Bet365 - Authenticator Customer Service

Bet365 - Authenticator Positive Reviews

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Bet365 - Authenticator Negative Reviews

ScamThey are using this to scam players out of money. I keep having to authenticate MID ROUND and I am not able to make a decision on the table. These guys need to be shut down..ShshdidjdjfVersion: 1.13

This app is used to steal betsYou have to use this app to start the games on your desktop, but after you place the bet and the game starts or the slot machine starts to spin, it shuts off mid spin/game asking you to authenticate your location again. By the time you shut off and reopen this app(only way to authenticate again) and get back in the slot machine will reset and If you by chance get back in they won’t let you into the game room esp for player input games like blackjack, roulette, baccarat etc. And when you finally get in your wager is gone and supposedly you lost the game they never let you play. That is theft or to use the legal term “conversion”. Your wager just becomes their profit they don’t have to earn! I am collecting evidence i.e. video taping my self playing on their site and will submit to anyone that gave them their licence to operate. Apple: you are guilty of being an accomplice if you let this app continue in the present iteration.Equipped1Version: 1.16

TERRIBLE SYSTEMConstantly makes you verify after doing it once. Terrible system..KevinthestannnnwVersion: 1.14

Liars ScammersThis authentication app was developed by a human with low brain cells …. You have to scan every two minutes… as others have said if you thought you had a gambling problem this app has just cured that. And they say the tech team is working on it …. 🤣 Yeah they have and now it’s month 5 and it’s getting worse not better 🤦‍♂️.ThemastervoiceVersion: 1.14

HorribleThis new authenticator has cost me hundreds with potential of thousands of dollars. It kicks you out mid game when playing auto on live casino. Ive emailed them and they act like they dont understand. It also takes 5-6 times to authenticate Garbage. Fix it or get rid of it.Derelict1234Version: 1.14

365 fell off COMPLETE TRASHThey closed my account for no reason. I asked for an explanation and the couldn’t provide one. I did win 10k and 20k and a few other times smaller amounts. But they have taken way more in the long run!!! My cousin downloaded this app for his account and ITS GARBAGE!! It suddenly crashes when you are about to make a selection on live sports!! More than half the time we were right!! SMH…FYI we caught them cheating before too. One of the times I won large I was on a hot streak playing live tennis sets betting large and all of a sudden it greyed out on me and wouldn’t let me bet! However on my girls app it was working perfectly fine!! I took videos and screen shots …at first they told me it was my internet and tech issues. I then took it higher and sent them the screen shots and videos and they gave me a $200 bonus credit!! SHADY !!.365isTrashVersion: 1.14

ThanksThank you for this app now i can finally stop my gambling addiction because of how trash this is.ThanksbetVersion: 1.13

AnnoyingYou gotta leave your phone on so it can track your location but if your phone is off for too long it kicks you out mid game (you still get paid and everything which isn’t bad) just kinda annoying you can’t see what’s going on and takes a solid 30sec to get back on and it forgets your previous bets.TanmanthebossVersion: 1.13

Worst app everImpossible to clear unless you shut down phone. Good thing is, it has stopped me from online gaming because of its unstability.TrevorstreetVersion: 1.13

Still a GARBAGETrash, Garbage, SCAM everybody should stay away for this TRAP!!.AndanotheroneandanotheroneVersion: 8.13.0

ScamThis app is designed to scam players out of money . Halfway through slots or table bets this asks continuously for authentication which is losing players money and time . I won’t be surprised if there’s a lawsuit shortly on how much this app ruins players entertainment and the amount of money lost . Don’t bother with bet365 until this ends.Msamway1Version: 8.13.0

TrashDoesn’t always scan/work. Work once in 10 times. Best to stick to using mobile device instead of laptop..Medow6Version: 8.9.0

This made me switch bookies. Fire the person who made this.Wow. I promise you I switched bookies solely because of how terrible this app is. First off: ridiculous that you even need to authenticate your location when your computer has full capability (and approved permission via chrome) to authenticate your location. Secondly: as a LONG TIME user of bet365- I have been so happy with them until this became a regular step in order to place a bet online. Let me run it down for you: Need to place a bet? AUTHENTICATE Need to cash out? AUTHENTICATE BJ dealer gives you a 10 vs a dealer 16 and you need to double down or hit? AUTHENTICATE Absolutely ridiculous the timing this “Authenticator” has when the player is at an advantage and even more ridiculous that they completely ignore the 1 star rating they have on the App Store and haven’t changed or updated it since it’s been available on the App Store. I have lost hundreds SOLELY based on the timing that this app is programmed to pop up and limit you from making any decision before authenticating. Bet365. Do better. By the looks of it… you just lost THOUSANDS of gamblers because of this terrible system you implemented..777 bid daddy 777Version: 8.9.0

App is not workingCant bet as not possible to read the QR.Maleks aleksVersion: 8.9.0

Disgusting companyI’ve won several times they DO EVERYTHING to delay your payouts so your gamble your profits away. Shady little company do NOT use them ever.ManLegendMythVersion: 8.9.0

Fk stuffWorst app for a big gamble company. The app just says verification successful then does nothing else. Get to authentication page and there is no prompts at all from that site. Contact live chat then it will take forever again to go thru hell for nothing. What a waste of time. F… you bet365.TntnxtxtVersion: 8.9.0

Hits on every bonus.Hey If you want to win. Don’t use this app. This app will try and geo locate you when ever you are in a bonus round kicking you out of the game making you reload missing your bonus round. Happens so many times. This site has gone from decent to scammy really fast. This authenticity app helps them become scammy real fast..WhocaresmVersion: 8.9.0

Worst company on the planet5 minutes later still waiting for this thing to load. No other company does this to their customers. It’s absolutely bizarre. Why is there not a zero stars? Now they’ve changed the way to load this moronic app and made it more complicated. What moron runs a company this way..Zoro knightVersion: 8.9.0

UselessDon’t even try the people who designed this are brain dead the app straight up just doesn’t work.IsiwheveieuvrhdjcVersion: 8.9.0

QR CodeThis is the worst thing in the world! I can’t hold it more centre of my camera if I tried and it won’t accept it… absolute garbage app..FuggyouappstoreVersion: 8.9.0

Broken doesn’t workWon’t scan QR code, tried everything not worth the time.Free garbageVersion: 8.9.0

Why does this exist?Application doesn’t even function properly. Doesn’t scan QR code. Broken system. Designed by monkeys..WeeegeeeeeeeeeVersion: 8.9.0

0 out of 10Don’t waste your time your money SCAMMIERS.ActdwerVersion: 8.9.0

Literally a scamDo not download this.Bee2688Version: 8.9.0

Authenticator works maybe one day a monthNot sure why but the Authenticator rarely works. So instead of getting to use my PC, I have to use my phone… which is really annoying when wanting to work on a bigger screen.B365 userVersion: 8.9.0

Remove the App or Fix the issue.Every 20 minutes I have to use this auth app. It’s gets very annoying when your playing live casino in a middle of game and boots you out. At this point i don’t know if I want to continue to play on Bet365. I rather move my funds somewhere else..Kevin24680543Version: 8.9.0

Horrible appVerification pops up way too often. Switching to a new betting platform..Cody strachanVersion: 8.9.0

Worst app everPlease stop it. It’s garbage. It’s extremely painful to scan every 2 minutes for every each bet..Beet679Version: 8.9.0

DONT USEDo not. Use..Jeffery23jamesVersion: 8.9.0

GarbageIt takes you about 45 scans for it to finally work, just for it to pop back up mid game. Take your money elsewhere for live games and if you’re betting, only use your phone or another site. Horrible app, should just be removed.Hateraide 69Version: 8.9.0

Stop with the 5 minute authenticationAbsolutely ridiculous how often the app wants to authenticate. Usually as soon as it’s a bonus round or you’re doing ok. Frustrating and inconsistent.NeoabfkVersion: 8.9.0

RidiculousWhy am I being asked for billing information all of a sudden.198;03726Version: 1.18

GoofyCant scan its frozen.Grra boomVersion: 1.18

Trash appAfter this new update it literally stopped working. App is useless. Can’t use bet365 anymore.Whitehouse14Version: 1.18

Not workingWaste of time, this app always ask for authentication and don’t work properly. This is terrible.LeoOdiaVersion: 1.18

Please fix this garbageHonestly just remove the authentication and have us confirm through email or something this is bad everytime I start winning they tell me to verify and ruin my streak.TrxpfabhVersion: 1.17

GarbageHorrible company.Adasilva9Version: 1.17

Terrible AppWhoever made this app needs to give up with technology. It’s never improved. Just an endless loop of “authenticating”. Garbage..PumpkinCat62Version: 1.17

JokeStill doesn’t work..PSGOLFERVersion: 1.17

Updated still garbageStill have to scan the code numerous times to get things to work, and then it cuts out mid game. Spent hours on the phone with support and still no success..BohicayycVersion: 1.17

Terrible !!!This app is incredibly broken and is the reason you will never make money gambling on the bet 365 casino it pops up in the middle of hands and usually crashes 3-4 times before you return back to your game causing you to force quit hands and force you out of tables/games. Almost like it was intended to stop people from ever cashing out a profit.DtddchddtddhVersion: 1.17

Awful SystemMake your Authenticator built into the app like many others. Not continuing to use bet365 for online casino play due to it kicking me out of lobbies mid game..Evan1234567891011213Version: 1.16

Takes fore everYou would think your company is big is got 365 could put a couple of dollars into developing an app that actually works. Why we need this to begin with is beyond me takes me 10 minutes to get this damn thing to actually connect pinnacle and five dimes here I come..WaqedfrfvhyhfderVersion: 1.16

Finally , no more gamble on bet 🙏🏻👏🏻No more gamble with this app 😮‍💨🤣terrible!.ErickbetVersion: 1.15

Scammed my wagerPlaced a bet on blackjack, as soon as I was promoted with hit/stay/double it went to the green authenticator screen. I’m never putting money in my account again. Lost the bet and proceeded to lose all my money..AvoidThisAppLOLVersion: 1.15

ScamI would give 0 stars. It’s asking you 24/7 especially during a round. This is the worst.KapituhlizeVersion: 1.14

ScamThey are using this to scam people. The site will shutdown and make you scan during mid hands so you can’t play the hand or during spins on slots. I recommend using a different site..15511551Version: 1.14

I think this might be the worst app on the AppStoreBet365 has hired some nut job to solve an issue and he made an even bigger one out of it. This app is a complete joke. It is impossible to last second bet and/or bet during live games with this nuisance of an app. Don’t use bet 365 if you live in Ontario. Use any other betting app..ApplesucksdiccVersion: 1.14

AwfulThis app is a joke, it works first time you try 10% of the time. For such a rich company to develop something so awful!!!! nothing but aggregation.Expos888Version: 1.14

HorribleTerrible for in play betting, takes forever and by then odds have changed. On top of that its glitchy as can be..Calco777Version: 1.14

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