Spectrum SportsNet: Live Games Customer Service

Spectrum SportsNet: Live Games Positive Reviews

Airplay is nice but still buggyIt’s great that I can airplay from my iPhone to Apple TV but I still run into annoying functionality. If I move off the app it will eventually freeze so I just plan on not using my iPhone at all during a game. This is not the biggest deal in the world and I’ll live. In order to get it back I have to kill it, restart it, then my Apple TV just spins. I have to kill it again and it will usually work. I also sometimes get the maximum device error even though I’m the only one using the app. Please please please let us get the app on AppleTV! All these issues could be avoided..DeltonmeeVersion: 4.0.10

Decent for live games, not greatWatching Laker games indeed works on this app and it is fine for that need if you have a cable provider. For the basic use of watching Live games of the Lakers flawlessly from my own use, this app gets a 3 ⭐️ review. Maybe it should be a 4, but the experience ought to be vastly superior, such as AD’s skills! No rewind, forward, or more conveniently is a “jump to Live” button since I noticed I’ll pause the game sometimes for a break but then I will want to watch live and not be minutes behind, unless that’s how I want to watch. To bypass that, the only option I noticed is to exit the app (double tap home button, swipe up) to reset and watch live again. Fox Sports apps allow me to pause Angels baseball games live. Why not Lakers too? BUG Report: Highlight videos will pause midway thru a video after scrolling a couple times thru the same video. There is no play button present after the scrolling, only the still image of where the scrolling stopped to. To get the same video to play again, I have to rewatch another 30 sec ad after I reselect on the same video to reset the bug! Please catch up with Fox Sports, Spectrum devs. You can do it. So-cal sports fans deserve the best!.M4rskiVersion: 4.0.1

Connects fasterThe updated version of this app seems to work better. I give it four stars for now because it still tends to give an error message at times when trying to connect..Mr SteevoVersion: 4.0.1

Love everything, but crashes on live!Love everything, but crashes every time live starts. I used to be able to watch the channel on my TWC package here in Greensboro, NC, but now Spectrum does not offer that and I really miss the shows, so the new app appears to let me watch, but the crashing is very annoying, because I have to plan ahead to make quick alternate selection..Mr. Made in USAVersion: 4.0.2

Freezes after commercial breaksGreat content (Go Lakers), but almost every time there’s a commercial break the app has issues. Prior to today it would just hang. Today the audio keeps playing but the video freezes. The only way to fix it is to force close the app and restart. Would be 5 stars if not for this very annoying bug. Love that they finally added support for Apple Play to my AppleTV..MattlesKingVersion: 4.0.10

Horrible Live TVNew updated app seems to work better than before. I honestly still don’t see why you can’t stream to Apple TV, etc. You clearly need to make it happen based on other reviews. Only reason why I gave it 3 stars..Double AraVersion: 4.0.2

Spectrum Sports West (Lakers)I cannot see laker games, I live in San Diego. The app worked before, now it states “I’m sorry the credentials used to sign in are not authorized for sports net LA. I even pay a premium to pay for this channel on my Cox media provider.. not happy.PskidVersion: 4.6.1

CANNOT watch SportsNet on my mobile devices!All of a sudden it won’t let me watch Sportnet on my mobile devices. Says I don’t have that channel which I DO. Please fix this!.Tess0750Version: 4.9

Doesn’t let me log inOn the home page it tells me to sign in. So I sign and it tells me do it again. So I sign in again and again it tells me to do it again. So again I sign in and as you can guess this process never ends.Ballers.OpinionVersion: 4.0.5

The app’s new look and feel is awesome!I love that it is so easy to find the Laker’s live stream and that I am receive notifications at the start of the game. The app looks and feels so much better. Go Lakers!.RmistVersion: 4.0.1

Sign-in Issues in Latest AppTo anyone having trouble signing in with your TV subscription, go to your iOS Settings > SportsNet > toggle off “TV Provider”, then reload the app and try to sign in again. You should be able to proceed with picking your TV provider..LaawwryVersion: 4.8

Audio only featureAny chance to include a radio feature when I’m in my car? Tough to have the video feed in spotty areas when I only need the audio.Toby schmobyVersion: 4.1.1

Won’t Airplay Live Games to TVHas the option to airplay live games to my Roku TV, but every time I try it just gets stuck on the loading screen and doesn’t work. Don’t have this problem with any other app except for this one..Reviews627283Version: 4.0.13

SportsNet rules!I love this app! I always get to watch my Lakers even when I’m traveling out of town for work. It’s awesome to always be able to play the channel anywhere I go.HrdcorelkrsfanVersion: 4.0.2

Great notificationsI enjoy watching the lakers on this app! The notifications are far more engaging than before. Keep up the great work!.EZ BRIEEEZYVersion: 4.0.8

ImprovingSeems to work better now for DirecTV Stream customers too. Have Airplay. But no Miracast/Cast. But there seems to be an effort to improve the app and add features. Casting would be a perfect addition.Jhos221Version: 4.5

LakersLake show wish the content was better but that isn’t the apps fault.NakeDrsFeelFriendsVersion: 4.3

Apple TV appI would like this to be available on the App Store on the the Apple TV device.10smithVersion: 4.4.1

AppleTvThis needs to be available on Apple TV. Also, how about a subscription service? Looks great on iPad, would like an appletv app..Brianna3342518Version: 4.10

Sign in not workingSign in button does nothing. try to click on it and the button highlights, but does no action. update: rating changed after the fix. til the next update..ShowtimesonVersion: 4.8

Suggestion!Can we please get an app for the apple TV. thank you!!!.KalboholicVersion: 4.6.1

Not always stable but getting betterIt’s not the best app. When will there be an Apple TV app? Commercial breaks for some reason are a problem..HavingcoffeeVersion: 4.1.1

Missing chrome cast supportSee description.JlobelVersion: 4.3

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Spectrum SportsNet: Live Games Negative Reviews

App is GarbageI’m a Lakers fan and watch the games using this app while I’m on the go or at a friend’s house who doesn’t have the Spectrum Sports Net channel. If I’m watching on my iPad or streaming to an Apple TV, it stops streaming during every commercial break. So you have to completely close the app and reopen it to start watching again. This has been going on for over a year. You’d think they catch this and fix it but nope. They don’t care. I know it’s not just my login because I have friends that have the same issue. Terrible experience. It’s sad that this is the only way to watch the games while on the go..Brandt BadouinVersion: 4.0.14

TerribleI’d love to watch Lakers games using my paid Spectrum subscription. Unfortunately the stream quality is consistently garbage. My favorite part is when the audio and video doesn’t line up causing you to have to refresh the stream. Don’t worry though. Every time Spectrum will make you sit through a 60 second HD jack in the box advertisement before returning you to your 240p quality basketball game. If you want to watch the Lakers in HD, without feeling like you want to pound your head on the desk out of frustration, streaming illegally from reddit truly remains your best option in 2019..CMO4SHOVersion: 4.0.1

Airplay trash. Casting option gone.Used to LOVE this app! But the airplay option kicks me out way too much. I used to be able to cast this to my TV, but that option is gone. Not too sure why I pay to watch the Lakers, but the app isn’t steady. 5 stars if I could cast again, which NEVER gave me ANY issues. Or if airplay was not so glitchy. Make an app for Apple TV users, this would probably fix everything. Jesus. We pay a lot of money for this garbage???!?? I reinstalled the app a million times too, didn’t help..JimormousVersion: 4.1.1

Suddenly Stopped Live Stream!?!?!I’ve watched live Lakers games before thru this app by signing in with an AT&T Uverse account. Before my only complaint is somehow Apple Airplay always gets disconnected every time a commercial plays but now it won’t even show a live game. It just keeps buffering endlessly. Now I can’t watch any live game at all! This holds true in any of my devices and wether I use wi-fi or cell data! This is just unacceptable!!! I’m so disappointed with this app!!! 😡🤬😤.12SN3Version: 4.1.1

No Live StreamI have not been able to watch anything live Lakers games or shows at all on this app for the past three weeks or so. It was fine before the last update, so I will attribute this bug to it. All it does is buffer and it never loads anything. iOS 14,8.1. Please fix this as many of us are missing many Lakers games..Longtime Avast UserVersion: 4.1.1

Very InconsistentThe app gives me an “Unauthorized” message every few games even though I’m signed in properly and I’m unable to watch when this happens. I try different devices when this occurs and it’s the same issue on all of them. It’s so frustrating and disappointing. It’s never been a reliable app..Ggg2022Version: 4.2

Promise of watching games on the go is a lieSpectrum promotes this app by saying a user can watch spectrum sports from anywhere, but when I was in Colorado and fired it up, it said I was outside the viewing area and unable to stream a Dodger game. Don’t make false promises like this, it’s extremely frustrating that fans like me who pay A LOT of money for Dodger games are unable to watch when traveling..HomocidalunicornsVersion: 4.6.1

Needs Mirrors CapabilityAfter so many complaints they finally upgraded the app which is nice but they clearly missed highlights of what was actually needed and wanted from most of its users. You need to have Chromcast, AppleTv and other mirroring capabilities. For this you deserve nothing more than a single star. Sad to see how many reviews saying the same thing and you don’t still miss the target. LAKESHOW ALL DAY!!._HMLSVersion: 4.0.1

Airplay doesn’t work. Spectrum do you read your reviews?Regardless whether you have AirPlay built into your TV or have an Apple TV device, casting Lakers games to your TV is NOT possible currently. It will be stuck in the loading animation. Spectrum claims to want app feedback but I’ve submitted multiple bug reports with no response, so a review it is..BKGG93Version: 4.0.10

The worst app ever developedThe only saving grace for this app is that there is no other way for Laker fans to watch certain games. Otherwise, this app is complete garbage from design to usability to dependability. I’m certain if an engineer looked under the hood the CodeBase would be spaghetti using outdated tech. From a UX perspective it is among the worst I’ve ever seen in the 12 years of building award wining digital products..ReviewernkhVersion: 4.0.1

Ohio High School football playoffs coverage.The coverage is subpar at best. When you try and replay a play and then go back to live it goes backwards two minutes. The sound is turned off for pregame band shows and the halftime band shows. Pretty sad coverage from a national giant like spectrum. Get your act together..Gamblers61Version: 4.1.1

Horrible AppI am sick and tired of this app. It only works half of the time, and now it’s giving me a message that my credentials do not work even though I am subscribed to this channel and have been for years. I can’t believe the Clippers have a better streaming app than the Lakers. It’s embarrassing!.😎😄😃😀😜😆😂🙉🌊Version: 4.1.1

Airplay still brokenLol at the devs replying to all the reviews complaining about airplay not working saying it works now. Guess what: it still doesn’t work at all. It just loads endlessly. Huge W, I did get it to stop loading endlessly and play an ad for HBO Max, but then it went right back to loading endlessly.Ajcurry_Version: 4.1

Never works! iPhone 15 Pro UserThe app never works for me anymore. It never loads, or if it does, I can’t sign into the App because the CTA doesn’t work. So many issues with this app even though we post so much to this company, they still can’t get a working piece of tech..AkhudaVersion: 4.8

Worst Ever of All TimeTrying to watch sports games through this app is a strange and unusual punishment— it freezes and I have to close/reopen the app almost every time there is a commercial break. I don’t often post reviews, but I feel passionately: this app is the worst of all time!.Happyface1234Version: 4.1.1

There’s a glitchIt automatically pauses after a few seconds. I mean, I can press play but then it’s not really live because it picks up where it left off. Also, sometimes there’s another glitch where it needs me to log in again. I can’t keep calling my sister for her spectrum password..Oaxaca213Version: 4.0.3

Can't Use It AnymoreAnd I'm not sure why. Whenever I try to use it I get an error message that I'm not authorized which is incorrect. I have SportsNet and it works on my TV and in the Spectrum TV app. And trust me my BILL definitely says I am authorized..TDRockVersion: 4.10

Irate fanSo one is supposed to be able to watch from anywhere, according to the ads, however I just received a message that I am out of the serviceable area for this stream?.Roscoe190Version: 4.6.1

AirPlay & Mirroring BrokenFor an app with such a singular purpose, I’m surprised that a basic function like AirPlay and Screen Mirroring don’t function. If there was an AppleTV app, I might understand, but without that these functions are a huge miss. Screen mirroring works on rare occasions, but then hangs up at EVERY commercial break. Also, you would think an app with a singular focus would at least have Box Scores and other data to see during the games. Really a disappointing experience overall..VangorkommVersion: 4.09

Horrible in 2020This app use to work flawlessly for me but now the live-streams work for 5-10 minutes and then freeze on me for 5-10 minutes. There have been numerous times I am trying to watch the 4th quarter of a Laker game and the APP just will not play the game. It needs to get fixed. It is horrible..BobbafireVersion: 4.0.5

TerribleI haven’t been able to watch the live stream for a month now. Missed about 15 lakers games. Reached out to customer support on twitter and through their janky contact form and nobody has responded for the last 2 weeks..Shane098Shane098Version: 4.1.1

Only plays audio though appleTVThis is stupid why is it I can only hear audio when I send to applePlay through iPad or iPhone. And their streaming through browser is terrible. It’s like they make it really really terrible too force you to buy a cable box..DDC - De CastroVersion: 4.0.3

Apple TV app??This sometimes works from the phone but constantly have to quit the app and restart. And when AirPlaying to Apple TV or any other screen connectivity is worse. Will Spectrum SportsNet have an Apple TV app soon??.Joshy71790Version: 4.09

App no longer worksApp no longer works. I’ve uninstalled and reinstalled. No help. I click sign in and nothing happens. Reset phone. Nothing. Latest update doesn’t work. I’m using an iPhone 15promax.Promax1983Version: 4.8

TV provider log in does not workI have never been able to log in with my tv provider. I use the proper credentials (Cox Cable) and still it just bugs out and does not log me in.WrphenomVersion: 4.2

Sportsnet time warnerSeemed cool but since i live in Ontario it said outside the area to live stream so it didn't work.GERMAN AWESOMENESSVersion: 1.3.0

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