Photo Studio By Square Customer Service

Photo Studio by Square Positive Reviews

Update: Scenes are back!Trying to update my prior review but the App Store isn’t letting me. This app has been indispensable for quite some time. A recent update removed the feature I use the most: scenes. It is important for us to have consistent backgrounds and the AI feature doesn’t allow that. I contacted support about the issue and explained to them why it was useful and they listened! Even though a small percentage of users of this app has that feature, they brought that back for us. Thank you very much Square! Thanks for listening and changing the app. It does not go unappreciated! Add a tip feature so I can provide some monetary reward?.VjlVersion: 1.4.4

Thank goddesses and so onYeah those little dinky boxes you had to buy if you ever did arbitrage or took photos of purchased or made items to sell online that fell apart instantly…. Those dark overwhelming days are over. 🪄🪄🪄🪄🌅🆒🆓🆕🆗 Welcome to the best app for not only making your items look professionally photographed thanks to some gorgeous yet minimal features on the app like the shadow effects in those dinky boxes but also removing the need for a green screen with proper lighting with people. I do wish it had a video mode. But overall, I’m happy It caught my eye & I found photo studio. Ok! Now back to 📸 of expired trousers pantyhose & socks. 💁🏻‍♀️🩲🧦🤳📱 👟👠🩱👙🩴 🪄🧎🏼🤏🏻.DsuperiaVersion: 1.1.0

AmazingThank you so much square four everything you do to help my small business. Couldn’t do itWithout you. And since the pandemicI had to close my business of eight years. Now I am reopening and have discovered that I have to sell things online it really hasn’t been easy making the transition because I’m more of a hands-on face-to-face kind of person . But times have changed and we all are adapting so I’m adapting to the new way. this app makes it really easy.BlankloveblankVersion: 1.0.8

Please fix your appFirst, thank you for making this tool available! I do have an issue however. It is incredibly annoying and counterproductive to have to keep scrolling through to find images because your app keeps switching to “all photos” in the middle of attempting to find images in specific albums. I understand the app primarily is for live snapping so maybe there was not a lot of thought in the retrieval of photos not immediately selectable but that should change or just remove the albums option since it defaults back to all photos while accessing the album..NotyaverageVersion: 1.2.2

Wow! Impressive Beginning, Please keep working on it :)In it’s current state (version 1.0.2) I can’t use it. Seeing the replies to other’s feedback, I’m encouraged. This app is needed very much. I searched for years and have not found anything. Pros: A catalog item can be created easily with Photo, Title, Description and Price. With WooCommerce integration the item syncs! Cons: Needs ability to take multiple photos of an item. There are no camera controls to adjust focus, lighting, or other photos settings. (See ProCamera for an abundance of ideas) Suggestions: No SKU input: For UPC items a scanner would be useful, for non UPC items a SKU template would be useful. Audio recording so I can capture details while inspecting the item. (Dimensions, weight, etc.) Get some target niches and beta testers in those niches. This tool is not really going to be used by people who sell mass produced items that have professional photographs (i.e. the Keds tennis shoe example)..I ❤️ America 🇺🇸Version: 1.0.1

Cut my workload by at least 60%This phenomenal app if you have the ability to use it, is so easy, simple, and beautiful all at the same time. Something that would take me 15 minutes on photoshop took me less than 30 seconds in this app. However, there’s a lot of apps out now that offer that, but how many can post DIRECTLY TO YOUR STORE?! None. Thank you for making this awesome app, and I can’t wait to see where the future of Squareup goes from here..MoistFoliageVersion: V1.2.1

In love with this app !!I’m going to be obsessed with this app for weeks. I’ve been wanting something like this for years! It’s making my online store so much easier to build! Even though my different companies sent me media images, they didn’t fit in my online store dimensions. Each company has a different look too. Now all my photos will look and have the same quality..Tami RootVersion: 1.0.8

Could be better ifSo i’ve been looking through all of the different ai backgrounds options correlating with my products, weighing which looks best with it. I haven’t saved or actually used any option. Because it counts the number of generations you make instead of the phots you save/use, i can no longer see a preview of the backgrounds with my products. Its prompts me to buy so many photos for x amount of money. Its not worth buying if i cant preview (freely) before it counts towards the amount of photos i choose to buy..Tera bVersion: 1.4.1

This is awesomeWhat a game changer when it comes to our website photos for our home baked goods. By removing the background (our cupboard or table) and adding a little shadow effect, our products now look totally professional! Syncs quick and easy with our Square sales app and website. This makes us look good while making it so easy!.Aunt Kay'sVersion: 1.1.1

Needs more background optionsI initially chose a background to use for my square online store, a month later that background disappeared and I couldn’t continue using the same style of background. The website lost consistency and I will have to redo all the pictures again. Still have to figure out how to manage multiple pictures sent to a category not very easy to understand how this app works with square online site.Leihulu1984Version: 1.4.3

Works Insanely Well!I work at a Lacrosse store where many times, we have to take photos of our custom products. My light booth does a decent enough job, but this app saves me from all the editing I’d have to do on Photoshop or Lightroom. Usually I’d dislike AI for taking a potential job (lol), but this just makes my job easier; the final product is so clean too..Nate DreisbachVersion: 1.3.10

Amazing AppThis a is amazing! It takes your background and makes it disappear, and then it gives you choices of the type of backgrounds you want behind it! I have not seen another app like it anywhere. Also it’s free if you use the square app already!! I would definitely recommend using this app for sure!!.KJsKrystalsVersion: 1.3.7

Elevates my pictures for square!I love this app! It makes it so easy to see ale pictures, edit, use a different background or none at all! I can save it my camera roll or use it to immediately add to Square and create a new item. I will definitely be using this going forward, for continuity on my website and ease of use! 🙌🏻.UPSET307Version: 1.3.11

One of the best…I’ve tried many apps and programs to take images of my products over the years and this one is the easiest and best I’ve seen. It can take products even on complex backgrounds and create colored or transparent backgrounds in seconds. Plus it was free so kudos to the development team on this outstanding product!.JricharVersion: 1.1.1

Happy IndividualI really like this app and am glad Square has it. It makes it so much easier to be able to take pictures of your items and not have to edit them and remove any background. Makes it faster to get new inventory pictured and posted!.Football1919Version: 1.3.7

Not yet.This is an amazing addition to square!!! You can literally sell straight from the app. The only thing that I really don’t like is the fact that you can’t upload you own images or multiple. I have a ton of white background photos on my website that aren’t 100% white or you see some weird shadow and it would be nice if I could use this to clean up what I already have without rephotographing it..AustincarttttVersion: 1.0.1

Wish I could add more than 1 photo to squareThe only option is to replace an existing photo or create new. This would be easier if I could add additional photos to my items since it syncs with my website. Other than that it’s easy to use. When I remove backgrounds it sometimes thinks my soap is a background and removes it. So can be a tedious task..JenniushereVersion: 1.3.2

Taqueria Los 3 Potrillos de Jalisco, LLCWe are a small businesses, therefore, we can’t over spend our budget and with their free options Photo Studio by Square gives you a variety of fun options to choose from which makes easy and affordable to use when starting up your business..ThebrambilitaVersion: 1.3.10

Good concept but falls shortMy one issue so far is you can’t take and upload multiple pictures. The next picture replaces the first it doesn’t add, most websites have multiple pictures of the items they are selling it would be more convenient to be able to take the picture and upload to the site and not have to save then go back and upload.Shae22473Version: 1.0.1

Easy to useLove this option. It’s ready to upload images on the site without having to snap a picture from another source and then upload it to square.. this oppression is easier..Deshae's Beauty SupplyVersion: 1.1.1

NiceI think it’s cool to be able to edit photos and upload them directly to an item on my website. Very Convenient! Would to be able to do a little bit more, maybe more options with generated backgrounds . Great Job Ya’ll!.W3 The3CommunityVersion: 1.3.11

Great for a small Business!I use this to sell my bracelet and cards it works great and it is very convenient! I love the backgrounds and how you can change the cut if it is not how you want it. One thing I will say is this app is not for cutting out people it is just for objects. Don't RETHINK THIS JUST tp get..PickcollageVersion: 1.3.7

Loved it untilUpdate: 1.4.4 is a lot better now that the scenes are back💕 thank you Square! ———————————————— The current version (1.4.3) where the previous background is have used or any is NOT THERE! my photos now will not be uniform 😡 I hate AI. I’d rather have the option to use old backgrounds or the new. Do better Square!!.Kittykam88Version: 1.4.4

Perfect for PNG transparency! One click!I use this for adding isolated items to my artwork compositions. It is a very happy accident for me! I found it while building my Square store. I downloaded it to check it out, and was amazed at the possibilities of this awesome app. It is now a must have for me..MRivers2017Version: 1.2.2

Magic for ecommerceI’ve spent hours and hours over the years manually removing backgrounds from photos, trying to get lighting just right, and worrying about shadows and backdrops. This app magically solves all of it in one easy camera snap..Gfit1042Version: 1.0.3

Thank you!This makes my life so much easier when it comes to marketing my pottery! I love the options for backgrounds and I have a feeling this app will continue to improve..SDD1456Version: 1.4.4

Super easy to useThis app is so amazing!! It’s so easy it take little effort. The choice at the end on sending it straight to my website and or save to camera roll makes it even better!.NurturedSpiritVersion: 1.0.8

Surprised 😮 exactly what I needed…I am loving this app I totally forgot I downloaded it and just opened it up and started playing with it with my pictures and it does stuff I’ve really been needing with my brand. So I totally love it!!!!.Poboy freshVersion: 1.3.9

Quick and easySo far, this has been awesome. This app makes it super easy to simplify taking product pictures and directly uploading it to my item listings!.G$$moneyyyVersion: 1.3.0

Awesome app nowI’ve had this app for over a year and was horribly unimpressed in the beginning with it. Now I’m FLOORED AND ENAMORADA!!! Like I can really be my own photo shoot person!! No extra props needed just knowledge of how to crop photos from your phone!!.Bludoodle bakeryVersion: 1.3.8

Cool but need more options.This is a really cool feature. But, I want to be able to add custom backgrounds not just colors. I would want to be able to add my photo to another photo or take a photo with the cut out photo on the screen to customize even more..C_hill65Version: 1.0.4

Time & Money saver!This app makes running an online front even easier without the added cost to start up. I feel fortunate to have come across it!.JysckaVersion: 1.0.8

This is getting scary!Thanks for helping me sell my product with this awesome new tool, I will be posting every day now (at least until it gets discovered)!.BubblenBean.comVersion: 1.3.8

Existing picturesWorks fantastic! Can’t wait to see you guys add more options for background plus the ability to open my gallery and pick a picture I’ve previously taken of my products..NaraleenVersion: 1.0.4

So close...The images are perfect croping and quality, 4 stars because it doesn't remove any background inside the product. For example, if you take a picture of a donut; the hole will have the background image..Spekt3rVersion: 1.0.1

Great app!It works awesome but i would ask for more ways to work the details (add/remove) when working those backgrounds with rough edges… other than that it is awesome and easy to use..IorellanaaVersion: 1.3.6

Easy to useI just wanna point out how easy it is to upload photos immediately to the site with this app it cuts down the middle man pretty much I love this thing.Barbers&Gents LLCVersion: 1.3.7

AMAZING!No more spending hours removing the background manually or “cutting” out images. And you don’t have to pay an arm and a leg either! Wish I had found this sooner!.LandressjcVersion: 1.2.2

Exactly what is looking forJust take care of the lighting, take a picture and it removes the background automatically. Very clean and clear pictures.Farid_mahmoudVersion: 1.1.0

Better accessSo much easier adding photos of items vs downloading them to my pc then uploading to square!.Mrs.FontenetteVersion: 1.3.2

Love it!Just found out about the photo studio and started using it TODAY! Absolutely love it but I need more backgrounds because they are amazing! You guys just made life easier for me.😃.Mrs. Tommy WongVersion: 1.3.7

Amazing App / seamless integration!!This app is so easy to use!!! The quality of the “floating” pictures is better than the professional pictures that I previously used!!.NatElementsVersion: 1.1.0

It works greatWonderful tools for small business owner.App muerdesVersion: 1.3.0

It’s good enough but removes too much backgroundNeeds improvement.HahavdjxkdnwhhVersion: 1.4.6

Loved using it until the updateI was using this for my at home micro business to advertise my products and absolutely love it but the recent update removed the AI feature I had been loving. Super disappointed as I can’t keep up with the same level of images for advertising my business..LizzibearVersion: 1.4.2

Could be betterI like the background remover function and well almost everything about it. Here is my problem…. When I first started using the app I wanted to edit a photo from my camera roll so I used the option in the app and added all the photos I had to this app. And it worked great. Here is where I have run into issues. I took new photos which are just on my iPad in the camera roll (did not use this app to take the pics as I was doing a mass amount of photos and just wanted to get them done quickly so I used the regular iPad camera app). Now I want to edit them in the square photo app but I can’t figure out how to load them into the app. I feel like I’m missing something. App would have more stars if not for this issue..CapAwesome67Version: 1.3.11

Works greatNo problem using this app, works great, nice and easy!!!.CiccioferVersion: 1.3.10

Great toolHelped me to edit photos for my website. Easy to use, many background und options including AI edits..Joseph the IIVersion: 1.3.10

Removes too muchI’m an artist and it removes the background in the painting as well as the background behind the painting which makes it useless. Hope you can make it a little smarter in the future..Aprillej2Version: 1.3.9

More featuresI wish we could add more than one photo per item.RosieemVersion: 1.3.6

Super convenientSuper convenient but rather annoying you can’t add photos to variations or multiple photos to the same item. Seems to only let you add photos to the “parent” item.Jms1212Version: V1.3.5

Can’t access to libraries nor than an few timesCan’t open from phone library after first time opening and now can’t access Instagram account When it did work, it was great..MarneEREVersion: V1.3.4

Works great but could use some improvement.Photos are hard to take because they don’t default to horizontal position. They appear 90 deg up from the horizontal. A selector to select horizontal would improve the function of the program. It would also be helpful to be able to access / use my personal existing photos to avoid unnecessary time loss to create new photos. Any suggestions would be appreciated..GBR HongaVersion: 1.3.2

Awesome!!!Love this ! Works great and imports into pos right away😊.Valley life designsVersion: 1.3.0

Excellent appVery convenient, works well so far..BrittayaVersion: 1.2.2

SlickDang this is a clever program. Very useful and allows me to create some epic blursed images, cheers!.Owls4daysVersion: 1.2.2

Use this before creating your items!I wish I had known about this app before struggling with uploading new items to our square web store. This is blind simple, and you can sit in the warehouse with an old iPhone uploading everything while no one bothers you 😎.Canamrotax380Version: 1.2.2

Great.This is great app given that most of the free image apps for e-commerce sellers are junk..RolltunesVersion: 1.2.2

So far so goodI started a business and have been looking for a background remover app for a while now. I’ve tried several different ones but haven’t found one that makes my items look good. I discovered this one and I’m pretty pleased. Sometimes I have to retake the picture as it didn’t take out the background in the middle of my bracelets. It’s super easy to use..GravlitVersion: V1.2.1

Way to go guys/gals!!! Top notch.I am a square restaurant (pub) user. Impressive add-on for free. Thank you for all this capability. Works better than perfect..MadH69Version: 1.1.0

Where was this last week?I just spent several hours last week photographing about 20-25 different products for my new Square Online store. Had I had this App, it would definitely have been much quicker, easier, and would likely have turned out to look much more consistent and professional overall. I just downloaded this app and took a couple quick shots to see if it lives up to the developer’s hype. It did. So easy and efficient and the results were spectacular. Square has really impressed me thus far with how far they have come with their offerings and comprehensive integrations for small business sellers like myself. They have really elevated our presence on the web and our ability to be professional. Looking forward to continuing with the Square infrastructure and seeing what they do next to raise the bar even further….CoonsieVersion: 1.0.1

FreezingStarted using the App this week and it be keeps freezing between shots. The background colour option is great..TocruraiVersion: 1.0.4

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Photo Studio by Square Negative Reviews

Once great app now another cash grabLoved the free Photo Studio — it’s what kept me with (and loyal to) Square now that their fees are almost comparable to all the other processing services. Now that they’ve update the app with a list of really nice ai-generated backgrounds — which I thought would be a fantastic new upgrade — they’ve decided to start charging for the ai photos. All without letting you see a preview of your photo before using. You pay for 40 photos and end up having one deducted every time you generate it to see how it looks with your product. I like to test out a few backgrounds before deciding on a final one - with their new costs, I’ll just be wasting money trying to find the best background. Also, they claim 40 free to start out but I tried out at most a dozen and now am being charged for it. Very disappointed in Square’s approach to this. Nothing separates them from all the other processing companies now..LCarney, Monster KidVersion: 1.4.1

App crashes and Categories feature won’t workAt first glance I loved this app, that was until I tried to use it. The categories feature will not sync with my site, I have 4 categories on my site I take a photo tap add to square, and boom 0 categories shown, I have to create a new category for every single item I post via the app and then clean it all up on the back end IF and only if the app doesn’t crash mid upload! Spent 2 hours on the phone with square, did all the trouble shooting, delete and reinstall, log In log out, update IOS, restart phone, reset network settings. Now I’ve been given an internal email for the “photo team” who I haven’t heard back from. Really hoping to get this resolved because it seems like an awesome app. Just awful tech support really, impossible to get someone on the phone that knows anything.PeteyivVersion: 1.3.7

Has potential but lacking core featuresTaking/Uploading and tagging photos works great. Cutting out backgrounds works great. Easy to use overall. No way to rotate an image. Can’t upload more than one image to a sku (only replace). No way to add images to a specific variation of a sku (available on web). Doesn’t resize images so uploads are huge too too heavy causing slow loading. Photos take a few minutes to show up in your admin/site. Work on some core improvements from the average user perspective and it’ll be a very useful app..WickedRenovationVersion: 1.3.0

WAS A GOOD APP 😡This was a good APP. Then they decided to change and start charging. Which is fine, I get that people want to make money. But this is a SHAM!! If you pay for a package of 20 pictures then you expect to get 20 pictures. Not in this app. When you use the generator it gives you 4 pictures to choose from. You would expect that that one picture, if you chose one, would come off your account. No. They dock you for all 4 of the samples!! And if you don’t like any of them, so sorry! You just lost 4 pics! This is an incredible RIPOFF! And A SHAM!! 😡😡 SHAME ON YOU!!!.FloridaRiceVersion: 1.4.3

Barely configurable, doesn’t do what I need.The only thing I like about this app is its ability to pull the image away from a plain background and let me put in a black background. But it doesn’t allow me to select what I want to include in the photo; instead it seems to crop randomly based on what it thinks I might want to include. The settings button do not display any settings. Overall, I don’t think this app was ready for release..HeliGalVersion: 1.3.8

Don’t DownloadThis is really useless if you want a quality photo. Unless you have fantastic lighting and a great camera on your cellphone, the photos don’t look very good. Would be better if if the app could remove backgrounds from photos that were taken with a professional camera & lighting. Then you would have a great looking product and cool background. But with this app you get a subpar looking product and cool background… doesn’t add up and customers will be able to sense that something is off..VictimOfSquareVersion: 1.0.1

Not user friendly to retailUnless you know how to take photos and have a concept of lighting this app is not very user friendly. Sometimes it takes me 10 minutes to get a good picture of some trophies with white bases. Oh sure you can refine background but make one swift move with your finger and you get all kinds of crazy images around the item. Frankly this app is extremely frustrating.Claires5274Version: 1.3.1

Not ready for prime timeYou can’t adjust the zoom. It’s incredibly slow. If you have time to wait for 15 seconds between shots, then it’s fine, I suppose. If you are trying to take a dozen pictures to get the best one, you’ll be at it for a very long time. It also leaves artifacts at the edge of the pictures. Not much better than taking a picture with the old Instamatic’s..RelayerBobVersion: 1.3.0

DecentThis app is a love/hate. I love that we have it. But it’s so glitchy and finicky. Square as a whole is glitchy and starting to be more expensive, while getting less and less. Adding retail can be difficult as it doesn’t show the whole name so it’s hard to add pictures to the right product..Meh!24Version: 1.4.6

AI Feature goneLoved the AI feature, started using it and then it has been taken away. Very disappointing..The Hub Sauce CoVersion: 1.4.6

UghhI can’t decide if I love it or hate it! Awesome that you can quickly upload so easily, but every time I get a on a roll damn thing locks up..ChrisPoppa#1Version: 1.3.7

Needs to be improved!Certain things like changing colour of background and shadows etc...) needs work as you don’t see the options properly for some and causes confusion. Another aspect that can be improved is having pictured backgrounds as example a table with options to add a plant or the product without the original background so that it looks like a staged product with a editable background like the way Canva allows you to do. Would be nice to have here on square as well..Shazkhan aliVersion: V1.2.1

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