App Customer
Service

COVID Coach Customer Service

About COVID Coach (Us Department Of Veterans Affairs (Va))

Life can be overwhelming, and we all face moments of stress, uncertainty, and change. Coping Coach is designed to help you build resilience, manage stress, and increase your well-being whenever you need it most. The app is free, secure, and connects you to important resources for coping and adapting through life's challenges.
Customized tools are available to help you cope with stress, stay well, and stay connected whether you're navigating daily pressures, caregiving responsibilities, or major life transitions. You can track your mood, visualize your progress, and find resources to seek additional help and support. No account or password is required and user data is not collected.

Coping Coach was made by the mobile mental health team of the National Center for PTSD, Dissemination & Training Division.
Release DateApril 17, 2020
Latest Version2.0
PriceFree
Age Rating17+
CompatibilityRequires iOS 13.0
Last UpdatedJune 16, 2026
Size197 MB
Supported Languages (2)
EnglishSpanish

What's New in COVID Coach (v2.0)

Meet Coping Coach: everything you relied on in COVID Coach, now adapted for life beyond the pandemic.

All your favorite tools and mood trackers are still here, alongside updated content including:

- Learn section topics - Contains brand new information on stress, types of coping, and many new strategies for managing stress and building resilience in everyday life.

- Resources - Expanded to include support for meeting basic needs, finding help in your local area, resources for families and caregivers, and crisis prevention support.

As always, your privacy is protected. No account, no password, no data collection.

COVID Coach Contact Information

To reach COVID Coach customer service and technical support, use the official channels below. For the fastest reply, choose the developer's official website.

Company NameUs Department Of Veterans Affairs (Va)
Company Websiteptsd.va.gov
Company Email[email protected]
Customer Serviceptsd.va.gov/app
Social MediaFacebook / Twitter

COVID Coach Subscription, App Deletion & iOS Support

How do I cancel the COVID Coach subscription?

Open Settings on your iPhone or iPad, tap your Apple ID (your name) at the top, go to Subscriptions, select COVID Coach from the list and tap Cancel Subscription. Cancellation takes effect at the end of the current billing period; you can keep using the app until then. See Apple's official subscription management page for details.

How do I delete the COVID Coach app?

Touch and hold the COVID Coach icon on the Home Screen, choose Remove App and then Delete App. Important: if you have an active subscription, deleting the app does not cancel it automatically - you must first cancel your subscription using the steps above.

COVID Coach purchases, refunds and billing issues

Report billing or refund requests for COVID Coach through Apple's Report a Problem (reportaproblem.apple.com). For the app's own technical support and contact, use the developer's official website or the COVID Coach App Store page.

Distribution of COVID Coach Reviews

Of the last 22 reviews shown, 86% are positive (4–5★) and 14% negative (1–3★). App Store overall rating: 4.8 / 5

5★ 19
4★ 0
3★ 2
2★ 0
1★ 1
Most mentioned:freeadsthroughhelpfulrecommendedthankscreenhelphelpsmental

COVID Coach Positive Reviews and Ratings

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Wise2026 Trends
God bless the app creators

Only reason why this app doesn’t have a full 5 star review average is because of some spiteful troll who probably downloaded it just to be able to say that. But this app is amazing and I’ll list the reasons. 1. No ads. There are no ads whatsoever. Not even tiny ads at the bottom of the screen. Absolutely none. It’s next to impossible to find an app that doesn’t have ads, especially one that’s so high-quality. 2. It’s very obvious whoever made this was dedicated and very serious about their desire to help others through the pandemic. And it’s exactly what it promises-even better than it claims, actually. There are SO MANY features! 3. It’s all free! With most apps like these, you have to pay to unlock the full experience (or at least be forced to go through the pesky free trial), but that’s not the case with this! Every feature is free and, again, with no ads. 4. You have the ability to track your symptoms. With the pandemic, plenty of people will experience significant trauma, and some may even go on to develop full-blown PTSD. This app helps track your symptoms, not just PTSD symptoms but an anxiety scale, mood tracker, etc. and it gives you hope at the end when you get your results. There’s a chart that tracks your progress as well. These are no doubt helpful to the person’s doctor/mental health professional. I could go on and on. I was pleasantly surprised and I’m glad I gave it a try! Thanks so much to whoever made this. This app has certainly helped many and even saved lives.

KevIsIn42Version: 1.3
This app has helped tremendously…

I have CPTSD and panic attacks from a specific phobia along with many more things. My eating disorder specialist recommended this app to me as a way to use coping skills on the go. It has helped me tremendously in overcoming anxiety when out and even at home. I haven’t stopped telling everyone I know to download it, even if they don’t have PTSD and are just anxious in general! Everything is so helpful, and it’s allowed me to really flourish outside of my house and in public. Thank you so much for making this app, it’s helped so many people.

LunaXsilvermoonVersion: 1.6.1
One of the best free apps I’ve found

This is a fantastic app. The more I use it, the more treasures I find! The intuitive interface makes it easy to use. I recommend it to my colleagues and patients often. Sometimes when these types of resources are created so rapidly they can be glitchy, but not this one! THANK YOU for creating this and widely distributing it for FREE!

Bobb CobbVersion: 1.4
Beautifully calming

I love this app. Helps me track goals for me and my family, so that I can remain focused on the present. These are HARD TIMES and this app helps me do a little bit each day to hold on to my sanity. Thank you Dept of Veterans Affairs for bringing this into the world at a time it is so badly needed.

Oliver owenVersion: 1.3
Can’t wait for Coping Coach

It’s a great set of tools I have recommended to many Veterans and non-Veteran clients, but will be glad when I don’t have to explain the outdated title and content anymore!! Otherwise a lovely set of evidence-based tools.

LC426159Version: 1.9
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Resourceful

This allows me to implement Self- Help and let me feel that I have control over myself. This app is also beneficial for when I am traveling too!

MandlBakrVersion: 1.6
Couldn’t have made it without this app

I am so thankful for this app. It has gotten me through some of the scariest and worst days this year and I have recommended it to everyone I know.

CgeedVersion: 1.5
Covid coach review

I downloaded this app when it came out in 2020 and have continued to use it due to its easy navigation and helpful features.

It’s KathVersion: 1.8
A necessity for our new normal

As a counseling student intern, I plan on recommending this app to all my clients. I just started using it and love how it tracks everything we would be working on during sessions.

Leeloww123Version: 1.2.2
Screen

Love the app. Here’s an idea put a COVID screen in the app this would allow vets and staff to screen right from the app.

SexiegaVersion: 1.4
Not just for veterans

This is a terrific app for mental health tracking and strengthening during COVID and beyond. Awesome data tracking and immediate mental health help! Much of the app is based on ACT.

2019okVersion: 1.3
Great resources

As a therapist , I love this app! The interventions are grounded in best practices and it is really easy to use :-) great for anyone going through this pandemic

T unhappy purchaseVersion: 1.2.1
Amazing App

The is such a great app if you are going through a lot of stress

Pandagirl216Version: 1.3
My lifeline

Saved my life

T5955stVersion: 1.8
This app is very helpful

Awesome exercises. Really helpful

MomtoNadiaVersion: 1.2.2
Cool

I like this app. I like the perspective shift.

Drinkwater🌮Version: 1.6.1
Very noice

Sigma rizz 67 hotdogs

Levi1863Version: 1.9
Covid coach

Nice. Helps with stress and relaxes.

Yisroels' thoughtsVersion: 1.4
♥️

I absolutely 💯 love this app. It’s my go to app when I’m feeling distressed. And it works better than some mental health apps that can charge around $69.99/year‼️‼️‼️ Thank you for this wonderful lifeline. And thank you for keeping it free for anyone who needs help 🛟

Egwene101Version: 1.6.1

COVID Coach Negative Reviews and Ratings

Recommended by my therapist!

My VA therapist recommended this app soI thought I would give it a try.

JessiSL61Version: 1.2.2
Worthless

Completely useless. I wonder how much tax payer money they wasted this time

Brian ZLHVersion: 1.2.1
Non-Compatible with IPhone

Love the Concept of the APP…but Why isn’t it downloadable with IPhone @App Store…Am I the Only One?? Tried Several times..however, this was pretty much ‘offline with not much WiFi Capabilities if at All (@Work)?!? Not Sure if this Makes a difference?? Will be Much More manageable+User-Friendly once I can downlaod to Homescreen on IPhone…Right now the App wont Allow when you look up in App Store…Also wasn’t Sure if this was just an IPhone issue…or the same w/Android (Google) as Well….

CSimmons502Version: 1.6

COVID Coach Screenshots

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