The official app for setting up and controlling JBL Wi-Fi speakers, soundbars and PartyBox products.
Connect to Wi-Fi, customize EQ and control your compatible device with a single convenient app. The JBL One app helps you to easily set up the devices, personalize settings, and use the integrated music services to enjoy your favorite songs.
Features:
- Breeze through setup with step-by-step guidance.
- Customize speaker and soundbar EQ setting.
- Manage all your devices and check their connection status, battery level, playback content all at a glance.
- Stereo pair or group your speakers into a multi-channel system for elevated listening experience.*
- Personalize your music experience, save favorite ambient audio or playlists for quick and easy access.
- Control music playback from the integrated music player.
- Access a variety of music streaming services, Internet radio, and podcasts in high definition.
- Create a captivating symphony of sound and illumination by connecting PartyBox with its companion lighting accessories.
- Keep device software updated, to enjoy the latest features.
- Get product support.
*Feature availability depends on product model.
JBL One Positive Reviews
JBL 500 barThis replaced a still working Samsung sound bar with a 4-5 inch woofer and satellite surround. I’m not comparing apples to apples but the difference in every way is astounding. It has a rich full sound with deep bass. I love everything about it from the sound to the app You hear things that you didn’t hear before. I can’t say enough good things. I’m happy with my purchase.Travis 314Version: 1.6.21
Great!The speaker is great, but having the option to turn it on or off without having to get up would be a nice feature. Adding that would be great, it really is a inconvenience to have to turn it on from the speaker Itself. Also, Airplay doesn’t work that well, needs to be improved..Jocollier133Version: 1.6.21
100% disappointedThis is the worst app I have ever used in my life. It barely supports any music apps for the moment feature and when I try to log into any of the ones it does support, like Iheartradio it immediately fails login even though I can log into the Iheart app itself no problem.Davie2197Version: 1.7.19
Stereo pair on deck via Roon!The best portable option I’ve found for deck or around the house using Roon to drive mult-room music..BlueshoesshinebrightVersion: 1.7.26
WiFi doesn’t work well on a meshJBL One doesn’t work well on a mesh WiFi network. It only works if the speaker and smart phone are in the same node in a mesh network. If the phone moves within the same network but switches to another node the speaker disconnects from the WiFi completely. It’s quite difficult to reconnect them after. Please update to resolve this..DissapointedDaveVersion: 1.7.19
Needs work with authenticating with Alexa MRMI could not get the app to authenticate with Alexa. I have 2FA on and the app was telling me to enable cookies. It was an endless loop of trying to get it to log in. I finally tried to fresh when it gave me the cookie warning and then log in again. At that point I was able to login and get the MRM setup. This need to be fixed..EasyTarget74Version: 1.6.7
ConnectivityIt would be great if you could connect other speakers.
I have a JBL Xtreme 2 and can’t connect the two speakers. To have the same music playing inside and outside with two different JBL speakers would be ideal and should be an option..JBL connectivityVersion: 1.6.7
QualityThe JBL 500 isn’t the type of quality that I would expect from this manufacturer. I have purchased there products in the past and the quality was much better. Quite frankly, I was disappointed in this particular product..JBL BelieverVersion: 1.9.11
Decent start, lots of room to improveI have the Authentics 300. The app was easy to set up. The app has lots of controls which are poorly identified via VoiceOver, and the EQ is not usable with VoiceOver. Besides significant accessibility improvement, I would also love to be able to enter an audio URL to be passed to the speaker to be played..JzrogersVersion: 1.6.7
It’s a whole New World with the JBL charge fiveThinking about getting rid of old stereo, cassette player, CD player CD player turntable two big speakers $1500 with a Roberts stereo pioneer with this speaker hooked up to Alexa and Bluetooth thing from my phone.Number one ace.Version: 1.5.8
Brilliant app and soundbar… well done JBL..Hi JBL, dubai based reviewer here:
I have purchased your latest 1300 bar model and cannot be happier.. (and this is coming from a former audiophile)..
Now, regarding the audio smart mode feature- PLEASE PLEASE add an option to keep it turned off to prevent auto surround audio decoding of different formats…
The problem is it’s auto on feature every time the bar is turned on …
Otherwise… it’s a great product..
Well done guys… well done...Liquidh2o2Version: 1.4.35
Not many useful featuresIt would be nice to have ability to check battery charge level of rear batteries. The bar messages, might not be watching TV when message displays..Scratch67Version: 1.6.21
Good App, With a Limitwd EqualizerOverall, the JBL One app is a good app. However, where it could improvement is with the equalizer. It’s limited to 3 frequencies.
Perhaps, JBL (Harmon) can update the firmware so the speaker system can support a wider range of frequency adjustments..UnhappyMotoristVersion: 1.5.8
Good at firstI’ve recently hooked the 1300X up and I love it. This app was great at first but now after about 3 days I’ve had the same issues as mentioned. The virtual remote is gone and the EQ does not appear to be working. Please fix JBL, it was a great app, at first..JifyJeffVersion: 1.2.22
MisunderstoodI love the sound but disappointed that it said wireless , which lead me to think it was portable ! Bought it for my back yard , now I need a extension cord.Deeday69Version: 1.5.8
PLEASE TURN OFF UPMIXING for STEREO mode！Up mixing for stereo mode is very weird and unnatural in JBL Bar 800, I tried the manual guidance of silence and plus button, it resets every time it starts. Please add feature to configure in app or simply turn it off..StenvenChenVersion: 1.7.26
The best speaker!I will just say that it is the best speaker and it is worth having one.Rick JCIVersion: 1.6.7
Not much to say best speakers on the market.Not much to say best speakers on the market.Sunrise heelsVersion: 1.7.19
ImprovementNeed to more Improvement..M A BASHARVersion: 1.8.34
Not loud!!!Disappointed in the sound quality!!!.Camery 2012Version: 1.4.37
Hands down!!!Loved it.ZyclaVersion: 1.6.7
MEXICO CDMXMuy bueno me gusta mucho como se escucha ⭐️⭐️⭐️⭐️⭐️.Chilango CDMXVersion: 1.8.34
EQ SettingHopefully can have some preset for EQ setting.Nicholas812Version: 1.9.11
ReviewSpeakers sound good but randomly system
turns down without prompting🤢.Go slow joeVersion: 1.9.11
Almost very good!Equalizer presets for different genres would really make it perfect.PricklymasterVersion: 1.9.11
JamesI love it
Its the best i loooooove it.BitchdigVersion: 1.8.34
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JBL One Negative Reviews
AirPlay issueI have now bought and returned the boombox 3 WiFi thinking it was a defect, but now with my second unit, the problem still persists. I will play music via airplay, and the music will randomly stop being received at the boombox. No music, just silence, but when I go to my phone, or iPad (second device I tried during my troubleshooting) the music still says it’s playing, and the progress bar of the song is still moving as if it’s still playing. Still says it’s connected to the boombox 3 via airplay and WiFi, yet the transmission seemingly just stops randomly with no rhyme or reason. I have tried multiple devices, as well as multiple WiFi networks with the same result. It is infuriating. Unit, devices, and even a new wireless router have been replaced. Updates on router, devices, app, and boombox 3 WiFi are up to date. Any manufacturer fix or advice would be greatly appreciated..Shenanigans7374Version: 1.6.21
Makes my Charge 5 Snap, Crackle and PopFor some reason when I’m using my charge 5 and I have this app also using the Bluetooth it creates a snapping and crackling sound while it’s playing music. At first I I thought it was a bad speaker I just bought it this month December 2023. It did have the latest firmware, but after reading others having the same problem someone in the Reddit said it was the app. As soon as you delete the app, it wasn’t crackling no more, so it has to do something with the app and the speaker using the Bluetooth at the same time, this needs to be fixed. I had to delete the app..Marsman007Version: 1.6.7
Poor speaker, poor appI’m a JBL fanboy so I bought the Authentics 300. WOW the speaker and the reviews could not have been further apart. I don’t know if mine was not functioning correctly but there was little bass and very narrow sound.
As for the app. It seems cluttered and the volume seems to have about 8 settings on it. It is very anti incremental. Trying to play Music through Tidal requires you to go multi levels deep to find the music. The bass and treble work great and then it’s as if you turned them off or changed them. You can’t seem to get it set where you want it as it seems to constantly change..Craylola11398Version: 1.6.21
JBL Bar 1000 stopped connecting to WiFiI’ve followed every step given in the app, and reset the surround sound fully. The app makes it look like it’s connecting, but after entering network information and the “connecting please wait” message appears, it times out every time.
Not app related so this doesn’t figure into my rating, but the subwoofer has developed a rattling noise. It doesn’t rattle when moved, but when playing various programs, it is incredibly grating. Mostly with movies and TV shows..NerdoandpandaVersion: 1.9.11
Connecting more than 1 Speaker is useless, is this 1999?JBL has been a dominating brand of high quality products for decades, in homes, in cars, in personal entertainment and so much more. I’ve been attempting to connect a Charge 5 Wifi and Boombox3 Wifi in some type of pairing mode for months without success and i’ve tried everything. Maybe this is some weird scenario with my Iphone App Compatibility but ai don’t have any problems with any other system. Feeling disappointed now that I went the JBL Route..JD23613Version: 1.6.21
Boombox 3 WiFi w/ iPhone 13 Pro Max /ios 17Ever since I bought the speaker when I use the JBL app for Wi-Fi, which has the best sounds I adjust the volume through the app, and the volume will either scroll all the way to no volume or all the way up to maximum volume without stopping I called the customer service. It was on the phone for over an hour, and they couldn’t even put me in touch with the technical service rep. Ridiculous..NelsonDandelaVersion: 1.4.37
Dropped the ball on this appIf JBL made this app with an actual equilizer function like the JBL Headphone app then I would think about changing my review but this app is pointless when using it for the JBL Bar 1300. It is sad because that sound bar set up has some serious potential that is extremely limited by the functionality and controllability which is supposed to come from this pointless app!.JsheisbeiVersion: 1.3.40
Buggy Tidal pluginTidal plugin login accepts your password then errors out. You get a green check mark indicating that the password is accepted, then it spins for a few seconds and give you the error: Login Failed, please try again! Not the new user experience that you want. This is the same password I tested in my tidal app. This has been happening without a fix since I got the Charge 5 WiFi..Swong1979Version: 1.6.7
App won’t connect to Bar 5.1Manual connect forces download of JBL Bar Setup, which does appear to connect, but does nothing except say it’s “online”. Then, in this app, Bar 5.1 is still not recognized and won’t connect.
As a side note, the sound quality/volume of the 5.1 is HALF the sound quality/volume of the TV sound (Bravia). I was hoping the JBL app could help, but it does nothing..Rick20kVersion: 1.3.43
App ruins the audioI am on my second JBL speaker, having returned the first one because it skipped/dropped/popped regularly. Second one did the same thing. I found info online indicating that the JBL app might be responsible. Removed the app and sure enough, the speaker works like a dream now. The app adds virtually nothing to the experience, so avoid it at all costs..Jeff-in-redmondVersion: 1.6.21
Useless AppThis is the worse app!!! It doesn’t see that you’re playing music from the Apple Music app. Wanted to use it to see if there was a firmware update because the speaker and Apple Watch do not play well together. Speaker keeps cutting in and out with my phone sitting right next to it and the speaker is plugged in..Antz.fxstbVersion: 1.9.11
Wifi does not connectThe wifi consistently will not connect to my iphone. Numerous turn on/turn offs to get the wifi to connect. App repeatedly show no wifi service “at this time” and sometimes takes a long as 30 mins or more to connect to wifi..JKKA12345Version: 1.4.37
Now I can’t tie my speakers togetherMy reward for being brand loyal is taking away my ability to tie my Charge 5 and Flip5 to my Boombox 3 WiFi. Not cool. Yes, I like it loud.
If you can figure out a way to adjust the app so that I can tie all of my speakers together, I’ll adjust my rating..HahbebdhzjbebdbxjndbdbdndndnVersion: 1.9.11
LimitedVery limited customization options. No ability to save presets. No Low Volume Mode, which really frustrates me as a parent of littles. No mater how I adjust the EQ i still feel like sound is missing..like it’s just picking parts of the wave form to play. I’m getting rid of my JBL 500..ComingupnextVersion: 1.9.11
App never worksThis app never connects to my JBL Charge 5 Wifi unless i restart the speaker a couple times, and I have to do this every single time I use the app. It also makes the speaker crackle, pop, and glitch out. They need to fix this app..IdidurmommmmVersion: 1.9.11
Charge 5 WiFi won’t join WiFiI bought 2. First one paired as expected- both Bluetooth and WiFi. Pleasantly surprised.
Second one won’t pair. Tried reset 3 times. No luck. Help page suggested in app is 404.
No quality control at JBL..JesseG2Version: 1.6.21
Bluetooth issueI really like the sound and the bass of this WiFi 5. However, the Bluetooth performs poorly when I take it on the go, that is disappointing.JohnEllisVersion: 1.4.37
Precise location requiredWhy is permission to share my precise location required to connect the sound bar I paid for to my personal wifi? Shady.TXDLVersion: 1.3.43
Shut off to updateThis thing decides to update while I have company over. This just messed everything up.Mrjoshua38Version: 1.8.24
Does not work with all soundbarsTried to connect to jbl 5.1 soundbar and directed me to jbl bar setup app.. still have yet to find an app to control settings for sound bar.Big_Boss_1_Version: 1.7.26
Feels pressure to subscribeI can’t play Pandora. It has to be only the apps this speaker uses so you may need to subscribe again.NrikkVersion: 1.8.24
Stopped connecting, now my speaker is a brickJBL Authentics 500. Worked great for a year. On day 366 it stopped working. Software won’t connect, speaker is dead..Cannibal_hornVersion: 1.9.11
MediocreWorked occasionally but a lot of the time my JBL soundbar will be connected but the digital remote and EQ both won’t work.LJPRO772024Version: 1.9.11
“Why tf”No good reasons for a music app to be stringently inquiring individual’s personal analogues^constants in provisional locations stats[violations of one’s ‘fallacy’ of ultimate privacy]—& subsequently rendered deceptively misleading conceptions of safely stored sensitive confidential personal files
*Fallacy ex—[private information being “safe, private” &or stored “securely”]
= my hairy cheeks.Fupa actionVersion: 1.9.11
Missing featuresNice app with potential, but missing required features. When you are using it with JBL Bar 1000 home theatre sound bar, the app doesnt display the battery charge for the satellite speakers when they are docked at the main sound bar for charging. If the app doesn’t show the battery charge levels for the rear speakers while they are charging at their home base… how would we know how much more time left until we can undock them? I mean we can undock them anytime, but, would be nice to know they are at 100% before undocking. The app shows battery levels while undocked, but not when docked and charging.
The equalizer function keeps changing from 7 bar equalizer to 3 bar equalizer… with no explanation why it’s doing that.
No saved equalizer presets. Have to re-set each time you changed your equalizer settings.
No way to test each speaker/channel to see they are all functioning.
Would be nice to have a test video included in the app.
App could display if the content playing is in Atmos or 5.1 surround or 7.1? Etc… there is some info at the display hardware infront of the sound bar but it’s not enough..Cam_lover101Version: 1.9.11
Browser used has no cookies enabledWhen connecting alexa oor amazon. Duw tto no cookies on browser. Process fails. Go figure.VehllajattVersion: 1.9.11
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