Monitor & Control Customer Service

Monitor & Control Positive Reviews

Aspect ratios!Please add the ability to overlay aspect ratios so we can review our footage in the proper format. And custom aspect ratios as well! Just like the cameras. 🙏🏽😌 and is there anyway to improve the resolution being streamed?.Richard D. D.Version: 1.0.0

Update Firmware to 4.0: Comments filled with user errorTLDR: Great app, adds amazing functionality to an already amazing camera. Everyone complaining thier camera can't connect has no idea what they're doing. Before you download and try to connect with this app, install firmware 4.0 on your FX3, or the latest version of the compatible firmware for your camera. For those complaining about monitor lag, there is a toggle to toggle priority between dispaly speed vs monitor image quality, try that first. For those that are complaining about the app asking for permissions, Apple forces all apps that need/can save images to your camera role for each permission the app needs. Sony is not interested in stealing ot using your data, unless you give them permission. You can turn off the toggles to share data in this app and the creator app if you just read the terms of service options before you hit accept and toggled them off. Sony, you can do a better job of letting people know the requirements before attempting to connect to thier cameras. PLEASE add shutter angle to the FX3 and this program (currently only works with FX6), I also wouldn't mind open gate recording. Thanks!.SterlingsandersVersion: 1.0.0

Verticle shootingCould you please create a buttom that locks screen rotation so we can monitor and ise the app vertically or maybe allow us to sustain whatever layout we set after locking rotation on ios.BinsuwaifVersion: 1.0.0

Love it.I love this app. My camera’s firmware was needed to be updated to the new version otherwise app can’t connect..EverydayCamVersion: 1.0.0

Works good but!Auto focus assist needs to be RED, it’s white or grey and who can see it? It’s focus peaking and it needs to be red - please fix..Song Maker5150Version: 1.1.0

Gran app, con cosas que mejorarLa gente la califica muy mala, no hagan caso a esos reviews. Si quieren un monitor externo decente, COMPRENLO. Esta es una herramienta gratuita que te saca de apuros. Se traba, pero es de esperarse ya que la comunicación es inalámbrica..Jo.R.R.Version: 1.1.0

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Monitor & Control Negative Reviews

Yeah, B.S., You don’t need “Percise Location” accessAs the same for this as the Creator’s app you demand access to camera roll, location data and Precise location at that, WiFi, Bluetooth, etc. You, Sony, are over stepping on privacy. Give me a break. I (potentially) only need wired LAN to make this work, and even then you could make it work over a USB connection. I don’t need you collecting every bit of data on me to use simple features. You want to make money? Then just charge me for the app, and make it a perpetual license..Tydar94Version: 1.0.0

Seriously no de-squeeze aspect ratios?This app apparently is very stable compared with Monitor+ but seriously no aspect ratios with Monitor & Control? I’m using two anamorphic lenses 1.33x and 1.5x the app has no option to desqueeze? Setting desqueeze through FX30 setting does nothing in the app. Pretty bad. Too bare bones, going back to Monitor+ with a cable instead I guess. Charge subscription or money for the app but do the app right or remove it from the app store..Rascal9Version: 1.1.0

Almost UselessI thought when I downloaded this app it was going to be a great solution for adding a control-enabled monitor to my FX30’s. And maybe it would be - if it would just connect. I’ve tried everything - the connection interface is confusing and doesn’t work. Really frustrating connection process. Going back to my trusty Feelworld monitor that instantly connects!.Lorray digital MediaVersion: 1.0.0

Privacy nightmareJust charge us a fee for the ability to remote monitor/control our camera, but this app demands full access to every photo on my phone, my location, etc and is a privacy nightmare. Sony hardware is fantastic, but these scammy data harvesting practices after paying thousands for hardware is offensive and tacky. Sony, please shift your strategy before you lose your customer base..ThalassicusVersion: 1.1.0

Where’s FX9 compatibility??Great app, just missing a crucial part of the FX line..KerncakesVersion: 1.0.0

Spotty reliabilityWorked the first couple times on my fx3 and then never again. Same problem with fx6 but lasted longer. Don’t depend on it..TyhgfdVersion: 1.1.0

Won’t connectTried everything I could to get it to connect to my FX30. Deleted..PJC525Version: 1.0.0

Still not A7s III SupportScrew you sony for dropping all support for the A7s III..MabsCityVersion: 1.1.0

垃圾软件蓝牙死活连不上，显示有设备，点击连接，提示打开相机电源。日本人这逻辑真是服了.水哥-778866Version: 1.1.0

Sony flubs the software againAnother crap piece of software from Sony. My FX6 looks like 240p YouTube video and there’s about a second of delay. Part of the reason I bought the FX6 was so I could monitor wirelessly on an iPad without additional hardware. Guess that’s never going to happen. Even the wireless app monitoring on my Fujifilm cameras is better than this..Slippery StairVersion: 1.0.0

Skip this clumsy piece of garbage.Yup - Sony does it again with a clumsy interface and security/password protocols that rival the pentagon. I’ve already bought a 10k camera - do I really need a super confusing password -when inputted correctly - still says wrong password - don’t waste a second on this steaming pile of …...TheOshawanVersion: 1.0.0

Doesn’t workTypical software garbage from Sony.SithVVersion: 1.0.0

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