Genius Fax - Faxing App Customer Service

Genius Fax - Faxing app Positive Reviews

I recommend each App from Grizzly. I have only Fair skills...Thank you Grizzly. Busy figuring the terms conditions appropriately. All the apps from Grizzly are and have for two years functioned effortlessly -it is the user’s network configuration’s which most often interfere with application functionality. The Genius Fax App is now (crops fingers) effective and efficient timely sending and receiving important legal documents.I am impressed, considering being 58 and in and out of operating effective manipulation on internet faces and devices your apps are, from my experience, easiest for us of minimal skills. Seasons greetings to all across our world planet-pray for gratitude and less resentments - especially I need to participate in my own advice... ha, ha, ha, Merry Christmas, Hanukkah, and all others faith organizations -Happy New Year- especially to the Mental Illness Advocates of Junk Psychiatry..RockstarnimborockVersion: 2.2.26

WOW!!All I could say, WOW! In a state of panic I was given the option to fax a delay document. As I went to my Fax machine and entered the phone contact, it hit me my Fax machine was disabled because I discontinued my Landline 😩. I called my sister using her as my soundboard and she said can’t you use your IPhone. I said hmmm I don’t think so. As I prepared my Genius Scan (yes I’m a subscriber) to mail I notice the option given to Fax (WHAT!). Excited I tried and TA DA, fax sent. I was so excited with receiving the confirmation receipt and at 8:43am the next morning the recipient contacted me regarding my fax. OMG!! This was the best thing to happen during a stay at home Pandemic. I have shared my experience and have received calls and texts on inquiries regarding your service. Thanks 😁.DeticxeVersion: 2.4.2

This far I haven’t received any faxes and I know 2 were sentThe fax aspect for receiving- I can’t attest to that. I was told that 2 faces (in different subscriptions) were sent and I never received any. The sending faxes has been a lifesaver for me, however the cost per page is incredibly high. I wish there was better integration where you could draft a fax and come back to it and edit prior to sending. I wish I could save the number and come back to the program and finish a drafted fax and attach additional pages to it. That aspect is lacking. In addition you aren’t notified if the fax doesn’t go through so if you don’t use it often and assume something was submitted, you coukf check back a month later in a panic to discover your document was never sent..Julia KardoshVersion: 2.5

The Best Fax Experience!I have been faxing from my phone for years, and this app has been fluid and organized. All of my previous communications are well recorded and easy to find. I love the interface and tie in with Genius Scan. Super solid experience with small to medium sized fax loads. I really can’t speak to fax loads over 20 pages other than 1 or two occasions. There was a problem with my internet connection at that time, but as with any situation involving important communication, make sure you have a strong and fast internet connection especially with longer faxes. well worth any associated costs in my opinion..CrimsonKindredVersion: 2.4.3

This Worked Great & it was FAST!I’m this day of technology it’s great to be able to fax from your phone. However it’s not easy finding an app that doesn’t charge outrageous fees just to send a couple pages. All the other apps want to charge higher fees. This app charges $.99 for 1 page. I needed to send 2 pages and paid $2 instead of $5, $6 or more. I will definitely be keeping this app for the next time I ever have to fax. This app was a life saver today! Thank you for being reasonable and allowing to pay per page for those of us that don’t need to fax on a consistent basis! ⭐️⭐️⭐️⭐️⭐️ 5 stars from me!! 👍😁.HrbieVersion: 2.5

Fantastic for Simple Home Use!Can’t speak to heavy duty, professional use because I don’t have that need. If this app performs as well in that arena as it does for simple needs, this is one heck of an app. Genius Fax is simple and easy to navigate. To send a fax you open the program, tap on the easily found “new,” put in the fax number, attach the file, hit send. Done. It does take a bit of time to send but don’t get nervous, it will get there. Pricing to send faxes is quite reasonable. For light home use, purchasing the 50 credit package is a good deal. It takes one credit to send one page. That package, I believe, is about 40¢/pge If you need a fax number in order to receive faxes, you can purchase one. I think of it more as renting than purchasing because you pay so much for a period of time. I don’t remember the time frames and prices offered because, since I don’t need a fax number, I just glanced at them. I do remember registering that the prices were, like those for the credits, quite reasonable. Overall, great app..EimcmullinVersion: 2.2.32

Love this appI love that my cell phone has now turned into a fax machine. This is great because I could never set up the fax settings on my printer, so now I don’t have to worry about it. I’ve been using Genius Scan for years now and just discovered Genius Fax a year ago and it’s come in handy many times. Especially when companies say you can mail or fax paperwork to them, but if you mail it, it’ll take weeks to be finalized but if you fax it it’ll get done quicker. The first scanning and faxing apps I downloaded and the only. Everything with both apps worked so great that I didn’t have to go looking for another..Debbieee x0Version: 2.2.14

Great and easy app to fax.I’d recommend to buy the 50 fax because you save on it. I fax a few times as week for work and at like 5 different hospitals on the go, just make sure you stay on the app until it’s finished and it does what is required. Take a picture and even use the white and black filter and it makes it appear better. I used other ones and this one seems pretty good so far. Just can’t have one bar of service or it takes forever of course. (I typically screenshot all my PDFs and just edit them or use this to simply convert photos to PDFs.).Eeeyore the greatVersion: 2.4.2

I am so Grateful for the appI was in a pinch. Closest fax machine was 20 minutes away. I needed to fax something before midnight. This app saved the day! Not only did allow me to enjoy the Halloween holiday with the little one with out worrying about this fax but it also worked flawlessly! I love this company and all the apps they make! You recommend them to everyone that needs to scan, fax, has mobile office capabilities… their is no other company I recommend. This is it. If you need these tools, just go with this company. Easy to use and flawless performance..MikkizackVersion: 2.4.3

Number: faxI really like this app. It’s saved me in a pinch many of times. With that said, usually an app like this is for emergency times when we’re not at home or office. The only thing I DO NOT LIKE is, you purchase a number separately from the amount of faxes you can send. That can bring trouble when you have faxes available and your number expired Friday when your fax was sent out and then Monday morning you don’t get a fax in return because you don’t have the same fax number!! This should be a fax number + amount of faxes bundled!! Not separate!! I Hope the developer come up with something better. I’d give 5 stars but the separation of the two is a major problem..LLJJ85Version: 2.5

Perfect solution!I have been using Genius Fax for a little over a month now and it has worked beautifully every time. I tried another fax app first and never could get a fax to go through so I just assumed that all of these apps might be clunky like that. My faxes with Genius have never had any issues and have been sent to multiple locations. I like it so much that I just signed up to start receiving faxes from them, as well. This really is a great product and the perfect solution if you don’t have access to a full-blown fax machine..ConkichuVersion: 2.4.2

Great for small businesses or simple tasksMy husband has a small business, but he still has to do all the same things as a large corporation. We didn’t want to add a new fax line at his office, because it would cost more than it was worth. I used the regular Genius Scan for nursing school, so I already knew this was going to be a great tool! I was right! It definitely is worth it! The only thing I would change is the length of the fax number. I would love to see a 1 year option for us, that would be awesome!.Brookie4443224Version: 2.5

Easy to use and well-integrated with iOSSimply could not be better. It has a very clean interface and is well-integrated with iOS. I pulled an empty PDF form file into Adobe Fill & Sign from Dropbox, completed and e-signed the form, shared it with Genius Fax, chose a recipient from Contacts, previewed it all, sent it away, and saved the cover page and confirmation back to Dropbox from Genius Fax. Seamless. Took no time at all. Documents are saved in Genius Fax and may be viewed, resent, or deleted with a swipe. As a developer myself, I enjoy well-executed software. And Genius Fax is..MTguy23Version: 2.2.14

Pretty good fax!Was able to figure out how to set up a fax and actually have it successfully sent. That was wonderful. Thank you Bruno for checking on me. I was still working out some other details and didn’t get a chance to finish my faxing but it worked, it worked great! So right now… I have something I can trust now. Rated five star but I cannot get the star to light up. It’s like that it doesn’t recognize my tapping. I’m gonna have to get a new mbl device … grumble grumble grumble…...ShadeTreiVersion: 2.4.2

FeedbackI mostly like your app but it’s frustrating that there is no easy way to just simply click on and copy my fax number. I don’t wanna have to memorize the number and re-tape it over in another app if I want to share my fax number with someone who supposed to send me a fax. It seems really tiny and simple but it’s actually a bit of a peeve — I don’t understand why we can’t just click on the fax number and copy it. Also it’s a little frustrating to me that this is the only place where I can provide feedback instead of an actual Feedback/tech-support button..AshleypogaVersion: 2.3

I love how easy it is!It’s easy, it’s fast, it’s reliable, and it sends free cover pages. I was worried that I would have to go to Office Depot and pay a lot of money for sending the fax. I did it in less than 10 minutes in the comfort of my own home, including the time it took to download the app and open an account. Faxing each page does cost a few dollars per 10 faxes but I would’ve spent way more than that on gas and Office Depot. I also love this app works with documents saved in genius scan..Tanya.Davis1975Version: 2.2.14

Excellent, reliable, and quick way to fax!Who faxes these days? In those rare instances when you DO have digital files that can only be received via fax (by a HIPAA compliant organization that is still required to use fax technology) this app is awesome. Well worth the minor cost when in a hurry, us you can simply send right from your mobile device, from your favorite cloud storage platform (e.g. Dropbox)! Rarely use it, but when I do, it’s the best app for me to quickly send a fax right from my iPhone..Aquaman_Version: 2.2.13

Gets the job done.I haven’t compared this app to any other product but it has faithfully sent my documents. I installed the app on my iPad and it’s easy to fetch documents from my google drive and upload them directly into Genius Fax. A little pricey per page unless you buy bulk but the cost was worth it when I needed to fax transcripts immediately (at the last minute) to educational institutions that I didn’t trust snail mail to deliver safely. I really like the fact it keeps a history of the documents you’ve sent so I can make sure every page was sent..AnmlcmnVersion: 2.2.14

Good so far BUT BEWAREI purchased the phone number and “credits” from you. I have faxed successfully and easily. BUT, I did not realize I was purchasing this from France. That explains why I am being bombarded with spam email with French words. I’m out of my mind upset with the number of spam emails, much of it “looking like” it is coming from legitimate places I do business with. I realized Genius must be out of France as my purchase of this app included a foreign transaction fee. I’ve been pleased with your Genius scan app for many years and finally had a need to fax which led me to purchasing your fax app. Sure wish it didn’t come with all the spam that I am having trouble filtering out. One more thing, I have received two faxes that were intended for a doctors office. I notified the sender BUT guess who gets to pay for receiving those faxes? Yep, using up my purchased credits. Again, another issue. Buyer Beware!.MomznotbuzyVersion: 2.4.3

Easy to use and pay per page!I never write reviews but I felt the need to for those people who are like me and only use faxing once in a loooong time. Every other app is a subscription to send faxes, which makes no sense. I appreciate this app for allowing you to purchase credits, it saved me the hassle of going out and looking for a fax machine. Look no further than this app, it’s simple, easy to use, and effective!.Lanibear99Version: 2.4.3

So HandyThere are still offices that want you to send a fax, but eliminating the need for a trip to Office Max and sending one instead from your iPad is so handy. I use the bulk purchase price for additional savings. The app is simple to use and gives you a free cover page when needed. Getting the document there instantly is a real time saver over snail mail. Plus, it keeps a record of all the sent documents as backup proof. The app confirms your document was sent..IPadwonkVersion: 2.2.21

Genius Fax is a phenomenal tool that everyone should have.I have used several other “FAX” apps for the iPhone over the years, but for the past few years I’ve had to use Geniys Fax numerous times and they’ve always come through. If you’re a student, employee, employer just anyone needing to Fax papers/docs... then you need to purchase this app. You will not be disappointed!!! My only slight con: The cost of the per page to Fax is a little pricy. But so worth it!!!!!!.HaffieldjVersion: 2.2.9

Great tool combined with the Genius scanI love these tools paid 6.99 for 10 page credits I am a veteran scan app user would love if this fax fee can be waived off or if not then give me 10 more pages of fax credit thanks a lot for combining Genius fax and genius scan love both the apps and their native integration and features and also the ease of use I’ve scanned more than 1000+ documents and faxed like 50 pages until now and love them Thanks team.TridipVersion: 2.2.14

ReviewI had just completed a very stressful phone call with a medical group explaining I had confirmation I had double paid them. After about a 15 minutes conversations, check numbers confirmation numbers, they continued to demand a fax copy of documentation. I knew I had Genius Scan but was unaware I had option for Genius Fax at my immediate deposal. It took me from 100 down to 10 with my stress level and was very easy to use. Thank you Genius Fax ! Mary M..RkmonroeVersion: 2.2.10

Very happyI got genius fax to start off with but I also got genius scan and genius sign. I get documents to sign all the time in emails so I load them into genius scan import them to genius sign and then send them off with genius fax. It was such a hassle before when I only had my phone to do this stuff on but now it has made my life a lot easier to do this stuff with out having to get my computer out ..294dayVersion: 2.2.30

Easier than going to UPS or FedExI just sent 125 pages at about the cost of about $70 that I guess would’ve cost about the same or more at FedEx and UPS. It just seems like a lot of money, but it’s much easier doing it on your phone if it does all go through correctly. It’s saying they all went through so we shall see. Glad to have the app for when you really need it. You can also purchase a fax number if you want to be a recipient, but I’m not going there yet….KatwomanjeVersion: 2.4.2

Works well with Genius Scan!Genius Scan makes faxing tolerable. I send what I want, where I want without a hiccup. I had to get the subscription for a few months as I arranging retirement. Dealing with the government and approved HIPA communication is a real pain. I figure me and my family will eventually use up all the 50 credits I bought, and I don’t remember seeing an expiration. I have been pleased with Genius Scan and Genius Sign, so Genius Fax will be my go to..Flatboat52Version: 2.2.20

Took 6 page credits for spam faxI have no control who might fax me by mistake, my fax use is 100% outgoing, I want NO incoming faxes. While the service works great, I will seek another service if I’m charged for inbound faxes I didn’t authorize. I was refunded the 6 credits that were taken for the incoming spam fax, thank you! Hope to see a block option in the future to turn off incoming fax’s..Wes8870Version: 2.5

Does what I need very, very well.G-Fax, G-Scan+ and G-Sign are a tremendously powerful, easy-to use and VERY well supported combination. I use them when I travel and when I'm home. The entire suite of Grizzly products are on both my iPad and iPhone. Five Stars is well earned! I can now use Fax credits on multiple iOS devices, print coversheets with fax documents... the app just keeps getting better and better..?what next?Version: 2.4.3

Appreciate payment optionsI rarely need to fax, but HIPPA doesn’t allow for emails to your doctor. Knowing that I can fax one page for one dollar is excellent! No need to subscribe for three months or one year at a rate that I would never use. This allows me to send one page at a time, or buy other credits for larger scale fax needs. I really appreciate the flexibility!.FullertonReganVersion: 2.4.3

Great but scanner needs fine tuningThis was my first time using it. I like the flexibility of the app, however the scanner needs fine tuning, it should be able to differentiate the edges of the document better. I use another app for scanning and when I put against a darker surface and provide better contrast, the scanning is immediate and sharp. Pretty good product, I am glad it is available to increase productivity.Creative BoostVersion: 2.2.25

Beats running to the UPS storeSending faxes are a pain. Unless you have a fax machine it entails running to the UPS store or Mail Boxes etc to have you fax sent. With this app life is much easier. No more running out or waiting on line to send your fax. Easy to use, reliable and inexpensive. Your fax gets transmitted, you have confirmation and cover sheet is free ! Highly recommend.Bill and Val PVersion: 2.5

Genius Fax & Scan Saved my job!!I was able to work from home during 4 months of COVID-19 quarantine in NYC. These Genius apps truly saved my job. I don’t know where I would be without this. I pay to support this via paying for my own personal fax number because it helps me fax documents for my job and personal documents etc. I love their apps. I really think its the best out there honestly..Ummi SophiaVersion: 2.4.1

Perfectly Perfect.This app is perfect. It works. It’s easy to use. Why worry about a physical machine? This app doesn’t need paper or ink or repairs. It’s always with me and available. The use of it, is straight forward & simple. The ability to refer back to any document that I’ve sent is valuable. I highly recommend this app. It literally makes my life easier..LeighsacaroleVersion: 2.4.2

PhewNeeded it in a bind. Saw it recommended by the first legitimate publication I could find and immediately downloaded. Super quick and could not be simpler. Also something about the fact that they charge $0.99 gives an air of legitimacy and seriousness as well — whether or not rooted in the truth when compared to free ones. That kind of stuff works on me, so... good job?.Human1219Version: 2.4.2

Works Great for Receiving FaxesDidn’t want to have to go out and interact with others due to Covid-19. Gave this app a try and it worked great. It cost $3.99 USD for an efax number and $.99/page. As of this writing there are no subscription fees to worry about having to cancel. You pay $3.99 for the efax number and it expires in 30 days. If you want to keep the number, you’ll have an opportunity to do so..Robin in CAVersion: 2.3

Great for those who only fax 1 or 2 pages a yearI like this one since you do not have to subscribe. You can pay $0.99 a page. I only have to fax 2 pages a year, if I don’t have time to use snail mail, so it works out well for me. I checked with the recipient to make sure they went through and they had, so it does work. I can’t vouch for the security, but I hope it is..BillnilVersion: 2.5

Fantastic AppI have been using Genius fax for past 3 years. Never had any issues and faxes always got sent right away. I have sent 9-10 faxes in 3 years as I use this application for “emergency/urgent” faxes only while I am away from office. But totally worth it and had saved me a lot of time and provided peace of mind while away from fax machines. Will recommend it to anyone who deals with faxes..Gullu's MomVersion: 2.2.14

No subscription required!I was looking at options and many require a several dollar a month subscription or you have to buy $15 worth of credits. With this service, you just buy pages when you need to send something. I just needed to fax something to Japan. Two minutes and $0.99 later - it’s been delivered..RK-3!Version: 2.2.9

This app is just what I neededMany fax apps charge a monthly fee, which is fine if you send a lot of faxes. For those of us who only send a few a year, they’re too expensive. Genius Fax lets you pay for what you use. It was super easy to use, and you get confirmation your fax went through. It worked like a charm for me..Wryter2000Version: 2.4.3

Superb faxing serviceI’ve been with this company for years and have nothing but great things to say about their service. I ran into a snag one time and received excellent customer service representation from their technical staff. I have no reason to go nowhere else for my faxing services. I am part of the 98% and not affiliated with the company, nor did anyone pay me to leave my comment:).Nica LuluVersion: 2.4.1

Easy and convenientI can’t believe I still need to be sending faxes at this day and age. When I do Genius scan and Genius fax make it so easy! The crop feature of the scanner plus the integration with fax is great. The cover page feature works as expected and they don’t charge credit for it. Well done !!!.ChontiredVersion: 2.4.3

Great AppDownloaded app in less then 30 seconds and within 3 minutes I loaded 2 page credits at 99 cents each, scanned my page and faxed to 2 different recipients. Confirmation within seconds of sending. This was actually faster then actual fax machines I have used. I love that you can apply credits as you go vs. a subscription fee. Love it!.Cr8zchrisVersion: 2.4.2

Nice and easy!Some apps are complicated for no reason. I love Grizzly Labs for their simplicity. I use Genius Scan and needed to have something faxed. Of course there was a fax option! I downloaded Genius Fax and, for a small fee, sent what I needed. I almost used something else, SOOOO glad I didn’t! Now I have a fax machine whenever and wherever I need one!.EdwinasBizVersion: 2.6.1

Great serviceI’ve had Genius Scan on my phone for a couple of years and it’s come in handy. I needed to send a fax and was about to sign up and pay minimum $10 on a different app for a service I probably would need once. Thankfully I checked Genius Scan first, saw there’s a fax app where I paid .99 for my fax! And easy pay! Thanks great convenient service!.BecgyleseVersion: 2.2.22

Great AppI love being able to fax from my iPhone. It keeps your previous faxes in case there is a need to resend. With the other Genius apps (like genius sign) I can import my docs directly from my email into the app, make text additions and sign in Genius sign and then then fax it through Genius fax. You buy fax pages in singles or multiples, as low as $0.40. Amazingly convenient!.BeaSmilinVersion: 2.2.14

AmazingGreat and easy app to use! No hidden fees! You pay per use... $1.39... or you can buy a package. Point is that it’s easy to use and inexpensive..NikimedVersion: 2.2.15

Where have you been all my life?So easy to use, affordable and convenient!.JewlzzzzzzzzzzVersion: 2.2.22

So efficient!I wish more people knew about the ease these two apps, genius scan and genius fax. Easy to use and awesome documentation to look back on. I even use it when I am right beside my printer in my office!.Edmonton business ownerVersion: 2.2.20

Love itWorks great and is a reasonable solution for someone who is not willing to travel back in time to buy a fax machine. It’s 2019 people!.•dannyjonz•Version: 2.2.20

Genius faxI like this application.Ouin ouin.Version: 2.6.1

Great AppHad the app for years. Great app..CecgooVersion: 2.6.1

Works better than expected.Never expected this quality and efficiency in a relatively inexpensive app. Pleasantly surprised..VablackVersion: 2.6

FaxWow super facile j’adore 😊.CharlotppVersion: 2.6.1

Works greatSeems to do everything they say it does.Qz111333555Version: 2.4.3

Un peu cher, mais fonctionne bienUn peu cher pour envoyer 2 pages en fax. Alors que c’est gratuit par courriel. Mais comme les hôpitaux utilisent encore le fax en 2023….Johanne DassinVersion: 2.5

Handy!Great to have the ability to fax from your phone. Easy. Convenient. Only drawback - rates..Roger LeroyVersion: 2.5

It works!Works great!.Harry SeldonVersion: 2.4.3

Worth itSo easy and cheap! Worth ittttttt.NursingschoolmommaVersion: 2.4.3

Genius faxIt is great I just scan the doc to my phone using air scan and then send it. Love the simplicity..PaintermomVersion: 2.4.3

Good for my businessI got big for my business and it’s go to have this option in case of problems with internet connection. I receive fax from clients who don’t use emails. It’s a really good price for someone who needs the option once to fax not often enough to have a phone services..Chelad15sVersion: 2.4.3

SimpleEasy.LjanedVersion: 2.4.3

Easy to useEasy to use. Gives fax sent confirmation. May take about 10 minutes to send large amount of pages. Give it time. I recommend it..Hawk MannVersion: 2.4.3

ExpensiveGreat idea and works well. However the cost is insane. It’s on the cheaper end of other apps however it’s still quite expensive..K-La19Version: 2.4.3

WowFast easy to use.Gavy bVersion: 2.4.3

Great appSo thankful this app exists! Since gone are the days of landlines, and it saves me having to find somewhere to fax for me!.Ehme.SVersion: 2.4.2

Such an easy appJust love Genius scan and fax. Easy as can be..Levesque800Version: 2.4.2

A great solution for those who still require antiquated faxes!For the rare times I need to send a fax, this is a quick, and convenient solution. Buy credits, then just scan or upload your document, put in the recipient fax number and send away!.WhereismonaVersion: 2.4.2

Great Service!Love this app! Makes life so much easier!.S. PeaireVersion: 2.4.2

Faxing Made ConvenientIt really works. Instead of driving to a local Staples, waiting in a long line-up, possibly catching something, I opted to try this app. It works. 5 out of 5..SbasranVersion: 2.4.2

Not user friendlyCannot resend faxes that failed to send without starting over. Very time consuming with long documents..Crazy to playVersion: 2.4.2

Easy to useGreat app, I recommend it!.F.kalbounehVersion: 2.3.3

Great appVery nice interface. Easy and perfect to use. Looks professional..Rockyourworld69Version: 2.3.3

Fast and legibleIt is easy. Fast and completely legible. They provide a cover sheet free of charge as well. Saved me so much time than having to run down to kinkos to wait in line and fax something. I love it..KegonatorVersion: 2.2.32

Scotty DawgI’m a long haul truck driver how’s been using this app for years. I LOVE IT! Extremely handy and very easy to use!!.466406Version: 2.2.30

Very good!👍👍.Bullets-99Version: 2.2.30

Ça fait ma vie si facileMerci.MimiiciVersion: 2.2.29

SCAN/FAX/emailThis app is very user friendly..Katcro49Version: 2.2.25

RecommendedReally helpful!.ErnestFVersion: 2.2.17

Can’t beat the ease of use and the convenienceNot used often, but when I need it, it has been a lifesaver!! The cost for fax pages is a bit steep.North-4Version: 2.2.16

It works. This is amazing.On the very rare occasion that I have to send a fax, it’s been nothing but a pain trying to get access to one. This app is simply brilliant. I have no problem paying for those page credits as it works as advertised and gave me no issues. This is innovation. Thank you!.Iso-2112Version: 2.2.15

Convenient and easyI have used this APP occasionally over the past 5 years and have found it convenient and easy to use. It also keeps in its history my previous Scan’s and Fax’s that can either be backed up to the Genius Cloud or with iPhone Back Up..William from AlbertaVersion: 2.2.14

Fast and convenientI really like the fact that I have a fax system available anytime and anywhere. Its always good to get a sent receipt..IRuLe111Version: 2.2.14

FaxSuper fax pour partout dans le monde.CocoUKVersion: 2.2.14

Genius fax is awesomeFax app is really good but paying per page 1.39$ is need to reduce..Mukesh sharmaVersion: 2.2.14

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 2.6.1

Genius Fax - Faxing app Negative Reviews

Incomplete app details in descriptionDownloaded Genius hoping to send and receive faxes. Understood that credits would need to be purchased to send faxes, and I promptly purchased $6.99 worth of credits. What I did not understand until after I’d purchased the credits was that there was an additional recurring fee in order to be able to receive faxes. I sent an email promptly requesting a refund and stating that I had not used any of the credits and that I was uninstalling the app. I received a welcome email encouraging me to respond to the email for support, so I again explained my situation and requested a refund of the $6.99. I haven’t received any response whatsoever addressing my refund request so I’m unimpressed with the customer service. And it would be nice if the additional recurring fee for receiving faxes was mentioned in the app description..LizzrdVanReptileVersion: 2.2.13

Blurry-Buyer BewareSomething needs to be fixed. Sent a fax using a file from Genius Scan to Genius Fax. For some reason when the file transferred over it lost resolution in this process. The receiver said it was unreadable. Now I suspected the resolution dropped when I previewed the fax file before send. I thought since it was only the preview that was why the resolution dropped. I was wrong, what you see is what you get. For being a paid app and pay per fax I expect better. For me this is a waste of money, now I have fax credits that I spent money on but useless to send clear faxes. Developer please look into why the resolution drops when you send a file from genius scan to genius fax. I used an actual file, I did not use a picture or scan..GhostBustingUSAVersion: 2.4.2

UNABLE TO OPEN FAXES SENT OR REC’D /I have compatible OS on IPad Pro 10.5😳😒UNABLE TO OPEN FAXES SENT OR REC’D / I have compatible OS on 2017 IPad Pro 10.5. All of a sudden I have lost access to ALL new and old (back to 2014!) faxes so the entire app has become useless! (I still have credits, too!) AND I tried to work with the company But they now ignore my polite correspondence. The same thing happened in the past with my IPhone 7+. And my complaints also went nowhere, but at that time I was able to access all on the IPad so I stopped complaining about my lack of access on IPhone. SO THIS IS NOW INTOLERABLE. (So my loyalty, credits on file, and thousands of pages stored but now inaccessible mean nothing to Grizzly Labs....Regina J.Version: 2.2.25

Faxes don't go thru and they keep your creditsBeen trying for a day to send a 9 page fax. Had to buy 10 credits for $6.99. After multiple failed attempts with an "Error" message (even though the recipients number is correct), I've given up. But there is no way to get a refund after they force you to buy credits before you send. You shouldn't have to pay until the fax goes through. Seems scammish.....I guess I could hold onto my credits but I'll never use this app again. Save your money and fax in person . Lesson learned..Don't use genius faxVersion: 2.4.3

Waste of money!!!Did not work, even after multiple tries..Intrepid KiterVersion: 2.6.1

Regret purchasing your appTo pay 1$ a page is a scam.Eli nasiVersion: 2.4.3

Ugh!Too expensive & too slow. Very disappointing.Why dont you pay moreVersion: 2.4.3

Receiver didn’t receive random pagesI have sent and resent pages that The receiver never got. Each time at least one of the pages was not received. There is no customer service. When you enquire about missing pages the company immediately just resends the original confirmation that the fax was sent. I’ve used up all my ridiculously expensive credits for one document. Be warned..TherecekVersion: 2.4.3

Very costlyFax from shop can b send for 0.25/page but this app asking 1.39/page robbers?.Exx manVersion: 2.4.2

Rip off!I purchased one credit for a test, and $1.60 was taken off my account followed by a further $13.77 at the exact same time! (Canadian $) without any explanation!.AvxyuVersion: 2.4.2

FaxGreat idea but to expensive no thanks will be deleting app now.Bax2uVersion: 2.3.3

DisappointingNeed to pay quite a bit to receive and send faxes. There’s other apps that will do this for less..Mae901Version: 2.3

Charge money monthly without d’inscriptionJe careful this is a scam. I carefully d/l the app making sure they wouldn’t bill anything against my Will. The subscription didn’t appear on my apple account... and I got charges on the first day if the month and Apple doesn’t want to refund me.IsabellefpVersion: 2.2.21

Software does not allow to fax all canadian numbersAfter putting money in I was denied calling a valid fax number that I validated. No fone number for service..Here-to-learnVersion: 2.2.20

Be warned!No notification when a fax doesn’t go through..Hdhdjd rVersion: 2.2.14

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