Weverse Albums Customer Service

Weverse Albums Positive Reviews

I wish I could shuffle all my albumsI like the quality of audio Weverse albums offers and that I can collect my favorite artists newer albums into one app that I can play offline without paying for streaming. However, a big turn off to the app is that I can’t shuffle all my albums together. I like being able to put all my favorite songs into one playlist and just hit shuffle but that’s not an option on Weverse albums. I hope this, or a similar feature, can be added in the future..Miki_03_BVersion: 1.5.1

Interesting IdeaI like the idea of giving another option for fans to purchase the album, but keep the bulk of what a typical album has digital. Digital photo book, listen to the tracks, read the lyrics, etc. Then you get a couple photocards sent to you physically. A lot of K-pop stans collect photocards, it’s a very big part of the K-pop culture. In the past you’ve had to buy them through a third party individually or you had to buy albums upon albums and then you end up with a bunch of excess physical albums you have to sell, donate, or what have you. This way you cut out the cost of the physical album creation which is reflected in the cost of these digital albums. The only downside is sadly since everything comes from Korea and shipping is outrageous due to post pandemic price increases you may find yourself paying crazy prices for 2-3 photocards which is the only con that I personally see. If only the albums $10 (average) price point was accompanied by a $5 shipping fee. Sadly this isn’t the case since even if bought in the US at a more expensive start price point $15 it can’t be shipped as Media Mail through USPS (the cheapest shipping rate) since it doesn’t fall under the requirements of media mail (since it isn’t physical media, it’s digital media and photocards) but nevertheless I still really like the idea. Bravo to HYBE/Weverse’s marketing teams for continuing to find more ways to provide for every type of fan..Shorty519Version: 1.0.2

Great audio qualityI finally listened to one of the albums I purchased - j-hope’s JITB. The audio quality is superb! Much better than some of the other streaming services. The only problem is I have to scroll in order to find the album I purchased. It would be great if the purchased albums are in the top or in the menu for easier find. Also, the problem some have about counting towards charts is irrelevant since the app is designed to listen to music. If you want to listen for charting, there are many other apps in the market for that purpose. As a new-to-the-market music app, this fulfills it’s purpose with excellent audio - better than some charting-friendly apps..E2924rVersion: 1.1.0

I honestly like itThe only reason people don’t like it is because it’s new, but this will soon become a trend with all artists and everyone will be fine. The music and app run just fine for me with and without internet/ cellular data and I’ve encountered no problems yet! You guys knew what you were buying when you bought the album so if you don’t like it it’s more up to personal taste imo. I think it’s an amazing idea and honestly so much better for the environment and albums are cheaper too!! I like it personally <3.KiyaJeffersonVersion: 1.1.0

Great digital album optionThere is a lot of ignorant misinformation being spread about this app. My opinion, is that this no different than iTunes, just another way to digitally purchase an album and a platform to listen to it. Also I hope everyone who reads reviews does their own research and not blindly follow what is being said and that includes my own opinion. Again I think this a good option to help support your favorite artist..Eveyxox2191Version: 1.1.0

Armys are immature and should be ashamedJACK IN THE BOX ON HERE SOUNDS GREAT WAS CHEAP AND THE PACKAGING WAS CUTE! Would have paid more with a physical photobook but ya win some you lose some. Gonna start by saying that and shame on the ppl that came and review b0mbed this app out of spite. Lost a stars bc at the very least PLEASE put my albums at the top or on make a home page for them when the app starts. I don’t mind being advertised other ppl’s stuff sometimes but don’t shove it down my throat in front of the things I actually purchased.KT090897Version: 1.3.0

New to thisI think this is really cool being able to see exclusive photos and media! This is also pretty similar to iTunes Store where we would buy the music and could listen to it offline even though streams won’t count just like a regular music app like Apple Music without the streaming service! A really nice way to save music!.Sg2 is hereVersion: 1.4.1

J to the Hope, Jack in the Box!J-Hope decided that his album would be available on this app so I am excited to try out all the new features and content included with the album here. So far the app is working well..Gloria the thirdVersion: 1.1.0

Love this appI just got my first album to listen to on this app AND ITS THE BEST I have never tried before and I’m loving it already this app totally deserves more ratings.Get into it tuhVersion: 1.5.4

Some of y’all armies are delusionalI don’t get what the bad reviews are for at all. I LOVE this app. The concept of the digital photo cards and photo book is so cool!.GatorBoyGamesVersion: 1.5.1

QualityThe sound quality is amazing.Zii💗Version: 1.5.2

A great way to listen to Albums in one place!I love that I can now listen to most of my favorite albums in one place!.Awesome book LOVE IT ✨🌟💫🔥🔥Version: 1.0.2

Absolutely amazing service!!I bought J-Hope’s Jack In The Box album and it was so cool! I love everything about the album. Thank you so much!💜💜💜💜💜.Samanot7Version: 1.1.0

App does what it needs to doApp is fine does exactly what it needs to do..Kahne4lifeVersion: 1.1.0

Havent used yet just wanna support hobiFor now 5/5.Bro.):!,&/Version: 1.0.2

Antis are losersJobless antis sabotaging everything related from this company lol so petty..Joonibu💋Version: 1.1.0

Good mix of mediumsI got RM’s Indigo on Weverse, and love that the physical version of the album came with the QR code to download it digitally. Really nice to have access to the album in two ways. Handled really nicely, audio quality is gorgeous. Very cool.ChildofMidnight234Version: 1.4.0

Very great idea!I bought svt’s face the sun and haven’t loaded it yet but my newjeans album came today and that finally motivated me to download the app. very straightforward, u scan the qr code, it loads the music, photos, and even scans of the photocards u got! the sound quality is good, no ads or anything annoying like that. u can listen to it when ur in another app which is nice too. only downside is that the weverse albums aren’t included in video call/fansign event entries which could def help with the heaps of physical albums that go to waste for entries. but i love the product itself. so much cheaper than a $20-30 album. i hope this expands to other groups as well!.KristinaLombardoVersion: 1.2.0

Excited to UseI haven’t received my album yet, but I am so excited to try out the app. You can stream on other platforms, but this is unique. I get a physical album and then a QR code to play it on the app. That’s amazing. We still get photocards too. I rarely touch the CDs I have because it’s hard to carry around a CD player. I can use a streaming site, of course, but most of the money doesn’t go to the artist..NoBotHereVersion: 1.1.0

Does it’s job - eco friendly and innovativeAs a unique platform to play purchased digital albums and display album artwork it does its job really well. Quality of playback is good and user interface is good, though takes some getting used to after so long using only iTunes etc to play digital music purchases. It’s a bit of a shame American music charts are so slow and so backward that they still don’t count digital albums sold like this (ie sold with physical packaging but with a QR code for album to play on this platform instead of a CD) as physical or digital sales for chart purchases. But that’s a chart and industry gatekeeper problem. It’s better for the environment and effectively supports the artist directly in terms of how much they earn (so much more than pennies from streams alone). US chart corporations will someday catch up and recognize these sales…as people choose to consume and support artists’ art and music in ways to minimize environmental impact and platforms like this grow and evolve. PS - any review in 2022 yelling about NFTs isn’t using the app and/or doesn’t understand it..Ygtbkm91Version: 1.1.0

Works well, no adsGot the newjeans album and scanned the qr code, everything worked fine; i have no idea why people in here are yapping all abt j-hope, but the app does what its suppsied to.TrfrgtjijtbeVersion: 1.7.1

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 1.9.5

Weverse Albums Negative Reviews

Disappointed FanI wanted to like this app because even though I was disappointed that there was no physical album for Jack in the Box it was substituted for a physical album. I don’t like this app at all. I wish I could download the music to my phone. Since the app doesn’t count as streaming it doesn’t make since that I can’t just download the music to my phone or device. The photos are okay but I’d rather have physical photos because the images I can just save from online. The video that came with this album in the app was glitching so I couldn’t get through it. I don’t like how I have to scroll to find the JITB album. There should be a separate page for albums that I’ve bought. I’m disappointed that I payed so much for 3 piece of paper essentially (with crazy shipping that was more expensive than the cd itself). Beyond that I like having a physical CD that I can play in my CD player. Also I like having a physical photo book with lyrics that I can flip through time to time. I enjoy when there is a nice case that the cd and phonebook come in that’s designed by the artist. I like having physical photo cards that I can look at. Please think about how fans of the artist feel before creating an unnecessary app..Reviewer 4321Version: 1.2.0

Feel like I got connedI bought Jhope’s Jack in the Box album physically and I knew the album itself was going to be digital but this app is so restricting. I wanted to at least download the music so i can play it elsewhere but you can’t do that with this app. It’s completely proprietary, forcing you to have yet another music app to play your music. They even put photos and such in the app, which couldve been a nice physical addition to the physical album I bought, but they just give me my photocards in a flimsy piece of plastic and tell me to download this app for the rest of the stuff i payed for. If i want to buy an actual download of the album id need to spend 12 more bucks on hybe’s website….. so so stupid. This app is just plain anti consumer and I wont be supporting any products that use this pointless app. Jhope deserved a full physical release, not whatever this is..AngeleratorVersion: 1.1.0

Minus star! Duped once but not againAnother fool who purchased J Hope’s Jack in the Box only to discover I cannot download it to my IPod. I do not have a cell phone and am not about to tote an iPad around just to use the Weverse app. I wrote to customer support and got no reply. That is telling in itself!! This no cd option seems like a greedy money grab thought up by some bean counter. Even the later-to-be-released vinyl is limited in use as far as portability. For those who do not mind this setup, what happens when your device dies or gets replaced? The lot of those at Weverse should make this right and cowtow while doing so..Joe M in WVVersion: 1.1.0

Why has my review disappeared?There were more than 100 critical reviews a while ago - where did they go? The marketing team needs to stop hiding reviews and face the fact that customers do not want yet another Weverse app, especially one that limits or seeks to replace the physical cd distribution of a beloved artist. Maybe it has benefits to Korean fans, but this is frustrating for global fans who already have good music platforms for digital music..EbakasVersion: 1.0.2

RidiculousA wannabe iTunes and unlike apple music, your streams wouldn’t help out the artist in any way on this app. It’s ridiculous because I would’ve loved supporting Hoseok as a soloist but I refuse to purchase and album without the actual album part. Not all of us purchase albums for the pcs. Spare me the “environmental” reasoning behind this decision because you do not care Hybe. And I refuse to let you use my love for the boys do jumpstart yet ANOTHER app..UntilthespringVersion: 1.0.2

Limiting artists’ and fans’ optionsHaving just a digital option not only takes away the choice of us choosing whether we want a physical copy or not, but it also limits the artist from expanding his audience. Any outsider will most likely not know these methods of listening to music. Please reconsider and give us physical copies as well for j-hope’s album..SignzeyVersion: 1.0.2

Already a messI am so tired of the experimentation. bring us a complete concept without errors. ive already found a typo in this app. “Cancle” instead of cancel. i dont need a 4th service for music. stop being greedy. give us physical jack in the box albums. this is not what we want. we dont want nfts either just to cover all bases..OkaylornVersion: 1.0.2

Digitial albums today nfts tomorrowA digital album is something you get WITH a PHYSICAL album. It’s not the preference of anyone who wants to support their artist. A jewel case is better than using this app in which neither streams or sales count for Billboard. Instead of pushing useless apps onto customers, please focus on artist’s getting proper industry credit for their work..Yeri0888Version: 1.0.2

MisspellingsThe options on the app had misspellings. It made my phone go illiterate from cancel to “cancle” after clicking the add/buy albums. Whoever launched this did not check things thoroughly and now my phone is broken, help. So please fix the errors! :).PotatopotatVersion: 1.0.2

Requesting j-hope’s Jack in the box Physical CDA proper solo debut should have physical CDs, his art deserves more than two photo cards..Naylea 💗Version: 1.0.2

Requesting j-hope’s Jack In The Box Physical CDPlease reconsider giving the fans the Physical CD of j-hope’s first album Jack In The Box..FVFVFvBHVersion: 1.0.2

Requesting j-hope's Jack In The Box Physical CDPlease reconsider giving the fans the Physical CD of j-hope's first album Jack In The Box..RozmyneVersion: 1.0.2

Requesting j-hope's Jack In The Box Physical CDPlease reconsider giving the fans the Physical CD of j-hope's first album Jack In The Box..LatifahjanVersion: 1.0.2

‏Requesting j-hope's Jack In The Box Physical CDPlease reconsider giving the fans the Physical CD of j-hope's first album Jack In The Box..Dalmi09Version: 1.0.2

Logged me out and lost all my progressForgot email,and pass i hate thia.NgocqaundVersion: 1.6.1

UselessLiterally no reason for this app.Nicknam123456789Version: 1.0.2

👎👎Give your best artist j-hope a full album.🎯DCVersion: 1.0.2

N OSTOP PLAYING GUINEA PIG ON J-HOPE’S SOLO DEBUT! GIVE HIM A PROPER PHYSICAL ALBUM!! PLUS AINT NO WAY THIS IS ENVIRONMENTALLY FRIENDLY. THIS IS RIDICULOUS.RUBYTHEFIRSTVersion: 1.0.2

垃圾公司HYBE垃圾方时赫.NonameforonceVersion: 1.7.1

Let’s not normalize digital albums.I don’t understand why we’re moving albums to this platform and eliminating the aspect of a full album. that’s what every music platform is for, such as spotify. i want a silly little photobook to go with my silly little photocards. this app seems silly..OutroTuanVersion: 1.0.2

Release physical album for j-hopeRelease physical CD albums for j-hope’s Jack in the Box. Fans want it. You should at least provide the option to purchase physical CD albums in addition to this. Promote him properly as a member of the biggest band in the world. You are hindering him for charting in Korea and the Billboard charts by not releasing physical CDs and by releasing the album 2 weeks late. Also people are not gonna pay that much money for 2 photo cards and a QR code. This isn’t it..HelptVersion: 1.0.2

Why a separate appI wish this app was combined with the regular weverse app.FredlanthierVersion: 1.7.2

A very poor appDoes not play on pc. Does not support play list. Unable to rip music for my other devices. Full of other albums publicity I don’t care about. How can you do this to J-Hope guys??.LamijavinVersion: 1.2.0

Payoneer 💰Payoneer is an online payment platform that lets you transfer money from any corner of the world! A best and must have payment service for every blogger, traveler, freelancer, affiliate marketer, consultant, virtual assistant, business person, online sellers, and receivers. Earn $25 for free by joining Payoneer. Sign Up Now!AdvertorialVersion: 1.9.5