Amazon Music For Artists Customer Service

Amazon Music for Artists Positive Reviews

I don’t think my plays registerI had a group of people play me a lot and it only says I have 2 plays. It’s not accurate but some days I see the numbers go up a lot. I just want to make sure all my plays are recorded.Tommie lee gray 3rdVersion: 1.10.1

Can’t get passed the artist conformation/ customer serviceI’ve been waiting months for an email but I can’t get a hold of anyone. They seem oblivious to what the app is when I call customer service. I don’t think this app is gonna work out, I can report about music and remove it but cant get a confirm. It was so hard to get my account which was took over by someone else.. And customer service had no idea this app even exist...KillaFostVersion: 1.12.1

Good analyticsAnalytics are reported every hour which is very informative never any problems with app plus you can pitch your song with in the app plus other details.AmostdakidVersion: 1.11.0

Exactly what I was hoping forEasy to use and efficient. Everything you’d need!.Aaron CemeteryVersion: 1.2.4

Better then most the other platforms🔥🔥🔥🔥🔥.Skrillatament VisionVersion: 1.4.3

Works great!I really appreciate the detailed information the app provides! It’s great to see the information about fans and the regions/countries your listeners life in. It’s also very interesting to see the numbers of voice requests, ie, those who are asking Alexa directly..Bmcginn1Version: 1.0.4

Give us more playlists to pitch to pleasePlease make a category for trap beats, experimental beats, or boom bap beats. I won’t be directing any of my traffic to your platform until you add these categories to pitch music to Great start though.Real_raffVersion: 1.4.3

Update to AnalyticsHow many people have saved each song per day? How many likes?.The Melech DavidVersion: 1.10

Great app!Very clear and easy-to-use app, the design is pretty cool too. Super helpful if you’re interested in the data and analytics behind the music, and for other tips and tricks with Alexa. Worth downloading!.Heppers89Version: 1.0

Amazon Music For ArtistsVery Very Excellent 🥂.King AndyOneVersion: 1.10

It’s okaySeems to show all the generic stats that all other for artist apps have, but it would be awesome for artist to be able to update artist pictures and bios etc.. and not having to go through our labels/distributors to get it updated..HunterlopezVersion: 1.0.3

No rotation?Updating the app to accommodate for landscape or portrait would be great, not to mention auto-sizing for a tablet or smartphone. Not everyone is using this app on a smartphone..Spaulding67Version: 1.0

Amazon Music for Artists ReviewI 1,000% recommended this app to any musician!..Jack-MosesVersion: 1.5

Great Technical TeamI worked with the Amazon Music for Artists Technical Support Team to obtain control of My Artist Profile and to update My Artist Images. Both issues were given immediate, prompt attention and were resolved in a timely manner. Thank you Tech Support Team Especially Mark and Sophia!!! Mario and the Clones 😎.Mario and the ClonesVersion: 1.1.1

Hip Hop artist very happy!I am a very happy Hip Hop artist (Dangerous Devil) from the Midwest, happy to have this tool in my arsenal! The more tools we have as artists to grow our music and audience the better! And especially when dealing with such giant companies as Amazon! Be sure to check out my single (City Lights)! New music is on the way and I am thrilled to have this to help with my journey!.RealDD801Version: 1.0

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Amazon Music for Artists Negative Reviews

Not helpful at all!They mistakenly put music from other artists into the your data. When you go through the required process of notifying them to get it fixed, they apologize, tell you to do what you’ve already done, state they will fix the problem, and nothing ever gets corrected. This has happened several times with my account. No where near as good as similar apps for other music services..Gplayer50Version: 1.1.2

They won’t fix my releaseMy music was released on another artists profile with a similar name, so I cannot claim my own artist profile. This app allows you to file for this to be fixed. I’ve filed about 3 times, and did all the steps and and waited all the time they told me to, but after 4 months they still have not fixed this issue. They said it would take within 28 days..Roger spreccoVersion: 1.4.3

Literally the worst app for musicianI have had a problem claiming my artist for over a year already and they still don’t let me do it. I don’t understand how when I call for help the customer service people don’t even understand my question and sound like it’s a third world country service center I’m furious cuz they got me looking like an unprofessional artist with their wack representation of me and my brand.Monopoly aceVersion: 1.13

LimitedCan’t update artists pic or backdrop, analytics are limited, no way to submit feedback or bugs as those are also unable to send. You can tell they just stopped working on this and left it as-is….Benjamm1Version: 1.3.1

Help!Didn't want this app as it doesnt do what I wantedit to do. then come to find out I'm being charged $31 for an app I'm not going to be able to use and I'm unable to find app support to cancel.UgfuydyeayerVersion: 1.3

No movementUnable to even submit my verification it doesn’t work..The Czar Of DetroitVersion: 1.4

Dosent loadI have downloaded this on my iPad and iPhone, they both approved me but they just never load my stats.ChandlerAlanVersion: 1.1.2

Login page incorrectly formattedCan’t get past the “You’re Almost In” page. The page isn’t formatted for smaller screens (I’m on an iPhone SE) so I’m unable to check the box that says I agree to the Terms of Use. I’m sure the app has some benefits, but for now it’s completely useless to me. I’ll submit a new review once I can get into the app..KongdVersion: 1.0

Cannot Register and Get ApprovedWeeks of waiting to register and get approved, just to be told that I didn’t provide enough information showing that I am the artist. I provided my real name, social media links and other things. Do you want social security, home address, and blood type?.Ya YevVersion: 1.0.6

Has a ways to goNice to see top level stats but still needs more granular breakdowns. Can’t update bio or profile picture. Difficult for label management with dozens of artists. Can’t submit songs for editorial playlists..Trevor1687Version: 1.1.1

App has glitch can’t download to iPhone 7I downloaded the app on iPhone 7. I was unable to click the box to accept the terms due to some glitch which causes large letters that say “You are almost there” which prevents the action. Could go no further in the download..BaakaakweVersion: 1.0

Not formatted right. Can’t log inJust like one of your other reviewers mentioned, the “You’re Almost In” graphic is covering the terms and other questions, not allowing me to check the boxes and continue. I can get past that screen. I’m on an iPhone 6..KevinhatesthiscrummyappVersion: 1.0

Just want musicI just want to listen to music. The app requires you to put in personal information about yourself (social media accounts) and jump through all these hoops before you can even get to the artist’s music. Do not like..Ci Ci LVersion: 1.0.4

Can't login!Unable to login on iPhone SE because the headline on the login page prevents the user from checking the terms and conditions box. I sure would like to use this, but for now, currently unable..Jeffrey FriendVersion: 1.0

Doesn’t workTerrible. Can not even check the box that allows you to get past the screen that says user agreement. No place to choose a distributor. Cd baby. Poorly designed and serviced..BlueskymedicineVersion: 1.0

Worst app ever maybe?Can not claim my artist after I do all 4 steps of verification. It gives and error saying before I claim an artist I must already have one claimed. Makes no since. Does not work at all.HousermaniaVersion: 1.0.7

Thanks for nothing...You’re not able enter the proper info to get registered and “claim your artist.” Emailed Customer Service and they gave me specific instructions - which did not work..BLKBETEVersion: 1.0.5

Stuck in the middle of the wayI wish I could write a review for this app but I can’t get past the “You’re Almost There!” screen......Frank ColonVersion: 1.0

Fail !Can’t get past the “almost in screen “ as per another reviewer who had an iPhone SE. I have a 6s and still doesn’t work. Pathetic 🚫.ShortimerVersion: 1.0

The App does not workI can’t finish the sign up process on either my iPad or my iPhone. Very disappointed..BJ PonsVersion: 1.0

Doesnt workYou connect your account but “submit” grayed out. Nonfunctional app.Evil earwigVersion: 1.0

Horrible appUnable to verify artist (myself). Been waiting over a month.OfficialciskoVersion: 1.0.5

Can’t get past the “you’re almost on screen”As others are struggling, so am I!.Trying to migrate to MailVersion: 1.0

Please test on different devicesIt doesn’t let me complete the questions to claim my artist! 😢.BurgerJoeboVersion: 1.0

WaitingTerrible.DavidjudeVersion: 1.0.4

CrapI can’t claim my artist. This app is useless..RlwcycleVersion: 1.0

Cobro indebidoNo devuelven dinero.AlsksjskVersion: 1.10

Not worth your timeNearly impossible to get your account verified, horrible artist support, and screw ups that hurt musicians financially and musically. Just stick with the usual that actually work, like Spotify for Artist and Apple for artist..FonzdrewVersion: 1.14.0

IMPORTANTThe artist support on this app routes to regular Amazon support. I’ve tried to contact Amazon and they can do nothing. I need to be helped with an important issue that only Amazon music for artists can do. This needs to be looked at. Please reach out to me 🙏.MygodthisisbadVersion: 1.10.2

ARTISTS BEWARE!Read before you agree! You are literally giving all your rights away via royalty free licensing to amazon and their affiliates via sub-licensing FOREVER IRREVOCABLE! Take the time to read the agreement! It’s a very bad deal..MelanymusicVersion: 1.3

You can’t do anything about incorrectly categorized musicI tried to report incorrect music on my artist profile following their exact instructions. What followed was two straight days of arguing with customer service (being directed back to the app, treated like I was stupid and wasn’t following the instructions despite providing the ASINs and everything else they requested) and then eventually just being directed to a trademark filing form and then I just never heard back. Abysmal artist support. I don’t link people to Amazon music anymore because there’s all this random crap from a German artist on there and until I hire a lawyer I can’t get rid of it. This should be as easy as creating a separate artist profile. But every step of the way, I was told nobody could do anything. Useless app and useless company..LoudMathVersion: 1.1.3

AwfulI can’t claim my artist profile, it’s been months and I still haven’t seen it. AMAZON you guys are a massive company this shouldn’t happen..Hmanstar5!Version: 1.0.5

Won’t recognize my nameI attempted to register my artist name (which is my own name) using my CD Baby account (in my own name) and Amazon writes back (to my email address, which is also my name) to say that they cannot verify my claim to my name. Huh? And they said that “actual real people” verified these claims(?) So they said to Try to Re-submit my verification, but actually the app won’t even open, so I cannot Re-submit..Mansfield MusicVersion: 1.0.4

What a piece of junkI couldn’t get pass the “You’re almost in” page either! C’mon Amazon! Please get your act together..Bert de LuxVersion: 1.0

Needs to be updated.Can’t get past the “you're almost in” screen. Hope amazon will update the app soon..SteveWal33Version: 1.0

Need to get fixI cant even access the app because of a display format issue on iphone se 13.3.1 wich block me from touching check box to accept terms and conditions.Tyler durden69Version: 1.0

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