Motor Trend Digital Magazine Customer Service

Rarely allows offline viewing even though the magazine appears fully downloaded

Much of the small offering of free content won’t open. Looks like everything else is behind a paywall. Fair enough. But one full free article would be nice to see if the app behaves the same as Motor Trend’s website. There videos annoyingly autoplay. And when you scroll down until the video is out of view a mini player pops up, also automatically playing. Why have the written article only to interrupt the reading of it? I don’t want to buy a month’s subscription to find out if the app does the same. Besides, there’s many competitors now offering just as good or better content for free without auto play vids. Looking forward to snarky response.

I have been a fan of motor trend for the past 20' yrs. I have it delivered to my home every month. I have enjoyed when, Angus MacKenzie, I do enjoy Edward Loh. I think it's time for motor trend. To go back to Its roots .its nice to hear all about the really high end cars. But a lot of your readers are not millionaires, can you start giving some good reports on the average working man wages, During the tough times, that this country Is working ,it' way out .i have a jeep grande chorine, 2001 it's a very good . This is the first time I have read it on the Ipad

Always show details and facts about rating the best automobiles on the planet with nice photos of the automobiles and how much they sale and the comparison of them all together.

Great content

I have been a subscriber to the print version for a few years and love it. Then when I got an iPad I saw in the magazine that I can get the iPad version for free, so I decided to give it a try...I mean why not, right? I'm certainly glad I did! The iPad version is simple to navigate has really cool extras like videos and high resolution images as well as occasionally some articles you you don't find in the print version. When I receive the print magazine the digital version is not available yet, not too surprising, so I read it and when finished download the electronic version and see what more they have included. I love it as I am not one who enjoys reading long articles/papers on a screen. Once you have read an article and follow it up with the movie, you're hooked... Hearing the tire squealing and the engine whaling you get the sense of what the author was saying in the article. The Lamborghini Aventador piece is a perfect example. And if you have issues tell the publisher so they can fix it... No one correct what they do not know about.

I just subscribed to the print edition and was thrilled to also get the iPad version. I hope that MT continues to offer print subscribers the iPad versions because I like the flexibility of having both versions at the very reasonable price of 10 bucks per year. Now I can read my print copy, give it to a family member and still have the digital copy to go back to. Also, have this on my iPad makes it awesome for travel. The app itself is beautiful and well set up. It navigates much better than other digital car mags and offers additional content over the print copy. I was tempted to use Zinio, but having more than just digital scans makes this app more appealing IMO. I am very impressed with MT and this app. That says a lot since I am picky about apps I use on my gear and delete many apps within minutes of downloading them. Apps like this make me like my iPad even more! Thanks Motor Trend! Keep up the good work!

To all of the frustrated print subscribers out there, I finally figured it out after several days how to get the free iPad edition. When you download the motor trend app and start the app, you go to the store and on the right side of the screen after you scroll all the way down to the bottom you will find a little bitty button called "existing print subscribers". Push that button and it takes you to the sign up page and after that it works very well. Love the iPad edition, just very frustrating trying to get signed up.

Ok so ive been a subscriber for like 100 years or at least since i was like 14 and realized i needed to know everything about cars cause i was way behind. Now viewing these mags for free on the ipad with my current subscription is amazing!!! I do have high speed internet though (like most people do) and it takes like a tenth of a second for the vids to download. I am assuming of the people who are complaining that they have like slow speed internet? Either way i love ipad and i LOVE motortrend!!!

I am amazed at how many people seem to think this should be free as they already subscribe to the print edition. There is so much more in the iPad version than you get in the subscriber print copies. Video, audio, photo galleries, extra stories and additional content in most stories with lots of interactivity. Got to be worth the price of admission at $3.99 surely? Very cool cover swipe feature on this first edition to reveal Car of the Year.

I downloaded the app and I think it is great. It offers interactive features and color photos beyond what one would get in print. To all the people complaining about having existing subscriptions and having to pay $20. Seroiusly? You mean you paid $500-$700 for an Ipad and you are complaining about paying $19 for a magazine subscription? It cost $20 to take your lady/man to the movies and you are over that in 2 hours.

Let me start by saying that I have never taken the time to write a review, but after reading so many negative reviews about this app I felt compelled to take the time to give my opinion. I have to say that I really don't understand what these other people are talking about with all the issues. I have been reading this digital magazine for 3 years now on my iPad and never had any problems at all. Awesome magazine!

Motor Trend has fully embraced the digital age by leaving behind the antiquities of print publication and designing their iPad app to stand out, not only from print magazines, but from most apps on the iPad. Offerings such as videos, detailed interviews, and gorgeous high res images with interactive elements shine on the retina display. They have created the quintessential mold for which all digital magazines should follow. Simply put, this is an app worth paying for.

I love technology, cars, and home renovations. I have everything at my fingertips to read.

Really great app, and really good viewing experience as well! Really easy to restore previous purchases and subscriptions.

I purchased through the iTunes Store from my iPad and I love all the added content that you don't get in the magazine. I like the links at the bottom, the access to YouTube TV channel is a great feature. Just bought it last night and all good so far. I'm still going to check out the rest of the links but so far so good. I can see, and have access to all the testing videos posted without having to look for a computer to watch the video. The pages are much brighter than the magazine and I don't have to lug around a paper copy. This is simply awesome. Love it. And I save a lot money compared to news stand pricing. Great in my mind.

Way nicer to read on the iPad

Nice ans useful

When it works, it is awesome....please keep at it, I love this mag!

I've been reading MT since I was eight years old, and I love this iPad edition. Though version 1.x was quite buggy, version 2.0 is excellent. Much better user interface, and much snappier in speed. Thanks Motor Trend!

Nice

This app does work, and viewing the magazine on the iPad is great with all the extras like the videos. I do agree with the others that it was a bit tricky to sign in with your existing subscription, but it can be done.

Overall I like the interactive interface and makes great use of the retina display. This is so much better that the R&T app for which I have since cancelled my subscription. The negative I do have is that it can be viewed in landscape orientation only. Perhaps it's something you get used to but I like the option of viewing in landscape or portrait..... and, if I could only pick one, I would prefer portrait for reading magazines.

I have a print subscription and have not been able to access the digital version for a very long time through the app. The first time I had problems resetting the password-the link I was sent to wouldn’t let me reset. Now, I can reset the password but when I go to log in after reset it tells me the password is invalid. I have done this several times as well as delete and reinstall the app. At a loss now on how to get this to work. Emails to the help email have gone unanswered.

Cannot download august edition, check my apple subscription and called apple support and they were not able to find out what was causing the problem other than my subscription was cacelled( I did not cancel it)

When I try to make a account it doesn’t let you which means it won’t let me use it and I cant horrible app don’t suggest this Down car magazine if you are looking for a good car news source

Since the latest update, the app stopped working altogether, I cannot even open it as it crashes instantly without any error message

For a while now, the app has been hit or miss opening up articles but lately I can’t open up anything on my phone.

The app is the worst. Stories are incomplete, when they download. With magazines vanishing you would think the app would be better….car and driver anyone.

Keeps crashing before I can open

Well, great job on your latest update. The app stopped loading on both iPhone and iPad. Keep it up.

I’ve been a subscriber forever yet the app often doesn’t let me open new issues.

I had paid for an annual subscription, now the app won’t open on iPhone or iPad. App and iOS are all up to date…

Won’t download magazines to the device for off-line reading

Gotta subscribe to even use this app. I’ll stick to free car news apps

App doesn’t work! Please fix this!

I just received my August edition of the print version and on the cover it reads "Get this free on your iPad" and next to that it partially reads "Free if you're a subscriber". Of course i took this to mean it was free if i was a "print" subscriber however after downloading the app it appears that the print and iPad divisions of Motor Trend do not talk to each other. The iPad app does not recognize my email address asociated with my print subscription nor does there appear to be any way to input my account number into the app. Also there appear to be numerous other bugs. One especially irritating was not being able to "cancel" out of entering my email address even with their own cancel button. The "Account" area is nothing more than what appears to be a place to transfer your iPad editions of the magazine to a new iPad, usefull I guess if I could even get signed up. And last and most important the pricing. Why would i pay $20 for a year subscription on the iPad when I currently pay no more than $12 a year for the print version? It has got to cost more to print and send me this magazine than to upload a digital file to a server for distribution! Come on! Fix this Motor Trend or Source Interlink Media or whoever is in charge of this! Update: There is now a place to enter your print subscriber information which I have done but now it won't sign me in! After entering my email and password it appears to be loading something but never signs me in. Oh, and the pricing structure still stinks.

First, the positive: This latest update allows the app to work if you have iOS8. Before this, it would crash every time and you'd have no access to your magazines. Now, the negative: A few months back, the iPad edition took a giant step backwards and my hopes for a return to that excellent app have been dashed with this latest update. How can TEN decide that going from a terrific version of the magazine for the iPad with landscape formatting, interactive features, full screen slideshows and imbedded video to a version that looks like a PDF copy of the paper mag be a good thing!? I understand that a magazine needs advertising to survive. There's no way $10/year is paying for a magazine's cost. So if that's the problem, I'd be more than happy to have ads in my interactive iPad version. Just bring it back, or risk losing your subscriber base for magazines that do embrace the digital age, starting with me... UPDATE: A year after the last interactive issue and we're still stuck with an on-screed "PDF" of the paper magazine. I dropped my subscription to Automobile for this reason, and I'm about to drop my Motor Trend subscription and move to Car And Driver which still embraces modern interactive magazines on the iPad. Way to go Source Interlink/TEN.

I don't think it's fair that you can restore the purchased magazines ONLY if you are a subscriber. I have bought a couple of editions as non-subscriber in order to see whether I want to be a subscriber or not. But after an update, all the magazine that I have purchased went missing. Each edition cost me $4.99 unlike the $1.99 a subscriber pays for. So, a subscriber pays less AND gets to restore the purchased editions. Whereas, I, payed a lot more and cannot restore the previously bought edition. That is truly unfair. Evo Magazine on the other hand, actually "remembers" all the magazines I buy, which makes it possible for me to restore them. And only for that, I have become an EVO magazine subscriber owing to their fair and honest business conduct. Unfortunately, Road & Track, T3, Automobile, Robb Report, Motor Trend, and Car and Driver Magazine are all the same. Actually Robb Report is even worse because one edition of Robb Report cost me $7.99. I rarely take time to write a review but this time I felt ripped off and had to share this with others.

I subscribe to the print version but cant seem to figure out how to get it on my ipad. Not as easy as one would think. When you sign in with you print info one would think it would either give you the password or let you make a password but it dont. Not sure how this is suppose to work was looking forward to bringing my copies along with my on my flight tomorrow but looks like ill have to pack the paper copies instead. Until its fixed i think ill give it 1 star because all i can do is download the app. Ok got the app to finally work. After rebooting my iPad it gave me an option to then login with my subscription info in the upper right hand corner of the app where it shows the mags for purchase and then it let me make a password. The app it's self seems to be off like its not fitting my screen which is weird. It's like it's not centered.

It took me about 12 seconds once I downloaded this app to realize that I don't want it anymore. Now I have to go figure out how to turn off my subscription. Publishers have to realize that the National Geographic app is the gold standard, and any serious Magazine app has to provide equal or better features than NG. I would gladly pay $20/yr for a MT iPad magazine that was more than simply the hardcopy magazine scanned in and showing on my screen. It's pathetic and frustrating. My hardcopy subscription to Motor Trend has lapsed, that's why I was at the App Store and find out if they had a suitable electronic replacement. They don't. So I guess, motor trend won't be getting any of my money until they figure out how to "wow" their audience with a digital product. Oh, and one more thing- going to the App Store and finding three distinct motor trend apps was another very confusing experience. There should be one app for motor trend, not three. Roll all content into a kick-butt single app.

While the magazine content and features are outstanding, the app quality is astonishingly bad. Most of the time, I can't even make it past the table of contents without it crashing. Of course, even then I'm lucky if I can even get the app to download the content in the first place. Content is in the 600MB+ range. I have to keep the app open the entire time that its downloading. If I do ANYTHING other than sit on the boring main library page, the app stops downloading the content. It's exceptionally trying to say the least. Reading a magazine should not be this painful. If it wasn't for the outstanding magazine content, I'd have purged this excuse for an app from my device a long time ago. MotorTrend: please keep up the amazing reporting, put please, PLEASE drop the company that wrote this app and get someone that can do your brand the justice it deserves. This app severely lets down even your most loyal of subscribers and is honestly an embarrassment.

I've been struggling with this app since it went live. I have yet to get it to work as designed or function consistently. Some of my experiences include: - Freezes - Crashes - When, and if, you try to advance, sometimes it stops and closes at the same place, over and over again. - Scrolling issues, can't ever press twice on the same spot on the screen, and expect the same result. - Did I say Crashes? (Sure glad I'm not paying the insurance, I'd be canceled). Because of these issues, it requires almost too much effort to use. I keep trying, hoping, someone will kick the tires and check the power windows before it reaches the showroom. Another issue, the opening is annoying. It's like buying a 70's Jaguar, looks pretty and when it works, it works great! After a while, however, you can't wait to see what breaks next. Thank goodness I have a monthly "paper manual" to back me up. But hey, the pictures are pretty, and when it works, you keep hoping it will last. I keep hoping this Pinto won't crash, explode, or require a government bailout! I'm just disappointed, since the magazine is so great, and this format has so much potential! Too bad it acts like a Vega, not a new Cadillac. At this point, i have to admit, I'd be happy if it worked like a Chevy!

I love this app on the iPad. The magazine looks great and has awesome interactive features. However, I recently replaced my iPad with an iPhone 6 Plus, and I have to say I'm quite disappointed. The awesome interactive version on the iPad is replaced by what seems to be just a PDF of the print version on iPhone. You have to zoom in to see the text and it's just too static. No videos, no interactivity, just pictures of the print version. National Geographic does fine with both the iPhone and iPad versions of their Newsstand app, including interactive versions on both, so I don't know why Motor Trent can't either. Definitely canceling the yearly digital subscription I've had for years due to the awful reading experience on the iPhone.

I have been a subscriber to the motortrend app since it started and it has been great. I loved being able to click on the pictures and scroll through them in articles and even watch some embedded videos and sound clips. I liked this app much better than print because it was much easier to read and enjoy. I even donate my print magazines to a local hospital and just read the app but I can't stand the scans of the magazine. They took away everything I loved about it and made it hard to read. Motortrend will you just look at your app rating. It's terrible and you are losing business. I would think that is a sign to do something about it. You updated and made a iPhone app for people that didn't even need it. Change it back!

Not having all the issues reported by earlier reviewers (i.e., no loss of previously downloaded data or subscription Identity, no mag purchase requests, etc.), but still slow on the download. It took 10+ mins to download a 202MB file--which is understandable given the heavy graphic content. BUT, another download returned an error message, then stuck me in a loop of the Shelby video, and wouldn't let me get back to the magazine editions. Uh... a little help correcting bug, please? Once downloaded properly, the reading experience is GREAT! The app really brings MT magazine home for easy reads anywhere. It's those initial hurdles that make the app frustrating, yet in the end... it's SO cool.

There's better mag apps out there but this one isn't bad. The biggest issue I have with this is the image quality. Not sure if it's just not retina (iPad 3) supported and would look good on other devices or if the app developers just got lazy. A few other minor gripes too but none worth mentioning. As for the good, it sports a lot of similar features as other mags. Like video, full screen images, and what not. If you like motor trends writing style in the printed magazine then you'll like this as well. I didn't subscribe but bought one issue. So I am limited to one experience and can compare it with other mags I've bought or sub'd too. Hope this helps you.

What happened to this app? When it first came out it worked great (a couple years ago now). As time went on it got worse and I would rarely use the app due to frustration. As a print subscriber I was mostly satisfied to not even use the app until the "Title Fight" issue came out and I wanted more content. The app keeps crashing and wants to download every time I want to open it. I tried to download all this past years issues and that's impossible. What the heck are you guys doing? Most of the reviews are negative and clearly it's not just me. Please fix this ASAP. I hope Ed Loh or Angus M. are reading this! I hope you guys can help because if half the people can't watch the extra content you do on the app, what's the point in making it?

It took a long time for the app to be updated to support iOS11 and the current version has a nice overall look and feel to it. But the biggest most annoying bug is that it doesn’t remember the page you left off on or the other settings you left the magazine in. For instance, if you flip it to the more tablet-centric view of the magazine and flip to night mode and then go check your email and come back, the app has already forgotten which specific magazine in your library you were in, what page you were on, and what view you had configured. So, this app is “ok” if you are pretty much willing to read the magazine cover to cover in one sitting.

I LOVE reading the motor trend on the iPad, especially with audio exhaust clips and the videos, but on the best 11 cars issue 7 out of 11 videos kept crashing the app and at least 5 of the photo galleries had only one picture and when I scrolled to the right it took me to the next article instead of showing me the next picture. Other than the couple glitches it is awesome, and IMO the best way to read a magazine. I have never been a magazine subscriber but I would buy a yearly subscription if you fixed the glitches! It also would be cool to highlight and send stuff to friends like you can do when reading a iBook.

The new app doesn’t work if you use iTunes to subscribe. The directions that they give you to sign up again do not work and no one responds to email help inquiries. I tried to resolve it on the phone but got the run around. Do not subscribe to this. The Developer’s response was not helpful. I took another week of me trying to contact them (there is no phone #) and then they finally emailed me. Their suggested fix in the email did not work and I let them know that and asked them to call me. That was 2 days ago and I still have no response. So, it has now been over 2 weeks of me trying to get access and none has been provided. The app simply does not work at all.

Yesterday I purchased a 1year subscription to the iPad Motor Trend magazine. After purchasing the 1 year subscription I opened the back up and went into the library to read this months issue but it was not there. In fact there was nothing there at all in my library. I tried to buy the 1 year subscription again thinking I did not do it correctly but the app informed me I already paid for it. I closed the app and reset my iPad thinking it was aerator error but still nothing in my library. After contacting apple and the pervader I ended up getting a refund from apple. I'm not sure what went wrong but I will not be paying for this magazine again.

This is an app created by lazy people. I have been a subscriber to at least six car magazine simultaneously for decades. This “magazine” just makes me angry, every single time that I attempt to use it. I have gone from an iPhone 6+, to a 7+, to an X. In all of this time, this so-called “magazine” app has possibly gotten WORSE. I am old. My eyes aren’t good. I would like to have the delightful experience that I get from Car and Driver on the iPhone: I would like to have the ability to view the text as a scrollable option. I do NOT like to have to pinch-and-zoom-and-scroll. So tedious. I would like it to REMEMBER where I left off. Is that so hard? After the first fifty times, having to flip through pages to get to my last viewed page is a chore. What is wrong here? Does nobody on staff care about subscriber satisfaction? Not to mention: I subscribed for a year. Got one edition, and now it refuses to show me my newest, next edition, because it thinks that I am a stranger. Even though my email informs me otherwise. This app is trash.

I have this Motor Trend app from this company and the ESPN magazine app from this company. Surprise surprise, both are TERRIBLE. Want your issues to update every month? Probably won't happen. Want to logout to see if that helps? Now the apps won't even accept account information that was just logged in minutes prior. Ok lets reset password, maybe that'll help. Nope! "An email has been sent to your email with a new password" no it really hasn't. So now I'm apparently stuck paying for both ESPN and Motor Trend without access to either on my ipad... It's a guessing game as to when "customer service" will actually help me. Don't download if you ya know... You want what you're paying for!

I've been a longtime print subscriber, and I've never paid more than $12 for a year subscription, and in the last few years, I've paid far less (as little as $6 a year). How do they justify $20 a year for a virtual iPad edition? Zinio still lets you subscribe for $7.50 a year, a much more reasonable rate. I don't know what will happen with Zinio as Apple starts to enforce it's in-app purchase rules for apps, however. One of the main reasons I bought an iPad was to switch my magazine subscriptions to electronic and eliminate the clutter in my house from all the print magazines, but this pricing is very, very disappointing.

I want to like the motor trend app as a long time print subscriber, but it seems like I can't even finish reading half of the articles because they will reliably crash at the same spot every time. No amount of redownload, reboot, reinstall will fix this problem, which affects pretty much every issue I've tried. For an app that's been out this long there's just no excuse for it to be this buggy. Very disappointing. Another annoying thing is that for the life of me, i cant figure out how to scroll to a specific page, not just the first page of an article. It would be better if they just let us download a PDF instead of this terrible app.

I logged out of the app to try and get access to my magazine. Now I can’t log back in. Followed the procedure to reset password. Still no dice. Guess I have to go back to my paper copy. Motor Trend is all about automotive technology, but digital technology, not so much. Update: The email address is case sensitive for logging in. This doesn’t seem necessary. Still have issues with the app not remembering where I left off. Have to remember to always bookmark before closing the app. Many times I have to relog to get the app to realize I am a subscriber. Updated rating from one to two stars.

Motor Trend should be embarrassed by a half baked app like this. When I can actually and eventually download the current copy, it looks great. However, the app keeps prompting me to Activate' my account and after doing so, it tells me that my account has already been activate and shows me as logged in but when I try to access the library, it prompts me to 'activate' my account and continues in an infinite loop. It's a shame that Motor Trend has such a wonderful magazine for the iPad but it won't let subscribers access the latest issues. I will have to read the hard copy that arrived yesterday. Don't waste your time.

Why is it suddenly impossible to download my new issue? "Try again later" has been the response for two days now and, after trying everything (including a totally futile attempt to talk to customer support) I give up. Attempting to even sign out and sign back in again got me the same " unable...try again later". The electronic version of MT is now merely a PDF and it lacks all the features I once enjoyed. In addition to a magazine editorial policy that has a bias toward young, tech oriented readers (I'm tired of the ageist wisecracks...) I am deleting my E-magazine and I will not be renewing my current subscription.

I used to be a big fan of this magazine app, because I loved being able to take the digital copy with me on my iPad while leaving the print copy at home. But recently the app has begun asking me to either renew my subscription or pay to buy the single issue -- despite having a print subscription that is still valid thru December '12. Supposedly print subscribers get the digital issues as part of their subscription, but the app seems to have forgotten that. This is very frustrating and disappointing, and the many other poor reviews here show that I am clearly not alone.

Horrendous. Virtually no free material. Money-grubbing as Wal-Mart

Ripoff. My subscription was lost by the "system" and my issues are all lost.

.. as I'm assuming i haven't yet seen a real issue. When your free preview issue is in fact a buggy, difficult to navigate promo brochure for Jaguar and not an issue at all you can count me out. I was hoping to sample some journalism, not ad copy. Gone.

Since the last update, nothing works. Can't access old or current issues. No reply from customer service. I've been a subscriber on iTunes for years and all these magasines are now lost. I contacted Apple to cancel my subscription and got a full refund of this year's subscription.

Won’t let me load my subscription on the app even though I’ve paid for it.

What’s the point of updating the app if you’re not going to add iPhone X support?

Do not purchase this app. It has become a rip off. Enjoyed the magazine for a couple of years then this summer it stopped loading new issues even though I had most of a years subscription left. All system updates are performed regularly in my iPad but a message would come up saying the developer is no longer updating the app. It was hard to get customer support and when they responded they were unable to fix the issue. Now the app want me to subscribe as if I was never a customer. Lost most of a years subscription fee. Same for Automobile mag app. They seem to be the same company. I will post the same message there. Don't download either app!

Please update the app for iOS 11 compatibility

I updated my iPad to iOS 11 and now it won’t even open the app, a message just pops up saying “the developer of this app needs to update it to work with iOS 11”. Please fix this so I can read the magazine again.

I’m supposed to have the digital edition included in my subscription, but this no longer works with iOS 11. Where do I now find what I’m paying for???

The app is not the worst, but for a magazine reader, motor trend should learn how to make it easy to read. Also, the app design brings me back to 4-5 years ago.

I haven't been able to download any of my issues for over 2 weeks now. They've lost me as a subscriber.

This app is terrible. It used to be great when it was interactive, now it's just screenshots of the magazine. I haven't been able to log in for weeks, I've tried resetting my password and email, no luck. No answers to my emails to the company for help either!

I've been a long-time subscriber to both the print and digital versions of Motor Trend. In May 2014, the iPad version of the magazine stopped becoming interactive. It's basically a scanned version of the print magazine. It used to be chock-full of built-in videos, tables, stats and was so easy to navigate. Now it's nearly impossible to read as it is full of ads and looks like garbage. I emailed the app developer with no response. I will NOT be renewing. Love the content, hate the app.

Supposedly works on iOS but requires flash10 - not available for iOS. Purchased on PC. Weak ecosystem.

What a shame... used to be such a nice interactive magazine, now it's simply just some cheaps scanned images from the magazine... Will unsubscribe for sure..

All broken since iOS update... Please fix ASAP

I have 5 monthly subscriptions to various car magazine apps through iTunes. To those who have subscribed to Motor Trend Magazine and Automobile Magazine, you may have noticed that your magazines are no longer interactive but simply scanned copies of the monthly paper editions. This began with the June issues of both publications. I have contacted the publisher to voice my dissatisfaction with the changes. Besides, I didn’t subscribe to a scanned-copy-of-a-magazine, I subscribed to a fully interactive app, that is no longer fully interactive….except for the pinching and zooming that you constantly need to do just to be able to read it. I was advised by a customer service agent (who will remain nameless) that the interactive editions would be returning as of the July issues for each title mentioned above and that if I wanted to cancel my subscriptions, I would need to provide them with the order number of both subscriptions (which I did). Well, July issues become available and to my dissatisfaction, and to yours too…they have not returned to their previous interactive formats. So, off I send another e-mail to the same customer service agent whom I dealt with not 2 weeks ago, expressing my frustration with the situation. I was then advised that, “…I was just informed that due to the updates it may take a couple of issues before they are restore the interactive content.” (I did not correct what was written) I was also told that if I wanted to cancel my subscriptions that I would have to deal directly with iTunes! What a waste of time!!! Shame on you Source Interlink Media LLC for your bad customer service and the “trash” you pass off as an interactive app!

Really...this update has removed all additional content that was in the prior release. This is nothing more now than a scanned magazine. Embarrassing . trend..think not

Terrible page layout and navigation and crashes all the time. Refund please.

Ok but not great.

Freezes, and won't let you select multiple downloads and then let the program run in the background..... Which is a serious pain when downloading more than one months subscriptions. Both car and driver and road and track support this function! Although this wouldn't be an issue if iTunes supported newsstand content and syncing......

Needs work

Still crash now and then. Even with new update. Please fix!

Save yourself the pain. This app crashes every 5 seconds and the navigation does not flow and it's choppy. Has potential but there is ton of work to make it with it.

This has the potential to be GREAT but is useless because it crashes every 5 minutes, I cannot get past 1/4 of the magazine without it crashing and I have already paid for a yearly subscription. This has occurred three months in a row and I feel I have majorly wasted my money as I paid a premium for the iPad app as opposed to just a digital online version of the paper magazine. MAJOR MAJOR WORK NEEDS TO BE DONE TO MAKE THIS APP ACCEPTABLE

Sure the magazine graphics are great, once you can get it installed. One issue I gave up trying to install twice. Another I had to reinstall 3 times to get it installing without errors. And when you view while downloading, it STOPS the download. Fix this or I cancel my subscription.

Terrible app. Lost my account information after a "upgrade" and now unable to read any of my previously downloaded editions. Don't waste your money. Guess they should call it downgrades.

I'm satisfied. More interesting and interactive than the paper version and my mailman doesn't destroy it every month cramming it into my mailbox. I expect it will only get better and certainly far better than some of the auto mags out there which are little more than PDF style repros.

You have to pay for every isuue which is bad

It does everything you need it to, just not amazingly. It never remembers which page I was on, and just opens to a random article every time. It's newsstand picture is ugly, why can't it be the issue cover? I would really like a portrait mode.

Tried in vain for it to accept my account number or alternately my mailing address to validate my eligibility to no avail.Mickey Mouse.Deleted the Ap.

Cannot get anywhere it just simply does not work.

I've spent about 20 minutes just trying to login my current subscription to see the mag on my iPad. Horrible interface has prevented me in doing so.

To get the digital edition.

Cheaper to buy the magazine in print.