Spectrum SportsNet: Live Games Customer Service

Spectrum SportsNet: Live Games Positive Reviews

Airplay is nice but still buggyIt’s great that I can airplay from my iPhone to Apple TV but I still run into annoying functionality. If I move off the app it will eventually freeze so I just plan on not using my iPhone at all during a game. This is not the biggest deal in the world and I’ll live. In order to get it back I have to kill it, restart it, then my Apple TV just spins. I have to kill it again and it will usually work. I also sometimes get the maximum device error even though I’m the only one using the app. Please please please let us get the app on AppleTV! All these issues could be avoided..DoRo889Version: 4.0.10

Decent for live games, not greatWatching Laker games indeed works on this app and it is fine for that need if you have a cable provider. For the basic use of watching Live games of the Lakers flawlessly from my own use, this app gets a 3 ⭐️ review. Maybe it should be a 4, but the experience ought to be vastly superior, such as AD’s skills! No rewind, forward, or more conveniently is a “jump to Live” button since I noticed I’ll pause the game sometimes for a break but then I will want to watch live and not be minutes behind, unless that’s how I want to watch. To bypass that, the only option I noticed is to exit the app (double tap home button, swipe up) to reset and watch live again. Fox Sports apps allow me to pause Angels baseball games live. Why not Lakers too? BUG Report: Highlight videos will pause midway thru a video after scrolling a couple times thru the same video. There is no play button present after the scrolling, only the still image of where the scrolling stopped to. To get the same video to play again, I have to rewatch another 30 sec ad after I reselect on the same video to reset the bug! Please catch up with Fox Sports, Spectrum devs. You can do it. So-cal sports fans deserve the best!.M4rskiVersion: 4.0.1

Connects fasterThe updated version of this app seems to work better. I give it four stars for now because it still tends to give an error message at times when trying to connect..Mr SteevoVersion: 4.0.1

Love everything, but crashes on live!Love everything, but crashes every time live starts. I used to be able to watch the channel on my TWC package here in Greensboro, NC, but now Spectrum does not offer that and I really miss the shows, so the new app appears to let me watch, but the crashing is very annoying, because I have to plan ahead to make quick alternate selection..Mr. Made in USAVersion: 4.0.2

Freezes after commercial breaksGreat content (Go Lakers), but almost every time there’s a commercial break the app has issues. Prior to today it would just hang. Today the audio keeps playing but the video freezes. The only way to fix it is to force close the app and restart. Would be 5 stars if not for this very annoying bug. Love that they finally added support for Apple Play to my AppleTV..KattMingZingVersion: 4.0.10

Horrible Live TVNew updated app seems to work better than before. I honestly still don’t see why you can’t stream to Apple TV, etc. You clearly need to make it happen based on other reviews. Only reason why I gave it 3 stars..Double AraVersion: 4.0.2

Spectrum log in issuesThe app tells me I have no access to the subscription bit I have the laker Channel in my lineup please take a look at this issue and fix this bug.10smithVersion: 4.15

Spectrum Sports West (Lakers)I cannot see laker games, I live in San Diego. The app worked before, now it states “I’m sorry the credentials used to sign in are not authorized for sports net LA. I even pay a premium to pay for this channel on my Cox media provider.. not happy.PskidVersion: 4.6.1

CANNOT watch SportsNet on my mobile devices!All of a sudden it won’t let me watch Sportnet on my mobile devices. Says I don’t have that channel which I DO. Please fix this!.Tess0750Version: 4.9

Doesn’t let me log inOn the home page it tells me to sign in. So I sign and it tells me do it again. So I sign in again and again it tells me to do it again. So again I sign in and as you can guess this process never ends.Ballers.OpinionVersion: 4.0.5

The app’s new look and feel is awesome!I love that it is so easy to find the Laker’s live stream and that I am receive notifications at the start of the game. The app looks and feels so much better. Go Lakers!.RmistVersion: 4.0.1

Sign-in Issues in Latest AppTo anyone having trouble signing in with your TV subscription, go to your iOS Settings > SportsNet > toggle off “TV Provider”, then reload the app and try to sign in again. You should be able to proceed with picking your TV provider..LaawwryVersion: 4.8

Audio only featureAny chance to include a radio feature when I’m in my car? Tough to have the video feed in spotty areas when I only need the audio.Toby schmobyVersion: 4.1.1

Won’t Airplay Live Games to TVHas the option to airplay live games to my Roku TV, but every time I try it just gets stuck on the loading screen and doesn’t work. Don’t have this problem with any other app except for this one..Reviews627283Version: 4.0.13

SportsNet rules!I love this app! I always get to watch my Lakers even when I’m traveling out of town for work. It’s awesome to always be able to play the channel anywhere I go.HrdcorelkrsfanVersion: 4.0.2

Great notificationsI enjoy watching the lakers on this app! The notifications are far more engaging than before. Keep up the great work!.EZ BRIEEEZYVersion: 4.0.8

ImprovingSeems to work better now for DirecTV Stream customers too. Have Airplay. But no Miracast/Cast. But there seems to be an effort to improve the app and add features. Casting would be a perfect addition.Jhos221Version: 4.5

LakersLake show wish the content was better but that isn’t the apps fault.NakeDrsFeelFriendsVersion: 4.3

Needs a Apple TV appI love the app to watch both dodger & Laker games on my iPhone or on my IPad but would love a dedicated Apple TV app so I can watch without having to go to the spectrum tv app..Titousa11Version: 4.14

Unable to watchI can’t watch this.Arci78Version: 4.8

AppleTvThis needs to be available on Apple TV. Also, how about a subscription service? Looks great on iPad, would like an appletv app..Brianna3342518Version: 4.10

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Spectrum SportsNet: Live Games Negative Reviews

Can’t AirPlay and no app on my TVI got a promo for having spectrum wifi and mobile where I get to watch lakers games for free on spectrum SportsNet app since I don’t have spectrum cable. There’s no TV app for spectrum SportsNet on LG App Store so I downloaded on my phone. I was able to airplay directly from my phone to my TV which was great but for some reason AirPlay is now blocked on the app? I tried screen mirroring as a way around it and it blocks screen mirroring as soon as I press play on the app. It’ll screen mirror even after I open the app but when I press play it disconnects. I can airplay from any other videos and app but no longer on this one. Seems like a direct shot for people to have to pay for spectrum cable because why offer the games for free and then take away features so that I can no longer enjoy it? Seems like spectrum likes to just make things annoying until you pay full price for something you don’t really want..BiigMIKE98Version: 4.12

Can No Longer Log InI used to really enjoy this app. I particularly used it when I was away from home. So I could watch the game or I could watch pre-and post game shows whatever. All of a sudden it started giving me an error message that it couldn’t play content when I was away from my home Internet. Which does not work for me more often than not that’s when I’m using the app when I’m at home I can just watch television. So I tried reinstalling the app on both my iPhone, and on my iPad, where this was happening on both devices. And now I just can’t login at all. It doesn’t do anything. Really unfortunate..TDRockVersion: 4.19

App is GarbageI’m a Lakers fan and watch the games using this app while I’m on the go or at a friend’s house who doesn’t have the Spectrum Sports Net channel. If I’m watching on my iPad or streaming to an Apple TV, it stops streaming during every commercial break. So you have to completely close the app and reopen it to start watching again. This has been going on for over a year. You’d think they catch this and fix it but nope. They don’t care. I know it’s not just my login because I have friends that have the same issue. Terrible experience. It’s sad that this is the only way to watch the games while on the go..Brandt BadouinVersion: 4.0.14

TerribleI’d love to watch Lakers games using my paid Spectrum subscription. Unfortunately the stream quality is consistently garbage. My favorite part is when the audio and video doesn’t line up causing you to have to refresh the stream. Don’t worry though. Every time Spectrum will make you sit through a 60 second HD jack in the box advertisement before returning you to your 240p quality basketball game. If you want to watch the Lakers in HD, without feeling like you want to pound your head on the desk out of frustration, streaming illegally from reddit truly remains your best option in 2019..CMO4SHOVersion: 4.0.1

AirPlay not working as intendedWhether it’s a bug or just an oversight, as soon as i put AirPlay in the SportsNet App the video wont show on my tv. I have a newer Roku tv so it’s a massive letdown that the core feature of AirPlay in the app doesn’t work at all. All I see is the spinning loading sign for a second before it just reverts to a screen on my tv saying my iPhone is connected by AirPlay but that’s it. The game won’t show, and it only plays the lakers games when I’m just watching it off my own iPhone screen. Please look into this. Buyer beware..SploynVersion: 4.12

Airplay doesn’t work at all. Casting buffers every 1.5 secondsUsed to be able to airplay onto my smart tv but looks like spectrum took it away. Every other app on my phone airplays no problem except for Spectrum. I can cast to my tv but it buffers every 1.5 seconds. Just a brutal experience to simply watch lakers games on my smart tv. Absolute garbage. There are many reasons why NBA ratings are down and this is one of them. Ridiculous licensing deals that make it expensive and impossible to watch your favorite team..Nickname213ijVersion: 4.12

Airplay trash. Casting option gone.Used to LOVE this app! But the airplay option kicks me out way too much. I used to be able to cast this to my TV, but that option is gone. Not too sure why I pay to watch the Lakers, but the app isn’t steady. 5 stars if I could cast again, which NEVER gave me ANY issues. Or if airplay was not so glitchy. Make an app for Apple TV users, this would probably fix everything. Jesus. We pay a lot of money for this garbage???!?? I reinstalled the app a million times too, didn’t help..JimormousVersion: 4.1.1

Suddenly Stopped Live Stream!?!?!I’ve watched live Lakers games before thru this app by signing in with an AT&T Uverse account. Before my only complaint is somehow Apple Airplay always gets disconnected every time a commercial plays but now it won’t even show a live game. It just keeps buffering endlessly. Now I can’t watch any live game at all! This holds true in any of my devices and wether I use wi-fi or cell data! This is just unacceptable!!! I’m so disappointed with this app!!! 😡🤬😤.12SN3Version: 4.1.1

CommercialsWhoever is managing the Sportsnet LA commercial frequency is doing a lazy job. While using the subscription through the MLB app, commercial breaks occur in the middle of innings as if it’s an automated frequency. Paying for a subscription, you would think they’d just livestream the Sportsnet LA cable broadcast over onto the subscription livestream, but they don’t. I know this because this was never an issue when we did have cable..EldrickjonThoVersion: 4.15

No Live StreamI have not been able to watch anything live Lakers games or shows at all on this app for the past three weeks or so. It was fine before the last update, so I will attribute this bug to it. All it does is buffer and it never loads anything. iOS 14,8.1. Please fix this as many of us are missing many Lakers games..Anonforyou1Version: 4.1.1

Very InconsistentThe app gives me an “Unauthorized” message every few games even though I’m signed in properly and I’m unable to watch when this happens. I try different devices when this occurs and it’s the same issue on all of them. It’s so frustrating and disappointing. It’s never been a reliable app..Ggg2022Version: 4.2

Promise of watching games on the go is a lieSpectrum promotes this app by saying a user can watch spectrum sports from anywhere, but when I was in Colorado and fired it up, it said I was outside the viewing area and unable to stream a Dodger game. Don’t make false promises like this, it’s extremely frustrating that fans like me who pay A LOT of money for Dodger games are unable to watch when traveling..HomocidalunicornsVersion: 4.6.1

The worst app ever developedThe only saving grace for this app is that there is no other way for Laker fans to watch certain games. Otherwise, this app is complete garbage from design to usability to dependability. I’m certain if an engineer looked under the hood the CodeBase would be spaghetti using outdated tech. From a UX perspective it is among the worst I’ve ever seen in the 12 years of building award wining digital products..ReviewernkhVersion: 4.0.1

Needs Mirrors CapabilityAfter so many complaints they finally upgraded the app which is nice but they clearly missed highlights of what was actually needed and wanted from most of its users. You need to have Chromcast, AppleTv and other mirroring capabilities. For this you deserve nothing more than a single star. Sad to see how many reviews saying the same thing and you don’t still miss the target. LAKESHOW ALL DAY!!._HMLSVersion: 4.0.1

Sign in issueI used this app in the 2024 dodger season and it worked great, however coming into the 2025 season im not able to see the games because it doesnt let me sign in. I tap the sign in button and no pop up comes up in either the button in the home page or the sign up button in the settings..LittleGSocalVersion: 4.14.1

Airplay doesn’t work. Spectrum do you read your reviews?Regardless whether you have AirPlay built into your TV or have an Apple TV device, casting Lakers games to your TV is NOT possible currently. It will be stuck in the loading animation. Spectrum claims to want app feedback but I’ve submitted multiple bug reports with no response, so a review it is..BKGG93Version: 4.0.10

Horrible AppI am sick and tired of this app. It only works half of the time, and now it’s giving me a message that my credentials do not work even though I am subscribed to this channel and have been for years. I can’t believe the Clippers have a better streaming app than the Lakers. It’s embarrassing!.😎😄😃😀😜😆😂🙉🌊Version: 4.1.1

Ohio High School football playoffs coverage.The coverage is subpar at best. When you try and replay a play and then go back to live it goes backwards two minutes. The sound is turned off for pregame band shows and the halftime band shows. Pretty sad coverage from a national giant like spectrum. Get your act together..Gamblers61Version: 4.1.1

Airplay still brokenLol at the devs replying to all the reviews complaining about airplay not working saying it works now. Guess what: it still doesn’t work at all. It just loads endlessly. Huge W, I did get it to stop loading endlessly and play an ad for HBO Max, but then it went right back to loading endlessly.Ajcurry_Version: 4.1

Never opens/always crashes/always freezesI never write reviews but this app is horrible. Takes several attempts to open typically because it says im not authorized, crashes often, and freezes just as often..Justyj lllll opVersion: 4.19

Worst Ever of All TimeTrying to watch sports games through this app is a strange and unusual punishment— it freezes and I have to close/reopen the app almost every time there is a commercial break. I don’t often post reviews, but I feel passionately: this app is the worst of all time!.Happyface1234Version: 4.1.1

There’s a glitchIt automatically pauses after a few seconds. I mean, I can press play but then it’s not really live because it picks up where it left off. Also, sometimes there’s another glitch where it needs me to log in again. I can’t keep calling my sister for her spectrum password..Oaxaca213Version: 4.0.3

DumbfoundedLiterally cannot fathom how this network scored rights to broadcast local Laker games, but cannot create an app that works. The sign on process is absolute garbage and half the times I can’t even watch the game on the road because the login buttons don’t register. Fix your app..Bison280Version: 4.17

A buggy appWhen it asks for TV providers it has an option for more and when you click it it just sends you back to the normal screen. Such a buggy and broken app. Please fix that and then I’ll reinstall the app..Arthur Juan BrownVersion: 4.14

Irate fanSo one is supposed to be able to watch from anywhere, according to the ads, however I just received a message that I am out of the serviceable area for this stream?.Roscoe190Version: 4.6.1

AirPlay & Mirroring BrokenFor an app with such a singular purpose, I’m surprised that a basic function like AirPlay and Screen Mirroring don’t function. If there was an AppleTV app, I might understand, but without that these functions are a huge miss. Screen mirroring works on rare occasions, but then hangs up at EVERY commercial break. Also, you would think an app with a singular focus would at least have Box Scores and other data to see during the games. Really a disappointing experience overall..VangorkommVersion: 4.09

Horrible in 2020This app use to work flawlessly for me but now the live-streams work for 5-10 minutes and then freeze on me for 5-10 minutes. There have been numerous times I am trying to watch the 4th quarter of a Laker game and the APP just will not play the game. It needs to get fixed. It is horrible..BobbafireVersion: 4.0.5

Horrible appThis application has always been a horrible. I loathed the day the Lakers signed a deal with this company because the games have been so difficult to watch since day one. It is the lowest tier of sports apps. I miss the Fox Sports days of the Lakers still...Eric hamiltonVersion: 4.13

TerribleI haven’t been able to watch the live stream for a month now. Missed about 15 lakers games. Reached out to customer support on twitter and through their janky contact form and nobody has responded for the last 2 weeks..Shane098Shane098Version: 4.1.1

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