Navionics® Boating Customer ServiceGarmin

Navionics® Boating Customer Service

  1. Navionics® Boating Customer Service
  2. Navionics® Boating App Comments & Reviews (2026)
  3. Navionics® Boating iPhone Images
  4. Navionics® Boating iPad Images

Get up-to-date, detailed charts you can use offline plus a boatload of features on your mobile device, so they’re on hand wherever you go. The Boating app is a must-have for cruising, fishing, sailing, diving and all your activities on the water. Try it free for a limited time. To continue using charts and advanced features, you can purchase a yearly auto-renewable subscription*.

A COMPLETE PACKAGE
• INTERNATIONALLY RENOWNED NAVIONICS® CHARTS: Use them offline along with multiple overlays, so you can be more aware of what’s above and below the water.
- NAUTICAL CHART: Use this premier marine reference to study port plans, anchorages and safety depth contours, locate navaids, marine services and more.
- SONARCHART™ HD BATHYMETRY MAPS: Extraordinary 1’ (0.5 meter) HD bottom contour detail is the ideal tool for locating new fishing areas.
- U.S. GOVERNMENT CHARTS (NOAA): These are available within the following coverages: U.S. and Canada, Mexico, Caribbean to Brazil.
- OVERLAYS: The relief shading overlay allows you to have a better understanding of bottom topography for improved fishing and diving. Sonar imagery reveals bottom hardness clearly and in vivid color on select lakes. Want more? Display satellite imagery on land and water.
- MAP OPTIONS: Change chart-overlay combinations to customize chart views, activate night mode, highlight shallow areas, target multiple fishing ranges and more.
- DAILY UPDATES: Benefit of thousands of daily updates worldwide.

• TOOLS FOR PLANNING AND ENJOYING YOUR DAY
- AUTO GUIDANCE+TM TECHNOLOGY**: Easily plan your trip with a suggested dock-to-dock path based on chart data and navigation aids. Get ETA, distance to arrival, heading to waypoint, fuel consumption and more.
- WEATHER AND TIDES: Knowing conditions before heading out is crucial. Access real-time weather data, daily and hourly forecasts as well as wind, weather buoys, tides and currents.
- MARKERS, TRACKS, DISTANCE: Place a marker on a good anchorage spot or where you reeled in a big fish. Record your track, take photos and videos within the app, and look back at your day anytime. Easily check distance among two points.

• AN ACTIVE AND HELPFUL COMMUNITY
- COMMUNITY EDITS and the ACTIVECAPTAIN® COMMUNITY: Obtain and contribute useful local knowledge along with thousands of fellow boaters, such as points of interest, navigation aids and valuable recommendations from people with firsthand experience of the local environment.
- CONNECTIONS: Stay in touch with your friends and fellow boaters by sharing your live location, tracks, routes and markers to easily meet on the water or let them check out your adventures.
- GPX IMPORT/EXPORT: Share your saved data outside the app or transfer it to your chartplotter.
- SHARE MAP OBJECTS: Share a marina, repair shop or any other location outside the app.

• EXTERNAL DEVICE-FRIENDLY FOR MORE FEATURES
- PLOTTER SYNC: If you own a compatible chartplotter, sync it with the app to transfer routes and markers, activate, update or renew your Navionics chartplotter card subscription.
- SONARCHART LIVE MAPPING FEATURE***: Connect with a compatible sonar/plotter, and create your own maps in real time while navigating.
- AIS: Connect to a compatible AIS receiver with Wi-Fi® connectivity to see nearby marine traffic. Set a safe range, and receive visual and aural alerts to signal potential collisions.

NOTES:
*You can manage your subscription anytime, and you can turn auto-renewal off.
**Auto Guidance+ is for planning purposes only and does not replace safe navigation operations
***Free features
Updates are available with iOS 16.0 or higher. A tablet device with Wi-Fi connectivity locates your approximate position if it is connected to Wi-Fi. A tablet Wi-Fi + 3G model operates similarly to a phone device with GPS.
Wi-Fi is a registered trademark of the Wi-Fi Alliance. iOS is a trademark licensed to Apple, Inc.

Navionics® Boating App Comments & Reviews

Navionics® Boating Positive Reviews

.So first and foremost, this app is my go to for planning our fishing trips as well as locating possible new spots. This has been so accurate with the newest iPhone’s gps that we used it as a primary when the sportfish we were on lost all electronics. We came home with a boat load of fish! But the most recent update is TERRIBLE and reduced the quality to crap for relief shading. Used to see the bottom just fine and seemed worth paying for. When my subscription is up I’m going to another charting system unless they bring it back. There’s areas that were not high detailed and it made up for that with the areas that were. Now no areas are detailed other than ones that you can literally zoom in on google earth and see. And actually see better than what this app is giving you. I’ve used y’all for 5 years+. Please don’t dump on the long term guys by making the shading terrible. If Garmin forced your department to decrease the visibility on the bottom put that in the update notes so people at least have a choice going forward. There isn’t a single noticeable difference in the “new and better” shading style. I don’t know if they see it as competition and want all people to move to the chart plotter cards but it’s terrible now. If you haven’t updated your app yet and see this don’t update! Please bring back the old shading I will put y’all at five stars..Version: 19.0

Saved my lifeI had the free app and went out ice fishing on lake Ontario and it was blowing a steady 30. I knew a storm was coming but the fish were biting and i had walked over 3 miles to the spot so i ended up staying way to long. By the time i was packed up there was 3 inches of snow and a total whiteout. i had very little cell service like most places on the lake and started walking the direction i knew was land. After 20-30 minutes i checked google maps to see if it had me almost at shore and it said i had actually over shot the point i went from and was on the east side of it. It was only maybe 1/3 mile away but well after what felt like closer to a mile i checked google maps again to see where i was and it said i was over a mile from land. I then remembered navionics and when i used it it showed me about half a mile from what google maps said. I decided to trust this and follow the arrow all the way back for about a mile and see what google maps says. After almost a mile following the navionics i started to see dock lights and was relieved. I checked google maps twice walking back and both times it had me over half a mile from my real location. I was out there walking for to two to two half hours between taking breaks and checking for service and i was getting exhausted. This app really did save me that night got to single digits and was gusting to 40 plus. Ill probably buy it every year until they stop updating the maps..Version: 14.7

You don’t get what you pay for, you get much much more.First let me start off by addressing all of the negative reviews about the bad pricing. The app is free and comes with a 2 week trial of Navionics+. Once that runs out, for my area, it costs $9.99 to renew the subscription, that does not auto-renew, for a whole year. Compare that to having to buy a GPS, and loading it with lake/waterways charts and maps, this app is a steal. You’ll be spending hundreds for even the cheapest GPS setups. Yes it’d be nice if this app was free, but you have to remember, it’s someone’s business. Bills gotta get paid, living’s gotta be made. Now onto my experience with the app so far. The app is amazing. I do a lot of kayak angling and don’t have a fish finder on board. I am pleasantly surprised that even my remote area is supported with such detail. This app shows the depths, creek & road beds, underwater obstructions like flooded timber, and much more. All of which are necessary for finding where the fish are. You are also able to download maps for use offline. A great feature, for me especially due to many areas around here not having cell phone coverage. I find myself using this app off the water more than I do while on it due to the fact that I like studying the water before fishing it. Even if I get a fish finder, this app will be launched right beside it because, it has features that you can’t get without a $400+ unit. Great app, hope it continues to grow and help anglers and boating enthusiasts get around..Version: 11.1

Ok, it’s just okayThird year of using the App, it’s great for at a glance planning. Maybe some weather and a little helpful on routing. Just updated to the latest because the location specific apps are being sun-setted. The charts are ok, sometimes better than others sometimes worse. Have anchored on land according to charts in the southern San Blas at times for example. The biggest problem that hasn’t been addressed in the last 3 years is the initial chart down load. You pay for a region or chart then are forced to down load in pieces or squares. That works fine on fast connections. As a world traveler, a download all button even if it downloaded the same pieces would save hours and hours pinching and “requesting download” of pieces of the region. After every piece you have to re-zoom and go find the boundaries of what has already been downloaded. Downloading the pacific charts is going to take a few days of perseverance at the local watering hole. Ugh. It’s fine to have the selective download, but ALSO include a “gimme what I paid for” (ALL) option as well. That will run without having to have the app open and babysat the entire time. For comparison I use C-Map, Garmin and all kinds of public charts in OpenCpn and my “eyes” as most electronic charts are off at one time or another. 15,000 miles from Atlantic, Caribbean, to southern Chile, Pacific is next..Version: 13.2

Would be perfect is orientation fixedHonestly, this is a near perfect app! With one fix, it would be invaluable for safe boating! My family and I deeply appreciate the way it shows water depth accurately with many ways to personalize the system (examples: preferred units of measure and color coding). It has impressive features, including a way to have it adjust for when the water level is down any number of feet. There is only one problem: the default orientation is “North Up.” It causes major frustration and increases potential danger as it requires boat drivers to spend extra time staring at the app. We’ve tried unsuccessfully to set it for “Heads Up” orientation (so it matches the left/right of the boat’s reality). In Settings, we select “Heads Up” display, but it quickly returns to “North Up.” It’s a serious frustration and big disappointment. They should fix it to lock in the display orientation we select and/or change the default to the user-friendly “Heads Up.” Please!.Version: 17.0.2

Pretty AmazingI’ve been sailing on-and-off since about 1965 and I’ve using this app on my iPad for only a few years but I now can’t really imagine sailing without it. It can be quirky to learn initially, but it is astounding what it can do and worth the time spent at home learning how to use it. I believe the company and its new customers would benefit from a mini video course using a series of short videos to train people how to best use the app. I’m sure there are many things I’ve yet to learn. Here’s a tip: When you’re at home playing with the app, learning it, turn off location services on your iPad settings for this app so it doesn’t keep wanting to bring you home (instead of out on the water where you’re pretending to be). (Note to Navionics: a training mode would be useful to accomplish this.) Don’t forget to turn location services back on when you head out on on the water..Version: 16.2.1

Map was off by about a mile when I was subscribedI started subscribing for this app years back. I had to stop because when I went on a long distance boat trip depending on this app and found that i was on land according to the map when actually we were about a mile out at sea when compared to all of our google maps on our phones. The parts near my home area are right on point but the area we went that day was totally off. As Garmin owns this now, I tried to reach out to them to see if that issue was resolved. They asked me to fill out a form which was not possible to submit due to the information required by a south east asian country probably was not sufficient. Back then they had Bing map and I am not sure what they have now or if they have resolved the issue as I have not travelled to that same area afterwards..Version: 22.2

Still Trial...heading mode all is upside downWhen I go in heading view (and heading south in this example), all the legends and info on the chart is upside down. Is this as intended? I also fly an airplane, and all GPS's including a GNS 430 keep the info upright and legible regardless of North Up or Track Up. To developer's response: goodness, man, we are driving a boat through moving water...what would make you think all that data is LESS important just because we want where we are going in front of us? Especially depths. Yes, please change that. There wouldn’t be a single boater in a thousand who would disagree. The more I think of it, the more ridiculous this is. We all drive cars with GPSs in them...even the developers do...who ever HEARD of a GPS that would present legends to you upside down! Talk about missing the point of a GPS system. My god..Version: 14.1

Love it. Important update infoThe new changes to the auto-route function caused problems to me. It is no longer able to calculate some simple routes if they are long, and adds turns/indirect courses even when a direct line is shorter (and free of hazards). I asked them to please bring back the old auto-routing algorithms! They replied with the following helpful advice: “ Please try to download and update the charts going in Menu>>Download Maps. Try again to calculate the Route. Please check also if crossing the bridges on the base of the height in your Boat Settings. For long distances, we suggest to add an intermediate waypoint.” The last piece of adding an additional waypoint worked well for me. Solved my problem. (Thanks) This is a full featured and very capable program that is among the best. (Edited to add additional info).Version: 18.0.2

Very useful. Could be great with a few small changes.Use the app daily working full time on a sailboat. Very useful for route planning in conjunction with boat’s MFD. Great customer service, will work with you to fix any bugs (or which there aren’t many). Wish they had the option to offset the boat on the screen as you can in a hard wired GPS so the boat icon isn’t in the middle of the screen, but instead gives you more view of where you’re going (maybe 1/4-1/3 of screen where you’ve been, 2/3-3/4 where you’re going). Makes user experience much better, less moving the screen around as you’re sailing and instead just leaving the boat centered. Been using our iPad a lot recently as our boat’s MFD is malfunctioning, and this change would be awesome..Version: 14.3

App won’t open!Downloaded app and used it for 2 weeks on iPhone and it worked fine. Then all of a sudden when trying to open I got the blue Navionics screen for 1 second and then crashed. I am tech savvy and tried everything, deleted app and reloaded, cleared cache on phone, freed up space on phone, rebooted phone all to no avail. Definitely seems like a bug in the app. I contacted customer service via email and got one very unsatisfactory reply. This app is necessary for volunteer work I’m doing but am totally stuck with what seems like no help! ADDENDUM: Navionics responded recognizing the problem and stated they are working on it with urgency. Glad to see the company is responsive..Version: 17.2

Finally Back To The FutureI’ve gone through the extreme machinations of this app. It used to be great. Then it was modified so that the route plots adhered to buoys which resulted in a tortured route which was extremely difficult to straighten out. Then, suddenly, the routes did not download to my Simrad chart plotter and I had to transfer the routes manually through my computer. Finally, the app now works like it used to. The routes transfer effortlessly and the route plots are much better. The only problem is I’m now faced with the question of whether to download the latest update. Did they screw up again or is the modification an improvement? Who knows?.Version: 19.2

New limit on device loginsI’ve been using Navionics for a little over 5 years and it’s my go to charting software along side my Garmin chart plotter. As full time cruisers, my wife and I use it, often simultaneously, to find and route destinations. Between us we have 4 devices, 2 phones and 2 iPads. One of the recent updates now limits the number of devices logins per account to 2. Unfortunately this was not stated in the customer facing change logs. Now we are often faced with “too many devices logged in” and must choose which to disconnect. I understand the need to limit logins to prevent people from sharing the account outside of their family, but only 2 devices is too tight. Give us 4!.Version: 20.0.2

5 years, 34,000 nautical milesWe have used Navionics for 6 round trips on the ICW. We have used Navionics in Canada and the Bahamas. The charts are excellent and the Sonar Charts offer more detail and better accuracy than NOAA or Canadian Hydrographic Service! autoroute has many uses. The tide and current displays are much easier to use than in any other app we have used. All this is device resident, so you only need internet access to update you charts. This can be done easily and quickly over a cell phone connection. This app also will connect over the internet to the sea buoys for real time wind and wave conditions. No other navigation app has near the functionality and power as this one..Version: 15.1

Be carefulI had a subscription to USA lakes and marine but went to renew. The only Option it gave was USA and Canada. Since I was going on a fishing trip I went Ahead and renewed but honestly I don’t think I’ll ever fish in Canada. I’m old and don’t travel much so the extra mapping is useless for me. Just my 2 cents. I received a response to this review from the developer. They explained that the USA version was discontinued and the additional Canada mapping was added value. This IS true, however as I stated before, it is an additional cost to a good App that I will NEVER be able to use. I will not be fishing in Canada. Therefore no value to me. I suppose I will have to seek other mapping choices..Version: 17.2.2

Amazing softwareI can’t believe all the negative reviews this app gets. I’ve used it for six years as a liveaboard sailor. We’ve sailed from Maine to the Bahamas and Caribbean as far as Dominica multiple times and its been incredibly accurate, much better than the charts on my new Raymarine chartplotter, which cost five times as much. I chart all my routes with this app and follow it using my iPad. I just use my chart plotter as a backup. If I had to give up one, it would be the chartplotter. Keep up the great work guys and gals. As for the naysayers I’ve got a barely used sextant I’ll sell you for cheap..Version: 17.0.2

Wanted: split screen and low speed headingFirst of all, I really like this app. I have my iPad mini in a mount on my little Boston Whaler. I wish that this had split screen capability. I run Mercury Vessel view. This lets me get all sorts of engine parameters via a bluetooth module on my engine. I can use slide over, but I wish this app had split screen capability. I showed myself going down a canal sideways at 4kts. It would be great to use the gps track as opposed to the compass heading at a much lower speed. I’ll throw the request out there, but I have the feeling that this is not something the developers have control of..Version: 14.6

Love this appReading some of the other reviews, looks like the poor ratings correlate to user error. This app is awesome. At $9.99 a year, it does everything an over priced lowrance or humminbird would do, except with this I get over the air updates and don’t have to mess with fumbling around with memory cards. I’ve always found it extremely easy to use, I love being able to download maps offline, and it’s eerily accurate. That said, with a 5 star rating, I have some quick constructive input to offer the devs: 1. Make it easier / quicker to drop a pin on the map. A quick button on the main map screen would be great 2. Would like to see the new “fishing ranges” feature go all the way down to 0’ instead of 4’ for the minimum 3. Wish there was a way to text a route to others who use the app, instead of e-mailing. Minor stuff, but would put it over the top! Great job to Navionics and everyone involved on this app..Version: 13.0

Kind of rely on this app...Wow. I hope this gets fixed soon since I just updated my subscription, but now the app won’t run for more than about 25 seconds without shutting down! Please fix! Maybe it’s an IOS 13.3.1 compatibility issue? Edit. After a day or two they fixed the problem. Thanks for the fast response! I’d give it 5 stars If I didn’t get the “Too many points” error when calculating routes so often and as some have said, gets a little sluggish with high volume AIS traffic. Still, this the best app in this category! I use it as the primary over my Garmin GPS, but having both is great..Version: 14.8

Why so expensiveCool app but is it worth the extortion?.Version: 24.1

Totally impressedI’ve used Navionics for three years and It’s kept me off the rocks and given me complete assurance at night and in fog. I used it on iPhone and iPad (cel version). It’s totally intuitive and right. The merger w Garmin is likely a good thing and will give greater platform transferability..Version: 14.1

Menus et boutons non-intuitifsL’application est utile, les cartes sont bien documentées, mais les boutons d’action et les menus ne sont pas intuitifs. Beaucoup de pertes de temps à trouver comment réaliser certaines fonctionnalités..Version: 23.1.1

Limited but has promiseThe app, although a step back after Garmin took over, has seen some improvements but the app lacks and really needs the ability to have multiple boats per profile. The draft of a sailboat and even a console dinghy are extremely different, let alone anyone with a small fishing boat and a sailboat. Now, with mandatory login tied to the purchase, you can’t even use multiple user names to achieve a multiple boat experience..Version: 23.1.1

Not workingI bought this a few years ago as a lifetime for $29.99+ and now I got to use the app it doesn’t work. Is there a problem with the app?.Version: 23.0.1

I was amazedI do boat deliveries and every long distance delivery I’ve had modern touch screen displays and Starlink back up. I just completed a a delivery on a Hunter 306 with no chart plotter. I used Navionics on my phone to come up the St. Lawrence river, navigate the Thousand Islands and complete the job with an overnight crossing of Lake Ontario to Toronto. I was impressed with the detail of the charts and by the fact I could access my charts while offline due to no cell signal. I will purchase the full suite for my next delivery if the boat I’m moving is not fully equipped. One complaint I have is I was unable to find an option to change my cruising speed after I input at 5 kts. The software does not account for the 3 kt current in the St. Lawrence river and I was unable to make the compensations in my route plans and ETA..Version: 23.0.1

IPhone gets really hot when using. This is relatively new behaviourDidn’t use app much in the winter but, compared to last 4 yrs use in summer, iPhone battery gets extremely hot. I left the app on overnight once and wow!!! I couldn’t figure out what caused so much heat on the phone that was plugged in and charging with no use overnight. Found this app running and since then, have been monitoring. I figure this app version is currently the culprit. Who knows if it could have started a battery fire..Version: 23.0.1

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Navionics® Boating iPhone Images
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Navionics® Boating iPad Images
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