Cosmopolitan Magazine US Customer Service

It, cosmo was a liberating magazine long overdue! I was hooked from the state, but still at 63 it’s still my go to? Thanks

Ppl

I grew up in a somewhat religious house, and magazines such as Seventeen and Cosmopolitan. I can't afford to buy Cosmo on a monthly basis, but I can take a peek and if there's something I like I'll go out and get it.

Makes me feel normal and gives me hope.

This is such a great app! The Cosmo issues are cheaper than in store, and I can favourite articles, scrap book, and send things to my friends! It's great!

With this app you don't even have to open your laptop and search movie trailers you can just click on it, watch it and then get back to reading!

Great mag great app

So convenient to have a Cosmo app! Can read it on my phone or iPad wherever I go!

Cosmo is my favourite magazine and having access to it whenever I want is a huge bonus. Love the app:)

Awesome!and cheaper than the news stand I love it!!

Love it!!

Finally for iPhone been waiting so long!!

The app actually let me used to read their news stories, now they don’t so the app is pretty much useless unless you’re a magazine subscriber. Deleted!

Paid for a 6 month subscription on the website and I can’t log in to the app to read my magazines! It’ll say “you’ve successfully subscribed”, but then I still have timers on every friggen magazine. When I click log out it’ll say “no network connection” even though I am clearly connected to the internet. Sometimes it’ll say the say thing when I try logging in too. I’m really peeved.

Why is it when Ciara is the November cover instead of her cover photo it some random cosmo cover

Horrible!!!! I also have paid for a subscription but the December issue will not download. Such a waste of money. Hope they fix the problem soon.

I got the subscription thinking it would be as up to date as buying a hard copy via bookstore if not more recent since it is virtual... but instead it is much slower than if I had bought it in paper form! November should be available by now! Please fix this so I get my money's worth!

Paid $3.99 for February issue. I only get a black screen when I click on the issue. Fix this bug or give me my money back. :(

I bought the February issue of Cosmo 2 weeks ago and it was my first time buying an iPad issue and it just won't open. The screen remains black when I click on the issue and there is absolutely no link or e-mails or anything goes wrong.

Last year, I subscribed to cosmo, thinking I would read it montlhy. After 3 months I had enough but I paid for a year. I didn't downloaded or open any issue since I don't read it, but today I received a bill from appstore and. Now I have to pay a whole year again for something I don't want. How can they decide for you to pay?? I totally regret and lost money on that crap

I'd appreciate my money back or fix this issue!

Paid for my December issue and it doesn't even work. Once it gets fixed ill be happy.

Paid and December issue doesn't even work!!!! So mad waste of money!

I bought a subscription last month and got my first magazine, but I can't even get the app to open on my iPad. Not impressed.

Automatic renewal....fraud much? Cannot easily manage your subscription account, and app tends to have problems adapting to iOS6 updates.

Downloaded the may issue read about half of it then when I flipped another page it went black. Closed the app and it did the same thing in the same spot again . Tried downloading the magazine again and this time the whole magazine wouldnt show it was just black screen...... So awesome.... Wait forever for it to come and then it does and it doesn't even work. Totally not worth it stick to the paper copy. It's something you can actually rely on.

I understand that updates need to be done but since this one has happened ... I've been having nothing but problems -it's been taking forever to download and I'm trying to read one issue and it's taking forever to load the pages... it was a great app before so please fix this!!!!

I purchased a year subscription from a magazine drive. Had access for half a month. Since the new update it tells me I don't have a subscription, tries to get me to purchase another subscription, and I cannot access my previously downloaded issue.

I made SURE to download two copies while I was using wifi at home. I read both copies while I was at work thinking everything was fine. I was wrong. This app ran me 1.5 GB. I'm shocked. I was charged a 75$ overage on my bill this month. Update: if your subscription expires you can no longer see any of the previous issues that you paid for. Not worth it. Keep the hard copy

The app works until you download a magazine then it crashes when you open it. The more magazines you download (when you first open it) the faster the app crashes at launch.

Since the update I have been unable to restore my subscription. My iTunes recognizes it but the app doesn't. I won't be renewing! Every major update they do it seems like I have to demand my subscription be reinstated. For something I've already paid for is ridiculous!

Won't open. What's the point?

Not worth the download

I like it;)

I'm having trouble for weeks now ... The app crashes upon launching especially after the iOS has been updated...

I like it;)

I have been having issues with this app for the past couple of weeks, and Hearst magazine customer support have been poor to deal with. I have a digital subscription to Cosmo, but I have been unable to access this months magazine. It seemed to download with no issue, but when I try to open the magazine from newsstand it sends me to the Cosmo app, and when I try to read the magazine from the app it sends me back to newsstand and so on and so on. Customer support offered some suggestion, none of which has helped in the least. Their last suggestion was to uninstall the app and then reinstall it, doing so has now left me completely unable to log into my account at all. Overall, I have had a poor experience with this app and with their support services, and I would recommend anyone wanting to read Cosmo, to just buy a real subscription instead.

Would be a fantastic app if it didn't crash so often. Otherwise very easy to use!

Nice that it's fixed for the new iOS 7 but now the app doesn't work for the first generation iPad. Please fix this, not cool for those who have a first generation.

Worthless program. Should be scrap

Bullsh** I have a print subscription but I can't access this!? I will not be renewing

App immediately crashes once I click on it. Please fix this. Not worth the money to buy an online subscription if you can't even read it

So frustrating to work with. Good magazine, if you an get it.

I thought once you purchased an issue it was downloaded to your iPad and could be read anytime. This is not true u need to be on wi-fi. For that reason I cancelled my subscription.

I have had a subscription for over a year and one day they all disappeared and it wanted me to purchase them all again! And I get NO help or answers from tech support.... Save the grief buy the paper edition.

I emailed customer service numerous times because I couldn't receive my previous magazines and they keep forgetting my email , telling me to go through the same steps. This needs to be fixed I lost 5-6 magazines because of this

Very disappointed with this app. I subscribed in February and was able to download the first 3 issues. I am subscribed for a year and its the second month in a row where I am not able to download new issues. What is the purpose of paying if we do not have access to the app and issues itself! Have also emailed customer service and no response!

Annual subscription and unable to download any issue. Have e-mailed twice for help and no response. I am fed up.

It takes forever to download an issue and when I do download it,it disappears again! This process repeats itself all the time! I regret buying a years worth of issues. I wish I could get my money back. I do not recommend for other people to get this app!

Great magazine but app rarely works. As mentioned often have to download and re download several times (if the download even works) due to some error preventing the mag from opening. Every month it's a frustrating process. Support although willing to compensate by refund or a zinio subscription cant fix the app. I just want to read Cosmo on my iPad using my iTunes account for payment. Zinio works well so far but uses credit card for payment. Shame this app is so bad.