Samsung Galaxy Watch (Gear S) Customer ServiceSamsung Electronics Co., Ltd.

Samsung Galaxy Watch (Gear S) Customer Service

  1. Samsung Galaxy Watch (Gear S) Customer Service
  2. Samsung Galaxy Watch (Gear S) App Comments & Reviews (2024)
  3. Samsung Galaxy Watch (Gear S) iPhone Images

* Galaxy Watch is not compatible with iPad and iPod touch

The Galaxy Watch application connects Gear S2, Gear S3, Gear Sport, Galaxy Watch, Galaxy Watch Active, Galaxy Watch Active2 and Galaxy Watch3 to your mobile device. It also manages and monitors Gear S2 / Gear S3 / Gear Sport / Galaxy Watch / Galaxy Watch Active / Galaxy Watch Active2 / Galaxy Watch3 features and applications installed through Galaxy App Store. Use the Galaxy Watch application to set up and manage the following

Features:
- Connect to and disconnect from a mobile device
- Application download and settings
- Find my Watch
Install the Galaxy Watch application on your mobile device, then pair your Gear S2, Gear S3, Gear Sport, Galaxy Watch, Galaxy Watch Active, Galaxy Watch Active2 or Galaxy Watch3 with a Bluetooth connection and enjoy all of its features.

* Compatibility
- Galaxy Watch is not compatible with iPad and iPod touch

* Settings and features provided by the Galaxy Watch application are only available when Gear S2, Gear S3, Gear Sport and Galaxy Watch is connected to your mobile device. Features will not work properly without a proper connection between Gear S2 / Gear S3 / Gear Sport / Galaxy Watch / Galaxy Watch Active / Galaxy Watch Active2 / Galaxy Watch3 and your mobile device.
* This application is only for Gear S2, Gear S3, Gear Sport, Galaxy Watch Galaxy Watch Active, Galaxy Watch Active2 and Galaxy Watch3.
* Continued use of GPS running in the background can dramatically decrease battery life.
* If you have any questions, please contact to the web page below.
(http://www.samsung.com/support/)

※ User Agreement
Following User Agreements are required for the app service.
Even if you don't agree the agreements you can use basic service but can't use disagree services.

[Required User Agreements]
- Bluetooth: Required for communication with Watch
- Background Refresh/fetch: Required for communication with Watch while in background

[Optional User Agreements]
- Photos: For sending image feature required access permission to access the Phone photos
- Camera
ㆍRequired for QR Code scan to activate gear side eSIM
ㆍDuring the eSIM activation in Galaxy Watch Setup.
ㆍDuring update profile picture for Samsung health
- Contacts: Required to access phone contacts to add buddy and sync with gear contacts
- Location: Required to Determine your location from gear for weather information
- Calendar: Permission required to Sync Watch Calendar
- Notification: Required for accessing Notification Center with useful information
- Cellular Data: Required to access service when you couldn't access Wi-Fi network"

Samsung Galaxy Watch (Gear S) App Comments & Reviews

Samsung Galaxy Watch (Gear S) Positive Reviews

Battery Doesn’t Last Half as LongI received my Gear S3 Frontier the Christmas holiday of 2018. I’ve loved and enjoyed it first moment I received it. Personally I would’ve gone with what was most popular at that time if I’d purchased myself (fitbit/Apple Watch etc). But it was a gift from my spouse who is one who searches and reads reviews and ratings before making a section on any purchase. About 3 weeks ago I began trying to complete the newest update. After so many unsuccessful attempts of updating I gave up and finally a couple days ago was able to complete the update successfully. I can see the difference in the look of the icons and colors on the screen. I’m not tech savvy therefore I don’t know what this new update, now with Bixby, means. Sounds like something I could really care less about. I pretty much only use it for its step count & health app and making calls here and there. Seeing as though I have an iPhone I can’t respond to messages but I can receive my texts and iMessages on my watch. I have noticed my battery life doesn’t last nearly as long. Even on the off days of working out, my battery life is at about 50% around noon and I still have a full day ahead almost. Seeing as though I charge it until it’s completely charged and only use my watch the most when I’m active my battery life should last longer it seems. Please help me figure out why my battery life is so much less since I’ve updated. Thank you!.Version: 1.9.20061602

Works With iPhone 6s PlusI read a lot of reviews about compatibility with iPhone before getting my Galaxy Watch (standalone version from T-Mobile). Everything I found said I would lose a lot of functionality because iOS did not play well with Samsung products. I’m happy to report that I can make and receive calls and texts without issue, even if I turn my iPhone off and leave it at home (reviews all said I would not be able to reply to texts from my watch). Almost everything seems to work without issue with the major exception of Samsung Pay. I’ve paired my watch with a Samsung phone, and I must admit this is a function I will really miss as I don’t like carrying a phone and wallet when I work out. Apple Pay won’t work on the watch either, for obvious reasons. One other thing that is not working on my watch (which worked when paired to a Samsung phone) is the voice to text feature. I think it worked when I first linked the iPhone, but it’s stopped working. This is a feature I hope can be fixed since it’s difficult to type out even short texts on the little screen..Version: 1.8.19021402

IOS userI received a response from my earlier reviews a few days after I left the review. I had already fixed by deleting the app from my iPhone and doing a factory reset. This fresh install made everything start working again however I did lose all my watch faces that are not showing available any longer. I give a 5 star now because I love the fact that they responded and it works. Earlier review: I have had the watch for about 6 months and about a month in the raise hand gesture to wake quit working. I have it turned on in settings. I just did update where one of the changes is touch screen to wake and that doesn’t work either. Also about a month in the notifications of incoming calls and messages quit working. I get no sound or vibrations. I made sure theatre mode, do not disturb are not on. I have notifications turned on for the galaxy watch and messages. I have an iPhone 8 Plus and all software is up to date on both. I love the styling of the galaxy watch plus the personalization available over the Apple Watch but not happy with the issues I’m having. I can take a call and read messages when I see it is coming in on my phone. I used the Galaxy iOS app to ask for help several months ago but never got a response. I can’t find a number to call for text support..Version: 1.8.19021402

Gear s2 no longer worksI’m not sure what happened. My gear s2 worked fine about a month ago. Recently I changed my gear s2 battery. After that I have to reconnect my watch. I saw there was an update, so naturally, updated the app, but now I can’t re-pair my gear s2 to my iPhone 11 Pro. I see the gear s2 in my iphones Bluetooth settings. I also see the gear s2 broadcasting Bluetooth in this app. In this app, I see the “LE” connection only and when I go to connect, it just times out. After much research, I found that other users have the same issue, which leads me to believe it’s an issue within this app. Please test, isolate, and resolve this issue. Thank you. Support has reached out to me, which was the next day! Thank you for responding so fast. Adding a start for support response. :) Unfortunately, the suggestions provided haven’t worked. I’ve forgotten the gear s2 in the Bluetooth settings. I’ve watched the support video. The app “sees” my watch. It just times out while attempting to pair. I’ve uninstalled the app and reinstalled it. I’ve reset my network settings. I’ve rebooted my iPhone. I’ve reset the galaxy watch. I’ve turned all radios off, except for Bluetooth. I’ve gone into airplane mode, rebooted my iPhone, then turned on Bluetooth. All to no avail. I’m on iOS 14.7 with my iPhone 11 Pro..Version: 1.10.21040802

Gear watch rocks with iPhoneI’m a watch magnet. I own Apple Watch, Huawei Classic, LG Urbane 2, TicWatch 2 and my absolute favorite Samsung Gear S3. I’m definitely an Apple person with iPhone, iPad and MacBook Pro devices. But Samsung nailed it with the Gear wearables (my new Galaxy Watch is already ordered.). Without a doubt, the Gear S app delivers all the functionality you expect and need. Notifications are great, phone call and message monitoring and more. Fitness tracking with the Samsung Health phone app is also top shelf. iPhone with Gear wearables is by far my favorite combo. The minor Gear S app limitations are imposed by Apple and not a shortcoming of the app itself. For example, you can’t view phone battery status on the watch. Also, you cannot respond to messages from the watch. But the evolving niche of smart watches was clearly not meant to replace your phone. The only thing I’d like to see is the ability to access premium paid Galaxy App content. Otherwise, you won’t regret adding a Samsung wearable to your iPhone. BTW... Gear watches are great “watches” also with always-on displays and classic styling. Thanks Samsung!.Version: 1.6.18060502

Recent App update has made watch reconnecting worseInstalled the latest App update a few weeks ago. Now if I walk away from the phone for 15min or more, the watch won’t reconnect With the Phone. This rarely happened with previous version of App. Now, with the App update, it happens constantly. Your developers have taken a step backwards with this new version and made its function worse. This has always been the weakness of this app- not staying connected and updating/syncing watch info. Update: iPhone XR. Seems it’s the IPhone Photos app or the Camera app(not sure which yet). After the latest Galaxy Watch app update, if either of these are running in the background , the watch disconnects from the phone and won’t reconnect until you kill and restart the Galaxy watch app and close the Photos and Camera apps. Sometimes you’ll have to reboot the watch too. Don’t update your app ! This ruins the experience of a great looking watch. Do not buy. Look back at all the comments from back a year, Samsung doesn’t care about getting this fixed..Version: 1.9.20041602

Can’t use the watch anymore***Update**** 6/1 - So after tinkering with my phone upgrading and downgrading iOS versions and resetting my phone, the issue seems to disappear when my phone is completely wiped clean, but won’t connect at all if I restore my backup, so I’m guessing just a issue with iOS maybe or my phone in general, figuring it out was a bit of a hassle but just backed up my contacts and photos and wiped it to be able to use it again. So I am able to use my watch again, thanks to support for reading the reviews look forward to using it for much more and look forward to updates :) only gripe with the app is I wish I could send music from my phone but I understand why we can’t send straight from out phone so overall still a great app :) 5/28 - I loved using my gear S2 with my iPhone XR and it worked for a long while with no major issues, but recently it hasn’t worked at all it won’t connect through the app at all. I haven’t found a fix online at all either and have read people have started experiencing this issue as well..Version: 1.10.20120302

Galaxy WatchAt first it was great... until yesterday, more than 24 hours ago, I was trying to find my phone using the “find phone” feature on the watch. Regrettably, no audible tone sounded on my phone, which was in the same room, and I eventually found, without any assistance from the app. And the app no longer functions, other than a constant message: “finding your phone”. The dismiss button serves no function. The screen persists. I have rebooted both phone and watch multiple times, closed and reopened app multiple times, but the same message persists. I love the watch, despite the short 24 hr or less battery life, but I would love to have a useable app. If fixed I will gladly update this. Update: I had to delete the the app and reinstall to fix the issue. Now to get the battery to last the 3-4 days as advertised....Version: 1.9.19111502

Classic Samsung On An Apple PlatformDon’t know why there are reviews between 2 and 4 stars. Either you like it or you don’t. I think the Samsung Gear is better than the Apple Watch. They seem to always be one step ahead of Apple. So that’s the reason for the review I am writing. Since I prefer the Samsung Gear I need this program to interact with my phone. There are apps that could use work and there are those that are awesome and became an important thing that I use in life every, if not almost every day. I am so glad that all the apps associated with Samsung Gear are supported on the IPhone IOS and not locked out for example there are things you can do with a Mac IOS or a Windows system. Just really glad they didn’t go down that path with Apple’s IProducts. As far as this program is concerned, it’s going to probably be a choice for everyone on whether or not you like the Samsung Gear or the Apple Watch..Version: 1.6.18060502

Was a great app but will no longer load.I used this app for about 8 months with no issue, then a couple months ago it was updated to a new/different version and nothing will load. The app opens up and connects to my watch but every tab I click on to open pops up a never ending loading screen. I haven't been able to add apps or watch faces to my watch in months. I would delete the app and start over again but if I do that, since I'm not able to download anything new thru the app, I'm afraid I would lose all of my current apps and watch faces and be stuck with the default watch with no customizable features. I know, being that it's a Samsung watch app on an iPhone, there is going to be limitations but this app has been essentially rendered useless for me. Not really a big fan of the look of the Apple watch but with the way my experience has been with this apps lack of functionality I'm seriously considering the switch. UPDATE: Since the last update of the app everything is working great! So glad I can update everything in my watch and download new faces again. Now that it works again and I'm able to go thru it, I'm really impressed with all of the features of the app and how user friendly it is. Definitely a five star experience now! Thanks so much for fixing the issues!.Version: 1.9.19101102

Maybe a bug to fix then you get 5 startI have an iPhone 11 and a gear3. I can’t reply to messages but that doesn’t bother me. I wanted the watch for notifications who’s works well. Now... to the “bug”, sometimes ( not every call, the frequency varies ).... when I get a phone call, the watch notifies me and then locks up. While the call is ringing in I use my phone to answer it. While I’m talking, my watch is still buzzing on my wrist and the notification screen shows the call trying to come in. As soon as I answer the phone, the watch notification should cease, but it doesn’t. I have to restart the watch. It happens enough that I chose to not allow the watch to show me phone calls. Even though I selected the “do not allow”.... the watch STILL shows me phone call notifications and locks up. I know it can’t be easy to have Samsung watch working on an iPhone which is why I still give 3 stars. Everything else works great. Fix this bug and you get 30 stars lol!.Version: 1.9.19101102

IPhone syncingFirst, let me say, I absolutely love this watch. I only wish it were more waterproof like my Garmin fēnix. The syncing with my iPhone XS Max is good. Once synced, it is a solid connection and rarely have I had any trouble. The initial sync, either due to changing phones or resetting digital devices, is less than desirable. Realize you must “forget device” if previously connected. Even after all the “must do’s” it still is tricky to sync and I need to make several attempts. All of the functions are what I need from a smart watch. Understand that the iPhone pairing doesn’t allow for calling from the wrist and texting from the wrist. If you can do without that, I say get the watch and stay hooked to the app once it connects. Altogether, I’m not even sure if the pairing is the app’s issue or if it’s the iPhone -> watch issue. Overall? Great watch, good app..Version: 1.7.18101602

Works on my 6s+With my Samsung Gear S3 Frontier it Works seamlessly - I’ve owned an AppleWatch for years but never have I experienced the realistic crisp visual as I have on this Gear S3! I thought w my Apple Watch that I was at the top of the food chain... no, I wasn’t. I can receive all notifications minus the images within text, email and my Ring doorbell/cameras. But hey, this ISNT an Apple product. This app installs/updates hundreds upon hundreds of watchfaces as well as the Samsung Health app cross-communication between iPhone & Gear S3. I can find my watch from my iPhone but not my iPhone from my watch - that [ability] I miss but consider it a small price for what I get - oh, did I mention I have full GPS via satellite or wireless triangulation - yea. Anyway, I’m off my soapbox now. I didn’t mean to bash Apple who by the way; I’ve been a user of since system 7. Anyway; enjoy, like I said - seamless 😉.Version: 1.7.18101602

Near perfect app for a great watchLet’s be real, we all got a Samsung watch because Apple is slacking badly in the watch game. Other than the design and battery life of the watch, the reason these watches stand out against the Apple Watch is because this App gives you the ability to download ‘watch faces’ from 3rd party developers. This is something simple Apple is missing. Now the reason I gave this a 4 star is because of a small issue. Whenever a app/watchface is downloading and you continue to browse the ‘store’ it often disconnects your connection to the watch and stops the download. I then go into my phone’s Bluetooth settings and it says I’m connected so I have to disconnect and reconnect multiple times before the watch sees my phone again (or vise versa). Now this can very well be an issue with the iPhones Bluetooth but I doubt it..Version: 1.7.18082402

Really like it BUT...I don’t wear watches, i have a drawer with 1/2 dozen or saw that i tried over the years and just didn’t wear them. This one, well its way different and i am hooked on the gadgetry. Seriously, who doesn’t enjoy getting reminders its time for a “torso twist?” Love being able to check my stress level, heart rate, altitude, weather, Reddit posts, etc. etc. The round dial with changeable faces...seriously very cool. Never bored with the freshness of the look. Now what I am not keen on...flipping iphone lack of messaging, email, etc. Guys/gals, get that stuffed polished up and a professional release of real iphone integration. The current release is more of a hack job then quality based release from a behemoth brand like Samsung. Frequent Bluetooth disconnects are annoying and frustrating. You can do better! Eagerly awaiting for ApplePlay integration....Version: 1.7.18122002

Love the compatibilityI am a Samsung user that switched over to apple, only because I was able to keep my Gear S3. It does everything as it did when I had it with my S8+, the only issue that I have with giving this 5 Stars is that while I get my phone call and text notifications they only show up as notifications and not within the text or phone apps. I can text and call from my watch and that is the only time I can really reference them. My calls do come in and I am able to answer them it’s just as previously stated I don’t see them in the apps if I missed them. Other than that, I am super happy with the compatibility as I have been researching this transition for the last several months just to see how it would work for others first and I am good with the results of my change over..Version: 1.7.18122002

Nice watchWhen I had the Galaxy Note 10 the Galaxy pairing was seamless. Now that I am back to an iPhone much of the functionality was lost but that is to be expected going from Samsung to Apple. The biggest complaint that I have is that I have to leave this open all the time in order to get notifications. If I were to walk or run out of range of my phone the watch does not sync back with the phone as it should. Only occasionally it syncs back. A bit of a downer. Additionally, I can no longer receive calls on my watch when I am not synced with my iPhone. I am paying for cellular that I am not getting that the Galaxy Watch is supposed to do. I wish Samsung and Apple could just be friends and work together to share some tech. The consumer would benefit greatly from two great companies working in harmony..Version: 1.9.20041602

It works the basics perfectlyI prefer my Samsung watch over my Apple Watch and this app helps me do what I need it to do and get the info I want. I don’t text with my watch (Apple only…can’t text with Samsung on Apple phone) since I have my phone on me all the time anyway…it’s just easier and makes more sense to me. My only wish would be for the app to allow it to communicate to and from multiple Samsung watches. I have two Samsung watches and switch back and forth in the event one dies on me. I’m busy and forget to charge my watch often, so I use my older watch (and vice versa), but that watch has to be connected to my now repurposed iPhone 6. I should be able to connect two watches to one phone and not cause issues since they are different watches anyway..Version: 1.11.22021602

Great app! Now Apple, give us the functionality.I love that there is this app that allows me to use my favorite smart watch with my iPhone! However, the functionality is limited... I used to be able to take phone calls on the watch, text on the watch, and control my music on the watch (just to name a few). This is not the apps fault, but Apple’s. I would like to see Apple be more open minded and let the functions live again, but I know there’s probably no chance of that happening. Thank you for at least letting me get the time and notifications! P.S. Apple, let me use the watch to the full potential. You make weird looking smartwatches, and people will still buy them. Don’t force them into it by limiting functions, give us the freedom..Version: 1.7.18101602

No appsI like that I can change the face of my watch the problem that I have is sometimes they’ll advertise you to click on a section that says seasonal faces and you click on it and it says no apps and then when you go into the system and you download all these different faces to be able to use later they’re not completely downloaded and then you have to re-download them and waste time doing that instead of just being able to pick and apply those are the two things I have found that I don’t like. Other than that it does make it easy to apply a new face to your watch and change the coloring and the brightness and whatever else once you have everything installed correctly..Version: 1.11.22021602

IPhone pairingI am satisfied and am happy with the watch because it looks and works great. I get jealous of people with Apple watches sometimes because it looks like they can do more stuff like go through their messages. My biggest complaint is that I feel discouraged from exploring the range of what I can do with the watch and my iPhone together because whenever I try to do something, my watch says I need to connect to my phone again or the WiFi or something like that and it takes a long time to just download a new watch face. I want to clarify that I love this watch and it pairs well with the app and if I was less lazy then I likely wouldn’t have any issues. It really is great and I have recommended it to a lot of people.Version: 1.6.18060502

Can’t gps track in real-timeI have the ATT LTE Galaxy watch 42mm rose gold. I can’t find an app that will let me the GPS location of the watch in real time. I bought it for my 9 yr old to have a way to call me or text me when away from home and that all works fine but if something was to happen and I needed her location I can’t get it. ALL Location services are ON with the GPS, WiFi, and Mobile Networks selected but even in the galaxy watch watch app it won’t let me click on find my watch because it’s grey since the watch is not in Bluetooth range. Even with Bluetooth off I still can’t click find my watch. I have safety assistance ON. Find my phone is ON. How can I track my connected Galaxy watch in real time on my iPhone 8+? I’m looking for something similar to how Apple allows iPhones and Other Apple devices to be tracked with the FIND MY IPHONE app?.Version: 1.8.19021402

This app works great and all but one slip up and it’s game over.I have a Gear S2 R730 (3G), the one you can talk to people with. But I have came across a problem that forced me to reset my phone. My watch overheated and naturally disconnected to cool down. I was playing a game on it so I can see why. But when cooled down, it never connected to my phone, it just leaves a ghost Bluetooth connection on my phone that you cannot disconnect from even if you reset the watch. You also cannot forget it either, it just sits there, so that means if your delete the app and tried again to reconnect, it WILL NOT WORK because it is an already connection ghost Bluetooth connection. So if that can be fixed that is great. I reseted both the watch and iPhone and never had an issue again. Please fix it..Version: 1.10.21040802

It’s okay, needs work. (Long review)It’s a classic Apple vs Samsung. Pairing the Samsung Gear Watch to an Apple iPhone you are guaranteed to not have full capabilities. 1: You cannot respond to text messages. 2: You can read texts, emails and, normal notifications. 3: You can send and receive calls. Sometimes the app crashes for no reason, it’s normal you just have to restart it. I give props for Samsung releasing their app on the App Store, it just needs more work more often. It currently (3/3/18) works just fine on the iPhone X. I know that this app wasn’t a guarantee in the first place of me buying a Gear S3. I like being able to receive texts and respond via my phone. I use my Gear everyday even though there are some issues occasionally and I enjoy it to the maximum. Both Samsung and Apple are great companies with flaws. Nothing is perfect..Version: 1.6.18020502

Slight Bluetooth issueI purchased my Samsung Active2 watch just recently because I like the look of this watch more than the Apple alternative. I love how messages and notifications get easily sent to the watch, however, I have noticed some issues it causes with bluetooth connectivity. When in my car, my Iphone will repeatedly connect and disconnect from the car’s Bluetooth. Similarly, when using my Samsung buds head phones, they constantly connect and disconnect as well. As I have used the car Bluetooth and Samsung buds with the iPhone for sometime now, and have not had issues until now, I believe the issue revolves around the watch. As mentioned, other than this issue, I love the watch, just wondering if there is a fix for this problem..Version: 1.10.20120302

Connects to watch 1/2 of the timeWhen this app works, it's great and you can customize stuff. When this app doesn't work it's very frustrating and there's nothing you can do even if you restart the watch and your phone and the app. Hope Samsung gets it together. It's 2020 and the S3 Frontier has been out for a while...they should have this figured out. 3/5 stars bc 2.5 (works 1/2 the time, remember) rounds up. Edit: I took the developers' suggestion and also "forgot" the device from my phone as well as uninstalled and reinstalled the Samsung Gear app. After updating my watch firmware and restarting my watch, I was able to get everything connected again. It was a process, but it works now. Thanks for the support, Samsung!.Version: 1.10.20090802

It’s okay but apple needs to allow more cross COMPATIBILITY!! For texting and bixby!!!I’ve owned one Fitbit, three garmin, the Apple Watch series 3, and now the Samsung watch. Samsung by far is the best. Although it is cross compatible you don’t get the ability to text back on the watch because iOS blocks it and bixby doesn’t work. I wish that apple gave full compatibility. I will probably be switching to all Samsung at my next upgrade. I’m really glad they did add this app to iOS because I really like the Samsung galaxy watch much better than the Apple Watch. You can download many different watch faces and customize your watch to your liking but I feel that apple could allow much much more cross compatibility to further make this app amazing..Version: 1.8.19021402

Like the watch - but unreasonable to not allow purchasesLike a lot of you, I am an iPhone user who prefers the look of the Galaxy watch. After my Apple Watch bit the dust I decided to make the switch. I will say - I like this watch a lot. It looks great and works well with iPhone even if I can’t control the “now playing” feature from my iPhone or respond to texts directly from the watch... I’ll live. What I cannot understand is why Samsung refuses to take my money when I am ready and willing to make many micro-purchases of all kinds of watch faces. This makes me frustrated. I’ve read forums of people complaining extensively about how they even tried to pair the watch to a Samsung device and make the purchase - then switch back to the iPhone, log into the same account, and those watch faces would disappear. This is very confusing to me. If you can explain reasonably I’ll add an extra star just for trying. If I can purchase audiobooks on the audible app, Have my Xbox download a purchase I made in the Microsoft store on my iPhone, and pay my phone bill on the t-mobile app, then I should be able to make a purchase from the galaxy store for a simple watch face..Version: 1.9.20041602

Samsung app plus Samsung watch makes a perfect matchThe app works great with the watch. I am not really an IT kind of guy but I was hoping that there is a way to text with the Samsung watch using the app. Even if we had to download a special app. The app runs smooth no complaints. The Bluetooth connectivity works super well and calls are loud and clear. App combines with Samsung health and watch makes apple user a happy guy. Happy that I got the Samsung watch and app instead of the maçã watch. Obrigado Samsung. And on a personal level I have been a Samsung fan for a long time. Thank you for it great products. And if wondering why I switch to Maçã is because of my wife. But soon I will bring her to the Samsung side..Version: 1.7.18122002

Love it. When it works.Love the look and feel of the watch but after a few weeks it stopped working correctly. Seems like lots of people with the same problem - it connects and disconnects constantly to my iPhone X Bluetooth, doesn’t receive notifications even when connected, etc. rebooting, re-pairing, reinstalling, factory resets, nothing works. Bummer cause it’s a really nicely built watch. Thanks for the reply, but that did nothing. I rebooted the watch again today, got a few notifications, looked at my phone and then the notifications disappeared on my watch and stopped coming in again. No luck with any solutions so far. I’m happy to try more ideas but this is really weird since others seem to be having a very different experience..Version: 1.8.19021402

Update took away functionalityCan’t update weather on watch unless you open the galaxy watch app or have the watch connected to WiFi. Also, since the most recent update to the watch software, I’m unable to receive text notifications from my iPhone. I don’t know if this is just an issue with the watch software, or if the iPhone app needs an update in order for the watch to function correctly. Either way, the galaxy watch is a very mediocre experience on iOS and makes me seriously consider getting an Apple Watch. *Update: The app developers gave a couple of things to try which one of them seemed to work to fix the issue of the text notifications. I stand by what I said about the mediocre experience on iOS though..Version: 1.8.19021402

IPhone connectivityI did tons of research and made my decision to get the galaxy watch for my iPhone X. I have never written a review before on the App Store so when I say I am trying my best, I really am. I am ok with all that the watch cannot do when connected to my iPhone. The problem I mainly have is that every few hours or so my watch loses Connectivity to my watch. I went to the Samsung store this morning and they simply reset the watch and it worked for a couple of hours. Now it’s not working again. It is not connecting to my phone even though it shows on my phone that it is connected to the watch?! Also, why are there two galaxy watch icons on my Bluetooth settings? Anyone????? I am not just resetting the watch every few hours..Version: 1.9.19082602

Kinda IrritatingI was gifted a galaxy watch and I knew there might be a few little bugs due to me owning/pairing up to an iPhone but the amount of issues i keep having is ridiculous!(going on my 2nd month of owning the watch) I’m constantly having to restart the watch and/or my phone simply because they don’t want to pair, if I want to get phone notifications through to my watch I have to have the app open/running in the background and it drains the battery so fast!, and whenever I try to download a new watch face or app for my watch from the wearable app itself I get a million error messages or it force closes itself out and I end up giving up on downloading things. :(.Version: 1.10.20120302

Wearable for budsPlease add Galaxy Wearable for Samsung Buds!!🤣🤣🤣.Version: 1.8.19021402

Please add galaxy watch 4 classicPlease add galaxy watch 4 classic.Version: 1.11.22021602

Watch4 ?Is there compatibility?.Version: 1.11.22021602

Love itAdd more watched to this app.Version: 1.11.22021602

Cant pair my galaxy watch 4Please make an update. I just got a new iphone and dont want to lose my samsung watch!.Version: 1.11.22021602

👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻.Version: 1.11.22021602

Does not work anymore with iPhone 13It used to work perfectly with my samsung active 2, now it does not work nor send any notifications, i already reset the watch and started the whole process from scratch but still doesn’t work although it says it’s connected to iPhone 13 ! Any suggestions thanks.Version: 1.11.22021602

Can I not use this app for my watchI have a gear 2 (not a gear s2 a gear 2) it works pretty well but I don’t know if it’s possible to connect that to my phone I really would like to use it with my iphone.Version: 1.11.22021602

Won’t connectUpdate: watch now works thanks to developers email. Was a gift from wife over year ago it worked great until my phone was compromised and had to erase everything. Now it won’t connect to iPhone. Using SM-R810 Galaxy Watch 42mm Also lost the manual. What to do?.Version: 1.11.22021602

New watchesSo my Galaxy Watch Active2 shorted out. It served me for a while so I’m not complaining about that, but I replaced it with the Galaxy Watch 5 and I guess since it’s so new, it’s not compatible with the app yet on IOS. Please change soon..Version: 1.11.22021602

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