Mystery Matters Customer ServicePlayrix

Mystery Matters Customer Service

  1. Mystery Matters Customer Service
  2. Mystery Matters App Comments & Reviews (2024)
  3. Mystery Matters iPhone Images
  4. Mystery Matters iPad Images

A small city lived a quiet life until a curious archaeologist crossed paths with a tough detective. Perhaps life in this small city hadn't been so dead after all?

Kidnapping, murders, secret societies, new viruses, and time loops—just a few of the challenges you'll navigate in solving crimes with our characters!

The old mansion is full of mysteries. Solve them while renovating the mansion and the garden! And don't forget to swing by the local clinic, the police department, and the museum. You never know where something may be hiding.

Find hidden items in scenes, beat three-in-a-row levels, play mini-games, and solve mysteries together with the characters of our game!
Watch romantic stories unfold and love triangles form. The citizens are ready to fight tooth and nail for their love!

GAME FEATURES:
● Be amazed. The three-in-a-row levels are breath-catching!
● Search. It takes a sharp eye to find all the hidden items!
● Investigate. Tangled crimes are waiting for you!
● Decorate. Not just the mansion and the garden, but the whole city!
● Solve. You'll never get bored with the mini-games and puzzles!
● Make friends. Use our social network pages to get acquainted with the game characters and make new friends!
● Breathe. The city's mysteries make you lose your breath at times! But you're up for a challenge, aren't you?

Privacy Policy: https://playrix.com/en/privacy/index.html
Terms of Service: https://playrix.com/en/terms/index.html

Mystery Matters App Comments & Reviews

Mystery Matters Positive Reviews

In my opinion the most fair match 3 gameI’ve tried out many match 3 games only to be hit with a massive wall regarding level difficulties. Obviously this game is no exception, but I’ve also found that I end up stuck on them less so than I am in similar games. Mystery Matters throws a metric ton of free power ups and lives at you all the time, which lets you quickly accumulate and save stars, which then allows you to stroll through the story at your own pace and earn even more free rewards. The story is not amazing by any means, but there is an extreme amount of polish and interactivity which drives you in further. The characters are silly and likable, and the vibe of the game is very cozy. I have had the game for about two months and have paid for the past 2 passes and occasionally a few coins to pass a level, but by no means have I had to spend an exorbitant amount to make progress. I’m currently almost at level 1000 and am happy to continue playing and see where the game goes..Version: 1.5.0

Fairness qualityI’ve had my own run with quite a good share of 3 match games. I thought this game was good, and the interactions and stories to it are marvelous. But so for I’ve run into levels that just weren’t of good fairness quality. Despite the rewards you get for helping with the levels, the moves programmed into these particular levels like the super hard ones that virtually become un-doable I feel just aren’t enough. The reason I bring this up is because when having to deal with a certain vast quantity and variety of multi-layered objects and cover grass, it feels to me that I have to somehow generate a huge amount of combos and power-ups consistently which is rather spotty. It’s like it’s either “generate power-ups consistently or fail the level or unless you fork out tons of coins to beat the level” sort of thing. It sort of feels like once you get to those particular levels, the legitimacy of quality for fairness comes to an abrupt end. It’s not that I hate the game, it’s just that I’m rather disappointed with the aspect of the whole matter. I wish I could continue, but doing so would only end in fruitless attempts to do the impossible..Version: 1.8.0

One of the best mystery games in the worldOK if you’re looking for a mystery game, I think I have found one of the best mystery games out there because this game takes my mind off of everything else going on and this game is so much fun and so interactive. I Think I have come to my new gaming place because not only is this probably one of the best games are there to play but this game is so amazing. I can ask for a better game to play so to all the people. Who made this game possible thank you so much because you really know to make your games fun for the kids like me thank you and God bless you and God bless your families❤️❤️❤️❤️❤️❤️💙💙💙💙💙💙💙💙💙🧑‍🎄🧑‍🎄🧑‍🎄🤛🏻🤛🏻🤛🏻🤛🏻🤛🏻🤛🏻🤛🏻🤛🏻🤛🏻🤛🏻❤️❤️❤️❤️❤️❤️❤️❤️👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻😆😆😆.Version: 1.6.0

Levels need more movesI like the story in this game, but, I do not like playing the same game board, 5 lives at a time for days and days. When you have to do that game board after game board, it gets quite monotonous. You forget where you are in the stoy, what you are trying to earn stars for and how many stars you need for the next task. I agree with someone who said you make us use stars for ridiculous, meanial things. I think adding more moves to the match 3 games would be the easiest solution to this problem. I play other match 3 games and none of them have such low number of moves as this game has. Also, it would be nice if at the end of a try on a match 3 board and you could use 900 coins to continue, you could see what you still need, to complete that board. I am going to have delete this game. I cannot spend money just because you designed your game so that you have to spend to win. I have other match 3 games that I can be successful in without spending boo coos of money..Version: 1.8.0

Progressively harderI’m somewhat new and only on level 245. At first I thought it would be my favorite game. The finding items games are not timed, the match 3 games “were” pretty easy, and the storyline is really interesting. Now, the levels are so hard, there is no opportunity to earn coins if you are stuck on a level, and the amount of stars needed for some tasks are ridiculous. 17 stars needed when you only earn three at the basic level? Also, they have you do some unneeded tasks that have nothing to do with the story or decorating which is wasteful. Lastly, I was stuck on level 244 forever, and there is no way to earn coins or boosters without purchasing with money. My suggestions for this game -It would be better if they offered a video to watch to earn coins, reduce the number of coins needed for tasks, and somehow let you repeat the dialogue that shows up on the screen as sometimes I’m not sure when they are going to continue to say something and I miss it if I go to play the games. Not sure if I’m going to continue...Version: 1.5.0

Decent GameI enjoy matching games up until they start throwing really hard levels at you back to back so you spend money. This game is no exception. The story line is decent and I do like that they mix up the levels. You get to play matching but also finding hidden objects. What I don’t like, is having to play the same level 20-30 times because it’s “super difficult”. I’m not going to buy coins to get that *one* more move I need to beat the game. I work long days and the last thing I want to do at night is get stuck on the same level over and over and over again. It’s a bit frustrating that you can’t move on with the story until you beat several levels, especially when I’ve gotten stuck numerous times back to back. For a matching game, it’s about like the rest of them. The storyline is better and I like that you actually do get to play several types of games. But I probably won’t make it all the way through the game because I’m not willing to spend any money to move forward. Just annoying..Version: 1.8.0

I’m Stubborn I GuessI loved this game and so I quit it because it got too hard to play and I didn’t want to spend too much money getting swept up in it. But I went back because it IS a fun game. I spend a little money on it, then I play the same level over and over and over until I get sick of it and go play something else for awhile. Then, I come back and play until I eventually get through the level. I wish this was just a little easier to play. Eventually I suppose I will quit for good, but it’s a shame because the little mini games are such fun and the story is great. I can tell people put a lot of solid work into making this a really good game. But I’m sorry but I just can’t afford to be spending even $20 a month on phone games. If I could, this would be one of my top picks, but it would be after the wonderful games I play that don’t make it so I HAVE to spend money to get through levels. Out of gratitude, they get the lion’s share of my game-playing budget..Version: 1.7.0

Great game until….When I downloaded this game, I really liked it. I was breezing through the levels and had plenty of stars. Now, I am at level 120, and I have been stuck on that level for 5 days. 5. Days. I have used up all my power ups, I am 2 stars below what I need to be to progress the story, and I don’t have nearly enough coins to give myself another 5 lives. This is because the levels don’t give you enough moves to beat them, so sometimes you are sort of forced to use power ups. I have been trying for five whole days to beat level 120, but it is impossible with the situation I’m in. Of course, I will never be making in app purchases for this game, so I feel like there is basically nothing I can do. It’s so frustrating and I literally only need two more moves in that level to just move on. I cannot progress through the story anymore because of the level difficulty..Version: 1.9.0

Playrix has another winner on their hands!I love the whole scapes series but y’all have really outdone yourselves this time. The combination of match 3, puzzle, image search, etc; ROCKS!! I'm on level 2600 and I've noticed that the powerups are not performing the same as before. I.E. I had one piece left to remove from the board with one move left at which point I activated a helicopter power up which in earlier levels would have taken out the last piece automatically. On a separate occasion I combined a lightning and a helicopter which created multiple helicopters that all targeted a single piece instead of separate targets. Is this normal?.Version: 1.8.0

Mystery MattersThe game is definitely overall fun and I was very interested in the storyline of the game but some levels are completely difficult and impossible to pass without spending money on coins or using power ups. This game is designed to have you spend money, I’ve only gotten to level 140 and I’ve gotten stuck quite a few times on other levels which are very hard. Then when I finally end up beating the hard level I get one normal level then right back to a “hard” or “super hard” level making it impossible to actually enjoy the game and the storyline itself. Hopefully this will be fixed for other games to come but it’s seriously annoying and I have uninstalled the game since..Version: 1.8.0

Awesome game but..Let me first say the amount of money I have spent on this game is ridiculous, but I’m obsessed. The only downside is obviously the higher levels you go the more amount of stars you have to spend to decorate something or open something or unlock something and like I said I’m obsessed but it seems like once you finish a hard level or super hard level you get maybe two easy levels after that and then again it’s another hard or super hard level so that can be kind of annoying. Other than that I would say 75% of my time is spent playing this game..Version: 1.7.0

Love!I never leave reviews, but I had to share my love of this game! Mystery Matters is in a league of its own. I love the stars earned in a level-to-stars required to complete tasks ratio. And I especially love how you (the player) get to do even the tiniest things, like clearing leaves, matching icons to unlock treasure, mixing potions, etc. Mystery Matters goes above and beyond what other, similar games are only hoping to achieve. You have to play this game! Who doesn't love a good mystery?.Version: 1.5.0

Fun while it lastedGame hooked me pretty quickly. Liked that it had a story to go along with the fairly standard 3-match game gameplay, which was fun. However, difficulty/impossibility ramps up pretty quickly (within the first 100 levels) to the point where I would I have to play the same level for weeks to win or shell out cash for the “gold pass” that gives you 5 extra moves on all levels for a month (where you will need to spend more money to renew the gold pass). In the end, storyline wasnt intriguing enough to get me to shell out cash. Also, irritating that all the minigames they show in the advertisements for the game (which is why I downloaded it), dont appear to actually be in the game..Version: 1.9.0

Fun game but having a small problemI am sure it’s just a glitch but my game seems to be stuck on the chat part. I am seeing the same message for the past week for help from other team players but when I hit help it comes right back. Also when I click on a button to go to the chat. It kicks me out the first time every time! I always have to go back into the chat twice every time. And it just now kicked me out of select collecting the prizes on one of them and I didn’t get them. So I think this is a glitch and I’m sure it’s easily fixed but I don’t know how to get a hold of help..Version: 1.8.0

Fun but becomes impossibleThis game is very fun. The story line is interesting and it has a mix of some hidden object and color match. I did purchase a couple of $1.99 packs when I first started when I realized how much I liked it. However, I’ve now reached a level that is absolutely impossible to beat without spending money to use power ups. It’s incredibly frustrating because I do enjoy the game. I’m just not spending an exorbitant amount of money to play it. It’s not worth getting involved with playing because it becomes so ridiculously hard that you can’t finish it without spending a decent amount of money to push through..Version: 1.5.0

Won’t Let Me Move OnI LOVE this game and play everyday and I’ve made quite a few purchases. I’m on level 575 and it keeps telling me there is 1 ring left and there are NO rings left on the board! I’ve played the level twice and it happened both times. I have lost a lot coins because I pay to play on for 5 more lives and nothing works. I even used the helicopters and they just land on random tiles because there is NO ring. Please help! I just deleted and reinstalled the game again I hope this works and I didn’t lose all my progress. To me this is a 5 star game but I’m only giving it 3 because if that. I’m VERY frustrated right now!.Version: 1.7.0

Same Matching Game FlawThis game is like every other matching game. It lets you get through the first few levels with strategy. However, when it gets into the higher levels it has HARD and SUPER HARD levels which translates that I will give you 50 things to do to finish the level, but I am only going to give you 15 moves to finish it in. BTW, the majority of these tasks require special moves which sometimes require 3 or 4 special moves to complete. And I may provide these special moves in this round. So, be prepared to play the same level for a day or week before advancing. Or week.Version: 1.8.0

Progressively harder and expensiveWhen I first downloaded this game I was really getting into the storyline. As I progressed it got somewhat harder which I would expect with most games. As I approached level 64, I tried many times, to only lose my tools that help. This level is nearly impossible unless you have the extra things to help. I used everything I had and now I feel the only thing to do is spend money! I enjoy playing different games but, I can’t afford to spend money right now so I will have to delete. I’ve tried but money will only help me advance!! Sorry I have to delete!.Version: 1.6.0

Some games takes scores of lives before you win it.I have been stuck on level 762 (a 5 pointer) for several days. I’ve tried every strategy I know. I just have to wait to get lucky. But I’m actually ready to delete the game. One would expect a Super hard game to take this long, but not the average low level ones. My guess is they really want you to buy their extras. Aside from this, the game is cute and a perfect, clean (except for mild profanity, which surprised me since its a game for children) time waster when I’m trying to relax..Version: 1.7.0

First 36 levels were greatThen got to level 37 which was rated as hard but should have been rated impossible!!! Even though you’re given boosters, you don’t get an upgrade in how many moves you have. 😡I tried at least 5 times to win and couldn’t. In disgust, I have deleted it which is a shame because I really was enjoying trying to solve the mystery of it. Maybe down the road, I’ll put back on as I do want to know what happens but not as the game is now because I know I won’t be able to come to that point!.Version: 1.5.0

Great game, but became too difficultOver all this game is really fun and well-made I think. I enjoyed the storyline and all the little side things. However, I have been stuck on a very hard level for a week or more now and it just seems impossible. There are absolutely not enough moves given for this level. I’m not going to spend money, real money, to get past it, so I’m likely going to have to delete the game. This bums me out because I wanted to see how the story progressed. I feel like I don’t get a great chance to earn power ups like I do in other match three games..Version: 1.9.0

Fun-but costlyI really like this game but it’s hard to keep going unless you have unlimited lives, power ups or coins to pay the hight price of five more plays. It’s intriguing I’ll give it that and it’s also what keeps me coming back but consider decreasing the difficulty on some of the hard levels so you can at least win them after so many tries or running out of lives, and 900 coins for five more lives? Sometimes I just stop because it gets depressing. Sorry just being honest..Version: 1.5.0

Love the story. Love the puzzles. Leveling up has become a choreIn the beginning, leveling up was doable. I started a group and looked forward to the storyline, discovering things, discussing who-done-it and expanding territory. The only way to get points to expand and solve mystery is to level up. The only other way to get points to increase territory is to purchase with real money. I am at level 128 and it has become very difficult and maybe impossible to beat the machine without cash purchases for not very much. That’s what I see so far. If Imlearn something more positive..Version: 1.9.0

I love this gameThis game is great. Love everything about it but it does require a lot of stars for one task, just 23 to do one thing is a bit much. An sometimes when I make a match it doesn’t give me the right one.i made five in a row an instead it gave me a line remover piece. It’s happened a couple of times an drives me crazy. Another time I hit the fan one on my last move and it should have cleared the last piece but didn’t. So frustrating. Other than that this game is really great..Version: 1.9.0

Get rid of the profanity.The game is really great. Lots of variety, you don’t get stuck too too often. It’s got a lot of my favorite features from a variety of other games but the profanity is just so out of place. It doesn’t even make sense when you put it in there. It’s more of a shock each time, you add a word that’s so unnecessary. It’s distracting. And that makes me not want to put my heart and soul into your game. Plus you’d be more of a family game if you just took it out. That’s my two cents..Version: 1.7.0

Good & BadI like the seek and find game and that it barely playable. We have way more of the match game which i truly hate, its not relaxing its anger inducing. It so much limited time to clear the board and i dont mind a challenge but this is beyond that. I like the look and the story but to be honest with all the match gaming i was having to i deleted it was infuriating and so as beautiful as the game is it’s sad that is can make you as annoyed and angry as i felt playing it. Best of luck to all yall out there who play it..Version: 1.8.0

This game is great!Love this game. Definitely my favorite. I would play only this game if I could. The story, the characters and most of all, the games are perfect. Some levels are challenging but can be beaten if you hang in there. It’s not just a match game, but there are tasks you need to perform to solve the mysteries that change it up a bit and make it more interesting. Very well done!.Version: 1.9.0

Loved this game until it got stuckPlayed this game all the time. It was great! No unwanted ads, fun games, great storyline. Then it got stuck on a part and I couldn't get it to advance no matter what I did (restart app, restart phone, delete app, etc.) It wasn't even like it was a hard level I was stuck on. It was a random section of the story line where I needed to push "skip" or watch the little video. It never loaded and the skip button never worked. So sadly, I guess I am done playing this game now. :(.Version: 1.9.0

Good gameSo I’ve loved this game so far and I’m on level 200 and something and I really haven’t spent but maybe $10 on the game just gotta keep trying on the tough levels. But I got to a point where I unlocked a secret island and it won’t let me move on. It just has the characters sitting there and not doing anything. When I hit “skip” it just constantly “fast forwarded” and I let it sit there for like 5+ minutes. Gonna try deleting then redownloading..Version: 1.5.0

Mystery MattersEnjoying this game for the first 50 levels, then the game stops - returns to the home screen of my tablet. Five tries to win a level and each time I am 5-8move into the game it stops and I see the home screen on the tablet. I have looked in the settings section followed the fixes. Nothing is working. Not a fan of dumping the game but I play games to relax . Not finding this game relaxing when it stops and don’t move past level 60..Version: 1.7.0

I love the idea of the gameI love the idea and variety in this game. I. Agree with the other review that there are options to get a lot of bonus items…. But at level 80 I feel stuck unless I “pay” to get more “help”. So this will probably be where I quit playing. I have tried this level numerous times and it feels un-beatable unless I pay for help. It is very sad because I very much enjoyed playing the game. I feel all levels should be “beatable” without having to pay to beat it..Version: 1.8.0

Love it!The graphics are fun, and there are a wide variety of puzzles to solve..Version: 1.3.0

ReviewNot at all as advertised even though the add shows it’s all about mini games, but very entertaining nonetheless..Version: 1.8.0

Send helpDay 20 of trying this level 20 times a day…so tired…so very, very tired…Was my favourite game for awhile! But…as you move along there is SO little movement in the story. The puzzle levels sometimes take 20+ attempts to solve, then I swear it just suddenly gives you the win so you’ll keep playing. I understand that developers want to make us buy extra lives and boosters, but I won’t when it’s obvious that it’s just going to eat up money and get me nowhere in the story.Version: 1.9.0

Update IntroThis game is so fun and interesting to play. I would’ve giving it a 5 but the update intro is too long I suggest to update the intro..Version: 1.9.0

So much funIt’s a really fun game but don’t use in app purchases! They’ll tell you something is $10 then charge you $25+.Version: 1.9.0

Battery hogThis game heats up my phone like crazy to the point where it won’t charge because the battery is too hot.Version: 1.9.0

FantasticThis game has a little of all my fav games. Graphics are stunning an love the storyline!.Version: 1.8.0

AwesomePoop.Version: 1.8.0

Jeu adorableC est un jeu très amusant et ont a toujours envie de jouer. Félicitations pour ce magnifique jeu et merci..Version: 1.7.0

Fun at the beginningGame fun at the beginning but when there is super hard puzzles that take a week to get through it sucks the fun out Too bad I was really enjoying the game but I am deleting it as I cannot get through the puzzle and it’s not worth getting that frustrated.Version: 1.8.0

Terribly addictiveI’m on level 548 and haven’t spent a dime. There are tons of opportunities to get free time and free boosters. I should probably delete the app, though, because I can’t stop playing. There is a bug in level 548 - the board is clear, but it’s telling me I have one vial left. Hope they can fix this soon, though maybe this is a good chance for me to take a break :).Version: 1.8.0

I’m addicted!Every other game I’ve played has either been a match 3 game with lame decorations or the hidden puzzle kind . Boring and redundant. I love how this game has a little of everything. I downloaded it this morning and I haven’t stopped playing it. For the record, I did not get paid to write this! Lol.Version: 1.7.0

Better, but still stingyLike many Playrix games, the sheer amount of hard and very hard puzzles are daunting and use up a lot of your power ups to beat them. Which causes you to lose coins fast buying an extra 5 moves or purchasing more in game power ups. The graphics are good, the storyline is very corny and the jokes are just not funny at all. The good thing they improved on is the hidden object puzzles. The elimination of a timer like most other similar search games is a welcome change. But the match puzzles have way to many hard and very hard levels making it hard to advance in the MANY MANY events they keep throwing at you hoping you will pay real money to rank high enough to get any reward. Not worth playing with the obvious money grabs and sad story writing..Version: 1.7.0

GameLots to do. I like the story line. Ty..Version: 1.7.0

Glitch?Is there a glitch in level 575? I keep playing and using coins to complete but it will not check off that all rings have been collected. Unable to complete the level even though the board is all cleared..Version: 1.7.0

GlitchI’ve hit a glitch in the game. How do I fix this? Gets stuck in a story mode, won’t let me skip through the conversation..Version: 1.7.0

Mystery MattersCan’t even play the game I get to the loading part it kicks me out..Version: 1.7.0

Finally an amazing game!!!I had long time to find a good game like this!! Great story, wonderful graphics, no stupid advertising! I absolutely adore it!!! Great job guys!.Version: 1.6.0

Not so hardI really enjoy this game. I would like it not to have so many hard levels. I have never finished one of these stories before because I get discouraged. I just want to do the puzzles to get the answer to the mystery..Version: 1.6.0

Mystery mattersI would really love this game if the puzzles weren’t so hard. I have been trying for two weeks now and cannot clear the puzzle. I’m sure there is a way to do it but it is beyond me. I haven’t finished one single story. Actually I’m still at the beginning. Getting very frustrated and ready to delete.Version: 1.6.0

So wanted to continueI enjoy the game and really wanted to continue playing but when it can take up to close to a week to do a hard level my interest to open the game gets less and less..Version: 1.6.0

UngenerousFun, great graphics, good storyline, but probably the most stingy game. Stayed weeks on the same puzzle, and suddenly the game let’s you pass!.Version: 1.5.0

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 1.9.0


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