Magic LED Light V2 Customer Service

Magic LED Light v2 Positive Reviews

Siri function neededI really love this app; it does pretty much every thing I need (and don’t need), however, it needs better accessibility. I feel like having to unlock, click on the app, click out of the light i’m in to get back to the homepage (happens if you keeps your apps running), then click off is a process. It should not have to be a process to turn on/off the lights in my house. Having a Siri function would make things a lot quicker and easier. Many mainstream companies like Samsung, Philips, and Google already offer this for just a little more. I’ll gladly change this to 5 stars, once I see this change (or something similar)..S_1600Version: 2.3.0

Great LED lightbulbs, app needs some workI really love the lightbulb product that is attached to this app. The problem is that the Apple Watch app has stopped working. Very frustrating. I would contact the developer directly but unfortunately I have not found a way to contact the developer. I'm hoping that you read these reviews. Once that issue is fixed I would be more than happy to give the product five stars..TRICKorDEVICEVersion: 2.2.6

Bluetooth controller connection improvementI like this controller, I think it is the best on the market. Function that I like most is the music control. Well, it’s not a color organ but still it has built in crossover that controls light rhythm but not color (would be nice to have simple color organ functionality). Problem that I have is not with controller but with application - I cannot connect it at the same to controller (or group) and Bluetooth receiver. I think this is a very simple modification to make. Hope MagicLight staff will find my message..Bars625Version: 2.3.0

App is awesome! One item to improve.I love the app. I have three separate Bluetooth controls for the various lights in my party bus. It works great. My one improvement I would recommend would be to allow it to change to landscape mode as I am using it on a mounted iPad mini. The screen does not rotate along with the mini. Is likely a simple fix but would be a huge improvement..Matt Logan IncVersion: 2.2.6

11.1.1Hello. There is a glitch compatibility with iOS 11.1.1. I get the add device failed message. (I already had this app on the same phone and it worked perfectly) I have restarted my bulb multiple times and it still does not work with the app. I also have the app on my iPad running 11.0.3 and the app run perfectly fine..NavyDoc77Version: 2.2.6

ProblemThe app if great or it was until today when the colors would not work when I tried to make the lights purple they would be blue and when I tried to make them red they would be green the only colors that I can make it are blur and green I’m not sure why but I would really appreciate it if someone could help me fix this problem.Jessica 6893527Version: 2.3.0

IPhone 7 +Does not work with the new iPhones. Please fix This app does absolutely nothing. When installed I click on the refresh icon on top right and nothing happens. The only buttons that work are "?" "Add and delete group". No Bluetooth ssid's appear. Even when my device is connected to the Bluetooth led remote through settings..Y0mandaVersion: 2.2.6

App fixedApp was messed up for a while making the light a very expensive regular bulb but they got things sorted now and it’s back to working just as before with iPhone 6s. The App itself leaves something to be desired but it functions and allows for multicolor /dimmers as promised. So all in all worth it i say..Leah2578543Version: 2.2.8

Needs WidgetI love this bulb because it’s so affordable and works perfect for bedroom lighting, streaming set up, etc. but opening the app every time is very clunky. It would be so nice to be able to turn it on and off from a widget on the lock screen :).JameserzzVersion: 2.2.6

Great app, iOS 14.0 has trouble connecting to 1/2 Bluetooth controllersGreat app all around no issues other than iPhone on iOS 14.0 has a issue connecting to 1 of 2 of Bluetooth controllers, iPhone on iOS 9+ has no issue connecting to both controllers.YaManCarterVersion: 2.3.0

Music function won’t workWould be a 5 Star review but when music is imported it won’t play, and the music won’t dance to it. It works through the mic function but the reactivity of the lights isn’t as good since the import music function is inoperable. Great app though!.Cal EbVersion: 2.2.7

Made my SMFX bulb useful againSo glad I found this app to replace the one that controls the bluetooth SMFX light bulb since that company’s app was delisted on the app store, the bulb must be a rebrand. Still love the bulb and this app works as good as the old one did..Mark ArsonVersion: 2.3.0

Loving it, great app!!!Great app, bought it specifically for the mic and music function and I’m loving it except for one thing, is there a way to make it where it uses only one color and/or a set of customized colors? Thanks..Aaron DellVersion: 2.2.7

Sunrise sunset.I agree with the other review about the light setting and rising to quickly. Also the light really gets jumpy when it gets close to turning off. Smooth it out please. I’d like to see a feature that allows choosing a temperature of light Eg. Sunset should be on the warm wave length such as starting at 3500k and slowly working down to 1800k before the turns off. Sunrise should start in the cool spectrum at around 3800k and work it’s way up to 4900k or 5000k. You have the best lamp out there at a reasonable price. Johnv.Johnv63Version: 2.2.9

Stopped workingThough the red light is illuminated on the red disk and it also shows power to the transformer brick the lights will no longer turn on with the switch or through the app. Help please.YtesbsnVersion: 2.2.9

Good but a thing I would like to have addedI should have a widget to it so I can swipe and turn it on and off and dim it from the widget rather than unlocking my phone and stuff.LlalalalallalalalaVersion: 2.2.6

Some work some don’tGot the app for my Lighting Trendz lights. Demon eyes work fine, but illuminated logo won’t connect. It’s visible to the app but refuses to connect..Nos4atwoVersion: 2.3.0

HelpTrying to connect to the lights but it’s not coming on my phone anymore I need help.KevinnbucksVersion: 2.3.0

Love it, wish there was a "candle light" modeI have some cheap LED bulbs that simulate candlelight flicker. How hard would it be to add that functionality in the future? That'd make this thing perfect!.RaykwonxVersion: 2.2.6

HelpHow can I add a new device ? I switched phones but I cannot make it work on my new phone..CG JesusVersion: 2.3.0

Awesome productThis is an awesome use of Bluetooth I love this app makes everything so easy to use!!.Bob BarbeauVersion: 2.2.6

Surprisingly good app, but needs some workThere needs to be a way to edit and delete existing scenes.EhpepperVersion: 2.2.6

Fix AppThe colors on the do not represent what the light is suppose to be. Green is blue yellow is purple etc.. The light installed in my Jeep is awesome. Please fix this so I can give your product and app 5 stars..StirboVersion: 2.3.0

Headlight Brand ?I have some headlights that is compatible with the headlights but can’t remember the brand of headlights. Any help ?.Bizzy siVersion: 2.3.0

Almost PerfectGreat app and I love the bulbs. It would be nice to be able to use 3D Touch to turn the lights on and off..The Steve UKVersion: 2.2.6

CompatibilityApp works decently well, I just wish it was compatible with google home..KyleStapleton22Version: 2.3.0

Great features and works wellThis app has worked consistently, after all my updates over the past years! Nice features and really amazing product! For the cheapest controllers out there, I’m impressed it has such a great support..StEeLz_iPhoneVersion: 2.3.0

Does its job wellCan be slow sometimes, if it could connect to Alexa I would easily give it 5 stars..Bizmuth83Version: 2.2.7

Very good, could be excellentThis app is very reliable and has some nice features. I would like to give it 5 stars. I lowered the rating one star because the App Support web page does not provide any way to contact app support! This needs to be fixed soon. Also, the timer function allows settings to be made for every day of the week, but there are not enough timers to customize for each day. Two more timers are needed so that each day can have a custom color ON and there is one extra timer to shut OFF. There is lots of room on the timer screen to add even more timers..Ricardo CanadaVersion: 2.2.6

Good AppVery good app and after only using for a few days it's pretty user friendly. One thing that could use some improvement though is the ability to set the timers to custom mode. If this was improved it would definitely get a 5 star rating..ZhazhatunaVersion: 2.2.6

Accessibility could be improvedWould be 5 star if it was part of the Notification Center widgets. Also adding the ability to switch between colour presets on the Apple Watch would be awesome.Ryan7331Version: 2.2.6

I've been using it for a couple yearsI do like the Magic Light but I think it could do with some improvements in terms of functions. I would really like improvements made to the timer, specifically instead of turning it just on and off, I'd like it if it could be set for a different light setting during certain hours. We have one in the bathroom that I would like to have at a lower light in the middle of the night for those late night trips to the washroom (without being blinded) and then to have the setting return to daylight options when the sun comes up..ConnorACHVersion: 2.2.5

Distance rangeDocumentation says 18 meters without obstacle. Reality is somewhere between 3 and 4 meters max. The bulb usually points to ceilling or floor. Therefore the antenna is not properly oriented for maximum reach..DmstststVersion: 2.2.5

Needs the widget part of the appIt takes way too long to open up and turn on the light. Accessibility would greatly improve if you could turn on or off the light in the widget section. Otherwise, this app/interface is probably better than Philips Hue..VividEradicatorVersion: 2.2.5

Sensitivity doesn't work on mic settingI've redone loaded the app a few times and the sensitivity bar will pop up and then disappear.CumminsCrazy9Version: 2.2.5

This app is incredible and a must have for LED lightingAfter the fixed bug in the last update, this app is once again beyond amazing. It has a very easy to use interface with amazing and innovative functions to make the most out of your LED lights! I would highly recommend! (Also, use this app for LED CONCEPTS Halo kits).Bluedeer12345Version: 2.2.1

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 2.3.0

Magic LED Light v2 Negative Reviews

Update appI have deleted and re downloaded this app multiple times now, and the unit is still not connecting to my wifi. When I first got the unit, I didn’t have an issue. Thought maybe it was my update on my phone that caused the issue. Just did another update on my phone, and still am not able to access anything on the app. Is there another app that can be downloaded to access the lights?.CwhizzleVersion: 2.3.0

Garbage Chinese productTypical Chinese junk product, attempted to connect their Bluetooth about 40 times following the exact directions and it just won’t work for the light up emblem I purchased. “Switch power off, the connect within one minute” I see I’m not the only one that’s had this issue. Probably why the app has never ending bad reviews. Trash company.Anotherrr Unhappy CustomerVersion: 2.3.0

I’m starting to get aggravated with this.There should be other ways to force the module to sync to the phone. Because after 30 times of it telling me to turn the power off refresh and try again I’m starting to get annoyed. I’ve been doing this for multiple days now. It’s weird because the Cummins logo works but the halos don’t..OCole626Version: 2.3.0

App connecting to Bluetooth ProblemWhile the phone connected the app doesn’t connect sends me a “please turn off power first, then add new device within one minute after turn on power “ The New Bluetooth device must add to the phone within a minute after switch on the power But the phone is connected please fix it.MrGREENB0Y82Version: 2.3.0

Wack!Does not allow you to play music through your own speaker to allow the lights to do its job. As soon as I switch to disco mode, it switches to my phone (very low volume vs my speaker). This is a big problem and embarrassment. They need to make a selection/option to where you can chose if the music should be played from the phone or a speaker of your choosing. Wack app..ChhrgnkVersion: 2.2.9

Needs updateI been using this app for years and nothing has changed. You guys really need to change it up give us more patterns. Or to where we can build our own. Change the look and the layout. Just boring..Chuckoma17Version: 2.3.0

Doesn’t work with iPhone XS MaxI had been using this with a few different iPhones (6, 7, 7 plus). Recently I upgraded to an iPhone XS Max and it wont connect to the any of my bulbs. It just gives an error and says to try again later. Please fix this issue..Drsteele91Version: 2.2.9

Doesn’t workVery frustrating app doesn’t work on my iPhone 11, it’s connected Bluetooth but won’t let me add new device says Power off then back on within a minute to add new device, tried it a millions times and doesn’t work..Nite-HawkVersion: 2.3.0

Connection issuesI feel like the app WOULD be awesome but I wouldn’t know I can never connect always says failed or try again later takes way to many times to actually get anywhere.19D LucoVersion: 2.3.0

BluetoothShows connected to Bluetooth but it won’t show nothing on the app to connect it ... was working fine but then had that problem, needs to be fixed ..I’m using this on my iPhone 11.Oszy18Version: 2.3.0

It doesn’t Connect to a phone or an iPad it does not show the device and it doesn’t let us reloadIt will not work and it does not connect to my iPad or phone I’ve tried it many times and it doesn’t even press the reload button..You're the best person everVersion: 2.3.0

Light is excellent, but app is ughThe light actually worked for a little bit with the app, but after disconnecting, reconnecting, turning Bluetooth on and off, uninstalling the app and reinstalling it, this piece of garbage still doesn’t work..DOforlifeVersion: 2.3.0

Not workingMagic light app for some reason is not working can’t connect my led lights it keep saying…. please turn off the power first then add new device within one minute after turn on.Kingz factory entVersion: 2.3.0

CrapThis app looks like it was made in 2012, and it blocks you from playing music. I’ve spent all day trying to go down the rabbit hole of iTunes plus for the DRM. I understand that it has restrictions but I can play it off of my Alexa with no problems using Apple Music..Stasia(:Version: 2.3.0

Will not connectBluetooths are on and lights are on but nothing in the app shows up, no device to connect to. Ive even tried 2 controllers still nothing. Extremely frustrating!!!.ZanirdVersion: 2.3.0

Don’t Update, App doesn’t work with 11.2.5App worked perfectly fine before newest update. However, now it will not pair with my lights. I have reset and tried to troubleshoot everything and they still will not pair. Please update this app..Locologo94Version: 2.2.7

Go back to old oneNew one booted me off and now won’t load or reload anything I was connected to and the refresh button doesn’t even work anymore.Lilmack386Version: 2.3.0

Can’t use ItAll the updates say it works now with iPhones and it’s not working with mine. Just a blank white screen when the app is opened. Have tried restarting and uninstalling and reinstalling and nothing..Suess12345Version: 2.3.0

Why did I buy these?I spent 260 for these lights including shopping and now they don’t work and won’t connect at all. Completely useless now..Searching For SeventhVersion: 2.3.0

CrapApp is worthless using iphone max and all that shows up is power button no way to control brightness or color which maces the strip I have worthless. Thanks for nothing.Buckeyes2734Version: 2.2.9

Great app! Still buggy for iPhone XNot optimized for IPhone X and unable to see Bluetooth connections. Now have to carry around my old phone just to make my rgbs work :( please update for iPhone X.BIGRED CUMMINSVersion: 2.2.7

App stopped workingAll information and controls have disappeared from the app, replaced by a blank screen. Now I have a bulb that can’t be adjusted. Disappointed! 😡.Miso444Version: 2.2.6

UPDATE RUINS APP ANY WAY TO MAKE IT STOP????The new update has ruined the ability for the app to connect to my rock lights. I can't find a way to contact any support at all. I don't want to have to disconnect my lights but it's draining my truck battery.Kb41joulesVersion: 2.2.6

Super problematic, developer is unresponsiveI’ve had issues w these lights since purchase and have never been able to get help from the developer..WorldwidecitizenVersion: 2.2.7

TrashWorked for a bit but now is blank when I open the app, have no way to use my lights...HsownxiqonlVersion: 2.3.0

Wish I didn’t spend a $100 on these lightsPlease update with more effects and add Spotify as a music application.101001010101010101Version: 2.3.0

L’application ne détecte pas mes rock lights rgb?Pourquoi?.Flog 18Version: 2.3.0

ConnectionI got it as a gift and so happy I didn't pay it myself. It's not even working. Impossible to connect to no Bluetooth device... fraud!.JahayshebdncpcowiwuwueueueueVersion: 2.3.0

Careful!!! There are different versions of lights that do t work woth each otherI bought two sets of lights from the same store… One was from 2017 and one was for 2018 and I could not group them together in the app. Be careful when buying these lights..JdgeiguebcienbshrobfVersion: 2.3.0

Nightmare productAn absolute waste of money and time. Had a hell of a time getting them to work initially and the lights appeared to have burnt themselves out after only 3 weeks of use. Terrible product.Jake2712Version: 2.3.0

App is garbageI literally went through the struggle of installing this today, just for the app to have the connectivity of a potato. Can barely connect to lights, can barely change any colours, app crashes. It’s honestly brutal. If it wasn’t such a task I’d dismantle my lights again to change brands..TyyyylleerrrVersion: 2.3.0

Poor connectionThe connection is really bad and lags a lot. It would be great if it didn’t bump my device off Avery few minutes..DeckyhVersion: 2.3.0

App sucksWe ended up using Alexa to control the light instead. Took forever for app to find the lights and then we needed to setup an account .... to connect to our light????? Brutal I wouldn’t bother with these.Triple t'sVersion: 2.3.0

Payoneer 💰Payoneer is an online payment platform that lets you transfer money from any corner of the world! A best and must have payment service for every blogger, traveler, freelancer, affiliate marketer, consultant, virtual assistant, business person, online sellers, and receivers. Earn $25 for free by joining Payoneer. Sign Up Now!AdvertorialVersion: 2.3.0