App Customer
Service

LubeMonitor Customer Service

About LubeMonitor (Shell Information Technology International B.V.)

Shell's LubeMonitor service lets users understand their ship's 2-stroke engine performance better and helps reduce maintenance costs.
No more working across different systems; Shell LubeMonitor automatically combines all cylinder condition monitoring activities.
Having in-depth information in one place
with real-time updates allows users to make informed and quicker decisions, as well as optimise oil consumption and extend component lifetime.
Note: An active LubeMonitor account is required to use this app. Please contact you Shell Marine Account Manager for more information.
CategoryBusiness
Release DateFebruary 2, 2020
Latest Version3.4
PriceFree
Age Rating4+
CompatibilityRequires iOS 12.0
Last UpdatedNovember 7, 2025
Size48 MB
Supported Languages (1)
English

What's New in LubeMonitor (v3.4)

UI Notifications; UI improvements and bug fixes

LubeMonitor Contact Information

To reach LubeMonitor customer service and technical support, use the official channels below. For the fastest reply, choose the developer's official website.

Company NameShell Information Technology International B.V.
Company Websiteshell.com
Company Email[email protected]
Customer Serviceshell.com/app
Social MediaFacebook / Twitter

LubeMonitor Subscription, App Deletion & iOS Support

How do I cancel the LubeMonitor subscription?

Open Settings on your iPhone or iPad, tap your Apple ID (your name) at the top, go to Subscriptions, select LubeMonitor from the list and tap Cancel Subscription. Cancellation takes effect at the end of the current billing period; you can keep using the app until then. See Apple's official subscription management page for details.

How do I delete the LubeMonitor app?

Touch and hold the LubeMonitor icon on the Home Screen, choose Remove App and then Delete App. Important: if you have an active subscription, deleting the app does not cancel it automatically - you must first cancel your subscription using the steps above.

LubeMonitor purchases, refunds and billing issues

Report billing or refund requests for LubeMonitor through Apple's Report a Problem (reportaproblem.apple.com). For the app's own technical support and contact, use the developer's official website or the LubeMonitor App Store page.

LubeMonitor Positive Reviews and Ratings

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LubeMonitor Negative Reviews and Ratings

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LubeMonitor Screenshots

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