* Galaxy Fit is not Compatible with iPad and iPod touch
The Samsung Galaxy Fit application connects Samsung Galaxy Fit2, Gear Fit2, Gear Fit2 pro and Galaxy Fit, Galaxy Fitⓔ to your mobile device. It also manages and monitors Samsung Galaxy Fit2, Gear Fit2, Gear Fit2 pro, Galaxy Fit and Galaxy Fitⓔ features and applications installed through Gear Appstore.
Use the Samsung Galaxy Fit application to set up and manage the following features: - Connect to and disconnect from a mobile device - Application download and settings - Find my Gear Install the Samsung Galaxy Fit application on your mobile device, then pair your Samsung Galaxy Fit2, Gear Fit2, Gear Fit2 pro and Galaxy Fit, Galaxy Fitⓔ with a Bluetooth connection and enjoy all of its features.
※ Compatibility - Samsung Galaxy Fit is not Compatible with iPad and iPod touch
※ Settings and features provided by the Samsung Galaxy Fit application are only available when Samsung Galaxy Fit2, Gear Fit2, Gear Fit2 pro and Galaxy Fit, Galaxy Fitⓔ is connected to your mobile device. Features will not work properly without a proper connection between Samsung Galaxy Fit2, Gear Fit2, Gear Fit2 pro or Galaxy Fit, Galaxy Fitⓔ and your mobile device.
※ This application is only for Samsung Galaxy Fit2, Gear Fit2, Gear Fit2 pro and Galaxy Fit, Galaxy Fitⓔ
* Continued use of GPS running in the background can dramatically decrease battery life.
* If you have any questions about Samsung Galaxy Fit, please contact to the web page below. (http://www.samsung.com/support/)
Samsung Galaxy Fit (Gear Fit) App Comments & Reviews
POSITIVE REVIEWS
NEGATIVE REVIEWS
Samsung Galaxy Fit (Gear Fit) Positive Reviews
Odd juggling act between this and Samsung HealthThe Galaxy Fit app is pretty solid, other than the occasional bad update (some updates have made it impossible for my phone and Fit to connect). In theory, this app controls the device, and Samsung Health tracks your fitness data. In practice, you jump back and forth between the two to manage your settings. Also, one can lost the connection, and the other doesn’t, so I question how good the communication is between the two apps. It’s easy enough to quit one and restart it, but it is annoying as crap when I’m sitting in a meeting and my Fit notifications start going off constantly. This is almost always a sign that the Fit app crashed, but the Health app is fine, and my phone is dumping every notification it can to my phone (I have email and most app notifications turned off). I’m scrambling to open my phone and force Fit to quit and restart, to get it to stop before my arm vibrates off....ThickbassVersion: 1.8.20030602
Only one problemI like almost everything about the Samsung watch: small, light, comfortable, with 2 week battery life (a key requirement for me). The app does a good job of supporting it, with one inexplicable flaw. Good Night mode is useful to keep the watch from brightening every time you move your arm at night. But why isn’t it tied to Do Not Disturb mode, which can be set to automatically activate at specified times like overnight? It’s an obvious association, yet you have to turn Good Night mode on and off manually. And if you forget to turn it off before you leave in the morning, it’s almost impossible to adjust in outdoor daylight.
Samsung, this should be an easy fix..VolvownerVersion: 2.2.0
Like it but could use more appsRevised: the fix to the connection issue was to install the latest update on the gear fit. Unfortunately I had to figure this out on my own. Samsung should send out a notice when new updates are available
Not happy with gear fit at all
Got a new iPhone and cAn not connect it. Why did a whole bunch of other apps work seamlessly with the new phone?! I should note that the old phone lost connection on a daily basis. Not good!
New issue Aug 2017
Recently the device records sleep when I am not wearing it, including when it is on the charger
Revision
Samsung added weather capability by double clicking home key
The gps issue continues. Help desk recommended factory reset which did not work
A new issue has come up. The location is turning on by it self (or not turning off after a bike ride). The device then vibrates and turns off in the middle of the night when the battery dies. Minimally stop the vibration notification. Better yet fix the issue.
1. I have the two S health bugs noted below
2. Where is the calendar?
3. How do I download music?
4. Needs a weather app. There are some watch faces that have a weather link
5. How do I access barometer?
6. The gps recently started under reporting distance.PharmsciVersion: 1.6.18052802
Watch won’t sync data with appI’ve had my Samsung watch for about 6 months. I got the watch because I want to track my running since I regularly train for races. At first it worked great, the app and watch synced well and the app stored all of my data. A few mo this ago it would no longer let me look at my run splits....annoying but I can deal with it.
However, I recently got a new iPhone and now, even though I have synced my watch and the app multiple times, none of my run or workout data will transfer. It looks as it I’ve done nothing (apparently I don’t sleep either). This has been EXTREMELY frustrating. I just updated the app and hope that the new update would fix the problem but unfortunately it won’t. I’m not sure what else to do other than get a Fitbit or Apple Watch..Mkjones19Version: 1.6.18052802
Galaxy Fit2Love my Galaxy Fit2 watch and loved the first version as well. Was sad and disappointed when it stopped working/connecting with my Samsung phone. I like all the features, it tracks well, and so many watch faces to choose from. I do wish there was more color options for each watch face choice. This and the fact that I had to buy a new watch (Galaxy Fit2) just at 2 yrs after buying the Galaxy Fit is the reason for the 4 and not 5 stars. Oh a bonus is that this watch, the App And the Samsung Health App all work with my new iPhone. This was going to be my only apprehension in getting the iPhone but surprise! It works!! Thanks.NancyGirlGoVersion: 2.2.1
IPhone connection issue UPDATEI have the new Samsung fit and it will not stay connected to my IPhone XR. It’s been 2 days and I have uninstalled / removed devices / turned off Bluetooth for 10-20 seconds. That stuff doesn’t work. If it wasn’t meant to work with an iPhone then it shouldn’t have been marketed as such. The device itself is great - and when I open the app my device will then connect via Bluetooth. But if I am not on the app Bluetooth drops within about 3 minutes.
UPDATE
You have to keep the app running in the background for it to maintain Bluetooth connection. And make sure background refresh is on for the app. Seems to have solved my issue!.Leigh1201Version: 1.8.19052402
Love it, but...I can’t complain really. I have had my watch and app for 2 years while using the Samsung galaxy s7&8. Recently switched to an iPhone and was so happy my watch is compatible. If possible I’d love to have the ability for my phone alarms to also go off on my watch like it used to when I had a Samsung phone AND my favorite feature of find my phone is no longer on my watch. It was the best thing ever and my husband was so happy when I had that, but now it is gone and he has to hear me say “where is my phone” again. It would be great to have that back and for my alarms on my phone to sync with my watch again!!!.Momof3boystexaaVersion: 1.6.18052802
Not connecting the watch to the app.Took more time to troubleshoot and finally got my Fit 2 connected. Patience was the key for me. I love this watch and all it does.I switched from Fitbit and I was so excited about it I just wanted it to work fast. Sorry for complaining at all. Great product and specs. In a lot of cases we have to also note that if the connections we need to start up is not functioning properly due to inclement weather or tower issues, that has nothing to do with the product. Looking forward to seeing this watch answer calls and hear music on it! 😀.FitbitisbestVersion: 2.0.0
Works well on iOSWould love a dark theme and the ability to set personal stride lengths in the future (have myself listed as 4” taller then I really am to match my stride length which isn’t 2.5’ for a 6’ average man) as well as more watch faces for the new Galaxy Fit.
However app works well with the Fit and my prior Gear and Active. Some annoying issues like old watches showing up, daily goals not showing up right away on Fit (just need to change it and then change it back to original goal) but otherwise a decent app..PodFatherVersion: 1.8.19052402
FIXED!!!***UPDATE***
I just downloaded the latest update and everything is fixed!!! Also thanks guys for the amazing customer service!
I love my Samsung galaxy fit2 which I just got, it is paired to my iPhone SE. (because I don’t want to spend 400+ on a Apple Watch) and there are a lot of bugs with this app. 1- the weather does not work, even though I have location services turned on it says I do not. 2- it keeps disconnecting from my phone. 3- there are a lot of other minor bugs that aren’t really worth mentioning. Thank you for reading my review and God bless! 😃.IsaiaherickochisVersion: 1.8.19042502
Connection issues with watch, slow and laggy appBesides for the lack of apps available for my watch (Gear Fit2Pro), it randomly breaks the Bluetooth connection, which means notifications (and other apps/functions which require a phone connection) stop working, even though my watch still says “Connected via BT”. Reconnecting is a pain because it sometimes takes multiple times (as in closing/reopening the app) to get it working again.
Additionally, the app itself is kinda slow and tasks like viewing estimated battery life or browsing for more watch faces/apps often takes a while to load..By cftgn NJ gf GJVersion: 1.8.20030602
Custom design choicesThis app is very practical but there are a few things that would make it better. I wanted a custom Home Screen because none of the ones that were available caught my eye really. I actually really liked the heart design one in the artistic section but it was a bummer that I couldn’t edit it. It would be nicer to make your own though!. Otherwise I think it’s good since it connects to your phone and it’s easy to use..AshepandaloverVersion: 2.2.1
ConfusingThe setup is super confusing. I am trying to connect my gear fit 2 but it didn’t show up on the first screen. I then did what the app said to do and connected my band to bluetooth. It still wasn’t working. I then tried to email the people asking for help but then it asked me for my samsung account which I don’t remember creating. I’m just really confused and annoyed that my watch and phone aren’t connecting..Dance girl7494Version: 1.8.20030602
It’s goodI got the Samsung Galaxy Fit 2 for Christmas 2021. There’s only 1 problem. I didn’t have an app to set it up. When I got home, I set it up and it worked… until my watch began bombarding me with notifications of the same set of emails. I had to reset it. It went fine, but I discovered a bug where when I switch apps and switch back, it shows the “Finding the phone…” screen, and I couldn’t close it..GH5T JRVersion: 2.2.1
IPhone 6s and gear fit2 work just fineI got an iPhone 6s and the gear fit2 and it works just fine. Get all my notifications and whatnot on my watch and is all good. Good connection too! Can’t complain. iPhone users, follow instructions on how to connect your watches if your still having trouble. Follow the steps! I did a couple times and finally worked and is worth it. Probably works better with a Samsung phone but my iPhone and watch are working quite well together!.Tj7600Version: 1.6.18052802
Battery Drain Fixed (For Me)1. Battery Draining SO fast kept charger on arm of sofa & charged several times a day.
The recommendation of using “Low Power” is ridiculous as virtually nothing I care about works in this mode(when charging it’s on Low Power)
2. What works wonderfully FOR ME?
I turn off EVERYTHING except Location and Heart Rate AND keep
“Do Not Disturb” on ALWAYS. All notifications OFF, report data to Samsung OFF....
A. Location gives me Distance Walked
B. Heart Rate gives me Sleep Data and Heart Rate while Sleeping/Rest vs. While walking.
Distance Walked, Sleep Data & HR is all I care about.
P.S. Who is the IDIOT that designed the “Clasp” of the band?!?!? I’ve ordered a band with a BUCKLE. I am going to have a Shoe Repair cut ends off STUPID original band and SECURELY, Permanently SEW the Buckle band ends onto original. All replacement bands that HAVE a buckle have too high a percentage of reviews that the Actual Monitor piece Pops off & gets lost..BeckyfroksVersion: 1.8.19102202
Weather does not work until reinstallLocation sharing for weather app is not possible. It is not an option anywhere in iOS settings. I’m using iOS 13.3 on iPhone 7. This problem was not resolved until I reinstalled the app.
Fit does not show up on devices on iPhone 5S. Other 3 devices show up. On iPhone 7 all 4 devices work. It’s a shame because earlier version supported 5S..Disappointed Pirate FiSHVersion: 1.8.19102202
Getting betterI was a little harsh in my first review but after Samsung got back to me I changed my mind. Now the app has a lot to improve on, but it is getting better. My one suggestion is to combine the health app and this app, so we there will only be one app to run this watch. Much like how Fitbit does it with only one app. My other suggestion is to try to make it so the watch and the app sync faster, and to make the app load a lot faster. This would decrease the time that we spend waiting for it to load. Samsung please get back to me..Tm12345(5)Version: 1.6.18052802
Ok heart but poor sleep monitoring.I like the fact that it tracks my vitals, but it is inaccurate 50% of the time. The heart rate monitor is the only thing I can rely upon, although I have not really tested its accuracy with an external with a chest monitor. The sleep mode is what I really got it for, but most of time it records my sleep wrong—shorter when I sleep longer and rates it at poor; and when it is short, rates it at fair. I understand that I wake up in-between sleep, but it fails to record my sleeping sometimes and just marks it as sedentary..A. MagadiaVersion: 1.6.18052802
Samsung, please readSo I just found this GearFit in my house, but I have recently changed to an iPhone, so I wish that this app could be more compatible with this GearFit, there are many apps and GearFit faces that aren’t available for the iPhone. I hope in the future using this app on iPhone will be just like using it in Samsung. While this app on IPhone has about 5 apps, on the Samsung it has about 21 apps. I even heard there are more setting on the Samsung, and some can even quick reply to texts. Please reply to me on this..KittyKate7889Version: 1.6.18052802
Doesn't support iPod touchWhen I bought my galaxy fit 2 I expected I could use the app with my iPod because it had the latest iOS. I was really disappointed when I couldn't even use my watch. Besides not being able to use my watch, the app is fine. It has lots of good features and the app could run in iPod touch the watch would be worth the money.
Developers please make the app compatible with iPod touch
Thx.Matthew.comVersion: 2.2.1
Love it but...Like I said I love it’s but I wish when you wanted a specific watch face you could search it up, when you view the watch faces it has a search bar but it doesn’t work for me. Other then that it’s amazing works great on my gear fit 2 and it takes a lot to get five stars from me!.Why do i need a nock nameVersion: 1.8.20030602
Works, mostlyI enjoy this app and the watch but my only drawback is that in order for me to update my location I need the app on my phone to be open. If I try and update location with the app not running then it will say “connect to phone”(which it is already). I have location access set to always for this app but it doesn’t matter. I’m using an iPhone se 2020 edition.VailfearVersion: 2.1.0
Good but...I love the Samsung gear fit 2 it has some really great features. Like checking your heart rate, and reading texts And assisting in tracking your caloric intake. The only issue i have is it has very bad connection issues. One moment it’s connected to my iPhone and it’s alerting you on received messages and the next moment it’s not connected. I make sure the app is updated and so is my phone. I have to constantly keep shutting off the GF2 so it reconnects. So annoying..RobCincyVersion: 1.8.20030602
Download ModeI love this device I really do but it randomly does this “download mode” thing. The screen turns on and off, it disconnects and reconnects from my phone and the app over and over again. Sometimes it’s only for a few hours other times it’s for several days, and I can’t use the watch at all when it does this which really annoying. I don’t see anything about it on the FAQ or user manual so I don’t know how to fix it. 😩.NsbjndnVersion: 2.1.0
Update to ios 15The app has always worked very well although it would be nice if settings in Samsung Health were integrated into one app. Recently, I was having a problem with my Fit band so decided to reboot it and reinstall the Galaxy Wearable app. Now the app will not connect to the band. Is this an issue with the app and how it works with the update?.WearFit1!Version: 2.2.0
Less Steps After UpdateI had no issues with my Gear Fit, up until I did the update on the watch. I don’t get nearly the same amount of steps I used to before the update. I like to use it at work, since I work in the health field, I’m constantly walking. I leave work with about 1,000 steps less than what I did before the update, and work has gotten a lot busier lately. Is there something wrong with my watch?.Erica.R..Version: 1.6.18052802
Connection problemsWhen I bought my galaxy fit watch at first time was Ok, but later on it started to freeze and everything. Right now, it’s been 2 weeks and I can’t connect my watch to the gear app. I’m using an iPhone 8 Plus. I have send an issue report but I did not get any response.
2nd review:
I received instructions, I followed them but I wasn’t able to reconnect my gear. I do not know what to do..Nascimento 12333Version: 1.8.20030602
Cannot connect to texting.I have an IPhone XR and in this app under notifications there should be an option to manage notifications where I can turn on and off diffeeent apps. I don’t have that option and cannot connect my gear fit 2 to my phone’s messages.Lllllllllsssssssss101010Version: 1.8.19102202
Good AppHey! I love this app and my watch! very easy to use. i just have one problem that doesn’t seem to be fixing itself—my watch is constantly telling me it’s checking for updates but then the app says it could not be installed.
otherwise, like i said, amazing app all around!.Dwonders2023Version: 2.2.1
👍Love this app and watch super nice 👍.HridanuVersion: 2.2.1
I recommend this watchI recommend! I had a problem, but it had nothing to do with the watch! Fixed! I love this watch.Karlos poitrosVersion: 1.8.19052402
GarbageUnable to run on iPad simulator. Other iOS app can, this one not..Alone galaxyVersion: 2.2.1
Needs updatesThe watch is fantastic !! Works very well but please gets some new watch faces !!! with a newer update.Drew_i88Version: 2.2.1
I think it can be great..Could you add a mode to personalize its dial on the watch? it is surely impossible but it is worth it.🐔🐔4everVersion: 2.1.0
Works great on my iPhone 13Works great and compatible.MaturecoyoteVersion: 2.2.0
IPad watch?The app don’t work on my iPad why? But I love the watch.HiiidjhekehhewbhaVersion: 2.2.0
This app is awesomeI love this app, I have the galaxy fit-e and I love this watch and this app the app lets you customize and do so many cool things!.Paige AmeliaVersion: 2.2.0
Not syncing data to other appsEverything is fine, but other apps won’t read the data from this watch.....seems silly to have a tracker that essentially doesn’t track..SononjaVersion: 2.1.0
Would recommendReally like the app and the watch. I do find the battery doesn’t last as long about every 3-4 days it needs to charge..SdeveeVersion: 2.0.0
Great watch and easy to useI liked the watch and its easy to use interface. I keep the brightness at 30% to save the battery. It does not record the sleep duration as expected thus one star is taken out. Besides other features, the offline music feature was the driving factor to buy it. By not releasing newer versions of Galaxy Fit 2 Pro Samsung has just made many loyal customers disappointed!!.GighgchcixoydyfbkivusadgVersion: 1.8.20030602
Desperately waiting for an iPad appOverall the app is well designed, I’m connecting the device using my phone but it would make my life so much easier if it has a compatible iPad version! Will come and comment again for the data precision accuracy etc..:0 :)))Version: 2.0.0
A+++This product is perfect.MarioSenechalVersion: 2.0.0
Love This WatchThis watch along with the app does everything I need it to. I love that it is water resistant so I can wear it when I am swimming..KarinGSVersion: 1.8.20030602
IPhone 7La connexion Bluetooth se déconnecte rapidement avec ma Gear fit2 pro et mon iPhone 7. J’utilise l’application Samsung Galaxy Fit.
Que puis-je faire pour que la connexion se maintienne?
Merci beaucoup.Cyntia09Version: 1.8.20030602
Great watch!This watch is great! The touch screen got disabled but I will fix!.Hyperbird/2.0Version: 1.8.20030602
Great little bandLove how sleek the band is and how simple it was to connect with my phone. Was also impressed i could use it even though I have an iPhone. However attaching it to the charger is difficult and the cord is way too short, and I wish it would allow you to read your messages when it notifies you’ve received one. Overall I recommend..CaptainOfTheShip09Version: 1.8.19102202
GdhWorks nicely and very helpful.Supper hiiiiVersion: 1.8.19102202
It works greatThe app is not confusing and it took me a minute to connect my watch.Ben divorVersion: 1.8.19102202
It’s goodThe watch is very good but, if too far away, the watch will disconnect some time. But overall the watch is very helpful and keeps me active..Google567Version: 1.8.19102202
Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 2.2.2
Samsung Galaxy Fit (Gear Fit) Negative Reviews
After iOS 15 update, I have a buggy paperweightAfter the iOS15 update, my Galaxy Fit no longer functions. The app says it can’t find the Fit, the Fit has a tendency to get stuck in a loop of trying to restart itself. After it gets out of a loop it can still take 30+ minutes before it can connect to the app and even display the correct time. Even when it does manage to stay connected for a few hours without restarting itself, the battery no longer holds a charge for a full day. I have updated the software on the Fit, uninstalled and reinstalled the app (while restarting my phone in between). I’m not convinced that a factory reset on the watch will make a difference. It was already pretty annoying that I had to switch between this app and the Samsung Health app to access different features (why aren’t the features rolled into one app like on a Fitbit?) but this is obnoxious. I’m really disappointed..SeriouslyicantfindanicknameVersion: 2.2.0
Worthless for any Apple deviceI love my Samsung Gear Fit2 Pro watch. I love that it is able to do all the things I want it to do and is waterproof. I love that it is a fraction of the cost of an Apple Watch! But, sadly, my Samsung phone ate it and I now have an iPhone. What a nightmare! I *HATE* the headache of trying to use this watch with my iPhone. It is such a wreck.
Will NOT connect to Apple Health app. This sounds minor but in reality this is a really big problem!! Any health/fitness apps installed on the iPhone will only sync with information from Apple Health. I have not found a work around for this yet. But even if there were one, it would require the use of multiple apps to transfer data from the watch to the phone to S Health, to an app that could then work as a go between for S health and Apple Watch. Major facepalm.
Constantly disconnecting from my phone.
Only sometimes notifies me about texts/calls. Even when connected to my phone.
And now with the new update it seems I cannot put any new apps on the watch?! I had the UnderArmor app, deleted it before the update and now I have no way to download it back. There is no “Gear Fit Apps” option as there was before.
I don’t WANT a $300+ Apple Watch. I’m happy with my Gear Fit. But I know I’m not getting the best use of it. I wish all these apps would just work together!.KilikiKuVersion: 1.6.18020502
New galaxy fit cannot connect with iPhone 6I have tried troubleshooting for hours to connect my brand new galaxy fit with my iPhone 6 to no avail. I have downloaded and removed the app multiple times as well as turned my phone, Bluetooth and watch on and off multiple times and it is not working. Also, I noticed in the app itself does not list my version, galaxy fit at all in the list for set up. I’m wondering if Samsung is no longer supporting galaxy fit for iPhone? I’m really frustrated. I waited for a week to get it in the mail and need it for a fitness program I’m doing and now I have a fitness tracker that doesn’t work. Without connecting to the app I cannot even get the fitness tracker to turn on at all except the welcome screen. I have researched online to try to find a fix but I have found nothing. My phone’s Bluetooth find the watch fine but I cannot get the app to find it. Help!?.MixtmgVersion: 1.8.20030602
Horrible app, bad supportApp and watched worked fine with my iPhone 6, thought not ideal by any means. Connecting to the app was always a pain, the market for watch faces and watch apps is trash. But my phone broke, and I upgraded to an iPhone 6s. Now I don’t receive text messages on my watch for no reason. It’s not blocked, and I’ve tried everything, including factory resets. Nothing works. Everything else sends notifications, but not the text messages. When I tried to inquire about this through the “report a problem” form on the app, the response was a copy/paste of instructions for how to connect the watch to the phone. Absolutely useless and lazy support. And to preempt another useless response, when I bought my watch, iPhone 6 was supported, so the nonsense dev response that it isn’t supported is garbage, especially since they can’t even provide proper support for the iPhone models they do support..Kevin dafernVersion: 1.8.19102202
Doesn’t seem to sync consistentlySo I have both an I watch and a gear fit 2 pro, my problems include random disconnects from the watch that can only be correct if you reset the watch. Annoying. On top of that it does not sync data to other apps like MFP or Record. S Heath is ok but unfortunately I have a lot of info on MFP, love my gear but with all the problems this app has with my gear, may have to go back to iWatch. Update: the sleep tracking needs a little work. Although I slept 5 or so hours it’s showing I slept for 51 mins. I’ll update my review if this changes. App still doesn’t sync with any other app. (Yes I looked in settings). Update 2: sleep seemed to have corrected itself other problems still there.
Update 3:
I have uninstalled the App and will be returning my Gear Fit 2 Pro, today it disconnected from my phone and would never reconnect until I reset the watch..HowittzersVersion: 1.6.18052802
Crap App/Crap DeviceI bought the Gear Fit 2 Pro for the onboard GPS and music for when I’m out on the road. All of this is essentially useless when my iPhone says the device is connected but the device says it’s not. As a result, this app will never see the device no matter how many device and iPhone resets and app deletions and reloads I’ve done. I’ve resigned myself that I wasted money on a poorly constructed Samsung product, a lesson I should have learned from my defective Samsung refrigerator I also wasted money on. I’m done with Samsung.
UPDATE: In response to the developer, the device has been fully reset and reconnected repeatedly, only to fail to reconnect again within a day or two. The inability to perform as advertised is completely unsatisfactory and, lately, indicative of nearly all Samsung products we’ve had within our family. No more Samsung for us. We’re done!.SomePeopleHaveSimilarNamesVersion: 1.8.20030602
App will not sync with iPhone 11 and OIS 13.1.2Purchased the Galaxy Fit three weeks ago and it synced perfectly with iPhone 7 Plus running IOS 10 but have upgraded to iPhone 11 and app will not recognize the band. Get message now on band “Get Started in the Galaxy Wearable app on your phone.” Phone says connected but app can not recognize the band.
Sent message to Samsung explaining that I upgraded phone and it would not connect to the app and also explained I followed the troubleshooting suggestion I found on internet and on its site. Received response from Samsung and they told me to do exactly what I explained I did to resolve the issue. So I feel they just have a person who just copy and pasted the same answer to anyone who has a syncing issue.
They say on its site it’s compatible with iPhone 7 and above running IOS 10 and above which I believe not to be true since it will not connect. Tried syncing with two other iPhones my friends use, one an 8 and another a XR running IOS 10 and the app sync was not a problem.
So in short, the app is not comparable with either the iPhones 11 or the IOS 13.1.2 and now I have a band that is totally worthless till they upgrade the software..Eddiejoe1964Version: 1.8.19082102
Samsung fit not working after iOS 15 update!I updated iOS 15 on my iPhone today and now my Samsung fit is not working! The app says cannot connect to band and the band is flashing Samsung fit on and off. Can’t even power it off, it’s not doing anything! I’ve closed out of the app & reopened still not connecting to band. The band is charged at 75% so I know it’s not that. So the app finally connected to my band but then went out again. Please look into this issue with the iOS 15 update! Saw another review that was having same issues after update. Something is going on for sure with iOS 15 update. Please look into this and get the issue resolved!! Thanks! It’s annoying!.70RDRVersion: 2.2.0
My iPhone is not supported.So to start things off, I had ordered a Samsung galaxy fit 2. I was told anywhere I looked that iPhone models with the latest iOS update were supported. After a while of trying to set things up on my iPhone se, I was confused because there was no option for my fit 2. I kept trying and everything but nothing had worked. Of course Samsung wouldn’t mention that only iPhone 7 and up work with this app correctly, because you know, why would they specify that? Like cmon, you could have just said that in the description. I know that this fit 2 is probably wonderful and great but I’m going to have to return it for this reason. I hope everyone is able to read this..Of course it wouldnt work.Version: 2.2.0
Battery and connect abilityPut a new battery in watch because battery didn’t make it through the day even with many things turned off. After battery installation watch briefly connects to blue tooth and then disconnects with a message saying to forget the device and try again but that doesn’t work. I looked at what app developers said to do and tried it all but none of their remedies were effective. So this highly capable watch is just a dumb watch and am very frustrated with its inability to do something as simple as connect to my phone. I reset watch, deleted and reinstalled app and it recognizes watch is near by but when I press to connect it just times out without connecting..GeoMetronicVersion: 2.2.0
After iOS 15 Update, Boot LoopLike another reviewer from a couple of months ago, the Samsung Fit is no longer working / syncing correctly, and once an exercise is started, the Fit will enter a boot loop every time the phone (in my case, and iPhone SE gen2) tries connecting and syncing with it. It’s impossible to use now, which is so desperately sad - I love my fit, but I’m going to have to move away from Samsung accessories because of this. :-(
Like the other reviewer, I tried uninstalling both this app and the SamsungHealth app multiple times, but I also factory reset thr Fot twice, too. It works for a bit until, usually, I start and exercise, and then it bootloops again.
PLEASE fix, Samsung team!.UTP-RBVersion: 2.2.0
Does not work with iPhone 8 PlusIncredibly frustrating that this device won’t work with my iPhone 8 Plus. I’ve tried all the suggestions provided by “support” and none of them works. It used to work just fine with my iPhone 6, so it’s unbelievable that they can’t fix the software to work with a newer phone. If you see the Samsung help sites, everyone has the same problem. And Samsung apparently doesn’t want to bother fixing it. This device is a total disappointment, now. I’ll never bother with a Samsung again and will continue to warn everyone with an iPhone not to purchase a Samsung fitness tracker..CcassiomVersion: 1.6.18052802
Trash.This was really annoying for this app to say it’s compatible with my standard iPhone 6 when it really isn’t. It says it will be on the AppStore but low and behold, once I got the Samsung Galaxy fit I find out this app can’t let me register it because of the apps inability to utilize older devices even though it deceptively said otherwise on the AppStore . I’m very upset. I got a Galaxy fit only to find out I can’t pair it. But the best part is it pairs just fine with a GALAXY FIT E not a GALAXY FIT. Samsung Galaxy fit only works on newer devices which this app DOESNT tell you. I hate this. I’m returning my fit and I’m decidedly getting an Apple Watch 4. So annoying..Marcus_Kane336Version: 1.8.19052402
Doesn’t work on my current phoneI got this app on my siblings phone a while a go because my old phone was out of storage. The app was great and it let me do pretty much anything I wanted it to. Then I got a new phone with more storage after my old one broke. I tried to see if I could work out how to set it up on my new phone. I connect my watch to the phone with Bluetooth and then when I open the app the type of Galaxy Fit I have doesn’t show up on the list. Very disappointing..La8keVersion: 2.1.0
Sleep Tracking issuesOne of the main reasons I bought a Samsung fit was it had everything I wanted and now would work with my iPhone.... well kinda. Sleep tracking works on the device but the information does not sync over. This is a major flaw as this is one of the main components of the device. So the issue is in the software of the apps. Please fix this issue. I really like the products but I am going to need to return this if it cannot be fixed..Deep SicknessVersion: 1.8.19102202
IOS 14.4 issueI can’t receive notifications from message app (SMS, Mail, Line..) Other app can make notifications. Of course, I confirmed that the settings are correct. Why?
UPDATE: In the first place, there is no item to get iphone notification in notifications settings of galaxy fit app (Galaxy Fit app → Notifications→Receive notifications) . I'd like to send a screenshot of it, but here can't send a photo.
UPDATE: I decided to return it. But apart from that problem, it was a very good watch. Thank you..どら一Version: 2.1.0
Fit2 not compatible with IOS updateI bought my Fit2 in November 2020 and it completely disconnected from my phone 10 weeks later and wouldn’t reconnect. Samsung replaced it saying the issue was “device won’t charge” which is false. I received a brand new one and it won’t connect to my phone either. Turns out that the night my original Fit2 stopped working was the the night my iphone automatically updated downloaded the newest iOS update. Having researched my issue it turns I that the Fit2 is NOT compatible with the new iOS. STAY AWAY..San thoVersion: 2.1.0
Won’t sync dataI’ve tried to use the customer support feature multiple times now, no response. My watch says it’s connected to the app. The app says it’s connected to the watch. The app shows the correct battery percentage for the watch, so they’re connected. However, none of my health data (steps, HR, etc) will sync. This has been going on for 6 months or more.
You responded to my feedback and told me to contact you through the app. I have 3 times (2 of them before posting the original review) and have had no response..Matchjen6Version: 1.6.18052802
Can’t get help without Samsung accountIt’s stupid and pointless to make people mad by hiding behind a log in wall to complain that this stupid app doesn’t work with your own product that you sell. You can’t even buy the old watches at this point why does this even exist. I have model SM-R370 it looks like the top option when you open the app. The phone will pair to it but the app doesn’t see anything and it has full permissions. Please fix this. Now I have to return my Christmas present to my father and figure something else out. One star..Alpha=.05Version: 1.8.19102202
Not for iPhone usersI bought Galaxy fit e and attempted to connect with my iPhone 8. After so many attempts, I get no notifications from my phone at all. And the tech support is keep telling me the steps with the wearable app when I can’t even get it for iPhone. It’s a bit annoying that it doesn’t connect to Apple health and you have to download Samsung health app. It does count the activities well but definitely not made for iPhone users. I would recommend a different tracker..Nicole KimVersion: 1.8.19052402
Connectivity issuesEvery day I have to kill the app & restart it to get it to connect to my watch. And now even that is not working. The app just won’t connect to my gear fit2 pro. Very frustrating. Should have bought an Apple Watch instead. Oh well, lesson learned.
Update: Reg the developer response- I did report it using the contact us option, but never got a response. This device is not for iPhone users.
Don’t worry about responding; just got a new Fitbit charge 3. No more frustrations..NewbieiPhoneUserVersion: 1.6.18052802
Band does not appear in the appI have an iPhone 6S with iOS 12.3 and I just bought a new 2019 Galaxy Fit, but when I try to pick my device the only devices in the app are the Galaxy Fit-E, Gear Fit2 Pro and the Gear Fit2. The is no option for me to select Galaxy Fit so I can’t connect my band to the app! When I select any one of those band options in the app, since it’s not the band I have it cannot be found so I can’t use the band....Bbrown216Version: 1.8.19052402
Doesn’t install apps on my watchAre greeted with an error 3015. On a positive note, I’ve lost many pounds trying though ..Don't play in angerVersion: 2.2.2
Impossible de trouver mon braceletMon bracelet est uniquement détecté avec Bluetooth, mais l’application ne le trouve pas ! Je ne peux pas utiliser le bracelet sauf pour recevoir des notifications de mon téléphone, ce qui est complètement inutile. Je changerai ma note seulement si j’obtiens une solution qui me permette d’utiliser mon bracelet de façon optimale comme je pouvais le faire avec mon Galaxy A21s..Jojo la marmotteVersion: 2.2.1
Can’t sign in with appIn order to download new faces it asks me to sign in. It doesn’t ever stop spinning. Can’t sign in. Test of the app does what it should..Justine1973Version: 2.2.1
ConfusedHow come no option for the Gear Fit? I have the gear fit and it doesn’t connect into the iPhone/app. How useless..AribaAribaAribaVersion: 2.2.1
APP Doesn’t work for FitTried to download app but my IPad doesn’t support it. Garbage.Ven1534Version: 2.2.0
Problème de connexion et contact inexistantMa montre ne se connecte plus pour x raison. Impossible d’écrire à Samsung ça ne fonctionne pas.An'mandinVersion: 2.2.0
Not workingThe app does not work since IOS update to 15.1 used to work well enough. Connects to the fit e but no information downloads to the application. I am using an iphone 8 plus with ios 15.1..Jferg77Version: 2.2.0
App no longer works after updating to IOS 15App worked perfectly until I updated to IOS 15, please fix.X5funVersion: 2.2.0
Why have it on the App StoreIt says that I can’t connect bc it’s like ur simulator doesn’t work.ReydeMacVersion: 2.2.0
Not compatible with iPhone 12I am able to connect initially with a full reset of the watch, but if it loses connection either via turning Bluetooth off or walking too far from phone the connection will not reestablish without a full reset of the watch.
Not usable, not reliable, highly disappointing..Conner18Version: 2.2.0
IPod Touch, Galaxy Fit app not workingWhen ever I try to connect my Galaxy Fit to my IPod touch it says “Unable to open the Samsung Gear Fit app. Your simulator does not support it..DarthMcdonaldsVersion: 2.2.0
Band not found...I have the IPhone SE (the older version) and yes it still gets the updates, my dad just got me the Galaxy Fit2.
I went to connect my band to the app and the app keeps saying my band isn’t nearby or available to connect to and it’s right beside me. Please help..Abbs_666Version: 2.1.0
Bad Bluetooth connectivityIOS 14.0.1 with a Gear Fit 2. Absolute Bluetooth nightmare. Took forever to connect then it stopped working. I don’t know how many times I had to click “Forget Devise”. I may just have to forget this devise entirely..Chicky BoomchuckVersion: 2.0.0
IPadPlease make this app work with iPad or make a other app for iPad.Kingho2014Version: 1.8.20030602
Can't connect to IPhone XRAfter 30 days the app stopped working ! It can't connect anymore to the gear. I contacted the service many times and finally the person told me I shouldn't use it with an phone other than Samsung... And it's in the app store !.Value investor 1234Version: 1.8.20030602
Not compatible with iPadWill not connect with iPad..2GibyVersion: 1.8.20030602
Make it for iPadSimple. Make it for iPad.QWERTY keyboard playerVersion: 1.8.20030602
Glitchy, poorly organized, unusableAt first when I bought the galaxy fit it worked okay with the samsung galaxy fit app. the app was not that user friendly and it was confusing why/how you set some things in Samsung health and some in the fit app, and some things were available as settings in both apps so it’s kind of clunky and weird to use. Also it doesn’t quite have all the settings i want. Like no option to completely turn off heart rate monitor. Between this app and Samsung health it’s hard to get a clear handle on what settings you’ve chosen. Anyway, I updated my iphone and now it’s unusable. I spent almost 2 hours with Samsung chat support and they did not resolve issue. Iphone bluetooth settings show the phone is connected. Samsung fit app can’t realize this and keep wanting to scan for the device and flag the problem that my watch isn’t showing up...yet my phone knows it’s already connected. Samsung app cant figure that out, won’t let me past screen telling me my watch is not found. Not much else I can do. Checked with apple, everything in terms of OS and apps are updated. Just doesn’t work. Zero problems connecting any of my other bluetooth devices that don’t depend on Samsung Fit app. Bummer..PrettyskypilotVersion: 1.8.20030602
Huge problemHello
Just wanted to tell you that if you get a Galaxy Fit e be prepared to try and get it to work.
I can paire it with my iPhone XR but I got stuck on the « connecting to band... » so that’s sucks!!!
If they can arrange it I would certainly rerate this app but for the moment I feel like it’s only worth one star....CelesmaevVersion: 1.8.20030602
Come onMy iPhone 5s is not connecting with my galaxy fit.IplayerzO7Version: 1.8.20030602
Application have not galaxy fitI’m using iphone 6s plus, but i don’t found galaxy fit on application..HungdgVersion: 1.8.19102202
Doesn’t work at allI am unable to install anything from the app. It just gets stuck saying”installing”
Support are utterly useless. It’s not just me, friends have the same issue.
Terrible app.Restless_EntityVersion: 1.8.19102202
D’enIl keep disconnecting i havé à galaxy fit watch
It work fine for a while but now it keep disconnecting
Not satisfiy Anny more
The developers advise me what to do . I did all the step.
It work for couple of hrs but it is still déconnecter .
I give up on the issue
My watch if a fit (e) number 5189
This much too complicate . It only keep unsychronise from my phone . I give up.Denise de angelisVersion: 1.8.19102202
The GalaxyFit SMR370 won’t show on optionsI can’t connect my fit tracker cause the options to connect with the other fit not the e wont show.De_loooweVersion: 1.8.19102202
Cannot connectHave a galaxy fit e...connects to bluetooth, but not discoverable in app...on my iphone 6s, or acer tablet (with galaxy wearable app)....but fully connects to a friends’ samsung phone. All devices and apps are up to date. Useless app it seems for anything other than samsung or the latest device..AlphaS0lanineVersion: 1.8.19102202
Not happyWhy can’t I see the messages that come through on my iPhone? It just shows the name for half a second.GTurner13Version: 1.8.19102202
Do not able to send quick replies (Galaxy fit)Do not able to send quick replies on my iphone 7(latest update),with my samsung galaxy fit. It’s weird to not give ios users an option to reply by quick message to messages. So i am asking to step up and with the next update add that future and i think this is not only my wish , also for so many users. Hope to step up and do your best for this.
Best Regards.Arsen19931Version: 1.8.19102202
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What do you think Samsung Galaxy Fit (Gear Fit) ios app? Can you share your thoughts and app experiences with other peoples?
Samsung Electronics Co., Ltd.
