Starbucks Customer Service

Starbucks Positive Reviews

No complaints!Let’s not dwell on all the perks I missed out on before I downloaded the app…BECAUSE ALL THAT MATTERS IS THAT WE’RE HERE NOW!! Currently, I can’t think of any suggestions that could enhance our current experience within the StarBucks App (which is a great lol). I personally like how easy to use it is! One of my favorites is how you can view your past orders - you know. When your friend puts you on to some new crazy special drink and you can’t remember what it is? Yeah…me too! Being able to go back and look is super helpful especially because my sister is VERY specific about how she likes her drink lol. You can favorite your drinks with ur customizations which makes ordering again a lot easier! Browsing the menu is always clean, interactive and user friendly imo! Plusssss I love seeing messages on deals (bogo drinks for example) that I might’ve missed because let be honest… ya girl does not check her emails like she should BUT the app reminds me I haven’t missed a beat! And lastly I appreciate seeing the diversity of the lovely staff at my local Starbucks! It really makes me happy! Thank you Starbucks!.E1EVE1NVersion: 6.47

Meh. Just mehI have a love hate relationship with this app. It’s so weird how much I hate it and also love it at the same time. let me explain, so basically I’ve had this app for a few years. The reason to love it I guess is it helps you save money, time, stress of ordering , tip demanding employees, and more. You don’t have to go through the stress of ordering in person you can order online and customize your drink just the same as if you were to walk into the normal store, but the problem is it cost more to do a mobile order I don’t see why though. they make it just the same the only difference is you pick it up, and you don’t have to order it in person. But a nice thing about the online ordering is that you don’t have employees constantly, shoving tip screens in your face and you can pay the normal amount without having to pay a $10 tip too. The annoying thing is though you can have a lot of stars saved up and have enough for a few free drinks, but Starbucks doesn’t tell you when your Stars expire. They just expire. One day I had a lot of stars and was planning on getting a free drink, but when I opened the app, it turned out most of them had expired. Starbucks didn’t give me a warning or anything. this led to public humiliation. The pros and cons of this app are quite extreme. but Starbucks, you could improve..AngryMother1Version: 6.87

It’s good but it could be better…This app is good, it’s user friendly and comes in handy when i want to check if my store has the flavors/syrups or food i want. And i really like that the app tells me the calories… BUT There are a couple of things that could make the app 5 stars… The first thing I wish they would add is if when you customize a drink, the calorie content should update as you add or take away something to the drink (i.e. calorie content updating when you add an extra shot or extra pump of vanilla.) The second and last thing that I wish they could add is to allow you to view the menu in the app even if order ahead isn’t available. Unfortunately when a location turns off it’s order ahead option you can’t even view the menu which is frustrating because you don’t know if the location has what you want, so, you have to waste a trip to drive there to find out and if they don’t have it then you have to go to another starbucks. This whole frustration could be avoided if you could still view the available menu items at said location even though their order ahead is unavailable just adding the option to view only the menu. If they could add these things to the app it would be 5 stars!.BrixttanyVersion: 6.28

Inconsiderate controlsStarbucks really was not thinking when they designed this particular application on the scan function. You need to redo it-Individuals should absolutely retain control of how bright a screen can be made and yet the Starbucks application automatically takes it all the way up to 100% anytime you touch the Scan button. This is particularly uncomfortable if you are looking at your application and you hit that button and you happen to have a light sensitive disorder- this is agony. I realize why Starbucks did this -so that it’s easier to scan it in store- but there was no actual *reason* to do it. Every person who owns a smart phone should know at this point how to raise the brightness on their own. In addition, earning stars is not consistent. I ordered a latte every day of the week and have managed to never get 80 stars when they run that particular promotion because there is some sort of a glitch there. I doubt I’ll continue using the application after this simply because stars are too hard to gain. As I’ve had a scan on the application every time because it’s taking the money out of the Starbucks account to pay for it, there ought to be the expected Stars for it too..MrsBrittVersion: 6.7.1

Muir Station Martinez Ca.Hello: I have been doing she’s a Martinez Muir station Starbucks for a majority of my adult life this is by far my favorite Starbucks. I can’t say this about every merchant I’ve been to but for some reason this Starbucks has the best stuff from morning to evening. I go in there first thing in the morning; all of the morning people are so pleasant friendly, caring, giving, and wonderful. Not once has anyone ever been rude to me my husband or my son. The evening people they are all just as wonderful as we all know in retail or any other type of business all the strong people usually work in the morning but for this place the evening people are just as wonderful I have never had a bad encounter with anyone from the Starbucks. That says a lot because the type of work they do they’re in countering all types of people through this pandemic and it can take a toll on you. If I had money to give each and everyone of them a gift I would but letting them know that I appreciate them all very much. I just want to thank them for taking care of me, my husband, and my son. Kaye, Calvin & Calvin Jr..The SpellmansVersion: 6.6

The Best Starbucks in the worldI have been drinking Starbucks every day 3 drinks a day for the past 8yrs now. I have visited quiet a few locations in town and out of state. I use to visit the Walter Reed location for 5yrs until the nee manager decided she didnnot want to make my drink the way i had always had it for the past 5yrs 3 maybe sometimes 4 a day. She stated it was not Starbucks standards and refused to not make my drink. After recording her doing so she said that made her uncomfortable and I was asked to revisit another store. Since then I relocated to Hope Mills, North Carolina, Main Street location. I have thoroughly enjoyed going there every day both the former GN and now the present GM have always been awesome. The staff is wonderful and I love going there every day when you spend $480 a month somewhere you expect to be treated nice.I didn’t get that same niceness at Walter reed location Fayetteville, North Carolina as I do now. So if you could please recognize the dedication and hard work that all the staff at Hope Mills, North Carolina Main Street location presents to their customers every day. Thank you..Heather KulwickiVersion: 6.62

It’s just a great appAs someone who doesn’t drink coffee and only goes every now and again, I find the Starbucks app extremely useful. I think the thing I use it for the most is to check whether a location has what I want to get, which is great because then I don’t go to one that’s out of everything. Design and UI wise, obviously fitting the brand to a T, the UI has gotten increasingly better as it’s been updated. The use of imagery, cards, and a whole bunch of other trendy design tricks is executed honestly perfectly. The interaction is almost seem-less from when you start an order to when you pick it up. Sure there’s small things I would move here and there, or making the games that come around every season integrated into the app rather than being a buggy flash game. Overall it’s an app that gets the job done in style. If you’ve never been to Starbucks it’s a great introduction to the menu and all their items. And if you go constantly, you probably already have it because of the points system. There’s no such thing to me as a perfect product but this does come very close to what could be exactly that..KojiyomiVersion: 6.8

Reloading the Card Needs to be OptionalI would actually choose Starbucks so much more frequently if I was able to pay the total amount of my order instead of having to reload a minimum of $10 every time I order. Which I didn’t even know it was $10, I thought it was $15 because the lowest minimum of $10 isn’t the prompted amount. I want to be able to pay my order total- not give you my money like an ATM at a bank so you can use it at your free will until or if I ever order again. There’s no reason we should not be able to do pay as you go! Every Starbucks near my house and my job are high volume. I have to order on the app to ensure I won’t be late- regardless of how early or how much time I have. Wait time estimations are unreliable, using the app is so much faster and easier, however, I very rarely do because of the lack of pay as you go feature. I almost always choose competitors such as local shops, convenience stores, or Dunkin Donuts because I know I can be in and out of these places, unlike Starbucks. Ive ordered in Starbucks and waited on average 10 mins every time and that doesn’t even include the very busy days. You are taking away an added convenience and because of it losing potential sales!.Tequila.97Version: 5.6

New HampshireI love Starbucks coffee and I have been a gold star member for a long time! However, recently I have been very disappointed by the service of Starbucks. We have one Starbucks store in Manchester New Hampshire where I live. There is another store in Bedford which is about a 15 minute drive for me. And another new store that recently opened up in Hooksett New Hampshire which is also a 15 minute drive for me. There have been multiple times over the last two weeks that I have attempted to either go to a store or place an order on the app to pick up at the store and I have not been successful. Several of the stores have been closed completely and others have not had the order ahead available. The wait time has been 20 to 30 minutes when either going through the drive-through or being able to place an order. I prefer Starbucks over Dunkin’ Donuts any day, but the service at Dunkin’ Donuts has been extremely better recently.I know this is not typical for Starbucks and I hope someone can look into these few stores and see what’s going on..GillstkVersion: 6.13

The Starbucks App Rocks!Although i like the app sometimes it drives me crazy. I’d like to be able to order a 1/2 shot of something because the drink I adjust when I ask for a whole extra shot it comes out disgustingly sweet and syrupy but when I do t it doesn’t taste like chai at all but steamed milk. It can be frustrating. And it seems to vary by barista. Some people pump the liquid fast so that barely any flavor gets in the drink. Then others take their time to make the drink correctly and it’s perfect. And other times- they go crazy & it ends up over surypy. Please PLEASE PLEASEPLEASE P L E A S E help me with my dilemma and add a half shot!! Price can be the same,or $.25c or whatever, but I’d like the freaking option since I’m not there when I order ahead to make it clear. Thank you and have a great day. Kailua Starbucks the THE BEST ON THIS ISLAND! I love them all. They rock! The other parts of the app are amazing tho! I love that it updates in real time. I love being able to order and pick it up right away so I don’t have to wait in line. It’s amazing. Starbucks, you’re all amazing. Thank you for being so dope! Xx.Kili's Expert AdviceVersion: 6.57

I love StarbucksI go to Starbucks all the time. I always have been into it. I used to go with my mom when I was younger and we would drink our drinks, she’d get coffee and I’d get a steamer, and we would draw or do something relaxing. The atmosphere at the Starbucks in my town is amazing. Everyone is SO friendly. They greet me when they see me and if I didn’t order on the app they ask if I want my usual. If I order a different drink on the app, they notice and say something when I go to pick it up. The app is so convenient. I am a teacher now and I get Starbucks in the morning to keep myself awake earlier in the day. I don’t have to wait for it to get made as it’s usually done by the time I get there. I go in, say hello, get my drink, and leave. I also get stars. Stars are the rewards you collect and eventually with enough stars, you can get free things. I was told to get the app from one of the workers as they knew I was here all the time. Might as well get some rewards for it! Bottom line is, the app is a great way to get your morning routine done quicker and easier..AjsksprmVersion: 6.62.2

Works great on iPhone but not on Apple WatchThe app is exceptional at what it advertises to do. I’ve been using it for years and it doesn’t give issues often, at least not often enough to remember. The watch counterpart needs a lot of work though and it saddens me because I like what the Watch app is setting out to do. The problem is the Watch doesn’t accurately update its information regarding your balance in your card or you star total on your rewards. It appears to rely on your phone to do that, so you need to open your phone app to have the Watch refresh and update its info—which defeats the purpose of the Watch! If that wasn’t bad enough, it’s bloody slow at updating as well which makes the experience more cumbersome. Overall, I love the idea of the Watch being able to do everything, from paying with it, to updating its information, reloading from right there, to even having the complication in your watch face to see how your rewards are doing and your balance. I’m still giving it four stars because the iPhone version works great and for most that’s enough but it’s still sad that the other version seems to be ignored from the devs..NurnoVersion: 4.4.8

Recent woes with the appStarting with the positive, I love the rewards program and the free item notification visible when I open the app. I love mobile ordering and the ability to identify the closest location when I'm ready to submit an order. The woes begin here. Recently I attempt to put in a mobile order and get a message that the store I have selected is out of stock on the items I have chosen so I walk in and order the exact items it said were not available at that store. Today I got a message that this store could not accept mobile orders and walked in to ask why and they said they had been getting them even in the prior few minutes but many people complain about the mobile ordering not working right. Then it looks fine but when I get to the register and click on the pay button it just sits there. I have money on the app but cannot access it and have to return to my car for cash. So frustrated with the app right now. Further, if you want any customization to the order it is definitely not easy or intuitive. Keep working at it developers. We love the concept but the experience leaves something to be desired..MomofmydomainVersion: 4.4.2

Slow DataDon’t know if you can fix this, but I live in a spot with patches of slow data, and often I have to wait a while for the app to register the menu items, my favorites, previous orders, and associates what’s available with what’s at the local stores. Often times the app defaults to Not available for food items until all the data for that store finally loads up. But that’s another issue. The main issue is that I have had many instances where the text will say, Iced Tea, but the picture associated with that text is a chocolate croissant, or some other item. It takes a while for this problem to correct itself, and if I get impatient and reload the app, I have to wait all over again. I often order by picture as opposed to the text. It’s just easier for my brain to register the image than read the words. My bad I know, but can you fix it so that the image just won’t load until it’s certain the text and image match? I’ve often miss ordered items because I was in a hurry and the App did not finish loading..KalmidasVersion: 5.13

Great App - Missing one HUGE elementThe Starbucks app overall is great. It’s easy to add funds, combine gift cards, order mobile, look up drinks, collect stars/pay etc. I use it constantly! The ONE thing I think is absolutely ridiculous it doesn’t have is variable nutrition information. Yes, it has what each drink contains, but if you change anything (different milk, extra pump of syrup, sugar free etc) the nutrition information doesn’t update. I think that’s CRAZY a company this huge doesn’t have that ability in their app. Millions of people drink coffee and desperately want to do so while dieting or eating healthier but you can’t tell what all you’re taking in because you can’t customize on the app. One of the #1 questions I see on health forums is “What coffee can I drink that still tastes good - I normally drink ____?” If people (including myself) could play with different things to try that maybe have less sugar/carbs/fat etc. that can mimic their usually drink they’d try a lot of different things! Look at McDonalds - they can customize down to pickles! Great app Starbucks (genuinely) but pleeeaase add this simple customize function!.Drizz22Version: 6.13.2

Mobil ordersI love the app. It is super convenient. I must admit that I have a slight addiction to it. However, when it comes to ordering food, I’m very hesitant. On numerous occasions my food order was not prepared or correctly, like when I ordered things without meat. I’m not sure if the process of how it prints out, do they not see it or realize I have a drink order to. My last experience was the it... I ordered bagel bites and they happened to be out I was not informed of that until I asked where my food was. The employee said Oh we don’t carry them anymore. Really...that’s not what the app said. She didn’t offer to refund me or offer me something else. I had to finally ask how I get my money back. She asked how I paid for it, did you pay through the app? Yes I did. I’ll need to see app to scan it and refund you. I had to go back out to my car to get my phone. I was in a hurry that day so what would have been an in and out thing ended up taking 10 minutes. No more food orders. If they were out, the app should have been updated. That’s my issue..Carmel crunchVersion: 5.15

IOS 16 Live Activities functionalityThis apps just works perfectly fine for me, and I have encountered almost no problems at all so far; works as intended. I’m currently use the mobile app for pick up ordering very often, but that’s where I feel the app have been missing something very useful in my opinion. iOS 16 just came out a few months ago, and when I found out about it, the only thing that got my attention was the Live Activities feature. In my opinion I think this feature would perhaps work very good with mobile ordering. Especially since there has been other food delivery apps that had been now slowly integrating this feature, I would like to also see it very soon on the Starbucks app, because to me it seems like a very useful tool in some ways. But other than that, I’m am giving this a 5 star review because like I said, I have no problem whatsoever, but with that in mind, the only thing I think could make this app a little better is that experience with the new Live activities feature..ErickTiger007Version: 6.42

Super convenient app, just have some suggestionsLove this app but I have suggestions to change for the better. 1) When loading multiple gift cards, the amount doesn’t go into a “pool” of what you have on your account already. Pretty annoying honestly cuz there was a point where I had a dollar on one, 12 cents on another, and then money loaded already on my account. Had to scan 3 times because of this. Not a major inconvenience but I just feel like this could be betters. 2) Along the lines of that same issue, now I can’t edit those gift cards that I’ve used up to delete them so I have about 8 cards with no money on them. Once again just an annoyance I have since I use this app all the time. 3) Ya’ll took away the week to use the reward for your birthday down to 24 hrs. Also you have limited to being able to use any rewards to Starbucks specified locations. I use the Starbucks that happens to be at the Marriott in SLC since it’s right next to my school. Would be way nice if I could claim my rewards at that location since I spend majority of my money there and happens to be my most convenient location..UUSODVersion: 5.4

Favorite mobile ordering app!!Mobile ordering is such a frustrating & confusing experience with most establishments, but the Starbucks app is my all time favorite!! Not only is the app easy to navigate, the options are almost as endless as if you were ordering in person. You can easily rack up rewards from ordering or scanning your purchase from the app. They also have special offers and games for stars/free rewards without any purchase whatsoever. If you have a regular order like I do, they sometimes save it for easy access on the first page you open the app to. I also load money onto gift cards through the app for double stars, and it automatically selects the gift card I use for me at checkout. The staff is so quick to make my order as well. They could have cars wrapped around the building, and I would go inside to pick mine up a minute after ordering through the app & get it immediately. Whether you like coffee or tea or even just cake pops, it’s definitely worth a download!!.Bethie 💗Version: 6.1

I like the app but I’d change a few thingsI think the app is great. I love that you can order ahead and view what is available at each Starbucks. However, sometimes the order ahead feature isn’t available at times for certain Starbucks. Which is fine, that’s not what the issue is. The issue lies in that when order ahead isn’t available, I’m not able to view what is available at that Starbucks before going there to order, and I’d like to know before going there if they’re out of something I plan on ordering. Another thing is you’re not able to see how much an item costs before adding it to your order. And you can’t add an item to your order if order ahead is not available or if the store is closed. This is a bit annoying because sometimes I want to see how much a drink costs but order ahead isn’t available or the store is closed. Maybe add the prices of the items in their description or let us add things to an order but stop us before checking out if the store is closed. Another thing I don’t like is that I can only reload $10 to the card at a time. I would prefer to add less if possible..LiztheticVersion: 6.17

Love ordering aheadI adore being able to order ahead, I time my order so it’s always ready when I get there. The I choose when I see the length of the drive the line to go inside and pick up or grab it thru the drive thru. It makes me happy when things flow nice like that. My only sort of complaint is only a partial complaint because I do still appreciate it. The stars to dollars spent ratio....earning 1 star per one dollar spent and 150 stars to get a free drink. I do however always preload money to the app to scan and pay so i get 2stars per 1 dollar spent. This is my qualm- I spend $8.43 for my preferred drink at least once per day m-f and I earn a free drink every weekish. I enjoy the free drink but the realization that I had to spend $75/ at 2 stars per or $150 at the normal rate to get a free coffee is insane! Maybe it’s just me but I don’t realize how much I spend on coffee until I redeem my stars and it hits me. Maybe a different type or additional loyalty bonus would be nice. Love love love my coffee everyday though... venti cafe vanilla Frappuccino, no whip, triple shot affagatto style.Sam BroulikVersion: 6.5.1

Update was a failRecent update(s) have not been working. I get logged out and can’t log back in for some reason. It takes too long for the app to start back working, sometimes hours. I haven’t been able to use this app in weeks because it just keeps loading. If I try to order it won’t show the nearest restaurant, previous or my favorites. I just get error messages. If I try to see check my gift card balance I get error messages. I tried to use the app yesterday but the amount of time I spent trying to open the app was so long I sat in the drive thru for way less time. Another thing I hate is the star system. There should be daily offers no matter what. It also makes no sense that I have to spend close to $50 a week just to earn a few stars each time I order. Having to spend 200 stars for a free drink or frozen breakfast sandwich is insane and 300 stars for a not fresh protein lunch box or whatever is robbery. It takes too long to gain enough stars just to get something free or discounted but that only takes a few cents off the total anyway..ChelssseyVersion: 6.41

Removed drive-through symbol on map for stores.When they forced the update on this app, all the stores that had a drive-through now no longer have the car symbol to indicate it has a drive-through. You must now while driving, tap filter, tap drive-through, tap show stores before it will show you only the stores that have drive-through‘s. They took a fully functioning app and made it into a “I’m going to get into a car accident “app. They also made it so that it shows you all your previous stores while looking at the map. No matter how far away those stores are. How about showing me the closest stores since that’s where I’m located. If you want to see the closest stores, you have to scroll at which point the map is no longer visible. They took a fully functioning app and managed to completely screw up the user interface to make it where I would rather just pull into any other coffee shop I see with a drive-through rather than find a Starbucks. This has to be one of the dumbest updates to an app I have ever seen. They basically make it so you cannot find stores..Jankun2Version: 4.8.1

APP LACKS CUSTOMIZATIONThe app lacks a lot in Customization of drinks. Because my husband is doing Keto and is Diabetic, he needs to avoid Sugar and Milk. He would like to order a Hot Chocolate made primarily with Water & an extra splash of Heavy Cream, and Skinny Mocha Syrup. He can customize with several kinds of Milks, but there is no place to have it mostly made with Water with a extra splash of Heavy Cream. Even though Water is not Milk, couldn’t you add water into that section, so he can make this drink fit Keto? Also, it would be nice to be able to order a Cold Chocolate with ice, Water, extra splash of Heavy Cream, and Mocha, but there is no way to do that either. You recently discontinued the Skinny Mocha Syrup, which worked much better with Keto and Diabetes than your regular sugared Mocha Syrup. Please, consider putting this back on the menu. Also, since Pumpkin Spice is so popular, it would be nice to have a sugar free Pumpkin Spice syrup option. Please don’t forget about your Diabetic customers who need to avoid sugar, and your Keto customers who want to avoid milk..K.seaweedVersion: 5.20

Love the app though please update optionsI love and live through this app though now that my daughter is into trying different drinks I find the app challenging to customize an order or when Starbucks is out of one ingredient (every week) they make the entire drink not available to order. For example the strawberry açaí refresher we order without strawberries. The store we order in the morning is always showing this drink out of stock due to the dried strawberries though we don’t order it with the strawberry so then can’t use the app. Frustrating as then we skip the morning Starbucks run or have to wait in the long drive thru line staring at the sign that says download the Starbucks app for faster service. 😂 Our store also says they update to help with app users though sometimes the changes don’t occur on app so they don’t always match the store availability. Otherwise love Starbucks and grateful for all the baristas who have met the challenge to work through this pandemic with a smile!.Alwaystraveling55Version: 6.6

Everything Starbucks 🌟What can I say? I love me some Starbucks to the max! I was never much on standard American brewed coffee hot coffee no matter how much cream, (never sugared yuck). My mom taught me the difference between good brewed coffee starting with the bean & it’s possible flavors so now I “get it” & occasionally enjoy a great cup of good coffee still cream only & black if it’s really good. (It’s better paired with a pastry that way). Anyway since Starbucks came to Cali finally... boy has my love for coffee improved❣️WOW 🥰 Their recipes are en pointe! I love espresso to the max now & try to mimic them at home but not always with the same results. I love Starbucks as a company for their history, high standards, baristas, quality products, fair trade ethics, ideas, foods, cozy stores, music, atmosphere... everything❣️occasionally there’s that 1 careless inattentive order taker or barista that doesn’t follow the recipe or protocol which I call them on cause they can cause the company reputation to falter & it’s not me to pay high dollar for a beverage especially unless it’s that good!!!.ChickylaboomboomVersion: 5.11.1

VERY CONVENIENTIt’s easy to navigate, very informative for offers and new menu items. The convenience of having the app function across devices (I love the app on my watch!) and with your card is awesome, and the instant balance makes it great!! I don’t like how it changes the screen brightness. I understand that having a bright screen is useful for the scanner, but too often the screen snaps back to being too dark after I close the app and it’s extremely difficult for me to see it in direct sunlight to readjust the brightness back up to where I need it. My sister has the opposite problem, she’s light sensitive and gets blinded by the app switching to the scanner screen. This is something that needs to have a setting rather than being automatic. I am happy to brighten or dim my phone for the sake of the reader, but having my phone sabotaged by the oscillating brightness is very difficult for people like me who struggle with seeing devices. That’s why I try to only scan my watch at the register, I avoid using the app in harsh light, or bright sunshine because of the effect it has on my phone settings..KraftsyVersion: 6.4.1

Update fixed nothingI had high hopes that Starbucks would fix their mistakes when this update came out, but I was disappointed. The layout is still horrible. I dislike that the photos of items are huge, but the area you have to touch to choose an item is tiny. Then, when you touch it, there is a significant lag, where you can’t tell if the item is added, and the only indication is a tiny number on the bottom right. To add a second item you have to notice the tiny x at the top right and touch it. Then there are too many redundant acknowledgements when ordering. One out of ever four times I mobile order, I end up waiting a long time and finally asking about my order, only to find out the long pause before the final acknowledgement combined with the fact the final ack button is a black bar at the bottom, causes me to fail to order. Really, agreeing to pay should be the last thing I have to do. The app even has my GPS location so it knows I went to the store and waited 12 mins while it refused to send in my order because it is afraid I might go to the wrong store..Teenmom12345Version: 4.10

Almost great!What I loooove about the Starbucks app is that you can put in an order and the store will start preparing it so that it’s ready when you arrive! No checking in from 100 feet away etc and then waiting around almost as long as if you had just ordered in person (looking at you McDonald’s). But what the app needs is a map that is clickable versus a list of stores close-by. (Yes there is a map but it doesn’t do anything). About 20% of the time it can’t find my store, sometimes the store I want won’t even show up on that un-clickable map. Plus there are so many Starbucks in some areas that it’s easy to pick the wrong one from the list. It’s a little infuriating scrolling to find the right store while sitting at a stop light, then the next stop light, then the next stop light, and oh -I’m already at the store (and no you should not app and drive, but most of us need to get to work on time let’s be real here). Maybe at least create a favorites list that includes up to 5 stores at a glance? That would be extremely helpful..CorykkuVersion: 5.5

Glitches with gift cards and delivery ordersI have a glitch where after i’ve entered my starbucks gift card info and have it redeemed or transferred the balance to the app, and it will let me place an order and pay using the gift card for a pick up order, but for delivery there is no option to pay using my gift card. I’ve heard of this happening to other people, and have done lots of research, but can’t find anything as to how to fix this issue. it’s also not due to me having insufficient funds on the card, as I have a balance of $25, and the orders only around $15. i also have the app fully updated. this glitch has been very frustrating as i really just want to have my drink delivered by paying with the gift card :( i really hope there’s some way to fix this so that i will eventually be able to place an order for delivery and pay for with my gift card, please help me out here. i would have rated the app a 5 as i’ve had no issues except for this glitch. i really hope i can get this resolved/ figured out. :((.HiihihiihihihiihVersion: 6.83

Love tracking rewardsI just love being able to track all of my rewards and the games are fun when they have them..VSL1515Version: 4.4.2

YummyI enjoy partaking in the human activity of consuming roasted bean water.DefinitelyNotASlothVersion: 6.12

StarsI love Starbucks but because it is quite expensive I can only allow myself 1-2 drinks per pay. By the time I would get any amount of stars built up to redeem they would be expired. Why do they have to expire??? If they could build up like every other store/reward program you would be getting 5 star ratings all around!.Emac8*Version: 5.19

Can’t login to app but can on websiteDon’t download this app... I’ve tried multiple times. I can download the app no problem and sign in no problem on the website but cannot sign in on the app at all.. please fix this problem..Ams221903Version: 5.10

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Starbucks Negative Reviews

This app is going to cause me to have a strokeWithin the last year I downloaded the Starbucks app hoping it would be a more convenient and accommodating way to place and pick up orders around my busy life schedule. The first account I made had my location in the wrong country and I was unable to fix it using tricks I found from others that had experienced the same problem. This problem persisted for months. Eventually I reached out to get customer service assistance, yet the problem remained unresolved. At this point I think it must be my account, so I proceed to make a new one.. unfortunately it has the same issue. Four accounts later and I finally make one that will allow me to access my local Starbucks, and just in time for their holiday drinks too! I was so excited! Progress.. or so I thought. Now this account will not allow me to log into the app and over the last several days it’s told me the password is invalid or incorrect although I know for certain that’s it is not. When I attempt to place orders it tells me there is an error. I cannot describe in worldly verbosity how frustrating this experience has been. I’m close to just abandoning all hope and resorting to drinking sewer water just to avoid the insufferable app and website issues I have been enduring for nearly a year. I see so many good reviews regarding this application, and to those enjoying their experience… just know I am incredibly envious..Jwheel214921Version: 6.80

Needs more options like unsweetened and sugar freeI wish I could like the app more. It’s great that everyone at the office can place their order and then one person pick it up. The issue is that in this day and age with so many people being diabetic and others doing Keto you sugar free or unsweetened options are severely lacking. For example chai tea has no sugars or carbs naturally. The chai “syrup” that is used in the chai drinks and fraps does. There needs to be an unsweetened option or an option in the app to have tea bags used instead. The same goes for the coconut milk and almond milk. There needs to be unsweetened options in the app. My office use to do Starbucks runs multiple times a week but we don’t anymore because too many people can’t place an order online through the app as sugar free, unsweetened, and Keto options are not readily available. If they want a chai latte they have to go in to order it and asked for it to be made with tea bags. Also need a way to report that the drink you ordered online, and picked up is wrong. This is another reason we stopped our Starbucks runs is that one person would pick up the orders for everyone and not know if something was wrong. I ordered a pink drink but what I got didn’t have any coconut milk in it. I took a picture of the drink, label, and order to prove it but couldn’t do anything about it while I was at work..Secrete fanVersion: 4.8

Very lame app and poor costumer service over the phoneAbout two weeks ago ,I tried to create an account to enjoy the rewards ,well, its imposible. Why? I created ,then signing in ,nothing happen . Just ‘we’re sorry but we’re unable to log you in ,please try again’ . I got help over the line ,the agent was nice ,but even when he finally could create a password with my e-mail ,he never want to give it to me . Then , ill wait 24 hrs because they’re a system ‘has a problem’ okay ,let’s wait . 24 hrs goes by ,but no success trying the app or the website . A gentleman send me a gift card with 7 dollars (THANKS STARBUCKS) . Waiting the week to get the card ,registered online and enjoy the rewards ,everything that I mention before ,happens again. Is such a lame software at the website or app ,trying with iPhone 8 or galaxy s edge ,is the same . Creating another account with new e-mail ,the same . Is amazing how a company like Starbucks ,has a very poor app and nobody can tell you what’s going on . If people or companies create a platform who let costumers enjoy programs ,they should to give it maintenance. Worst is the people over the phone who doesn’t know about the website or the app. They won’t reset your account and you need to wait 24 hrs . Starbucks should have a kiosk like McDonald’s and make his service faster and easy. The app is a failure system along with the website ,PERIOD..Tasajo8Version: 5.14.1

App has seen better daysApp is useful when it works but frequently across multiple states (California, Oregon, Washington, Utah, Nevada, Arizona, New Mexico, Texas, and Hawaii) I’ve had multiple problems with the app displaying sold out on things the store actually had in stock, I’ve recently been having issues with mobile reloading that seems to randomly decide if it’s going to work, they have been sneaking extra charges on things the stores don’t charge on effectively over charging people that order ahead and speed up business, my latest issue is the false advertising of star rewards (example the 25 star reward says customize drink with espresso shot non dairy creamer syrup and more) this credit is intended to allow you to get a shot for free previously a dollar, now a shot is 1.25 and the reward only deducts 1.00 due to lazy programming that benefits Starbucks, I’ve been using the app pretty much since launch and am very disappointed with what it’s become, the coffee keeps getting more expensive the quality has consistently declined and customer service has gone from “how can we make this right” to “why are you bothering me?” Other coffee chains with consistent quality are expanding in my area and Starbucks is making it easy to walk away… -a customer that has probably spent $20,000 on your coffee alone.Sd_snowtigerVersion: 6.75

Don’t use it for your business Expenses...It Does not keep the receiptsIf you moved to the app to keep track of your receipts for business expense then it should be made clear that they do not store more than 90days in history. I lost out in hundreds of dollars of my personal money that I no longer have access to receipts cycled out of this app. I recharged my card with my personal money. Purchased my breakfasts, lunches, snacks from my frequent business trips thinking that the receipts would still be here. NOPE. Customer Service can’t retrieve them. They can see that I’ve regularly recharged my card so know how much of my money that has gone to their company. So Starbucks is fine with taking my money, just not enabling me to access my complete receipt history so I can get it back from my company. Companies don’t reimburse you on the money you add to your Starbucks app. All Customer Service is empowered to do is offer me $40 for the inconvenience. I spent HUNDREDS of dollars over the past year that I am unable to be reimbursed on and you offer me this as a solution? Data Analytics in this day and age should have a clear accounting for where my money goes once I’ve put it in this app & that accounting should be accessible. That is an acceptable solution. Not $40 credit for the inconvenience of not being Account completely to where your money went..Loves mintVersion: 5.9

Glitchy login - don’t bother with this appFor the past several months, this app keeps asking me to login to top up my balance. Sometimes it accepts my fingerprint but then it forgets and requires me to login from scratch. Fine. I have fingers. I can type in a password. Nope. Not that easy. The App then won’t recognize my password. I reset the password. It won’t recognize the new password. I go back to try to reset again using the new password. I get told I can’t reset with that because it is a prior password (no kidding, it is my current password but your app won’t recognize it). I have tried copy and pasting. I have tried using a keychain app to entire the password automatically. I have tried having other people type it in for me. I have tried typing it in myself for the tenth time and then clicking reveal to make sure it is correct before hitting submit. Nada. I then give up and avoid Starbucks because I don’t need this drama in my life. Then, in a few weeks, like always, the app will magically decide I had the correct password all along and operate smoothly with my fingerprint for a week or so. Hooray. But not so fast. After those few weeks are up, we fall back down the bloody rabbit hole. It will ask me for my password again, say it is wrong, and this entire saga will repeat. No coffee shop is worth this level of aggravation..FixThisPleaseVersion: 5.13

Change the reload feature!The app is decent and ordering ahead is always nice. I absolutely hate the fact that you have to reload your card and have a Starbucks balance on the app. The minimum reload amount is $10, so no matter what, you will spend $10 on your first order. Then everything after that uses the reloaded balance and you cannot deviate from it. If you choose to only do the $10 option, most drinks are more than $5. So if you want to order a second time, guess what? You're spending another $10. I know the simple solution would be the $20 or $25 option, but I DONT GET STARBUCKS THAT MUCH! In order maybe once a week and it feels so ridiculous that I have to spend $10 on a matcha, and always have roughly $4-$4.50 left of my balance. I completely understand that the money is still mine and going towards something I’m buying, it just really takes the convenience out of ordering ahead. I’d rather order at the counter so I can simply pay for the order itself instead of reloading the online card for more than my drinks value. It would be so so nice if I could simply pay for just my order and not worry about a balance. NO OTHER FAST FOOD/ DRINK APP IS LIKE THIS. Y’all are so money hungry for the people that don’t eventually spend the small bits on their account..Dfine891230Version: 6.61

Frequent customerI come to Starbucks multiple times a week, and it seems their service is going downhill. Every time I come there they are out of straw. This happened for 2 weeks straight even though they get truck deliveries weekly when I visit. They always seem to be understaffed and the wait times is ridiculous. Even when using the order ahead I’ve had to wait 40 mins even though my pick up time was 8:21 am and I order right at 8:00 A.M. That was the day they gave out free holiday cups with a purchase, and I was told I could not have one because it only applied to their select holiday drinks which was not mentioned in the message I received in the app or email as I am a Star Rewards customer as well. I was also given my breakfast sandwich cold even when I checked in early I was told my order was not ready by the manger. My sandwich sat out the whole time on the counter while I waited 40 mins for my order and instead of giving me a hot one I was told to take the cold one. Their prices have also increased tremendously. My favorite breakfast sandwich is now nearly $6. I am not sure what is going on with their management and staffing, but they need some major improvements in both or I will start going elsewhere..VerizonCustomerSince04Version: 6.14.1

App FailureFor an app that’s supposed to facilitate your business and encourage purchases of your product this is an abject failure. I only drink coffee occasionally but over the years I’ve always liked Starbucks. A pick up and go location opened up right near me and I finally got the app to make use of their order ahead feature. It would save me time and I expected I would give you a lot of business. But the app literally does not let me order. It will log an order if I order in the store but not let me order ahead even though the location and app are specifically designed to do so. It just says “Order ahead not available” in a little black letters inside a pale yellow bubble just above the name of the location. It says that at all the locations I look up. Even though I’ve then physically gone to those locations and they don’t know why it says that because they are taking those orders. So I ordered in the store. I did that twice. The second time even the in app Starbucks card loaded with money didn’t work properly and I had to pay with cash. I have the most recent version. I deleted and redownloaded. I contacted Starbucks through your help contact link and you never got back. Real breakdown of customer service. Going to take my money elsewhere..BlkjklVersion: 6.15

Needs to provide status of your current mobile order.First time user of the app, so take this for what its worth but no where in the app could I find the status of my current order. Under “Orders”, my current order showed up as the top most order but no status. It looked no different than orders placed last week or weeks before. No status. Why is this important? When I got inside the store, the pickup area was somewhat chaotic. There’s no line, just a bunch of ppl hovering around the pickup area, and some people waiting patiently on one the “wait here” floor stickers. So what should I do? Well, had I known the status of my order, I at least could make an educated decision to either wait on one of the floor dots, or hustle my way up to the counter to ask for my order. I am not a confrontational person so having to do anything to even appear to be “cutting the wait line” is never something I want to do. But in this experience at the store, I was faced with having to make that decision because I was completely in the dark about whether my order was ready to pick up or not. If the status of an order is indeed available in the app, then please make it more user friendly, and obvious, to get to..Sf007Version: 6.0

PreorderThis is the second time in 2 weeks time was wasted doing a app preorder. 2 weeks ago I ordered only to get there and the door was locked. After getting back in my car I watched other people stabd at the door and and employee brought them their app order. At this point i was sandwiched between cars and had to wait in he long drove through line. I get last minute changes as I was informed they had just turned off their pre order. But either wait until mobile orders are picked up before locking the door or designate and employee to bring them out as to not just serve certain customers. Waiting in the long line just defeats the purpose of the mobile order. May as well just order at the window since I have to go through it. Today I place another order. Get there and again cant get it. Another very lengthy line. I had to just call and have my order cancelled as I did not have the extra time to sit and wait and get my “cold” order. The same applies here. Just trun off the mobile order as having to wait in th line again defeats its purpose. If people knew they had to wait in the line such as the length of starbucks they would probably accommodate their time to do so. Very frustrated as I just reloaded my card to realize now that I would rather not spend the money here..5k in 8Version: 6.2.1

Not Worth PriceI’ve been a really happy customer for 20 years and used to love their lattes and customer service. In recent years, the quality of their product has gone downhill while the price has gone up a lot! It’s not consistent like it used to be. I actually get anxiety because I don’t know if they are going to get my order right. The company is more concerned about being woke than having satisfied customers. There were several times that they forgot to give me toppings when I ordered an oatmeal and I think the drinks have gotten especially screwed up since they started adding olive oil to some of their lattes. I feel like the oil never fully washes off from the equipment and my simple oat milk latte with brown sugar syrup ends up tasting really strange like plastic sometimes. That happened to me today and my latte is not drinkable. I used my 200 points to get it but this drink would’ve cost more than $8!! At least have a consistently good product if you’re going to have such astronomically high prices!!! You can buy a better latte elsewhere for a couple dollars less! I’ve been going to Starbucks a lot less frequently than I used to. The only thing they have going for them now is convenience..Loo Loo KazooVersion: 6.80

Worst App EverI would give it zero stars if I could. I tried to add a giftcard for a friend to order online since she didn’t have the app. It took us 20 minutes to figure out how to get the card on because it forces you to create an account just to use a giftcard. After finally loading the card it would not let me load it without putting my debit card in. So I did, then it decided to pull $25 from my account and gave no option to undo it, or notification of what it was doing. It was completely unclear on the fact that it was going to do so. The app is difficult to navigate and is basically a money trap. I tried to take her giftcard off so it didn’t accidentally get used and it ended up just transferring it to a different card on the app and taking the money off of her card. Don’t waste your time. It will steal your money. Edit: now I’m trying to change my email and password and there’s no option to. When I looked it up there’s only something saying to click on “my account” then “settings”. Neither of those are available options. So now I’m stuck with my friends account on my phone because she mistyped her email address and she can’t change it or log in. You would think for being from such a big company they would have an app that actually works..DuckieDuck17Version: 5.19.1

Pretty good, however...Pretty good app overall however these past few days I am not able to see my gold account star count at all and rewards accrued anymore for some reason and I’ve been all over the app to try to find it. Already tried uninstalling it and reinstalling it but no luck. Once this if fixed I will gladly change my star rating. Also another quick suggestion would be, as of late in my case (and I’m sure I’m not the only one), I’ve noticed that stores sell out of certain items faster so when you mobile order something sometimes you get to the store to pick up and they’re out and most of the time they don’t even ask you what else more you may want until you ask them about it. Yes, I get most stores are insanely packed and baristas are overwhelmed but to avoid this issue and also help the barista then perhaps the app should give you an alternate food option in case what you ordered food wise sells out during the mobile order process so then that way the barista doesn’t have to wait until you arrive for your order to ask you what else you may want and try to keep track of something like that while customers keep rolling in, again just a friendly suggestion..Damir GonzalezVersion: 5.2.1

Disgusting companyWith the news that Starbucks is now choosing not to offer the same medical resources to unionized employees as it does the rest of it’s work force, Starbucks becomes one of the worst companies for their workforce in the history of America. I will never set foot in one again. Only a group of truly despicable human beings could make that kind of decision. The people who run Starbucks are not just greedy, they are morally bankrupt animals. The board of directors of Starbucks are sub-human scum. I hope more people visit delicious local coffee chains. Starbucks is overpriced and union busters. Update: Used to go to Starbucks every day. Have not been in months because of Starbucks continued illegal union busting. Just today 7 Starbucks employees who were fired for unionizing were found to be illegally fired and a judge ordered them reinstated. Starbucks used to be a good company for their employees. Now they are the poster child for employee abuse in America!!! There are probably many local delicious coffee shops in your area, Starbucks needs to go. Update 2: just spoke with Starbucks cust support about this and they just blatantly started slandering the union organizers in their response. Make no mistake: Starbucks is all in on oppressing their workers and keeping them radically underpaid..Miki1986Version: 6.28

Needs improvementThey need a better system for this app. When it works, it’s great, but if the Starbucks you’re ordering from doesn’t have an item you ordered via mobile, it’s like pulling teeth. Placed a mobile order, prep time 2-5 minutes. Waited and waited; checked again, prep time: soon. After close to 15 minutes of waiting, I finally left work and went in to Starbucks. My order was nowhere on the counter and everyone else was getting their orders. Finally after a few minutes of standing there, a guy approached me to let me know they didn’t have my sandwich and asked if I wanted anything else. I said no, I just wanted to be refunded. He said ok and walked away. Still was waiting for my drink. After another few minutes of waiting, I finally asked the girl making drinks if mine was going to be ready anytime soon as I had been waiting a while. She said oh, it’s right here but I was waiting for your sandwich. I said they were out of it and the guy was refunding me. She gave me my drink (which was now lukewarm, if that) and said I’d have to go to the register for the refund. I then had to stand in line and wait for the refund. Very, very inconvenient for someone stepping out from work to pick up an order..Grace316johnVersion: 5.1

False AdvertisingYears ago when I first downloaded the app it worked without issues. In current times they don’t let me collect stars which they advertise all over in the app and in the terms and conditions that you are to earn 2 stars for every dollar spent when buying through the app using your virtual Starbucks card. I go to Starbucks 3-4 times per week and I never earn these stars. I called customer service two days ago and they told me that I have to have an actual Starbucks Gift Card to earn stars. She then told me that even though I’ve been using the app that I’d have to send her all of my receipts from the past 3 months in order for her to give me my stars. This is insane when she can clearly see on her screen my transaction history. She spoke to her supervisor and they said I should start earning stars. We’ll here we are still in the same situation as when I called two days ago. I would like to know why I cannot participate in Starbucks star program. I’ve had the app for years, I load my card virtually as required, and I buy from their stores almost daily, but for some unknown reason I’m not good enough for their star program in which they advertise. It’s discriminatory at best..The OG Super DaveVersion: 6.36

Hate the appIt has created a group (not all) of people coming to Starbucks that feel they are “special” and do not have to play by the rules. They are too lazy or unorganized to wake early enough to leave time to get their coffee. They inconsiderately park their vehicles in the isle of the parking lot or the handicapped spots while they go inside to retrieve their order. Insultingly Starbucks employee’s then tend to neglect customers within the store. Talking to employees it seems Starbucks is not too concerned about their customers as so many times they miss the mark on customer satisfaction. 1. How do you run out of stir sticks? 2. How do you run out of sugar? ( a store can’t borrow from another store?) 3. How do you not have coffee brewed? 4. Opening a Starbucks with a unsuitably small parking lot ( trapped in your car by drive thru line,Kenosha,Wi 39th ave /75th st). Don’t get me wrong, I love “Starbucks” coffee. From my house in Tonopah Az. I drive 39 miles on way to a real free standing Starbucks to get my morning coffee everyday. (Starbucks inside a grocery tend to disappoint) I just wish they would make getting my first cup of morning coffee less frustrating ! (Many other customers feel the same)..#Skippy54Version: 5.13.1

Auto reload took my last $10Yeah. Newish to the app, I wanted to order ahead with a gift card. I noticed the auto reload and went to my card in the app, changed it to “off” on auto reload. Hit save, said my changes were saved. Went back to my cart and said that auto reload was still on for $25… so I clicked $10 just to be safe, as I literally had just enough on my gift card to buy one drink and I didn’t want it to charge my card $25 and overdraft. Mind you, I’m assuming there’s no way my card will be charged, bc I clicked off auto reload... right?? I pay and place my order, and what do you know- my debit card was charged $10 auto reload to the Starbucks app. Literally left me with a $1 to my name for 4 days. The only reason I got the drink was because it was FREE FROM A GIFT CARD. Also… Tried to order from the app again today and use my debit card- could not get auto reload off. I get Starbucks once a week at most- and I do not want the auto reload on. I cannot figure out how to turn it off. App developers- please, for the love of god- make the auto reload option more accessible and understandable. Brand transparency is lacking here- I will no longer be using the app until this is fixed..AxolotylxoxVersion: 6.74

RestroomsI’m totally happy with the wonderful people who work at every Starbucks store I visit, which is almost every single day, often more than once. I love all the drinks and much of the food, although one at a time you have removed all my favorites, and the healthiest, foods from your menus. What I’m really disappointed with right now is the store on John St. in Salinas, and any other store that does not allow customers to use their restrooms. This is so inhuman, for any public place to deny this basic need. But if I’m spending sometimes $100 in a week at your place of business, and you are selling food and drinks, the least you can do is provide a place where your customers can wash their hands and freshen up. And your employees should not have to be turning away people like me who are desperately pleading with them to allow this basic human need. Go find a gas station?! But first stand here and wait five or 10 minutes for us to make your $6 cup of coffee. I will not be back to that store, and I feel sorry for the people who work there. And the people relieving themselves out by the trash cans because they can’t make it to a gas station. Please fix this. I’m the one out here always sticking up for Starbucks..Linda Haaf HobsonVersion: 6.42

Wish I could give 0 starsUnable to login to app Always errors.BuyBBM.comVersion: 4.4.2

Can’t login with Canadian Starbucks accountApp does not allow me to use my Canadian Starbucks account. The login credentials are correct since they work with the web app at app.starbucks.ca. My iTunes account is set to the correct country. I suspect the app submitted to the app store is trying to login to the wrong region..OWazirVersion: 5.6

Do not download it if you are from CanadaI download the app and sign up starbucks for the first time in my life, i charged $20 in it and later realized i charged $20 USD instead and it can only be use at US, no option to refund or change it back to the right country, and why tf is US starbucks app doing at the Canadian App store?.NgTonLumVersion: 5.6

They supporting killing children and innocent peoples at PalestineSince they announced that they support Israel who kills children and bomb hospitals and innocents people ,be human and remember that any penny you pay for them ,your hands are covered with blood.He jam vxzdfhjVersion: 6.58

Boycott!!!!Boycott Starbucks.ZtuiycuoVersion: 6.58

Signs me out and won’t recognize loginI’ve updated my password on the website but it won’t recognize it in the app. Whenever this happens it takes weeks to sort it. Then I stay logged in until it decides to randomly log me out, lock me out, and stop recognizing my very valid and current password. Aggravating. My money is in there..MelanieBcVersion: 5.0

I wish I could give 0Immoral company, dont waste your money.WemokVersion: 6.58

IgnorantIgnorant and racist establishment, will never buy from there again.No10927Version: 6.58

Suing their own union and workers.Starbucks supports the colonization and war against indigenous Palestinians. I will be getting my money back and investing it into local coffee shops.JC Pink MelodyVersion: 6.59

👎👎👎👎Starbucks supports genocide..HshahajajkanamVersion: 6.61

Morals MatterWill be taking my business elsewhere and will not be using this app or ever buying from Starbucks again..MmariiammVersion: 6.59

A company that supports g*nocideUnethical. Evil. Overpriced. Do better..LemnopinkVersion: 6.59

Deleting for human rightsStarbucks does not care about its workers or about human rights Deleting the app and avoiding Starbucks until this is rectified.Cool GuttyuiVersion: 6.61

App that supports genocideUnacceptable. Uninstalled after redeeming my funds so they can’t profit off them..Em.gbVersion: 6.61

Starbucks sucksBoycott starbucks 👍.JudginguVersion: 6.61

Supports GenocideI deleted the app and will never buy Starbucks again. This corporation supports genocide..AceanisaVersion: 6.61

Wont be funding a genocide w my moneySorry💋.YS102928374765Version: 6.61

Better dead then drinking a late that pays for genocideTerrible unions representation. Terrible support of Israel. Terrible organization made using the blood of anyone beneath it..Ok boomer hoursVersion: 6.60

You f..ed around and found outNever spend a dime on a GEN O CIDE supporter again, NEVER #boycott #freepalestine #palestine #standwithpalestine.Am1ndesignVersion: 6.62.2

Genocide SupporterGrab a coffee with a side of genocide.GassbeVersion: 6.61

Supports GenocideNo thanks genocide supporter.SpoodeenaVersion: 6.61

Supports GenocideYou made a public announcement saying you do not stand with your union who support Palestine and have been actively trying to silence them..DemonChild🍉Version: 6.61

🍉🍉.Peachs0007Version: 6.61

Delete accountNone of my business is yours anymore. Starbucks supports genocide..JackavryVersion: 6.60

TerribleOverpriced coffee that finds genocide. 0/10 will never again recommend..DippyKVersion: 6.60

Genocide supportersStarbucks supports genocide!!.Asalman998Version: 6.60

Cancelling ordersThere should be an option to cancel orders. There have been a few times where I ordered at a wrong Starbucks because the app auto selects the last store you were close to when you opened the app. I want to be able to cancel the order and reorder at a different starbucks..JanieR0989Version: 6.57

This app sucksThe app won’t let me log in or do mobile orders! spent hours talking to customer service and i still can’t log in! mobile orders work on websites and other people’s phones but not for me.Mee8421Version: 6.57

Doesn’t work as well as it used toOver the past two months I’ve noticed how frequently the app is unable to process a mobile order, with the following message: “Something went wrong on our end. Try later or choose another store” There are instances where I’ll select a different location and still have the same message pop-up too..Xenga5Version: 6.22

Placing ordersI accidentally placed an order and you cannot cancel it !!! Starbucks just stole 20$ out of my pocket do not recommend.HerkeodheeeVersion: 5.11.1

PalestineI use to order Starbucks every week. I’ll never come back here again. Free palestine 🍉.12349/0&;!;@&,Version: 6.62

Removed appBoycotting for supporting genocide.NorazaynVersion: 6.61

🇵🇸🇵🇸🇵🇸🇵🇸Not supporting a company that supports the offing of thousands of innocent humans 🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸.1a2b3c........Version: 6.61

Unable to log inI can only log in on the website but not the app. Very frustrating!.QuentindrglVersion: 6.68

No Blood Coffee Thanks!Funds Genocide!!!.Ajp1nycVersion: 6.61

Supports genocideYall and Shultz can kick rocks.Rojin Rosario SurreahVersion: 6.61

HorribleThey support genocide 👎🏻👎🏻👎🏻.Chickens bellsVersion: 6.61

Been my favourite for yearsBut I don’t support brands that support gen-o-cide.Albab SaifiVersion: 6.61

Israel supportedWon’t be going back to Starbucks until their support of Israel is dissolved.HejdxnsknsjxdowVersion: 6.60

STARBUCKS IS SUPPORTING THE GENOCIDE IN PALESTINEBeing a customer all my life. I will make sure to never support business that supports the Genocide in Palestine. Deleted all my data and removed the app from all mine and my family devices..MwsheikhVersion: 6.60

XBoycotter starbucks.NourituureeVersion: 6.60

Supports GenocideAs the title says.GothicGxreVersion: 6.60

OverratedThey silenced the union that supported Palestine. They’re on the side of the genociders..Samantha MorsenVersion: 6.60

AwfulI cannot purchase from a company that supports the unaliving of innocent children and civilians. Shame on them and shame on you if you continue to purchase from them..FreefalastienVersion: 6.60

Fk Starbucks. Free Palestine.Fk Starbucks. Free Palestine..Zo.os1028Version: 6.60

StopBoycotting and deleting app for choosing to support murderers.MiaMercyVersion: 6.59

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