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Remote Mouse Customer Service

  1. Remote Mouse Customer Service
  2. Remote Mouse App Comments & Reviews (2024)
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Remote Mouse™ transforms your mobile phone or tablet into an easy-to-use remote control for your computer. It mimics the functions of a wireless mouse, keyboard, and touchpad, and also offers various specialized control panels such as Media Remote, Application Switcher, Cross-device clipboard, and Web Browsing Remote, which enable you to perform specific operations more efficiently. The small features, designed for one-handed use or intuitive operations, will delight you.

As it was featured on CNET, Mashable, and Product Hunt, Remote Mouse is considered one of the most sophisticated and user-friendly computer remote apps. It has been used by over 20 million users worldwide.

Whether you're watching a movie online, giving a presentation, or shutting down your computer with one click, nothing can be more convenient than having a mobile phone remote at your fingertips.

Mouse
• Fully simulated mouse function
• Gyro mouse that allows you to move the mouse cursor with a gyro sensor
• Left-handed mode

Keyboard
• Integrated with system and third-party keyboards, supports typing in various languages
• Remotely typing by voice if the soft keyboard supports speech recognition
• Supports sending various shortcuts
• Displays different keypads for Mac or PC

Touchpad
• Simulates the Apple Magic Trackpad and supports multi-touch gestures


Specialty Control Panels
• Media Remote: Supports iTunes, VLC, Windows Media Player, Keynote, PowerPoint, and Windows Photo Viewer, and will support more
• Web Remote: Supports Chrome, Firefox, and Opera
• Application Switcher: quickly launch and switch between programs
• Power Options: Supports remotely shutting down, sleeping, restarting, and logging off

Other Features
• Cross-device clipboard
• Use the physical volume buttons on the mobile device for remote control
• Set a password for the connection
• Customizable wallpaper

Connection Method
• Auto connect
• Connect via IP address or QR code
• Connect via history

Operating Environment
• Compatible with Windows, Mac OSX, and Linux
• Works under Wi-Fi or Bluetooth

To Get Started

1. Visit https://www.remotemouse.net on your computer and download the Remote Mouse computer helper.
2. Install and run the computer server.
3. Connect your mobile device to the same Wi-Fi or Bluetooth as your computer.

If you're a macOS user, you may need to grant access to Remote Mouse. You can refer to this video (https://youtu.be/8LJbtv42i44) for guidance.

Help Us Translate
If you are interested in translating Remote Mouse into your native language, join our collaborative translation project at remotemouse.oneskyapp.com

Remote Mouse App Comments & Reviews

Remote Mouse Positive Reviews

Remote Mouse is fantastic!Remote Mouse is great and does exactly what they claimed it would. It was a quick install and I was using it within seconds of completing the installation. When I go to bed, I set my MacBook Pro at the end of my bed on a small end table, in order to watch a movie of some tv before I fall asleep. I had previously had to get up and down out of bed, in order to change the movie, adjust the volume or skip ahead to a different scene. I found Remote Mouse in the App Store and thought I’d give it a try. I LOVE it and I can literally control my whole computer just from my phone. The mouse response is quick and accurate and the features are plentiful! I would highly recommend this app if you need to control your Mac from your phone. Also, using your phone as a trackpad is a nice change, from using the featureless mousepad. I give this app 5 stars!.Version: 3.717

“Connection failed” issueThis app works great most of the time, however while I am using the app, I tend to lock my device in between using the app (as you would put down a TV remote when you’ve found a program to watch) rendering me unable to reconnect unless I delete the app on both devices and reinstall it. This usually is the only way to get it to work again. Manually reconnecting the devices just results in a connection failure message. This is why I haven’t bought the Pro version, to avoid complications of restoring purchases every time I have to reinstall the app just to connect again. When it is connected however, it works well. The connection problems are the only issue I’ve faced so far. Thanks for the app, it’s saved a lot of getting up and walking to the laptop to change anything on it. Oh and the iPad app not having the keypad accessible is also quite a restriction, but even on the iPad app I face this “connection failed” issue, so it’s not just my devices..Version: 3.505

Seriously awesomeThis is so great. I truly love this app. It works absolutely perfect for my needs. My needs may be a little different than others, but for me I can't tell you how much of a game changer this was. I watch my computer stuff on my main tv and I usually use a wireless mouse to control things. I was tired of getting up to type or struggling to pause quick enough. So I thought about buying a whole wireless keyboard which would just be more mindless consumerism and waste. Instead, in comes this app! Now I can do everything from my phone and, for example, just easily press the space bar to pause most modern media platforms. I will probably buy Pro not because I need it, but because I so much appreciate the developers..Version: 3.723

Great appIt’s a amazing app I love it honestly it’s beyond useful for me and the fact there’s keyboard and the other options I only have the free version but the features that come with the paid version would make this a 5 star for sure the reaction speed is nice the mouse is a a little slow but I think that’s good for precision there’s a few things I think could be better like the left click hold it’s a double tap hold it’s a little weird and sometimes doesn’t work but honestly it’s not a problem the scroll bar sometimes doesn’t work like for Netflix app and actual apps but works fine on websites but everything bad or wrong is so minor it’s not even a problem I just wish I had the paid version but I have issues with Apple payments or I’d get the paid version I highly recommitment this app it’s great.Version: 4.105

Has come a LOOOONG ways from when this was originally released.I remember trying to use this app years ago and it was basically just a lie , you couldn’t type you couldn’t use it as a mouse it was like you could press play on wi does media player or something and rewind lol . It has come a very long ways since then so if you haven’t used it in a while and still have a bad taste in your mouth from it . Trust me I did too but saw some videos , decided to give it a shot and boy am I glad I did , pretty much a game changer , especially if you always are forgetting your mouse or keyboard all the time .. like me ha . A++++ SOLID app guys , good work , actually excellent work !.Version: 4.102

Works perfectly, does everything you could want it to.Download app, download desktop app, open desktop app, boom. You’re set up. I can’t feel any latency at all and the mouse feels very fluid. There are many options to adjust things like sensitivity if you would like. The app has all kinds of functionality beyond the trackpad, too, including a keyboard, media controls, taskbar selector, function keys, etc.. I would recommend this app to anyone. It saved me from buying a wireless keyboard and mouse for use on the tv. Now, I wouldn’t recommend it for intense work or gaming, but it’s great for simple remote use. I like to use it to open games on my computer, then I use an Xbox controller to actually play them. Overall, for the functionality it promises, this app does great..Version: 3.717

Works perfectlyMy laser mouse died after falling off my desk and I needed a mouse in a hurry- came to the App Store and unfortunately tried another app before this one that failed as often as it worked, like every other time. Tried this one and it is perfect- and if you buy the pro version you can even program custom hot keys which is very handy. I really like this app and even though I replaced my mouse I still use this app a lot, having a track pad is pretty handy. Nice app especially after trying the other one which was completely frustrating- this hasn’t gliched yet!.Version: 3.714

Need version prior last updateSince the upgrade and move of the switch panel and mouse to the bottom of the screen I am having more problems to move the mouse from my phone as the bottom half of the screen now has the panel and the buttons and that requires to slide my finger on the upper screen half which is quickly tiring my whole hand and arm. Also now the option to switch off is way to the right of the switch panel which makes is hard to hold the phone, slide the panel and to push the button using my left hand only. For that reason I would like to switch to the older version with the switch panel and mouse at the top of the screen which eases up the use for me and makes the app more accessible..Version: 3.602

Best app but one suggestionFirst off, this app is a game changer and a must download. The one suggestion I have is for the sound functionality when you left or right click to NEVER override Bluetooth music. Right now if you are playing a song on your phone it turns off whenever you click. This should be a setting that is defaulted to be off because who would ever want music or whatever they were playing to be turned off and instead here a clicking audio noise. Thanks Dev that made this. You’re awesome!.Version: 4.211

Remote Mouse Changed My LifeThe title is not an exaggeration. I was diagnosed with a rare tissue disorder at 21 which left me unable to use a keyboard and mouse for a computer and unable to work physical labor. I had to drop out of college and spent 2 years figuring out what to do with my life before experimenting with Remote Mouse. I am once again able to fully use a computer due to the touch screen instead of using physical keys, and have since re enrolled at university and feel like my life is moving forward again..Version: 4.210

Works great, but minor bug in new updateThis app works so well, but the newest redesign, while looking great, has now defaulted to show the keyboard automatically every time I bring up the app. This is inconvenient as I’m not generally typing, but rather using it for, you know, the mouse function. My thumb naturally stays towards the bottom of my screen so imagine my surprise when I go to move the mouse and accidentally hit a few random keys instead and end up messing up whatever I was doing on the screen. Yes I can tap to make it disappear, but I’d like to to not show up until I ask it to. The settings doesn’t offer it as an option. Please address this..Version: 3.602

Works great with my PC!The synchronization with my device iOS and my PC it’s fantastic. It’s very easy to use and it’s very helpful even more in those moments when you don’t want to use keyboard and mouse anymore. I recommend 100%.I did all the steps, using it feels like a real mouse. Feels smoother, it’s comfortable when you’re typing and moving the mouse toward all the places you need to. Also the remote controller function it’s awesome specially in the moments when you’re relaxing and watching your favorite content. It’s perfect and I recommend the app 100%..Version: 4.003

Fantastic Laptop RemoteI do not own a TV, as I use my laptop for TV streaming. I often like to fall asleep to a movie or TV show, and was looking for a remote I could use to turn my laptop off before bed, when I’m done. This app is perfect! Not only does it allow me to work on my laptop from afar, but when I go to bed I can use it as a TV remote and either turn my laptop off or put it to sleep. This app is fantastic!.Version: 4.003

Something weird about the keyboardThis app use to work great to allow me to control my computer from a distance, but after coming back to it after a long break it doesn’t seem to work well anymore. There’s something weird about the keyboard keys doesn’t behave in the same way as typing a key on a real keyboard and as such some programs simply won’t recognize inputs from the app. Additionally pressing any key not available on an iPhone keyboard think Ctrl, esc, etc has been locked behind a subscription based paywall not that I have much confidence those keys would work either..Version: 4.102

An amazing amount of functionality but feels bloatedWhat would make this app truly game changing would be some sort of way to customize or “favorite” keys/commands. I think a favorites tab would be an ideal step forward for the Pro version of the app. I find myself constantly having to switch tabs in the app trying to find the volume, and then having to switch again for something different such as “task view” Other than that it is a great app but i won’t use it due to other products working better (Xbox controller, mouse remote, etc.).Version: 4.101

Easy to useThis is a great app. I’m using it as an adaptive mouse for computer access for a client who has motor impairments. I wish the text in the screen was adjustable for a larger font size. The predictive text feature seems to be disabled except when using swipe typing on the smaller iOS keyboard. It works in other apps, so wonder why it isn’t in this app. Would recommend this application!.Version: 5.203

Best for PC for TVGiving it 4 starts due to Pro Version keeps popping up on start up and only lets you use 70% of the options but still lets you use the important options witch is the mouse and keyboard witch mostly matters other then that, Super easy to setup. works Instantly everytime you open it. Had lots of options I have been using this app for years and anytime I get a new phone it automatically syncs up on it’s own. Don’t need any other app. I mite just buy the pro version it would be worth it..Version: 3.507

A great app, however there are a few setbacks.I don’t know for sure, but I think there’s a feature to lock the gyro mouse in place, but it may be only for pro, or it’s a feature that doesn’t exist, in which case I would request an option to toggle the gyro mouse, since it’s a struggle to move the mouse while holding the button down. Overall, great app, great performance, but just a few tweaks and it should be as right as rain :).Version: 3.717

Such a useful app for a couch potato like me!I never leave ratings on apps but today is the first time in 10 years that I have been so fascinated of this app! I love the usage of the keyboard and the mouse feature—while I type, I can navigate around the page and expand text boxes if I need. A cute addition is the customization of the wallpaper—I put a picture of myself as a reminder to love myself :).Version: 3.723

Work Great Before and Now not so MuchFirst off, I use to love this app it was perfect for a lazy person like me and it ran seamlessly on Windows 10 and Mac fine. But, when I updated my computer to Windows 11, this app became a nightmare and in some situations it worked and other it just gives a connection failure. The manual connection connect function doesn’t do anything at all. This app need a update for Windows 11 user because it doesn’t want to work and it so annoying. Thanks for your guys hard work tho!!!.Version: 4.209

Does Not WorkGot the app downloaded on pc and iPhone. Tried to connect via Wi-Fi, and it would not work. Tried Bluetooth, and it worked immediately and flawlessly for about 15 minutes, then it disconnected and refused to work anymore. Tried Wi-Fi and Bluetooth again repeatedly after restarting my computer and phone, but no luck. I do not recommend this app..Version: 4.211

Love this app!I usually don’t rate apps but this app is just so perfectly tailored to my needs that I couldn’t help it lol Do you ever remember that time that you left your computer on and got in bed. You’re all cozy and what not and ready to head to sleep. But all of a sudden you hear the sound of fans speeding up blowing hot air out of your pc. Or you just don’t like sleeping in bright spaces and your pc screen is keeping you from achieving total darkness in your room. Would you look at that?! There’s an app that lets you turn off your pc from across the room 😮🤯🤯🤯🤯🥳 It’s a party!! You no longer have to sacrifice your comfort in bed or leave your warm spot in your cold room. Thanks to Remote Mouse :).Version: 4.102

Update downgraded quality for ipadI have used and loved this app for years, across numerous devices, it's never failed me... until now! OK, it's seemingly minor, but actually a huge deal, on ipad the usable surface area on the track bad has been cut off at he edges. It's terrible actually, probably 30-40% of the screen goes unused now. I hate it, I had this app rated at 5 stars for years and downgraded to 3 stars because of how much this changes the functionality. Terrible design move. if anything, have one app for mobile and one for iPad..Version: 3.621

I normally don't leave reviews but this app stand outI didn't think this would work as well as it did but oh boy was I wrong. I thought everything was gonna be locked behind a paywall but it wasn't. Worked great after installing and very straight forward setup. I was able to turn off my PC using this app and my TV remote without getting out of bed. 5 stars from me!.Version: 3.723

Happy yet notBecause I lost my mouse it works great my only concern is I paid $1.99 and only one of the functions is available don’t understand why I paid to go pro Win every time I open one of the new functions it asks me to pay $1.99 again not sure if it’s a glitch in the system or what but is the only displeasing thing I have found about this app if there is a problem I hope they can fix it and maybe give me my money back if it’s not going to do what I paid for it to do.Version: 3.717

ExcellentI’ve downloaded tons of games and apps from store, but this is simply the app that’s working from step one till the end. No adds no bugs no delayes nothing annoying. In hand you get so easy and simple mouse app and on the other very detailed. One more thing would be useful and thats the horizontal scroll bar underneath the mouse pad. Thanks for this app..Version: 3.700

Dream Feature…I have been dreaming, desperately, of a very specific feature. I often use the iPhone and iPad to display documents at a distance further than arms length. My dream feature would be for the Apple Watch’s Digital Crown to be able to scroll the screen of whatever is displayed on my iPad or iPhone. That’s it. It’s so simple, but if Apple’s rules allow for something like this, it would literally be a dream come true. This app is the only app even in the ballpark of implementing something like this, which is why I give it five stars regardless. But if you could pull this off — you’d have a six star app, and a customer for life. Thank you..Version: 4.203

Extremely User Friendly InterfaceThis app is very simple to set up (I downloaded it on iPhone —> Windows 10) My mouse had died and I wasn’t able to charge it, but I still had things I needed to do. It couldn’t have been easier to set up and start using. I was able to get it running about 1 second after downloading the app lol..Version: 4.003

Gyro mouse not working in Bluetooth connectionI am going to use it mainly as a presentation remote, and hence the gyro mouse is essential. It seems that the feature works only in the WiFi connection (but not in the Bluetooth connection). On my business trip, usually I don't have WiFi available. Is it difficult to implement it in Bluetooth connection? It would be nice if the gyro mouse button bugger so that I can easily reach it during my presentation..Version: 5.205

Works great!Our toddler is always losing the mouse so I went on the hunt for a good app to use my phone as a mouse. This one works great for us. No ads, besides being asked to upgrade every once in a while, which makes it even better. Its simple and straight forward to use. I only wish I could use it with both my phone and my husband’s..Version: 3.508

So worth itI love this app. Instead of buying a smart tv, I just connect my computer and use the app. The subscription is totally worth it and I’ll probably never stop using it. I’ve had issues every now and again but developer is very quick to resolve any serious issues.Version: 5.205

Very good appThis app is extremely good compared to any other app like this. There are yea pop up adds only ones at the top and bottom and not in the way. The only paid for feature is having a horizontal screen. I highly feel that this app is better than a mouse. I recommend you get this app..Version: 3.417

Computer not detected through BluetoothI've never been able to get the app to work through Bluetooth. My iPhone is discoverable and connected to my computer through Bluetooth for other apps, but for some reason this app won't detect my computer. The FAQ is not helpful for this. Also wish there was a way for the app to work with VPNs without having to turn them off..Version: 5.000

Saved me!This app was discovered when several keys crashed on my laptop. My backup laptop is at my other residence and I use my computer for business and casual affairs. I couldn’t even type in my passwords for important websites. Thank you Remote(mighty)mouse for this wonderful application. My new keyboard is on its way but I may still use your app. I HIGHLY recommend this product- great work!.Version: 3.505

Needs Microsoft Remote Desktop assistant to workThis app won’t work if you don’t have Windows 11 Professional — you also need to have REMOTE DESKTOP ASSISTANT installed from Microsoft or it will have very much trouble connecting and staying connected to your PC. Please let your users know this..Version: 5.205

GlitchI LOVE this app but I’m rating 3 stars right now because I keep experiencing a glitch that will not let me connect to my computer even if I have my Bluetooth on correctly and have tried to connect via IP. The only way to remedy the glitch is to uninstall and reinstall the app on my phone which is very annoying. I still love the app and will update to 5 stars when this is fixed.Version: 5.205

It is just awesomeNot complicated config, it just magically works awesome. Few years a go I would think this app was a click bait, but I gave them a chance and I don’t regret. I would love to see my computer screen in my cell phone screen for the next act though, if it is not much to ask 😅😉.Version: 3.717

Was hesitant at first but it works!Got tired of getting up to change whatever I was streaming from my pc to my tv and this was an absolute perfect solution. Setting it up took me maybe 3 minutes and it was up and working perfectly fine. Definitely recommend..Version: 3.717

Great AppI used the computer for watching everything and when I connect to a tv it’s always been a pain to get up and change episodes or movies but with this app it’s so easy to control my computer from where ever I’m sitting. I love it.Version: 5.205

So smoothAmazing job thanks devs.Version: 3.417

So handy!Where has this been my whole life?! Sure makes my life easier when I can just use my phone to operate my computer without having to get up from bed. Oh the little things !.Version: 5.205

Simple yet effectiveVery useful application works as well as you can expect for a free version..Version: 5.205

Been Using Free For A Few YearsI’ve been using Remote Mouse for quite a few years, I’ve always had good connections and with the most recent improvements (Bluetooth) I decided to buy the paid version. Now I don’t use it for gaming, mostly media control. Great value. Best to try out the free version for a while to decide if it works for you..Version: 5.205

GénialCette application offre une multitude de fonctionnalités pour contrôler votre ordinateur à distance. Un vrai charme!.Version: 5.205

Great app.It works well. My biggest gripe is why do I still get adverts even after I paid for it? Also tried to contact Support but Email is bogus. So, no Support..Version: 5.205

AmazingGreat app! Works very well with windows 11! Thanks devs!.Version: 5.203

Exactly what is needed!Works great! Even the free version works great and has everything necessary.Version: 5.107

Such a great idea!So excited this exists!.Version: 5.103

Please add more function to apple watchPlease add mouse function to the apple watch. Would be nice being able to use my watch as a mouse, like using the apple watch screen as a mouse pad..Version: 5.104

This app works greatIt perfectly meets my needs, for playing content to my tv from my laptop via HDMI, and I can remain seated while controlling everything from my phone. Also fewer adds than other top apps in the same category..Version: 5.000

REMOTE MOUSE ROCKSI LUV Remote Mouse, especially the PRO VERSION & it’s soooo affordable. I did some research & tried a couple different apps, but REMOTE MOUSE ROCKS….Seriously this thing is so convenient, it’s so easy to use. Everybody treat yourselves, you won’t be disappointed, get the REMOTE MOUSE PRO. : ).Version: 4.211

RecommendedNice and reliable app..Version: 4.210

Exactly what I neededThank you for creating this powerful tool and not forcing the paid version down my throat..Version: 4.210

Simple and effectiveWorks great, does exactly what it’s supposed to do and does it well. Has more complex features that I haven’t had a reason to use yet but nice to know they’re there if you need them.Version: 4.210

Works really wellThis free little app works really well with the last est iOS and Mac OS - very smooth scrolling ! I have a trackpad and mouse but I use for my additional screen next to my keyboard for music editing. Was about to buy a trackpad but this app saved me a lot of money !.Version: 4.209

Thanks for this great serviceRecommend.Version: 4.209

Awesomeness!!! From: Mr don’t usually write reviews ;)You know when you have one of those useful gadgets that you want to show everyone. We’ll this is it! The great thing is, that it works and it’s something you’ll actually use..Version: 4.209

WORKS GREATApp works great smooth an easy to work thanks!.Version: 4.200

Worked wellI don’t know how to change mouse acceleration, but other than that all is fine!.Version: 4.102

I like it!Works great. No interruptions connects as soon as I open it. It’s A very helpful app..Version: 4.102

This app saved me10/10 most convenient app I have ever used, I literally use it on a daily basis to save me time and annoyance from getting out of my comfy bed, about to fall asleep to click on the next YouTube video. :).Version: 4.102

GoodThe app is good. Easy to use and no lag. But the price for the pro features is a little much..Version: 4.102

Pretty goodWorks how a wireless trackpad should work.Version: 4.101

Worked for few min and then disconnectedIf it would have not got disconnected I would have rated it 5 star . Worked well for close to 10 min was able to shed both keyboard and mouse remotely required installing software on pc and Bluetooth need to be on.Version: 4.101

AwesomeLag free and is reliable.Version: 4.100

Life saverI love this app. I would say it’s the most useful app on my phone. So easy to use. Everyone in the house uses it..Version: 4.003

Does the job better then any other!It works so incredibly well, and for just over $20cad to get a lifetime membership im very impressed with this app, I can’t for the wake up feature coming soon, the custom backgrounds are a very nice touch. In summary, works incredibly and is very reliable!.Version: 4.003

PerfectEasy to set up with the program from their website. Save me from buying a Bluetooth keyboard and mouse. Thank you..Version: 4.003

Works Great!!!Really works well :).Version: 4.001

Honestly formidable👌🏼👌🏼I never write a review yet I’m going to as it does exactly what the description says literally. Works on my Mac Pro 2010 on my windows 10 on my rpi. Hmm, I think the 20$ is worth it, I’ll wait for the new features to drop first.Version: 4.001

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Remote Mouse iPhone Images
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