Microsoft Selfie Customer Service

This is by far the best photo enhancement app I have ever used. It is so much better than anything else I have ever seen in automatically and intelligently making your photos BETTER not just different that there really is nothing else out there that even comes close. When I see the lower reviews I realized that sometimes the reviews are just worthless. This isn’t a goofy Snapchat filter. It’s a serious digital portrait enhancement. Nothing else comes close. The only thing I have found to criticize is that the AI algorithm has trouble with tilted faces or faces turned too far in any one direction. Maybe some of the reviews are from people who didn’t know that? Because then the program just doesn’t do anything except affect the tint a little bit. Pick a picture where you are looking more directly at the camera and you will see the magic. Takes 10-20 years off perfectly and instantly.

I saw this app when I was browsing through the Microsoft apps and I thought that I would download it and offer my thoughts after using it for a little while. I must admit that I am pleasantly surprised with how easy, successful and interesting this app has proven to be. I think this is one of those must-have apps for anyone that frequently takes pictures of themselves or with other people. The simple, subtle and noticeable difference that the Microsoft selfie app offers in comparison to a normal selfie generated from the iOS default camera is astonishing. I would recommend this app to everyone. Well done, Microsoft.

So far it works as advertised on my iPhone 8 Plus and I haven’t had any issues except one. I had iTunes running in the background and this app turned the volume all the way down. After closing the selfie app the volume stayed all the way down. I couldn’t figure it out and even restarted my phone. My music wasn’t playing and then I noticed the volume was minimized. I tested it and opened Selfie again and it did the same. It’s normal to attenuate or stop audio playback when camera apps are opened, but this is something that should be fixed

Microsoft Selfie is an impressive app that’s simple, effective, and surprisingly free. With just a photo, it can smooth out your skin, make you look younger, and create a natural-looking result. I’m genuinely surprised it only has a three-star rating—it deserves five! It’s a hidden gem that more people should be using. The fact that it’s free makes it even better. For anyone looking for an easy way to enhance their photos without paying, Microsoft Selfie is a great choice.

Upon seeing the 3 star review I was somewhat skeptical that it was going to be anything worth getting. However it IS Microsoft and they know what they're doing. Normally I think I look horrible in photos, especially selfies. But when I used the apps features and compared it to the original I actually squealed because it was actually REALLY GOOD. That's kinda weird cause I'm a guy but still it's a good app

I thought this still didn’t work (file selection from camera roll or other places), but figured out it was something disabled in restrictions in settings- photos couldn’t be accessed by other apps under privacy. I love 💕 what the editor is capable of! Looked as if I had an eye job & laser facial. Wish it would extend to the neck area? Thanks!!

I appreciate that Microsoft is really trying to develop a lot of apps for iOS. They have really upped their game with apps for Office 365, but they also have simple apps like this. I appreciate that this is a very simple selfie app. No bells and whistles. It just takes selfies and then tries to smooth out any minor skin issues. (If you need a full-functioned photo editor, go with something like Google's Snapseed. This is not it.) Keep up the good work, Microsoft!

I love this app and use it to quickly edit my photos; however, the app seems to be struggling with the new iPhone update. It tells me I need to give access to my photo library, but under settings that option isn’t even available for their app. Not to mention, I’m able to open my photo library in the app, it just won’t let me select a picture.

This is by far the best selfie app I’ve used. It just works. I don’t have to do a bunch of different things to make the photo look great. It just does! Live the ease of use and how my photos look. Only app I use anymore.

This is my go-to app for editing pics but like many of the other reviewers, I cannot edit existing pictures w. giving the app permission, but that is nowhere to be found.

Needs to support new version for the IPhone. Needs settings for photo privileges for the App. Right now you have to point and shoot with the app. It was working awesome until now.

How about you guys make the ability to take full pictures ?? Why the square frame of the camera ? Also, how about a night mode ?

I can’t access it due to the recent update just like the other reviewers and I’m terribly upset please fix this issue otherwise your app is 5 stars in my book !!!!

Best app for photo finishing I’ve yet to find. Simple and straightforward. Works as well today as it did when I first found it years ago.

Make any picture look great with this simple app! And those pictures you took in the past that didn't turn out right- this app fixes those! So happy with this app! Thanks MICROSOFT!

5 stars because I love this app for editing existing pictures, but it hasn’t worked since I upgraded to ios11, please fix!

I gotta say this is one of the best experiences I’ve had with an app which I recommend to everyone! Easy, professional and efficient! Good job Microsoft👍🏻

Hello. Why is not ios11 able to add photos from my gallery? Only photos taken with the program can be edited.

This Microsoft application is easy to use and Is User friendly. I have enhanced many of my favorite photos using the Microsoft app

Since upgrading to the 8 plus. I’m having a difficult time selecting pictures to change the filter. Can someone please help.

Update: Seems to be working fine now! Glitches out every time. Used to be a great app. Sadly it doesn’t work anymore.

It stopped working in iOS 11. It says: “Please give the permission to access your photo library in your "Settings > Microsoft Selfíe > Photos"!”

J’utilisais beaucoup mais depuis un bon moment ont ne peux avoir accès aux photos de l’album. Désolant car maintenant je l’utilise beaucoup moins jusqu’à le bug soi régler. Merci

I like this app.

All right so before switching to over to an iPod touch it was a hammy down device because my galaxy note 10+ what is unfortunately lost and with my job I was a social media manager and I did a lot of picture and video editing and the iPhone SE special edition had no storage space so I got the iPod Touch as a gift advice even though it’s old was able to support the Microsoft selfie app and I shared photos to my friends let them know this came from the iPod touch camera and they were amazed at the quality of photos that came out so I highly recommend this camera app and asking Microsoft if they’re ever going to do an update to the camera since been a while or is it just because I haven’t told her iPod touch that’s only on iOS 12

I’m in love with this app and I use it all the time. No better filters!!!

Lastest iOS update won’t allow this to accès photos. Too bad. Is a good program.

Use this app often. Works great. Easy to use. Always makes me look good!

Love this app. So easy for a quick fix but please hurry and fix the accessibility issue with photos!

I like this app a lot - and I have a beard. For once I actually like my photos

Highly recommend this app. You'll never use your Apple camera again for selfies. Brilliantly simple.

It makes me prettier than a kardashian.

This is helpful to me with iPhone SE selfie camera.

Definitely makes me look #flawless in all my pics

It makes selfies look much better automagically

Efficient, easy and free! Love it!

Great app for taking selfies.

This app is a winner. Softens pics when needed to make you look better. Good filter changes.

It's a very good app. I enjoy taking selfies with it. Worth having!

👌🏻 love the app!

The application is fantastic but the previous image icon was better

Amazing product, amazing results, amazing UX - I have no idea why Microsoft of all companies made this. But it is fantastic.

Does what it says! Please bring back the original icon.

Worth trying

I really liked the little girl with the rosy checks it looks so good this new icon isn't very appealing. When I downloaded the app the icon made me please bring it back.

Cool app. Really like the auto image correction feature. Lightweight and easy to use.

This app does a really great job.Is simple and effective, make every picture super cool .The skin filter is wonderfull. Thanks Microsoft.Im sure this app will be soon a top one. Great updates the app look even better now 😛. Keep it simple and lease don't flip photos leave it the way it is lol

Best app! It's magic!

Just take a selfie and the app will do the rest for you.

Simple and does the job perfectly.

J'adore cette application. Elle fonctionne très bien.

Absolutely amazing. One of the best selfie app I've tried.

Great tool for picture editing

I love it, it really does bring out the true meaning of selfie!

I used to love this app. But since the iOS11 update, can’t give the app access to photos anymore. It says to enable access in Settings, but no such settings exist in new iOS update. I’m very disappointed. I realize this is probably Apple’s fault, and I’ve contacted them about it already (to no avail). But I wish Microsoft app developers would put a little pressure on Apple as well, or at least configure a way around this problem.

There is a bug in this version (2.2.0) that will not let you select a picture. It tells you to go authorize access to photos in settings/Microsoft selphie, but that is not an available option. Also I am not sure if this problem is a new problem, but I have taken photos in the app and selected to use the photo, but it did not save the photo. If this is how the app is designed, then I would recommend allowing you to take multiple pictures in the app and keeping them and allowing you to go back later to choose the edit options.

I use this app for years and love it. Lately, it no longer work or the photos on the photo app in that ask to select the photo, open the photos album, can select the photo but doesn’t return the photo ti the app for processing. Please fix it is a good app. The camera icon on the app works fine. Please advise how to go around this issue. Thanks

Before updating to iOS 11 Microsoft Selfie was my favorite photo editing app. I NEVER take a photo in the app, only use it to edit apps from my camera roll, but after updating to iOS 11 I can no longer access photos from my camera roll. It gives a pop-up “Go to Settings > Microsoft Selfie > Photos” to give app permission to access photos except there’s no photo option there! Only camera. So please Microsoft correct this issue so my review can go from two to five stars.

This is a good app but should be consistently updated to keep in track with other apps in the iOS ecosystem with latest filters and effects. This also needs to be updates to use the iPhone X aspect ratio and usage of the full screen.

I used to love this app but since updating my iPhone to iOS 11 I am no longer able to edit photos stored in my phone’s gallery. As others have said, this option is not even available to enable in settings, though the app prompts you to do so. Very disappointing and frustrating. Please fix this problem so I can give this app 5 stars!

This used to be my favorite app for quick edits. Now I cannot open an existing photo in the app, there’s no option to give it permission in settings. Okay, fine, I snapped a few pics using the app and did the edits there. Saves to camera roll fine. BUT when I try to edit this pictures later in the photos app (specifically crop them), the photos app crashes! This only happens in photos taken with Microsoft Selfie.

For some reason the app no longer works properly on my iphone8 . Unless I take the picture from this app it won’t let me pick the photos on my album. It prompts me to go to my settings and give it permission... would love to if it was a feature on this app. *major side eye* IF there is a fix for this- would be interested in troubleshooting.

This has to be a joke. It doesn't even recognize it's taking a selfie in the dark. No screen flash or anything. Very primative. Why would someone with an iPhone use such horrible software? I only downloaded it out if curiosity and suspect that's why anyone else would. It's definitely not anything special. The photography settings and AI software in the iPhone camera app are much better!

Doesn’t have permission to access your photos on iOS 11. You can take photos in it and then edit it, but if you want to edit existing photos... kinda useless. It’s an easy fix... so...just waiting for Microsoft to fix what was previously a great app.

Since the update to iOS11 this app can no longer successfully process the permissions to access photos from the camera roll. Like most people, I only edit photos with this app, I rarely take photos with it. Until this bug is fixed this app is unfortunately useless to me. Please fix, this was one of my favorite apps!

I really liked the features the app offered, but now, after years of use, it suddenly tells me I need to give the app access to my photos when that is literally not an option in my settings. I’m not sure if this is because of Apple’s update or what, but I’m frustrated.

Update: Love this app but .. when I try to add a pic it says to go to settings and allow to access photos. But then in iPhone settings for this app there’s no option for that. Only to access camera. All of this was after the update. Please fix!!

Following upgrade to iOS 11, the app no longer has the necessary read/write access required to access photos from the camera roll. App functions only as a camera alternative at present. Still waiting for an update to address the issue.

Hello, the app is great except after editing a photo , and tap “go back” , there home menu instead photo library, and need to scroll to the set of photos where you take the photo. It’s so annoying

Is there a reason why the pics taken in selfie mode stay reversed instead of correcting themselves like every other camera app? It become most obvious when wearing clothes with names or brand logo that appear backwards in this app.

I loved this app until the new iOS11 was installed. It works when taking pics, but doesn’t when you “Select Photo”. When you select photo, you get a window stating that I have to give permission to access to my photo library in my settings. “Settings >Microsoft Selfie> Photos”. This setting doesn’t exist in iOS11!! Microsoft has to update this app in order to work.

I loved this app until recently. It currently won’t allow me to access my photos through the app; the option isn’t there in my Settings on iPhone.

I’m an completely dumbfounded as to why it is taking so long to fix this glitch after so many reports. The edit doesn’t always work or happen when you take a pic with the app and now we can’t edit pic in our library because there is no way to give permissions ... I see ratings tanking and no response from the company

With the new update, it doesn’t allow you to select a photo anymore! And it’s too slow to use if you want to take a photo with the app... please fix it! This used to be my go-to app and now I am about to delete it! Please update soon!!!

Love this app but with the new OS update you can’t edit photos from the camera roll. Under settings, there’s no option to give it permission to access pictures, only to save them.

I loved this app. However, since getting the updated iOS, it keeps asking me to give the app permission to access my photos in setting. But when I go to settings for the app, that isn’t an option. I hope it’s fixed soon because I miss my fav app!

Have not been able to use it with camera roll pictures, error comes on to give permission to microsoft selfie in general/microsoft selfie/camera roll, even after giving permission is not allowing to browse camera roll pics, so I guess is goodbye to Mictosoft selfie,all good things always come to an end.

There is a problem with these app on IOS 11 tells me I have to go to settings and photos to access the photo gallery, but when I go to settings there is no such option! You need to put the option to access the gallery from the app! Since I can not access the gallery from Microsoft selfie

I used to LOVE this app for its ability to improve pictures, but since the iOS 11.0.3 update, it will not access my photos. It tells me I have to go into settings, Microsoft Selfie, photos to grant permission for access, but there is no “photos” in the permission area. Please update and fix because this app is worthless to me as is.

Loved this app!! Then IOS made an update in September and completely stopped worked - can’t upload pictures as there is an error message and no way to fix in settings. Apparently the developers have given up on this app and have no reason to make an update.

Worked beautifully before iOS 11. Now I keep getting a window to go to Settings➡️Microsoft Selfie➡️Photos to allow access. Unable to do that. Please fix. Have had this app for 2+years and love it!

I downloaded it because a friend likes it but it never worked on my phone. Just says please allow access to your camera roll by going to settings however there is nothing in the settings to turn on... Waste of time

Won’t work anymore. Not at all.

Apparently after the iOS 11 upgrade, I notice that it does not work anymore. It prompts user for settings change to allow access to photo library but I don’t think the suggestion is correct.

Keep getting the “Attention - Please give permission to access your photos” error and the settings doesn’t have an option for you to give permission to access photos!! So frustrating, I always use this app. 😤😤😤

On iPhone 4s (iOS 9.3.5) app crashes every time try to save pic. Have tested every version of the app from ver 1 to the very latest 2.xx (Mar 2018). Same issue on all. (App wouldn't even open without crash at first, even after reboot phone. Had to delete/reinstall to get it to open.) Once open, looks as though app does a nice job on the photos (from appearance of the thumbnails in the app at least). Unfortunately no way to tell for sure as with the instant crash when select save, can't see the edited photo as it never gets saved to photos.

This used to be the best app for selfies but the new update took away the feature to make my skin appear smoother and nicer and now just had filters. Very disappointing

Decent app, does what it says. It might have been worth keeping but if you're like me and have a beard, your face will end up looking weird.

I downloaded it... I opened it... I chose a picture... and it crashed.

Has anyone noticed that this is Apple's store and Microsoft is one of Apple's competitors? A there a truce? Anyways, the icon looks like a TocaBoca app for kids and the photo editor is not as great as they show. And everytime I chose something in the Photo Editing Screen, it crashes.

Some filters and basic smoothing on the face. That's it. Nothing revolutionary here. Every other editing app like snapseed or vsco does this better and does more. And what's with that icon? Do only 10 year old girls take selfies or something? No guy is going to want that icon on their phone.

If you want a blurry face, download this app, then you can add a filter. Amazing....

Not really what it says. All there is are filters. Nothing special

Looks incredibly fake.

Looks to be something good, but that icon - do I look 7? Not even with full app manipulation.

Bunch of filters only. It does nothing else. I can not flip my pic. So right side is on left and vice versa. A basic drawback of in-app selfies. No tools other than filters. Don't use it.