s just very genuine and professional. Helped me feel like I really am not alone and other people go through these experiences too.

Wish I had found this app years ago! It's been very effective in reducing symptoms when I am triggered or stressed. I especially like the guided breathing, imagery and ambient sounds. Love that there are so many different tools to choose from (the art one is fun and surprisingly helpful), plus it's easy to use. Definitely recommend it for anyone looking for app-based guidance on their PTSD journey.

I learned of this app about 3 years ago. It has become my number one tool I give my clients. I am a licensed counselor and am certified as a trauma therapist in EMDR. This app puts all the good coping skills in one place. It is user friendly. When someone is triggered they can’t think. So this app has tools with audio to walk you through what to do. JUST USE IT!

Years ago, I started up with it at the suggestion of a first responder. It’s been my go-to support tool. Best used when I’ve combined it with other forms of recovery from CBT, CERT, DBT, EMDR, EFT, and more. PTSD & C-PTSD are quality of life issues. PTSD & C-PTSD are most definitely life and death. The best all-in-one 24/7 tool for helping me to manage severe C-PTSD & PTSD symptoms effectively and easily. I started using it and never gave up. Don’t give up. We’ve got this. P.S. Thank you to the developers. Kudos on a fantastic app that’s saving lives. Including mine.

I’m gonna make this short. I’m just getting into this app and addressing my issues I mean truly addressing the things that drag me through life is super new to me. And I still don’t know what to expect or what I’m looking for actually. However exploring the journey with the Coach assisting has helped lower my distress level with the different types of exercises. Along with my actual therapist and treatment I believe I’m gonna like it.

The question was do I enjoy using this app? My answer is no I don’t enjoy using it, I wish I didn’t have ptsd. But I do. As far as this app goes, I use it almost everyday. Especially during my dark times. So app is awesome that it does help some of the time, just wish I didn’t have to use it.

I don't have much to say other than my therapist told me to download this app. Overtime, I decided to get more into it. My favorite part is "seeing my strengths". It forces me to think positively about myself when I feel less than.

Honestly the best app. I am so thankful that this app is able to help keep me grounded and okay on days I don’t have therapy, or on nights that are hard, or when I feel alone or lots of shame. This app has helped me tremendously.

To be able to have tools readily available through this and other apps, I find that dealing with my MST/PTSD symptoms a little less worst then not having anything during rough times that I suffer from. Thank You for this app.

My PTSD isn’t what they describe really. But I do like the ap. I can turn to it when intrusive thoughts start. I’m not going to write a letter or call someone. Also a leisure activity won’t stop it. It’s not that simple. But I like this ap. 4 stars, I can’t find my neurographic I started and that was my focus piece.

Take you for being free. I have no money as I cannot work and health care apps are typically expensive for me. I just needed a very simple app that could calm me down. It’s exactly that.

PTSD is real and understanding that is the first step to getting better. Using this app allows one to take part in their care in privacy and it's at your finger tips 24/7!

This is the best all in one app for myself as a provider to both use personally as well as in sessions as well as to provide exercises/tools/homework/etc.

I’ve used this app monthly since I started therapy. Being able to track my symptoms and talk about them with my therapist has helped me see progress when I didn’t think there was any.

I am new to this treatment thing and like the idea of being able to set aside thpositive things and tracking my progress through this. Thank you! 👍

This tool helps keep me grounded, its my go to when I need to refocus. Life happens every day and affects everything and everybody and can cause stress that leads us to depression and anxiety or other mental health problems.

Wow, this really does help. If you are desperate and have several panic attacks a day, I didn’t think this was going to be as helpful. It is. I am shattered and this helps.

As was glad Trina Blake recommend these. I’ve used them several time’s, the “sounds” calm me to sleep. That and a “cold bucket” of water or in a sink. It take’s me from a 10 to 0. A Veteran with PTS!!!🇺🇸🇺🇸🙏👍😎

Has helped me immensely over the past few years

It is very helpful in the balance of my life. Between this and mindfulness I am a better person. My issues are manageable and I am happy the the Doctors and psychiatrist recommended it. 😊

I think I’ll probably use this app about twice a month and d it helps a little bit but I think the main thing is its up to the individual use the tools

This has been the most helpful app to keep me calm and redirect my focus us to feel safe.

I struggle with severe depression and anxiety, I have found this app very useful in my darkest moments. It has helped me tremendously. Thank you

This is a great tool for those of us who cast a wary eye at getting entangled in the credentialed mental health care world. And it really works.

I just got a new therapist. First of all, I automatically was comfortable with that. So this will be one of many tools utilized because to get me to do the work of having Integrity.

I’m thankful for the app, however I still prefer in person settings.

I like the way this tool is so accessible and appropriate for many trigger situations

I use and recommend this to anyone experiencing any mental health issues.

This app helped me more then one when my ptsd hit. Thank you for making it.

Thank you for all your help and your support whenever I need it

It helped me when i started gagging while thinking about a triggering event that happened to me.

Use it daily , muscle relaxation, deep breathing most of all and soothing images

Excellent tool to have keeps me from doing something stupid

I am so happy I found this app! I’ve been dealing with ptsd-c for years and the older I get the more I am triggered. This app has so many helpful layers to it. I can even schedule symptoms checkers frequently if I want. Keeps me more aware and proactive with my mental health! I totally recommend downloading this app!

I fell upon this app by chance. It is luck because it has helped me as an extra alongside therapy. I recommend this app very much as it is helpful for those of us who have PTSD. Mazo

It has help me though my ptsd but it’s only about war veterans ptsd not others, it feels like my ptsd is not valid because I wasn’t in war

Very helpful. I highly recommend this app. Thanks for making this app available.

It's good so far. Just wish you could do the self assessment daily as i think weekly is to long. Symptoms can vary from day to day and would be helpful to track

Very helpful, relaxing, informative

I have found this app to be very useful in managing my day. The breathing and mindfulness exercises have a great pace that help me recenter. One rather significant thing that prevents me from getting any benefit from some of the exercises is hearing the side-work the narrator is doing in the background. I hear her clicking on things or typing, and all I can think is that she is so over worked that she has to multitask while she is making these recordings, and it stresses me out. I want to use more of these tools, but once I hear those sounds in the background that exercise is useless for me. Please update the app with the same exercises, and let the narrator just record the exercise without the distraction. Thanks.

I thought this might help my symptoms but a) it’s geared more toward military than just anyone with ptsd and b) it’s so elementary..some of the tools are useful, like the mindfulness exercises but the selection of tools is limited and I just find myself needing more. I think the concept of this is great but it needs more sophistication or maybe have a purchased version that has more tools, more resources and more exercises.

I found this app years ago when it first came out, helped develop it because it helped with my PTSD as a civilian. I deleted the app last week and now I find it is only for Veterans. Sad day for me but happy to help All Veterans.

Good app but the latest update deleted all my history. Not cool. Why take a monthly assesment if its not going to track my ups/downs? Figure it out or I can't recommend anymore. ***Update - the VA developed the app. No wonder its jacked. Cheers to the VA for being incompetent in every aspect of vet support. ***Edit*** Another update and history was deleted again. Haha

I have used the app just enough to see that apparently the creator only really wants to support veterans with PTSD??? Well, trust me…the rest of us didn’t ask to go through our traumas either. Our trauma is just as valid as a veterans!!!!

Utilities it for several months. Based on answers and showing to doc the system scores better and better when answers are the same or at a higher negative.

I hate this. It’s a bunch of no se e that helps taker responsibility off the healthcare workers who can’t even be bothered to show up on time to help veteran. This app and they make we want to delete everything

Great app very informative with great tools but the bad thing is that it keeps freezing in the manage section!:(