Zillow Rentals Customer Service

Zillow Rentals Positive Reviews

Quick to rent and helpful customer serviceI post my properties on Zillow. Both units were rented out in 3 days. Zillow’s applicants verification system helped us to match right applicants quickly. Encountered technical issues during posting as our properties were newly bought and some data was not synchronized. Called Zillow rental, a customer service guy named Danny is super knowledgeable and helpful, solved complicated issues in minutes. Their customer service does not only answer the phone, they help you to solve issues. As we left message in mailbox, a guy named Brad also called back to follow up. Whole team is very responsive..Xiaoyouyou88Version: 14.32.0

App is okay but needs a lot of improvementPros: - Able to draw search boundaries - Application process with partner was seamless. You’ll see your credit score and background check results instantly. Cons: - Doesn’t have option to “X” out homes that we’ve already evaluated and ruled out. - Search parameters constantly gets reset even though I’ve saved the search. As a result I get listings outside my search parameters, thinking that it meets my requirements, then to find it doesn’t. Very frustrating and a waste of my time. - Saved searches aren’t easily navigated on a desktop or iPhone. It’s a bit confusing. When I modify a search and want to save, it forces me to create a new saved search name when I want to overwrite the existence saved search. - Able to save your saved homes and share with partner. But somehow if my partner likes the same home I do, the saved home falls off my list but appears on his and vice versa. It’s confusing bc I swear I saved a home but it doesn’t show up on my list. Suggest for the app to indicate that the home is liked by both partners. - has a feature to let you tag what you like about a home (then automatically saves as favorite) but doesn’t allow you tag what you don’t like. Again, wish there’s an option to “X” out. It would be helpful when you’re reviewing 10s of homes weekly..Tokibunny1Version: 13.2.4

Mostly good, but—Zillow is my first go-to when I’m in the market. I will say that they once had a “HIDE” feature that you could use once you’ve reviewed a listing and decided it wasn’t for you. For some reason that feature seems to be gone, so using Zillow now mostly consists of me trying to figure out which listings are new and which I’ve already decided against. They need to bring that HIDE feature back. illow is my first go-to when I’m in the market. I will say that they once had a “HIDE” feature that you could use once you’ve reviewed a listing and decided it wasn’t for you. For some reason that feature seems to be gone, so using Zillow now mostly consists of me trying to figure out which listings are new and which I’ve already decided against. They need to bring that HIDE feature back..ImpatientGenXerVersion: 13.7.1

Great AppI use Zillow a lot to find rentals, as we move frequently. Usually it’s very helpful to be able to look at rentals using this app from another state. My only complaint is I recently applied through Zillow before we could even view a house, and they charged $29 per adult to complete the application, and it was not refundable. To charge $60 just to view a house that you may not rent is absurd. It allows you to utilize that application for a month, but in the area we were looking not many rentals were listed on Zillow. I think the fee should either be refundable if you do not move forward on the rental, or that it should not be charged until you do move forward on a rental. Other than this one compliant, it is a very useful app..KEF84Version: 12.4.2

Works Well at home & in fieldFairly good overall. Really has a great ease of use. you can see things in a tall list or on a map. New options suggested: please add an actual button that would help us go to driving directions from the address. It took me a while to find that hidden navigation. I would ask that when you’re looking at a map of all the homes, but there’s an option to add or show where you are currently on the map. I would also ask if we could sort saved homes by city, list view by street name, or distance ti a school or work location (commute)..Ds_onRoadVersion: 16.40.0

Decent app butI think Zillow is a decent app, is easy to use and you can get a lot of information from the listings. But, as soon as I tried contacting one of the properties listed, my number somehow got shared. When I say shared I mean I’ve been getting tons of calls of random unknown number offering me services about life protection and computer protection and insurance and who knows what else. It means the app allows your information to be shared to third party users and that is NOT acceptable. I’ve been getting 10+ calls a day, I keep blocking these numbers yet they still call from different numbers and is incredibly annoying. I wish Zillow would be more trusting in this sense, I will NOT use this app to contact the properties any longer, I will find another way..Agni5Version: 11.0.18

How great is this App?This app is works very well in many ways! But what do i mean by many ways? I was looking for house for rents, and i stumbled upon this app Zillow & wow! I was amazed on how well this really worked. One of the top main reasons i would choose these apps is because unlike other sites, this one actually isn't a scam due to their verification system & ever since then we've never had trouble going on a mission for a perfect house. You also have the ability to sell houses too! which it also makes it easier for real estate owners, 5/5 app huge recommendation..SGNelson!Version: 16.68.1

Okay to startThis app is okay to start with, but there’s a lot of annoyances. I absolutely hate that you can’t sort by specifically cat/dog. Just “allow pets” so now I get all these alerts for these beautiful places and they only allow dogs or they only allow cats. So annoying and it seems like an easy fix that other rental apps have mastered. It’s also a pain that apartments that don’t have any available units are allowed to stay up. They shouldn’t be allowed. The last annoyance is how you cannot delete all places you’ve seen and are not interested in. I’m assuming it’s because they’re sponsored, but there’s gotta be a way to allow ads that doesn’t show up on your list. I filter for a $1600 place and see places for $2300 because they’re sponsored? Pain..KarihfyenhfnfVersion: 11.1.14

Deanna Sylva - Broker who CaresI have had several positive experiences with Ms. Deanna Sylva. Deanna acted as my real estate broker many times. Deanna is a hard-working, honest Broker who cares deeply that her clients are happy. Deanna is honest and trustworthy. She does not show you property (apartments, condos, or houses,) unless they are up to your standard. Deanna really cares about her clients and wants them to be comfortable in their dwelling. She keeps abreast of her profession by going to seminars and conferences. Deanna knows an abundance about real estate and real estate law. I recommend Ms. Deanna completely and without reservation. Joanne C’.SkepticABCVersion: 16.93.0

Incorrect credit scores reflected on applicationThe same old story, can’t reach them and no one responds. I am a former property manager using the app for the first time as a renter and very disappointed. After getting scammed by a fake property manager from a Zillow ad, my credit score crashed. After working on recovering from that for 2 months, got it back to where is was before the Zillow scam. Ran another application today and it was EXACTLY the same from months prior!!!! Just wasted $35 for the application, but even more frustrating I’ll probably lose another rental thanks to their inept business. And this company is supposed to be the industry standard?l.DaisyJune72Version: 16.95.0

Please Add the Ability to Save Apartment Complexes!What makes the Zillow app stand out from other apartment hunting apps is the ability to add another person to your search, and the ability to mark saved listings with different tags. This makes coordinating with your search partner so much easier. And the tags are super helpful for deciding between your favorites. Only issue is that there are listings for apartment complexes that have multiple units posted, but there isn’t a way to save them to your list. So half the listings I’m interested in I can’t even keep track of. Would love to see this feature added in the future!.Kaylee-ChristineVersion: 15.29.0

IIt’s a pretty good app, I like that I can see more homes compared to other apps that are similar. A feature I did not notice is that you can also message on the app itself instead of having to rely on email only. They should have a better requirement when it comes to pictures of the home. I’ve seen pictures of pictures which makes it hard to see since the picture comes out fuzzy. The realtors don’t always want to communicate through the app, which does make it hard to get a clear schedule for a tour. But overall I do recommend the app to anyone looking for a new place..BebaMPCVersion: 16.52.0

Overall decent appPretty good app although the filter doesn’t work a lot of the times and I get results not even close to my criteria. My biggest gripe is the map functionality with google maps. I like to see the street view of the neighborhood but EVERY single time it sends you to the alley view versus the front of the property forcing you to keep scrolling around the block to see the front. It’s really annoying and forces me to just go straight to google maps and put the address in myself, which brings you directly to the front. Some kind of technology glitch needs to be fixed..MgooglesVersion: 11.0.18

Easy to useThis app is incredibly helpful and takes a lot of stress off from looking for rentals yourself. Zillow Rentals is very easy to use and has great and helpful filters to help narrow down what your looking for. I personally love the map because it gives you the property pricing and location in the same tab. This is definitely a great app would absolutely recommend to anyone looking to rent a house, apartment, lot of land, etc. and if your looking for buying houses or properties I would also recommend There other app!.DiBattista AVersion: 12.3.3

I like Zillow rentals app but there are a couple of things that were problematic and need to happenI like this App. A couple things that were problematic and need to happen 1. Accurate square footage and pricing for renting an Apartment, house and or condo. I had to see what the actual renting prices are from google because some of them were not right. 2. An option of what kind of place you want to live in. Rustic, suburban, for one of the filters 3. Safety ratings of each area and location that are accurate and legit. I would like to find a place to live in that is safe and I know it’s safe. 4. An option if you would like a big backyard or small as one of the filters as well 5. What the rental deposit is and how much it is. 6. Make sure the house, etc are actually for rent because some of them are no longer in the market but Zillow is behind..Abbydoo4!Version: 12.0.8

Great to look but not great if you have petsLove looking through and seeing what apartments and homes are available, cause eventually I wanna move but I keep getting ads for the house that doesn’t allow pets but in my settings I have it made so I can find places that allow pets so why do yall keep showing me places that don’t even match my filter, all the ones it does show me to allow pets only allow animals 10lbs or smaller, my dog is 80+lbs so don’t count on this app for find places that allow bigger dogs (even though they have it as a filter setting, you should fix that Zillow).ToastedcrowVersion: 16.88.0

Yes Siree! My go to!My Hubby is in the Oil Field. 4 States 6 years. Zillow never lets us down with must up to date listings, and the format and information is outstanding. You can choose carefully how you want your notifications so that you won’t miss anything as well as hiding them until you have time to get a good look at what Zillow has sent. All in all, I have found the site reliable and would recommend it to anyone who asked for a recommendation..JustInCase6@359Version: 14.14.0

So easy to use!!!This app is awesome! Incredibly easy to figure out and maneuver through! And I love the comfort in knowing there are not as many, if any at all, scammers on here! I’ve yet to come across any! On Craigslist that’s all you find! As if moving isn’t stressful enough!!! But Zillow makes it so much easier and a lot less stressful on the end of looking! Thanks for making the app so easy and I absolutely love the “draw” feature!!!!! Makes it so much easier to browse the area you actually want to look in!!!.KristinaMarie💜Version: 12.0.2

Recently Rented OptionI want to recommend putting another option of recently rented homes just the same as the recently sold option that you currently have. I feel this would help potential renters know the value of homes in areas, or making them aware of the market values. Also, would help investors see the values of potential homes they are looking to buy. This would also help management companies have better understanding of the market when listing the homes for rent as well. Other than this opinion, I love the app..Opinionatedlady29Version: 12.4.2

Stellar 🌟I’m a mobilized Army Reservist. About 50 days before my orders ended, I realized I was NOT going to get remobilization orders as I was told and I didn’t have a house/home for me, my wife and furkid to return. With this app and the unique information (though sometimes slightly out of date by a few days), I was able to plan, prepare and execute a flawless search and find THE right home for us. My plan was made excellent and aided by the Zillow app, resulting in success! Michael J Bacon.;lasd[98anpugVersion: 15.30.0

App works great.Yes the app works fine and is quite functional. Actually contacting anyone in regards to inquire about any rental properties is a joke. At that end of app your left to the whims of whoever listed the property, which is usually some aloof real estate agent. As I understand it, the rental industry is struggling, with a glut of properties and no one to fill them. You wouldn’t know it as most people and property managers who do list on Zillow are extremely cavalier about the whole thing. I guess they can keep there empty spaces that are costing someone somewhere an income loss. Better to live in a tent under an overpass I suppose. Special thanks to the Zillow team..AmongthetallVersion: 13.0.6

Good app but...Works well and I like it. However, if you are actually using it for its intended purpose of finding a place to live, I have found the brokers placing listings on Zillow are very bad about replying to inquiries through the app. In many cases now, I've received no reply at all to my inquiry. I would estimate the overall response rate is on the order of 50-60%. Considering I've filled my "renter's profile" with a good deal of info including my real name and number, this low response is especially frustrating. Not sure there's much Zillow can do about this, but it definitely diminishes the value of the app..Cleveland Jr.Version: 10.5.9

CommentsRather than being able to say within “x” amount of miles, it would be more convenient to say within “x” amount of miles in a certain direction without having to draw your own custom area. Also it would be amazing to have a filter that eliminates properties that exclude certain types of breeds (bully/“aggressive” breeds in particular) rather than a filter that only states what size of dogs. Even with these suggestions, the app is very helpful, but has room for improvement..JossniceVersion: 16.59.0

Pet SearchOverall this is a great app, but one thing that really makes it frustrating when looking for a place is the “pets allowed” section. If Zillow is going to allow the lister to specify between cats, small dogs, and large dogs, I think the person searching for a place on Zillow should also be able to specify between those (choosing one or more). I have a medium to large dog and when I put that I want a pet friendly place it’s annoying to have to manually filter between the “cat” & “small dog” homes that I can’t get..Southernbelle5190Version: 12.0.8

Good app to find, but really bad at contacting sellersThe map view is a great too to discover listings. The biggest issue is that once you find a listing and contact the seller, the app literally doesn’t keep track of the fact that you contacted the seller. At the very least they should build a simple chat feature that the sellers and buyers using the Zillow app can use to communicate. I’d pay like $5 a month to subscribe to Zillow then. Right now it’s literally an app to discover and save places. Wish there was an easy way to communicate as well. Would take the experience to another level..Yash-kobeVersion: 14.14.0

Go to app for move searchesZillow offers the most valued service by providing all levels of consideration with a user friendly site my kids can use! Searching for a new home is stressful but they provide the ability of making it a family selection process. I love that! Suggestion to Zillow - create a share folder so that when searching and selecting favorites everyone included in your folder sees what one another’s favorites are. Also provide the ability to select their favorite part of the home. This would also give the owner an understanding of appeal..StayinyurlaneVersion: 13.7.1

SearchingI like this app but when I search I find myself looking at the same houses again and again. Zillow REALLY needs a feature to allow me to hide homes that I know are not right for me. Also when I have looked at a home keep the icon light purple so I know I have looked at it. A lot of time you turn icons for houses dark again which means it is impossible to distinguish houses that I have looked at from newly listed houses. It is a waste of time when I keep looking at houses that seem to be newly listed when they’re not..BicesVersion: 12.0.8

Renter experience needs loveDespite installing only the renter app, I receive push notifications for homes for sale, but that’s the least of my concerns. There are filters made available that are crucial to weeding through the available rentals, but property managers and home owners aren’t using them. As a result, selecting “single story homes” will net zero rentals, which is not accurate. It’s also impossible to filter between garage sizes, leaving us to search based on analyzing images or reaching out to the owner and wasting time for both of us..Ephelan_Version: 16.98.0

No metro stations shown on mapThe app is pretty good; but in the city it is important to know your proximity to the metro stations when choosing where to live. The app doesn’t have an option for showing the metro stations on the map. As a result, I have to switch back and forth between apps to figure out where an apartment is in relation to the metro stations. This is beyond exhausting. For that, 3 stars. Integrate the metro stations on your map before I finish apartment shopping and I’ll change to 5 stars. I’m so surprised this wasn’t a primary feature when this app was designed..AllThePointsVersion: 12.0.8

App doesn’t seem to behave as a standalone resource :(The app needs more personalization features. I should be able to tweak any and all aspects of my profile from the app. I can’t check messages I have with prospective landlords without using a browser version. If these features currently exist within the app, there is no educational resource on how to access them. Why should I have to access a browser or separate device to be able to take advantage of all features Zillow has to offer?.EgerriorVersion: 15.30.0

GoodFine.Theend8093019181Version: 13.7.1

Rental app with mapI like this app. It lets me search by Zip code and has a map. I can also filter results. Smooth interface..RyanWaterlooVersion: 3.0

Long term days on ZillowSuper annoying that Zillow lists rentals for hundreds and hundreds of days without requiring these rentals to remove their listings. These are clearing vacation rentals, most of which have limited to no availability..MikeywestsideVersion: 12.4.2

Great app and siteThe only reason I didn’t give a five star rating was the inability for me to fully complete my profile or add detail to the profile..Freedom48Version: 11.0.18

Well thought applicationWorks great, the user flow is well thought. Well done..MimifashionistaVersion: 2.6.18

Great appMoving to Houston in a few months and love this app for searching. Very up to date listings and easy to use..Live.and.die.in.LAVersion: 1.4.43

Would get five stars if......it didn't grab and leave up old listings from third-parties without those parties' consent. More than a couple listings have turned out to be rented out already and agents have hung up on me when I mentioned Zillow..AcchaladkaVersion: 2.2.2078

Great app for locating a good location.Would live to have more options for finding exact likes.DammnnngurlVersion: 2.2.2078

Super usefulReally helpful app. Like Craigslist but with many more options..KennyB6Version: 1.3

Great appMade apartment and condo hunting easy! A must have for anyone looking for a place!.MackenbVersion: 1.3

Finding a place to rent in New YorkThis app was extremely helpful in finding a plce to rent in NY, NY. Very easy to use and great filters. A couple of suggestions would be to post the number of hours on the site - in particular, for a very competitive market such as New York..Kimball579Version: 1.3

GreatIt's just fantastic..Mani-24Version: 1.2

US-onlyThe Zillow app has a nice interface and seems to be pretty slick. It would be quite helpful in finding a new place, were I in the right country. Seeing as I'm in Canada and not moving to the States, the app is a disappointment, as it will offer no utility to me at all. I'm surprised Apple doesn't properly filter for this kind of stuff..MrhoggVersion: 1.2

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 2026.41.0

Zillow Rentals Negative Reviews

Horrible Customer ServicePreviously I used Zillow to help manage my rental properties until recently when my account was suspended when a scammer reported my account and zillow took the side of the scammer. The scammer attached an obviously fraudulent document from the VA claiming to be a disabled Vet. As a disabled vet myself, I easily picked up on inconsistencies in their form that made me suspicious (ie, no VA waterpark, the VA seal was in black and white, the use of “we find you…”, and lastly the pay amount was not consistent with the amounts from the VA website, etc). Next, was the then bank statement. The bank statement had three laughable entries and thats it, the next document was their bank statement. The bank statement had three entries and thats it… then finally the credit report of the individual had a statement that “my identity had been stolen on 11/15 and please reach out xxx-xxx-xxxx to verify any credit applications.” The number was different than the number on the zillow application and I reached out to the guy and he confirmed he did not make the application. At this point, I denied the application and called out the guy as a scammer to which he reported my account. When I protested Zillow’s customer service they laughed at me and said I violated the fair housing act… are you serious? Where in the fair housing act does it protect someone who stole someone’s identity and is using fraudulent documents?.GrindmygearspleaseVersion: 16.63.1

Worse than WorthlessThis app offers no suggestions even after inputting all the information it asks for. When doing a search it shows all properties that are outside of the set parameters, none or extremely few within parameters. Half of the possible details to most listings say “contact manager.” Seriously? If you mean “no pets” just state “no pets” and stop wasting my time!!! By the way, about a third of the time when the listing says “cats, small dogs, large dogs” what they mean is “no cats.” Again state what you mean to begin with! Contacting a property only gets a response about one out of twenty times, and then it is just an automated response that doesn’t answer your query. A few just direct you to another website that makes you look through 50 more rentals that don’t fit your needs and the answer to your question about the one property still isn’t available if you can even find the property you were asking about. Most properties listed are already off market but haven’t been updated. Others go off market within an hour of the listing going up (who can view a property, apply and be approved that quickly????). There should be a way to remove listings that the user has already ruled out for whatever reason, so those same properties don’t keep popping back up. This app has just added to my frustration and wasted 3 weeks of my house-hunting time..Devil's WifeVersion: 13.7.1

TerribleI find this app to be quite ineffective. When you request to view apartments, there is often no response from realtors. Recently, I finally had someone reach out, made an appointment to see two apartments. He didn't have a realtor card after I had asked for It he texted me back saying he will send one when he gets to the office. Hours later he sends me a photo of the broker he worked for. Then, he sent me an application for the wrong apartment and asked for documents such as a picture of my Social Security card, which I found unusual since I’ve never been asked for that before. It felt like this was a scam because this person didn't have the proper credentials. Please be cautious about who contacts you. Ensure they are legitimate realtors before sending any documents. I had a bad feeling about this situation, and when I confronted him, he simply said he understood and left it at that, even though I was genuinely interested in the apartment. He also mentioned that I could pay $500 to lock in the apartment, which would prevent others from viewing it, and that if my application was denied, the $500 would be refunded. This was a major red flag for me..Kim040392Version: 16.83.0

I’m not sure what they changed but I hate itI’m probably going to sound crazy but bare with me! I’ve used this app to find every apartment I’ve ever rented and it has always been so reliable and amazing but recently I’ve needed to relocate for work and it’s become a whole new app! I’m not sure if it’s because I’m looking in a new state or what the issue is but now the prices aren’t accurate, you have to basically jump through hoops just to apply to rent an apartment and the links don’t take you to the leasing agency websites like they used to. Most properties don’t even have an option to be saved, so good luck remembering what you liked vs what you don’t. It might just be how leasing agencies have their pages set up in different areas but I still have to deduct points for how off the pricing is - if an apartment is $895 a month don’t have it listed as $705, it’s not rocket science! I wish the Zillow app worked all over the country the way it used to work when I first discovered it looking for an apartment in my little college town..JgamblianVersion: 14.14.0

Has gotten almost completely uselessZillow recently has gone downhill. You can't filter Saved Homes in the Zillow Rentals app- the only filter option is for 'rentals', which is dumb, because it's already the app for rentals. You can add tags, but can't do a search for them in your Saved homes or anywhere else, so that's a useless feature. And recently,Zillow has added non-sensical tags to listings, like 'cozy vinyl' (what does that even mean), or 'warm gas fireplace'( as opposed to all those cold gas fireplaces?), or 'post offices' (it has nothing to do with the listing, and who is looking for a place near a post office?); I doubt that many realtors are that incompetent, so it seems to be AI generated garbage tags, which are distracting and useless. Zillow tags used to tell you how long ago a place was listed (useful info), but they're increasingly crowded out by garbage AI tags, which make the app nearly impossible to use for actually finding a place. Make it stop. Seriously, you're destroying the purpose of the app..EfemmeraVersion: 16.77.1

They take your money only to raise the rentI recently started using this app to look for an apartment. I thought I was tripping when a place that I looked at seem to have increased in price after I originally paid for an application to see the property. I sense then started screenshotting properties as soon as they get emailed to me. I am now certain that they are increasing the rent after they’ve received x amount of applications / contacts. It’s almost as if they realized they priced a property too low, and then raise it once they received so many applications / contacts. They use specially wording that implies that you will see the property once you fill out an application, which you have to pay for. So you’re being forced to pay for this, to see that. And most of the properties don’t even get back to you or confirm if times you’ve scheduled to see a properties work for them. Since then, I’ve filed claims through my credit card company..UBreakIt iRepairItVersion: 16.78.0

Absolutely ridiculous to useAbsolutely ridiculous that you can’t go back and edit anything in an application. Ridiculous that you cannot apply from the website to save your life you have to use the application and then the application doesn’t let you edit your application even before you submit it. Ridiculous that even though I can see my Experian credit report on my Experian app Zillow refuses to pull me in Experian file. If there was a way to actually talk to person and Zillow I might actually get something done but you can’t just like you can’t talk to a physical person at experience evidently either even though the one company tells you to talk to the other company and vice versa to resolve this problem but there is not a human solar alive at either one of these companies I swear..Jmfunk81Version: 15.35.0

Sticky appI have to use Zillow to rent my apartment because it’s popular but I hate using Zillow. They forced me to have all communications through their inner face which is inconvenient and intrusive. They block me at every turn from talking with customers and emailing them directly. I get lots of useless inquiries because they make it so easy for people to click a button and ask for an application and ask for information instead of calling me or actually seeing the apartment. And when I get emails and click on them to reply it won’t automatically open the app but goes to the website and forces me to login again and again and again..Pdx_biker9Version: 14.32.0

Zillow. Chill out.5 stars for the app itself, but good lord the pop ups to force this app into your life. Enable notifications. Like a property? Enable notifications. Like this app? Rate it. Think about the app for 3 seconds? Enable notifications. Like the idea of living somewhere? Rate this app. Open the app? Enable, rate, location, rate, enable. “Do yOU LiKe Me!? CaN i DrOp iN wHeNevER I FeEl!? CaN I kNOw WhERe yOu aRe aLwAyS?!” Just. Chill out, Zillow. You’re coming off too needy. Just play it cool. If you’re concerned about my opinion of you, if you want to be able to let me know you’re here all the time, cool, we can feel however we like, but you don’t have to constantly force these needs on me like a clingy 16 year old on their first relationship..JubyadubyaVersion: 16.67.0

Poorly integrated, errant values.I tried moving my home from one Zillow account to another. I deleted the old account (for convenience purposes), but Zillow doesn’t actually delete it, so now I cannot claim my own home under my new account. Also, listing values are hit and miss. Zillow does not care about the amenities or quality of the builder/building materials, so high quality homes are undervalued while low quality homes are overvalued. How can neighboring homes have gone up a lot while ours has been stagnant for 18 years? We keep our home in top condition, fixing what needs it, and keeping it clean. It would be better not to have Zillow than have it be wrong all the time..Px374692Version: 11.0.18

Way too many email notificationsI am receiving several emails per day of “new” rental properties for a saved search. One, why not surprise to just one summarize that day’s or week’s new properties? Or at least give the user an option of frequency of emails? Second, almost all of these “new” listings are the same ones which are constantly repeatedly sent. Like most apps and websites, Zillow is greatly over estimating their importance to users by killing the user with way too much notifications. It’s like the early stages of dating someone who goes psycho by calling and texting every 5 minutes. The user ends up shutting down and those notifications become noise. STOP BEING SO INTRUSIVE..SendingOutAnSOSVersion: 11.0.18

Poor App for Prospective RentersAfter using this app for a week, I’m extremely disappointed. I foolishly signed up immediately for the Zillow “30-day Application and Background check” for $29. Maybe Zillow’s service will eventually be adopted for more landlords/property managers, but at least in the areas I searched it is not accepted. In fact, only one rental used this, an individual with a few rental properties. Unfortunately, it popped up on one of the first searches I did. At the time I thought it was a great service. (Once I saw the apartment, I realized it did not meet my needs.) It’s not used at all by any of the apartment complexes I searched in 6+ areas of the country. Does Zillow share this? No. Zillow ignores my attempts to contact them for a refund and instead sends me automated Emails that verge on Spam. And the rental listings themselves are not reliable; mostly outdated data. In a word: useless. Just use Zillow to get “comp” data. Everything else: use/waste your time at your own risk. And renter beware: bypass their online rental app no-service “service.”.SereneLiz56Version: 15.21.0

Makes apartment searching even harder...Save a place to look at later? When you look at the places later on the saved list, the listing it will contain pictures and address and NO OTHER INFORMATION. So if you go through and select the ones you like DONT USE THE ZILLO HEART BUTTON because it only remembers the pictures. Some apartments have different utilities, are furnished while others aren't, different parking spaces, garages, etc. Will you be able to compare these easily on the app? No. You can compare squ ft, pictures, and the addresses. Zillow is the kind of app for which you need pen and paper to organize the stuff because this is not a good user interface..LglwdzzVersion: 14.14.0

Warning scam !!Well I had long story, when my wife mistaken about this one rent 550 and (619) number are scam ! From CA state. If you had done message email and application this free fake and they wants your bank statement and things documents. That scam !!! Please be careful don’t fall scam and void scam. If you had done sent documents that probably they stolen your information things and a money if you done sent money. State CA had your info. No there real Rome GA office proof !! If they got your money from state CA. Be careful beware !! I’ve call cops and told cops about it. It herny Pillaes and 619 number “text” but I was notice Facebook page herny pastilles. That means beware scam void !! Like same lottery won scam long time ago. Please don’t do it !! Do not trust herny and Facebook page !!!.Stump2002Version: 13.2.8

Do not use unless you have great credit 700 or moreSo here is my experience so far, 9times out of 10 no one reaches out until Zillow asks you maybe a week later if they responded, when you say no that’s usually when they respond to you. Half the time the realtors just don’t even respond even if you call or text. And only one realtor was kind enough to say no you don’t qualify, everyone else ghost you. I’m sure the experience is different on your good credit. So anyone with like 640 credit or lower don’t bother, it’s been close to a month and I’ve only been to one apt tour. Use another app.Help you sve timeVersion: 16.67.0

Needs improvementCannot hide listings from a building. If you determine you do not want to live in an apartment building that regularly lists many new apartments, there is no way to filter those out. Only independent owners properties seem to be able to be filtered out. Also, every time I simply look at listings from large buildings, this app adds it to my favorites and then I have to remove the "heart". Not sure whether it's a bug or unethical marketing tactic. Finally, when reporting properties for false advertisement (say, doubling or tripling the square footage), zillow doesn't do anything about it..Ase reviewVersion: 16.98.2

Worst experience ever!At first the app worked great to find a rental property. The problem was once applied to a property and getting in contact with the landlord I was unable to receive my lease and Zillow “help” did absolutely nothing. Their response was to log out of my account and log back in and to create a Zillow rental management account that makes you list a rental property! I’m not the landlord I’m the renter that doesn’t make sense! To top it off there is no way to call and get the actual help you need in real time you have to email and ask for help that could take days to respond. I would leave zero stars if it was an option..MdtreeceVersion: 15.36.0

Another possible scamI have three adults and we paid for the background check however most of your listings would not allow for us to use the monthly background check we are each paying 45$ for. To top it off the state of Washington has made it nearly impossible to rent now because of covid had mucked up the whole show. So basically homelessness is ok and no one cares guess it be easier to pitch a tent in downtown since we can’t get into a place otherwise. We’ve already paid 1000s $$ in background checks cause every one wants that all mighty dollar and when people have no other choice its ok..Catra77Version: 16.82.0

No information on the houses?I don’t know if it’s a new bug or if anyone else has this problem, but I’m no longer able to scroll and read anything about any of the homes that are posted. It’s pretty stupid. I can save the property and I can see the price and how many bed/baths, sqft, and the address, but I can’t scroll down to read any information- it’s just blank. I have a new phone with a new service provider, but still the same problem. I’ve only had this problem for the passed couple of months, but it’s defeated the purpose in having the app. I basically save the houses I like, then later look them up on my laptop to read about them..KsndndiskVersion: 14.14.0

Disappointing in so many waysThis app closes randomly, sometimes every five minutes. At times, the property’s info will not display, and I am forced to have to reinstall the app so that it will work properly, until it doesn’t. It also will not save my favorite properties. This is all happening on my iPad (8th generation) and my iPhone 12, so it’s not because my device is old and cheap. It’s bad enough that this company contributes to the housing crises/unaffordable rents by suggesting that rents are, or should be, much higher than what they are or what is reasonable, and basing their rent estimates on their ridiculous, rigged “zestimate” model. Bad company and bad app.._Goldfinch_Version: 16.32.0

Poor FunctionalityZillow sends potential rentals to my email - all good. When you open the email to look at the rentals, they open in the browser (safari) and there is a prompt to go to the app. When you go to the app, none of the suggested rentals are there. When you go back to the browser, you can’t save rentals of interest as that can only be done in the app ……circular waste of time, despite the additional time spent setting up the app properly Time is money……next.RFlakVersion: 16.41.0

Still no Canadian Listings!Completely useless in Canada..Leilah TVersion: 14.52.0

AnnoyingThis is annoying website which post out of date listing. I received many many request but rented long time ago..Seanhu007Version: 15.4.1

Email can’t changeCan’t change my email? Pretty frustrating app to use.ChvffbjfcfgvjgvVersion: 14.39.0

No Canadian listings, waste of timeBad app.YouAreReadingMyUsernameVersion: 13.2.8

Might work well in the U.S.No Canadian listings at all, and like all U.S. merchants, doesn't bother to tell you that up front..ExxtremitieVersion: 3.1.1.6

CrapFew to no rentals anywhere outside the states.Macz attackzy yo suckerVersion: 2.6.18

Make it available for more countiesDoesn't work for canada.MegabananaduderoxVersion: 2.5.39

BSNot working in Canada ... But app looks nice I like it. For me is useless.PawelskiPolskaVersion: 1.2

What's the point...?.Edward mackVersion: 1.2

Payoneer 💰Payoneer is an online payment platform that lets you transfer money from any corner of the world! A best and must have payment service for every blogger, traveler, freelancer, affiliate marketer, consultant, virtual assistant, business person, online sellers, and receivers. Earn $25 for free by joining Payoneer. Sign Up Now!AdvertorialVersion: 2026.41.0