FreeStyle Libre 3 – US Customer Service & App Reviews

FreeStyle Libre 3 – US Customer Service
FreeStyle Libre 3 – US App Comments & Reviews (2026)
FreeStyle Libre 3 – US iPhone Images

The FreeStyle Libre 3 app is cleared for use with the FreeStyle Libre 3 system sensors.

The newest member of the FreeStyle Libre family is the most advanced continuous glucose monitoring (CGM) technology designed to help you make progress:

• Your glucose in real time, anytime [1].
• Be notified the minute your glucose is too low or high. Optional alarms[2] help you know when to take action.
• Real-time readings updated every minute—5x faster than any other CGMs[3].
• Get detailed reports, including your time in range, to better understand your glucose trends and patterns.

COMPATIBILITY
You can only use the FreeStyle Libre 3 app with the FreeStyle Libre 3 system sensors. It is not compatible with FreeStyle Libre or FreeStyle Libre 2 Family of Sensors.

Compatibility may vary between smartphones and operating systems. Learn more about compatible smartphones at www.FreeStyleLibre.com.

APP INFORMATION
The FreeStyle Libre 3 app is intended for measuring glucose levels in people with diabetes when used with the FreeStyle Libre 3 system sensors. For more information on how to use the FreeStyle Libre 3 app, please refer to the User’s Manual.

Consult a healthcare professional to confirm if this product is right for you or if you have questions about how to use this product to make treatment decisions.

[1] A 60-minute warm-up is required when applying the sensor.
[2] Notifications will only be received when alarms are turned on and the sensor is within [30 feet or 10 meters] unobstructed of the reading device. You must enable the appropriate settings on your smartphone to receive alarms and alerts. See the FreeStyle Libre 3 User’s Manual for more information.
[3] The user’s device must have internet connectivity for glucose data to automatically upload to LibreView.

The sensor housing, FreeStyle, Libre, and related brand marks are marks of Abbott. Other trademarks are the property of their respective owners.

For additional legal notices and terms of use, go to www.FreeStyleLibre.com.

Before using the app, review product labeling and the interactive tutorial at
https://www.freestyle.abbott/us-en/support.html#app3.

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To resolve any technical or Customer Service issues you are having with a FreeStyle Libre product, please contact FreeStyle Libre Customer Service directly.

FreeStyle Libre 3 – US App Comments & Reviews

POSITIVE REVIEWS
NEGATIVE REVIEWS

FreeStyle Libre 3 – US Positive Reviews

An amazing tool, but app needs workI want to begin with my critique of the app. The critical alarm needs to be customizable. It is an ear-piercing alarm that you cannot adjust the volume of. Please allow for different volumes and allow for vibration alerts too. I understand that it’s a liability if the alarm isn’t heard, but the fact that there’s no way to lower the volume makes me uncomfortable with using it at work/in class. I can’t have this beeping when I’m attending a lecture or taking an exam. This really needs to be changed in order for diabetics to make this part of their daily life. This is my only critique as if 14 days of use. It is an amazing tool that relieves stress immensely. After 20 years of pricking my finger, it’s incredible to not constantly have to use traditional meter testing. While I still do use my meter everyday, the frequency with which I test is down by about 60%. Before Libre 3, I tested 12X a day. Now it’s around 5X. Also, the comfort of having truly accurate sensor readings upon simply opening my app is life changing. Thank you for giving diabetics some sense of normalcy and a break from the relentless guessing game of blood sugars. Even with proper management, some things just can’t be controlled. The Libre 3 has eased some anxieties and given me comfort I never thought I would have. Just please fix the alarm system. I want to enjoy this 24/7, not just when I am comfortable with a loud alarm going off in the privacy of my own home..GrantEatonDesignVersion: 3.4

Can’t turn off alarms. Inaccurately wakes me up all night.Update. After using for six weeks the third sensor ended in the middle of the night, cutting out about three hours of use, based on when I applied the last, and then the app froze on “you must be an adult”. After applying a new sensor, the app remained frozen. Tried turning on and off my phone. That didn’t help. I had to uninstall the app and reinstall, losing all my history data. Here’s my original review. No changes since my review: You can’t turn off certain alarms in this version, so the app keeps waking me up. The problem is I’m a side sleeper so the sensor regularly loses connectivity or senses an inaccurate low reading. I have resorted to turning off my Bluetooth in order to get any sleep. When turning on my Bluetooth in the morning it won’t connect unless I reopen the app and wait three minutes. Thankfully, the sensor seems to have some built in memory, so it generally charts my nighttime numbers once I reconnect. I also dislike the fact that I can no longer take an immediate reading. It’s nice that the app reads the sensor every few minutes, but sometime you need to know right away and don’t have the luxury of staring at your phone for a few minutes in order to get a current reading. Fix these few things and it will be a great app. Not sure what can be done about the inaccurate readings when sleeping on my side, but I can live with that since I’m pretty consistent with my night numbers..Mad35554Version: 3.6.1

Better than Libre 2I just switched from the Libre 2 to Libre 3, and I like the Libre 3 a lot. The fact it will scan automatically, without pressing "scan" and then holding it next to the sensor, is very nice. (BTW, the Libre 2 app had gotten a lot more glitchy over the past 6 months or so before I switched over, but the Libre 3 app seems a lot less so. For example, the libre 2 lately would have a significant delay on the scanning function, and sometimes I'd have to try multiple times to get a successful scan. The Libre 2 was not always like that but it was getting pretty annoying the past few months. Anyway I haven't had any of those issues with the Libre 3. It automatically scans right when you open the app, with no delay, and almost always works the first try.) One difference I've noticed between the Libre 2 & Libre 3 is, Libre 2 app would automatically add an entry to the logbook every time you scanned, with the time & blood sugar. And of course there was the option to add a note related to insulin, exercise, or miscellaneous. But the Libre 3 seems to *only* record an entry in the logbook if (a) it is the first scan you've made after crossing from target range into high/low range, or (b) if you add a comment. This is probably to avoid adding tons of logbook entries that you don't need. Some people may like this better, others may prefer the way the Libre 2 did it..Nate (not from New Zealand)Version: 3.5

Poor graphUpdate: though I still believe the ability to see a close up of the graph is very important in increasing my low score to a 4 because I love this device and though I can’t see specific spikes like I would love to see it has been instrumental in controlling my diabetes better. I have been able to lower my A1c from 6.6 to 6.0 in the course of a few months by changing my diet significantly. I no longer feel controlled by cravings or the need to have desserts or sweet drinks and carbs. I really believe this device should be an over the counter product for anyone struggling with diabetes, insulin resistance, food sensitivities etc. changing your diet with this diet is the key to motivation to stay on track and see results whether it’s from lowering blood sugar levels or weight loss etc. I do appreciate this app and the libre 3 cgm, however as a newly diagnosed type 2 diabetic I am trying very hard to lower my A1C to the normal range. My numbers aren’t terrible but when something causes a spike and I miss seeing what it topped out at it would be nice to see the individual numbers. It would also be nice to see the time range between spikes and how long it takes to lower because I believe that plays a big part in your bodies ability to heal insulin resistance and metabolic disorders. Please consider making these changes in this app..Mewhoshops2Version: 3.4

Second ImpressionStarting to appreciate the value of the app. First impression was not good, couple items still need to be fixed upon first sensor application (first few hours) BUT after using for about a week now along side the physical reader of the older model I am appreciating the benefits of the app. 1. Just learned the difference between custom and standard alerts WITHOUT Override. Recommend NOT having Override on for standard low blood sugars because it forces an audible alert. This was NOT INTUITIVE for me. I was hearing too many alerts that all sounded the same. When I turned Override OFF for standard first warning of low it only vibrated which is GOOD to help me know a low is coming. THEN when really low is occurring I get the obnoxious audible alarm which can be life saving. 2. Also NOT INTUITIVE, my phone HAS to be plugged in at all times to stay charged. Because if my phone does so does the meter. Which is different than the physical meter. Battery life on my phone is really bad, so it does often. Physical reader battery life was about a week. My phone battery maybe last half a day if it is on without charging. Not optimal but also not a deal breaker. Just recommend all users realize you HAVE to keep your phone charged or meter is dead too. No phone no meter. Which is slightly a negative..T@kes2LongVersion: 3.5

Not perfect but goodI switched from Freestyle Libre 14 day sensor (first model) to this Freestyle 3 sensor only because I updated my iPhone to the latest iOS and the original App froze up! It would not let me even scan my sensor! So after reading reviews about this latest 3 model I decided to skip the Freestyle 2 (all the glitches was not appealing) and just go with the newest model. All that said I think this 3 model is good. Yes it’s continuous so yes my battery does wear down faster from my iPhone. I can see how the alerts can be annoying but I had it beep on me only a few times so far. What’s missing compared to the original Freestyle model is the ever present percentage in range display. I found this very insightful and easy to understand where my sugars are. Overall I suppose the freestyle Libre has made progress and I am happy with the switch from the original to this 3. Btw, did any of you get a email from abbot asking you not to update your original freestyle to the new iOS ? Of course I did and my app would no longer scan which rendered my sensor (a new one I had just attached) useless. But just the fact that abbot asked us not to update our iOS is ridiculous! Come to think of it, maybe this was all a ploy to get us to upgrade? Hmmm…🤔.808hawncowboyVersion: 3.4

AverageWith no option for separate reader (as libre2), the app needs work. Connectivity is great, and minute updates are nice. I would like to be able to preview what the alerts sound like so I know what to expect, but it doesn't do that (like when you change the sound for a timer). A vibrate option would be great as well. Supposedly the app follows phone settings, but I have my phone on silent and I only get audible alerts from this app. Zooming on the line graph of sugars would be nice too. I would do 3.5 stars but it wont let me. Edit: I figured out that if I turn off the “override do not disturb” option then I do get silent alerts. The problem is still at night when a less intrusive audible or a vibrate (which the libre2 had and worked well) would be nice. Also, I know it is a safety feature, but the critical alert for below 55 is very intrusive, especially when I already took food and drink to correct a dropping sugar, but the interstitial fluid hasn’t caught up to that yet. There should be an option to suspend low alerts for 30 minutes when I have already eaten to correct a low. I think having figured out the DND feature thing, I will upgrade to 4/5..SkessdtrekVersion: 3.4

Works ok with flawsI recently started using the Libre3 system. The app works ok but often becomes disconnected from the sensor unless I keep my phone within 10-15 feet. Also, there is an inherent flaw. Some diabetics like myself have some vision issues. I find the color of the preferred range, being a very faint green, is too light to see. It looks like the white background. It needs to be a few shades darker and/or have a line at the uppermost end of that range. It could also be improved by making suggestions to help people get their glucose down to within the good range when it is elevated for too long. Last, the app has the data displayed at 12 hour view. It shouldn’t be difficult to have a vertical bar that users could move to any point on the graph to see the data there. As it is we have to guesstimate what the reading is at any particular time. I’ve also wanted yo be able yo go back and add a note, food, or insulin dose. It can only be done at that moment. I had dinner out with family recently. I wasn’t about yo be on my phone throughout dinner to do it but you can’t go back either..All-in-the-cardsVersion: 3.5

Libre3I use this with my cell phone. I only have one issue. It at times can loose signal. I have all the updates but every so often it looses connection. I find that I can tell when I am high or low. App can set your lowest number you want to go and the high as you want to go. Application will beep and let you know when you hit these levels. It will show if you are going up or down. Without it it I had way to many lows. I went from an A1C of 13.4 and with the Libre 3 I have gone down to a 7.2 in six months. I am so far sold on Libre 3. I like that it is half the size of the Libre 2. I always was hitting the 2 on things and knocking it if my arm. With the Libre 3 I haven’t had it happen anymore. I do suggest that when I change after the 14 days to a new one. I do it when I am at a cooler body temperature and have the hour to start using to be able to be sitting and stay cool. Before doing it this way I had problems with it also staying on. As I have used I have learned some in and outs about it. I so far am not unhappy with the Libre 3..Happy at this timeVersion: 3.4

Libre 3 sensor is fantastic! App needs some upgradesFirst off I’m a primary care doctor and I prescribe these to patients. They are fantastic. The Libre 2 is great and the Libre 3 is a significant upgrade for continuous glucose monitoring. The 3 is smaller and more accurate (the 2 is still very good). The app could be improved by adding a hemoglobin A1c estimator integrated into the software. Seems like the perfect addition to this software. Would save the patient a step of using a separate app to keep track of this. And would be nice to have to show the doctor. Also patients are asking to have the ability to add a finger stick glucose beyond the initial 12 hours. I agree it seems reasonable to be able to add a finger stick at any time. Thank you for an incredible device that is no doubt improving patient’s quality of life and their long term outcomes. I have had many patients get a much better grip on their sugar control because of the timely information this provides and they quickly learn how their body responds to different types and amounts of food they consume!.Free Bird2Version: 3.4

Pleas update to like first libre!!!My husband had the first libre and he was able to touch the graph on the screen and check what his numbers were while he was sleeping so great, why would you take it away in the upgraded versions? Now I have gestational diabetes, and have the libre 3, as well as my husband. I only got it because I saw how easy he could check his numbers with the libre instead of pricking my finger all the time. Now sometimes my doctor wants me to check what my numbers were at 3 am but I figured since the sensor had continuous reading I could just tap the screen after I got up in the morning like my husband used to. We found out that is no longer an option. We have to log everything on our own!! PLEASE BRING IT BACK!!! The sensor is making my life easier in one way but harder in another it’s like I have to do a lot of the work and that I thought I was getting away from with the manual machine. Also, the alarms don’t seem to work for iPhone 14 or 15 models which my husband and I have. Please update the software and it would be so great for a lot of people..Aa'ishaVersion: 3.5

-_-I can’t find exactly where it says when it started, like today. Today I hand to get a new sensor because I was going to somebody’s house for the weekend, and that day that i went was the day that my sensor ended. I wanted to know exactly when ot ended, but I couldn’t find where that was, and I am really good at finding where it things go and how they work. I am just asking that you repair this issue for people who need to know the exact time when it ends, because I had to look in daily graphs and estimate the time we put it on. If you fix this, many people will know when it ends, then they will most likely get the app instead, but only if you fix this, because the rest is fine! 😋😁 And to who ever is reading this very long text shall know that airheads are a great diabetes low candy 🍬 because they have exactly 15 carbs for one 1️⃣ package 📦 of them. They also have 11 added sugar in them, so if you don’t want all that extra sugar, airheads are a great 👍 thing to have. 🍫🍬🍭🧃🍦.ℹ️🅰️Ⓜ️🗣️👂2️⃣🚶‍♀️🙏😜😉✍🏼Version: 3.6.1

Good is the enemy of great.With that constant streaming of data there are so many new opportunities to make features that make that data more accessible and frictionless to keep tabs on. Abbott could display my live glucose data on my Apple Watch. They could have a Lock Screen Widget that displays current glucose. There could be Home Screen widgets that display current glucose or even charts. Heck, there could even be a Shortcuts action that retrieves the most recent reading so that I could integrate my Libre data with other automations. Or even HealthKit integration (or literally any way to get at your own data whatsoever). And this app does none of those things. It has the same UI we have had since the Libre 1, which itself felt like they ported the UI of the reader devices to the iPhone without actually reimagining it for phones. Abbott, what are you waiting for? This is not some low end app; this is a system that easily costs over a thousand dollars in copays alone per year. Invest in making the LibreLink app world class. Dexcom has had Apple Watch support for years!.Bu*llahitVersion: 3.4

Learning the Workings of the SensorI just started using this device so I am in a learning process with it. I believe I am going to like the unit. The sensor was very easy to apply and the app was easy to set up too. It seems to be working pretty good. I am starting to see how different foods cause the sugar level to spike. I was reading a previous review and I have to agree the alarm volume does need to be adjustable. One other thing that would make this unit absolutely perfect is if it could transmit readings when called upon to the Apple Watch. And if an alarm is sent, make the Apple Watch vibrate. This way I could leave the phone in my pocket and check with the watch. What a convenience that would be. I have noticed at times the sensor shows not available so you can't get a reading but it always comes back in a short time. This may be normal, I don't really know. Overall I like it at this point. I am not a needle person and I am not fond of finger pricks especially if I have to do it..JacksonlatVersion: 3.5

Close, but a few crucial things missingI recently switched from the Freestyle Libre 14-day to the Libre 3, and on the whole, I've been pretty pleased with the upgrade. The user interface of the app is reasonably intuitive for an old guy like me. The app and the sensor integrate pretty well, but they do lose connection quite frequently. Here are my major sticking points and requests: 1. When the sensor and the phone lose bluetooth connection for some reason, there does not appear to be a way to force an instant glucose read by touching the phone to the sensor. This was an aspect about the 14-day that I really appreciated, especially during times when my blood sugar was crashing and I couldn't fiddle with getting them to connect. It would also be very helpful for times when your phone battery is low and you would want to turn off bluetooth to conserve battery. If this is something that could be added with a software update, I would be overjoyed if you could implement a bluetooth-override force contact read feature in a future update. 2. As someone who also wears an Apple Watch with fall detection, it would be so nice to have the IOS app integrate with an Apple Watch. It would allow me to see the readings immediately on my wrist, and I wouldn't have to worry about always having to have my phone on me. Plus, in the event of a detected fall event, it would be wonderful to have the option to auto-display the current/last-read glucose reading..PoppabocVersion: 3.4

Doesn’t work with iOS 17 v2 or v3Doesn’t work with iPhone 12 Pro with iOS v17.0.2 or 17.0.3 Stuck at critical alerts when the option isn’t available. —-- update- I had to uninstall the app even thought I had a sensor running. Happily I was able to reinstall and log back in. When I logged back in - unlike v2- it asked for notification permission then it showed up in notifications and I could turn on critical notifications. It also imported my sensor from the login and I was able to see it again. ——However anyone linked to it via their other connected app no longer get alerts on sugar levels. I assume they will need to unlink and relink. ——Developer: please update the app to trigger a “ask for permission for notifications “ button or something from your critical alerts are required screen because iOS 17v2+ breaks the app if notification settings are reset.——also is it I can see my history using Libre connect but can’t scroll the line in this version?.Bsharpe37Version: 3.4

Great when used correctly!I've been wearing the Freestyle Libre sensors for years. I was very excited to try the 3 due to its much smaller size, but then I read the reviews on the app and I waited 2 months before deciding to give it a try. The first day, I had alarms going off constantly, lost signals...my husband went on the Abbott website, he told me to just let the app run in the background and not to close it. That worked! No more alarms out of nowhere, readings are always there. And just an FYI, there is now a reader available to go with the 3 if the phone app isn't working for people. I would like to be able to also see my readings on my Apple watch, but it sounds like it may be coming in the future. (Possibly Series 8?) So far I'm very happy now with this app! UPDATE: I spoke with Abbott customer service today, there are watches that will allow alerts to be sent to them, but at this time there aren't any that will show the actual glucose level at this time, if that helps anyone..MirsebelaVersion: 3.4

Works great!Well, first of all let me say this app works great. I am on iPhone app. I haven’t had any problems. I’ve been using it in a year. A lot of the problems you see on the reviews can be fixed. If you read all instructions prep the area for the sensor to go, including shave of the area And you shouldn’t have any problems. I cannot believe this has such a low review rating. Normally I wouldn’t touch an app unless it’s above 4.0 and this one’s one of the lowest but I’m telling you it works. I’ve been using it for almost a year and a half. Plus, unlike other companies, the owner of this one Abbott? He is willing to stand behind his product all the way their customer service always answered the phone. They’re always on it. If you get a bad sensor, they’ll reimburse you. I’m telling you it’s a good app, even though the rating is terrible . Contact me anytime you want for questions. My name is John Treadwell..DJ Jumpin JohnVersion: 3.6.1

Not so bad butPremise: me and my husband don’t have diabetes or any other particular problem. My husband and I are using this App only to understand what happens to our blood sugar levels and body when we eat certain foods. The high or low glucose alarm can be turned off except for "urgent low glucose" or below 55 mg/dl. THANKS to this last alarm that rang 3 times in the first night, we found out what my husband was eating wrong to make his glucose drop so much and we immediately corrected it and now the problem is solved. We are now on our fourth day and we have already learned several interesting things and for this the App is valid. However, if I had some pathology, I would certainly like to have some more possibilities, such as being able to enlarge the screen to see the graph in more detail or being able to view the exact time with the exact glycemic rate in the current graph but also in the past one. I have iOS 16.4.1 and the App works perfectly..SmurfmlVersion: 3.4

Lackluster, but does it’s job and does it rightIf we’re going based off functionality alone, I would give this thing five stars. It’s simple to control, gives you a tutorial on how to connect your sensors, how to customize options when you first open the app, and how to share your info with your doctor and or other people with the connected apps. However, since it technically is more than just functionality, I have to give it 4 stars. Which I’d be glad to change if certain features become implemented. I’d like to see better alarm sounds, like custom ones instead of your phone’s default sound or the one freestyle provides. Mostly because I’d rather have two different sounds for if my sugar goes below 70 and one for if it goes below 55. Secondly, I’d like to see some Apple Watch pairing OR some widgets for the phones home screen. It’s hard to have to get my phone out while I’m working out to check my sugar, I’d like to just be able to look at my watch or look at the Home Screen to see where I’m at. Finally, and this is just a pet peeve, I’d like to have some Omnipod connectivity. Dexcom is expensive and honestly I like the freestyle a whole world more because it’s tiny and I don’t notice it. Unfortunately, Dexcom is the only CGM that works with Omnipod right now and I’d like to see that change. Overall though, it’s a good app that just needs some quality of life improvements!.Shadow6493Version: 3.4

Very good but easily could be much betterOther users have mentioned this… why can’t we customize the alarms??? This is such a simple programming fix and would make use of this device so much better. You guys charge an arm and leg for these things… fix this. I have been using these for almost a year now and multiple times they have had errors and just stop working. Needless to say this is pretty unacceptable for how much they cost and how important they are. I understand it’s a newer technology and there are growing pains but when my insurance only pays for 2 a month and 1 of them craps out after a day…. I have attempted to contact Abbott about this issue and to say they were dismissive would be an understatement. Finally, why are they so hard to find?? I’ve had to transfer my prescription 3 times to find a pharmacy that has them in stock. Is this America? Don’t pharmaceutical companies print money in this country? Use your vast wealth of resources to fix these problems, I’m not asking for a lot..Slates420Version: 3.4

Awesome … when it works.So to be completely fair, I’m not sure if my complaint is with the app or the sensors themselves, as I have never used any previous versions of the sensors/app. So far, I have used 4 sensors and only once have they worked the full two weeks. The first sensor was a sample, so I can’t really complain there, but the sensor actually stopped connecting to the app after 6 days usage. The second sensor stopped communicating after 7 days. The third sensor actually went the full two weeks. I have now had the fourth sensor stop working after only 3 days. My insurance thinks this is an extravagance and therefore doesn’t cover it. I’m happy to pay for the devices because with my other health issues, it is extremely important that I know how my outside influences and food are affecting my blood sugar. Keeping my blood sugar at an even state is extremely important, and medications are causing them to fluctuate too much. Right now I am having to continue pricking my finger at regular intervals just to ensure I know what is going on. I need to be able to trust that when I insert a new sensor, that it will actually work the full two weeks. That being said, Abbot has been very responsive and has already sent replacement sensors for the first two that were defective, and I sent back one of them that I still had so they could perform diagnostics to determine what went wrong..ChookiemommaVersion: 3.4

Somewhat serves the purposeI am new to the CGM world. Always had a monitor but didn’t use it consistently so when I was prescribed the Libra 2 I thought maybe I’ll get on track. It did help me notice trends which helped me identify what I needed to change. Then I was prescribed the Libra 3. Much smaller easier to use but the app is different. It doesn’t record your glucose # unless you make a note or there was a low or high glucose alarm. So now I can’t see the trends unless I go back to the old fashioned way. I’ve seen this comment in other reviews but haven’t seen any updates or changes to the app. Curious if the app will be updated based on some many reviews disappointed with the usability? This good be a great product for people managing diabetes but the app needs a lot of work. Feels like a minimum viable product that hasn’t had any enhancements since it’s launch and maybe won’t. Abbott are you planning to continue the product or should I be considering something else?.4goldLHVersion: 3.4

New to continuous monitoringMy husband just got the Libre 3 and has had it for 3 days now. We’ve had nothing but trouble with the connection between the sensor and the phone. Since I’m helping him, we have the app on both phones. We try logging off, turning blue tooth off & on but it won’t pick up. I hold it right next to the phone and nothing. Then all of a sudden it works again. There doesn’t seem to be a way to scan it other than holding it near and that doesn’t work. We haven’t been able to get it to work on my husband’s phone other than when we first added the app. Not great when I have to be back at work and can’t monitor him. He will end up having to resort to finger sticks which is what we are trying to minimize as he is on blood thinners and his poor fingers are so bruised. Please, fix this connectivity issue and have a way to initiate a scan like the first time you set it up. Also, update so that it works when IOS is updated!.Too old to learnVersion: 3.4

People are stupidI’ve been using this app for a long time Libre 1, Libre 2, and now Libre 3! People writing these reviews must have low IQ because I love this App. You can literally open up the app on your phone and watch it in real time go up or down but honestly who has time for that. You set alerts to know whether it goes low or high long as it stays in that neutral zone that you make, you don’t need to check it. How about you go back to pricking your fingers and see how great this App is. Stop complaining about what it doesn’t do and start praising what it does do! Makes my life so much better knowing someone made it where I don’t have to worry about checking my blood glucose alarms sounds when it’s low and when it’s high, stop complaining about everything and be grateful someone is out trying to make your life better. I.$@&"/Version: 3.5

New sensors are great, app fails to take advantageLibre 3 is a great and substantial redesign to the Libre CGM system. The sensors are tinier and less obtrusive, they’re more accurate, they cost the same as their predecessors, and I love that readings are constantly being streamed to iPhone, all but ensuring I have 24/7 coverage of glucose data, even overnight. With that constant streaming of data there are so many new opportunities to make features that make that data more accessible and frictionless to keep tabs on. Abbott could display my live glucose data on my Apple Watch. They could have a Lock Screen Widget that displays current glucose. There could be Home Screen widgets that display current glucose or even charts. Heck, there could even be a Shortcuts action that retrieves the most recent reading so that I could integrate my Libre data with other automations. Or even HealthKit integration (or literally any way to get at your own data whatsoever). And this app does none of those things. It has the same UI we have had since the Libre 1, which itself felt like they ported the UI of the reader devices to the iPhone without actually reimagining it for phones. Abbott, what are you waiting for? This is not some low end app; this is a system that easily costs over a thousand dollars in copays alone per year. Invest in making the LibreLink app world class. Dexcom has had Apple Watch support for years!.BusinessHammocksVersion: 3.4

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FreeStyle Libre 3 – US Negative Reviews

Background Refresh Broken?This freestyle Libre 3 app doesn’t have the feature control switch listed in the section to control background refresh… not sure that’s why it continually loses signal and I have to leave the app open and active of my device to Not loose the signal. But it is suspicious! AND… Really missing not being able to use Apple Watch stand alone… without rigging all the other apps to get the info on my watch… perhaps you are familiar…the option that requires you to Still carry your phone everywhere…and rely on three other apps(two additional companies) to feed the data to your watch…Doh!!! BUT… it’s NOW BROKEN even more… Now it’s worse, because with the app is constantly losing signal… it just breaks all the apps connected to it… signal loss alarms a blazing… annoying as ever and eating at my battery… regardless… because I have to keep my phone screen active and on… not to mention the awkward privacy concerns of having to always having the app open and HUGE displayed on my phone for everyone to see! I would delete and reinstall the app… but I don’t believe there is a way to reconnect the sensor I’ve already started 😩 Otherwise the tech is brilliant and it’s really super amazing and helpful to know your numbers without constantly dealing with bulk of a bag, the poking, and the endless sanitizing and cleanup… Abbott, please go that last mile to make this product 5 stars please!!!.NuttyNetVersion: 3.5

Definitely valuable, but…Having the ability to continuously monitor my blood glucose has been very valuable. For its limited capabilities, this app functions well. It doesn’t crash, or have other such problems that need fixing. It is just very limited and I want to share a list of wishes: I wish that this app would communicate with Apple health. Apple health is what I use to track and manage all of my other health data. Now finding out that I’m diabetic is a huge health issue and I really need this data to be available along with all of my other health data in one place. I wish this app worked with Apple Watch. The ability to view my latest glucose reading on my Apple Watch would be very valuable to me. Being able to receive notifications on my watch is a lot more private than letting my phone squelch when I need to know something so that everyone in the room also knows it. I wish this app gave me more ways to view my historical glucose data. For example, I wish I could set up a report to show me the patterns over time of my morning glucose readings between certain hours, etc. I’m going to stay with the Libre 3 for now and hope that Abbott is going to develop an expand the functionality. If they don’t I will eventually look at the other continuous monitoring options. There are several..DavdsGirlVersion: 3.5

Defective DeviceI’ve just upgraded from the Libre 2 to a Libre 3 with this app. I’ve used the 2 for a couple of years so I’m very familiar with it. I’m on day five of using the 3 and it has been dramatically inaccurate. I’ve had 3 false low alarms (below 70) with finger stick readings above 110. Readings jump erratically and illogically. I already had IOS 18 on my phone. I’ve called Abbott and escalated 3 times. They say that it’s really not a problem with IOS 18 except that it may be inaccurate for the first 24 hours but it should okay after that. Abbott told me that the “industry standard” is that the sensor reading should be within 30% of a finger stick reading but this sensor should be no more than 20% off. Again, I’m at day 5 and I’m still getting readings well out of that range. I’m a retired full professor teaching research methods and biostatistics at a flagship state university in Florida. I’m preparing a report for the FDA to document this sensor/app as a defective medical device. I’ve working with United Healthcare to reach out to the organization that sold me the unit. Also, the alarm is too soft to wake me up like my regular iPhone alarms do and Abbott seems to have no clue about how to change to a louder alarm. I keep my phone volume at max. It was fine with the 2. I could not issue a stronger warning against the Libre 3 and this app. Please use a finger stick check before making any decisions based on the these readings..SpiritWomanVersion: 3.6.1

Cannot access detailed dataI was very surprised to find, when I started using this app, that you can’t see a detailed view of your graph with your blood sugar level at specific intervals. As a user, I want to zoom in on the graph and see what my blood sugar level was at, at least, half hour intervals, if not 15 min intervals. The only way you can capture your specific blood sugar level at a certain time and be able to view it later is to make a note at that specific time. For a continuous blood glucose app, it makes much more sense if the app captures this historical data for you so you can go back and see what certain meals did to your levels without having to remember to check it at an hour or two hours out from a meal. If I wanted to do that, I would just use a regular blood glucose monitor at those time intervals. The graph is basically useless because it’s so small and can’t be zoomed so you can’t even tell to what level your blood sugar spiked. Very disappointed at the limitations this software provides when it could easily be so much better and more useful. Seems like an easy fix to recode this app to allow more detailed data and time intervals. Something as simple as upgrading this software could make this device go from a nice to have to a must have for tracking blood sugar levels..Tnvol01Version: 3.4

Can’t recommend these devicesTo be honest, the high failure rate of these devices and the limited functionality of the software makes it difficult to consider these devices as a credible CGM solution. Out of the last 12 sensors, 10 have failed at approximately the 7 day mark (supposed to last for 14 days). The software has no integration with Apple Health, and does not provide data to any outside source or device. It’s impossible to see more than 24 hours of information, and at least for me, the readings given are not anywhere close enough to the data shown from my finger stick device to make me confident of using it as the sole monitoring tool for my blood sugar (if I’m still carrying a meter around, I fail to see the point in having this device). The simple addition of an adhesive patch to secure the sensor to your arm would be a significant improvement, since the sensor frequently falls off and cannot be re-inserted, requiring starting a new one, which gets expensive even with insurance coverage. (Tip: fabric Band-aids are your friend here.) To their credit, the support people have been very good about replacing the faulty devices, but the cost and usability issues of this “solution“ vs the amount of time invested in dealing with the reliability issues just isn’t enough to make it worthwhile..Dboyes99Version: 3.4

Great monitor pathetic appI have fairly recently started using a Libre 3 after getting to try out a Dexcom G7 for a bit. Unfortunately my insurance won’t cover the Dexcom currently. I have been pretty impressed with the monitor itself, I love the size and it hasn’t lost signal hardly at all, it has also been within a couple points of my standard glucose monitor every time I’ve checked which is awesome. Unfortunately the app that goes with it is incredibly generic for such an impressive device! I like to be able to look back and see exact number for all times throughout the day and all you get with the app is a pathetic line graph with absolutely zero detailed info unless you make a note at every time you want to know something! I don’t know if this was someone’s first attempt at an app or if they just have no idea what people actually want or need to use these monitors for but it needs a LOT of work!! I have read through tons of reviews and it doesn’t seem like many people are impressed with the app. I would gladly go back to the Dexcom purely because of how user friendly and well laid out their app is. I sure hope the developers of the Libre 3 app are reading these reviews and planning to do some serious revamping!.App hntrVersion: 3.4

Hate this app!!!!Was initially excited to try the 3 because it’s so much smaller. Thought it might fall off less. Was annoyed I had to download a new app. Fine. Small thing. Done. Then super angry because it kept waking me. There’s no way to change the lower threshold for a critical alarm. Abbott Labs has decided that anything under 55 is life critical for every single person on the planet. My sugar often falls just under 55 in my sleep. I’m still alive. There’s no way to silence it either, even when your phone is on do not disturb, sleep mode, or muted. Plus it’s really loud. I even tried turning off Bluetooth at night, but then realized there was no way to sync my Fitbit data. I still have it a try only to have it remind me with another loud and unwelcome beep that Bluetooth needs to be on for the sensor to work. So I ultimately took it off and deleted the app. My sleep and my serenity are more important than a glucometer. What I don’t understand is that it seems A LOT of people have complained Abbott, and yet, nothing seems to be done about it. I even emailed the feedback but never heard back from them. I guess their liabilities are more important to them than their customers. I might try calling them when I get back to the US, but I’m not optimistic. So I’ll stick with the 2. Hopefully, they won’t phase it out. If they do, I’ll go back to finger pricking..HimpersonalVersion: 3.4

Lacking Health IntegrationThis app would be so much better if detailed data points were available. It’s strange that the LibreLink app has the capability to slide over the graph to get individual readings, but the main app does not. (I downloaded it as a workaround) Although the LibreLink app may allow you to do this, but does not have historical data, so you can only see one day at a time. So currently there’s no way to really analyze past spikes or drops. I was hoping that this would also integrate into Apple Health, but it does not, which is incredible disappointing. If the app could integrate with Apple Health, then the data would at least be visible from there without any major changes to the Libre app. I’ve also had situations where I get alarms for specific levels, and go back and they are not indicated on the graph at all. For instance, I had 4-5 low alarms over night once, but when I woke up in the morning, the graph never showed my levels going below 75 at all. I’ve had the same experience with some higher levels as well—the data I see in the moment is altered when I go to look at it later. I’m not sure why this is..Sgrbb1967Version: 3.5

Very unfortunate app for a great productAs a pharmacist, I just started testing and comparing the Freestyle Libre 3 and and Dexcom G7 on myself. After trying the Dexcom first and being able to see exactly what my levels were on the graph by dragging the little pointer along it to highlight my numbers, I was extremely disappointed to see that the freestyle doesn’t have that capability. I went through the trouble of getting a prescription and buying a prescription only to find I have no way to look back in time and see what my levels were exactly unless I’m looking at the app in real time. Even though Dexcom is worn for 10 days, the app alone makes it better. The other issue is freestyle doesn’t allow you to turn off notifications of critical lows no matter what you do. It seems the first night you put it on, you get crazy low numbers over night that aren’t accurate. And I’ve had patients complain of that feature as well. I’m not diabetic nor concerned with lows. I’m a health conscious insulin resistant healthcare provider who wants to better manage my diet. I don’t need to be woken up in the middle of the night by false negatives. Freestyle, you have some incredibly simple app upgrades that would make this product superior to Dexcom. Do them..J.CarpVersion: 3.4

Do not Buy this Libra 3 if you own iPhoneGood concept bad application irresponsible manufacturer. If it was possible I would have given -5 ⭐️ to this company and product support. Abbott doesn’t care for the end user!!!! I have been using Libra, Libre 14, Libre 2 and now Libre3 since Libre3 came out it worked fine on my iPhone 1 ProMax until Apple updated iOS to 16.3+ this app stopped working. I had made several calls to tech support they suggested switch off auto updates of iOS which I did they said app will not support any iOS over 16.0 to which they said downgrade your iOS I checked with Apple and AT&T they said there is no provision in iOS of downgrading the version. So I was forced to use my iPhone X with iOS 15.3 which worked until this morning that my iPhone / iOS is not compatible with Libre3 app. I called Abbott for this issue they said if I update to iOS 16.7 which is next update available to me it app will not work I have bought 90 days of sensors 6 pcs in cash as insurance will not cover this. I have been carrying 2 phones everywhere but I tried to have faith in Abbott to come up with update but we are still same place with Libre3 app after a year. As owner of iPhone would you use this product. I will let media investigate this. Thank you..ZwalianyVersion: 3.4

More disappointing than my blood sugarI am supposed to be using this to help monitor my blood sugar as a medical assessment review period. However. Out of 4 units, only 2 of them have worked! And both stopped working on a Friday within hours of application & activation and there’s nothing u can do about it until customer service opens up on Monday and then it takes 5 days to get a replacement! That’s a week that I’ve lost valuable time of monitoring! It just lost signal again, on a Saturday morning. So I have to go all weekend again with no monitor (blood test strips do not provide the feedback & pattern monitoring we are tracking) and I’m leaving town Sunday night! So this is extremely frustrating and very disappointing! I’m also extremely disappointed that I have no control over the data visibility in the graphing!! It would be very helpful if I could scroll back & forth and see actual glucose levels at any point on the graph and if the data were more user friendly, revealing and interactive. It would also be helpful to be able to go in and add notes at any point and have them appear in the correct place on the timeline. There is no feature control there. This is also very frustrating!.Sun drenchedVersion: 3.6.1

Great for monitoring highs, not for lowsI’m using this on my cat who was recently diagnosed with diabetes. Thankfully we got him into remission and just had to make sure his blood glucose wasn’t going low as the injections wore off. Unfortunately this sensor was reporting about 30 under the actual reading (confirmed with blood test), so he was perfectly fine, but the non-optional alarm woke us up 4 times in one night. The app forces you to choose between ignoring the reading entirely or risk being yelled at at max volume. I understand this is probably for liability but I’d argue this likely leads to worse health outcomes because for one night I just turned off Bluetooth once I was convinced the reading was low. It took a couple days of worrying about my cat until we could get his blood glucose measured at the vet (possible to do at home, I’m just bad at it). We ended up removing the sensor altogether because of the underreporting. Now we lose value over the next week because we can’t tell if his blood glucose is increasing, but it’s a risk we were willing to take because at least we can sleep. I can’t overstate how awful that alarm is when it reaches 54..Matt27512Version: 3.6.1

MisleadingDuring my vacation I had this all next 14 days and they asked me to be connected on cellular network! I let it do it, but I didn’t release, thay lower my glucose reading for 50 points! I tought I was doing fine I was bit releaxed, but in reality I was always 150 or 160! It leads my straight to diabetes! It’s criminal behavior and it shouldn’t be done like this, playing with my health and I paid this sensor for $98 to fool me like that! When I got from vacation back I checked it out with my strips and showed me things I should concern! It’s really bad, bad, bad things they did it! I never ever going to buy and use this CGM again! I have one more sensor left and I don’t know if I going to use it or not, I know it’s going to misinform me… UPDATE After they give me phone number! I try it but all phone in US worked perfectly, but as soon as they connect me to some outer country, I couldn’t hear their voice or they just hung up on me! Horrible! Guys don’t buy this CGM, don’t waste your many on something It’s doing set up your reading regardless of your actual reading! I find out more these apps and a lot cheaper, half price of dis one! Do your homework and try search for better one and cheaper one!.GinoTheGreatVersion: 3.5

Device is great, app needs upgradingIt’s great to have real time data on my blood sugar. It’s already helped me lower my A1c. The app though, is really very limited when I want to analyze for patterns and long-term effects. It’s frustrating having to look day-by-day for patterns without being able to search and collate for keywords (foods, exercise). Having to go into the logbook to see notes when it would seem easy to link notes to the daily graphs makes the process awkward and tedious. Notes should be openable from the graphs. Also, the user should be able to get graphs over other timeframes. It’s too bad Abbott hasn’t put much effort into making the app the powerful analysis tool that it could be, given the excellent data generation from the sensor device. Additional comment: it would be helpful to be able to search the notes to compare effects of different foods, exercise, and combinations on blood sugar. Also, if developers fear making the app too big for some reason, make the data downloadable to a spreadsheet or supplementary desktop program for analysis..Sparky1953!Version: 3.6.1

So much worse than DexcomThe Libre 3 app is functional. By that I mean you can open the app and it will tell you what your blood glucose is that moment. But that’s it. Compare this to the Dexcom 7 app, which allows you to zoom back and forth across the timeline of the day and see what your blood sugar was exactly at a specific time. It also lets you see a range of different averages by day, week and month. Most importantly, the Libre 3 can’t connect to the Apple Health app natively, or the Apple Watch. Supposedly if you use two other apps, combined with the Libre 3 app, you can port that data over…but I’ve tried several time and am unable to get it to connect correctly. The difference is I can’t go back and see historical blood sugar levels, I also can’t easily at a glance look at my watch to check my levels, and I can’t have all my blood sugar data captured and stored with all my other health data. Come on Abbott. If this was your first attempt at this, I might give you a pass. But this is your third model. If you can’t figure out how to do it yourself, hire away some Dexcom engineers. Using your Libre 3 product is like going back in time before anyone knew what an API was..JimberkmanVersion: 3.6.1

Libre 3 App and Sensor horrible; I DO NOT RECOMMEND THIS PRODUCT!!!As with Libre 2, Abbott has decided that you cannot disable or silence the low glucose alarm so it can wake you up 1000 times a night if your glucose goes too low. Mine has always gone low at night and guess what, still here 59 years later. Specific to Libre 3, about 2 hours ago sensor reading came up with an error and stopped working altogether. After 1/2 hour on the phone with support trying to communicate with someone I could barely understand (their English was VERY bad), the solution was they would send me a new sensor in 3 - 5 business days! That’s absolutely ridiculous. Libre 2 was not great and sometimes unreliable but as long as it stayed attached, it never stopped working. After talking to my doctor it appears this happens frequently with Libre 3. So after these are used up, will go back to Libre 2 and hope Abbott addresses these failures ESPECIALLY with the low glucose setting!!! And NO, it is NOT an acceptable workaround to disable Bluetooth at night. Allow customers to shut off ALL alarms Abbott!!! I consider the Libre system a complete failure and would never recommend it to anyone..Bam0863Version: 3.4

Pathetic support- Data at risk! Doesn’t support security patchesUpdate: Cant add more to this, months later and still behind. Developers response is update documentation and not software. Constant blue tooth connection losses. This is prevalent in any of the public Libre forums. Latest sensors or software often faulty and abbott just replaces them. Does not fix fata capture loss. - older review: Last Libre 3 software release was 8 months ago and has been out of date in its support of critical Apple IOS updates now for 6 months! IOS 17.5.1 is the current release- Abbott supports zero security updates since IOS 17.2 in Dec 2023. Multiple critical IOS updates have been released. Apple provides beta releases in advance just do software developers like Abbott can provide data integrity. Zero excuse to be this far out of date. Results in the consumer loosing the ability to connect to sensors via Bluetooth, wasted sensor replacements.($$ consumer costs), and putting consumers medical and other Personal Private Information at risk by not supporting platform vulnerability patches. Come on Abbott- step up!.ConservativeVAVersion: 3.5

Signal lossI have been using the freestyle libre 3 for about a year now and every thing was working well until the last iPhone update. I now get the lost signal warning so many times a day that I have to go back to pricking my fingers as Abbott has not updated the app to work with the apple 17.6.1 update. It has been not working for about three weeks now. I tried calling customer service but they have no idea when this fix will take place. Please Abbott get caught up with your updates so this will work again like it used too Update: I called customer service again and spoke with a nice lady that I could understand and she advised that due to apples update, Abbott has yet to update the sensor for 17.6.1. She said to go to an Apple Store and they would be able to take my OS back to an OS that would work. Tried it but Apply cannot go back to older versions, even 17.2.1 version. So that did not work. Please Abbott update your software app so I can again use my phone for your application Update. Abbott still cannot help with app issues not working with 17.6.1 apple updates no matter how many time you call in..Minions5Version: 3.6.1

Why is this acceptable?Ive had this for less than 24 hours: This app isn't one size fits all. Unfortunately, it was written assuming that it does fit all. There are no modification, no adjustments to be made. I don't even see a way to scroll back through one’s own numbers. It wouldn't read the first sensor and we spent significant time with that. Second sensor it did pair with. Off we go! Except my readings don't come close to my manual glucose meter. I know. One reads blood and one reads tissue, i get it. But its not even consistently different. One moment its higher than my meter by 13, the next its high by 30, then its low 15, then it jumps from 79 to 94 IN ONE MINUTE! Then up to 118 inside of 10 minutes. Mind you, its before breakfast and i haven't eaten anything yet or used my insulin! BUT WAIT, THERES MORE! My phone is less than 3 feet from my sensor and i have all my bars and LTE, Bluetooth is on. I've lost connection twice this morning and the program has already crashed. But hey, there is a tiny little bar graph with a neat wiggly line and the screen does have a number on it. Way to go! This is a joke, right? Somebody is pulling my leg, surely..Joke’s on me!Version: 3.5

Alarms Go Off with no ability to tell them you have seen them and made a correctionIt is infuriating and such an inconvenience to anyone leading a busy life or sleeping in the same bed as their partner to have this app going off constantly without the ability to silence the alarms going on. When my blood sugar rises or drops outside of my target range, I want the alarms to sound and I welcome it. What I don’t welcome, is them continuing to sound for 10-15 minutes after the fact after the correction, whether insulin or having a snack, has been made. There should be a very easy way to click and say “I have corrected this and the number should be affected soon” and the alarm to only sound in a self set amount of time if the correction has not taken effect ie 30 minutes. I find myself eating extras sweets to shut the alarm up before bed to spare my partner their nights sleep, only to wake up with a high blood sugar myself. This is not right or healthy. This needs to have the ability to be silenced and have the user state “I have done work to correct this.”.MusicFan10Version: 3.5

UselessMy dr prescribed the Freestyle Libre 2 for me and the pharmacist told me I would have to have a separate reader so I asked my dr to write an Rx for the Libre 3 so it would work with my phone. After waiting for it to come in, read all the info on how to use it, applied the first sensor, it wouldn’t work. I bled through the hole in the sensor. I went to the pharmacy and was told to call the customer service number so they could replace it because it was defective. After an hour on the phone I got no where. The CS rep couldn’t understand me, I speak clear, plain English, she was middle eastern. She asked me the same questions over and over and had no idea what my problem was because she wouldn’t listen to me. She refused to let me speak with a supervisor until I had to be insistent. Supervisor informed me the Libre 3 will not work with lates IOS! It only goes up to IOS 16 and I have IOS 16.5. How irresponsible on Abbots part to not have a up to date app?? They’re advice to me was to “find an old phone” to use. They promised a replacement or a voucher for a new sensor but never sent either one. Back to pricking my finger all day. So disappointed!.Janab3Version: 3.4

Worst app I’ve ever usedThese people do not care about anything but making money. When someone goes into sues from going into DKA because of how terribly this system is run, MAYBE they’ll care. I’ve called, left messages and reviews about the changes that need to be made and they simply couldn’t care less because they’re still being paid regardless of how unhappy customers are. It should tell you something that there are more 1 stars than anything. No ability to calibrate for the very COMMON misreadings, no ability to connect to Apple health or watch, I can’t even update my iPhone because they are not compatible. 14 days is too long for a cgm, it is rare mine last that without falling off early. System often fails, I’ve even been injured upon application more than once, causing severe bleeding and bruising. I didn’t have ONE of these issues on Dexcom and would switch back in a heartbeat if my insurance covered it. No I will not call or email, I’ve done is several times and nothing has been fixed or even properly addressed. I hope this company fails like they’ve failed their customer base..Kkeet3912Version: 3.5

UnusableThis app has two main issues for me. 1) The app requirement to enable critical alerts in order for the app to function and 2) constant loss of connection to the sensor. I understand why the app maker has made it a requirement to enable critical alerts and this nay be acceptable if the sensor and the app were working properly all the time. Having my phone make beeping noise and not having control to turn it off or silence it without breaking the app makes it impractical to use this. The app loses connection/signal to the sensor too often, even after swapping it to a new one, is very annoying and the app regains connectivity on it’s own most of the tie but after beeping several times. This occurs even if my phone is with me at all times. If this issue is not addressable, please give us an option to forego continuous automatic scanning and let us manually scan and relieve us from having to enable critical or any alerts. I do not depend on libre 3 app to monitor or respond to life threatening conditions and it’s unreasonable to make this a requirement..VelvinVersion: 3.6.1

Obnoxious alarms, will not be using Libre products againUnless they fix the audible alarms to allow users to set their own alarm needs, I’m not using their products anymore. The most annoying is the lost connection alarm. It happens several times a day and any way I try to silence it, the app stops working until I turn it back on. Straight to the trash. I’ll find some other CGM to use. I contacted Freestyle for support through their messenger chat . They tried to send me a replacement sensor, and I felt I was talking to someone who did not under English and was asking me questions that were rehashing the same exact information I had already told them. Over an 2 hours of on and off texting to be told “you cannot disable lost signal alarms or silence them” I already figured that part out, so if you’re a cognizant adult, that is capable of monitoring your glucose levels without a necessity for ridiculous alarms and having the app remove your ability to make your own decisions on how it alerts your, this app is not for you and neither are Freestyle products..84.ArodVersion: 3.5

App is useless!I upgraded from Libre 14 Day to Libre 3 only to find out I can’t do something as simple as enter my BG in the logbook. REALLY?? That was a feature in the Libre 14 Day!! Come on Abbott, take a few dollars of your huge profits that we pay and develop an app that is informative to the users of this very expensive CGM. Also, the daily graphs are useless, you can’t do something as simple as drill down to specific glucose readings. Sure you can get a general trend, but there is no way to tell if your glucose is even within +/-20 points of a reading for a specific time. That can be a huge difference in decisions we need to make. Sure you tell us to take a BG reading before making adjustments which I do, but to be able to see more detailed readings on the graph would be very beneficial to your customers. It can’t be that hard to program your app to do this. I know, I know, it would cost you precious profits, but you would have much happier and probably more users of your CGM. Maybe we should switch to DEXCOM!! At least DEXCOM has the ability to calibrate and their app is much more informative!!!.L3 DISSATISFIEDVersion: 3.4

Don’t waste your time!Abbott, in their “infinite wisdom”, has not made a reader for the Libre 3 so the only option there is is the phone app. Oh, and if you have an iPhone with iOS version 16.3.1, your Libre 3 CGM is worthless. The app is not compatible with this software version! And heaven forbid they make an app that is not so sensitive to phone software updates or make a reader that is compatible with the Libre 3! For those of us who can’t afford the Dexcom, we’re pretty well screwed! Thanks for nothing, Abbott! I just “love” how Abbott responds to ALL complaints here by telling you to call their “Customer Care” team. And what will they say? Yeah, sorry we’re so stupid that we can’t provide an app that works with ALL types of phone software or that we can’t provide a reader that is compatible with both the 2 and the 3. Give us another 10 years and we MIGHT come up with something that works for you! So I called the number I was provided by the Developer only to be told they didn’t know when they’d have the reader for the Libre 3. Thanks a lot, Abbott. You just proved again what imbeciles you are..Littlebitsmom3580Version: 3.4

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What do you think FreeStyle Libre 3 – US ios app? Can you share your thoughts and app experiences with other peoples?