IVacuum Cleaner Robot Control Negative Reviews
ScamI am very disappointed as I was misled into purchasing this app when I got a new I robot vacuum, thinking that I needed this app to get my vacuum to work. After downloading and paying for this app, I realize that it did not set my vacuum up so it was completely a scam as it was the first one that came up on the App Store misleading me to think it was the app that was required for my new product. After I eventually did find the correct app which was free I contacted Apple and they refused to refund the money. Beware, this is not the app. If you’re looking to set up your iRobot, it will not set it up and it does not work with that system, and apple refused to refund the money..Honest Consumer AdvocateVersion: 2.8
DOESN’T WORKI got this as a gift and tried several times to set it up using their app. Their device could not be found on Bluetooth and it would not connect. I also see that you have to pay to use their app to control their device. I have a EUFY. It connected easily, and does not require a subscription to be paid to use the device. I am very disappointed in the company’s paid Subscription service. Once I pay for something I expect to be able to use it without sending the company money every week. I will be returning the iRobot and use the refund to buy something better..Also Disgusted 2Version: 2.8
0 stars ideallyAfter being forced to download three different robot cleaning apps (surprised there is more than 1) I officially canceled my subscription (that’s right pay to use the already expensive vacuum) and am writing this review. In the age of technology it blows my mind companies are so inclined as to make using their products so much of a pain that I’d rather go back to living in the Stone Age.
Make me download a single app and be able to use the product how it is advertised and intended instead of discover the inner workings of robot vacuum technology. If I could give 0 starts I would..SrkvbrVersion: 2.5
Disappointed buyerI bought this app thinking it would be a nice addition to the iRobot vacuum I had purchased for my wife as a gift. Unfortunately, the app refuses to sync with our vacuum. I have repeatedly attempted to get someone from customer service to respond to my emails but have yet to hear from company. My first regret is that I purchased the full year of service rather than buy one month and try it. My suggestion to you is save your money. I wish I had. Worthless!.JayDickIIIVersion: 1.1
Not so easyI just want to turn it on and it work going through hoops is not why I bought your product Your Pop up ad money for your app is very irritating. I bought the robot vac with wifi. I don’t want to be paying a monthly service fee on top of that and I don’t want to have to close out ad screens to use my vacuum!.Me20502115Version: 2.8
I was naive, it was a SCAM SCAM SCAMPlease don’t wast your money. I have spent 50+ hours and the $24 on this app. If your Roomba doesn’t have Smart Maping there is no way to get it. This app didn’t even work on the ACTUAL Roomba i7 that does have smart maping upstairs! So no, it’s not your model, internet, or iRobot’s fault. This app is just A COMPLETE SCAM THAT WANTS YOUR MONEY.
AT THIS POINT I 100% believe Apple is responsible and at fault here. I can NOT believe the App Store still hasn’t taken down this app! Disgusting..ExtreamlyDissatisfiedVersion: 1.1
No contact information looking for a contact phone number is impossible to findThey keep advertising spend money with us. Spend money with us spend money with us before you’re even able to set up your unit. This company is not interested in my well-being. They’re only interested in getting into my bank account..MlanceVersion: 2.8
Apple allows apps to scam customers?I thought there would be better accountability. I thought this was the irobot app as it was the first one to pop up. Come to find out it is a scam! I purchased the lifetime and it does not work. Like others, I wish that I had read the reviews. Knowing that apple gets a portion of the fee I feel that they are participants in the scam.BigbizDVersion: 1.1
Rip offI pay $600+ for a top end roomba and download the app to schedule. The app is so cluttered with spam it is unusable until you either pay for a monthly subscription or pay for a lifetime license. The $600 wasn’t enough??? The ads are designed to look like a setup option and take you to sites asking for your credit card. Really crappy iRobot!!!.Michael J in HoustonVersion: 1.0
Beware!I was looking for a eufy app for my new vacuum and this app was close in name. I skipped the paid membership but it asked for a credit card for verification for the free limited version. It charged me but thankfully my cards (it gave me errors so I entered more than one - what an idiot I am!) saw it as suspicious activity.
DO NOT DOWNLOAD AND USE THIS APP! I’m shocked that the Apple store would allow a scam like this to appear..L-aueuVersion: 2.0
Does not map at allPlease know that this app does not do mapping. It will not show your robot mapping anything no matter what model you have. It does nothing different than the free iRobot app. I really don’t know why this app even has a price tag. I suggest you not buy this app you been warned. I don’t know why the seller just won’t let it be free. Well I guess I know why…MONEY HUNGRY.Muffin7771Version: 2.8
This app is a SCAM!I'm surprised this app is actually allowed in the App Store. It does not work to actually control the robot, then it ask for your credit card information to "verify your identity", which it then go ahead and start charging you for subscriptions which you know nothing about. Do Not Download. It's completely useless..CB100rrVersion: 2.8
Big nopeEvidently it doesn’t work with an i7. Instructions call for green lights to be on etc. etc. i7 doesn’t have any green lights. Ignoring the light thing and proceding with the remainder of instructions, it still doesn’t pair with the i7. All this aside they’ll try and try and try to get you to pay $25 to subscribe. I smell a scam here. Apple, I said Apple, are you paying attention?.Ceddy45742Version: 1.1
Awful. Does not workI purchased this app. Downloaded. Followed the directions and it did not work. Have tried to get it to work for several days with no luck. Messaged the iRobot support for this to see if they would help me before I wrote this review and got no response. Terrible app, terrible service. What a waste of money.Disappointed, dissatified userVersion: 1.0
This is a scam!DO NOT USE! I downloaded it thinking it was the official iRobot app. No so! The app asked for cc info and I put it in. They said no charges would be made on my credit card. I was immediately charged $1.95 and $1.00. There is NO customer service contact info on this app! BEWARE!.PhrenckVersion: 1.1
Difficult to understand set up and wifi connectAnnoyingly hard because all that shows in wifi is something called panda.. taking too much time.Spazz~32~Version: 2.3
Scam! This is not the iRobot app!Do not be like me and make the mistake of downloading this app without reading! It was weird that I had to pay to use an app for a product I just bought. When you type iRobot home this is the first app to show up! THIS IS NOT THE IROBOT APP! I ended up wasting 20 dollars. Do not make the same mistake..Brunobi02Version: 2.1
Worst app I have ever tried to useInstructions are limited. Device will not connect and you have to watch a video for accounting software every time you try to connect or change screens… just a worthless bunch of useless advertisements. Don’t use it!!!.ChsirtVersion: 1.1
Would probably be nice if it worked.I have tried several time and did several fit things to get this app to connect to my roomba and it shows it and that’s it. Says it’s not connected. Useless. I paid for lifetime also..Toshiba 217Version: 1.2
My Roomba not compatible with this appI was pretty excited about getting this app, but my Roomba a series E does not connect. Buyer be aware. I wish it would work! Maybe they will come up with a version that works someday until then I cannot recommend..SailorgatorVersion: 1.1
Customer service is non-existentI am an unable to sync this app to my I-robot Roomba… I have reached out to Support multiple times and have not heard back… this app is not worth the cost as there is no support when the app doesn’t work as expected.PC_COVersion: 1.1
Disappointed housewifeThis app doesn’t work. I tried numerous times to get it to sync with my vac. and it never would. Don’t buy until the developers correct this problem. Don’t want it and don’t charge me for it..DonnaDIIIVersion: 1.0
The ads are ridiculous!I can’t get the app to connect to the vacuum and I keep getting these ridiculous advertisements. An appliance should not have ads on their software, poor customer service!!.BoomerBellaVersion: 2.8
Will not workWon’t recognize my device. The support email us doesn’t work. And it’s been a week and no response from smartwidgetlabs.Dnd4852Version: 1.1
If I could give 0 stars I wouldDid not connect no matter what I did and I followed each step one by one and I did so over and over and over and over again until I finally got rid of the app.P.S.ThhrbdhxuhdVersion: 2.8
Whats the point?Really not sure i see the point in this app.... Why not just use the free iRobot app? Also I see even less benefit in the subscription model that they are pushing.Nick-the-BritVersion: 1.6
Confusing with lots of spamConfusing. Has links to other services to try and get you to submit your information.Treat & GreetVersion: 2.5
Will not connectThe Roomba is on and connected to my Internet. In fact it is on and cleaning my house. However this app app says that there is no roomba. Therefore I paid $20 for nothing how do I get a refund or a fix would be nice..HfuyyxuypVersion: 1.2
This is Not RoombaSelected this by mistake when setting up a new Roomba. Apple should never place a paid app above a native product app.
Now I have to figure out how to cancel the trial. Really disappointed..Blue highwayVersion: 2.3
Not worth itI could not connect to my robot even after I bought the lifetime version and reinstalled the app. 10/10 would NOT recommend.J dog 4Version: 1.1
Confused!This is horrible! Ready to return it to store! Not easy to use and can’t believe you have to pay just to use the program. Waste of time an resources!.Unciee DaveyVersion: 2.1
Doesn’t workIt gets stuck at the location services and nothing else so best of luck fixing your app and making it useful..Futuregaming26Version: 1.3
Does not functionThis app could not recognize my Roomba. When contacting them they made no effort to make it work. They just sent me to apple to get a possible refund. Disappointing..G-- ManVersion: 1.1
DisappointedMost difficult setup I have ever had to deal with!! Very poor and incomplete instructions ‼️.Sweeti6Version: 1.1
Syncing ProblemI am using the free version however haven’t been able to connect my room a after dozens of attempts.
Tech support needs to do an update ASAP..Langefam6Version: 1.1
Doesn’t workI downloaded the free and app that cost money, the app I purchased doesn’t work. Don’t purchase the app that costs money. I wish I could give it a zero..I want my $ back !!!!!!!!!Version: 2.1
I want my money back!If I could give it negative stars I would. This doesn’t work. I wanted it to set up clean zones and keep out zones. The mapping feature does not work at all!.Backriverbull WaltersVersion: 1.1
Rip off!Should be told there will be a charge in addition to vacuum for software that may or may not work. Very dissatisfied!!! Still not up and running..Erb69fuVersion: 2.1
Bad choice for robot cleaningHard to setup and connect to iPhone. Will never buy a product from this company again!!!.Wwwwwwwww.comVersion: 2.9
ProblemApp keeps showing ads for other apps, very disconcerting..May 42Version: 1.6
Do not buy. Program does not work.Don’t waste your money. Does not work. Tried to get my purchase price back but it is non refundable..SrtjmhVersion: 2.8
Doesn’t workFrustrating difficult worthless.Wanda D. JonesVersion: 1.7
ScamJust a crappy clone of roomba app. U know it’s crappy when they will not let you see any functionality in the app before paying. If u were to see it’s uselessness before paying nobody would ever pay
100% waist of time.WessconnorsVersion: 1.6
Scam - this does not deserve any starThis app is a scam, do not fall for it..Sc@mmed by this @ppVersion: 1.2
ScamSite does not work don’t waste your money].Andrew S VancouverVersion: 2.8
Pure crapTried reaching out x2 for a refund. My emails are going ignored but they had no problem taking my money. I asked for a refund less than 1hr after purchase… buyer beware!.DO NOT BUY this crap67864Version: 2.8
Full of AdThis is an Ad program do not download it do not download it.41区 ccieVersion: 2.8
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