US Department Of Veterans Affairs (VA)MOVE! Coach Customer Service
MOVE! Coach Mobile is a weight loss app for Veterans, service members, their families, and others who want to lose weight. This 16-week program guides users to successful weight loss or weight management through education, and use of tools, in an easy and convenient way. Users can monitor, track, and receive feedback regarding their progress with weight, diet, and exercise goals.
Some Key Features:
Self-Management Modules – Educate users on a variety of weight-management success strategies using videos, worksheets, games, and other tools. Modules are made available weekly based on your progression through the 16-week program.
Tracker – Assists users to track weight daily, set weight loss and SMART goals, and see progress reports and summaries
Tools – Provides users with calculation tools and tools to manage stress
Support – Helps users identify supports and resources for successful weight loss
This app can be used by itself, but additional benefit may be achieved if used in combination with treatment with your healthcare provider and by tracking health & fitness activity with third-party HealthKit compatible apps. If you’re just starting out, MOVE! Coach can access your existing HealthKit height and weight data, and synchronize your progress recording weight entries with Apple’s Health app.
MOVE! Coach Mobile was created by the National Center for Health Promotion and Disease Prevention (NCP), under VHA’s Office of Patient Care Services.
MOVE! Coach App Comments & Reviews
MOVE! Coach Positive Reviews
Very little to complain about, if a user has an above baseline IQJust like every other federal government app this one is overbuilt and modified over a foundation of basic missions. I find this app to be very helpful in losing weight, increasing stamina, balance, and maintaining a healthy lifestyle. But! I’ve had to be flexible and adapt my info inputs to the basic app framework. Once I adapted and adjusted my input on the fly, the app exactly what I wanted it to be. At this point I confess that I worked as a Chef for 35 years so the dietary section of this app holds no mystery for me. I was very health conscious in my youth, keeping fit with stretching, and weight training programs that I still adhere to. I played a LOT of beer league softball and still bike my way back and forth to appointments. The physical work and calorie burn rates are no mystery to me either. Using the rest of this app successfully requires a little ingenuity and a LOT of common sense. I have completed the majority of the MOVE! Sections and have restarted them twice now. Doing so authorizes my use of VA physical therapy exercise facilities to maintain and improve my physical well being. I turned 70 this year and using this app may help me make 80+ a healthy possiblity. So quit complaining, stop seeing everything in black and white, use your intellect with cleverness, and mold this app to fit your needs and you’ll be pleasantly surprised by how helpful and easy it is to use..Version: 1.7.8
Possibly the best free weight loss appOver the last year I have lost 30 lbs and I owe that to this app. I have struggled with my weight for more than a decade, never being able to drop weight, but when I started using this app to track calories and my weight I started seeing progress. The app definitely has its flaws and plenty of room for improvement, but it ended up being the little bit extra I needed to get me shedding weight. Problems/areas of improvement: - Search function for meal tracker is not very good. It takes a bit of time to figure out the regional name for some foods and there are also many foods not included. I started finding something close in description, with higher calories, and putting that in the diet log. A QR scanner would be a nice improvement to remedy this. - Activity tracker was not very useful for me. I ended up using the iPhone app instead. This may be because I was already familiar with that app..Version: 1.0.20
Not bad, but......This is a good app, but there is room for improvement. First, there is no way to change the date of what you are trying to enter. When i was entering my meals from yesterday it put them on today because it was after midnight when i finished inputting the data. Second, the exercise calorie count is very generic. I have a treadmill that does incline up to 11 degrees and that drastically changes the calories burned during the workout. There is also no way to set how fast you were going. In 30 minutes of walking at 5.5 km/h on a 7 degree incline i burned 196 calories with a distance of 2.74km. This app only gave me credit for around 130 calories. And third when choosing what our meals are it would be helpful if we could select what items were used. For instance my meal last night was spaghetti macaroni with lean ground pork. I also sprinkled some parmesan cheese on it. But there is no way that i see to edit the entry. I’ll give this app a 3 star for now. If you upgrade the app and make it better I”ll revisit my review..Version: 1.0.21
Move! Coach AppI lost 41 lbs. with the app. It works! My only suggestion is that the Diet Diary allow one to enter calories for things eaten the day before. Every time you wait till after midnight to enter a late dinner, it will not allow an entry for it..Version: 1.0.21
It’s usable but not great for younger peopleI’m an AD service member testing out government made health apps for my own health journey. The biggest plus I see with this one is that the app allows you to add your own customized foods info like macros and nutritional values. Most other apps have that behind the premium features. The bad things I’ve seen; half of screen is permanently taken up by crisis support. It makes the interface annoying because when I search for something the crisis banner takes up 1/8 of the screen the search bar takes up another 1/8 and the keyboard takes up 1/3 at the bottom. I’m scrolling at one line at a time while other apps allow ten items to be in the search area at once. The servings are pretty strict, I would like more conversation to make it easier for me to give a better estimate when count calories. Also a barcode scanner would be helpful..Version: 1.7.15
Needs workThe app does not allow for entering exactly what I ate. Ex: I had an Arby’s Grand Turkey sandwich, it has bacon but I cannot add it. In addition, the calories allotted were either higher or lesser than what I ate. Having the list available is helpful but I need to be able to customize my diet entry. Like another user that stated they needed the ability to edit the dates of dietary entries. I too made the mistake of completing my entries after midnight and was unable to change it. We need the capability to enter data at our convenience and to customize those entries..Version: 1.0.21
UpdateI like using the tracking program on Move Coach, but it needs to be updated, as there is a lot of guessing about type foods, how to break a casserole down. Also what would be a BIG help would include a scanner to scan foods when grocery shopping..Version: 1.7.16
Program worksI set a goal to lose 20 lbs and ended up losing 25. Feel much better after this program blood sugar is u see better control and feel good getting out and moving..Version: 1.7.9
HelpMy weight data reset after 6 months. Is there a way to retrieve all of my information? I liked monitoring and sharing my graph progress. Now it starts over at my more current weight..Version: 1.7.6
Cannot go back to add foodsThere are a couple of foods that I had to figure out how to custom add as well as a couple that I forgot to add from the previous day. The app would not let me change the date to add from a previous date. This is irritating as I am trying to keep an accurate record of calories and progress. Please fix this..Version: 1.1.0
Outstanding App has helped me with my weight lossI have found this app extremely helpful and user friendly! I have used it over the past 1 1/2 with my weight loss journey towards my Gastric Sleeve surgery. Thank you VA for creating such a great tool for us Veterans!.Version: 1.0.18
Custom entryThe program is good and it does help track the calories and activity. However, when trying to add a custom item when it gets to the screen that asks if I want to enter additional information I can’t see anything because the screen to enter numbers is in the way and no way to hide it..Version: 1.0.17
Great ProgramMove has helped me stay motivated during the past 4 months. I’ve had some setbacks, but move helped me power through them..Version: 1.7.9
MoveFine program for Tracking food.Version: 1.7.16
App not working properlyI don’t know how to report issues with the app. I called the number in the help section and they are putting in a ticket. I have an iPhone XR. When I click on Self Assessment Guide Week 2, #2-How to read food labels, the app just closes. The rest of the section works..Version: 1.0.21
CrashMove Coach is crashing at ‘Week Two...Chapter Two.’.Version: 1.1.0
Too many issuesDifficult to enter some foods. Entered my breakfast at 190 calories but the graph showed my breakfast at 1400 calories. Adding activities won’t let you enter smaller increments of time. Difficulty editing recipes..Version: 1.7.14
What’s with the update issues?I have been using this program for months but today both diet and activity is gone from the app, what happened? This is really screwing up my progress please help with this..Version: 1.2.1
Good and badGreat free tool to keep me accountable each day and lose weight. But the app in iPhone is very difficult to use, as everything is squished on the screen..Version: 1.7.10
Very helpfulLots of options and easy to navigate..Version: 1.0.21
Need Tablet VersionA tablet version would be most helpful. TY.Version: 1.7.14
Healthier EatingWith the aid of the MOVE! Coach app I have made excellent improvement with increased physical activity and healthier eating..Version: 1.7.14
Can Be GreatI have been using “my fitness pal” app. It is a good app but the MOVE app has really good tool to add food. It has all you need. If this app could link to ‘my fitness pal” it would be great.....Version: 1.0.20
OutdatedApp was may be don’t for very old iPhones need update and easy way to go back.Version: 1.7.10
Functions well, butThis is a good, basic health app. However, it could be so much better with integration with My Healthy Vet AND the IOS Health app..Version: 1.0.21
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