Slack Customer Service

Slack Positive Reviews

Circular meetingsSlack and Zoom are great I was thinking a good feature might be support for a circle Each participant gets a chance to speak one at a time. When they are done they pass the stick to the next person in the circle who speaks to the group We do this now but at the end of a persons speech they have to tag the next person Everyone needs to remember who spoke in order to tag someone who has not spoken This part is a pain it would be nice to at least have some history of some kind to know who has spoken so far That would only work for the first pass thru the circle (we usually only go around once) And then we go to the parking lot mode where we have interactive conversations This is what we do in a regular checkup meeting a lot of people call a SCRUM meeting A plug-in for Circular or SCRUM or built in feature would differentiate Slack from other products Circle meetings are to give every one a chance to get the floor and not. Be interrupted until they pass a stick or physical indicating that they have the floor Also good for a gathering of friends and relatives What participants need to know is who is the next speaker so they know who is next In a physical meeting it’s the person to your right Please consider adding a way to make it easier. Raising your hand is interesting but causes people to go out of order…. If this is what they are trying to achieve On slack I would love captioning Zoom has it already.M o 2Version: 25.09.32

Implement a feature that allows NDA signers to use Slack safely on a personal mobile device.Authentication portals do not immediately or consistently appear upon opening the Slack app. It would be helpful to implement a feature that allows NDA signers to use Slack safely on a personal mobile device. It would also be beneficial to allow users to choose at what stage in the app the portals appear and what data needs to be protected and encrypted. Also found myself wishing to include different if/then/else modular scripts for the user to create a broader spectrum of security for Slack overall. One possibility could be encrypting data in the cloud and preventing mobile devices from storing any files or confirmed delivered messages from a not-yet-encrypted interaction sent via the App. Additionally, it would be helpful to add an accessibility feature that allows users to change the width of the scroll bar [for Desktop App] either by hovering over it and resizing it or by changing the width manually. Another useful feature would be a scrolling sensitivity setting that overrides Windows scroll settings while in the app but reverts back to Windows settings upon closing/minimizing Slack. Particularly for Desktop users: This would be particularly helpful for users whose mouse wheel has stopped functioning and need to quickly but thoroughly skim through several days’ worth of messages and posts. Implementing a workaround while waiting for equipment replacement or for Microsoft to address security procedure would be greatly appreciated.".IMjustice4AllVersion: 23.05.20

Texting but more complicatedI used this app for several years at a past job. I would say it is like texting with a few small additions like the ability to tag people and notify them of something specific via an accompanying notification. That sounds useful until you actually use it and get tagged dozens of times an hour. Really this is basically just a messaging app with one problem. If you get a message from someone, or multiple people in group message, and you read it and think I will come back to this later and minimize the app when you come back later it is gone. It’s not really gone but it’s not still displayed as it would be if you minimize your texting app or WhatsApp. Instead you have to search for it. If it’s a message from one person you just have to search for that one person and sift through every message they have ever sent. If it has multiple people and you can only remember one you just have to search through every message that one person has ever sent anyone in your organization. If this were free I would say it is maybe useful as an alternative to using direct text messaging. If it costs anything I would say it needs some work. I could see it being good with some tweaks but it isn’t as of my last use which was in May of 2025..Skorzeny81Version: 25.09.20

Does not work well with iPadOS 16When resizing the window of Slack, the changes to editing a post are lost. When pressing ENTER on the iPad keyboard, the message is not sent; you have to press a button. But this button is hidden behind a tiny floating language selection & dictation bar. I had to move it out of the way, and quickly hit ‘submit’ before the bar jumped back, a matter of milliseconds. I know Slack used to be a game company, but this is not the type of game I’m interested in playing :) I also find the app to respond slow on iPadOS, as if it’s not native but some kind of ‘HTML shell’ that doesn’t really bring the best of the native CPU/GPU capabilities. Lastly, I think they need to rework ‘search’. I would like to see a more clear distinction between ‘search everywhere’ and ‘search within the current channel or private conversation’. It takes ages to find something now. I also would like to see a more user friendly search query system (AND/OR) where I can add criteria. Right now it doesn’t ‘feel’ right - I know that doesn’t really help but perhaps they’d benefit from a larger user-acceptance phase for UX. Luckily it’s miles better than Discord, which although more powerful, is not easy to use or grasp..DaclooVersion: 22.10.50

Workplace CommunicationsI love slack. I started using slack in January for my job, as our communications channel, between team members. This app has never caused me any problems. It’s NEVER: crashed, logged me out unexpectedly, had any technical problems, deleted any of my channels, failed in posting, or any other problems. This app is reliable, always functioning, never disappoints with the reactions and features to customize for your job specific needs, and in all ways shapes and form been hands down 100% real time. I love how i can change my profile picture, name, workplace info, choose privacy and notification settings, can set myself as away, and all my notifications come in once I’m active, have a dark mode enabled (this saves my tired eyes first thing in the morning) and an all the way around fun place to communicate with others. I don’t leave many reviews, and this is one of the only ⭐️⭐️⭐️⭐️⭐️ reviews I’ve left. Thank you for everything your team and developers have done to streamline our success. You’re amazing!.AnC.Really?!Version: 21.06.11

A few months in. Mostly good.The app is easy to learn and has become an integral part of our small business. I wish I could put the channels in the order we use them the most, instead of the app just putting them where it wants. I had an issue with posting pics and tech help was friendly and got back with me quickly. The problem was resolved in a week or so. My biggest complaint is the app is bad about not giving notifications when it should. This is a real problem as many employees will not check the app unless it notifies them something has been posted. Every time there is an update, the notifications seem to work well for a few days… then they stop working again. Overall I give it 4 stars as the notifications issue is the biggest issue, everything else works as expected..Hippiegal23Version: 21.11.20

Need Better Usability & AdoptionThis app is functional as a way to send messages instead of emails. It current design makes achieving true organization difficult, which severely limits its overall value to the team. The primary issue is the difficulty in information discovery. In high-volume channels, it's a challenge to quickly locate specific posts or filter out the noise. The app lacks robust filtering or prioritization features necessary to highlight "important postings," meaning key information often gets lost in the general activity stream. Furthermore, we've struggled with team adoption. While the capability to create better-organized, specific channels exists, the majority of users continue to default to the main channel, ignoring the alternative structures. This inability to drive adoption means the benefits of the app's features are often negated, leading to a generally disorganized experience. It needs improvements in discoverability and ease of use to encourage consistent, team-wide utilization..Reviewholic2015Version: 25.10.50

Good except for notificationsOverall the app works quite well. Some things are big misses for me though, especially notifications. Putting a lot of detail in hopes it is read by developers as I do want to love the app. Searching for users when trying to start a DM doesn’t prioritize users you’ve talked to before. I work at a company with thousands of employees, so if I search for someone with a common first name and I don’t know their last name, I have to go through a list of 30 people when I’ve talked to them before and I’d expect them to just come up first. Messages you read on web or on the app don’t dismiss notifications. I have to go dismiss them all one at a time even though the app should know I’ve read them. Big failing for me compared to something like FB messenger which will know to clear them. There are no different snooze settings for different days of the week. I don’t work 7 days a week. Why would I want the same snooze settings? There is no granularity on getting alerts for channels besides give me everything all the time, and give me nothing. If a conversation is happening I want to know about it, but I also don’t want my phone to completely blow up with 50 notifications beeping at me in 10 minutes. It would be much less distracting / annoying to group the messages and notify on configurable intervals Lastly, if I get a message while snoozed I am not told about it once the snooze ends. This can lead to me not noticing a message for days.Ayrton117Version: 20.05.20

Needs screen share viewing on iPadMy dev team has been leaving slack more and more since everyone now works from home, and the viewing of someone else’s screen share does not work on iPad. Many of our team are mobile, and while the developers themselves are most always at a desktop, managers and attendees on calls are not - and are unable to view and follow along on the product and issue demos. Because of this, meetings are now scheduled outside slack on other services like MS teams and GoToMeeting which support viewing from iPad. Once meetings started to move from slack, more communications continue to move out. Our use case makes sharing from iOS a very very low priority, but viewing other presenters shared screen is a must have. Without this feature, I find I must only give slack 3 stars. Otherwise, notifications work well, and messages are solid other than missing multiple levels of bullet indents to make readable lists..DarthDaddy01Version: 21.04.20

Pretty good but a couple bugs I’m surprised aren’t fixed!Hi… I love slack, it’s great. I’m not gonna spend time selling the great parts, they speak pretty well for themselves. I will say, though, the only two main issues I repeatedly run into is that my Slack doesn’t allow me to upload files from my phone. I can’t upload photos, attach documents, or embed hyperlinks. It’s frustrating. I’ve gone through settings and allowed all options, but the buttons simply aren’t there for me. Additionally, if you’re in more than one Slack workspace, it turns off notifications for the other workspace. I know there’s a feature to prevent this by allowing cross-workspace notifications, but that still doesn’t always work. They’re two pretty important aspects of a workplace communication workspace that I find concerningly absent!! Other than that Slack is great!!.JjfouquetteVersion: 25.03.30

Great App for Coworker CommunicationI’ve used this App for four years at my previous job. I used it on an iPhone and a computer. I have never had issue with it. It does everything you want it to do. Allows for different channels of communication. For example one for updates to policy, one for customer issues, one for employee appreciation, etc. It allow la for direct messages communication between two or more people. Nothing has been lost in the app or crashed stopped working. The only thing that has been an issue is I can’t seem to figure out how to delete people off a channel. When someone is fired or leaves the company they still have access to information they should not have access to. Is there a way to delete people from your slack channel or are we stuck with them forever?.KosKos2011Version: 24.03.20

Communication hash needs respectful boundaries. Tailor and cull Notification output!Slack is like a giant meat pie of an entire organizations communications. Why is this company entrusted with so much sensitive data? Why is this company worth billions? It offers modest boosts in communications but at the expense of constant nagging at all hours to participate in the always-on business “culture.” If you’re going to use slack, set up your own boundaries, and work to limit the application’s reach into your life. Otherwise you’ll be sucked up like another strand of spaghetti in Slack’s “value proposition.” Yikes! Boundaries are healthy, people. “Always on work culture” is a sign of simplistic, juvenile notions of how to lash as many people as possible into the heaving, soul-crushed masses of American suckers who think they have no other option than to just give their lives away to the job market. Yikes! Boundaries! Cultivate good boundaries! Then maybe slack will actually start to show some value. /end rant..Mike ConellyVersion: 20.08.30

What a lifesaver!!I have worked on multiple teams that have used all kinds of communication platforms, and Slack is definitely the best one. I’ve used Band, Discord, GroupMe, Google Chat, Microsoft Teams, Group Chats, and many more apps, and Slack lands on top every time. It’s professional, easy to use, convenient, and very reliable. I love the channel feature, how you can customize notifications, how it connects to other apps, and how you can have multiple Slack groups easily. I don’t have Slack pro, but even with the basic plan it is still the best option (it also gives you 30 days to test out premium without entering your payment information!!). I 100% recommend Slack for any team who is looking for open communication and to reach their goals quickly..Pancake—EnthusiastVersion: 25.11.30

Active/away doesn’t workUpdated Review: Dev team responded and the newest version does include a fix for the active/away bug. Updated rating; however, Dev team should test builds before rolling out to the public especially for important features such as your presence status. Original Review: Switching between active and away no longer works since the last release. When the selection is chosen it just highlights it but doesn’t change the status. Force closing the app and immediately changing the status works only sometimes. I’ve already tried uninstalling and reinstalling the app and the problem still persists. Based upon the reviews in the App Store it appears that this problem is not isolated to me. Hopefully the dev team can fix in the next release.SmmleeVersion: 21.03.10

Great platform with a minor issueI’ve been using slack for a year now with work, classes, and organizations. It has a really nice setup and I enjoy the fast communication. But something that I think could be changed is the do not disturb - I think there should not be a default automatically turned on and people should instead receive a suggestion to change this themselves in settings, many people don’t pay attention to this and I have a lot of messages that end up not being seen. The big thing is that after the do not disturb period ends, you don’t get notified of the messages that you received within that time period. So many people end up not seeing those messages until much later, or not at all. I think slack should notify you immediately after the do not disturb period ends so you can respond to those messages in a timely fashion. This seems like a big thing to overlook..Kierra689Version: 20.02.10

Can’t open Saved Items from iPad ProI AM able to open links on the Desktop site from my Saved Items. But not in the mobile app or from my iPad. In fact, I had to open Slack in a mobile browser in order to even open a Saved Item. How does that make sense???????? If I try on my ipad- I have to go to my profile, whereas on the dekstop “Saved Items” are found on the lefthand column with everything else- makes sense. On a mobile device, there’s these additional steps. Doesn’t make sense. Anyway, once in my Profile, I click on the dots in the upper right hand corner. I click on Saved Items. My Saved Items populate. Okay, great. Finally. I click on the link in the Saved Item I want. Nothing. The Saved Items menu disappears and I’m just looking at my Profile. I try again. Same thing. Try again. Same thing. I long press the link. The app completely closes out altogether. 😒 As a UX designer, if you guys can’t see or understand the frustration I have with this simple feature that should be easy...lol. And yes my app is up to date. Please fix. Apparently I can do this from my laptop and my phone, but I use my iPad for school and Zoom meetings since everything is virtual. And the Zoom meeting is saved on Slack for the classroom. I shouldn’t have to go into a mobile browser because the link won’t work in the app itself..Rain2cryVersion: 20.06.10

Great for out of office communication!I manage routes for a pest control office and slack has been an incredible tool to keep everyone connected. Techs can download it on their phone or tablet (whichever suits them) and I can send vital info like contracts, pictures, any communication regarding their schedule, changes, reminders, etc. I love it! I do wish we could reorganize the channels on the side - some channels I use every 30 minutes throughout the day, some I use once a week and I would like to have the most used ones towards the top so I can get to them quicker. I love using this instead of group texting - so much better than the constant dinging and much better organized. I would like to see an option to snooze notifications for a specific channel for a short time and also an option to snooze notifications for the weekend. And a quick access to snooze notifications for a specific amount of time not standard presets to choose from (ie 90 mins, 22 hours, 45 mins, 6 days, etc.). I like the remind me later feature, especially “remind me tomorrow morning at 9am” feature I use it almost daily and love it. I love slackbot. I also like that you can mark a response unread to come back to without setting another notification. One big thing I wish I could do is “request a response”, so when I send out a new policy change they can “check a box” or something to acknowledge they saw it instead of everyone having to respond and everyone getting the notification of every single response. When I have 35 people I need a response from it gets a little annoying for everyone and hard to follow. Ideally I could tag them and they could check a box next to their name that would be the easiest. Thanks Slack overall we love this app it’s been a great tool for my teams..Rylee EvansVersion: 3.48

Just another communication channel that creates confusion.I have never really understood the draw of Slack. It started as an updated instant messenger and is not trying to be a collaboration tool. Like so many technologies it is trying to become an alternative to existing tools. File management, project tracking, collaboration, etc. But it doesn’t do a good enough job of replacing the existing tool. So it has become just another place you have to look for stuff and competes with email, text, chats and messaging from video conferencing, etc. It just adds confusion. It can be difficult to use because of all the different ways information comes at you: DM’s, Activities, Channels. We end up with scores if not 100s of different streams to try to find things. It is good at what it was designed to do: replace instant messaging. But I don’t find value in it other function..Tim in the westVersion: 26.04.20

Pretty.. pretty... pretty... pretty goodBy far the most used communication tool used at my company. Combines the ease and flexibility of chat with the ability to scale to huge numbers of collaborators. Organizing messages and channels can be a challenge but that's a hard problem to solve and Slack gives you many options to filter and review your messages. I took off one star because after many years of using Slack the advanced search functions are still frustratingly opaque if you don't use it every day. I'd also like to see more granular user permissions that enable a user to set up rss feeds within specific channels as a non-admin. Overall, an essential business tool for any modern enterprise, which has largely replaced intra-employee email..IM A BALLERRRRVersion: 25.09.41

Why Can't I?I created a workspace, created a channel, and changed the channel description for that channel. The application automatically posted a message in the message feed that essentially said what I changed the channel description to. I cannot delete this message, nor can I disable this behavior. A description change-log does not belong in my messaging feed. I moved this channel to a group named 'Starred', and I attempted to create another new channel. A popup notified me that my workspace's settings have changed, which may affect who is allowed to create channels. I am using the only account that has ever used this workspace. There is no other account that I could've transferred authority to. I cannot find administrative settings, and I believe I have searched all settings and tapped, long pressed, and explored any reasonable place where the workplace name or settings might exist on the iOS app. As a workspace owner, I would like to be able to easily accomplish administrative tasks from the commonplace device I own. These two problems seem like they would've been discovered and remedied by now if an endeavor of Slack's notability cared to remedy them. I do not feel like discovering more frustrating problems that seem to have simple solutions..BomblonVersion: 24.04.10

A mixed bagI have such a deep love-hate relationship with Slack. I only use Slack on iPad and iPhone, but mostly on iPad. There are a few key places where it falls down: - Not being able to create/edit Posts is ridiculous. It’s just editing text, come on. - If you background the app for 30 seconds, it marks you as Offline. This means it’s hard for my team to tell if I’m actually online or offline as I’m almost always Offline in Slack. - The app needs to be updated to support the iPad pointer natively. It ‘works’ but there’s no optimization for it which feels broken compared to any other modern iPadOS app. (Also, text selection with the iPad pointer is very difficult because Slack doesn’t use native standard elements.) - There’s no way to create or reorder Sidebar sections on iPhone/iPad. - Slack actually has great keyboard shortcuts, but it’s inconsistent with the Mac client. ⌘1-9 should let me switch Workspaces, and ⇧⌘R should allow me to Reset Cache. That’s all high-level stuff. There are lots of other things I’d like to see but have little-to-no faith that I ever will. For example, I’d love for Slack to have Shortcuts support, such that I can create an automation that sets my Slack status. That’s an example of something I feel like Slack would have jumped on 5ish years ago but doesn’t care to do anymore. (Let alone something as fundamental as adopting the system iPad Sidebar or have a native Mac app.) These are all negatives. I actually really like Slack, it’s a critical business tool for me that I enjoy using. It’s just not a joy to use as it continues to drift from what I expect a native iPad app to support..Karan301Version: 20.11.21

Nice UX, but flaws in designThe latest update makes improvements on the UX which I really appreciate. I like how easy it is to swipe between conversations and to also quickly set myself as away. In the previous interface it took me longer to set myself as away. Thank you for the hard work. As a developer I understand that users can be frustrated by change. I think the change is fair and I am willing to play around with it as a user and provide constructive feedback. What I don't understand is why you have disabled the option for a dark theme. I don't want to match my system theme. I want a flag in Slack. Conversations jumping above what I have pinned was an interesting decision you made. I can see its usefulness but I would like a flag to make this optional. Personally I do not want things jumping above my pinned items and groups. I do understand the idea behind doing this though. On a mobile device it means less scrolling to find the message, since there is limited screen space. I get it. Can you please consider making this optional? I think you should work on matching the desktop experience when you can. Please consider allowing us to collapse our groups/sections. If you add a tutorial in the future, please allow us to skip it. Nothing frustrates me more as a user than being forced into things. Sometimes as devs we need to force a user down a path. But you guys don't need to force me down a tutorial. Force Slack to match the system theme. Force conversations to jump to the top. Give me some customizability to create an experience that I feel is tailored to my own individual productivity. Thanks for trying to improve our experience! I hope you consider some of my feedback..Cwade12cVersion: 20.05.10

An amazing FREE workspace app.I never feel this like strong desire to write reviews but i am now- Slack is a wonderful group workspace app. A lot of the complaints seen are due to APPLE updating to ios16. Americans (and i am one) want things in an instant- slack has to adjust. That said, I've been using slack for about 3 years. I think a lot of reviews are ignoring the fact that it is FREE! You pay NOTHING to use this app, when all other apps cost at MINIMUM $100 depending on how many employees you have. All the complaints seen (to me) are glitches that just require in person communication. Companies shouldn’t be depending solely on slack- it’s a GREAT tool though. What reviews we see are called minor inconveniences. In the grand scheme of things. Slack is amazing, it’s even more amazing that businesses can DEPEND on slack FOR FREE to communicate with everyone from really anywhere. THAT SAID, all apps have issues. I have had good runs with slack and i have had issues just like every other app i have. Instagram, Twitter, Facebook etc included. Is it worth it for all the features you get? The various work spaces ? User interface ? Etc. ABSOLUTELY..AkandyyyVersion: 22.11.40

Slide into my DMsUsing slack is easy, it’s convenient and I recommend it. The ONE thing that I wish were different is the DMs. I’m in THREE separate workspaces with overlapping members in the group. Sending a DM to one person in one workspace means not seeing the private message thread when sending a DM to the SAME person in another workspace. We have a workspace for the village in which our Burning Man camp lives to communicate with the village leads. We have a camp message to chat amongst us as camp members. Some of us in that camp are involved in an art project that includes other people. There’s no good way to keep up the DMs with the people who also are in my same workspaces across all the workspace. As you can imagine, DMs are usually OT and all over. This is the one thing that could use a tweek, IMO..LilakayVersion: 19.11.10

Great toolWe use in our small law office. We had to write some of our own "best practice rules" (like phone message channels only get phone messages, no gifs in general, snooze when you aren't answering) but it's been a great tool for our office. Easy way to be sure you're keeping up with your team without getting in to email all the time. We love it because if person a has a question for person b, a send the question and b gets to answer when they have the time in their day. Minimize interruptions while also allowing the person with a question to say it when they're thinking about it. We love slack. It's AOL instant messenger for professionals. I do wish it was easier to upload images etc without the comments being a weird title..Hatwife12911Version: 3.28

Don’t Fix What’s Not BrokenSo for some reason the Slack team is weirdly focused on constantly changing how both the Slack Mobile and Desktop App functions. There are 3 primary modes of communication in slack, Channels, DMs, and Huddles. Both DMs and Huddles have a dedicated menu structure that allows you to see the DMs and Huddles you’ve received engagement on/in over the last several days. Yet for some reason the same is not true of the “Home” button which shows the channels. This functionality of your engagement in slack over time used to be in the DMs view, but now I have to put down reminders or content flags for conversations I have in channels as there’s no way (other than searching - which doesn’t fully get you there) to see what other non-DMs/ non-Huddles engagement history. Please bring this back..DemosthenesVersion: 25.08.21

Do not disturbWould be nice if Slack can detect I’m driving and be able to change my Status accordingly..Yannick_MTLVersion: 3.28

Project Manager at Electronic ArtsHi, I use slack constantly, along with 10,000+ other gaming employees and I think we can all agree that Scheduled Messages in THREADS is a need!!!!! Can we please get this implemented? Thanks!.Belle 9Version: 23.11.30

Best messaging app for teams period.Nothing beats slack for small business and team communication..SwiftsageVersion: 3.29

Top NotchPerfect accessory for keeping everyone connected..LisamigaVersion: 20.07.10

GoodDefinitely the best way to communicate with others in a team. There are a lot of features too, would recommend for any kind of group out there who doesn’t feel like texting and emailing announcements and group plans..Andreea4234Version: 3.52

IRC modernizedAll the best parts of IRC and then some. Cross-platform goodness and loads of features. Slack is the future of collaboration and communication within communities..SonikVersion: 3.37

Needs better organizational optionsAbility to subgroup contacts, duplicate contacts across multiple groups, better notification sounds, catch-Up in desktop app, and ability to pin important conversations. Hiding clutter without hiding messages, and better automation processes..JeffdoesreviewsVersion: 25.12.20

ToCluttered. I only use because I am part of a group, if they switched apps I would be very happy..Grams in SaskVersion: 24.09.30

Two timesWhy am I having two times the app on my iPhone since the last Slack update?.Moi123321Version: 23.11.30

BugRecently I found a bug that I got every notification after 3-5 minutes that had been posted or sent on my DM. It could be fixed in the next update. Anyway, I love to use Slack. Nothing can't bet it..Shourov-sRvVersion: 23.11.20

Great but notifications don’t work 100%Notifications work half the time. Not helpful..ItsmekendeeVersion: 23.11.20

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 26.06.10

Slack Negative Reviews

One Step Forward, Two Steps Back for iPadThe recent iPad App update misses the mark quite considerably. In some ways, it is almost as if Slack doesn’t understand its users. No longer easy to see all unread messages in one place - which was a feature I regularly requested for the desktop app. Now, the iPad app has been turned to be quite bland. Seems like the “Dark Mode” folks won the design argument; as the new app no longer supports the desktop or web app color themes; which now makes the iPad app incredibly difficult to know at a glance which team you’re viewing. Also frustrating are the 3 or so “Unread Direct Messages” you can see, when you tap “Show All” it takes you to the “Direct Messages” sidebar that sorts in its own way, with unreads strewn about. Also, Direct message addresses are much harder to read; too much text all clumped together. Unfortunate for the iPad app, Slack has taken a once very useful version (preferred as a second screen in some cases over the desktop app) and made it into a giant iPhone app. The iPhone app now also suffers from this Direct Message unread messages “Show All” problem. The only way to return some of the missing sort and see all DMs on the iPad app is to select the sort option of “by recent” but it does not group unreads. 7 years using Slack, and this is by far the most disappointing iPad app “upgrade.” Repackage the desktop app for the iPad and call it “Slack Pro” for iPad Pro users who use their iPad in place of a laptop..RufHaus71Version: 22.04.10

Cluttered UI, easy to miss messages, too complicatedSlack isn’t the most user-friendly communications tool around. The UI is too cluttered, and it’s easy to miss messages. Things get buried. And notifications are terrible. The integrations are too complicated and you often find yourself wading around like, “where am I?”, and, “where was that message?” ... things seem to disappear when you navigate away. And so much content seems to accumulate all over the place, and whether there is truly a new message waiting for you or not, and where the heck is it, is often a mystery. I’ll sometimes encounter messages from a colleague or in a team room that are days old and scratch my head, “why didn’t I see these or wasn’t notified?” I often avoid using Slack and opt to use our simpler internal communications tools, because I am afraid messages will just get lost or missed by the receiver — that’s a sign of a failed tool. And, why isn’t a voice integration standard like Microsoft Teams? Some of my company has it set up and some parts don’t. Therefore, nobody really knows if you cannot cannot do voice calling or meetings in your Slack context/rooms, so we simply don’t. Which brings me back to simply using our previous corporate tool, which does it all, seamlessly, where I don’t miss things, and don’t have to guess about the functionality and switch in and out of different tools. How Slack can be worth so many billions is beyond belief for a tool that’s such a jumbled mess. I guess Salesforce is probably the right owner - another jumbled mess of disorganized and outdated tools that are over-hyped..Sdnelson11Version: 21.02.10

Horrible customer serviceSlack has the worse customer service ever. They have programs businesses use to communicate yet when needing to fix things with your account you’ll speak to five people or ten people after waiting 10 to 20 minutes going through options just for them to ask you to go to the slack website and do it yourself by sending in a support ticket. What is the use of customer service if they can’t even submit a support ticket for you? You have to get a laptop during the call access the site and submit it yourself which they’ll only email you back and call once they find the time to. Worse customer service ever I’ve used the program for years and never had to call until today which now I know I’ll never call again. I will never refer anyone to this program. I brought it into my company and will not make that mistake after receiving the information by upgrading the plan and after I have all my information out of it. I’ll never refer anyone to it again. Thanks for the worse customer response time worse customer service and literally don’t have a number to call if you can’t fix anything unless we wait for an email from someone else who barely responds. Really professional really disappointed..ZillownicknameVersion: 25.06.30

Getting worse and worsePost-acquisition the Slack iOS app has taken something of a nosedive in quality. It went from a nearly full featured Slack client to kind of a baby-mode limited functionality version with fewer and fewer options and features. Theming is gone and the UI is stuck in high contrast mode that gives you awful visual afterimages. The ability for workspace owners to do anything is gone. The ability to control editing window behavior is gone. Hardware keyboard integration is worse, with shortcut keys being removed. It's become riddled with bugs. Just scrolling the chat will randomly throw one of your messages into edit mode if you touch it wrong. Every couple of versions it stops accepting Return to send when using a hardware keyboard. I'm glad Stew and his folks sold out and made a bunch of money, that's awesome, I like Stew personally but it's a shame what the clueless new owners are doing with the software they bought. Sad update: The generic "developer response" below, a boilerplate plea to open a ZenDesk case, is a real shame. I did, of course, do that. About four months ago. The response was -- to paraphrase -- "thanks for the feedback." The product has not improved since..Just Your Usual ReviewerVersion: 22.08.10

Better off using a cup and piece of string. READ REVIEWAbsolutely awful. I am almost more upset that I can’t leave zero stars than I am upset over using this so called “app”. I can’t even sign out or navigate anything. who designed this? Throwing a vibrating dildo at a computer screen would produce a more functional “app” than whatever pathetic excuse for a programmer created this “app”. I have to use quotation marks around the word “app” because of how poorly this mess even resembles what supposed to be a form of communication. Very very rarely do I leave reviews on anything, but this “app” is THAT bad. Don’t waste your energy pressing “download” it’s not even worth one tap of your thumb to download this poor excuse for an app. It’s seriously just a knock off of discord with a fancy logo and harder to use. This app is a complete joke and you’re better off using a cup and piece of string before you download this atrocity. I’m not joking when I say use litterly any other app or form of communication besides this one. You are seriously better off attaching a note to a pigeon and flying it to your clients than you are using this disaster. It will make both you and your business look bad..Rico1801Version: 23.04.40

Slack slacked in 2020Look, I love/d Slack. I’ve been using it as my internal business communication tool for the past five years. I’ve also noticed in those past five years, Slack has barely innovated and as of recently, especially during 2020 when most applications like zoom, Google meet, and Microsoft teams have been booming with innovation in new ways of interacting in this new work from home work life. Now with the acquisition from salesforce, I truly feel like Slack is going to go down the drain and what was once the industry leader in communication has sat back on the couch, slacking, watching everybody else move forward. As of today, we are looking into other platforms outside of Slack due to the lack of innovation and buy out from sales force. An example of what I think is easy innovative feedback, we’ve been asking for voice clips to send both privately and in channels up to 2 to 5 minutes long so managers can leave a status update or important message or daily briefing first thing in the morning without having to type it all out and can do it on the go; nothing. It was nice while it lasted, slack. 👋.EmayteeteexVersion: 20.11.20

New video play system is very badNew video system is really bad on iOS, iPadOS and macOS. It’s chunky, glitchy and hard to use, trying to reduce size of the video while playing, as result it takes more time than download 3-4mb high resolution video and play it. Also scrubbing on mac is horrible. Old system was much better and convinced. Also, When I got notifications about messages I got it on all my devices: - Mac - iPhone - iPad When I open Slack on any 1 of these devices, let’s say on iPad, and then read that message from notification I just got in chat group, so that message will be marked as was read - that message is still shown as on my Notifications view on iPhone and Slack icon is still have 1 red circle, so like some new message is waiting for me. This should work as for example in Telegram app. In it, when I got notification it will be shown in Notifications view on iPhone and iPad and Mac. But then, if I open Telegram on any of these devices and read that message - notification from Notifications view will disappear on all other devices and icon on the app will be without red 1..Olololo13Version: 21.09.20

Keyboard ↑ ↓ arrow keys shenaniganThis app is unusable on my iPad. I have Apple Magic Keyboard case for my ipad, and the arrow up & down keys ↑ ↓ behaves in a very wonky way in Slack app. I can’t edit texts properly, as clicking those keys straight up takes me out of the text box and it browses the PAST messages section above. Not only that, it skips old messages in weird way, so you view random ooooold message area. And then ↑ ↓ keys are literally unusable in the actual text box. I do soft returns often to give spaces to my messages and editing is quite literally impossible. Tried restarting, reinstalling, setting, accessibility, all that but it’s just the app. Slack app wasn’t always like this even a year ago, but some update last year caused this. I’ve been waiting to see if they’ll fix/revert this, whether it is a bug or very dumb conscious choice made by someone. But it’s been awhile and clearly they’re not gonna fix it on their own. PLEASE FIX THIS. I like slack a lot and a premium user for full experience, but I’m looking at different chat program for my team because of this bug. AGAIN, PLEASE FIX THIS!!!!.SuperSpumoniVersion: 25.02.31

You ruined the appSlack is an indispensable tool at my company, and I generally enjoy using it. However, recent updates changed the behavior of unread messages in a way that makes it extremely aggravating to use. Until recently, I could go to my Home view and see all unread messages grouped together at the top. This was so wonderful and intuitive! Now I only see 3 unread messages with a link to show the rest. Unfortunately, when you tap the link to “show all x” it takes you to the DMs screen where messages are in chronological order. This means my unread messages are scattered all over the place, and as a result I no longer have a way to just see all my unread messages grouped together. Either bring back the original view that was there FOREVER, have the “show all x” link expand to see them all from Home, or allow me to group unread messages at the top of the DMs page. I’m supportive of adding things to a product, but don’t take away a key viewing experience that leaves a huge gap in the product..KwanbagaVersion: 22.04.10

Just awful. Missing chats, bad UIThis is the perfect example of if it isn’t broken, don’t fix it. They over engineered this app to the point where it’s barely useable for its original purpose, chats. Can’t find anything. Phantom notifs. Confusing buttons and UI. Worst part of my work day is using this junk. If I never had to use this app again, it’d be too soon How an instant messaging platform should work is well established at this point. But please help this make sense: I receive a notification for a chat, I open the notification and see the chat, I respond, and then go to another app for a sec. When I get back to slack, that chat from 10 seconds earlier is gone. Not in chat lists, not in the “DM”s section, not in the thread section, nowhere. So so so sooooo infuriating. Only way to find the chat is to remember their name and search for them. I have completely disabled it and told work people to just email me because I cannot tolerate how unintuitive and unnecessary this app is. It cannot accomplish the most basic point for which someone would use it, so I won’t use it..Fade1dVersion: 25.11.20

Was my way to go app for work but not anymoreWhen I first started using slack back in Feb 2019, IIRC, I was thinking I’d definitely want to use this app for when I launch my own business. During this time, I’ve noticed slack’s issues more and more, basically the ones you can read in the other reviews, namely the lack of synchronization between desktop and iOS apps—meaning you’ll have to read everything again on the mobile app to make their unread status go away. BUT, they’ve never been a dealbreaker, even though they were inconvenient and annoying at times. Now, they’ve discontinued support for any OS below iOS 13.3, and quite frankly, I find it a very ridiculous notion to ask a user to change a very well working device (iPhone 6) just for the sake of an app. I’m going to delete it from my phone since it’s no longer functional. If I didn’t have to use it on desktop for work—a major inconvenience since I don’t carry a laptop everywhere I go—I’d have discontinued my use of their services..AkimaramaVersion: 21.09.11

Latest update ruined notifications—iosThe latest update ruined notification banners for me on IOS. Currently, every mobile notification I receive starts off as the titile of the notif as SLACK. Then the chat message. Previously instead of it saying SLACK, it woukd say either the name of the channel I was receiving the message from or the name of the person I was receiving the message from. Again, now all it says is SLACK and the message itself. I am in 40+ channels and communicate with tons of people each day—-this is absolutely ridiculous that I have no idea where the message is from or who is messaging me unless i actually open the app itself to see where its coming from. I have reset cache, I have run the notification report and sent it in. The notifications being received is working. Theres no issues in receiving the notifications itself. It’s ridiculous that the design of the mobile notification has been changed. I do not need to know this notif is from slack—-I already KNOW that. I need to know ehat channel or person is messaging me..HajiSahnVersion: 24.09.40

Almost unusable in recent monthsI used to LOVE slack. I manage a company with 47 fully remote crisis workers. Timely communication is vital, as people’s lives are on the line. I send hundreds of messages per day leading my crew. But nearly every time I try to open a thread, I get “Message Unavailable” error that says the message has been deleted. I have to close and reopen the app several times just to see the message. Notifications don’t work properly, the app crashes while I’m typing a message and loses my work. I am forced to restart this app literally dozens of times a day. I’ve reinstalled, cleared cache, bought a new phone. Slack is essential at my workplace and I feel so helpless. These constant glitches are a massive timesuck, to the point that i cannot perform my work on the go. As a salaried manager I am always on call outside of normal hours, so being able to work mobile is non-optional. This is incredibly frustrating and I’m at my wit’s end. Slack developers, PLEASE, how can you let it be this broken for so long?.Azita SaedVersion: 22.11.40

Lots of little frustrationsThe Slack service is great but the ios app needs either a better thoughtout navigation system or more customizations. There’s so many little things that could be slightly tweaked to make this a better experience. For instance, all unread channels and 1:1 conversations are automatically moved to the top of the list, which means the list is constantly shifting around, making it very difficult to find the channel I need or go back to the previous channel after switching briefly to see a new message. And when I look for a particular conversation or channel, I have to check two places. The desktop slack app (thankfully) offers an option to turn this off, but not the mobile app. Settings for the whole app are buried inside channels/conversations. Settings for channels, at least to some degree, are only available on the desktop app. It’s a mess. And editing a message requires a long press and then a quick tap on a menu that’s partially covered by the home indicator on the iPhone X/11. Sometimes my workflow is interrupted by a not-so-helpful on-screen tip, like the one showing me how to swipe horizontally. (I already knew that, and I have work to do.) There’s no way to turn these off or quickly dismiss them, so I must complete each exercise before I’m allowed to use the app. The list goes on. The updates to the app are frequent but sadly its shortcomings get less priority than silly things like an entire screen to choose the app icon..TheDelayFishVersion: 20.08.20

Mentions feature remains brokenAfter the most recent redesign a year ago or so, the “mentions” feature broke, and it is still broken. My team uses slack very heavily to respond to support requests across about 100 channels that themselves see heavy activity; we rely on having our team name mentioned in those channels in order to catch support requests. However, when we go to activity -> mentions, only about 50%-60% actually show up there. This means that if you’ve accidentally marked one of these 100 channels as read (let’s say by checking the notification there and then moving elsewhere), that notification is gone and the tag is buried under hundreds of other messages. Other pings *in the same channel* will show up under “mentions,” so it’s not a channel-related thing. It’s just a 50/50 chance that the ping you need to find is there or not. It’s the definition of a broken feature and is a huge disappointment that we have to navigate around daily..Dr CheezitVersion: 24.05.10

Hopefully setting the stage for better support!Slack seems to want to participate in the mindless cycle of e-waste generation. Basic maintenance apparently means regular OS upgrades, which of course eliminates systems that cannot receive those upgrades, but are otherwise not only serviceable, but fast. It’s amazing that you can implement massive creative tools that stretch the limits of the imagination, on hardware and OS that is 5 years old. But chatting? Collaborating? Posting a picture? Basically a glorified IRC system? Nope. That requires Windows 11. That requires macOS Ventura. Next year it will magically require macOS Sonoma. Of course, some cretin will chime in, blathering about security. Newsflash: a well secured Windows 7 system is infinitely more secure than a default Windows 11 install. The same goes for macOS Catalina, or even High Sierra. Not surprisingly, those systems are actually faster at performing most tasks, as the most observable change to the operating systems over the years has been bloat and inefficiency. However, on the positive side, Slack cares about its iOS release notes, and always attempts to at least bring some lighthearted humor to the banal experience of updating. They contain some detail, as well, rather than the rote “we are continuously striving to improve your experience”. Slack should actually be in the business of writing release notes for other app developers, and maybe some OS developers as well..Manny RinaldiVersion: 24.09.30

Don't like having to create an account to join a workspaceMy school has a slack license and I use it for classes, but whenever I try to join a workspace, it makes me login with the email I have associated with my school but then it creates a new user profile with the same email instead of using the existing one. Earlier today I literally joined a workspace using my existing email address and profile and it, instead of using the existing account, created a new profile. Why does it do this??? It's unnecessary. Also earlier today I got a URL invite to a slack workspace and tried to join that workspace using my existing account (like literally every other workspace-like service allows) but it wouldn't let me join by URL, and instead only showed me the workspaces I had already joined (but not logged into on desktop app I guess). I know this was doable before, as one of my classes a few years ago had people join via a URL, so what happened?!.Xxk3990Version: 21.09.11

Great performance, poor UIAble to handle an manage huge volume for huge company. On User Interface side… may work for small work group, but it is impossible to manage conversations when you have few dozen channels and colleagues. UI is primitive, no ability to organize conversations you focus on (tabs [invented in 1990s] would be great, having 10-20 windows as I have to use now make problems managing screen space), no way to organize conversations in tree (are we in 1980s?), no context search (the search they have does everything except what you exactly need; for example no way to filter from what you have currently open), no way to organize conversations by last update, creation, last your comment, last answer, by contact, or other alternatives. Huddle (voice/screen sharing) has no controls on what microphone to use (!!!). Overall - 2nd grade student project UI at best..KfoufhkfhfVersion: 26.02.10

Broken Send feedbackSend feedback is broken. Opens email like window making users guess will submission send an email from their email and if so which from address will it use OR it’s just a form to submit and email is sent only to slack (no email using users from address). Further even after entering all info, the send arrow button is no enabled (with no errors to indicate what’s missing) so basically waste of time user entering feedback and then realizing they can’t. So slack doesn’t want any feedback from it’s users. Lastly feedback should be anonymous, not gather information about user/user org unless user chooses to share their information. One gets more real feedback from everyone when it’s anonymous! Also feedback section itself is hiding nicely in Preferences, as if it’s some setting vs. a critical functionality for any good product which can accessed and submitted with 1 or two taps..UninfinityVersion: 24.02.10

Salesforce sells out on SlackWelcome to the new & improved slack where we’ve discarded what was unique, distinctive & useful + efficient about Slack and have now side-car loaded in a ton of extra features you weren’t burning for to make the app a horrible mess. Slack, since their acquisition by Salesforce, no longer prioritizes usability or their users. Each successive app has added steps (needlessly) to taking specific steps & has NOT addressed the core deficiency of slack: conversations/arguments that are facilitated by its discursive structure (mimicking twitter / Facebook in structure with emojis & threads naturally oriented team discourse toward argument, not consensus). Instead the latest updates are a desperate attempt to chase Microsoft and their rising star of Teams. Tell your work admins & leaders that Slack has sold out and no longer is interested in the distinguishing features that made it special: fast, efficient, and fun discussion to facilitate rapid collaboration & immediate connection via written quick chats. Now their mobile app, Mac app & desktop app is bloatware that has added needless steps where none needed to be added. Take back your time and go back to Email since Slacks new owners seems to think that’s what they need to be (an email client) to win back market share. If only Salesforce had been a competent purchaser of the special IP & unique market-segment that Slack occupied, we could have had measurable improvements. Instead we have desperate half-baked attempts at flash here vs. function. Sad..JclickyVersion: 25.09.41

Bugs in new versionsUsed to be more stable. The newer versions have a couple bad bugs. 1. Syncing between desktop and mobile. Messages and whether a thread is read or unread do not sync 100% of the time. More like 40% of the time. This results in missed communications worst case as the unread notification only shows up on either mobile or desktop so messages get missed when you’re not going back and forth, or best case it’s annoying to clear the same messages from long ago once you switch to mobile. 2. Message loading on mobile. Messages often don’t load or take a really long time to load. Sometimes it’ll load only the other person’s recent messages and not my replies. Sometimes when you send something it seems to disappear so you don’t know if it was received. I’m on iPhone 13 pro and iOS 15.5. Typically using Wi-Fi but also Verizon..Cman916Version: 22.07.15

Over-Complicated and ClunkyI got a notification to review the app so here it is: I don’t like it. My company converted to slack recently and while it may have benefits for office staff on computers, the usefulness of the mobile app is yet to be seen. Notification badges show up as a DM any time someone in our company creates an account, which means I’ve had to open and close a couple dozen empty chats to clear notifications. For operational communications we are still using text/iMessage because it is faster and clearer. If a message is of any importance, it’s either sent in an email so a record of it exists or it’s texted so it is immediately received. The majority of the app seems to be empty folders, yet there’re notification badges on them. Maybe I’m not taking adequate time to learn how to use this but I’m young enough to be tech-native; if a chat/messaging app requires specific learning, its UI is a failure..Kyle 23456Version: 25.10.30

Idk why but this app gives me anxietyI really want to like it. But I’m 25 and this app makes me feel like I’m 80 and using technology for the first time. There are all these videos and pages to teach you how to use it but I don’t have time to “study” to use an app in between studying medicine. Idk. Maybe it’s just me. But people have been DMing me and I don’t know what it’s in response to. I can’t figure out which posts are unread or how to subscribe to the subgroups I’m interested in. When I try to comment on a thread it seems like I have to tag the person so they know I’ve replied. But to tag someone you can’t just click reply like in Facebook. You have to search though everyone’s name as you type it. I tried to have it tell me every time a post with “neurological” comes up but instead it just highlights all the spaces in random posts. The content in these groups have been really interesting but the app/platform is so stressful and confusing I think I’ll leave the group. Sorry devs :/.Aupair1995Version: 20.08.20

Slack unread message count wrongThe slack app constantly tells me that I have an unread message even though I don’t. I look on all platforms and it says that I have 1 unread message in the “threads” section, even though I don’t. I believe it is some confusion caused by running Slack on multiple devices. Uninstalling and reinstalling Slack doesn’t help. It’s super annoying. I just have to turn off the badge indicator, which defeats the purpose of letting me know when there is a new message requiring my attention. This is an infuriating bug. — As requested, I have gone to “Troubleshoot Notifications” and sent the report. Note, the problem is not in the push notifications, but rather in the unread message count. Having read all messages, app persists in saying there is one unread message (but when I choose to see unread messages, there aren’t any)..Robert RyanVersion: 23.12.21

PRIVACY ISSUES Terrible for Workplace CultureThis app has created so much drama in our workplace. Maybe some creative fields or tech rely on EVERYONE knowing EVERYTHING but in a hotel, this app just encourages everyone to jump into other departments’ business constantly and sow confusion. Most importantly, did you know that your boss can read all your direct private messages? Yeah! Drama..BSim333Version: 22.04.20

Not able to read DM’sThe app’s quality has gone downhill. I receive a notification for a message and open the app but it won’t load the new dm. But it’s indicating something new is there. What’s the point of having this all in the first place?.AppRiderVersion: 22.04.10

Why so energy hungry?I’m on vacation, not thinking about work at all, not touching Slack. But this app still manages to be the one using the most battery on my phone. 16% of a daily charge to be kept in the background. Still number 1 battery usage despite hours of Twitter/Reddit. Phenomenal..J_dube88Version: 22.04.10

Won’t openThis new version keeps crashing..YoungladyloveVersion: 19.12.10

BumNeed it for work, it’s iffy.Nolan GardnerVersion: 22.04.20

Discord is betterWe’re starting to use discord now… more fun to use..Mjd1567Version: 21.11.20

IOS 15After updating to iOS 15, the notification sound won’t change sounds, it keeps sounding like the device default even though I want to sound like a slack notification..TopKekBanananVersion: 21.09.20

Do not disturb on weekendsThis feature has been requested numerous times since 2017 and your answer is: "it's not on our priority list". Make it a priority, it's not a game changing feature that will cost you a month of development. Getting nagged each and every weekends is annoying. Changing my status to away doesn't change how my coworkers are. setting the do not disturb manually each Friday pisses me off. Make it happen, slack, we've been waiting too long already..ShinnyxVersion: 19.07.30

Hard to useOmg… very complicated..HBMJRVersion: 26.02.21

SlowSlow.Sus17777Version: 26.02.21

Interface a buggy mess after ios26Fix this garbage. This is the only app I use that turns its own interface inside out since the update..MasonHastieVersion: 26.02.10

Not user friendlyNot easy to navigate different channels or track communication..WivtinstinchVersion: 26.01.30

Old saved chats deletedMy old saved chats where deleted. Now you have to pay to see your chat history! Every app I use for message lets you keep your chat history for free! Worst change ever!.ChonnyDVersion: 25.12.20

Minimal notificationNo immediate notification. Doesn’t sync notifications across all platforms. Frustrating to use..Some juanVersion: 25.11.20

Unintuitive and inconvinient UIUnintuitive and inconvinient UI.GgjjjjvvVersion: 25.11.10

Forced to limited admin app on mobilePlease either provide all admin functions in the app or don’t force me there on mobile browser. Shooting yourself in the foot.D_sly_1Version: 25.11.10

IOS app missing many functionalities from desktop appAs such the iOS app version isn’t as useful as the desktop app. Since web version of slack is inaccessible (getting a white screen), have to rate the iOS app even lower..Dominic RyanVersion: 25.11.10

Buggy notifications, clumsy UI, chat threads are hard to work inI don’t know why I have so many problems with Slack. For years I dread using it. For the love of God, just use WhatsApp haha.Lain SandstromVersion: 25.10.40

Slack but less reliableThe mobile app is super convincing and has everything you need from desktop with Slack’s signature user interface. If you can get the app working. I’ve personally had issues getting the app to load up and run consistently, which is not ideal when I mainly use slack for work. Currently, there is no option to access slack from web browsers so its the app or nothing..Tregg S.Version: 25.05.40

Many issuesIt has many random lags, during the meeting someones mic is always not working. UI does not feel intuitive..Yeshin JVersion: 25.05.10

Very difficult to useRedesign the interface to make video calls easy with 1-click to stay relevant..ThisConstructorVersion: 25.05.10

GarbageFirst off they force you to turn your domain into a slack channel even if you’ve been invited by an outside domain. Threading is a great way to hurt your eyes. I can’t believe this app still exists. I don’t understand how something. So cluttered and clunky and garbage is allowed to continue.SamanthablondtronVersion: 25.04.40

What's with sharing my DMs with other peopleOn the iOS app I tried to chat with one person and adding another person to the chat. With some very confusing flow. I some how ended sharing my entire DMs I had with first person to also second person. This should not be allowed. It's so much easy on desktop.111aliVersion: 25.04.30

Overly complicatedWay too complex and not intuitive. Can't get notifications to work. Too busy to look at not streamlined design..ScorpiokiksVersion: 25.03.11

Horrible serviceGlitchy.NidrafmalaVersion: 25.02.31

NotificationsNever get notifications.Dan4831Version: 25.02.31

UghMost confusing interface of any messaging app I've ever used. I dread every time I have to use it. Unfortunately need it for work sometimes and have no choice.Ikf956Version: 25.02.20

UpdatesPlease chance the app to have update notifications. I seems that every time there's an updated I stop receiving notifications. I don't know that until I happen to go into the app and see missed messages or someone sends me a message outside of the app.Nicely done13Version: 25.01.41

UX is a little weakSure it’s better than the competition but it still need work. Messages get buried in threads and are hard to find.Who cares76543Version: 25.01.20

Hate the changesFYI Slack - too much of a good thing is still TOO MUCH. Stop adding stuff and trying to be everything to everyone. Slack was great; was. I dislike the recent changes. Work requires us to use this, otherwise I wouldn’t be using it..AB BettyVersion: 24.12.21

Total trashIn today’s world paying 2 to 3 for a trash app like this. No thanks, really slimy Salesforce sales people. They sign you on contract that can not be cancelled.MikailsFatherVersion: 24.11.30

No QA department obviouslyThey release forced updates that are full of bugs. Absolutely garbage when people rely on this for work, and that work involves multimillion dollars..Me20000polestarVersion: 24.09.10

Minor bug fix and update, 100 MB downloadEvery single time. Slack is one of the most bloated app..üsėrVersion: 24.09.10

Buggy experienceI love slack on desktop but mobile app is just bad. Sometimes reply in threads just not working(button is not clickable) sometimes you mention someone in the channel and can’t invite them. I’m running into issue on a daily basis..ZnvPredatorVersion: 24.09.10

New UX Design is garbageSlack used to be pretty good, as of Sep 2023 changes despite claims of improving Focus it’s the opposite. Wasted UI real estate, clumsy overwhelming notifications make it noisy and pointless, while on the other extreme not notifying on many threads. Slack defends the design claiming it’s a new way of thinking and people need to change, or are resisting change, but the vast majority of user feedback has been significantly negative and is being ignored, in the space of a month I’ve gone from using this as an integral tool for my work to turning it off, using it only out of necessity an ignoring it as much as possible, reverting to email and other alternative mechanisms. If I wanted the garbage solution they offer now I’d just use MS Teams.NoNicknamesAllowedVersion: 23.11.30

Needs WorkMy biggest problem is that I can’t clear any notifications without the desktop app, making this a glorified pager. But there’s a ton of other problems..YoruAnonVersion: 23.11.30

From Slick to DumpsterApp went from slick, accessible, functional and specific to a burning dumpster in one release for both iOS and Windows Desktop and the same issues. There is now so much wasted real estate with empty space and at the same time bundled components that make no sense in the cells being utilised in that real estate. iOS specific issue is badge icons always disappearing unless you reopen App and even then after 10 minutes they’ll be gone again. Notifications are non functional or hit and miss no matter the tweaking or uninstalling etc..Nick BollockovVersion: 23.11.20

New view horrendousOption to revert back to views in both mobile and desktop version is necessary… New view and “features” = visual nightmare and anti-productive.ChataSlackerVersion: 23.11.10

Jumping the sharkThey used to do one thing really well now they do a lot of things poorly.Jasonbsmith13Version: 23.11.10

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