NAVER Maps, Navigation Customer ServiceNAVER Corp.

NAVER Maps, Navigation Customer Service

  1. NAVER Maps, Navigation Customer Service
  2. NAVER Maps, Navigation App Comments & Reviews (2026)

South Korea's GPS navigation Get started right away

* Experience the completely new NAVER Map.
※ Are you traveling Korea?
Don't miss the smart tips to use NAVER Map: https://naver.me/GfCSj5Ut

[Key features]
- Map Home Menu Tab
You can now conveniently use the Discover, Bookmark, Transit, Navigation, and MY tabs on the Home.

- Simplified search
Search locations, buses, subway, and more in a comprehensive search bar.

- Booking
Explore a new Booking tab, a space that brings together businesses and products available for booking on NAVER. From nearby restaurants, hair salons, amusement parks, one-day classes to even train tickets, you can find them all in one place on the booking tab.

- Discover
Helps you find new places nationwide and nearby. Enjoy real-time rankings, recommendation feeds, trending spots, bookmarked lists, and coupon offers.

- Navigation
Fast and accurate navigation with real-time traffic info and optimized usability for any driving condition.

- Vector map
360 degrees rotation-enabled vector map with 3D view of key landmarks via tilting.

- Transit
You can easily reach your destination by using transit directions for various modes of transportation, real-time departure and arrival times, and notifications for when to get on/off.

- Street view
Seamless street and aerial views provided for location search and route planning.

- Bookmark
Easily save your best restaurants and must-visit tourist spots on NAVER Map and share them with others.

- MY
View all your maps, reviews, and bookings in one place and write reviews with ease.

- Instant search
View useful info about your query, such as opening/closing times for supermarkets while you search.

- Language
Korean/English/Japanese/Chinese maps and English navigation provided.

*Requires iOS 16.0 or later
*Find out more tips on how to use NAVER Map
- NAVER Map customer service: http://naver.me/GYywEiT4
- NAVER Map blog: https://blog.naver.com/naver_map
- Email: [email protected]
- Tel: 1588-3820
- Address: 95, Jeongjail-ro, Bundang-gu, Seongnam-si, Gyeonggi-do, Republic of Korea

NAVER Maps, Navigation App Comments & Reviews

NAVER Maps, Navigation Positive Reviews

Exceptional Navigation App for Exploring SeoulI arrived in Seoul, Korea, three days ago and was recommended Navver by a hostel mate I met in Okinawa. Despite my initial apprehension due to some negative reviews, I decided to give it a try, and I am glad I did! Navver has proven to be a high-performing app, possibly one of the best I have used. It stands out by providing rich detail through live activities on iPhones with dynamic island support and helpful notifications on the home screen. The audio guidance is clear and precise, making navigation through the bustling streets of Seoul a breeze. What impressed me the most is Navver’s eagerness to deliver an exceptional navigation experience in a major city. The app is incredibly helpful, and I found it to be more detailed and user-friendly than Apple Maps in many aspects. My only feedback is that for those who cannot read Korean, including tourists, the station numbers are not shown in the app (additional some gate entry doesn’t match the maps guidance making hard to determine which line direction to enter). Adding station numbers would make it much easier to quickly understand one’s location and navigate to the next station, similar to the system in China. Overall, I really like the app experience. With minor adjustments, Navver has the potential to be a major competitor to Google Maps and Apple Maps. Highly recommended for anyone navigating Seoul!.Version: 5.26.4

Holy grail of solo travelDid a 3 month solo travel to South Korea and I used this app every day, not kidding. My Korean is very veryyy limited and I grew up in a countryside so had no experience with public transportation or cities other than airport “subways” lol. This accurately told bus arrival times, gave detailed information and graphics for getting from one place to another, you can save restaurants and shops (even super obscure ones you wouldn’t think would be listed, I went outside of main cities a lot) in different folder types and the markings of the folder color show up on the map all together. Very helpful for planning out stations, where to eat, where you’re staying, how to get literally anywhere. I’m so grateful to this app where I didn’t have to ask any strangers directions to places, a lifesaver for introverts and anyone who isn’t versed in traveling Korea. I’ll always download it when I visit. So many grumpy reviews, yet this was a lifesaver for me!!!!.Version: 5.25.10

Excellent app if you don’t understand KoreanI don’t know where all those bad reviews coming but this is the best app you want to use it in English. When using public transportation it’s 100% everything in English compared to their competitors app when you create directions all public transportation navigation is in Korean language so if you don’t understand then you don’t know where to go. Make sure you allow in settings to use your location. It’s not as good as google maps but very close to it. Thumbs up for devs who work on this project from fellow developer :) The only thing reviews section only in Korean language so can’t leave reviews and yes if you read this review please add translation to reviews so we can translate even if we can’t leave it. I think Google translate API should be good thing to integrate for it..Version: 5.22.1

Very helpful. Don’t mind the negative reviews!I am absolutely confused why this app has received so many negative reviews. Maybe people are upset that this Korean app has some *gasp* Korean? Nonsense. This app showed us very accurate directions to places we needed to go. It showed us timetables of when the next train and bus was arriving, as well as accurate walking directions. There is a setting to change it to English (which is what we used), but some places (for example, restaurants) will not have an English translation and that’s okay. It wasn’t slow or buggy when we were using it in South Korea. I highly recommend this app for travel!.Version: 5.26.7

Preferred over KakaoMapsI appreciate the additional features and functionality that this app provides over Kakao, such as more detailed information about locations and the ability to make reservations with Naver (if you have a Korean phone number). My only request is to add the ability to copy text, specifically the place or business name, so that I can look it up easier in other apps like Google..Version: 5.21.6

5 starsHey honestly In the comments are just a bunch of ungrateful Americans… this app helped me navigate everywhere! Yeah it could be better but honestly this works for what it is. This app gave bus and train routes, walking distances, everything that I could of needed it had it. The only negative thing i can say is that it could be more precise with your location on the map but you can work without it. Overall great app it helped me out A LOT!!!.Version: 5.14.2

Its okayIts an okay up some improvements would definitely make it better. The bus stops are not exact, but close enough for you to know what stop is what. But ive been living in busan for a month and its helped me get by. The best advice i can give for using this app is just to pay attention to the stops and where your going. Also look at your surroundings, building may be wrong because they come and go so quick in korea..Version: 5.3.3

So helpful in KoreaNaver was SO helpful, when I connected online it still guided me when I didn’t have my SIM card as long as I didn’t reload the app. Very helpful with bus times, numbers, and I got to school on time every day! Great app and it had English so i knew where to go!.Version: 5.25.10

Get over itI don’t know why so many people are complaining. This is my first time in Korea and my Airbnb host recommended I use this app for transportation. I’ve had no problem with it, yeah some of the places are in Korean but if you can direct yourself by watching for the right stops I see no problem. Thank you Naver.Version: 5.5.2

Great for navigating Seoul as an AmericanMuch better than Kakao Maps since English is more well supported in the app. You can get turn by turn directions in English with reasonable tools for setting start and stop. Also super easy for finding restaurants to go to..Version: 5.19.3

Looks betterThe old GUI was devided to direction, navigation, location, etc. so complicate to use. New one comes better. The structure is getting simplified and close to google map. But still feels little bit complicate. I like the graphic and color. Map is one of the wonderful function of smart phone and most frequently used app. Thank for your work..Version: 5.0.1

Overall a good app!There are things to be improved such as fuzzy search and support for English input, but the app overall is very powerful and easy to use. I’m a foreigner that read and write Korean. Maybe that has helped me dodge some of the problems mentioned in the one-star reviews..Version: 5.20.0

First time in Seoul & NAVER has been helpfulGoogle Map doesn’t work well in Seoul. Kakao is the best & cab drivers uses it but navigation details is in Korean hence not useful for us (Can’t read Korean). Though NAVER is not on par with Kakao, if you work around its limitation, it’s usable & helpful for those of us who can’t read Korean..Version: 5.26.7

Fixed glitchesThere’s a lot of people complaining about glitches and things of that sort so for new people it’s all been fixed..Version: 5.24.5

Without fail this app gets you where you need to be in KoreaThis app had my back and I loved it. You don’t even need to read korean to understand it as the UI was pretty intuitive.Version: 5.20.3

Dark modeHow is there STILL no dark mode? I really love everything about this app except how it blinds me with its light mode screen when I use it at night. Slowly making my transition to TMap..Version: 5.30.1

Why a 1.7?This map is great. Visiting family right now and I can't read korean well so they told me to get kakao map but I didn't like it. I tried naver and it's perfect and it is completely translated to English which is amazing!.Version: 5.3.8

Siri shortcut should be supported in order to make it instantly accessible.Siri Shortcut support could make this app bigger. Users should be able to instantly start navigation to the most frequently destination by simply saying like “Drive home” or “Drive to work”. This was already possible with Apple Map..Version: 5.2.6

Korean SIM card, Korean languageIf you’re using a KT SIM card like I was, the app will show in Korean when looking up routes. It’s somewhat usable, but not ideal. Switching to a Nomad APAC eSIM has changed the language to English. YMMV depending on SIM. Enjoy..Version: 5.24.3

진짜.. 좋아하는 어플이거든요?국내 여행갈 때 정말 유용히 쓰고있어서 좋아하는데요 리뷰 안보인지 꽤됐는데 버그 체크좀요;; 업뎃했는데도 안보이는데요 일해주세요 젭알.Version: 5.14.2

English localization please!!Great for finding bus routes, but an English interface would be very much appreciated..Version: 3.0.3

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