Navionics® Boating Customer ServiceGarmin

Navionics® Boating Customer Service

  1. Navionics® Boating Customer Service
  2. Navionics® Boating App Comments & Reviews (2026)
  3. Navionics® Boating iPhone Images
  4. Navionics® Boating iPad Images

Get up-to-date, detailed charts you can use offline plus a boatload of features on your mobile device, so they’re on hand wherever you go. The Boating app is a must-have for cruising, fishing, sailing, diving and all your activities on the water. Try it free for a limited time. To continue using charts and advanced features, you can purchase a yearly auto-renewable subscription*.

A COMPLETE PACKAGE
• INTERNATIONALLY RENOWNED NAVIONICS® CHARTS: Use them offline along with multiple overlays, so you can be more aware of what’s above and below the water.
- NAUTICAL CHART: Use this premier marine reference to study port plans, anchorages and safety depth contours, locate navaids, marine services and more.
- SONARCHART™ HD BATHYMETRY MAPS: Extraordinary 1’ (0.5 meter) HD bottom contour detail is the ideal tool for locating new fishing areas.
- U.S. GOVERNMENT CHARTS (NOAA): These are available within the following coverages: U.S. and Canada, Mexico, Caribbean to Brazil.
- OVERLAYS: The relief shading overlay allows you to have a better understanding of bottom topography for improved fishing and diving. Sonar imagery reveals bottom hardness clearly and in vivid color on select lakes. Want more? Display satellite imagery on land and water.
- MAP OPTIONS: Change chart-overlay combinations to customize chart views, activate night mode, highlight shallow areas, target multiple fishing ranges and more.
- DAILY UPDATES: Benefit from up to 5,000 daily updates worldwide.

• TOOLS FOR PLANNING AND ENJOYING YOUR DAY
- AUTO GUIDANCE+TM TECHNOLOGY**: Easily plan your trip with a suggested dock-to-dock path based on chart data and navigation aids. Get ETA, distance to arrival, heading to waypoint, fuel consumption and more.
- WEATHER AND TIDES: Knowing conditions before heading out is crucial. Access real-time weather data, daily and hourly forecasts as well as wind, weather buoys, tides and currents.
- MARKERS, TRACKS, DISTANCE: Place a marker on a good anchorage spot or where you reeled in a big fish. Record your track, take photos and videos within the app, and look back at your day anytime. Easily check distance among two points.

• AN ACTIVE AND HELPFUL COMMUNITY
- COMMUNITY EDITS and the ACTIVECAPTAIN® COMMUNITY: Obtain and contribute useful local knowledge along with thousands of fellow boaters, such as points of interest, navigation aids and valuable recommendations from people with firsthand experience of the local environment.
- CONNECTIONS: Stay in touch with your friends and fellow boaters by sharing your live location, tracks, routes and markers to easily meet on the water or let them check out your adventures.
- GPX IMPORT/EXPORT: Share your saved data outside the app or transfer it to your chartplotter.
- SHARE MAP OBJECTS: Share a marina, repair shop or any other location outside the app.

• EXTERNAL DEVICE-FRIENDLY FOR MORE FEATURES
- PLOTTER SYNC: If you own a compatible chartplotter, sync it with the app to transfer routes and markers, activate, update or renew your Navionics chartplotter card subscription.
- SONARCHART LIVE MAPPING FEATURE***: Connect with a compatible sonar/plotter, and create your own maps in real time while navigating.
- AIS: Connect to a compatible AIS receiver with Wi-Fi® connectivity to see nearby marine traffic. Set a safe range, and receive visual and aural alerts to signal potential collisions.

NOTES:
*You can manage your subscription anytime, and you can turn auto-renewal off.
**Auto Guidance+ is for planning purposes only and does not replace safe navigation operations
***Free features
Updates are available with iOS 13.0 or higher. A tablet device with Wi-Fi connectivity locates your approximate position if it is connected to Wi-Fi. A tablet Wi-Fi + 3G model operates similarly to a phone device with GPS.
Wi-Fi is a registered trademark of the Wi-Fi Alliance. iOS is a trademark licensed to Apple, Inc.

Navionics® Boating App Comments & Reviews

Navionics® Boating Positive Reviews

.So first and foremost, this app is my go to for planning our fishing trips as well as locating possible new spots. This has been so accurate with the newest iPhone’s gps that we used it as a primary when the sportfish we were on lost all electronics. We came home with a boat load of fish! But the most recent update is TERRIBLE and reduced the quality to crap for relief shading. Used to see the bottom just fine and seemed worth paying for. When my subscription is up I’m going to another charting system unless they bring it back. There’s areas that were not high detailed and it made up for that with the areas that were. Now no areas are detailed other than ones that you can literally zoom in on google earth and see. And actually see better than what this app is giving you. I’ve used y’all for 5 years+. Please don’t dump on the long term guys by making the shading terrible. If Garmin forced your department to decrease the visibility on the bottom put that in the update notes so people at least have a choice going forward. There isn’t a single noticeable difference in the “new and better” shading style. I don’t know if they see it as competition and want all people to move to the chart plotter cards but it’s terrible now. If you haven’t updated your app yet and see this don’t update! Please bring back the old shading I will put y’all at five stars..Version: 19.0

Saved my lifeI had the free app and went out ice fishing on lake Ontario and it was blowing a steady 30. I knew a storm was coming but the fish were biting and i had walked over 3 miles to the spot so i ended up staying way to long. By the time i was packed up there was 3 inches of snow and a total whiteout. i had very little cell service like most places on the lake and started walking the direction i knew was land. After 20-30 minutes i checked google maps to see if it had me almost at shore and it said i had actually over shot the point i went from and was on the east side of it. It was only maybe 1/3 mile away but well after what felt like closer to a mile i checked google maps again to see where i was and it said i was over a mile from land. I then remembered navionics and when i used it it showed me about half a mile from what google maps said. I decided to trust this and follow the arrow all the way back for about a mile and see what google maps says. After almost a mile following the navionics i started to see dock lights and was relieved. I checked google maps twice walking back and both times it had me over half a mile from my real location. I was out there walking for to two to two half hours between taking breaks and checking for service and i was getting exhausted. This app really did save me that night got to single digits and was gusting to 40 plus. Ill probably buy it every year until they stop updating the maps..Version: 14.7

Ok, it’s just okayThird year of using the App, it’s great for at a glance planning. Maybe some weather and a little helpful on routing. Just updated to the latest because the location specific apps are being sun-setted. The charts are ok, sometimes better than others sometimes worse. Have anchored on land according to charts in the southern San Blas at times for example. The biggest problem that hasn’t been addressed in the last 3 years is the initial chart down load. You pay for a region or chart then are forced to down load in pieces or squares. That works fine on fast connections. As a world traveler, a download all button even if it downloaded the same pieces would save hours and hours pinching and “requesting download” of pieces of the region. After every piece you have to re-zoom and go find the boundaries of what has already been downloaded. Downloading the pacific charts is going to take a few days of perseverance at the local watering hole. Ugh. It’s fine to have the selective download, but ALSO include a “gimme what I paid for” (ALL) option as well. That will run without having to have the app open and babysat the entire time. For comparison I use C-Map, Garmin and all kinds of public charts in OpenCpn and my “eyes” as most electronic charts are off at one time or another. 15,000 miles from Atlantic, Caribbean, to southern Chile, Pacific is next..Version: 13.2

Would be perfect is orientation fixedHonestly, this is a near perfect app! With one fix, it would be invaluable for safe boating! My family and I deeply appreciate the way it shows water depth accurately with many ways to personalize the system (examples: preferred units of measure and color coding). It has impressive features, including a way to have it adjust for when the water level is down any number of feet. There is only one problem: the default orientation is “North Up.” It causes major frustration and increases potential danger as it requires boat drivers to spend extra time staring at the app. We’ve tried unsuccessfully to set it for “Heads Up” orientation (so it matches the left/right of the boat’s reality). In Settings, we select “Heads Up” display, but it quickly returns to “North Up.” It’s a serious frustration and big disappointment. They should fix it to lock in the display orientation we select and/or change the default to the user-friendly “Heads Up.” Please!.Version: 17.0.2

Pretty AmazingI’ve been sailing on-and-off since about 1965 and I’ve using this app on my iPad for only a few years but I now can’t really imagine sailing without it. It can be quirky to learn initially, but it is astounding what it can do and worth the time spent at home learning how to use it. I believe the company and its new customers would benefit from a mini video course using a series of short videos to train people how to best use the app. I’m sure there are many things I’ve yet to learn. Here’s a tip: When you’re at home playing with the app, learning it, turn off location services on your iPad settings for this app so it doesn’t keep wanting to bring you home (instead of out on the water where you’re pretending to be). (Note to Navionics: a training mode would be useful to accomplish this.) Don’t forget to turn location services back on when you head out on on the water..Version: 16.2.1

Still Trial...heading mode all is upside downWhen I go in heading view (and heading south in this example), all the legends and info on the chart is upside down. Is this as intended? I also fly an airplane, and all GPS's including a GNS 430 keep the info upright and legible regardless of North Up or Track Up. To developer's response: goodness, man, we are driving a boat through moving water...what would make you think all that data is LESS important just because we want where we are going in front of us? Especially depths. Yes, please change that. There wouldn’t be a single boater in a thousand who would disagree. The more I think of it, the more ridiculous this is. We all drive cars with GPSs in them...even the developers do...who ever HEARD of a GPS that would present legends to you upside down! Talk about missing the point of a GPS system. My god..Version: 14.1

Love it. Important update infoThe new changes to the auto-route function caused problems to me. It is no longer able to calculate some simple routes if they are long, and adds turns/indirect courses even when a direct line is shorter (and free of hazards). I asked them to please bring back the old auto-routing algorithms! They replied with the following helpful advice: “ Please try to download and update the charts going in Menu>>Download Maps. Try again to calculate the Route. Please check also if crossing the bridges on the base of the height in your Boat Settings. For long distances, we suggest to add an intermediate waypoint.” The last piece of adding an additional waypoint worked well for me. Solved my problem. (Thanks) This is a full featured and very capable program that is among the best. (Edited to add additional info).Version: 18.0.2

Very useful. Could be great with a few small changes.Use the app daily working full time on a sailboat. Very useful for route planning in conjunction with boat’s MFD. Great customer service, will work with you to fix any bugs (or which there aren’t many). Wish they had the option to offset the boat on the screen as you can in a hard wired GPS so the boat icon isn’t in the middle of the screen, but instead gives you more view of where you’re going (maybe 1/4-1/3 of screen where you’ve been, 2/3-3/4 where you’re going). Makes user experience much better, less moving the screen around as you’re sailing and instead just leaving the boat centered. Been using our iPad a lot recently as our boat’s MFD is malfunctioning, and this change would be awesome..Version: 14.3

App won’t open!Downloaded app and used it for 2 weeks on iPhone and it worked fine. Then all of a sudden when trying to open I got the blue Navionics screen for 1 second and then crashed. I am tech savvy and tried everything, deleted app and reloaded, cleared cache on phone, freed up space on phone, rebooted phone all to no avail. Definitely seems like a bug in the app. I contacted customer service via email and got one very unsatisfactory reply. This app is necessary for volunteer work I’m doing but am totally stuck with what seems like no help! ADDENDUM: Navionics responded recognizing the problem and stated they are working on it with urgency. Glad to see the company is responsive..Version: 17.2

5 years, 34,000 nautical milesWe have used Navionics for 6 round trips on the ICW. We have used Navionics in Canada and the Bahamas. The charts are excellent and the Sonar Charts offer more detail and better accuracy than NOAA or Canadian Hydrographic Service! autoroute has many uses. The tide and current displays are much easier to use than in any other app we have used. All this is device resident, so you only need internet access to update you charts. This can be done easily and quickly over a cell phone connection. This app also will connect over the internet to the sea buoys for real time wind and wave conditions. No other navigation app has near the functionality and power as this one..Version: 15.1

Amazing softwareI can’t believe all the negative reviews this app gets. I’ve used it for six years as a liveaboard sailor. We’ve sailed from Maine to the Bahamas and Caribbean as far as Dominica multiple times and its been incredibly accurate, much better than the charts on my new Raymarine chartplotter, which cost five times as much. I chart all my routes with this app and follow it using my iPad. I just use my chart plotter as a backup. If I had to give up one, it would be the chartplotter. Keep up the great work guys and gals. As for the naysayers I’ve got a barely used sextant I’ll sell you for cheap..Version: 17.0.2

Latest UpdateI was looking forward to the newest update but once I started planning routes, I’m now pretty disappointed in some of the new features. Sometimes my route looks great, other times it just shows me a straight solid line that goes through land. The newly added “hazards” along my route shows me absolutely nothing. On Aquamaps if I click on “hazards” it actually shows me where every hazard is along my route and gives me in depth detail on each hazard. Not sure that it’s useful being told that there are 13 hazards and nothing more. I will probably end up using my husbands phone as I did not update the latest version on his phone..Version: 18.0

Wanted: split screen and low speed headingFirst of all, I really like this app. I have my iPad mini in a mount on my little Boston Whaler. I wish that this had split screen capability. I run Mercury Vessel view. This lets me get all sorts of engine parameters via a bluetooth module on my engine. I can use slide over, but I wish this app had split screen capability. I showed myself going down a canal sideways at 4kts. It would be great to use the gps track as opposed to the compass heading at a much lower speed. I’ll throw the request out there, but I have the feeling that this is not something the developers have control of..Version: 14.6

Be carefulI had a subscription to USA lakes and marine but went to renew. The only Option it gave was USA and Canada. Since I was going on a fishing trip I went Ahead and renewed but honestly I don’t think I’ll ever fish in Canada. I’m old and don’t travel much so the extra mapping is useless for me. Just my 2 cents. I received a response to this review from the developer. They explained that the USA version was discontinued and the additional Canada mapping was added value. This IS true, however as I stated before, it is an additional cost to a good App that I will NEVER be able to use. I will not be fishing in Canada. Therefore no value to me. I suppose I will have to seek other mapping choices..Version: 17.2.2

Love this appReading some of the other reviews, looks like the poor ratings correlate to user error. This app is awesome. At $9.99 a year, it does everything an over priced lowrance or humminbird would do, except with this I get over the air updates and don’t have to mess with fumbling around with memory cards. I’ve always found it extremely easy to use, I love being able to download maps offline, and it’s eerily accurate. That said, with a 5 star rating, I have some quick constructive input to offer the devs: 1. Make it easier / quicker to drop a pin on the map. A quick button on the main map screen would be great 2. Would like to see the new “fishing ranges” feature go all the way down to 0’ instead of 4’ for the minimum 3. Wish there was a way to text a route to others who use the app, instead of e-mailing. Minor stuff, but would put it over the top! Great job to Navionics and everyone involved on this app..Version: 13.0

Was great now goodCoverage area is very good. Charts redownload often causing delays in use. The new Auto Guidance+ has made the autorouting functionality much worse by requiring the user to manually put in at least one intermediate waypoint prior to creating a route automatically on anything but the simplest routes. This used to work great but now not so much. I do not see what the benefit of the new route guidance is compared to the prior capability. I have been using the autorouting for the last few years cruising the Gulf of Mexico, Atlantic coast and Bahamas..Version: 18.0.3

Kind of rely on this app...Wow. I hope this gets fixed soon since I just updated my subscription, but now the app won’t run for more than about 25 seconds without shutting down! Please fix! Maybe it’s an IOS 13.3.1 compatibility issue? Edit. After a day or two they fixed the problem. Thanks for the fast response! I’d give it 5 stars If I didn’t get the “Too many points” error when calculating routes so often and as some have said, gets a little sluggish with high volume AIS traffic. Still, this the best app in this category! I use it as the primary over my Garmin GPS, but having both is great..Version: 14.8

Need More Way PointsHi Navionics Team. I have thoroughly relied on and love you app over the last 2+ years while living aboard a sailboat and actively cruising the US East coast. The only reason for my one deducted star is that I need more way points! Any time we have a voyage that takes us up or down the ICW rather than outside, I can’t look at the whole trip. I have to break it into portions of the trip. While this is a minor inconvenience it is one that only I have aboard this vessel because I’m the only one using Apple’s version of the Navionics App. Please, please, please, add more waypoints to the iOS app..Version: 16.3.1

Pretty good!This is the best stand-alone phone nav app I’ve used. It does basic chart plotting well, and has good, easy to use information. Also handy for COG, SOG and BTW. However, I have a few complaints: first there’s no option to switch compass modes from true to magnetic, so you can’t tell your driver “steer 210”. Second, making and following routes and waypoints is not at all intuitive. Half the time I end up putting the dividers on a mark and my location and using that instead of a waypoint. Which is dumb. One final thing: there’s no option to keep the app active, so my phone goes to sleep and takes a few seconds to turn back on again. This gets annoying when you have to do it over and over while navigating. So, this app is quite good at chart plotting but leaves a lot to be desired in terms of UI/UX. until I find something better I’ll be using this app..Version: 17.2.2

OffsetLove this app. I did the entire great-loop using my iPad as primary navigation with this app. One comment… when using “course up” or whatever orientation as my preference, there should be an option for the vessel to be offset 2/3 so that the charted area ahead of me dominates the display. I think the only option now is to be centered. But I just don’t care about seeing all the chart area behind me. 2/3 offset should be a display option. Thank you!.Version: 19.0.1

Navionics - Boating marine & lakesTo be honest, this is the best boating/chart/gps app you can find in the app store! As a person who has experienced difficult conditions in waters at bad weather, this very app was the key point for me to get out of danger zones. The app has great tracking ability and following. Creating a route is simple as you tap to record your movements and then the app remembers. Head for home? Well this app has got you guided through. I highly recommend this app..Version: 14.8

Totally impressedI’ve used Navionics for three years and It’s kept me off the rocks and given me complete assurance at night and in fog. I used it on iPhone and iPad (cel version). It’s totally intuitive and right. The merger w Garmin is likely a good thing and will give greater platform transferability..Version: 14.1

New App icon is rubbishAbsolutely Hate the new App icon! The App is Navionics I don’t care about the Garmin logo? Nonsense dumb corporate move.Version: 22.0

Works greatThis app is awesome and worth the price if you are a regular user. I wish the développer had options for a week or two for those of us who rent a boat/cottage one or two weeks a year! I can’t justify paying $79 to use it a hand full of times..Version: 21.3.1

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