App Customer
Service

MyFreeStyle Customer Service

About MyFreeStyle (Abbott Labs)

The MyFreeStyle app syncs to your Libre apps’* historical glucose data to offer personalized nudges, that help you see how meals and activity may impact your glucose.

​The Libre app shows your glucose numbers in real time, while the MyFreeStyle app connects your historical glucose data to your daily habits, and helps you reflect on your choices, track progress, and build new routines.
Together, they create a complete experience, supporting you every step of the way—from daily decisions to long-term progress.

Personalized notifications: Get support based on your historical glucose data so you can learn what works for your body, celebrate your wins, and build routines that feel right for you.

Goal setting: Choose goals that matter to you—like moving more, eating well, or managing weight—and see your daily and weekly progress, all in one place.

Meal photo logging: Snap a photo of your food and get a breakdown of calories, carbs, and proteins in seconds to support your nutrition and weight goals.

Activity insights: Your activity is automatically logged and connected with your historical glucose data, helping you see how activity supports your progress. ​

Lifestyle tips for everyday moments: Get simple tips on food, activity, stress, and sleep—guided by your historical glucose patterns.

The MyFreeStyle app is a general wellness application available for users of the FreeStyle Libre apps. It is intended for use by people with diabetes 18 years and older to support their healthy habit formation through personalized behavioral nudges focused on nutrition and physical activity that may help promote healthy lifestyle choices. The app is not intended for any individualized care, including professional nutrition advice, treatment decisions, and diabetes management.

*The FreeStyle Libre systems apps are only compatible with certain mobile devices and operating systems. Please check the Support section of our website for more information about device compatibility before using the apps. Use of the FreeStyle Libre systems apps may require registration with LibreView.
Release DateMay 28, 2024
Latest Version2.0
PriceFree
Age Rating4+
CompatibilityRequires iOS 15.0
Last UpdatedMay 26, 2026
Size171 MB
Supported Languages (2)
EnglishHebrew

What's New in MyFreeStyle (v2.0)

Now sync your Libre app’s* historical glucose data for a more personalized experience

MyFreeStyle Contact Information

To reach MyFreeStyle customer service and technical support, use the official channels below. For the fastest reply, choose the developer's official website.

Company NameAbbott Labs
Company WebsiteMyFreeStyle Support
Company EmailComing soon...
Customer ServiceComing soon...
Social MediaFacebook / Twitter

MyFreeStyle Subscription, App Deletion & iOS Support

How do I cancel the MyFreeStyle subscription?

Open Settings on your iPhone or iPad, tap your Apple ID (your name) at the top, go to Subscriptions, select MyFreeStyle from the list and tap Cancel Subscription. Cancellation takes effect at the end of the current billing period; you can keep using the app until then. See Apple's official subscription management page for details.

How do I delete the MyFreeStyle app?

Touch and hold the MyFreeStyle icon on the Home Screen, choose Remove App and then Delete App. Important: if you have an active subscription, deleting the app does not cancel it automatically - you must first cancel your subscription using the steps above.

MyFreeStyle purchases, refunds and billing issues

Report billing or refund requests for MyFreeStyle through Apple's Report a Problem (reportaproblem.apple.com). For the app's own technical support and contact, use the contact information above or the MyFreeStyle App Store page.

Distribution of MyFreeStyle Reviews

Of the last 28 reviews shown, 14% are positive (4–5★) and 86% negative (1–3★). App Store overall rating: 2.8 / 5

5★ 3
4★ 1
3★ 4
2★ 5
1★ 15
Most mentioned:mealsensorlibrecarbsdataglucosemealsdoesnutritioncalories

MyFreeStyle Positive Reviews and Ratings

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Great Free App

This is a great, FREE app that provides a lot of benefits that other similar apps (calorie counting) apps charge for. Good for anyone to use whether you have diabetes or just want to track your calories and protein. The picture AI works well, but will never be perfect (no other one is) but love the way you can edit your meal postings and ingredients. Great, simple way to track calories. I also believe this is new and look forward to future updates

Draggun007Version: 1.4
So much more that an simple glucose reader

I am new to diabetes and pricked my finger a couple weeks. It gave me an instant reading but I had to guess why there were spikes. The app shows me my trends and also does a great job of interpreting my food and compares to my glucose level up to 2-3 hours after to tell me if the food had a minor/moderate/major impact on my glucose. The app is a gem!

HarleyDenverVersion: 1.5
One thing missing.

This version replaced an older version which gave useful information on the last three sensors used. Without this information I cannot get a faulty sensor replaced. If this is corrected it is a good app.

Elder motherVersion: 1.4
MyFreeStyle

Like the program. It goes so nicely hand-in-hand with my Libre 3 sensor.

Gerry4369Version: 1.3
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MyFreeStyle Negative Reviews and Ratings

Good App, But Needs Better Sensor Sync and Integration

Overall, the app is helpful for logging/tracking meal data and educational for managing diabetes, but there are a few issues that could be improved. After replacing my sensor, the app didn’t automatically recognize the new one, even though the replacement was successfully activated. It would be great if this process updated seamlessly without requiring extra unsuccessful troubleshooting. Another major improvement would be integrating CGM readings and data directly into the MyFreeStyle app, instead of relying on separate apps for full functionality. Combining everything into one place would make tracking, trend analysis, and data sharing much smoother and more user-friendly. If these syncing and integration issues are addressed, this app could easily become a five-star tool for managing glucose monitoring.

Big$elVersion: 1.4
Meal logs

Trying it out. I use the 3Plus. I added meals and I can see it on the nutrition screen when I add it. But once I leave the nutrition screen I have been unable to bring up my logged meals. Also how do I use this information? Does it link to the libre app and how does that linked data show up in a useful form there? In this app, Is there some type of screen in the app that shows a time GMI or glucose levels with events marked on the chart when they occurred?

Elmo in CRVersion: 1.4
Mostly non-functional

The concept behind this app far exceeds the actual functionality. It’s like someone had a good idea for integrating the Freestyle Libre CGM into a healthy lifestyle guide, but the app developer couldn’t quite do it. The app doesn’t function as advertised and many errors show up. That said, it does a great job scanning and identifying meals, as well as caloric and carb estimations.

AnimalLoverCaliforniaVersion: 1.4
Should be called “my waste of time style”

App doesnt work - responded to an email inviting me to download (a wellness companion app to the libre 3 app) - instructions were to use credentials for libre system app to sign in - attempted and got notice: “access only by email invitation” … uhhh- that is exactly how i knew about and downloaded app …. called 3 different times to libre - no one had a clue how resolve the issue (even the dedicated line to the free style app) - a total waste of my time (and abbott obviously has money to burn paying to create an app that has no support staff/info and that i have now deleted

CasadeglucoseVersion: 1.4
No clue

Over two weeks and haven’t received a invitation

JussmilesVersion: 1.5
Meal tracking

When I read the email about the improvements for meal tracking, I tried it. It really not what I expected. I logged meals but it doesn’t show up or give any insight about the meal. I still need to use two apps. Actually 3 because the sensor doesn’t interact or is not integrated with this which I hope will change in the near future.

MoikowVersion: 1.4
App shows NO CONTENT

I’m having a difficult time reading any content in order to use the MyFreeStyle app. I have type 1 diabetes, and my Endocrinologist recommended to use the app in order to check and monitor my glucose levels. Also, the app allows individuals to take a photo of your meals in order to see how many carbs, calories, saturated fat, protein, fiber and other macros. Although, I’m unable to do so…

STG2025Version: 1.5
Nutrition Database Needs Work

The app does not allow barcode scanning which is a major gap and the first thing i manually entered was off by 3x - Icelandic Provisions Cold Brew Coffee Skyr? I need to stick with Myfitnesspal for now. I love this is a free app and the recipes and suggestions aren’t found in other apps specific to blood sugar control. Please fix the nutrition details.

Vii7museVersion: 1.4
I agree with Casadeglucose

This app is broken. I wasted over an hour entering my meal and then trying to figure out how to see the entry so I could edit the time. I can’t find it anywhere. I am not sure why Abbot would put out a broken app when the Freestyle Libre 3 is so awesome. What a shame and a waste of time.

Dc442Version: 1.4
Closed while adding meal data

Downloaded and tried to use but app closed multiple times while entering meal info and gave general error when I attemted to snap photo of meal. Not making me feel great about it…

WillieisdeadVersion: 1.4
90% wrong

600 calories for a fun size candy bar and 70 carbs 700 calories and 130 carbs for one plain waffle 900 calories and 130 carbs for half a waffle the app has a scaling error I have called 5 times if I use this app for insulin I will be taking 3-7 times as much as needed that could be fatal

Angel022Version: 1.5
Abbott can’t figure out how to support this app.

I tried for weeks to work with Abbott customer support to get my Libre credentials to work with the my freestyle app. They have NO IDEA how to support this app. If I could give a zero or negative star rating I would.

PaulyWorldVersion: 1.5
Daily nutrition

This app’s useful has disappeared now that I cannot see my daily nutrition totals. That aspect of the app disappeared after the last IOS update. Please fix the app.

BiblegrechVersion: 1.4
Meals tracking not working

The app allows you to log meals but you can’t pull them up to do a end of day tally. Not very helpful.

Libin DanielVersion: 1.4
Dangerous app

I’m so concerned with how this app calculates carbs. If anyone on insulin is considering using this, run! They estimated my meal as 87 carbs when it was only 30. Good thing I actually know how to calculate carbs and had the wherewithal to know the difference.

Jonesymom11Version: 1.4
Access

I can’t access the glucose readings so I just wasted a sensor…

Vg3dck73Version: 1.5
Crashes on meal snap

Crashes when I try to use the only feature I installed it for, the meal carbs photo estimate tool. My phone is a fine modern iphone

MehmermaidVersion: 1.4
Can’t log in

Huh. I just created a new password via email and their website and I still can’t log in. So I guess the app isn’t very useful.

FrameShooterVersion: 1.4
Did not sense I already had sensor installed

…did not show sensor data already available on my phone in sensor app

Dtwguy68Version: 1.5
Too wonky

Sometimes it lets me login, sometimes it doesn’t. When I am able to log in, app shuts down.

Player7749Version: 1.3
Hard to setup

It asked for a confirmation number that’s never supplied to you. Called Technical Support no resolution.

RobertBrownjrVersion: 1.3
Garbage

Says to login with my regular Libre login but it does not work. Yes, I’ve verified my username and password multiple times.

Yrrfvu ye dvgVersion: 1.4
Nice Concept…

…Underwhelming execution.

ToneybarberVersion: 2.0
Does not work

I was invited to download this app and it will not link to my data it keeps giving me an error and telling me to call support I called to no avail would really like to use this but i cant

Frustrated0neVersion: 2.0

MyFreeStyle Screenshots

MyFreeStyle iPhone Screenshot 1
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MyFreeStyle iPhone Screenshot 6