About Sway Medical (Sway Medical, Inc.)
Sway is an FDA-cleared app that reinvents the way athletes and patients are monitored for signs of imbalance or delayed reaction. Using the built-in motion sensors of a mobile device to assess stability and reaction time, Sway enables health
What's New in Sway Medical (v6.1.0)
- Integration with Healthy Roster EMR
- Document in EMR button
- Athlete Status from EMR
- Various fixes and improvements
Sway Medical Contact Information
To reach Sway Medical customer service and technical support, use the official channels below. For the fastest reply, choose the developer's official website.
Sway Medical Subscription, App Deletion & iOS Support
How do I cancel the Sway Medical subscription?
Open Settings on your iPhone or iPad, tap your Apple ID (your name) at the top, go to Subscriptions, select Sway Medical from the list and tap Cancel Subscription. Cancellation takes effect at the end of the current billing period; you can keep using the app until then. See Apple's official subscription management page for details.
How do I delete the Sway Medical app?
Touch and hold the Sway Medical icon on the Home Screen, choose Remove App and then Delete App. Important: if you have an active subscription, deleting the app does not cancel it automatically - you must first cancel your subscription using the steps above.
Sway Medical purchases, refunds and billing issues
Report billing or refund requests for Sway Medical through Apple's Report a Problem (reportaproblem.apple.com). For the app's own technical support and contact, use the developer's official website or the Sway Medical App Store page.
Distribution of Sway Medical Reviews
Of the last 51 reviews shown, 29% are positive (4–5★) and 71% negative (1–3★). App Store overall rating: 2.1 / 5
Sway Medical Positive Reviews and Ratings
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I love the fact that it helps with reaction time and others 5 stars definitely
Billy is making me down load this for concussion
I love donuts on a warm summer morning with the love of my life. Thank you for making me a better man. 🫤😵💫😈🤠
Literally life changing 🥸
I have healthed
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Sway is an incredibly useful tool for athletic trainers who are tasked with managing concussions in athletes. This app has tremendous benefits, and it can save trainers a lot of time when it comes to baseline management and the return to play process. One of the best things about this app is its mobile capability. This means that athletic trainers can use it anywhere, whether they are on the field, in the locker room, or even on the go. The app is user-friendly, so you can quickly and easily access the information they need to make informed decisions about athlete safety. Another great feature of this app is its ability to objectively measure balance. Balance is a crucial component of concussion assessments, and the app's measurement tools make it easy to track changes in an athlete's balance over time. This objective data can be incredibly helpful in making decisions about when an athlete is ready to return to play.
I was forced to download this app against my will. Upon the apps installment on my phone the lights in my home went out in a blink of an eye. When I went down to look at the power board in my basement an evil clown appeared out of nowhere with a bunch of red balloons, he’d asked if I wanted to play a game. To which I took a big dump in my pants and ran back up the stairs into my home. I packed my belongings and took a one way ticket Morocco to visit a voodoo magic mage master. Upon my arrival to the shack in the middle of the woods I notice one singular red balloon next to the hut. I walked into the hut and noticed that the voodoo man was trying to help the evil clown over come his childhood trauma of board games. Overall this app was pretty good tho.
Sway medical is bringing healthcare closer to home, especially at the youth ages where they usually don’t have access to anything medical until after the fact. Being able to provide a baseline for athletes is what I do and this has been a very valuable resource. I have hard data that tells me when I need to pull kids from the field. It also informs coaches and parents and provides a visual for them. it also provides a return to play pathway back. The testing itself is very simple and user-friendly.
I used the Sway App throughout college and it helped with my return-to-play during concussion protocol. I did not have to take a SCAT6 or sit down at a computer but received live data when doing my screening and assessments minutes after my injury. I would highly recommend the app to any athletic trainer due to the quick and user friendly interface.
As a solo High School AT, this app has saved me hundreds of hours of sitting in a computer lab. Our student athletes can download to their phone and take a baseline or post injury test on site, no computer needed. The modules have great instructions, and are easy to use. I would highly recommend contacting SWAY and asking for a demo.
We have been using Sway for about 18 months and love it. It has been a great system to perform baseline testing, sideline evaluation and post injury tracking. System support is excellent. Highly recommend using this system and app for concussion tracking needs.
We made the switch from another concussion management system this year and we couldn’t be happier. Easier on AT and patient. Wish we’d have switched years ago!
Fantastic program that needs to be utilized everywhere! As an Athletic Training Student, I have used this program at every clinical rotation and helps speed up processes for PPE and give great feedback post injury to provide the best outcomes for my patients!!! Sway is a Must have!
For all those people who gave 1 star it is NOT A GAME it is for medical reasons. It is to see if you have a concussion not to make time go by faster. It is a test not a game. It is meant to take time. Grow up and go download flappy bird if you want a game,
Good
Sway Medical Negative Reviews and Ratings
Tests are awful, result in a ton of false positives, and have even missed detecting people with actual concussions. My college forced everyone on our swim team to take this test before they were even allowed to swim and they took SO LONG to get back to us on whether the tests passed that it genuinely took WEEKS to get some of our swimmers back in the water. They force you to retake it and some people got stuck in that loop for 3+ weeks. Whoever thought this app would work needs to reconsider their career.
I was just minding my own business playing clash royale before football started. Then this woman came in yelling and forcing us to download this app or we can’t play. It proceeded to take me through some of the most random and impossible tasks I’ve ever done. Half of it was 50/50 guessing. I have never been more mad in my life and I have played way too many hours of clash royale. I will say this is the worst experience with an app I’ve ever had in my life.
I had to do the medical test multiple times after accidentally exiting the app because it didn’t save my information. Also after completing the test there was no indication marking that I was done with the test and it didn’t save your information. If it was connected with my schools sign in that would have been nice but of course this app is still in the dark ages
The tests are very clearly unrealistic because how hard the tests are even to do. I don’t even have a concussion. I’m falling over left and right I can’t keep myself up. They have you doing the same thing multiple times even though. you’ve already done that thing like three times I don’t think this is the best way to see if you have a concussion
I was merrily playing Clash Royale on my mobile device when I was suddenly interrupted with an individual asking me to perform a series of tests on this app. I was not aware that these tests would be the most academically and physically grueling tests I’ve ever experienced. These tests designed to cause the most harm possible create concussions rather than diagnose them.
First off this app has been terrible with its software unable to give any real information and way to many glitches bugs and errors. It crashed probably ten times and asked me to retry almost all the test a suspicious amount of time. Do not install waste of time
This app is very poorly made and took way to long to complete. It kept messing up and making me restart and I had to restart the app/phone several times. I would rate it 0 stars if it was an option.
Terrible. The only reason I have this app is because I’m being forced to keep it by my school. Tests are dumb and take WAY TOO LONG, and this didn’t prove that I had cuncussions. Overall, I’d give it a fat 0 if I could, but I bet athletic trainers love it.
Honestly the worst app I’ve ever used, many flaws in the design and the tests are very dumb and stupid. If there was an option to rate this app zero stars I would immediately do that because that is how much I hate this app.
Test takes too long and gives inaccurate results.
I would not wish this app upon my worst enemy I would not I would not I would not wish it upon him even if he flung at me snot For this app seems to annoy me a lot a lot As it tells you “you acted prematurely” because it is a bot There are many things I would do instead of using this app including sleeping in a cot If I were you I would not download this app I would not I would not
Test crash multiple times and saving took 20min plus did not give accurate results
I was forced to download this app for school. Right when I opened the app a tornado struck my house which made a snake bite me and when I rushed to the hospital my car hit a lamp post due to the tornado!!! I barely survived!! DOWNLOAD AT YOUR OWN RISK!!! ⚠️⚠️
I was sitting in the auditorium when this girl came in and rudely interrupted my clash royale game to make me take this terrible test. It is so dumb and just a waste of time. Lowkey don’t download the app.
The app is very buggy. And I’m sure I can tell if I have a concussion without this app because it would be pretty obvious
Once i downloaded this app, everything went downhill...
Kicked me out and made me restart multiple times
It took hours to complete
This app is hard to use and it kept malfunctioning
No point of this at all
I would weather be concussed than use this goofy ah app
Never get this app my 🍆 shrunk
Waste of my time
Never download this trash app
I had to do this because of crew me no likey it
My 🍆 is small now this app is to blame
So stupid took so much of my time for no reason
I hate it
Six seven I just bipped straight on the highway
Complete waste of time
This app thniks i hvae a conckussion wihch i obvisouly dnot
This app interrupted my Fortnite grinds
My 🍆 shrank ☹️
This app not good
Buns
I don’t trust this app at all bc I don’t want to put any info about me in an app that has less than 5,000 ratings. And it’s rated 2.3 stars?!? Seriously tho who would want this app? That is just sketchy but u do u boo. Tbh I don’t really care about what coaches need. They can just ask!! It’s not that hard to use a mouth!!!!!!! Like fr fr. Also you can put info in a NOTEBOOK!!!!!!! Not that hard to write either. Just delete. Imma tell my coach that I don’t want to put in my info bc this app has 2.3 stars!!! That is just a bad app!!!



