Remote Mouse Customer Service

Remote Mouse Positive Reviews

Remote Mouse is fantastic!Remote Mouse is great and does exactly what they claimed it would. It was a quick install and I was using it within seconds of completing the installation. When I go to bed, I set my MacBook Pro at the end of my bed on a small end table, in order to watch a movie of some tv before I fall asleep. I had previously had to get up and down out of bed, in order to change the movie, adjust the volume or skip ahead to a different scene. I found Remote Mouse in the App Store and thought I’d give it a try. I LOVE it and I can literally control my whole computer just from my phone. The mouse response is quick and accurate and the features are plentiful! I would highly recommend this app if you need to control your Mac from your phone. Also, using your phone as a trackpad is a nice change, from using the featureless mousepad. I give this app 5 stars!.Killah WheelsVersion: 3.717

“Connection failed” issueThis app works great most of the time, however while I am using the app, I tend to lock my device in between using the app (as you would put down a TV remote when you’ve found a program to watch) rendering me unable to reconnect unless I delete the app on both devices and reinstall it. This usually is the only way to get it to work again. Manually reconnecting the devices just results in a connection failure message. This is why I haven’t bought the Pro version, to avoid complications of restoring purchases every time I have to reinstall the app just to connect again. When it is connected however, it works well. The connection problems are the only issue I’ve faced so far. Thanks for the app, it’s saved a lot of getting up and walking to the laptop to change anything on it. Oh and the iPad app not having the keypad accessible is also quite a restriction, but even on the iPad app I face this “connection failed” issue, so it’s not just my devices..IWannaMeetKanyeWestVersion: 3.505

Need version prior last updateSince the upgrade and move of the switch panel and mouse to the bottom of the screen I am having more problems to move the mouse from my phone as the bottom half of the screen now has the panel and the buttons and that requires to slide my finger on the upper screen half which is quickly tiring my whole hand and arm. Also now the option to switch off is way to the right of the switch panel which makes is hard to hold the phone, slide the panel and to push the button using my left hand only. For that reason I would like to switch to the older version with the switch panel and mouse at the top of the screen which eases up the use for me and makes the app more accessible..Ja929Version: 3.602

Great appIt’s a amazing app I love it honestly it’s beyond useful for me and the fact there’s keyboard and the other options I only have the free version but the features that come with the paid version would make this a 5 star for sure the reaction speed is nice the mouse is a a little slow but I think that’s good for precision there’s a few things I think could be better like the left click hold it’s a double tap hold it’s a little weird and sometimes doesn’t work but honestly it’s not a problem the scroll bar sometimes doesn’t work like for Netflix app and actual apps but works fine on websites but everything bad or wrong is so minor it’s not even a problem I just wish I had the paid version but I have issues with Apple payments or I’d get the paid version I highly recommitment this app it’s great.ZaqwsxcdeefVersion: 4.105

Seriously awesomeThis is so great. I truly love this app. It works absolutely perfect for my needs. My needs may be a little different than others, but for me I can't tell you how much of a game changer this was. I watch my computer stuff on my main tv and I usually use a wireless mouse to control things. I was tired of getting up to type or struggling to pause quick enough. So I thought about buying a whole wireless keyboard which would just be more mindless consumerism and waste. Instead, in comes this app! Now I can do everything from my phone and, for example, just easily press the space bar to pause most modern media platforms. I will probably buy Pro not because I need it, but because I so much appreciate the developers..DangggggtrsdeweVersion: 3.723

Has come a LOOOONG ways from when this was originally released.I remember trying to use this app years ago and it was basically just a lie , you couldn’t type you couldn’t use it as a mouse it was like you could press play on wi does media player or something and rewind lol . It has come a very long ways since then so if you haven’t used it in a while and still have a bad taste in your mouth from it . Trust me I did too but saw some videos , decided to give it a shot and boy am I glad I did , pretty much a game changer , especially if you always are forgetting your mouse or keyboard all the time .. like me ha . A++++ SOLID app guys , good work , actually excellent work !.HimmyanownoardszVersion: 4.102

Works perfectly, does everything you could want it to.Download app, download desktop app, open desktop app, boom. You’re set up. I can’t feel any latency at all and the mouse feels very fluid. There are many options to adjust things like sensitivity if you would like. The app has all kinds of functionality beyond the trackpad, too, including a keyboard, media controls, taskbar selector, function keys, etc.. I would recommend this app to anyone. It saved me from buying a wireless keyboard and mouse for use on the tv. Now, I wouldn’t recommend it for intense work or gaming, but it’s great for simple remote use. I like to use it to open games on my computer, then I use an Xbox controller to actually play them. Overall, for the functionality it promises, this app does great..Johnnyg56Version: 3.717

Works perfectlyMy laser mouse died after falling off my desk and I needed a mouse in a hurry- came to the App Store and unfortunately tried another app before this one that failed as often as it worked, like every other time. Tried this one and it is perfect- and if you buy the pro version you can even program custom hot keys which is very handy. I really like this app and even though I replaced my mouse I still use this app a lot, having a track pad is pretty handy. Nice app especially after trying the other one which was completely frustrating- this hasn’t gliched yet!.PelagicideVersion: 3.714

Best app but one suggestionFirst off, this app is a game changer and a must download. The one suggestion I have is for the sound functionality when you left or right click to NEVER override Bluetooth music. Right now if you are playing a song on your phone it turns off whenever you click. This should be a setting that is defaulted to be off because who would ever want music or whatever they were playing to be turned off and instead here a clicking audio noise. Thanks Dev that made this. You’re awesome!.BzerkleyBVersion: 4.211

Works great with my PC!The synchronization with my device iOS and my PC it’s fantastic. It’s very easy to use and it’s very helpful even more in those moments when you don’t want to use keyboard and mouse anymore. I recommend 100%.I did all the steps, using it feels like a real mouse. Feels smoother, it’s comfortable when you’re typing and moving the mouse toward all the places you need to. Also the remote controller function it’s awesome specially in the moments when you’re relaxing and watching your favorite content. It’s perfect and I recommend the app 100%..FPR18Version: 4.003

Works great, but minor bug in new updateThis app works so well, but the newest redesign, while looking great, has now defaulted to show the keyboard automatically every time I bring up the app. This is inconvenient as I’m not generally typing, but rather using it for, you know, the mouse function. My thumb naturally stays towards the bottom of my screen so imagine my surprise when I go to move the mouse and accidentally hit a few random keys instead and end up messing up whatever I was doing on the screen. Yes I can tap to make it disappear, but I’d like to to not show up until I ask it to. The settings doesn’t offer it as an option. Please address this..AvenuenickVersion: 3.602

Fantastic Laptop RemoteI do not own a TV, as I use my laptop for TV streaming. I often like to fall asleep to a movie or TV show, and was looking for a remote I could use to turn my laptop off before bed, when I’m done. This app is perfect! Not only does it allow me to work on my laptop from afar, but when I go to bed I can use it as a TV remote and either turn my laptop off or put it to sleep. This app is fantastic!.Khaleesi TargarianVersion: 4.003

Something weird about the keyboardThis app use to work great to allow me to control my computer from a distance, but after coming back to it after a long break it doesn’t seem to work well anymore. There’s something weird about the keyboard keys doesn’t behave in the same way as typing a key on a real keyboard and as such some programs simply won’t recognize inputs from the app. Additionally pressing any key not available on an iPhone keyboard think Ctrl, esc, etc has been locked behind a subscription based paywall not that I have much confidence those keys would work either..Roots of 0Version: 4.102

An amazing amount of functionality but feels bloatedWhat would make this app truly game changing would be some sort of way to customize or “favorite” keys/commands. I think a favorites tab would be an ideal step forward for the Pro version of the app. I find myself constantly having to switch tabs in the app trying to find the volume, and then having to switch again for something different such as “task view” Other than that it is a great app but i won’t use it due to other products working better (Xbox controller, mouse remote, etc.).BroTankFrankVersion: 4.101

Easy to useThis is a great app. I’m using it as an adaptive mouse for computer access for a client who has motor impairments. I wish the text in the screen was adjustable for a larger font size. The predictive text feature seems to be disabled except when using swipe typing on the smaller iOS keyboard. It works in other apps, so wonder why it isn’t in this app. Would recommend this application!.TraciepbnjVersion: 5.203

Such a useful app for a couch potato like me!I never leave ratings on apps but today is the first time in 10 years that I have been so fascinated of this app! I love the usage of the keyboard and the mouse feature—while I type, I can navigate around the page and expand text boxes if I need. A cute addition is the customization of the wallpaper—I put a picture of myself as a reminder to love myself :).DacoolnerdVersion: 3.723

Best for PC for TVGiving it 4 starts due to Pro Version keeps popping up on start up and only lets you use 70% of the options but still lets you use the important options witch is the mouse and keyboard witch mostly matters other then that, Super easy to setup. works Instantly everytime you open it. Had lots of options I have been using this app for years and anytime I get a new phone it automatically syncs up on it’s own. Don’t need any other app. I mite just buy the pro version it would be worth it..Dustin4SQVersion: 3.507

A great app, however there are a few setbacks.I don’t know for sure, but I think there’s a feature to lock the gyro mouse in place, but it may be only for pro, or it’s a feature that doesn’t exist, in which case I would request an option to toggle the gyro mouse, since it’s a struggle to move the mouse while holding the button down. Overall, great app, great performance, but just a few tweaks and it should be as right as rain :).Nathaniel RicoVersion: 3.717

Does Not WorkGot the app downloaded on pc and iPhone. Tried to connect via Wi-Fi, and it would not work. Tried Bluetooth, and it worked immediately and flawlessly for about 15 minutes, then it disconnected and refused to work anymore. Tried Wi-Fi and Bluetooth again repeatedly after restarting my computer and phone, but no luck. I do not recommend this app..Average Broke ManVersion: 4.211

Work Great Before and Now not so MuchFirst off, I use to love this app it was perfect for a lazy person like me and it ran seamlessly on Windows 10 and Mac fine. But, when I updated my computer to Windows 11, this app became a nightmare and in some situations it worked and other it just gives a connection failure. The manual connection connect function doesn’t do anything at all. This app need a update for Windows 11 user because it doesn’t want to work and it so annoying. Thanks for your guys hard work tho!!!.Angellion 19Version: 4.209

Just worksI’ve used this app for well over 3 years and thought i’d finally review it, i’ve also never bought the premium option and i’ve never needed it, it comes with everything you need to use your computer from your bed, and it JUST WORKS. also i found out you can import any photo as the mousepad so i’ve been loving that.Jake IsoVersion: 5.324

Update downgraded quality for ipadI have used and loved this app for years, across numerous devices, it's never failed me... until now! OK, it's seemingly minor, but actually a huge deal, on ipad the usable surface area on the track bad has been cut off at he edges. It's terrible actually, probably 30-40% of the screen goes unused now. I hate it, I had this app rated at 5 stars for years and downgraded to 3 stars because of how much this changes the functionality. Terrible design move. if anything, have one app for mobile and one for iPad..Ender AzOphieVersion: 3.621

Love this app!I usually don’t rate apps but this app is just so perfectly tailored to my needs that I couldn’t help it lol Do you ever remember that time that you left your computer on and got in bed. You’re all cozy and what not and ready to head to sleep. But all of a sudden you hear the sound of fans speeding up blowing hot air out of your pc. Or you just don’t like sleeping in bright spaces and your pc screen is keeping you from achieving total darkness in your room. Would you look at that?! There’s an app that lets you turn off your pc from across the room 😮🤯🤯🤯🤯🥳 It’s a party!! You no longer have to sacrifice your comfort in bed or leave your warm spot in your cold room. Thanks to Remote Mouse :).KrispyCarlosVersion: 4.102

Dream Feature…I have been dreaming, desperately, of a very specific feature. I often use the iPhone and iPad to display documents at a distance further than arms length. My dream feature would be for the Apple Watch’s Digital Crown to be able to scroll the screen of whatever is displayed on my iPad or iPhone. That’s it. It’s so simple, but if Apple’s rules allow for something like this, it would literally be a dream come true. This app is the only app even in the ballpark of implementing something like this, which is why I give it five stars regardless. But if you could pull this off — you’d have a six star app, and a customer for life. Thank you..SirartvandelayVersion: 4.203

Happy yet notBecause I lost my mouse it works great my only concern is I paid $1.99 and only one of the functions is available don’t understand why I paid to go pro Win every time I open one of the new functions it asks me to pay $1.99 again not sure if it’s a glitch in the system or what but is the only displeasing thing I have found about this app if there is a problem I hope they can fix it and maybe give me my money back if it’s not going to do what I paid for it to do.GulibaleVersion: 3.717

ExcellentI’ve downloaded tons of games and apps from store, but this is simply the app that’s working from step one till the end. No adds no bugs no delayes nothing annoying. In hand you get so easy and simple mouse app and on the other very detailed. One more thing would be useful and thats the horizontal scroll bar underneath the mouse pad. Thanks for this app..KoublikVersion: 3.700

Extremely User Friendly InterfaceThis app is very simple to set up (I downloaded it on iPhone —> Windows 10) My mouse had died and I wasn’t able to charge it, but I still had things I needed to do. It couldn’t have been easier to set up and start using. I was able to get it running about 1 second after downloading the app lol..Lil simpleVersion: 4.003

Gyro mouse not working in Bluetooth connectionI am going to use it mainly as a presentation remote, and hence the gyro mouse is essential. It seems that the feature works only in the WiFi connection (but not in the Bluetooth connection). On my business trip, usually I don't have WiFi available. Is it difficult to implement it in Bluetooth connection? It would be nice if the gyro mouse button bugger so that I can easily reach it during my presentation..Masso ChaillyVersion: 5.205

Works great!Our toddler is always losing the mouse so I went on the hunt for a good app to use my phone as a mouse. This one works great for us. No ads, besides being asked to upgrade every once in a while, which makes it even better. Its simple and straight forward to use. I only wish I could use it with both my phone and my husband’s..TiffTrimmyVersion: 3.508

So worth itI love this app. Instead of buying a smart tv, I just connect my computer and use the app. The subscription is totally worth it and I’ll probably never stop using it. I’ve had issues every now and again but developer is very quick to resolve any serious issues.KjzjdiVersion: 5.205

Very good appThis app is extremely good compared to any other app like this. There are yea pop up adds only ones at the top and bottom and not in the way. The only paid for feature is having a horizontal screen. I highly feel that this app is better than a mouse. I recommend you get this app..Super_App_raterVersion: 3.417

Computer not detected through BluetoothI've never been able to get the app to work through Bluetooth. My iPhone is discoverable and connected to my computer through Bluetooth for other apps, but for some reason this app won't detect my computer. The FAQ is not helpful for this. Also wish there was a way for the app to work with VPNs without having to turn them off..KoE28273647391&Version: 5.000

Saved me!This app was discovered when several keys crashed on my laptop. My backup laptop is at my other residence and I use my computer for business and casual affairs. I couldn’t even type in my passwords for important websites. Thank you Remote(mighty)mouse for this wonderful application. My new keyboard is on its way but I may still use your app. I HIGHLY recommend this product- great work!.Drmusa89Version: 3.505

Needs Microsoft Remote Desktop assistant to workThis app won’t work if you don’t have Windows 11 Professional — you also need to have REMOTE DESKTOP ASSISTANT installed from Microsoft or it will have very much trouble connecting and staying connected to your PC. Please let your users know this..Guestw11hVersion: 5.205

GlitchI LOVE this app but I’m rating 3 stars right now because I keep experiencing a glitch that will not let me connect to my computer even if I have my Bluetooth on correctly and have tried to connect via IP. The only way to remedy the glitch is to uninstall and reinstall the app on my phone which is very annoying. I still love the app and will update to 5 stars when this is fixed.EMC-iPhoneVersion: 5.205

It is just awesomeNot complicated config, it just magically works awesome. Few years a go I would think this app was a click bait, but I gave them a chance and I don’t regret. I would love to see my computer screen in my cell phone screen for the next act though, if it is not much to ask 😅😉.AlanrojascerroVersion: 3.717

Great AppI used the computer for watching everything and when I connect to a tv it’s always been a pain to get up and change episodes or movies but with this app it’s so easy to control my computer from where ever I’m sitting. I love it.DeMarco000Version: 5.205

Was hesitant at first but it works!Got tired of getting up to change whatever I was streaming from my pc to my tv and this was an absolute perfect solution. Setting it up took me maybe 3 minutes and it was up and working perfectly fine. Definitely recommend..BottomtextedVersion: 3.717

So smoothAmazing job thanks devs.Annoyed ios reviewerVersion: 3.417

A must have app!Have you ever had a time when your mouse suddenly had no battery left in it or malfunctioned in someway but you still had work to do and things to get done and didn’t have time to go out find a new mouse or take the time to charge it. Well, then you should have remote mouse, an app for your phone that replaces a mouse or trackpad as well as a keyboard. Just install the companion app on your computer system make sure they’re communicating and you’re all set..JeshoeVersion: 5.312

LOVE THIS APPWorks great!!!!.Mistymeaner1959Version: 5.312

AmazingHonestly incredible! Premium is super affordable too which makes me more inclined to purchase it :).Taylor S. FanVersion: 5.312

Great!Thank you !!.Niccck1Version: 5.310

♿️ helpful for wheelchair usersI use the built in macOS alternate pointer control with a WebCam to move the mouse around on the screen. But occasionally the web cam shuts off for some unknown reason. As I lack hand function and clicking a mouse is difficult, I use this app instead. If the WebCam shuts off, I start up this app and use it to enable or disable, alternate pointer control, or restart the computer – which usually turns the WebCam back on. But recently, I've discovered a dealbreaker. On macOS Sequoia, the helper app on my Mac does not start until I've logged in. And I can't login without using a keyboard or a mouse, which I can't do with my disability. So I'm dead in the water until I can get help. Or… I installed Google Chrome Remote Desktop and made sure I gave it to system permissions. Lol and behold, when the Mac starts up, I'm able to use that RDP and point to the password line, then use a stick in my mouth and poke at the keyboard keys on my desktop to login. Note that the RDP has been deprecated, but I use it anyway. It would be most helpful if the developer of this application could find a way to have the helper App start on boot. Apparently it can be done at the command line, but I lack the skills to figure it out..MidtoadVersion: 5.312

Worth the purchaseThe free version is great, but this is worth the money. I have it on 7 devices! Amazing app!!.MakethispurchaseVersion: 5.310

Nice appVery helpful, easy to use.Matteo8706Version: 5.310

Great appHonestly, a great app and a really good price. Just get the lifetime its worth your while..Game ised to be goodVersion: 5.310

Dark Mode UpdateIt’s already a good app but the dark update makes it great..Dr3am BoiVersion: 5.310

Excellent AppLove this App! It works perfectly!!.B. HuueyVersion: 5.300

AvarieCela ne fonctionne plus a l’ouverture de mon Mac. Je doit me rendre a mon Mac pour le mot de passe..AlainlecVersion: 5.300

Has soo many features deserves the 5 starsGreat app.JamalriVersion: 5.300

Simple yet effectiveVery useful application works as well as you can expect for a free version..(&595&3:!!,Version: 5.205

Been Using Free For A Few YearsI’ve been using Remote Mouse for quite a few years, I’ve always had good connections and with the most recent improvements (Bluetooth) I decided to buy the paid version. Now I don’t use it for gaming, mostly media control. Great value. Best to try out the free version for a while to decide if it works for you..Granizo.Version: 5.205

GénialCette application offre une multitude de fonctionnalités pour contrôler votre ordinateur à distance. Un vrai charme!.Ben la Rotul'Version: 5.205

Great app.It works well. My biggest gripe is why do I still get adverts even after I paid for it? Also tried to contact Support but Email is bogus. So, no Support..MGFerrisVersion: 5.205

AmazingGreat app! Works very well with windows 11! Thanks devs!.:$:$?:37:7/$:!27isjsbheieVersion: 5.203

Exactly what is needed!Works great! Even the free version works great and has everything necessary.Ali V-KVersion: 5.107

Such a great idea!So excited this exists!.AJdackVersion: 5.103

Please add more function to apple watchPlease add mouse function to the apple watch. Would be nice being able to use my watch as a mouse, like using the apple watch screen as a mouse pad..Elysion27Version: 5.104

This app works greatIt perfectly meets my needs, for playing content to my tv from my laptop via HDMI, and I can remain seated while controlling everything from my phone. Also fewer adds than other top apps in the same category..JenEmNVersion: 5.000

RecommendedNice and reliable app..JuangonzalezdVersion: 4.210

Exactly what I neededThank you for creating this powerful tool and not forcing the paid version down my throat..SboughnVersion: 4.210

Simple and effectiveWorks great, does exactly what it’s supposed to do and does it well. Has more complex features that I haven’t had a reason to use yet but nice to know they’re there if you need them.MrpringlebackVersion: 4.210

Works really wellThis free little app works really well with the last est iOS and Mac OS - very smooth scrolling ! I have a trackpad and mouse but I use for my additional screen next to my keyboard for music editing. Was about to buy a trackpad but this app saved me a lot of money !.CmdionVersion: 4.209

Thanks for this great serviceRecommend.Car Lover PhotographyVersion: 4.209

Awesomeness!!! From: Mr don’t usually write reviews ;)You know when you have one of those useful gadgets that you want to show everyone. We’ll this is it! The great thing is, that it works and it’s something you’ll actually use..Stu_Dog007Version: 4.209

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 5.326

Remote Mouse Negative Reviews

Broke my trustI’m unaware if it’s some sort of error but I am not unable to use it at all, used to show my computer via wifi just fine, I would pay if I was given the option, and not forced. seems very slimy to allow me to use it and suddenly now I can’t connect via bluetooth when it won’t show up via wifi, like it always would. excuse the run on sentences but I don’t care to write this review with perfect grammar because of how lame of an action this is, I was allowed to use bluetooth to connect to my computer now I can’t, I can’t even use it so I might as well delete this app. I don’t know who’s idea it was to try and nickel and dime us but you’ve lost a formerly loyal customer. until I can at the very LEAST use remote mouse via wifi I’m not gonna consider spending 14 dollars, I was fine with this glitch when I could also use bluetooth but they moved it to be behind a paywall, I’m probably just gonna find some way of solving this without their app such as a touch screen bluetooth mouse alternative. don’t waste your 14 dollars on people who clearly don’t care. I may be wrong given this is some sort of software error, but it doesn’t seem like that, it seems very suspicious. edit: I’m not the only person having ip/wifi connectivity issues, so it isn’t something on our parts. if I can’t use the base service for free without all the extras you don’t deserve my money. I’m sure the paid version works, not cool guys..Mr. IceeVersion: 4.203

Don’t waste your timeHasn’t worked for me in months. They put features like Bluetooth behind a paywall after they used to be free. Devs seem to be obsessed with getting money from you to the point that the app is annoying to use. No, I’m not going to let you track what I’m doing. Stop asking every time I connect to my PC. If you’re like me, you’ll download this app as a band-aid fix for some issue you are having. I just needed a simple way to control my computer from the couch. You’ll accept the limitations of not paying for a ridiculous subscription and you’ll use the app more and more. Over time, it will get worse and worse until all it does is make you angry when you open it, but there’s no other good option, right? I’m here to tell you that you might as well just use TeamViewer. Maybe it’s a bit slower to start up, but it’s what I’m using to avoid this utterly obnoxious app. Or just get a wireless mouse..VideoMan363Version: 5.205

Connection Failed Connection Failed Connection Failed Connection FailedMan this app is amazing…..when it connects. I spent the buck or two for pro and it was EXACTLY what I wanted. Keyboard & mouse👍 however, I gotta ask…what is the point of having to uninstall & reinstall the app on both devices every time I close my laptop. I mean I have Bluetooth connected on both devices, I tried directly connecting thru the IP. It’s just “ Connection Failed Connection Failed Connection Failed Connection Failed Connection Failed Connection Failed Connection Failed Connection Failed”. If ur cool with keeping ur laptop on, never turning it off. Then you are good. It sounds so petty but jeez. It’s so fricken annoying. And by the look of it I am NOT the only one dealing with this. Just for once why can’t something work…consistently. I’m on PC btw for anyone reading this.Brad1212432Version: 5.205

What a joke. DO NOT WASTE YOUR MONEY!!!Like you may have seen in other reviews, I too have had a decent experience with this app within the first month or two of use. No connectivity issues, no glitches or bugs, and it operates very smoothly. I just open up the app, PC is immediately connected and fully operable through the app. How convenient! Why pay for an app that functions perfectly fine in its "free" stage?? I could pay for it. I mean, its only $15 for the full experience. Not bad! Well, heres the thing. Once you make it very clear that you'd rather stick with the basic free version, eventually the whole app just goes to $#!+. Strange. With that being said.. last week I thought to myself "maybe I'll just buy the pro version. I've used the app long enough to trust it", despite my previous disappointment. Well.. I paid the $14 and to this very DAY, it does NOT WORK. My PC shows up in the connections list, phone and pc both connected to the same WiFi. But to no surprise, I keep getting an "unable to connect" alert. Same thing I kept getting before I wasted $15 on this joke of an app. In conclusion, I'm done. Highly convinced I have been scammed and I will be reporting this app. Good riddance..SOLOW CoastinVersion: 4.209

Forgot to mention a feature. Removing Bluetooth connectivityI only use this once or twice a month so may have missed the specific version this was removed but now for Bluetooth connectivity requires a subscription account. It’s one thing if a subscription adds some extra features but when those added features were once free it feels a bit deceitful. Then being a subscription service it doesn’t make sense for me to subscribe for the little I use it. Deeply disappointed how developers switch to a subscription and leaving us occasional users by the wayside. What’s next? Only work for 60 seconds before requiring an advanced pro subscription? I want the old version. It worked fine and didn’t have features taken away from it to force people to subscribe..VrillusionsVersion: 5.103

They’ve bricked the app to push subscriptionsThis app used to work great and had no need for a subscription. Now the WiFi option that’s the only free option has no longer worked for a while now and the only way to use this is by paying for their app to use the Bluetooth option. It’s very obvious that they’re trying to funnel paid subscriptions and for that reason, I will no longer be using this app as there are free alternatives out there. I’d rather donate to a free option who cares about their customers rather than being forced to pay by a company like this.Anon47204Version: 5.300

Slow pointerIt takes about a minute to click on anything the pointer is slow or erratic . I just get up and walk across room to laptop and use track pad it’s easier than using this app and much less time consuming. I have brand new iPhone 14 pro max and brand new Apple silicon laptop. So it’s not my gear that is the problem. If anybody else has this issue would love to hear about it. I’ve used blue tooth and have gone through the router as well it’s just slow and time consuming it’s nothing like apples majictrackpad pad which is what I use instead it’s super fast and responsive.🙏.M8tthaiosVersion: 5.205

You need to pay to control mediaI wish they would of said right up front you have to pay to control media. I don’t like not being told after the fact I need to pay. Being not transparent makes me question what else is in terms and conditions. Like can I trust them? They got their 1 chance. Mine will be deleted next. It also looks like there is a permanent and constantly ON connection between iPhone and computer when using this. They need to explain this as I feel I am losing privacy. What else can they also access?.Per AxleVersion: 3.723

This app is lagging and being weirdI added password connection then thought of disabling it which I did. But then when I wanted to use remote mouse it says that I need to put a password still. When I delete it and downloaded back it automatically connects to my computer when on installing page. It’s being laggy and weird. But please fix this, this app is good but started to lag a lot. I want to watch on my computer so bad. Please fix this really quick..📕📗📗📗📕📍🖌📒📌📍🖇✒️Version: 3.723

Don’t waste your time. There are alternatives.Used this app years ago and it functioned perfectly as advertised. After reinstalling today, it’s simply trash. Not only do base functions like connecting to your computer seem to be faulty, but basic functions such as Bluetooth connection are now behind a paywall. The desktop app also appears to run in the background when exited, likely collecting data. Be sure to hard scrub it from your drive. Shameful dev team. I’d give 0 stars if I could..ShermanatorVersion: 5.104

Stopped workingI've been using this for about a year or so with no hiccups. It's been free for a long time up until today. It was blocking me from using it until I got the "pro" version, although the way it was worded and set up made it seem optional. I was even willing to purchase it for its use until I get a wireless keyboard, but it won't recognize any form of payment. (There's nothing wrong with my payment methods either.) Very frustrating and I've just now deleted it..Very Sad Customer Named TiaVersion: 5.205

ParanoidI installed this on my PC. When I pulled up Task Manager, I noticed that Remote Mouse had TWO separate processes running. There might be some legit reason for this … but when I attempted to cancel one of the processes, it IMMEDIATELY started right back up again. The only way I could get Remote Mouse to not be running was to stop the Remote Mouse Service. Again, there might be some legit reason for this, but as a 40 year PC technician, my paranoid meter was maxed out, so because I couldn’t trust it anymore, I uninstalled it !!!.El Guapo 1921Version: 5.205

Worked well until…Worked well until it started asking to use trackers every time i opened it, then refusing to connect to my steam deck through bluetooth without me paying (it connected just fine before via bluetooth and never gave me any indication that i was on a free trial of anything of the such) After it started doing both of those I dropped this app like a bad habit.K lin paroVersion: 5.103

Update ruined itI used this app for years and raved about it to everyone I knew—so simple and handy. After the update the free version doesn’t work at all. Sucks to lose my favourite little app. 😔.La Belle Fleur SauvageVersion: 4.211

Garbage after updateFree no longer works after update even though it says it does. Keeps taking you to subscription page instead when trying to select computer. Don’t use unless you want to pay..MonokeryVersion: 4.211

The app worked maybe for a week maxAs per the title the free version was great, would connect over wifi instantly or Bluetooth( by connection was laggy but serviceable) and the basic mouse functionality worked great, within a week the app stopped connecting giving connection failed and tapping Bluetooth asks to purchase the app. Can’t recommend..Frug0Version: 5.310

This app is spywareThis app is a scam and spyware. Why are you asking to track me, and restrict free usage without any warning? Kindly get off this app store..JoelJoeJoYoVersion: 5.310

Maybe this is rare?I was in a pinch. My mouse was borrowed and I couldn’t run out and get a different one. So I grabbed this old app that I’ve used before but not recently. When I went to the website to download the desktop companion app, nothing was accessibility friendly, or keyboard friendly. And I didn’t have a mouse! So, I couldn’t access the desktop app. And I gave up on trying to use this remote mouse app to solve my dilemma..JoMaGooVersion: 5.310

Free 4*, but paid? Hard 1*I’ve had the free version of this app for 7 years works well enough. I finally decided to try out the paid version and was so disappointed. I mostly wanted this in order to control media on my Windows pc. Literally none of the media buttons work as intended, they are ok if you have the itunes window focused, but nothing else works with this mouse. Plex, Jellyfin, vlc, nothing works.Dracous89Version: 5.300

Stopped workingIt doesn’t work anymore.DDeninVersion: 5.300

Doesn’t seem to work anymoreIt used to work before and was very useful. Now even with paying each month for this it doesn’t work 95% of the time..Gej101Version: 5.300

Charging me unknowinglyRemote mouse started charging me monthly out of nowhere. Only just found out. It says I have a one month plan but I haven’t even used the app in many months. Give me my money back. I never said you could have it..PhiblyVersion: 5.205

DeceivedButton said 7 day free trial. Tapped it and I got charged..SenchezVersion: 5.205

Has potentialHas potential, wanted to try it because of the hardware buttons feature. Doesn’t work half the time, and when launching the app I have to select the server I want to control. Should just default to the last server, it’s like the dev doesn’t use this app himself everyday and doesn’t understand the flow of usage..ColtonushkoVersion: 5.205

Worked a couple timesIt barely worked a couple times then didn’t work and had problems on the desk top app and mobile app.BoomïVersion: 5.205

Updates remove FREE featureGet ANYDESK instead. Absolutely perfect until one day it just stops connecting, so I use its Bluetooth feature and then they decide a week later to make that a paid feature and now the app is useless..Not a robot an actual userVersion: 5.205

NoIt was good but the new version is not free and this was my favourite app not anymore should just buy a real mouse don’t waste your time with it.ChaysenellyVersion: 5.107

Refund!!The update no longer wakes up my Mac Book Pro when I select Application Switcher. Beyond the remote, if it no longer wakes my computer it's uses-less as I already have to go to the Comp to physically wake it up. I need a refund for the Pro App!!.SpeachlessnitesVersion: 5.104

Doesn’t work anymore :(Can’t get it to connect no matter what I do, some reviews said you could use history but I’ve had no luck. Used to be a great app.Catcatcat1313Version: 5.103

Newer windows versions are brokenAt least the last two updates of windows versions are broken. Cannot find pc either on Wi-Fi nor Bluetooth. Have to get from history. Works fine after reverting to v4.0.0.XymdaVersion: 5.103

GarbageSpent an hour trying to connect to my computer and nothing..JtibormVersion: 5.000

SuspiciousNow i don’t know if this is supposed to happen but when i downloaded the app on my windows laptop and tried to open it there was an error and then on the bottom right of. My laptop there was a notification saying “Your IP Address is _____ “.⚡️✨mt✨⚡️Version: 4.209

Computer was corruptedI used the app for about 3 days, mostly using the mouse and keyboard function (which work great although I could not get Bluetooth to work), but then I decided to take a look at some of the other functions they have to offer, when I noticed the power option tab, so I try the restart button and my computer was stuck on the restart screen for 5+ minutes, and when I tried to force shut down, upon the boot I was greeted by a black screen and a cursor with no way of recovering my laptop. So if you do get this app DONT USE THE POWER OPTIONS!.TheamwsVersion: 4.203

Not workingBought trial and its not working after 2 days.Gsgnps5422Version: 4.209

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