JBL PartyBox Customer Service
Compatible with: PartyBox 310, PartyBox 110, PartyBox 710, PartyBox Encore Essential, PartyBox Encore/PartyBox 520/PartyBox Stage 320/PartyBox Club 120/PartyBox Encore 2/PartyBox Encore Essential 2/Partylight Beam/Partylight Stick
Not compatible with: PartyBox 100/ 200/ 300/ 1000/ On-The-Go
App features:
- Connect compatible speakers wirelessly
- Personalize and control your speaker from the app
- Get software updates and product support
JBL PartyBox App Comments & Reviews
JBL PartyBox Positive Reviews
Like the app, but!!!I am a huge JBL fan. I have just about every Bluetooth speaker imaginable with JBL. The issue that I’m having with the app is that, it’s not picking up my JBL party box 310s. It picks up all the other ones, my JBL 710s and my JBL party box essentials. the only way that it picks up my 310s, is it I had to get up and literally turn them both on, and wait for them to connect. Other issues that I’m having, is that I am visually impaired. So the app does not allow me to see all the other speakers on the screen. I wish that they could come up with something, to where I can feel down the screen and choose the speaker that I want to use. It also does not allow me to be able to turn off the speakers either. It doesn’t even show up at the top of the screen, where it usually says turn off speaker..Version: 3.4.3
JBL PartyBoxJBL PartyBox is my favorite app to use. This app thinks of every feature to make the speaker easier and more fun. Have you ever been lying down in your bed or in another room and your just too lazy to get up and turn on your speaker. If you are like me and have those moments this app is perfect for you. The app offers a feature where you can turn on the speaker from your phone . This app also offers many fun dj sounds that all children love. You can also change the bass, mid, and treble. This app is percect for me and will be for you too. Wow, I love this app..Version: 3.7.12
Good but not greatThis app is good I do like it andI think it could be better. If you take the equalizer control from the JBL Headphone app and apply it to the music controls for this speaker and then also add a second equalizer control for the microphone inputs this could sound as good if not better than most professional karaoke set ups. That control on the headphone app has made the JBL earbuds the best as far as sound quality and volume level I returned my Bose earbuds after using that app and finding the abilities which are available because of that equalizer control. Please do add that exact equalizer sound control to this app. I believe that if you do I will be-able to replace my Sonos 5 (Play5) with these JBL speakers..Version: 3.4.3
I’m amazed with it!!!This thing is awesome!!! Rich sound with earth shaking bass! I told my wife that I have been looking for something like this all my life, lol. I’m 61. I thought about getting two for myself but one is more than enough for my needs. I did however buy a second one and donated it to the youth group at my church. I also have two JBL sound bars that rattle the house but I really have been enjoying listening to my Party Box. Unbelievable sound outside as well. Thanks JBL for making premium products at an affordable price!.Version: 3.13.26
Love the productThis is the most AMAZING Speaker/Light show! After bringing it home, I was so impressed I went back a few days later and bought another one!!! Very impressed with the overall quality and portability! THE signature JBL SOUND IS AMAZING … THE BASS IS BUMPING AND HIGHS ARE DELICIOUS !!! & IT’S EVEN BETTER IN STEREO!!! (There is only one minor problem- I’m having trouble getting the microphone to work with the JBL PartyBox app:/// I did try calling JBL Support, and a nice person told me very politely that they’re still working on that issue)? With such an amazing product that answer doesn’t seem to make sense:/ Finally, I should probably mention that the microphone does actually work and sounds pretty good and includes a spacey reverb seemingly built-in to the mike - You just can’t change any settings because the JBL App. (BTW it came with the speaker in the box) isn’t able to detect the microphone:(((.Version: 3.11.5
Works greatOnce I learned the app and how the speakers connected to the app, it is great. Through the app, the speakers get connected once both speakers are turned on… the device with the app will search for them - must choose each speaker to be turned on to connect both through app. I think it also will turn on the speakers via the app remotely but it’s not consistent seems to only want to turn one on. I turn on each speaker manually on top of the speaker then search for both speakers..Version: 3.4.24
JBL speakersMy name is ROBERTO. I have two JBL speaker the 1000 and the 100. They are both amazing speakers very well built. The sound. Of the music that comes to the speakers is incredible. There’s nothing like it. I’m trying to figure out a way to get one more possibly another 100 but when I throw a party outside, everybody’s amaze by the sound keep making these babies just the way they are do not change anything. Thank you for a product well built..Version: 3.8.14
Great app, a little finicky..It’s awesome that you can control so many features the Partybox lineup has to offer with this app. My only small complaint is that it takes a bit for the app to connect to the speaker, and sometimes it doesn’t show it’s connecting at all and I’ll have to disconnect Bluetooth and reconnect it. Aside from that there are many great features, like light effects, eq, tws, and more. I think it would be cool if jbl added a “solid colors wheel” without the special effects though..Version: 3.8.14
It is Good.I like it, and I love how I can adjust everything from the Lights to the Sounds that play out of the Buttons at the Top, I just wish that it would not disconnect while I am Playing from it, but it will still play my Music, but that is just a Small thing, which is does not really affect anything, or it could be sumthyn I am doing, but imma still use this App, cause I will be buyin another one soon..Version: 3.12.20
Party Mode tends to freeze.Whenever I try to create a party or even view the party mode the WHOLE thing just doesn’t even load, it freezes. As soon as I even open party mode the whole thing just stops loading. The animation that plays when in party mode, it just stops. And I’ve check if the app needed an update, I’ve tried uninstalled then reinstalled and nothing seems to be working. Idk what going on here but its worked ONCE, and now it doesn’t. I don’t know what I can do to fix it. Help?.Version: 3.11.5
Omg this is amazingI guess I’m a big music guy, I drive for a living and music is always playing. I come home and I play music everywhere, in the yard, in the garage and pretty much everywhere I go. This is nice because it doesn’t mess around, nobody is going to run off with it and it makes a statement. The price is just right and I can’t wait to enjoy this on the tennis court and on the beach. Get one today!.Version: 3.5.46
PartyBox AppI purchased the 110 to add extra bass to my 2 Bose S1 pro setup. I would love an Equalizer and crossover capability. I really need to fine tune the 110 for specific applications. That being said. I really think the 110 sounds great and looks perfect. It would be helpful if future generations could bring the weight down to 15 lbs. I don’t want to sacrifice the power and bass to go with EON speaker which is lighter..Version: 3.2.14
This 710 Thumps!From ordering it to displaying at our annual Crawfish Party was a breeze. I went a step further and also purchased wireless microphones & a cover. My experience was fantastic & I’m proud I chose this setup. Does exactly what I want it to. Friends & Family are impressed so I may be personally responsible for additional sales! 😎 If you’re on the fence, let me tell you, Just pull the trigger and make the purchase. You won’t be disappointed..Version: 3.10.26
Glitch in the updateI absolutely love the app but after the recent update, the remote power button inside the app has stopped working. You can manually turn it on and turn it off with the app, but if I open my app from across the room, or even right next to it, it says it can’t connect and won’t turn it on. I have to get up and manually push the power button..Version: 3.10.26
ConfusedI always play in stereo mode but since the app was changed I cannot go to party mode if I hit ungroup it only plays one speaker and I thought that meant it just took it off stereo and put it in party box mode but it does not it just plays one speaker ? Sometimes there are certain things I prefer in mono or ( AKA ) PartyBox mode. And under this new change I’m only limited to stereo or only use one speaker?.Version: 3.5.22
The day JBL took over the soundI just purchased 2 in party box120s play them in tandem and I must say the sound is incredibly satisfying i don’t think I’ve heard a more crisp sound and the bass is thumping and clear and hits so hard it makes my house raddle I wish I had gotten the 540s but that day is coming I couldn’t be more satisfied thank you to JBL ...Version: 3.14.2
PurchaserI originally bought one 710 which was really good. Then bought. another 710. These things are awesome. They’ll vibrate your foot windows in your house and have volume plenty to spare. Clear as a bell great bass. Then bought a 310 as well and it’s great and plenty enough for what I want it for but the 710 are great for any room size etc. Highly recommend.Version: 3.10.13
Great buyI bought this speaker 7 moths ago for a wedding event. This was more than enough for a 3000 sq foot venue we had used. And you can daisy chain them together if you have more than one. Lot of bass without losing your clarity on vocals. Since that event I use in the house and rocks the walls. Definitely a good buy..Version: 3.11.5
App is great!!!I have the JBL 110 and let me control light features, and let me unlock a whole new level of bass boost. They allowed me to change the color which you cannot do on the actual speaker. Also, it also can turn it off and change the color of the lights..Version: 3.5.46
MORE SOUND DESIGNATIONIts simple, not too much subterfuge. Connectivity is good, i just want more control over the lows and mids. Aesthetically pleasing and connects between devices well. I would like at least an hour of pause time before devices power down, that, being the only down side, 5 stars..Version: 3.10.26
I wish the lights didn’t moveThe party settings are fine but why not provide a setting where you could just have the lights be lights without all the flashes and moving around? I realize I can turn the strobe flashes off but even the bass lights are all wacky. Please halp..Version: 3.4.24
Eye OpeningThis party box is like a member of the family. It goes to all family functions and never quits. Lots of features, excellent performance even in the rain! Thinking about buying a second for more dynamic sound. Send me a coupon JBL!.Version: 3.13.26
On/off so feature bugGood app just two problems one sometimes the speaker have to be turned on by hand to use the app 2. The speaker sometime goes into this mode Idk what it is and I have to turn it on by hand to use the app I think it takes away from the on/off feature from the app besides that when it says standby mode it’ll work smoothly.Version: 3.7.12
Nice to have adjustments, but connection is sketchyI purchased 2 310 speakers to have the ability to link together. However, linking the two makes the app confused at times, not allowing me to enter the dashboard, even if both speakers are connected via link and both connected to my phone via Bluetooth. Aside from that, the dashboard is great in allowing so many adjustments..Version: 3.4.20
AmazingThis is a badddd boy! I bought one for me and my son last week and he was blown away also. I’ve was a Bose fanatic until I got this bad boy. I’m now a diehard of JBL. fan. I never thought any sound system could touch Bose, I was wrong. Yea, you got me!!!! I’m a JBL Fan for life now. Sorry Bose, you’re now in 2nd place🎗️ Chuck Toms.Version: 3.5.46
Jbl partyboxI think I this app got a better upgrade then the last one. As well for the jbl it’s the best sound system I ever own . I own the flip 5 but then bought the boombox jbl partybox 310 and I also partybox 1000.. the bass on these systems are amazing to own.. Thank you jbl for your quality of sound.Version: 3.4.3
Great sound speakerI’ve been wanted to by the product for quite a while, I decided to take the hit an bought one, I don’t regret it, the unit is outstanding, great base and highs are just well calibrated, they work in unison. Buy the product if you can, you won’t regret it.Version: 3.4.3
VersatilityTo me this piece of technology goes further than just hearing music . It’s an all in all 4 me. I use for tv, as an bass guitar amp, I use to speak in the open (till Freedom of Speech is gone), great Karaoke with JBL wireless mics and the light work is relaxing. It’s my Gospel amplification! Calling all to repentance! Back to Christ box!!.Version: 3.12.20
Light displayBack in 71 I created the pulsating lights to music. I really wanted it to be a mix of frequencies determined by the music coming from one bulb that blended the frequencies accordingly. I thought that was what the JBL 100 would do but am not disappointed with the sound would prefer if it blended colors instead of a light display..Version: 3.12.12
710’s turns on for no reasonWith this last update my speakers turn on randomly for no reason with the latest update in April I have to unplug them when I’m not using them it’s very annoying. Hopefully a new update will correct this? No other complaints. They rock the house.Version: 3.11.5
Overall extremely pleased with the speaker I’ve had the 110 and now I have the 310.I really wish there was a way just to pick solid colors and have a little bit more variety too. The white party lights are neat but very quickly give you a headache if there was a way just to have a solid low light to them that would also be very neat.Version: 3.4.24
Great soundNo regrets, it was a perfect buy. Great sound and I enjoyed singing along with the microphone, easy to connect to iPhone. All you need to do is install JBL app. Carry wherever you go. USB C for microphone not included but it’s not a big deal, you can buy it online or in store..Version: 3.12.20
JBL PartyBox AppUp until about a month ago the JbL PartyBox app worked well on my iPhone and iPad Pro. Then, it stopped working on my iPad. What happened? Will the JBL app work on iPads? Before I would have both the JBL App and Apple Music open on screen on my iPad but can no longer do that..Version: 3.4.20
It needs to remember the last volume settingThe app is slow but that is not as big of a deal as having to adjust the volume each time. Using AUX in..Version: 3.8.14
JBL PartyBox 710The PartyBox 710 is a beast. I wish I could lower the bass even more on the app. Even at the lowest settings, the bass is too much before my neighbors start complaining. Please get rid of the start up and shut sound. That's annoying. Also, stop the 1 second pause in sound when going all the way to full volume. Besides that, this thing is great..Version: 3.4.3
Not Keeping the connectionI have a JBL Party Encore and whenever i try to go into the app it keeps telling my to find my speaker every single time I use this app. I would say to update this app where it saves your speaker. Plus I was able to increase the bass to max which sounds really nice..Version: 3.4.3
It’s a great app !!!So far I haven’t had any bugs no issues whatsoever just wish there where a few more preset audio options (equalizer options) and an option for a slow color change threw all colors but other than that it’s a great app..Version: 3.5.46
App needs improvementThe app is a good feature to use but sometimes is can be a little glitchy. Using multiple speakers can be problematic at times. They don’t always connect to the app in order to power on/off or when trying to connect multiple speakers at once..Version: 3.8.14
JBL 710&310This app is awesome ! love it ! Works great with my iPad .. I just wish my 310 had also on and off button in the app also as of now I just can turn off my 710 but can’t turn it on….Version: 3.4.20
One thingI have a 110 and the app is pretty nice, right now the only thing I can think of is it would be nice if you could turn on the speaker from the app.Version: 3.4.24
Love 1 - would love 2 lol!Not wasted money, beautifull deep and tight!.Version: 3.13.26
ExceptionalWow!!!!thank you for this amazing improvement!!!.Version: 3.13.26
Love itExcellent quality. The engineers who designed this should be retired by now. Cheers.Version: 3.12.20
JBLI wish I was able to turn my JBL on from the app.Version: 3.13.26
Add a fundamental functionI think is necessary the option of delete the other devices connected to the speaker.Version: 3.13.26
About the speakerIt’s super loud in hockey we connect too of the speakers two of them together and you can hear them from the end of the hallway in the hockey right now.Version: 3.12.20
AlimentationOn peut pas éteindre le JBL a partir de l’application!.Version: 3.12.20
JBLIn one word….. Awesome!!!.Version: 3.12.20
Jbl PartyBox (Excellent App)Hi!, I Have A PartyBox 310 In My Home, If You Have PartyBox, You Can Get It On App Store, You Can Use With PartyBox 310, 110, 710, Encore, Encore 2, Encore ESS 2, Club 120, Stage 320, 520, 720, 1,000, PartyLight Beam, PartyLight Stick.Version: 3.12.20
Ease of useI love that there’s equalizer and it’s actually better than the pre setup ones :) you get better bass and treble. Cleaner sound.Version: 3.12.20
Thank You JBL!My JBL PartyBox Encore Connects To Bluetooth And App! I Love It Although Can You Update All PartyBox To Connect Automatically When The Bluetooth Button Is Pressed So I Don’t Manually Do It.Version: 3.12.12
Two JBL pb320.Two party box 320 is better than one.like I told my kids pfft headphones I’ll show you.Version: 3.12.12
SuperbSounds performance is superb.Version: 3.11.5
JBLMan, this is the greatest toy I have ever purchased except for my Harley. I have so much fun and can pass hours at a time playing with this machine. Thank you JBL for the fun..Version: 3.10.13
Great speakerI really love this speaker. 100% better than my Bose SoundLink Revolve+ (Series II) speaker..Version: 3.8.14
JBL Party BoxSuperb speakers with fantastic sound and seamlessly connect with the blue tooth microphones..Version: 3.8.14
More Home MusicIf it possible, please add control “preamp” in eq section, at home use it nice to listen at low volumes, as the iOS volume steps are so limited, also it would be nice to see simple remote for 320 as well.Version: 3.8.14
Just a few more tweaks to make it 10 Stars!It would be great if the PartyBox speakers maintained the app settings including volume and light effects after shutdown. I have 2 x 110s and 2x essentials I use in fixed positions plugged into AC power around my backyard pool. On start up I have to reset each speaker manually to my custom settings..Version: 3.8.14
Love JBLHave a family of JBL’s and love the JBL 110 sick speaker, great battery loud as f.Version: 3.8.14
Jbl 710Slow app , needs more customization for lights and extra features , such as sounds and lights.Version: 3.8.14
Turn off BT pleaseOur PartyBox is shared and in a home gym. It’s hardwired to TV for watching fit videos but also Bt for music. It is so annoying that you cannot disable BT when it’s on video. Wife somewhere in the house starts an audio book and it overtakes my video. It’s preventing me from buying another PB..Version: 3.7.12
Needs better connectivityThis would be a easy 5 stars only if you could connect more then 2 party boxes at a time wirelessly. I bought this because the sales person told me they were all able to connect no problem when you’re ready to expand. Big disappointment.Version: 3.8.14
JBL party 110Love these things!!!! (I have 2) Works like a dream Great sound! Buy it..Version: 3.5.22
The app is awesome but…The JBL partybox app is awesome, but I think it needs laptop compatibility instead of just phone or tablet. This would be a complete game changer because it would bring a lot more flexibility to its users!.Version: 3.5.46
Found some bugs that need to be fixed[Bugs] 1. One of the volume sliders in the app to control the volume of each individually does not work when two party box 310’s are in TWS 2. Sometimes when two party box 310’s are in TWS they only function in mono not stereo. This bug is permanent until each party box is factory reset [Feature request] Please add a working UV meter to the light show selection Hope all these issues get resolved in the next update Thank you for reading.Version: 3.5.22
Nouvelle versionLa nouvelle version est vraiment Mauvais avant la version d’avant était vraiment mieux maintenant impossible de jumeler deux enceinte et se connecter est compliqué ma note est 1 désolé veillez résoudre le problème.Version: 3.5.22
110 party boxI borrowed a party 110 box off a friend for three weeks while I was out camping and it gave great sound that I said I had to buy one and then I did my research and realized that you could join two together blue tooth and the inputs and outputs on it just the perfect speaker for everything that you ever wanna do to make things louder. Amazing Sound great base great treble great mids the upgrades that they’ve done to the app took control the equalizer the light show. so I ended up buying two and now I have it in stereo or separate areas. when I go to the cottage I could have one in the cottage and then I can have one out by the fire and everyone gets to enjoy the music or if I have my projection screen that Bluetooth to the projection screen outside, you have your own concert or movie theater!! I also use them in my gym for working out. Getting everyone pumped. The full range of sound replaced the old system. Less is more. No amps required no wires required. Plug it in the wall or run them off the rechargable batteries. I would recommend these speakers to anybody, they’re still portable, compared to the bigger ones..Version: 3.4.24
Last update is buggedUsually the app is okay but idk what you guys did with this last update but I can no longer connect my 710’s together, the app keeps prompting “stereo mode” idk why you took away the simple TWS option. And is no longer as user friendly as it was.Version: 3.5.22
Awesome productAwesome product just loving this party boxy presently using it in my soccer training and my players love the vibes it creates..Version: 3.4.24
JBL party powa!! ✊Love it!! She jams on the deck from tooner boat to kids hockey games… we are very happy with the speaker..Version: 3.4.24
JBL Party Speaker 710Best speaker I’ve ever owned!! Love it.Version: 3.4.24
SúperMe gusta mucho esta app. Ojalá puedan subir más efectos para su.Version: 3.4.24
Awesome Speaker !!What’s not to Love about the JBL PartyBox 310 !! From its portability with its big wheels & the awesome “suitcase” handle to the incredible 18 hour battery !! To the amazing Base that you can literally feel in your bones !!! Or maybe the downloadable App to control pretty much everything it can do. If you haven’t done it already GET ONE NOW !! You won’t be disappointed. It may be a little more expensive than some others, but your paying for quality. This speaker is built to last !! I Absolutely Love my JBL PartyBox 310 !!.Version: 3.4.24
JBL PartyBox 310Soooo happy with this purchase. I love music! This unit is just simply amazing! Awesome sound! Not a big fan of the lighting, but i usually turn it off. No big deal. Would have been better is lighting actually pulsated with the beat of the music. Great bass response and overal sound..Version: 3.4.3
Need more audio functionalityGood app but need to add more audio functionality..Version: 3.4.24
Great app with one missing featureThe only thing bringing the score down is the inability to turn off the JBL chime when turning on/off the speaker and connecting to Bluetooth. With a large speaker like the 310, it makes it nearly impossible to turn it on late at night for low-volume listening. It’s possible with the Boombox 3, so why not the Partybox? 🤔.Version: 3.4.3
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